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Job Description Director of Customer Engagement- North America Charlotte, NC Metro Area (hybrid) ISCs team of Executive Recruiters has been retained by a leading manufacturing company on a Director of Customer Engagement opportunity. Working in partnership with the VP of Finance, this Director is responsible for fostering, promoting and sustaining a customer-first culture. This role oversees the recruitment, development, and retention of a high-performing Customer Engagement team, aligning with the companys mission, vision and strategic objectives. The Director of Customer Engagement leads the design and execution of customer engagement and support strategies across the companys full portfolio, encompassing customer lifecycle management, strategic acquisition initiatives, satisfaction/retention programs, and promotion campaign delivery. In this exciting opportunity, the Director of Customer Engagement collaborates closely with Product, Sales, Supply Chaing, Quality, and Services teams to address unmet needs, identify new product opportunities, and elevate the overall customer experience. The Director of Customer Engagement develops and implements customer-focused strategies that enhance satisfaction and loyalty across all served markets. Our client seeks a reliable, detail-oriented critical thinker with superior leadership skills, positive/proactive attitude, and empathetic customer support, who can ensure alignment and visibility across the organization. Director of Customer Engagement Responsibilities- Duties for this role include: • Champion Customer Engagement excellence by building and retaining a team with strong customer-first mindset aligned with companys core values, • Use analytics and KPIs to dive the innovation and continuously improve customer experience, • Develop and execute dynamic customer engagement strategies that balance empathy, quality, productivity, performance management, and cost efficiency across frontline and tier 2 support, • Recruit, train, and retain critical thinking problem solvers; oversee performance evaluations, ongoing training, and career growth opportunities, • Inspire,coach,andmentorteammemberstofostercollaboration, continuous learning, and high employee engagement, • Plan,assign,anddirectteamactivities;evaluateperformance;rewardand recognize achievements, and address performance/behavioral issues, • Create consistent/high-value customer experience by developing scalable methodologies and best practices across the companys portfolio of products/services, • IdentifyareasforimprovementwithintheCEfunction,designtargeted initiatives, and lead swift/effective execution, • Serveastheprimaryinternaladvocateforcustomersattheexecutivelevel, highlighting pain points and opportunities for improvement, • Build strong connections between CE team, product/business verticals, and sales to deliver an optimized customer journey, • Ensure timely, accurate, and consistent handling of all customer inquiries, escalations and complaints, • Partner with stakeholders to resolve support issues, address negative feedback, and implement improvements, • Collaborate cross-functionally to share best practices and refine, • processes, policies and workflows to better customer experience, • Set,track,andreportonperformancegoalsandmetricsonaweekly monthly and annual basis, • Establish customer-focused policies and procedures that balance satisfaction with expense management, • Expand team support coverage across time zones based on demand and business needs, • Oversee distribution order management, including maintenance of product and pricing master data, • LeadtheCEteamincollaboratingwithdistributionaccountstodeliver monthly andquarterlyperformancemetrics Director of Customer Engagement Requirements- To qualify, you should have the following: • Bachelors degree and commitment to continuous learning and professional development, • 7 years of relevant business/customer service experience, including min 5 years in leadership, • Proven experience leading customer engagement teams, overseeing configured product experience and workflow management, • At least 10 years of B2B experience, specializing in customer lifecycle management and strategic distributor partnerships, • Strong background in capital equipment, including customer facility planning for asset utilization, • Deep knowledge of FDA regulations/ISO quality system standards, • Proven success managing multiple deadlines for large-scale capital installation projects, • Willingness to travel up to 20%, • Keen problem-solving ability, with heavy empathy-based customer service and customer-first approach, • Dynamic, decisive, and highly collaborative, with the ability to thrive in cross-functional team environments, • Strong analytical skills, with expertise in data analysis and performance management, • Solid business acumen, with experience navigating complex/matrixed organizations, • Adaptable to fast-paced/high-growth environments, with a proactive, creative problem-solving, and change-driven mindset, • Exceptional written/verbal communication skills; confident presenting complex or technical information to small and large audiences, • Professional demeanor/polished presence/excellent composure in all internal and external interactions, • Fluency in English required; multilingual abilities preferred (German, French or Spanish, a plus), • Autonomous and collaborative worker/leader who can address wide range of customer needs/project management, • Ability to effectively utilize common business systems such as SAP (ECC, CRM, BI), MS Office (MS Access, Excel, PowerPoint, SharePoint, Visio, and Word), data visualization tools (MS Power BI, Model N) Director of Customer Engagement Rewards- If you qualify, the company offers: • High visibility to upper management, with opportunities to expand the role and continue professional development, • Opportunity to make an impact on a well-established and growing manufacturing company with exciting projects in the works, • Rewarding and collaborative culture, allowing you to be a change agent by implementing greater efficiencies, improving processes and building out controls, • Competitive base salary, annual bonus and full benefit package How to Apply: Please contact Jaami Clement directly at , 888.866.6625. Referrals Do you know someone who may be a fit? We gladly pay $500 for referrals that result in a hire and keep all referrals confidential unless you ask us to use your name. Were looking for a strong customer-focused Director to oversee the Customer Experience team.Whose name comes to mind? Please send all referrals to Jaami at .

Job DescriptionCompany Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at . Job Description ProSidian Seeks a Client Relations Manager | Customer Service [COC0027224] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 224 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Customer Service Functional Area Professional - Client Relationship Management Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Client Relationship Management (Client Relations Manager) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Client Relations Manager | Customer Service [COC0027224] Oversee client relationship strategies. Conduct regular account reviews. Resolve high-level service issues. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 619 East 4th Street Charlotte, NC 28202 Qualifications Desired Qualifications For Client Relations Manager | Customer Service [COC0027224] (COC0027224) Candidates: 5+ years in account or relationship management. Education / Experience Requirements / Qualifications Bachelor’s degree in business or related field. 5+ years in account or relationship management. This position aligns with functional/technical service requirements and client engagements in the Government And Public Services Client Industry Sector: Government And Public Services (GPS) Sector Group: Driving Excellence In Service Delivery Through Government And Public Services Innovation And Partnership. Client Relations Manager | Customer Service [COC0027224] Candidates shall work to support requirements for Customer Service Functional Area Services and shall work as a Client Relations Manager | Customer Service [COC0027224]. Skills Required Primarily focused on Professional and Management Development Training initiatives and aligned with 224 activities 224 Functional Area Activities. Strategic communication, negotiation, leadership. Competencies Required • Client focus, business acumen, strategic thinking. Ancillary Details Of The Roles • Develops client satisfaction KPIs., • Engages in upselling and cross-selling initiatives. Other Details May manage client service teams. #TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership – ability to guide and lead colleagues on projects and initiatives Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people Communication – ability to effectively communicate to stakeholders of all levels orally and in writing Motivation – persistent in pursuit of quality and optimal client and company solutions Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization – ability to manage projects and activity, and prioritize tasks OTHER REQUIREMENTS Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Job Description As a Security Professional - Commercial Building - Afternoon Shift in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate and more . As a Patrol Unarmed Officer with Allied Universal, you will play a key role in helping to maintain a secure environment within a commercial real estate location. Your responsibilities will include conducting regular patrols throughout the property, remaining highly visible to help to deter security-related incidents, and providing outstanding customer service to tenants, visitors, and staff. You will be a reliable presence, responding to situations as they arise and communicating clearly with both the public and your team. At Allied Universal, we value agility, reliability, and innovation, and we foster a caring culture that puts people first. If you are looking to join a team that delivers through collaboration and always acts with integrity, this is the opportunity for you. Position Type: Full Time Pay Rate: $17.00 / Hour Job Schedule: DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities., • Respond to incidents and critical situations in a calm, problem-solving manner., • Conduct regular and random patrols around the commercial real estate location and its perimeter to help to deter unauthorized activity and/or suspicious behavior., • Observe and report any security-related incidents, hazards, or unusual activity to the appropriate personnel., • Maintain a visible presence throughout the location to help to deter potential issues and provide assistance as needed., • Follow all post orders and instructions provided by Allied Universal and site management., • Assist with access control by monitoring entry and exit points as required by site-specific policies., • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • Must have at least 2 years of security-related experience., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1432244

