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Job Description Context Travel is always looking for great experts and licensed guides in cities around the world! If you think you fit the bill or know someone who does, please apply via our guide application here. Context offers cultural and historical tours and activities led by deep subject-matter experts in over 60 destinations around the world. With coverage of lesser-known locales as well as main city sites, our expert guides take clients through in-depth, thematic topics to help them get to know a city more deeply. Context tours are designed to be the ideal environment for learning—they are conversation-driven experiences that are structured, but never scripted. From Paris to Tokyo to New York to Mexico City, we have a global network of architects, historians, food experts, ecologists, archaeologists, artists - and more - showing their cities to intellectually curious clients. Join our global community of guides and experts and learn more about the benefits of working for an international travel company, a learning organization invested in sustainability and transformational travel. Our experts work on a freelance basis, according to their schedules and expertise. There are no fixed hours per week. It's a great opportunity for Ph.D. students, professors, tour guides, or academic enthusiasts. We welcome applications from individuals with the following profession or expertise: • Architecture, • Anthropology, • Art and Art History, • Archaeology, • Food and beverage, • History (especially early American), • Sociology, • Urban planning and/or environment, • City specialists Requirements • Applicants should hold a higher degree (MA or Ph.D.) in any of the above disciplines or an equivalent credential and/or have licensure to lead tours as required by cities or venues, • An ability to connect with people of all ages is essential, and demonstrated experience working with or teaching children is a plus, • Fluency in English (all our tours are led in English); bonus if you speak another language, especially Spanish, French, Italian, Portuguese, Russian, or Mandarin Please apply directly by filling out our application form here.. You can learn more about Context by visiting our website, https://www.contexttravel.com. If you have specific questions about the role, please don't hesitate to email us. Feel free to share this opportunity with others who you think might be interested! Context Travel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let us know. Powered by JazzHR mj5mwvSgme

Job DescriptionDEPARTMENT OVERVIEW:Fenway Park Tours Department welcomes over 300,000 visitors and guests year-round as it is a local and international bucket list stop for many. Fenway Park is revered as “America’s Most Beloved Ballpark” by Major League Baseball and baseball enthusiasts and our tour guides share their invaluable knowledge and passion for all things Red Sox highlighted on each tour. POSITION OVERVIEW:Fenway Park Tours is looking for new Tour Guides to share the history and nostalgia of Fenway Park. Tour Guides are responsible for leading tours on a part-time basis during the season as well as the off season. The Tours department is looking for candidates who are excited about showing off the history of Fenway Park to fans and visitors! Tours operate seven days a week, 9 a.m. — 6 p.m. (in season) 10a.m. – 6p.m. (off season). With holidays, weekends and evening availability required throughout the year. This role is a part-time role with hours that will vary depending on the time of year, for example, during the season tour guides can work up to 35 hours a week. We are hiring starting in Fall 2025 through the 2026 season on an as needed basis. The hourly rate for this role is $15.RESPONSIBILITIES: • Responsible for providing public, private and special event tours of Fenway Park., • Work various tour customer information locations within and around the ballpark., • Answer inbound calls to the Tour department., • Respond to e-mail and voicemail inquiries about the Tour department., • Assist with other administrative duties as they arise., • Provide group tours and customer service., • Provide daily operations set up and support CHARACTERISTICS / QUALIFICATIONS:, • Must be 18 years of age or older, • Experience in public speaking and speaking to large groups, • Exhibits an enthusiastic and welcoming demeanor, • Ability to manage time effectively and efficiently, • Professional demeanor and conduct, • Ability to multi-task and retain information quickly, • Weekend, evening and holiday availability is required, • Bilingual candidates welcomeAt the Boston Red Sox we go beyond embracing diversity. We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong. Too often, job seekers don’t apply to positions because they don’t meet every qualification. If you love this role and are great at what you do, we encourage you to apply. Your unique skills and experiences might just be what we’ve been looking for. Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.

