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University of Utah Health - - Responsibilities: Assists the patient with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit specific technical skills; Reinforces or assists in educating and teaching patients/significant other(s) as delegated by the professional care

University of Utah Health - - Responsibilities: Assists the patient with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit specific technical skills. Reinforces or assists in educating and teaching patients/significant other(s) as delegated by the professional care

University of Utah Health - - Responsibilities: Assists the patient with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit specific technical skills; Reinforces or assists in educating and teaching patients/significant other(s) as delegated by the professional care

University of Utah Health - - Responsibilities: Assist patients with feeding, drinking, ambulating, grooming, toileting, dressing, and socializing; Reinforce or assist in educating patients and significant others as delegated by the professional care provider; Collect, report and document data rela

University of Utah Health - - Responsibilities: Assist patients with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit specific technical skills; Reinforces or assists in educating and teaching patients/significant other(s) as delegated by the professional care prov

University of Utah Health - - Responsibilities: Assists the patient with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit-specific technical skills; Collects, reports and documents data related to direct patient care activities; Assists with indirect patient care a

University of Utah Health - - Responsibilities: Assists the patient with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit specific technical skills; Reinforces or assists in educating and teaching patients/significant other(s) as delegated by the professional care

University of Utah Health - - Responsibilities: Provide direct patient care under supervision of a Registered Nurse.

University of Utah Health - - Responsibilities: Assists the patient with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit specific technical skills; Collects, reports and documents data related to direct patient care activities; Assists with indirect patient care a

University of Utah Health - - Responsibilities: Assists the patient with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit specific technical skills; Reinforces or assists in educating and teaching patients/significant other(s) as delegated by the professional care

University of Utah Health - - Responsibilities: Assist the patient with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit specific technical skills; Reinforces or assists in educating and teaching patients/significant other(s) as delegated by the professional care p

University of Utah Health - - Responsibilities: Assists the patient with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit specific technical skills; Collects, reports and documents data related to direct patient care activities; Assists with indirect patient care a

University of Utah Health - - Responsibilities: Assists the patient with feeding, drinking, ambulating, grooming, and toileting; Assists with indirect patient care activities such as providing a clean, efficient and safe patient care environment, companion care, housekeeping, transporting of patien

Assists with indirect patient care activities such as providing a clean, efficient and safe patient care environment, companion care, housekeeping, transporting of patients, and chaperoning the physician during patient examinations and procedures as needed. University of Utah Health - - Responsibil

Assists with indirect patient care activities such as providing a clean, efficient and safe patient care environment, companion care, housekeeping, transporting of patients, and chaperoning the physician during patient examinations and procedures as needed. Collects, reports and documents data relat

University of Utah Health - - Responsibilities: Assists the patient with feeding, drinking, ambulating, grooming, toileting; Collects, reports and documents data related to direct patient care activities; Assists with indirect patient care activities such as providing a clean, efficient and safe pa

University of Utah Health - - Responsibilities: Provide direct patient care as a CNA in Short Stay Unit under RN supervision.

University of Utah Health - - Responsibilities: Assist patients with feeding, drinking, ambulating, grooming, toileting, dressing, socializing; Provide indirect patient care: maintain clean, safe environment, transport patients, chaperone physician; Assist with clerical duties and maintain patient

Assists with indirect patient care activities such as providing a clean, efficient and safe patient care environment, companion care, housekeeping, transporting of patients, and chaperoning the physician during patient examinations and procedures as needed. Reinforces or assists in educating and tea

University of Utah Health - - Responsibilities: Assists the patient with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit specific technical skills; Reinforces or assists in educating and teaching patients/significant other(s) as delegated by the professional care

Office Administrator III Job Summary University Marketing & Communications is seeking an Office Administrator to help support a team of around 60 full time staff and 15 interns. Department may hire employee at one of the following job levels: Office Administrator, I: Requires a bachelor's (or equiva

Proficiency in Microsoft Office Suite. The Membership Assistant is a front-line representative of the club, creating a welcoming and professional atmosphere for all members and guests. This role will pay an hourly rate of $11.