Job DescriptionCompany Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at . Job Description ProSidian Seeks a Customer Solutions Specialist | Customer Service [COC0019216] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 216 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Customer Service Functional Area Professional - Customer Service & Solutions Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Customer Service & Solutions (Customer Solutions Specialist) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Customer Solutions Specialist | Customer Service [COC0019216] Identify customer pain points and propose solutions. Collaborate with internal teams to implement fixes. Follow up on customer satisfaction. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 611 East 4th Street Charlotte, NC 28202 Qualifications Desired Qualifications For Customer Solutions Specialist | Customer Service [COC0019216] (COC0019216) Candidates: 2–4 years customer service experience, solution-oriented roles preferred. Education / Experience Requirements / Qualifications Associate’s or bachelor’s degree preferred. 2–4 years customer service experience, solution-oriented roles preferred. This position aligns with functional/technical service requirements and client engagements in the Government And Public Services Client Industry Sector: Government And Public Services (GPS) Sector Group: Driving Excellence In Service Delivery Through Government And Public Services Innovation And Partnership. Customer Solutions Specialist | Customer Service [COC0019216] Candidates shall work to support requirements for TBD Customer Service Functional Area Services and shall work as a Customer Solutions Specialist | Customer Service [COC0019216]. Skills Required Primarily focused on Professional and Management Development Training initiatives and aligned with 216 activities 216 Functional Area Activities. Analytical thinking, communication, relationship management. Competencies Required • May handle VIP or high-value accounts. Often serves in a hybrid support/sales role. #TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership – ability to guide and lead colleagues on projects and initiatives Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people Communication – ability to effectively communicate to stakeholders of all levels orally and in writing Motivation – persistent in pursuit of quality and optimal client and company solutions Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization – ability to manage projects and activity, and prioritize tasks OTHER REQUIREMENTS Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Job Description As a Security Guard - Retail Center - Part Time in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls and more . Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. Join Allied Universal as a Patrol Officer in a dynamic retail environment, where your primary role will be to monitor and patrol assigned areas to help create a secure atmosphere for shoppers and staff. You will conduct routine patrols throughout the location, maintain a strong presence to help deter security-related incidents, and assist visitors with a friendly and professional approach. As this is a driving post, you will be responsible for operating a vehicle while conducting patrols, so a valid driver's license is required. Your ability to communicate clearly and provide outstanding customer service will be essential as you interact with a diverse range of people. At Allied Universal, we value agility, reliability, and innovation, and we foster a caring culture that puts people first. If you are committed to teamwork, integrity, and making a difference in a bustling retail setting, we invite you to be part of our team. Position Type: Part Time Pay Rate: $17.00 / Hour Job Schedule: DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMSat02:00 PM - 12:00 AM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Provide customer service to clients and guests by carrying out security-related procedures, following site-specific policies, and responding to emergency situations as needed., • Respond to incidents and critical situations in a calm and problem-solving manner, maintaining a professional presence at all times., • Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and identify potential concerns., • Monitor entry and exit points, observing for any unusual activity and reporting findings to the appropriate personnel., • Communicate clearly and professionally with clients, guests, and team members to provide assistance and support as needed., • Document and report any security-related incidents or observations according to company and site protocols., • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • Must have at least 1 year of security-related experience., • Must be at least 21 years of age., • A valid driver's license is required and must meet Allied Universal driver policy requirements., • Customer service experience is preferred., • Comfortable using a computer or tablet is preferred., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1432591

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Why this role? * Drive enterprise growth: Own strategic relationships with our highest-value clients, directly impacting company revenue and expansion targets * Shape the future of e-commerce analytics: Join us at a pivotal moment as we transition to an enterprise-focused service model, with significant opportunities for career advancement as our second US-based CSM * Become an e-commerce expert: Get exclusive access to the strategies and data of the fastest-growing DTC brands, building deep expertise in a $24B+ industry while helping shape product development * Own your impact: In a lean, high-performing team, your work directly influences customer lifetime value, retention rates, and company growth trajectory What's the Scope? * Full lifecycle ownership: Own the complete customer journey from implementation through renewal for your entire enterprise portfolio (12k+ ARR accounts), ensuring seamless transitions and maximum value realisation * Strategic onboarding leadership: Lead complex enterprise implementations, working closely with solutions engineers to ensure technical success while focusing on adoption strategies and relationship building * Revenue expansion: Proactively identify and execute expansion opportunities within your portfolio, leveraging product knowledge to upgrade clients to higher-tier plans and new feature sets * Enterprise relationship management: Foster deep, strategic relationships with demanding enterprise clients, managing expectations and serving as their primary advocate within Polar * Retention and renewal strategy: Develop and execute sophisticated retention strategies using both high-touch and low-touch approaches, preventing churn through proactive health monitoring and intervention * Cross-functional collaboration: Partner with support on escalated issues, create tickets, conduct initial investigations, and transform customer problems into scalable solutions with Tech and Product teams * Voice of the customer: Translate enterprise customer needs and feature requests into actionable product roadmap influence, ensuring our platform evolves to meet market demands * Process optimisation: Help build scalable CS practices as we grow, contributing to playbooks and best practices that will support our expanding enterprise customer base This job is made for you if you have: * Enterprise CS expertise: You have 3+ years of B2B SaaS Customer Success experience, specifically with enterprise accounts, ideally in companies that scaled from startup to growth stage * E-commerce/data fluency: You have experience with e-commerce adjacent software, analytics platforms, or data-driven SaaS products, enabling you to quickly understand technical concepts and speak our clients' language * Full lifecycle mastery: You've owned the complete customer journey from implementation through renewal, with proven success in expansion and upsell motions * Sales acumen: You have experience or a strong aptitude for revenue-generating activities, are comfortable with expansion conversations and quota-carrying responsibilities * A high-performance mindset: You thrive in fast-paced environments with sophisticated enterprise clients who have high expectations and complex requirements * Technical communication: You can translate complex technical concepts into business value and aren't intimidated by data, APIs, or technical integration discussions * Startup mentality: You're comfortable with ambiguity, rapid change, and wearing multiple hats in a dynamic team environment where innovation happens quickly * Ownership mindset: You take full accountability for your book of business and proactively solve problems rather than waiting for direction Our Hiring Process 📝 We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Job Description As a Security Officer Residential Patrol in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Residential and more . Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal, you will play a key role in helping to maintain a secure and welcoming environment at a residential location. Your responsibilities will include conducting regular patrols throughout the property, remaining highly visible to help to deter security-related incidents, and providing outstanding customer service to residents and visitors. You will be expected to communicate clearly and professionally, respond promptly to any security-related concerns, and use technology such as computers or tablets as part of your daily duties. At Allied Universal, we value agility, reliability, and innovation, and we are committed to a caring culture that puts people first. Join our team and contribute to a collaborative environment where integrity and teamwork are at the core of everything we do. Position Type: Part Time Pay Rate: $19.00 / Hour Job Schedule: DayTimeFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Provide customer service to residents and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities., • Respond to incidents and critical situations in a calm, problem-solving manner., • Conduct regular and random patrols throughout the residential property and its perimeter to help to deter unauthorized activity and/or suspicious behavior., • Monitor entrances, exits, and common areas to help to deter unauthorized access and/or disturbances., • Document and report any security-related incidents, maintenance issues, or unusual observations according to site protocols., • Collaborate with property management and/or local authorities as needed to address security-related concerns., • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • Customer service experience is preferred., • Comfortable using a computer or tablet is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1431203

Job DescriptionCompany Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a driven, creative, experienced, and energetic leader to join our team and help support our life and safety customers. Operating in a highly cross-functional environment, the Customer Care Manager is influential and has an ability to make an immediate, significant impact on the business. You will focus on supporting and large revenue customer accounts. You will be the primary point of contact for all the customer technical, operational, and escalated issues. As a Customer Care Manager, your duties and responsibilities will include: The Customer Care Manager is the single point of contact for strategic revenue customer accounts with complex product needs. In this position, you will proactively manage customers’ service needs ensuring the highest level of satisfaction, exceeding deliverables and timelines within the Customer Journey. • Manage interactions from the order origination through revenue assurance, • Promote revenue growth, retention, and overall client satisfaction, • Provide support, coordination, and guidance on client and service delivery processes, • Serve as the escalation point for customer inquiries and issues, • Includes: order origination and validation, project management, service scheduling, technical customer account management, MACD handling, billing and revenue assurance, • Communicates order status and governance via client facing communication, • Meet learning, development and personal growth objectives to provide a superior customer experience, • Deliver data and feedback to other internal organizations on chronic performance issues and recommendations, • Provide Client Business Reviews on a recurring basis, no less than bi-annually, • Support Service Assurance and Repair in Network Service Review (NSR) presentation to client, • Initiate mitigation strategies to optimize customer solution delivery, • Communicating - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external., • Problem Solving and Decision Making – Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action., • Driving for Results - Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed., • Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions.Qualifications WHAT IT TAKES TO CATCH OUR EYE: • Bachelor’s Degree and/or minimum of 10 years in the telecommunications industry, • Must have customer facing experience in a similar role at a prior telecommunications company supporting large revenue Enterprise and Wholesale customer base, • Executive level presence and able to communicate with client stakeholders, • Extensive knowledge of TDM and IP based voice and data services, • Must be able to work in a fast-paced environment, and work collaboratively with marketing, sales, and channel management colleagues to support revenue growth., • Must have strong personal leadership skills and is a professional, responsive, and a good team player, • Ability to work under pressure to tight deadlines, • Strong customer focus and excellent attention to detail #LI-SS1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: • Brightspeed’s Privacy Notice for California Residents, • Brightspeed’s Privacy Notice