Town of Lexington Employment Opportunity We are currently accepting applications for the part-time position of: Battle Green Guide Hourly Rate: $18.50/hour Part Time: Seasonal/Year-Round (Non-Benefitted) Weekend and Holiday Availability Preferred Posting will remain open until filled GENERAL SUMMARY: Under the general supervision of the Visitor Center Manager, this position is responsible for providing historically accurate tours of Lexington's Battle Green and Old Burying Ground. ESSENTIAL JOB FUNCTIONS: • Create a welcoming atmosphere by being courteous and warm to all visitors;, • Dress in colonial clothing;, • Present historically accurate information as written in provided script;, • Prepare and cover tour content within a specific timeframe;, • Respond to historical questions regarding Colonial era Lexington and the American Revolution;, • Assist visitors with audio devices;, • Perform special projects and other related duties as directed or as the situation dictates;, • Regular attendance is required; SUPERVISORY RESPONSIBILITY: None MINIMUM EDUCATION & EXPERIENCE: N/A QUALIFICATIONS: • A genuine interest in history and storytelling., • Ability to stand and walk throughout work hours in colonial clothing;, • 14 years of age or older;, • Ability to work outdoors and in inclement weather for long periods of time;, • Strong communication skills with the ability to engage effectively with customers;, • A positive attitude, strong work ethic, and commitment to providing excellent customer service;, • Flexibility to work various shifts, including weekends and holidays, as needed;, • Previous tour guide experience and general knowledge of Boston's history is preferred but not required; WORKING CONDITIONS & PHYSICAL DEMANDS: The Battle Green Guide shares information about the Battles of Lexington and the historical context that led to those battles, offering visitors a historically accurate and engaging tour. Each guide is dressed in a colonial outfit, which is provided by the Visitors Center, and leads groups through Lexington's Battle Green and the Old Burying Ground. Guides are frequently exposed to adverse weather conditions including extreme heat, cold, wetness and humidity and are required to walk on uneven surfaces for extended periods of time. Tours run multiple times a day and on multiple days throughout the week, including weekends, from April through November. Each tour is 60 minutes long. This position may have additional opportunities to provide private Battle Green Walking tours when available. The Town of Lexington has a strong commitment to Diversity, Equity, and Inclusion and we are actively seeking candidates who bring new voices and lived experiences to our organization. The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. *External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis. This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change. APPLICATION PROCESS All applicants are required to complete a Town application form [Lexington, MA] Employment Application, Resumes may be attached to the application form as additional information, but cannot serve as a substitute for completing the required application form. The Town reserves the right to modify the application deadline, and/or accept applications after the deadline, to best serve the interest of the community. All applications will be reviewed and the most highly qualified candidates will be invited to one or more interviews. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. Prior to appointment, the final candidate may be required to "pass" a CORI check. Individuals who need accommodations in order to participate in this process should contact the Human Resources Department. Questions regarding this hiring process should be addressed to the: Human Resources Department, Town of Lexington Email: jobs@lexingtonma.gov, Phone# (781) 698-4590 1625 Massachusetts Avenue, Lexington, MA 02420(781) 698-4590

Town of Lexington Employment Opportunity We are currently accepting applications for the part-time position of: Liberty Ride Tour Guide Hourly Rate: $18.50/hour Part Time: Seasonal/Year-Round (Non-Benefitted) Weekends and Holidays Availability Preferred Posting will remain open until filled GENERAL SUMMARY: Under the general supervision of the Visitor Center Manager, this position is responsible for providing historically accurate tours to visitors while riding the Liberty Ride Trolley. ESSENTIAL JOB FUNCTIONS: • Create a welcoming atmosphere by being courteous and warm to all visitors;, • Dress in colonial clothing;, • Present historically accurate information as written in provided script;, • Be able to prepare and cover content within a specific timeframe;, • Respond to historical questions regarding Colonial Era Lexington and the American Revolution;, • Perform special projects and other related duties as directed or as the situation dictates;, • Regular attendance at the workplace is required. SUPERVISORY RESPONSIBILITY: None MINIMUM EDUCATION & EXPERIENCE: N/A PREFERRED QUALIFICATIONS: • A genuine interest in history and storytelling;, • Ability to stand and walk throughout work hours in colonial clothing;, • 16 years of age or older;, • Ability to work outdoors and in potentially inclement weather for long periods of time;, • Strong communication skills with the ability to engage effectively with customers;, • A positive attitude, strong work ethic, and commitment to providing excellent customer service;, • Flexibility to work various shifts, including weekends and holidays, as needed;, • Previous tour guide experience and general knowledge of Boston's history is preferred but not required; WORKING CONDITIONS & PHYSICAL DEMANDS: Liberty Ride Trolley Guides share historically accurate information about the Battles of Lexington and Concord with a script-based educational tour, as well as describe everyday life in Colonial America while riding in the Liberty Ride Trolley. The Tour Guide is dressed in a colonial outfit, provided by the Visitors Center, and leads groups through historic sites across Lexington and Concord. While guides do not operate the trolley, they are responsible for delivering a precise, scripted tour experience, showcasing their passion for history and their ability to connect with visitors. Guides are frequently exposed to adverse weather conditions including extreme heat, cold, wetness and humidity and are required to get on and off the Trolley multiple times during each tour. The Liberty Ride runs multiple times a day and on multiple days throughout the week, including weekends, from April through October. Each tour is 90 minutes long. This position may have additional opportunities for working private charter tours when available, which may operate outside of the typical tour season. The Town of Lexington has a strong commitment to Diversity, Equity, and Inclusion and we are actively seeking candidates who bring new voices and lived experiences to our organization. The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. *External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis. This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change. APPLICATION PROCESS All applicants are required to complete a Town application form [Lexington, MA] Employment Application, Resumes may be attached to the application form as additional information, but cannot serve as a substitute for completing the required application form. The Town reserves the right to modify the application deadline, and/or accept applications after the deadline, to best serve the interest of the community. All applications will be reviewed and the most highly qualified candidates will be invited to one or more interviews. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. Prior to appointment, the final candidate may be required to "pass" a CORI check. Individuals who need accommodations in order to participate in this process should contact the Human Resources Department. Questions regarding this hiring process should be addressed to the: Human Resources Department, Town of Lexington Email: jobs@lexingtonma.gov, Phone# (781) 698-4590 1625 Massachusetts Avenue, Lexington, MA 02420(781) 698-4590

Job Description Come join our team! We have many employment opportunities for folks starting at age 14 who love being outdoors and want to share that with others. Charles River Canoe & Kayak offers a relaxed outdoor work environment with competitive pay and benefits, plus the potential for year-round employment opportunities in concert with Weston Ski Track and Community Skating @Kendall Square. Responsibilities: Lead 2- to 3-hour kayak trips on the Charles River and Boston Harbor from our location in Kendall Square, Cambridge. Trips are designed for paddlers of all abilities looking to sightsee on the river. You will be a lively leader and a source of historical and cultural information about Boston and the Charles River so that clientele remain excited and interested in the tour (training will be provided). You will give basic paddling instruction to the group at the outset of the tour and as needed throughout. Additional work may include assisting with the rental operation; leading other tours, group events, and sea kayak trips; and teaching flatwater kayak classes and private lessons. Requirements: You must be friendly, outgoing, dynamic, and engaging. You must have significant kayaking experience. You should be able to demonstrate and teach an efficient forward stroke and sweep/turning strokes. You must be able to perform a wide variety of reliable rescues and re-entries. First Aid and CPR certification are required. ACA or BCU Instructor certifications are desirable but not required. Starting Pay: $20-24/hour + tips. Pay is commensurate with experience.

Job Description Haunted Pub Crawl Guide - Life of the Party! Are you the life of the party?! Are you a: • bartender, • actor/actress, • performer, • tour guide, • or storyteller?Then we’ve got just the gig for you! Have a blast and make some extra cash with US Ghost Adventures as a haunted pub crawl tour guide! Picture yourself chilling at your favourite local bar, telling campfire ghost stories and making people laugh. After some fun trivia, you head to the next stop, where you get to spill the tea about a 19th century murder. True crime podcasters got nothin’ on you! Want to dress in costume? Go for it! The best part about leading a tour is that you get to have fun with it. But the highlights don’t stop there, fam. Tour Guide Pay & Benefits: • $50–$150 per tour (including tips), • Tips range from $20 to $100+ per tour, • Bonuses for great reviews, • Flexible, part-time hours with room for creativity, • Free tours nationwide for you and close family/friends Requirements: • Are you the life of the party?, • Confident public speaker, • Strong interest in storytelling and history, • Would enjoy being a bartender, actor, actress, history buffs, teacher... if you've been involved in talking to a group of people and making things fun then this is the side hustle for you. US Ghost Adventures offers entertaining, historic, and authentic ghost tours and experiences across the United States' most haunted cities — over 100 cities and counting. We aim to deliver fun yet honest accounts of the hauntings that are so prevalent across the nation. While our stories are derived from historical research, a ghost tour wouldn’t be the same without the ghost stories from our guide network of over 400 guides across the country! Have questions about the job or the company? Visit our careers page and fill out the form to contact us! Follow the link below, click “apply now,” choose your city, and tell us why you would make an expert ghost guide and storyteller! One of our Recruiting Specialists will reach out to you shortly: https://usghostadventures.com/careers/ Powered by JazzHR Z5tDfIDftL

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. We are the team behind , , and _, used by teams globally to ensure resilient, high-performing systems. This opportunity is with the Grafana Cloud k6 squad, who build and operate our performance testing product. Grafana Cloud k6 is built around the OSS k6 and targeted at users looking to run performance tests at scale. Our enterprise and SaaS offerings allow customers to load test their systems by running distributed tests from 15+ regions worldwide, using hundreds of thousands of virtual users sending millions of requests per second. We ingest huge volumes of data generated by k6, which can be used to view, correlate and analyze metrics from each test. k6 is a product used by other engineers, and as such, we are looking for people enthusiastic about building high-quality tools they would want to use themselves. Due to our small teams and fast development pace, you will have a substantial and immediate impact on how the end product is architected, developed, and how the engineering team operates. Your role will focus on establishing and scaling a cross-team culture of engineering excellence by setting standards and guiding adoption of strong DevOps/SRE practices that improve reliability, availability, and operational ownership. As this foundation matures, the role is expected to expand into broader application and product development leadership, contributing architectural and technical depth beyond operational excellence. • Build and scale a strong culture of operational excellence by defining standards and coaching teams to own reliability and availability., • Drive mature DevOps/SRE practices, including incident response and PIRs, on-call readiness, runbooks, alerting, observability, and release/change management., • Establish reliability frameworks such as SLIs/SLOs and error budgets, and use them to guide prioritization and engineering trade-offs., • Provide visibility into system health through clear operational metrics and reliability reporting., • Guide teams in the design, development, evolution, and operation of large-scale, distributed cloud systems., • Influence product and system direction through design reviews, architectural discussions, and cross-team collaboration., • Share knowledge through clear, high-quality documentation and technical communication—internally and, where appropriate, externally—to help teams build and operate systems more effectively., • As the reliability foundation matures, grow into broader application and product development leadership, contributing architectural and technical depth beyond operations. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). • Strong experience with DevOps/SRE practices, including operating and evolving production systems at scale, • Strong programming background in a modern language (Python and Go are primary, but prior experience is not required), • Experience designing, building, and operating large-scale distributed systems, • Strong understanding of reliability engineering concepts (e.g. incident management, observability, and failure modes), • Experience with test automation, including performance and functional testing, • Ability to influence engineering practices through clear technical communication, reviews, and collaboration, • Strong interpersonal skills and ability to work effectively across teams, • Familiarity with modern software engineering processes and delivery practices, • Self-driven and comfortable operating with a high degree of autonomy and ambiguity Bonus Points For: • Experience with containerized and cloud-native systems (Docker, Kubernetes, AWS), • Familiarity with observability tooling and platforms (e.g. the Grafana stack), • Experience working with Python, Go, JavaScript and/or Jsonnet, • Experience building or operating event-driven or asynchronous systems, • Experience defining or applying SLIs/SLOs, error budgets, or reliability metrics, • Interest in, or experience with, building testing frameworks or developer tooling Compensation & Rewards: In the US, the Base compensation range for this role is $174,986 - $209,983. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Feel free to submit your application though, and we'll keep it on hand when hiring reopens.Circuit Virtual Tours is unifying the visitor experience through virtual and self-guided tours and interactive maps. Campuses, offices, and retirement homes use Circuit to digitize and tell their stories through their physical spaces. In Canada, Circuit is the #1 virtual tour platform used by colleges and universities. We've been customer-centric since the beginning. This has created passionate group of user advocates, informed our product innovation and roadmap, and allowed us to achieve best-in-class retention rates. Today, we have significant momentum and a bold vision for the future, and are seeking talented individuals to make this vision a reality. If the prospect of propelling business growth of a breakout SaaS company resonates with you, read on to discover more about this exciting opportunity. At Circuit, one of our core values is to 'always be growing'. In sales, this means engaging with and building strong relationships with new customers. Having a keen understanding of our clients' needs and challenges is a crucial skill that our Business Development Representatives (BDRs) leverage to provide optimal solutions and deliver substantial value. The Business Development Representative (BDR) at Circuit will play a pivotal role in the identification and origination of new revenue opportunities to fuel our customer growth. Your role involves exciting prospects about the potential benefits for their business, coupled with the ability to proficiently qualify potential buyers. This will be achieved through proactive prospecting, diligent follow-up on inbound activity, and active participation in sales meetings. Our sales strategy is centred around connecting with marketers, comprehending their processes, technology needs, and goals. Your key responsibilities include actively engaging potential clients, setting up crucial meetings, and presenting our solutions to address their unique needs, ultimately enhancing our win rate. This unique opportunity allows you to be at the forefront of a rapidly growing organization, playing a pivotal role in scaling up Circuit's portfolio. If the idea of driving the sales cycle, from lead generation to successful implementation, resonates with you, and you're passionate about developing strategic business relationships while optimizing client experiences with our offerings, we encourage you to apply. Researching, qualifying, and generating leads from marketing campaigns as sales opportunities. Contacting potential clients in both the US and Canada through prospecting outbound channels to set up meetings or calls between prospective clients and sales execs. Presenting our company to potential clients, identifying client needs and suggesting appropriate solutions that improves our win rate. Contributing to the development of an effective sales process to further the results from this system. Developing “out of the box” sales strategies and sharing learnings across the team. Analyze market trends and competitor activities to identify growth opportunities and expand the customer base Maintain meticulous records of client interactions and sales activities utilizing CRM software Develop meaningful relationships, rapport, and trust with our potential clients Meeting personal and team monthly sales targets, and reporting and providing feedback on progress back to the team. Relevant Bachelor’s degree, or equivalent combination of education and experience 2+ years of customer service or sales experience in technology, EdTech, and/or software companies. Legal eligibility to work in Canada Familiarity with CRM software, and maintaining detailed records. Excellent communication skills, ability to convey yourself and the product clearly through verbal and written methods. Organized and with a heightened sense of detail while operating in a fast-paced environment. You have an energetic and entrepreneurial spirit. You're an avid listener with a swift ability to solve issues. Bonus points: include a short video to help us get to know you better We take potential into consideration. A combination of education and experience may be accepted if your resume doesn’t include exactly the specifics listed above. If you think you have what it takes to succeed here, tell us more in your application. Join a growing team of product managers, UX designers, developers, and content creators who are passionate about memorable user experiences. Sell a product being used by hundreds of thousands of end users and work directly to drive growth. Ownership is part of our philosophy and you're encouraged to think like an owner. In addition to salary and benefits, available stock options give you the opportunity to shape the future of our company. Ownership is part of our philosophy. You're encouraged to think like an owner, rather than an employee with available stock options that give you the opportunity to shape the future of our company.Employee perks include: • Competitive salary, • Comprehensive health benefits package, • Equity options, • Individual and team training and development, • Macbook/professional grade equipment provided, • Team outings Win together By strengthening relationships and trust, we win as a team. Guide our customers Our customers are our heroes. We listen to them, guide them, and achieve more together. Always be growing We believe that growth comes from leveling up our shared knowledge and skills. Be inclusive We celebrate what makes us unique, and build inclusive experiences. Question the status quo We discover new routes forward through innovation and questioning the status quo. Take ownership A philosophy of ownership means everyone has a role in shaping our vision and making it a reality. Type: Permanent Full-Time Company Headquarters: Markham, ON, where we are committed to reconciliation, partnership and enhanced understanding with the communities in circle. The North, West, South and Eastern directions, and Haudenosaunee, Huron-Wendat, Anishnabeg, Seneca, Chippewa, and the Mississaugas of the Credit peoples.Note: candidates must have legal eligibility to work in Canada

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: This is more than just a management role—it’s your chance to shape a brand-new function at the forefront of the observability space. As the Manager of Observability Architects, you’ll be a founding leader of a technically elite team redefining what it means to deliver customer success in our industry. You’ll build and lead a powerhouse team of in-house solution experts who will guide Grafana’s most strategic customers through onboarding, adoption, and expansion—ensuring they unlock the full power of our platform. This is your opportunity to make a global impact, influence product direction, and build a practice that sets a new industry standard. Join us, and help make this team the one everyone else is trying to catch. What You'll Be Doing: • Attract, recruit, ramp, and mentor a team of great Observability Architects from diverse backgrounds and experiences., • With our Engagement Management team, help define, build and execute impactful customer lifecycle frameworks., • Get the best out of your team with a servant-based leadership approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team., • Be responsible for retention and expansion., • Direct the bulk of your day-to-day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region., • Partner with the US Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base., • Executive sponsorship of key accounts in the region will be key to your success. The right candidate will be a thought leader to customers and internally within Grafana Labs., • Understanding and contributing to your key customers’ strategies for adoption of Grafana technologies. Developing programs and collateral to enable them to achieve their goals., • Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, • Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs., • Educating and enabling viewers, editors, and architects how to leverage the Grafana stack, • Assist with building/modifying critical SLA dashboards within the production environment., • Work closely with our sales team to articulate the overall Grafana value proposition, vision, and strategy to customers., • Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape, • Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: • Located in a PST Timezone, • 3+ years leading a team, 5+ years in the high tech industry having held roles such as TAM Manager, SE Manager, Developer, Sales Engineer/Architect, Manager, etc., • Direct experience mentoring, developing people and managing performance over time., • Experience in Open Source selling or Cloud first/Product led sales go to market motion a big plus., • Deeply knowledgeable of the Operational Expertise in the Grafana Platform (LGTM) and/or competing observability products., • Direct experience selling monitoring/data/visualization products., • You will be creative in solving Customer Adoption Challenges., • Proactively assist customers with technical issues that may arise and assist in the troubleshooting and root cause analysis., • Identify and provide timely workarounds and solutions to meet a customer’s business needs., • You have extensive Grafana deployment design expertise, • You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products, • You will love solving technical challenges and thrive on bringing creative solutions to our customers In the US, the OTE range for this role is $235,000 - $286,000 Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: At Grafana Labs, we’re redefining what post-sales technical partnership looks like—and it starts with the Observability Architect. This is a role for deeply technical experts who are ready to step into strategic leadership with our most important customers. If you thrive at the intersection of systems thinking, architecture design, and customer impact—this is your stage. As an Observability Architect, you will be the technical owner of long-term customer success. You’ll architect and guide the implementation of complex observability solutions across a wide range of modern infrastructure and application environments. You’ll build strategic relationships with engineers, SREs, and architects—ensuring Grafana’s technology is not just deployed, but deeply embedded into mission-critical systems. Working hand-in-hand with our Engagement Managers, you’ll lead technical discovery, design, onboarding, and enablement—all with a focus on delivering tangible outcomes. You’ll spot patterns, solve hard problems, and guide customers through their observability maturity curve with authority and clarity. You’ll also represent the technical voice of our customers internally—shaping product feedback and roadmap priorities by working closely with Engineering and Product Management. This is a hands-on, high-impact role for those who want to go deep, stay technical, and directly influence customer success at scale. Join us and become part of the most respected observability team in the industry. What You'll Be Doing: • Serve as the primary technical point of contact for a portfolio of Grafana customers., • Design the observability maturity journey of customers and assist them on that path., • Provide expert-level troubleshooting and guidance to drive adoption., • Conduct regular technical reviews and health checks to ensure client success. Assist in RCA to understand issues that affect customer satisfaction, retention, and overall product experience., • Advise clients on best practices and strategies for leveraging our technology to achieve their business goals, • Collaborate with clients to develop and execute technical roadmaps., • Identify opportunities for clients to optimize their cost, expand their use of our solutions and drive adoption of new products and features., • Develop and maintain strong, long-term relationships with key stakeholders., • With the support of our Engagement Managers and Onboarding Solutions Architects, own customer lifecycle., • Drive the adoption and effective use of our product suite within your customer portfolio to maximize their value from our platform and ensure a strong return on investment., • Act as the voice of the customer within the company, advocating for their needs, priorities and feature requests., • Conduct training sessions and workshops to educate clients on our technology., • Develop and deliver technical documentation, guides, and tutorials., • Work alongside account teams to participate in and/or conduct regular reviews with customers to identify areas for improvement, calculate ROI, assess their satisfaction, and discuss upcoming needs and projects., • Prepare and present reports on client metrics, achievements, and areas of focus. What Makes You a Great Fit: • Located in an EST Timezone, • Bachelor’s degree in Computer Science, Information Technology, Math or a related field (or equivalent experience)., • Experience deploying and operating Kubernetes., • 5+ years of experience in a technical support, technical account management, consulting, SE or Professional Services role within the technology industry., • Strong understanding of observability solutions. Grafana, Prometheus, and Loki a plus., • Proven ability to manage multiple clients and projects simultaneously., • Excellent problem-solving and analytical skills., • Outstanding communication and interpersonal skills., • Experience with relevant tools and technologies, e.g., CRM software, ticketing systems, specific programming languages., • Ability to travel as needed to meet with clients (up to 25%)., • Identify and provide timely workarounds and solutions to meet a customer’s business needs., • You have some observability expertise, preferably architect level, • First class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. Ability to articulate our value proposition and the technical advantages of our products, • You will love solving technical challenges and thrive on bringing creative solutions to our customers Bonus Points For: • 5+ years of technical sales, TAM or other post sales technical experience, ideally with open source technologies, or in the observability space., • Great at connecting product usage to value (ROI)., • Great at managing customer lifecycle., • You will be creative in solving customer adoption challenges., • You can proactively assist customers with technical issues that may arise and assist in the troubleshooting and root cause analysis., • You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! In the US, the OTE compensation range for this role is $182,000 - $217,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: At Grafana Labs, we’re redefining what post-sales technical partnership looks like—and it starts with the Observability Architect. This is a role for deeply technical experts who are ready to step into strategic leadership with our most important customers. If you thrive at the intersection of systems thinking, architecture design, and customer impact—this is your stage. As an Observability Architect, you will be the technical owner of long-term customer success. You’ll architect and guide the implementation of complex observability solutions across a wide range of modern infrastructure and application environments. You’ll build strategic relationships with engineers, SREs, and architects—ensuring Grafana’s technology is not just deployed, but deeply embedded into mission-critical systems. Working hand-in-hand with our Engagement Managers, you’ll lead technical discovery, design, onboarding, and enablement—all with a focus on delivering tangible outcomes. You’ll spot patterns, solve hard problems, and guide customers through their observability maturity curve with authority and clarity. You’ll also represent the technical voice of our customers internally—shaping product feedback and roadmap priorities by working closely with Engineering and Product Management. This is a hands-on, high-impact role for those who want to go deep, stay technical, and directly influence customer success at scale. Join us and become part of the most respected observability team in the industry. What You'll Be Doing: • Serve as the primary technical point of contact for a portfolio of Grafana customers., • Design the observability maturity journey of customers and assist them on that path., • Provide expert-level troubleshooting and guidance to drive adoption., • Conduct regular technical reviews and health checks to ensure client success. Assist in RCA to understand issues that affect customer satisfaction, retention, and overall product experience., • Advise clients on best practices and strategies for leveraging our technology to achieve their business goals, • Collaborate with clients to develop and execute technical roadmaps., • Identify opportunities for clients to optimize their cost, expand their use of our solutions and drive adoption of new products and features., • Develop and maintain strong, long-term relationships with key stakeholders., • With the support of our Engagement Managers and Onboarding Solutions Architects, own customer lifecycle., • Drive the adoption and effective use of our product suite within your customer portfolio to maximize their value from our platform and ensure a strong return on investment., • Act as the voice of the customer within the company, advocating for their needs, priorities and feature requests., • Conduct training sessions and workshops to educate clients on our technology., • Develop and deliver technical documentation, guides, and tutorials., • Work alongside account teams to participate in and/or conduct regular reviews with customers to identify areas for improvement, calculate ROI, assess their satisfaction, and discuss upcoming needs and projects., • Prepare and present reports on client metrics, achievements, and areas of focus. What Makes You a Great Fit: • Located in the Washington, DC Area, • Bachelor’s degree in Computer Science, Information Technology, Math or a related field (or equivalent experience)., • Experience deploying and operating Kubernetes., • 5+ years of experience in a technical support, technical account management, consulting, SE or Professional Services role within the technology industry., • Strong understanding of observability solutions. Grafana, Prometheus, and Loki a plus., • Proven ability to manage multiple clients and projects simultaneously., • Excellent problem-solving and analytical skills., • Outstanding communication and interpersonal skills., • Experience with relevant tools and technologies, e.g., CRM software, ticketing systems, specific programming languages., • Ability to travel as needed to meet with clients (up to 25%)., • Identify and provide timely workarounds and solutions to meet a customer’s business needs., • You have some observability expertise, preferably architect level, • First class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. Ability to articulate our value proposition and the technical advantages of our products, • You will love solving technical challenges and thrive on bringing creative solutions to our customers Bonus Points For: • 5+ years of technical sales, TAM or other post sales technical experience, ideally with open source technologies, or in the observability space., • Great at connecting product usage to value (ROI)., • Great at managing customer lifecycle., • You will be creative in solving customer adoption challenges., • You can proactively assist customers with technical issues that may arise and assist in the troubleshooting and root cause analysis., • You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! In the US, the OTE compensation range for this role is $182,000 - $217,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Pay Rate: $16.25/hr - $24.38/hr depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Why Guitar Center? Here's just some of the perks: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Rental Associate, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale. A few special characteristics that make our Rental Associates successful: • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues., • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership., • Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self., • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques. As our Rental Associate, you will: • Directly responsible for maintaining the cleanliness and organization of the rentals department, • Clienteling/build relationships with customers to fulfill future service needs and create repeat customers, • Contacting local vendors and companies via phone and email to drive business needs, • Reach sales targets on services, • Demonstrate product and service knowledge to customers, • Working cross functionally with sales associates to support customers and guide them through the sales process as needed, • Additional duties as assigned Requirements: • Previous experience in retail operations and/or sales or previous experience within a rental business, • Strong orientation towards providing excellent customer service, • Strong organization skills and high attention to detail, • Must be able pull and lift gear that weights up to 40 lbs, • Willing to work nights, weekends, and holidays as needed Preferences: • Intermediate knowledge of Musical Instruments sold within Guitar Center (Guitars, Drums, Tech, etc.), • Previous experience with Livesound & Backline Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to _.

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Implements operational procedures in accordance with established guidelines. Guides staff understanding of current workflow and ensures workflow are implemented correctly. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

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We are looking for people nationwide to participate in polls - Apply ASAP!.We offer you the opportunity to earn extra income from home (teleworking) and also to decide your own participation schedule.At this job, you will be performing various tasks such as data entry, performing email response, rev

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