University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognize

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation,

University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission.This position is responsible for performing clerical functions for a patient care unit, facilitating the flow

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity,

Administrative Support Position.As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education.Success in this mission requires a culture of collaboration, excellence, leadership, and respect.University

Membership Sales Coordinator | Full-Time | University of Utah (Ken Garff University Club). Proficiency in Microsoft Office, Canva, and social media management tools. Deep understanding of the Ken Garff University Club's vision and goals.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity,

Preferred: Valid, current Utah driver's license with proof of insurability. University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. University of Utah Health seeks staff that are committed to the values of compassion, collaboratio

University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognize

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity,

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education.Success in this mission requires a culture of collaboration, excellence, leadership, and respect.University of Utah Health seeks staff that

University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognize

University of Utah Health Clinical Staff Education Department Administrative Support. The Clinical Staff Education (CSE) Department advances quality patient care through ongoing clinical/patient education initiatives and training that aligns with the mission, vision, values, strategies, priorities a

divh2Job Title/h2pPatient Care Assistant/ph2Job Description/h2pAs a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA/ppThis position provides patient care at the direction of a Registered Nurse. The incumbent will have direct contact with patients and their families as well as perform indirect patient care activities necessary to support patients within their environment. This position provides direct patient care and may be required to access and administer medications within their scope of practice and according to state law./ppCorporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes./ph2Responsibilities/h2pEssential Functions:/pulliAssists the patient with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit specific technical skills./liliReinforces or assists in educating and teaching patients/significant other(s) as delegated by the professional care provider./liliCollects, reports and documents data related to direct patient care activities./liliAssists with indirect patient care activities such as providing a clean, efficient and safe patient care environment, companion care, housekeeping, transporting of patients, and chaperoning the physician during patient examinations and procedures as needed./liliPerforms unit specific duties and additional clerical duties as needed which may include stocking and maintaining clerical and patient supplies./liliProvides communication to hospital staff, physicians, patients, families, and visitors./liliProcesses paper orders in the event of a downtime if working in the clerical role. Will enter downtime occurrence order and associated start and stop time in each patient record./liliMay process electronic requests to order medical treatments and tests. May retrieve patient test and lab results./liliMay schedule patient appointments./liliMay maintain patient records and activity boards on unit as needed./liliMay manage admits, discharges, and transfer functions per unit standard./liliMay observe the cardiac monitor and notify the nursing and medical staff of any abnormal heart rhythm variances which indicate heart ischemia or an acute myocardial infarction./liliAt the discretion of department operational and patient care needs, this position is required to work rotating schedules, which may include variable hours, weekends, nights, and holidays to meet the staffing and patient care demands of a 24/7 complex health system. Regular, reliable, and punctual attendance during assigned shifts is considered an essential function of the role./li/ulpKnowledge / Skills / Abilities:/pulliDemonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment./liliAbility to perform the essential functions of the job as outlined above./liliDemonstrated human relation and effective communication skills./liliDemonstrated customer service skills. Ability to work in a busy environment./liliDemonstrated ability to use a multi-line phone system and utilize hospital paging system as needed./liliAbility to initiate appropriate action in emergency/crisis situations which require the incumbent to evaluate the crises and determine what the protocol is for each situation./li/ulh2Qualifications/h2h4Required/h4ulliFor those enrolled in a nursing program, incumbent has three months from completion of RN program to obtain an RN license. If an RN license is not obtained by the end of those three months, the incumbent must immediately obtain a current CNA certification./liliIndividuals in this job code with an RN license must also have a CNA certification if they remain in it longer than three months./li/ulh3Licenses Required/h3ulliCurrent RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire./li/ululliOne of the following:/liulliCurrent certification as a Nursing Assistant with the State of Utah./liliCompletion of first round of clinical and current enrollment in approved nursing education program./li/ul/ulp* Additional license requirements as determined by the hiring department./ph2Qualifications (Preferred)/h2h3Working Conditions and Physical Demands/h3pEmployee must be able to meet the following requirements with or without an accommodation./pulliThis position involves intermediate working conditions in a healthcare setting that may exert up to 100 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects, such as medical equipment, while providing patient care. Workers in this position may be exposed to infectious diseases and may be required to function around prisoners or behavioral health patients./li/ulh2Physical Requirements/h2pCarrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking/p/div

Your next career opportunity As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities. The Project Sales Specialist is responsible for maintaining working knowledge of Utility products and services - including electrical distribution, OSP and/or HDD categories - and servicing customers in specific product areas to support Outside Sales and Business Development operations. This role will perform the following duties: Essential Duties & Responsibilities • Partner with Irby Sales Representatives to establish and own the Irby relationship with key accounts., • Respond to requests from customers and salespersons on matters pertaining to the application of project-specific utility products and services., • Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel., • Acquire, utilize and continuously develop personal technical knowledge of general and specialty utility products and services to assist customers and other company personnel., • Assist customers in determining merchandise desired by being familiar with products sold by use, vendor, catalog and catalog number, reference materials, and special selling points., • Communicate with customers by phone, email, or in person to receive orders for products and/or solicits sale of new or additional products., • Provide oral and written quotations or estimates of prices, terms, and delivery for standard or non-standard merchandise., • Undertake conceptual projects, or projects in early phases of development, to create bills of material that can be delegated to other estimators or sales teams for vendor quotations., • Identify and use appropriate company and/or customer pricing systems when quoting or selling merchandise., • Prepare cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements., • Estimate date of delivery to customer based on knowledge of vendor lead-times., • Review customer complaints concerning billing or products sold, assists in investigation and resolution., • Prepare correspondence and reports necessary for business transactions., • Works with Purchasing Department to review purchase orders, set inventory levels, and identify discontinued items and suitable replacement items., • Collaborate with Pricing Group in preparation of product part number loading into ERP system., • Contact vendors to expedite purchase orders and updates ship dates in ERP system., • Assist with shipping, receiving, and cycle counting material as needed., • Sell and promote branch and company-wide promotions. Minimum Qualifications • Ability to write reports, business correspondence, and procedure manuals., • Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public., • Proficient in Microsoft Office Suite, such as Excel, Word, Teams, PowerPoint. Preferred Qualifications Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities. Our Competitive___? 401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance. About Irby Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry's top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas. Visit ___ for more. Stay up to date with Irby, follow us on___and___. Equal Employment Opportunity Statement Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email ___. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, ___. Pay Transparency Non-Discrimination Provision Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, ___.

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 308 Pay Range: $73,000.00 - $109,400.00 Job Description The Solution Administrator is responsible for Solution Management, Integration Maintenance, Ed Tech Engagement, Security and Compliance, Disaster Recovery and Business Continuity, User Support and Training, Vendor Management, Integration Review and Advisement, Performance Monitoring and Optimization, and Policy Development and Documentation. The Solution Administrator ensures the seamless operation of the university's technological infrastructure while adhering to industry standards and best practices. Primary Responsibilities • Oversees the administration and maintenance of software solutions critical to the university's operations., • Manages the integration of various systems and platforms to ensure interoperability and data consistency., • Collaborates with faculty and staff to identify, evaluate, and implement educational technologies that enhance the learning experience., • Implements and enforces security protocols to safeguard sensitive information and ensure compliance with relevant regulations., • Develops and maintains comprehensive plans to mitigate the impact of disasters and ensure business continuity., • Provides technical support to users and conducts training sessions to promote efficient use of technology resources., • Liaises with vendors to negotiate contracts, resolve issues, and ensure service level agreements are met., • Evaluates proposed integrations for feasibility, compatibility, and alignment with organizational objectives., • Monitors system performance, identifies bottlenecks, and implements optimizations to enhance efficiency., • Develops and updates policies, procedures, and documentation related to technology usage and administration., • Performs other related duties as assigned. This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice. Qualifications Knowledge, Skills, and Abilities • Proficiency in system administration, particularly in cloud-based environments., • Strong understanding of integration techniques and protocols., • Knowledge of educational technologies and their applications in online learning environments., • Familiarity with cybersecurity principles and best practices., • Experience with disaster recovery planning and implementation., • Excellent communication and interpersonal skills., • Ability to troubleshoot technical issues and provide timely solutions., • Strong project management and organizational skills., • Familiarity with vendor management and contract negotiation., • Understanding of accreditation standards, regulatory requirements, and industry best practices related to program development and institutional compliance., • Proven ability to design and assess curriculum effectiveness, learning outcomes, and student engagement strategies, particularly within a Competency-based Education model., • Experience with online learning platforms, learning management systems (LMS), and educational technologies used in online and hybrid learning environments., • Knowledge of adult learning theories and principles, including instructional design methodologies tailored to adult learners in diverse academic settings., • Ability to collaborate effectively with academic departments, faculty members, subject matter experts, and instructional designers to develop and deliver high-quality educational programs., • Strong project management skills, including the ability to coordinate cross-functional teams, manage project timelines, and ensure alignment with departmental goals and objectives., • Proficiency in data analysis and interpretation to inform program development decisions, assess program efficacy, and identify areas for continuous improvement., • Clear and concise communication skills, with the ability to articulate program objectives, outcomes, and value propositions to internal and external stakeholders., • Willingness to explore innovative approaches to program development, incorporate emerging technologies, and adapt to evolving trends and student needs in higher education., • Ability to work effectively both independently and as part of a team. Education • Bachelor's Degree in Computer Science, Information Technology, or a related field. Experience • 2 years of experience as a Solution Administrator, with a strong emphasis on developing and refining systems, programs, and processes to support organizational goals., • Experience in system administration, particularly in cloud-based environments. Preferred Qualifications • Master's Degree in Computer Science, Information Technology, or a related field., • Experience with learning management systems (LMS) and student information systems (SIS)., • Prior experience in a leadership or supervisory role., • Certifications such as CISSP, CompTIA Security+, or ITIL. Physical Requirements • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. #LI-SA1 Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at . Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 406 Pay Range: $95,900.00 - $143,800.00 Job Description Responsible for the research, design, development, analysis, testing, and implementation of software operating or application systems. Communicates project information to client, project manager, or other design personnel working on projects. Maintains good working relationships with clients and staff. Writes and maintains complete documentation. Supports team members and ensures established goals and deadlines are met. Keeps management informed of status and significant problems. Job Duties • Maintains accountability for quality of services in their assigned area and the success of assigned projects for on-time, on-budget, and on-scope delivery., • Contributes as a lead or consultant for at least one team. May be a 'go-to' person in a particular sub-discipline or application area., • Contributes to the team's effectiveness through formal and informal mentoring and direction during team meetings and problem-solving., • Communicates effectively and regularly with other disciplines to identify and resolve problems and contribute to organizational success., • Leads teams or cross-functional groups in identifying and transferring knowledge through formal and informal means (formal presentations, internal whitepapers, etc)., • Acts as a planning consultant for a team or portfolio when identifying technical risks and dependencies. Identifies potential problems and solutions far in advance and mentors other engineers in risk management., • Speaks authoritatively and accurately with respect to questions related to their area of ownership or the platform., • Contributes directly and leads others in rapidly identifying system problems, minimizing time to service restoration., • Assists engineering management in identifying opportunities for improvement within the team, including training, technical feedback, emerging problems, etc., • Applies strategies and tools to plan and execute testing strategies to find the 'sweet spot' that maximizes quality while minimizing costs. Demonstrates the 'good enough' principle that balances quality and time to implement., • Interprets functional, non-functional, and implied requirements into designs and code that meet those specifications. Identifies gaps, risks, and deficiencies in such requirements and proposes solutions. Guides more junior engineers on how to plan and execute requirements for delivery., • Performs other job-related duties as assigned. KSAs • Understanding the processes associated with software development, including Planning, Measurement, Coding, Testing, Reuse, Tools, Abstraction, Algorithms, and Complexity, Security, and basic system understanding., • Ability to employ tools and techniques related to an engineering discipline, such as database management, user interface development, inter-process communications, etc., • Ability to create designs that can be realized in code that achieve functional and non-functional requirements for an application or at the system level. Appropriately uses design patterns, system decomposition, security, and fault tolerance. A demonstrated capability in one or more design methodologies, such as Object-oriented design, Function-oriented design, data-centered design, and the notations appropriate for each., • Ability to understand differences, strengths, and weaknesses of various Software Development Life Cycle models, and practical considerations of options, • Understands implications of Software as a Service in the creation of software systems. Thinks of designs for scale, reliability, and cost in a public cloud environment. Use data and metrics to analyze Key Performance Indicators., • Ability to explain the basic value of a system and subsystems to users and how the various subsystems interoperate to provide features. Able to act as a partner with Operations in solving problems at a system level. Knows what the system can and cannot do., • Ability to demonstrate a sense of urgency when looking for solutions to problems, • Understands the general higher education landscape, particularly with online higher education, including competitive landscape, opportunities, and feature gaps., • Ability to identify innovative ideas or technologies that represent opportunities to advance the capabilities of the university education platform, our efficiencies in improving our platform, or both. Can leverage change management processes to drive adoption., • Ability to make the team stronger and more cohesive, • Strong communication skills with the ability to engage others at the right level at the right time. Communicates effectively in group settings by knowing the audience, listening effectively, and being responsive. Presents solutions, not just problems, and effectively manages expectations., • Ability to identify, mitigate, or avoid risks and work closely with leads or managers to make sure that such risks and dependencies are understood, accounted for, and planned for through an appropriate strategy. Minimum Qualifications • Bachelor's degree in Computer Science, Information Technology, or related field, • 2 years of experience in software development, pioneering new approaches and technologies in engineering, • Experience in web-based applications and web services using Python, REST, JavaScript, Angular or React, and other web technologies, including experience in interfacing with databases and integrating third-party products with existing infrastructure., • Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education, and is at the discretion of the hiring manager. Preferred Qualifications • Experience with AWS and cloud technologies such as EKS, S3, EC2, and other technologies, • Experience with Event Driven Architectures, and tools to implement it such as Kafka., • Experience with IntellliJ/VS Code, JIRA, Git, • Experience with Agile/Scrum Project Development, • Experience with Django, • Experience with Java or a similar Object-oriented language, • Experience with IDM/OSSO, Hibernate/Seam, Banner, • Experience with Application Integration with legacy systems, • Technical Certifications *This Role is located on-site at our SLT Headquarters. While we welcome applicants from all backgrounds, WGU cannot provide visa sponsorship for this role. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at . Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Faculty 507 Pay Range: $46,980.00 - $70,500.00 Job Description This position is located ON-SITE in the WGU Clinical Learning & Simulation Center in Salt Lake City, UT. This position will be required to work 3 days/week (24hrs/wk) 7:30 am - 4:30 pm as needed. The Instructor, Learning Lab is a clinically experienced subject matter expert who is responsible for facilitating student learning and performance assessment(s) in on-site Clinical Learning Labs. Student learning activities in Clinical Learning Labs range from learning basic nursing skills to resolving simple-to-complex patient care situations via high-fidelity simulation. Teaching responsibilities can include traditional basic nursing skills and nursing care with high-fidelity simulation. Essential Functions and Responsibilities: • Serves as a professional role model for students in dress, communication, deportment, problem solving, care delivery and patient advocacy to facilitate student's socialization into the profession., • Demonstrates understanding of and participates in implementation of the philosophy and goals of the nursing program., • Demonstrates respect for the student as a new learner by communicating constructive feedback., • Uses evidence-based tools and measures to evaluate the students' clinical learning., • Maintains communication with the Supervisor, Lab Faculty to make appropriate student referrals for remediation or other needs in post lab reports., • Engages in teaching through demonstration, practice, and assistance., • Facilitates student advancement through the performance of basic nursing skills to resolution of simple and/or complex patient care situations via high-fidelity simulation., • When teaching in a simulated environment, the candidate demonstrates the ability to facilitate scenarios according to evidence-based standards and guidelines., • Assists the student with application of clinical judgment, critical thinking, problem solving using reflection, probing, active listening, and other clinical teaching strategies., • Assists students in the application of the nursing process to include assessment, planning, implementation, and evaluation of care., • Understands and practices the difference between "doing it for" the student and "supporting the student" during the learning experience., • Assists students in the identification of individual learning needs., • Promotes, provides, and maintains a safe learning experience., • Incorporates student and self as an integral part of the nursing team in the provision of safe patient care when teaching in a simulated environment., • Works closely with Supervisor, Lab Faculty to appropriately integrate lab operations, obtain maximum utilization for the most efficient expenditure, and to moderate student and program costs., • Support quality improvement measurements related to faculty and student satisfaction., • Provides orientation and substantial first cohort support to new Learning Lab Instructors and Simulation Technicians during onboarding to the WGU model and standards for lab instruction., • Assist in planning staff schedules., • Assist in maintaining the supply inventory., • Performs other related duties as assigned. Knowledge, Skill and Abilities: • Active Nurse Practitioner license and current Nurse Practitioner Certification., • Problem solving skills - Investigates appropriate resources and involves partners when appropriate. Is future oriented. Assesses what will help or hinder achieving goals. Focuses on what is important., • Interpersonal skills - Deals with others in a considerate, respectful, and unbiased manner. Approaches conflict proactively. Solicits and shares feedback openly. Listens with empathy and maintains composure., • Accuracy - Draws on facts collected from a broad knowledge of WGUs goals and processes., • Adaptability - Corrects behaviors and communication style to meet the needs of a wide range of situations. Tackle obstacles appropriately and is comfortable with ambiguity., • Reliability - Accountable to others; does what it takes to get the job done. Actions are consistent with words. Follows through on commitments. Exhibits exceptional integrity., • Attitude - Displays commitment to the organization and to personal growth. Is self-motivated and able to motivate and inspire others. Asserts self appropriately to champion ideas. Tells the truth in a direct and constructive manner., • Initiative - Self-directs with a strong tendency for action. Leads the way to improve performance or processes. Displays keen interest in students and organization. Job Qualifications: Minimum Requirements: • MSN required (contingent on State Board of Nursing regulations)., • Active Nurse Practitioner license and current Nurse Practitioner Certification, • 2+ years of professional work experience., • Experience with primary care procedures, including suturing, skin biopsies, casting, splinting, joint injections, and women's health examinations., • This individual is a demonstrated subject matter expert with assigned content or practice area(s)., • Requires an active and unencumbered (will be verified) RN License in the State of the lab location. Preferred Qualifications: • Strong experience with distance education and distance learning students is preferred., • Experience in simulation-based education is preferred., • Experience with integrated technology systems and tools Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Working Conditions: • This is an on-site only role.Variable hours., • Flexibility in working with changing groups of students in a variety of locales., • Availability of providing 40 hours per week. Position & Application Details Part-time Regular Positions (classified as regular and working less than 30 standard weekly hours): This is a part-time, regular position (classified for less than 30 SWH) that is eligible for vision and mental healthcare; flexible spending account; voluntary life insurance; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and prorated paid holidays and accrued sick time. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at . Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 407 Pay Range: $105,600.00 - $158,400.00 Job Description The Research Scientist II plays a critical role in WGU Academy's culture of data-driven continuous improvement. This role is ideal for a curious, skeptical, and technically skilled researcher who thrives on asking strong questions, validating ideas with evidence, and translating insights into action. As a Research Scientist II, you will collaborate closely with teammates and internal clients, and contribute research that directly informs decision-making and innovation across the Academy. What You'll Do * Independently execute research projects, aligned with Academy goals and initiatives * Select and apply appropriate research methodologies such as implementation studies, qualitative research, secondary data analysis, quasi-experimental designs, and randomized controlled trials * Collect, combine, and clean data from multiple sources to ensure accuracy and usability * Analyze data using statistical software and advanced quantitative and qualitative techniques * Design, deploy, and analyze surveys using tools such as Qualtrics * Produce high-quality, client-facing reports and presentations that clearly communicate findings and recommendations * Represent WGU Academy by presenting research at relevant conferences and company gatherings What You'll Bring * Ability to independently define, design, and conduct original scientific research * Strong data manipulation skills using programming languages such as SQL and Python * Data visualization experience using tools such as Python and Tableau * Expertise in qualitative and quantitative primary research methods * Proven ability to collaborate effectively within cross-functional research teams * Excellent written, verbal, presentation, and interpersonal communication skills * Exceptional ability to translate complex research findings for both lay and scholarly audiences * Strong attention to detail with pride and ownership over research quality and outcomes Bonus Points * Experience working in education technology or a related field * UX testing experience * Master's degree in a related field such as Social Sciences, Marketing, Statistics, or a closely related discipline Experience in Lieu of Education Education may substitute for years of experience. What to Expect At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration. We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. Interview Steps * Introductory call * Hiring manager interview * Short project Work Location This is a full-time, in-office position at WGU's office in Salt Lake City, Utah. Visa Sponsorship While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role. #LI-aw2 Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at . Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 314 Pay Range: $133,800.00 - $207,300.00 Job Description Help shape WGU's new national headquarters WGU is embarking on a long-term, multi-phase development of its expanded national headquarters in downtown Salt Lake City. This project will deliver a one-million-square-foot urban campus designed to support up to 5,000 employees, with the first building targeted for a 2030 move-in. As the Development Design Lead, you will provide senior-level design leadership and ensure this ambitious project achieves its architectural, urban design, and placemaking goals. • Provide strategic design leadership for the planning and development of WGU's headquarters campus, ensuring architectural, landscape, and public realm elements align with the master plan and campus vision, • Serve as the owner's design representative, leading design decisions and ensuring alignment with long-term institutional goals, • Direct and coordinate architects and multidisciplinary consultant teams including planners, landscape architects, engineers, interior designers, and specialists, • Safeguard the integrity of the campus master plan across phases, ensuring alignment of buildings, infrastructure, circulation, and public spaces, • Guide the integration of workplace environments, public realm spaces, and mixed-use amenities to create an active, connected campus district, • Lead design of pedestrian-friendly environments and public spaces that foster engagement and urban connectivity, • Establish and lead design governance and review processes through concept design, schematic design, design development, and construction documentation, • Translate program, operational needs, and strategic goals into architectural and urban design solutions, • Ensure solutions support feasibility, phasing, scheduling, and delivery strategies, • Promote design approaches that enhance well-being, collaboration, learning, and innovation, • Support sustainability objectives including alignment with LEED Gold goals, • Prepare and present design strategies, master plan concepts, and project updates to senior leadership, • Develop visual and narrative materials to communicate design intent and progress, • Demonstrated experience directing architects and multidisciplinary consultant teams on complex development projects, • Proven ability to guide projects from master planning and concept design through design development and delivery, • Strong expertise in urban design, placemaking, public realm design, and mixed-use development, • Experience working on the owner or developer side of major development projects preferred, • Professional licensure in architecture, urban design, or planning preferred, • Strong leadership, collaboration, and stakeholder engagement skills, • Ability to balance design excellence with feasibility, schedule, and development objectives Education Bachelor's orMaster's degree inArchitecture, Urban Design, Landscape Architecture, Urban Planning, ora relatedfield. Experience 15+ years of professional experienceleading design for large-scale mixed-use developments, campus environments, or district-scale urban projects. • Experience presenting to executive-level stakeholders, • Experience with large campus or district-scale development, • Introductory call, • Hiring manager interview Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at . Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 308 Pay Range: $73,000.00 - $109,400.00 Job Description The Project Manager II oversees the execution and process of assigned projects and monitors change management strategies and outcomes. The Project Manager II will work with multiple teams, project requesters, and creative teams to develop project plans according to strategic development priorities, as defined by project requesters and leadership. This position is accountable for ensuring that the scope, dates, commitments, and project plans are communicated to all stakeholders and updated as necessary. The individual monitors and reports project status-including risks, issues affecting project schedules, and milestone achievements-to stakeholders and departmental leadership. The Project Manager II develops project plans and schedules and ensures projects meet departmental requirements, standards, policies, and deadlines. This individual is expected to keep fully informed of departmental strategies and priorities and effectively influence the work of project team members in line with those priorities. The Project Manager II is responsible for tracking deadlines, monitoring incoming requests, managing commitments, and utilizing project management tools to ensure project timelines are met, issues are escalated, identified opportunities for efficiencies and process/decisions are documented. Essential Functions and Responsibilities: • Maintains a thorough and detailed understanding of all department projects, purpose and status and ensures projects meet outlined processes., • Monitors, reports on, and makes visible project status, issues, resource requirements, dependencies, and project plans., • Keeps stakeholders and departmental leadership informed of project statuses, including, but not limited to, milestone achievements, toll gate progress, risks, and any issues that may adversely affect project schedules., • Documents project deliverables, outputs, and notes that capture why key project decisions were made and keeps project management records and systems accurate and up to date., • Understands departmental strategic priorities and influences the actions and work efforts of team members in line with those priorities., • Works closely with product team, content creators and other department stakeholders to align priorities and progress on all projects., • Manages traffic of incoming new requests - validates that appropriate requirements are included., • Produces timely and accurate reports as directed. Regular weekly progress report of Project Tasks completed, priorities for upcoming week, dependencies., • Provides input to develop or refine project management procedures and processes for the purpose of improving efficiency., • Develops realistic project plans and schedules by analyzing organizational process assets, enterprise environmental factors, task dependencies, resource requirements, work breakdown, and departmental strategy and priorities., • Ensures projects meet organizational standards and are managed in accordance with applicable policies, processes, and procedures., • Monitors change management strategies and outcomes of strategies., • Conducts retrospective work on closed/ completed projects to document lessons learned, and prepares retrospective documentation., • May conduct data analysis, research course and program level information as requested during the analysis phases of other projects., • Track project costs in order to meet budget., • Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget., • Performs other related duties as assigned. Knowledge, Skill and Abilities: • Strong written and oral communication skills., • Understanding of change management methodologies and practices., • History of successful execution of projects that impact an entire organization., • Professional integrity that represents the educational standards within higher education., • Excellent leadership and project management skills., • Works well in a team environment., • Ability to influence change and motivate others., • Solid technical and problem-solving skills., • Ability to plan and meet schedules., • Ability to use project management systems and tools. Job Qualifications: Minimum Qualifications: • Bachelor's degree from an accredited institution., • Three (3) years of experience as the assigned project manager with responsibility for project initiation, planning, execution, monitoring, and closure., • Experience applying change management methodologies and practices. Preferred Qualifications: • Experience in higher education, WGU, and program development preferred., • Master's degree from an accredited institution or higher in relevant field., • Project Management Professional (PMP) Certification preferred., • Green or Black Belt Certification. #LI-ML3 #LI-INOFFICE Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at . Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 308 Pay Range: $73,000.00 - $109,400.00 Job Description The ServiceNow Business Analyst is responsible for extrapolating and analyzing data and trends, managing, and maintaining systems and software for students, faculty, and staff. This role serves as a liaison between departments and the technical team, developing, leading, and managing assigned projects. The Business System Analyst will also take the lead in moderately complex coding tasks, API integrations, system architecture design, and ensuring the successful implementation of new technologies. This role is responsible for identifying opportunities for system and process improvements, resolving system errors, conducting quality control audits, and providing solutions to enhance system navigation for student and employee programs and process. The Business Systems Analyst assists in maximizing the use of large databases and system interface integrations for departmental systems and processes. This position will identify and implement solutions for systems errors, inconsistent data and processes that do not provide the most favorable experience for students and employees at the university. Primary Responsibilities * Develops a robust understanding and application of current and historical business processes, system architectures, interfaces and data access methods to ensure the most favorable experience for students and employees. * Diagnoses and troubleshoots system interface and data integration issues for current processes and programs, leveraging strong coding skills and expertise in architecture design. * Diagnoses and recommends business process changes to increase efficiency and create cost-saving outcomes. * Ensures changes to business processes are implemented correctly and align with strategic direction. * Conducts research into applicable systems and possible alternatives to provide more informed recommendations to business or IT related changes. * Represents system architecture with leadership, employees, and external stakeholders on behalf of department users. * Plans and presents proposals for system upgrades and new system architectures that support and deliver desired outcomes. * Develops, tests, and implements software systems using strong coding skills and system architecture design. * Emerging subject matter expert in database management, system architecture, Excel, higher education systems and customer relationship management (CRM) system. * Integrates third-party products with existing infrastructure and optimizes performance for high utilization environments. * Develops training and informational documentation for users internal and external to department, gathering and receiving approval for information from stakeholders across the university. * Performs quality control audits for data integrity, system process administration and provides solutions to enhance user navigation of programs and processes. * Builds and maintains strong relationships with multiple and diverse team members such as technology, project management and other internal and external stakeholders. * Gathers project requirements from stakeholders across multiple departments. * Leads configuration-based changes that ensure business processes and procedures are upheld. * Manages multiple projects concurrently, applying appropriate project management techniques such as Agile and waterfall as needed. * Creates and maintains comprehensive project and technical documentation, ensuring all stakeholders have clear visibility and access. * Oversees the system interface between key department programs and software. * Collects and analyzes feedback from users to enhance staff and student experiences, leading to improved satisfaction scores. * Updates and documents technical procedures and processes. * Writes, reviews, and executes unit tests to ensure high-quality code delivery. * Engages in performance tuning and optimization of systems for enhanced reliability and efficiency. Required Qualifications * Demonstrated ability to define and deliver highquality ServiceNow development stories, including clear problem statements, wellgathered requirements, and measurable acceptance criteria (definition of done). * Strong familiarity with Agile methodologies and working within Agile delivery teams. * Handson knowledge of key ServiceNow applications, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and Customer Service Management (CSM). * Solid understanding of CMDB concepts, relationships, and data quality best practices. * Proven ability to translate complex business needs and challenges into clear, actionable technical requirements and solution designs. * Ability to stay current with new and upcoming ServiceNow platform capabilities and assess their applicability to business needs. * Bachelor's degree in computer science, Data Analytics, Engineering or a related field. Preferred Qualifications: * Master's degree in operations research, Optimization Research, Business Administration, Business Technology * Data Analytics Certification or applicable certification * ServiceNow or other Customer Relations Management (CRM) Certification * ServiceNow or other Customer Relations Management (CRM) or Advanced Administrator Certification * ITIL certifications (v4 or later) * A+, Network+, or Security+ certification * Experience constructing and running basic SQL queries * Experience developing and analyzing Power BI reports Experience in lieu of education An equivalent combination of training, experience, credentials, or accomplishments demonstrating the ability to perform the essential functions of this job may substitute for education degree requirements. #LI-GB1 Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at . Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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This includes directing the operations and organizational functions of the MS and Certificate programs as well as assisting with the design, development, and implementation of new educational initiatives in collaboration with faculty, Director of Graduate Studies (DGS) for the MS program, and depart