Job Description Full Job Description About Girl Scouts, Hornets' Nest Council Girl Scouts, Hornets' Nest Council is located in the Charlotte, NC area and serving nearly 8,000 girls and adults in eight counties across North and South Carolina. We have one focus, GIRLS! Our mission is to build girls of courage, confidence and character who make the world a better place. An Excellent Opportunity- Community Specialist Bring the Best You to Hornets' Nest - If you are looking to use your talents to invest in the next generation, this is the right place! If you have been looking for a role that combines your talents in building relationships in the community, working with adults and girls, and being part of a well-known name brand that makes a difference in the lives of others? If you found yourself nodding as you were reading, you are in the right place! This position is responsible for establishing community connections to secure girl and adult membership in the surrounding communities. We are looking for someone who possesses the drive to win, lead, and be successful and the ability to build lasting relationships in communities. What Winning in this Role Looks Like • Organizing and coordinating informational/promotional events, troops and meetings, or presentations for girls and adults through community venues., • Cultivating and maintaining strategic relationships with local schools, parent organizations, businesses, and community organizations to increase visibility, funding options and partnerships., • Passionate about girl leadership, • Excellent communication skills with knowledge of how best to reach different audiences and execute communications among multigenerational communities., • High School Diploma or College Degree preferred, • Self-motivated and efficient with strong time-management skills, • Great written and oral communication skills, including public presentations (virtually and in person), • Ability to relate well to both adults and children, • Skilled with Microsoft Office, major social media platforms, and various video conferencing software; familiarity with Salesforce, a plus, • Have access to automobile for daily travel, • Girl Scout experience is very helpful (but not critical), • Hybrid work environment: combining flexibility of telework with in-person human interaction!, • Dental, Medical and Retirement Savings plans, • Generous paid leave benefits, • Paid holidays/office closures include:, • New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, day after Thanksgiving, 10 days December Winter Break Girl Scouts Hornet’s Nest Council s is committed to building a diverse staff that reflects the communities we work alongside, and we value equity and inclusion in our workplace. We encourage applications from individuals in all groups and communities, different walks of life, and those belonging to communities historically excluded. As an organization committed to making the world a better place, it is essential that we incorporate a diverse, equitable and inclusive lens into all aspects of our work. We encourage applicants with a global perspective and a commitment to values around diversity, equity, and inclusion to apply.

Job DescriptionDescription: Retirement Plan Consultant Group (RPCG, LLC). RPCG is a boutique financial services firm that specializes in financial planning for individuals and families. The successful candidate must have client service experience in the financial services industry. The Client Service Associate will support the Retail Client Service Model by providing multi-level client support and ensuring client files and electronic data are accurate and up to date. This position communicates with clients on a frequent basis to assist them in reaching their financial and investment goals and provides other client-relationship management services. The essential duties of the position include the following: I. CLIENT SERVICES New and Existing Client Business Submission: • Submit, track, and confirm business for investments, insurance, and annuities, etc., • Maintain documentation and drive business through its pipeline, • Focus on ways to continue to drive value to Retail Clients Drive the Retail Client Service Model: • Communicate with clients to provide general problem resolution, • Schedule meetings and prepare the meeting review documents for internal review 1-week prior to the scheduled meeting, • Attend meetings when necessary, • Manage and drive follow-ups from meetings to ensure items are completed, • Assist and guide clients with rollovers and distributions, • Distribute Newsletter to Retail Clients and maintain contact information list, • Send client anniversary, birthday and holiday cards, • Serve as liaison between the Product Provider and client to understand client-specific problems and proactively drive client to resolutions, • Manage and Drive Offboarding of Retail Clients when necessary Act as the Paraplanner for Financial Planning Clients • Manage, track, and facilitate the Retail Clients through the Financial Planning process, • Perform general data input and management in the Financial Planning software II. OPERATIONS SERVICES • Maintain all files and customer-relationship management data for Retail Clients, • Work with Team to proactively implement and manage ongoing service requirements for Retail clients through Standard Operating Procedures, • Maintain Retail Client files, customer-relationship management, and workflows in A360, Monday.com Education and/or Experience A Bachelor’s Degree or higher (preferably in business or finance) from an accredited four-year college or university; five or more years’ experience in a client and/or account role in the financial or investment industry. Only candidates with experience in the financial services industry will be considered. Computer Skills Intermediate to advanced skills in Microsoft Office. One or more years’ experience using Microsoft Outlook. Applicant should be proficient in working with Windows operating systems and adept at learning new software applications. Successful candidates must be familiar with financial and wealth planning software platforms (e.g., eMoney, A360, and Monday.com). Language Skills Must possess the ability to read and comprehend instructions, correspondence, and memos; ability to write correspondence; ability to effectively communicate with superiors, vendors, prospects, and clients, and the general public. Interpersonal Skills Ability to communicate clearly and effectively both orally and in writing, present a professional image at all times, gain the trust and confidence of others, work cooperatively with a variety of individuals, and always project a positive attitude. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several variables. CONFIDENTIALITY: The Client Relationship Coordinator will be exposed to a wide variety of sensitive and privileged financial information and must be able to discern the appropriate manner in which such information must be handled and protect the integrity of such information at all times. Location: This is an onsite position with a typical work schedule of 8am-5pm, M-F. A varying schedule may apply during peak business needs. The employee will spend a large portion of his/her time at a desk, although the employee may at times be required to travel to business/office location(s).

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Job Description As a Security Officer - Commercial Site - Part Time in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate and more . Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Security Officer with Allied Universal at a premier commercial real estate location, you will play a key role in maintaining a secure environment for tenants, visitors, and staff. Your responsibilities will include conducting routine patrols throughout the property, staying highly visible to help to deter security-related incidents, and responding promptly to any situations that may arise. You will also engage with people on-site, providing exceptional customer service and clear communication to address questions and concerns. At Allied Universal, we value agility, reliability, and innovation, and our team-oriented culture puts people first. If you are ready to be part of an organization that acts with integrity and cares about making a positive impact, we encourage you to apply and join our mission to create a welcoming environment at this dynamic commercial real estate location. Position Type: Part Time Pay Rate: $17.50 / Hour Job Schedule: DayTimeSat07:00 AM - 07:00 PMSun07:00 AM - 07:00 PM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Provide customer service to clients and visitors by carrying out security-related procedures and following site-specific policies, responding appropriately to any emergency situations as needed., • Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times., • Conduct regular and random patrols throughout the property and its perimeter to help to deter unwanted activity and to observe and report any unusual circumstances., • Maintain awareness of surroundings and report any security-related concerns or incidents according to Allied Universal protocols., • Document all activities, observations, and incidents in a timely and accurate manner as required by site procedures., • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • CPR certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1432884

Job Description Overview of Position Varsity Tutors is seeking a Customer Retention Manager to join our team! The Customer Retention Manager will have a direct impact on business growth as we help more people achieve their academic goals and help us continue our national expansion. The Customer Retention Manager will lead a team of Retention Specialists focused on saving at-risk memberships, reducing churn, and improving lifetime value. This role drives day-to-day coaching, performance management, and process excellence across cancellations, downgrades, pauses, and escalations, partnering closely with our Customer Escalations team. About Nerdy: Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company's purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy's comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, and adaptive self-study. Nerdy's flagship business, Varsity Tutors, is one of the nation's largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Nerdy is a publicly traded company on the New York Stock Exchange. Learn more about Nerdy at . Nerdy's shareholder letters below explain the product and strategy and are the most effective way to learn about what the company is building. • Q1-2025 Shareholder Letter, • Q4-2024 Shareholder Letter, • 3 to 5 years in customer retention or sales center with at least 2 years managing a frontline team, • Comfortable in an ambiguous, face paced environment, • Proven results improving save rate and reducing churn in a subscription or membership business, • Strong coaching skills with a track record of lifting the middle and addressing underperformance within structured timelines, • Data fluency across funnel and revenue metrics, comfortable building and interpreting KPI dashboards, • Excellent communication, conflict resolution, and de-escalation skills, • Experience with modern CRM and contact center tools (Zendesk, Looker), • Demonstrated ability to implement and train teams in strategic and effective retention techniques, • Ability to work evenings and weekends as required, • Own team performance on retention KPIs, including lost revenue, 24 hour repeat and processed rates, • Manage a team of Retention Specialists, including hiring, onboarding, weekly coaching, and performance reviews, • Monitor call quality and compliance, provide real-time feedback, and run targeted skill clinics on objection handling, value reinforcement, and product fit, • Optimize workflows for cancellations, pauses, and downgrades, ensure accurate attribution and documentation in CRM, • Partner with Escalations for complex cases, resolve customer issues quickly, and prevent repeat contacts, • Collaborate with SalesOps to track impact and to refine reporting, • Execute Back-to-School and other seasonal playbooks, including mindset reframing, messaging pillars, track-specific scripts, and feature positioning by grade level, • Drive test-and-learn experiments on scripts, offers, and save strategies, and roll out wins with clear SOP updates, • Manage intraday performance, manage schedules, and maintain service levels and response times, • Represent Retention in cross-functional forums, share voice-of-customer insights, and inform product and policy changes Leadership & Culture Expectations: You will embody and promote Nerdy's leadership principles: • Goes Deep: You personally engage with metrics, audits, and data, ensuring you understand the "why" behind performance variances., • Delivers Results: You move from strategy to execution quickly, ensuring timelines and quality stay high—even in ambiguity., • Bias for Action: You experiment, prototype, and adjust quickly. You make the call when the path isn't fully clear., • Builds Teams: You prioritize talent development, succession planning, and cross-functional collaboration., • Builds Trust & Communicates Openly: You lead with transparency, humility, and clarity., • Thinks Big & Innovates: You challenge the status quo, bring fresh ideas, and embrace emerging technologies. Unlock Your Full Potential at Nerdy: At Nerdy, we're not just transforming education—we're transforming your life. Our benefits package is built with a forward-thinking, "focus on you" mindset, so you can be your healthiest, happiest, and yes, most super-human self. Here's a snapshot of what we offer: • Competitive Compensation: Enjoy a competitive salary paired with performance based variable compensation., • Comprehensive Healthcare: Choose from top-tier medical, dental, vision, and life insurance plans designed to keep you and your family covered., • Retirement Made Simple: Benefit from our 401(k) plan with an immediate company match—no vesting delays!, • Family First: Generous maternity, paternity, and adoption leave ensure you have the support you need at life's big moments., • Flexible Time Off: Our flexible PTO lets you recharge on your own terms and when you need it the most., • Continuous Learning: Get a free, all-inclusive learning membership for you and your household—including 1-on-1 tutoring hours, unlimited on-demand classes, and access to our full suite of learning products and services., • Supercharge with AI: Gain exclusive access to cutting-edge AI tools that boost your productivity, making you feel almost super-human (cape not included).

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Job Description As a Security Officer CRE Patrol Specialist in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate and more . Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal, you will play a key role in helping to maintain a secure environment within a commercial real estate location. Your responsibilities will include conducting regular patrols throughout the property, remaining highly visible to help to deter security-related incidents, and providing outstanding customer service to tenants, visitors, and staff. You will be a reliable presence, responding promptly to situations as they arise and communicating clearly with both the public and your team. At Allied Universal, we value agility, reliability, and innovation, and we foster a caring culture that puts people first. If you are passionate about making a positive impact and thrive in a team-oriented environment where integrity is at the core of everything we do, this is the opportunity for you. Position Type: Part Time Pay Rate: $22.00 / Hour Job Schedule: DayTimeThur04:00 PM - 12:00 AMFri04:00 PM - 12:00 AM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities., • Respond to incidents and critical situations in a calm, problem-solving manner., • Conduct regular and random patrols around the commercial real estate location and its perimeter to help to deter unauthorized activity and/or suspicious behavior., • Observe and report any unusual activity, security-related concerns, or maintenance issues encountered during patrols., • Communicate clearly and professionally with clients, visitors, and Allied Universal management regarding security-related matters., • Assist with access control by monitoring entrances and exits as required by site-specific procedures., • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • Must have at least 2 years of security-related experience., • Must be at least 21 years of age., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1432234

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Customer Support @ Polar Analytics Customer Support at Polar is where empathy meets expertise. Our team ensures thousands of DTC entrepreneurs get the data insights they need to grow their brands, while building scalable support systems that evolve with our rapid growth. You'll be the voice of our customers internally and the face of Polar externally, working alongside a passionate team dedicated to making eCommerce data accessible and actionable. Why This Role? • Empower entrepreneurs daily - Help thousands of DTC brands unlock growth through data, with solutions they rely on every single day to make critical business decisions, • Join our explosive growth story - Be part of one of the most exciting moments in our journey as we scale, backed by proven product-market fit and 100+ 5-star Shopify reviews, • Master the DTC ecosystem - Get insider access to the fastest-growing consumer brands (from $1M to $1B revenue) and become a knowledge expert in eCommerce, data analytics, and emerging industry trends, • Shape our support evolution - Lead the transformation from reactive support to proactive, scalable systems that anticipate customer needs and drive product improvements What's the Scope? • Multi-channel customer advocacy - Manage customer requests across Intercom, Slack, and email with exceptional response times (≤15 minutes) and resolution quality (≤2 days), maintaining 95%+ CSAT scores, • Technical problem-solving leadership - Triage and prioritise tickets in Jira, handle Level 1 support issues independently, and collaborate seamlessly with engineering teams on Level 2 escalations with comprehensive context and documentation, • Build scalable support infrastructure - Create self-serve documentation, FAQ content, diagnostic tools, and automated solutions that help customers solve problems independently as we scale to support thousands of brands, • Process optimisation and innovation - Identify bottlenecks in current support workflows, propose data-driven improvements, and implement systems that reduce ticket volume while improving customer satisfaction, • Voice of the customer champion - Transform customer feedback into actionable product improvements, working directly with Tech and Success teams to influence our product roadmap and feature prioritisation, • Knowledge transfer and training - Develop internal documentation, train team members on complex product features, and contribute to our growing knowledge base that serves both customers and internal teams This job is made for you if: • You're passionate about eCommerce and data - You understand the DTC landscape, get excited about helping brands make data-driven decisions, and can speak confidently about metrics like CAC, LTV, ROAS, and conversion optimisation, • You have proven B2B SaaS support experience - Previous customer-facing experience in early-stage startups or small companies with hands-on, scrappy environments where you've worn multiple hats and driven process improvements, • You excel at structured, clear communication - Exceptional written and verbal English skills with the ability to explain complex technical concepts simply, provide detailed context in escalations, and maintain professional correspondence across all channels, • You have strong technical curiosity - Bachelor's degree or equivalent in business/engineering, comfort with data concepts, willingness to learn SQL basics, and ability to troubleshoot technical issues independently, • You thrive with ownership and strategic thinking - Ready to take our US support operations to the next level with proactive improvements, systematic problem-solving, and big-picture thinking that considers broader organisational impact We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job DescriptionCompany Description About A Place for Mom A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion. Our employees live the company values every day: • Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy., • Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow., • Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team., • Win The Right Way: We see organizational integrity as the foundation for how we operate., • Embrace Change: We innovate and constantly evolve.Job Description The Manager of the Home Care Onboarding team at A Place for Mom plays a key position in supporting the rapid expansion and operational excellence of our Home Care provider network. This individual is instrumental in shaping the first impression new home care agency partners have of A Place for Mom, ensuring a streamlined and educational onboarding experience. As we scale our presence across the U.S., this role serves as a key contributor to our mission of delivering outstanding customer service and long-term partner success. The Manager will be responsible for setting team priorities, managing daily operations, coaching team members, and ensuring that new providers are onboarded with consistency, professionalism, and care. What you will do: • Lead, mentor, and manage a team of Home Care Onboarding Specialists, fostering a high-performing, customer-focused culture., • Conduct regular 1:1 meetings and weekly team huddles to review goals, provide coaching, and align on strategies., • Establish clear performance expectations and manage to defined KPIs, service standards, and quality benchmarks., • Perform quality assurance (QA) checks on onboarding calls to ensure professionalism, accuracy, and consistency., • Address escalated customer concerns and model exceptional service resolution practices., • Educate new customers on best practices, system usage, and partnership expectations to promote long-term success., • Design and implement scalable programs that support the success of newly opened agencies and enhance onboarding engagement., • Serve as a liaison between onboarding customers and internal teams, including Sales, Customer Success, Product, and Operations., • Collaborate with home care leadership and other department managers to identify strategies to enhance customer experience and retention., • Coordinate with the marketing and training teams to deliver webinars and resources that support new customer education., • Track and analyze service metrics, present weekly performance insights and improvement opportunities to the Director of Customer Success., • Continuously assess the onboarding process for improvement opportunities, innovating and implementing solutions to enhance efficiency and satisfaction., • Lead initiatives to optimize workflows, reduce onboarding friction, and increase speed-to-value for new agency customers., • Contribute to cross-functional projects and strategic initiatives as needed., • Perform other duties as assigned.Qualifications Qualifications • Bachelor's degree preferred, • 3+ years of managerial experience in customer service, client onboarding, or customer success, preferably in a healthcare., • Exceptional verbal and written communication skills, with a strong ability to coach and motivate teams., • Strong organizational skills with a keen attention to detail and process excellence., • Proficiency in Microsoft Excel and PowerPoint; experience with CRM or onboarding platforms is a plus., • Deep understanding of customer service best practices, with a passion for delivering top-tier experiences., • Proven track record in developing high-performing teams and achieving measurable service outcomes., • Analytical mindset with problem-solving agility and a proactive, self-directed work ethic. Additional Information Compensation • Base Salary - $60,000 + 20% Bonus *This is a fully remote role that can be located anywhere within the continental United States A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit . #LI-JR1 #LI-REMOTE

Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. How you'll make an impact Responsible for the day-to-day account management of largest and/or most complex client accounts. Builds, expands, and solidifies relationships with existing clients at all levels within the company and leads appropriate resources to address the client's risk/capital management needs. Secures existing business and drives the sale of additional services and coverage levels. Has retention goals. Cultivates relationships with most senior buyer in the client organization as well as with day-to-day client representatives and buyers. Has retention goals for assigned group of accounts. Prepare and negotiate fee-based pricing of services, ensuring account profitability in a value-based approach for the scope of service and costs associated with the client service agreement. About You Required: Bachelor's degree and 5 or more years client coordination and/or claims management experience OR High School degree and 10 years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time. Preferred: Professional designation may be preferred, such as CPCU, CIC or ARM. Minimum 1 year experience with A.J. Gallagher is preferred. Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Type: Full time Role: IManage Developer Location : Charlotte NC, Plano TX, Pennington NJ Skill: IManage Developer The candidate must have strong technical background with 7+ years of IT experience. A few of those years installing and/or upgrading iManage products. This person must essentially be able to design and build iManage document management systems, must be detail oriented, with follow through characteristics such as coordinate schedules, realign objectives, bring focus and closure, create a plan, and organize. The ability to work independently, remotely, and as part of a team is critical. Will report directly to the Operations Manager. Responsible for the day-to-day engineering, security, design, and escalated daily support functions of the Firm's iManage Document Management Systems and related applications. Write scripts/code/workflows in appropriate tools to automate the iManage platform with ease. Engineering and Security: Responsible for the day-to-day engineering, security, design, and escalated daily support functions of the Firm’s iManage Document Management Systems and related applications. Write scripts/code/workflows in appropriate tools to automate the iManage platform with ease. Demonstrate the ability to self-learn applications, SaaS, code, and workflows by the Enterprise Applications Department. Troubleshoot issues to determine root cause while driving to a solution, managing tickets with external vendors and other internal teams with minimal supervision or additional support. Provide level III support escalation for assigned applications. Document processes, knowledge, and all correspondence internally and externally used to resolve incidents and requests in a service management system ensuring a timely resolution for the customer. Follow process, procedure, and policy as defined by the firm for the support of assigned applications/solutions. Administer, maintain, patch, and upgrade applications in a Microsoft Windows / Azure environment. Participate in and enforce enterprise standards, best practices, requirement gathering practices, and documentation standards. Drive Value: Work with the Senior Enterprise Applications Architect to drive use and automations out of the iManage cloud platform to help the Firm increase revenues. Possess a working knowledge of a Document Management Platform and the needed integrations to help the Firm run effectively and efficiently. Work with the Quality Assurance (QA) team and assist with testing efforts as needed. Participate in defining test cases, plans, and scripts for functional end-user testing. Have an understanding of AI Technologies and how they could interact with a DMS and other firm technology systems. Collaboration: Collaborate closely with members of the Global Information Technology Teams to integrate AI systems, document tools, and communication platforms with the iManage cloud platforms, enhancing the firm's collaboration and knowledge-sharing capabilities. Work with project managers and business analysts to understand the scope of requirements and implement solutions that meet the business requirements. Interface with peers and other teams as well as coach lower-level Engineers to successfully support and maintain assigned solutions. Project Interaction: Expected to work, interact, and build relationships with other Enterprise Application Engineers and Developers, as well as Enterprise Architects, Project Managers, a nd Business Analysts to complete projects core to the firm's future vision. Serve as the Lead in implementing enterprise initiatives and complex 3rd party applications with little to no guidance. Demonstrate an aptitude to build working relationships/rapport with end users and business owners. Participate in enterprise-level/team projects and application engineering with little to no guidance, while coaching lower-level Engineers. Participate and manage the requirements gathering process – collect, review, analyze, evaluate, estimate, prioritize, and document business requirements for supported initiatives and enterprise/team projects. Provide technical guidance and coaching/mentoring to lower-level engineers on the team and mentor them as needed

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You'll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet goals. You'll answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call as you're the first line manager for your team. You'll report to the Ops Manager. We're looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility. During a Typical Day, You'll Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team Motivate and mentor your team with your open, honest manner and in providing feedback and acknowledging a job well done Have an active Resident State Health Insurance License What You Bring to the Role Associate degree, technical school or equivalent work experience Promote a performance-driven culture and always work towards reaching for amazing Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks Mentor and inspire others Customer-focused mindset Computer experience with MS Office, customer relationship management applications, and learning management systems. Compensation and Benefits The anticipated range for individuals expressing interest in this position is $19-$22/hr. Visit for more information. What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI- Remote

University Dental Associates, better known as UDA, is the answer to the question we all ask ourselves from time to time Where do I belong?.We are a Doctor Owned, Doctor Led practice that is focused on providing patients with the high-level care they deserve.We value respect and team engagement and s

University Dental Associates, better known as UDA, is the answer to the question we all ask ourselves from time to time Where do I belong?.We are a Doctor Owned, Doctor Led practice that is focused on providing patients with the high-level care they deserve.We value respect and team engagement and s

University Dental Associates, better known as UDA, is the answer to the question we all ask ourselves from time to time Where do I belong?.We are a Doctor Owned, Doctor Led practice that is focused on providing patients with the high-level care they deserve.We value respect and team engagement and s

University Dental Associates, better known as UDA, is the answer to the question we all ask ourselves from time to time Where do I belong?.We are a Doctor Owned, Doctor Led practice that is focused on providing patients with the high-level care they deserve.We value respect and team engagement and s

University Dental Associates, better known as UDA, is the answer to the question we all ask ourselves from time to time Where do I belong?.We are a Doctor Owned, Doctor Led practice that is focused on providing patients with the high-level care they deserve.We value respect and team engagement and s

Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Atrium Health Wake Forest

University Dental Associates, better known as UDA, is the answer to the question we all ask ourselves from time to time Where do I belong?.We are a Doctor Owned, Doctor Led practice that is focused on providing patients with the high-level care they deserve.We value respect and team engagement and s

University Dental Associates, better known as UDA, is the answer to the question we all ask ourselves from time to time Where do I belong?.We are a Doctor Owned, Doctor Led practice that is focused on providing patients with the high-level care they deserve.We value respect and team engagement and s

Hygienist - $10,000 Sign-On Bonus.University Dental Associates, better known as UDA, is the answer to the question we all ask ourselves from time to time Where do I belong?.We are a Doctor Owned, Doctor Led practice that is focused on providing patients with the high-level care they deserve.We value

Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Atrium Health Wake Forest

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Seasonal Healthcare Team Lead working remotely in USA, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the USA says it all! What You'll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team. You'll report to the Service Delivery Manager. We're looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility. During a Typical Day, You'll Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks. Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy What You Bring to the Role Associate degree, technical school, or equivalent work experience Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action Engage and support your team while focusing on the overall team performance in a dynamic environment Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook. Comfortable with computer systems What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement Visit for more information. The anticipated range is $19-$21/hr. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You'll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You'll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process. You'll report to the Training Manager. We're looking for a Trainer to welcome and excite new hires as they start their new careers. During a Typical Day, You'll Inspire and motivate learners to reach for amazing Mentor and coach new hires within client training goals and time frames Bring your interest in helping others to start their career journeys successfully Deliver high-quality client product training Have an active Resident State Health Insurance License What You Bring to the Role High school diploma or equivalent 6 months or more in training and adult learning or call center experience Team building and nurturing an inclusive learning environment Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks Computer experience with MS Office, customer relationship management applications, and learning management systems. Compensation and Benefits The anticipated range for individuals expressing interest in this position is $19-$21/hr. Visit for more information. What You Can Expect Supportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote

Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Atrium Health Wake Forest

Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Atrium Health Wake Forest

Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Atrium Health Wake Forest

Job Description Project LeanNation is a leader in the meal prep and nutrition support space, and we're looking for a passionate, community-minded individual to join our team as a Store Manager in Training. This isn’t just a job—it’s an opportunity to grow into a leadership role, develop high-impact skills, and bring the PLN experience to life for every client. About the Store Manager in Training Role As a Store Manager in Training, you’ll begin a structured 8-week training program designed to prepare you for promotion to Store Manager. You’ll gain hands-on experience in daily operations, team development, customer engagement, and community outreach—all within a mission-driven, wellness-focused environment. While this role is built as a pathway to leadership, promotion is based on performance, training evaluations, and business needs. Once promoted, you’ll be responsible for leading the store’s operations and culture—driving business growth, leading operational excellence, empowering your team, and building strong community connections that embody the PLN brand. What the Position Entails * Oversee day-to-day operations with a focus on excellence, service, and education * Create a welcoming, mission-aligned retail environment that reflects the PLN brand * Hire, train, and develop a high-performing team * Lead community outreach and local marketing initiatives * Manage store budget, sales goals, and inventory * Ensure compliance with all health, safety, and operational standards * Maintain accurate records and communicate effectively using platforms like Slack, email, and task management tools * Ensure exceptional member experiences through effective communication and high service standards. Qualifications and Requirements We’re looking for high-energy individuals who: * Are fitness enthusiasts or professionals, and/or are passionate about health, wellness, and helping others * Have prior experience in sales, retail, or customer service * Have an outgoing personality and are confident communicators with a high-level of professionalism * Pay meticulous attention to detail * Thrive in both team-based and independent work environments * Are willing to work a flexible schedule, including evenings, weekends, and holidays Additional Requirements: * Must be 18+ and legally authorized to work in the U.S. * Must have reliable transportation to and from the store * Must be able to lift up to 30 lbs and work in a walk-in freezer * Comfortable working in an environment with bright lights and occasional loud music * Able to be on your feet and moving for most of your shift Additional details regarding job duties and selection requirements will be shared if you are selected to move forward in the interview process. Benefits / Perks * Competitive pay * Performance-based bonus * Training and development * Growth path into a leadership role * 25% - 40% employee discount * Other perks Are You Ready to Lead? If you are passionate about making a difference, value proactive leadership, and believe in uplifting both the team and community, then this is your calling! Embark on a journey with Project LeanNation and be the torchbearer of health, knowledge, and innovation. Project LeanNation is an equal opportunity employer and invites all dedicated leaders to apply. Company DescriptionProject LeanNation is a comprehensive wellness franchise that empowers individuals to achieve their health goals through prepared meals, personalized nutrition plans, expert coaching, and technology-driven tracking.Project LeanNation is a comprehensive wellness franchise that empowers individuals to achieve their health goals through prepared meals, personalized nutrition plans, expert coaching, and technology-driven tracking.

Job Description *Applications are only accepted through our Human Resources platform, Centrally HR. Please CLICK HERE to apply! * CARE | Charlotte Animal Referral & Emergency is an independently, woman owned 24-hour Emergency and Specialty Referral Hospital in Charlotte, NC that offers its employees a fun company culture, supportive work environment, excellent benefits, and opportunities for growth! Board-certified specialty services offered include internal medicine, cardiology, neurology, surgery, oncology, and ophthalmology. Our advanced diagnostic services include ultrasonography and echocardiography, electroencephalography, endoscopy, rapid-scan CT imaging, high field MRI, and cardio cath lab, in addition to many others. CARE is seeking talented Registered Veterinary Technicians and Assistants to join our Emergency team! If you are looking to work alongside experienced Emergency Veterinarians who value the crucial role an RVT or Assistant plays in the patient and client experience, CARE is the place for you! ER technicians are responsible for triaging and assisting our ER doctors with managing intakes and outpatient emergency cases. *Applications are only accepted through our Human Resources platform, Centrally HR. Please CLICK HERE to apply! * Shifts Available: • 1st shift ER: 6am to 4pm, • Work 2 days, have 2 days off, work 5 days, have 5 days off!, • All schedules offered are full-time and overtime is available. Some additional shifts may come with bonuses attached!, • As a 24/7 hospital, some holidays and weekends will be required. Requirements: • High school degree or equivalent, • A minimum of 2 years of veterinary technician experience is required, • RVT preferred but not required, • Excellent written and verbal communication, • The ability to lift up to 40lbs unassisted, • Emotionally intelligent, • Critical thinking, • Able to safely restrain patients for extended periods of time, • Proficient with technology including electronic medical record systems, automated lab analyzers, digital radiology Responsibilities: • Assist veterinarians in all aspects of care, • Provide advanced nursing care to patients with compassion, • Venipuncture: jugular, cephalic, saphenous, • IV Catheter placement, • Automated and manual laboratory analysis, • Digital radiology, • Triage patients and anticipate veterinarian's needs to maintain workflow, • Anesthesia induction, endotracheal intubation, and anesthesia monitoring, • Provide compassionate customer service to our clients, • Medical calculations Benefits: • 80-hours of PTO initially - more with tenure!, • Company Health Insurance, • Dental Insurance, • Vision Insurance, • 401k with company match, • Group Term Life Insurance, • Voluntary Term Life Insurance, • $1,500/yr Health Reimbursement Account, • Employee Assistance Program, • Employee Discount, • $750/yr CE Allowance, • Uniform Allowance, • Referral Program Ready to apply? Applications are only accepted through our Human Resources platform, Centrally HR. Please CLICK HERE to apply! Powered by JazzHR XxRn0osvee

Job DescriptionCompany Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at . Job Description ProSidian Seeks a Vet Clinic Aide | Animal Services [COC0089286] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 286 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Animal Services Functional Area Professional - Veterinary Support Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Veterinary Support Services (Vet Clinic Aide) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Vet Clinic Aide | Animal Services [COC0089286] Prepare exam rooms and surgical areas. Restrain animals safely during exams. Clean and sterilize equipment. Maintain inventory of medical supplies. Assist in administering medication under supervision. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 681 East 4th Street Charlotte, NC 28202 Qualifications Desired Qualifications For Vet Clinic Aide | Animal Services [COC0089286] (COC0089286) Candidates: Knowledge of animal handling and basic medical assistance. Education / Experience Requirements / Qualifications High school diploma or equivalent; veterinary assistant certification preferred. Knowledge of animal handling and basic medical assistance. This position aligns with functional/technical service requirements and client engagements in the Government And Public Services Client Industry Sector: Government And Public Services (GPS) Sector Group: Driving Excellence In Service Delivery Through Government And Public Services Innovation And Partnership. Vet Clinic Aide | Animal Services [COC0089286] Candidates shall work to support requirements for Animal Services Functional Area Services and shall work as a Vet Clinic Aide | Animal Services [COC0089286]. Skills Required Primarily focused on Professional and Management Development Training initiatives and aligned with 286 activities 286 Functional Area Activities. Sanitation, inventory management, basic medical terminology. Competencies Required • Attention to detail, empathy, adaptability. Ancillary Details Of The Roles • May assist in post-surgical animal monitoring., • Supports documentation of medical records. Other Details Reports to Veterinary Technician or Veterinarian. #TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership – ability to guide and lead colleagues on projects and initiatives Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people Communication – ability to effectively communicate to stakeholders of all levels orally and in writing Motivation – persistent in pursuit of quality and optimal client and company solutions Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization – ability to manage projects and activity, and prioritize tasks OTHER REQUIREMENTS Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Job Description *Applications are only accepted through our Human Resources platform, Centrally HR. Please CLICK HERE to apply! * CARE | Charlotte Animal Referral & Emergency is an independently, woman owned 24-hour Emergency and Specialty Referral Hospital in Charlotte, NC that offers its employees a fun company culture, supportive work environment, excellent benefits, and opportunities for growth! Board-certified specialty services offered include internal medicine, cardiology, neurology, surgery, oncology, and ophthalmology. Our advanced diagnostic services include ultrasonography and echocardiography, electroencephalography, endoscopy, rapid-scan CT imaging, high field MRI, and cardio cath lab, in addition to many others. CARE is seeking talented Part-Time Registered Veterinary Technician/Assistant to join our Emergency team on the weekend! If you are looking to work alongside experienced Emergency Veterinarians who value the crucial role an RVT or Assistant plays in the patient and client experience, CARE is the place for you! ER technicians are responsible for triaging and assisting our ER doctors with managing intakes and outpatient emergency cases. *Applications are only accepted through our Human Resources platform, Centrally HR. Please CLICK HERE to apply! * Shifts Available: • High school degree or equivalent, • A minimum of 2 years of veterinary technician experience is required, • RVT preferred but not required, • Excellent written and verbal communication, • The ability to lift up to 40lbs unassisted, • Emotionally intelligent, • Critical thinking, • Able to safely restrain patients for extended periods of time, • Proficient with technology including electronic medical record systems, automated lab analyzers, digital radiology Responsibilities: • Assist veterinarians in all aspects of care, • Provide advanced nursing care to patients with compassion, • Venipuncture: jugular, cephalic, saphenous, • IV Catheter placement, • Automated and manual laboratory analysis, • Digital radiology, • Triage patients and anticipate veterinarian's needs to maintain workflow, • Anesthesia induction, endotracheal intubation, and anesthesia monitoring, • Provide compassionate customer service to our clients, • Medical calculations Benefits include but are not limited to: • An initial 40-hours of PTO (increases with tenor), • Employee Assistance Program, • Employee Discount, • $325/yr CE Allowance, • Uniform Allowance, • Referral Program Ready to apply? Applications are only accepted through our Human Resources platform, Centrally HR. Please CLICK HERE to apply! Powered by JazzHR 3sUW7pJ4Y9

Job Description *Applications are only accepted through our Human Resources platform, Centrally HR. Please CLICK HERE to apply! * CARE | Charlotte Animal Referral & Emergency is a 24-hour Emergency and Specialty Referral Hospital in Charlotte, NC that offers its employees a fun company culture, supportive work environment, excellent benefits, and opportunities for growth! Board-certified specialty services offered include internal medicine, cardiology, neurology, surgery, oncology, and ophthalmology. Our advanced diagnostic services include ultrasonography and echocardiography, electroencephalography, endoscopy, rapid-scan CT imaging, high field MRI, and cardio cath lab, in addition to many others. CARE is seeking talented Registered Veterinary Technicians and Assistants to join our team! If you are looking to work alongside experienced Veterinarians who value the crucial role an RVT or Assistant plays in the patient and client experience, CARE is the place for you! *Applications are only accepted through our Human Resources platform, Centrally HR. Please CLICK HERE to apply! * Cardiology technicians are responsible for providing exceptional nursing care and empathetic client service. Cardiology technicians work 7 am - 5:30 pm, 4-week days a week (3-day weekend every weekend!), and are on-call 1 weekend every-other month. Requirements: • High school degree or equivalent, • 2+ years of experience as a veterinary technician, • RVT preferred but not required, • Excellent written and verbal communication, • The ability to lift up to 40lbs unassisted, • The ability to kneel, squat, and bend, • Emotionally intelligent, • Venipuncture: jugular, cephalic, saphenous, • IV Catheter placement, • Lab work, • Radiology, • Anesthesia induction and monitoring, • Endotracheal intubation, • 80-hours of PTO!, • Company health insurance, • Dental insurance, • Voluntary vision insurance, • 401k with company match, • Group term life insurance, • Voluntary term life insurance, • EAP plan, • CE allowance Powered by JazzHR PaASKaS6YT

Job Description At Smith Debnam, our philosophy is simple - to provide the best possible value to our clients. We firmly believe that the key to delivering such a value is equally simple - the people who make it happen. Our professional service team, the attorneys, paralegals, and staff, are therefore our most important assets. We are committed to maintaining an environment that provides professional fulfillment, actively supports professional development, and communicates the value of each person's contributions. Smith Debnam has been providing legal services to businesses and individuals in the Carolinas for more than 50 years. We provide employees with an enriching, professional work environment that rewards employee excellence, fosters teamwork, and supports professional development. Our employees also enjoy competitive salaries, quality benefit programs and flexible work hours. What are we looking for: • A self-starter that is a good and efficient communicator, • Someone who is willing to take the extra steps, • Someone who is driven by goals As a Recovery and Collections Agent, you will be collecting assets for our clients, negotiating on their behalf, helping resolve legal issues, various loan product delinquencies, and work closely with other firms to solve financial problems. You will also work closely with a great group of people helping our clients and earning a base + lucrative bonus structure! Essential Duties and Responsibilities: • Call and collect on past due accounts, negotiate payoffs, settlements, and/or ongoing payment plans., • Communicate with distressed consumers in a respectful and empathetic manner, helping them navigate and find solutions to repaying their debt., • Negotiate and accurately document payment plans while guiding consumers through the payment process via our payment portal site or IVR., • The ability to understand legal collections process, deadlines, and state laws., • Is ready to work in a professional, goal driven, bonus structured environment., • Answer and process inbound calls, place outbound calls to consumers while managing daily work logs., • Accurately update electronic case files using various legal software tools., • Utilize various tools for skip tracing and locating consumers., • High school diploma, minimum., • High degree of professionalism with excellent customer service, organizational and problem-solving skills., • Ability to work in a fast-paced, customer-driven environment., • Ability to multitask, prioritize, and manage time effectively., • Strong decision-making and problem-solving skills., • Ability to work under pressure with specific deadlines and attention to detail.

Job Description Collins Cleaners is a thriving, family-owned dry cleaners that has been on a mission to provide Excellent Customer Service since 1992. We treat our employees like family, offer a friendly work atmosphere and value our employee's contributions. Our Customer Service team is looking for a full-time Customer Service Representative (CSR) that is excited about providing our customers with friendly service. We are searching for an outgoing, detail-oriented individual who loves to serve others and thrives in a fast-paced environment. Reliability and attention to detail are a must. This position starts at a competitive wage of $14/hour and is for the Collins Cleaners location in Long Creek, NC. Perks & privileges include paid holidays, annual raises & bonus, advancement opportunities, employee luncheons and discounts on dry cleaning. Schedule: Mon–Fri: 7:00 AM–1:00 PM & 1:00 PM–6:30 PM Wed: 8:00 AM–4:00 PM Every other Sat: 9:00 AM–1:00 PM If this sounds like you, READ ON! As an ideal candidate, your friendly disposition will shine through to both your customer's and your co-workers. Your attention to detail will ensure that each customer's needs are met, and their garments are properly cared for. As a CSR, you will: • Answer phones, • Greet Customer's, • Perform necessary data entry, • Prepare garments for cleaning Your superpowers will include: • Communication/interpersonal skills, • Problem solving Job Posted by ApplicantPro

Job Description Exciting Opportunity to Join Our Legacy of Environmental Leadership! About Us: At Arcwood Environmental, we are more than just a company; we are pioneers in industrial waste management, committed to creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries. Why Arcwood? • Impactful Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support and technical solutions, allow us to solve our customers' waste challenges. We are part of the solution. We don't generate any waste ourselves., • Growth Opportunities: At Arcwood, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges., • Safety First: Your health and safety are our top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of their colleagues. Our mantra is Safe and Compliant - Always., • Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded. Our Commitment: We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. As part of our team, you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment. Our Vision: Our vision is to be the most trusted partner in the environmental services industry. We put our customers first and deliver agile, sustainable, and innovative solutions. We commit to nurturing top talent and creating lasting value for our customers, shareholders, communities, and the planet. Our Ownership: Arcwood Environmental is backed by the EQT Infrastructure VI fund, enhancing our capabilities, and expanding our reach. EQT is a dynamic global investment powerhouse managing EUR 232 billion in assets (EUR 128 billion fee-generating). With a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. This exciting ownership positions us for continued impacts and growth in the future. Driver, Over-the-Road (Containers) The Driver, Over-the-Road (Containers) drives and operates semi-vans with sleeper and straight trucks as required. Essential Functions & Requirements: • Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times, • Completes sequential routes as scheduled with assistance from the Customer Experience Representative and the Transport dispatcher; maximizes the volume of drums picked up on a single route, • Prior to driving transportation equipment/vacuum trucks, prepares for daily trip by inspecting vehicle and equipment, fueling truck, and ensuring all equipment is in excellent operating order, • Completes manifests, Company documents, and other marking and placarding documents for every load managed; inspects all drums/containers on loads to ensure that they have the proper labels and markings, • Maintains logbook for DOT compliance and State and Federal regulations, • Drives to the customer site to collect waste material and/or transport hazardous and non-hazardous waste material to facility for unloading and disposal, • Acts as Company representative with courtesy towards every customer, • Loads freight and may handle drums, • 3+ years of Class A CDL driving experience (required), • Ability to work in a constant state of alertness and in a safe manner, • Excellent communication skills for interacting with both internal and external customers, • Ability to wear personal protective equipment (PPE), including a respirator, • Ability to understand RCRA compliance standards, OSHA safety and DOT regulations, • Ability to meet company driving qualifications with a CDL, • Ability to obtain valid endorsements as required, • Regular and predictable attendance to perform the functions and requirements of this role Benefits, Compensation, & Workforce Diversity: Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement. Equal Opportunity Employer - Veterans & Disabilities A post-offer drug screen and background check will be required.

Job DescriptionCompany Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at . Job Description ProSidian Seeks a Animal Care Supervisor | Animal Services [COC0088285] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 285 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Animal Services Functional Area Professional - Animal Care Supervision Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Animal Care Supervision (Animal Care Supervisor) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Animal Care Supervisor | Animal Services [COC0088285] Direct daily operations of animal care staff. Monitor animal health and coordinate veterinary care. Develop care and enrichment protocols. Ensure compliance with state and local regulations. Support public adoption and education initiatives. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 680 East 4th Street Charlotte, NC 28202 Qualifications Desired Qualifications For Animal Care Supervisor | Animal Services [COC0088285] (COC0088285) Candidates: Supervisory and animal care experience. Education / Experience Requirements / Qualifications Bachelor’s degree preferred; equivalent experience accepted. 5+ years in animal care or shelter management. Supervisory and animal care experience. This position aligns with functional/technical service requirements and client engagements in the Government And Public Services Client Industry Sector: Government And Public Services (GPS) Sector Group: Driving Excellence In Service Delivery Through Government And Public Services Innovation And Partnership. Animal Care Supervisor | Animal Services [COC0088285] Candidates shall work to support requirements for Animal Services Functional Area Services and shall work as a Animal Care Supervisor | Animal Services [COC0088285]. Skills Required Primarily focused on Professional and Management Development Training initiatives and aligned with 285 activities 285 Functional Area Activities. Staff management, scheduling, animal behavior knowledge. Competencies Required • Leadership, compassion, operational efficiency. Ancillary Details Of The Roles • Oversees facility inspections for compliance., • Implements volunteer engagement programs. Other Details Reports to Animal Services Supervisor. #TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership – ability to guide and lead colleagues on projects and initiatives Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people Communication – ability to effectively communicate to stakeholders of all levels orally and in writing Motivation – persistent in pursuit of quality and optimal client and company solutions Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization – ability to manage projects and activity, and prioritize tasks OTHER REQUIREMENTS Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS To apply a patient-centered approach while performing treatments, making patient assessments, and all other aspects of patient care. This role will promote learning and growth as an emergency veterinary technician, providing opportunities for advancement towards a Veterinary Technician Specialist certification and participating in the coordination of care. Veterinary technicians autonomously function using critical thinking and leadership to carry out patient treatment plans in coordination with the veterinary team. WHO WE NEED You are a credentialed veterinary technician. You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team. WHAT YOU CAN EXPECT TO DO All clinical team members: * Treat each patient and customer with the highest level of compassion and care. * Perform basic to intermediate nursing care tasks, patient monitoring, and treatments. * Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients. * Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications. * Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy. * Contribute to incoming outpatient care and ongoing inpatient care. * Participate in giving and receiving patient rounds to ensure continuity of care. * Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer. * Collect samples and perform diagnostic tests including in-house and point-of-care tests and diagnostic imaging. * Perform nursing care tasks such as placing and/or maintaining urinary catheters, nasoenteral tubes, nasal oxygen tubes, chest and abdominal tubes. * Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques. Veterinary technicians additionally perform: * Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk. * Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization. * Perform advanced diagnostic techniques including ultrasonography and paracentesis, * Participate in formulating treatment, anesthetic, and nursing care plans. * Conduct treatments using clinical decision-making skills according to protocolized plans. * Aid in managing patient care workload to ensure the patients are receiving uncompromised care. * Coach and guide veterinary assistants and credentialed veterinary technicians to perform clinical tasks to maintain standards of care and encourage growth. * Collaborate and share knowledge with teammates to ensure optimal patient care. * Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as VTS certification, trainer role, coordination of care, community outreach, and leadership. WHAT YOU NEED * High school diploma or equivalent * Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice. * Veterinary technician specialist (VTS) certification will receive additional considerations in practice role and compensation. * Basic computer skills to use practice management, electronic medical record, and collaboration software. * 1+ years of experience in a veterinary technician role. Experience in emergency or specialty medicine preferred. * Excellent communication skills (written, verbal and electronic) with the team and with customers * Fine motor skills adequate for utilizing hospital equipment necessary daily such as syringes, electric clippers, computers, surgery instruments, monitors, diagnostic equipment, etc. * Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance. WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: * Industry-leading‌ ‌compensation‌ * Something new every day - you'll never be bored in emergency medicine * We build our hospitals from scratch. You'll be using all of the latest equipment and technology. * Generous employee pet discount * Referral rewards - tell your friends why they should come work for VEG too! * Health‌, Vision, and Dental ‌Insurance‌ ‌ ‌ * 401K‌ ‌w/‌ ‌company‌ ‌match‌ * Paid‌ ‌parental‌ ‌leave‌ ‌-‌ ‌10‌ ‌weeks‌ ‌of‌ ‌paid‌ ‌leave‌ ‌at‌ ‌100%‌ ‌of‌ ‌regular‌ ‌salary‌ ‌ * Unlimited‌ ‌Continuing Education opportunities - we want to help you grow in your career! * Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌ * Growth‌ and relocation ‌potential‌ ‌ ‌ * Groceries‌ sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ company-wide retreats,‌ ‌etc!‌ ‌ * Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description:\n\nCompany Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at Description ProSidian Seeks a Animal Services Supervisor | Animal Services [COC0094291] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 291 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Animal Services Functional Area Professional - Animal Services Supervision Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Animal Services Supervision (Animal Services Supervisor) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Animal Services Supervisor | Animal Services [COC0094291] Supervise animal control, shelter, and clinic operations. Develop policies for animal care and control. Manage staff scheduling and training. Oversee compliance with animal welfare laws. Coordinate with public agencies and community groups. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 686 East 4th Street Charlotte, NC 28202Qualifications ProSidian Seeks a Animal Services Supervisor | Animal Services [COC0094291] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 291 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Animal Services Functional Area Professional - Animal Services Supervision Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Animal Services Supervision (Animal Services Supervisor) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Animal Services Supervisor | Animal Services [COC0094291] Supervise animal control, shelter, and clinic operations. Develop policies for animal care and control. Manage staff scheduling and training. Oversee compliance with animal welfare laws. Coordinate with public agencies and community groups. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 686 East 4th Street Charlotte, NC 28202 Desired Qualifications For Animal Services Supervisor | Animal Services [COC0094291] (COC0094291) Candidates: Strong management experience in animal services. Education / Experience Requirements / Qualifications Bachelor’s degree preferred; 5+ years supervisory experience. Strong management experience in animal services. This position aligns with functional/technical service requirements and client engagements in the Government And Public Services Client Industry Sector: Government And Public Services (GPS) Sector Group: Driving Excellence In Service Delivery Through Government And Public Services Innovation And Partnership. Animal Services Supervisor | Animal Services [COC0094291] Candidates shall work to support requirements for Animal Services Functional Area Services and shall work as a Animal Services Supervisor | Animal Services [COC0094291]. Skills Required Primarily focused on Professional and Management Development Training initiatives and aligned with 291 activities 291 Functional Area Activities. Staff leadership, policy development, interagency collaboration. Competencies Required Decision-making, communication, adaptability. Ancillary Details Of The Roles Oversees budget planning for animal services. Leads crisis response for large-scale animal rescues. Other Details Reports to Director of Shelter Operations. #TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYokeAdditional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership – ability to guide and lead colleagues on projects and initiatives Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people Communication – ability to effectively communicate to stakeholders of all levels orally and in writing Motivation – persistent in pursuit of quality and optimal client and company solutions Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization – ability to manage projects and activity, and prioritize tasks ----------- ------------ ------------ OTHER REQUIREMENTS Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ---------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Job DescriptionSalary: Who We Are We are Datavalet, a significant player in the managed network domain for both Wi-Fi and wired networks. We also provide advanced SaaS-based business solutions that help our clients monetize their network investments. Were enabling the future of connected digital experiences. We are a mid-sized company with offices in Montreal, QC and Charlotte, NC. Our clients experience and product innovation are at the heart of everything we do. Work Culture Were a technology company thats passionate about creating cutting-edge solutions that solve real problems. If youre tired of working in a corporate environment where you are just a number, join us and not only have your voice heard, but help shape our future! Oh, and did we forget to mention we were named a Great Place to Work in 2024 and 2025? Why Us Heres what makes us different: • Employee-first environment that strives for autonomy and flexibility, • Five days PTO on top of vacation, plus extra days during the holidays, • Summer hours program, • DATAVALUED Peer-to-peer recognition program, • DATACAREER Training and development program, • DATACARE benefits program, including health & dental benefits with telemedicine and unlimited EAP, and RRSP & 401K matching program If youre looking for a company that constantly looks to improve, offers career opportunities, and genuinely cares about its employees, consider working for Datavalet. What Were Looking For We are looking for a Business Development professional who is curious in nature, and can thrive in an evolving, innovative and rewarding environment. This person will work with our Sales and Marketing leadership to identify prioritized market segments in their assigned territory. Then develop and execute a concrete territory plan to develop new logo prospects and grow existing accounts in targeted markets. This will involve direct prospecting and following up on leads from other sources to develop qualified prospects whose business challenges can be addressed with our Managed Services and SaaS solution capabilities. The ideal candidate will have experience with solution selling, which would leverage a combination of network technologies, Professional Services, Managed Services, and our SaaS portfolio. On a day-to-day basis, you will be responsible for: • Territory Development - identify target accounts and contacts, manage activities to generate new opportunities through collaboration with Marketing and self-directed prospecting., • Territory Management - develop relationships with clients, identify areas of their business where our solutions may address pressing business requirements., • Opportunity Lifecycle Management - ability to work with engineering resources to pull together network-based solutions that align with the clients needs, and ultimately drive these proposals to signed contracts., • Sales Management - manage up-to-date account, contact and opportunity information in Salesforce and provide accurate sales pipeline forecasting. This is a full-time permanent position, with the ability to balance a hybrid arrangement. We will be considering candidates in Montreal, Toronto or Charlotte, NC and the surrounding areas. We offer a highly attractive total compensation package, commensurate with experience. Key Requirements • 5 Years business-to-business, solution-based selling experience in an IT environment, • Must have excellent communication skills verbal, written and presentation, • Must have strong technical knowledge Networking and Wi-Fi-based environments and technologies, as well as SaaS and Cloud-delivered platforms, • Skilled at framing the business value for proposed solutions, • Ability to navigate and effectively engage across both business and IT decision-makers within a customer or prospect organization, • Proven track record of quota attainment, • Ability to travel if required Desired Qualifications • