Service Technician II
24 days ago
Fort Wayne
Job DescriptionAre you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental!Company OverviewAt Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer's needs. At PTR, we don't just rent trucks—we partner with our customers to drive efficiency and success on every job site. POSITION SUMMARY The Service Technician (Level 2) will be a key contributor to ensuring the quality of our rental fleet is maintained throughout its rental lifespan. Working together with our team, you will be responsible for performing repair, maintenance, and service work on a range of vehicles in our customized rental fleet. LOCATION • Perform inspection, repair, maintenance, and service work on rental fleet trucks and trailers., • Complete repair and maintenance tasks within set deadlines, • Perform light duty service and repairs on fleet trucks when required, • Verify all repair and maintenance items are properly installed and complete workshop orders accurately., • Understand PTR return, check-in, and QC inspection processes., • Execute all quality and safety standards regarding repair and maintenance procedures., • Perform electronic vehicle check-ins to capture all billable damages., • Troubleshoot and repair vehicle electrical concerns, • Troubleshoot and repair vehicle suspension concerns, • Troubleshoot and repair brake concerns, • Troubleshoot and repair small gas engines, • Troubleshoot and repair hydraulic concerns, • Mount and balance tires, • Remove and replace outer skins and flooring/decking on enclosed trailers, • Weld new rub rails, jack mounts, jack feet etc…, • Prioritize safety, quality, and customer service., • Escalate judgment calls to the department manager., • Work with team members and department manager to improve repair and maintenance processes. MUST HAVE • 3-5 years of mechanical and/or electrical experience, • Must provide your own tool set capable of performing standard repairs, • Ability to provide safe and secure welds utilizing a MIG welder, • Maintain a good driving record and be properly licensed., • Knowledge of and ability to use a variety of hand and power tools., • Knowledge of and proficiency in using a variety of hand and power tools., • Flexibility and adaptability to work under pressure in a fast-paced environment., • Strong team player., • Ability to work both inside the shop environment and outdoors., • Ability to lift 50 lbs. and stand for extended periods., • Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness., • Ability to weld aluminum EMPLOYEE BENEFITS Wellness & Fitness: Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're into group classes, virtual personal training, personalized workout plans, or nutrition coaching, we've got you covered! Exclusive Employee Perks: PTR Swag & a Uniform/Boot Allowance, On-site Micro-Markets stocked with snacks & essentials, discounts on phone plans, supplier vehicles, mobile detailing, tools, & equipment…and much more! Positions with incentives (Commissions, or Bonuses, or Profit Sharing): At PTR, we believe in rewarding success, whether you are in sales earning commissions, or in service and earning profit sharing. Not every position has commission or profit sharing, so ask your recruiter about these amazing incentives. Comprehensive Benefits—Starting Day One: ✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare) ✔ 401(k) matching & long-term financial planning ✔ Paid time off that lets you recharge ✔ Life, accidental death, and disability coverage ✔ Ongoing learning & development opportunities Training, Growth & Recognition We partner with Predictive Index assessment tool that helps identify a candidate's natural behavioral drives, such as dominance, extraversion, patient, and formality. It's used in recruiting and throughout the life cycle of an employee to support employee development and engagement. Culture & Connection—More Than Just a Job At PTR, we don't just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values. Connect and engage through: ✔ PTR Field Days & Team Events ✔ The Extra Mile Recognition Program ✔ PTR Text Alerts & Open Communication Premier Truck Rental Is an Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need support or accommodation due to a disability, contact us at —we're here to help.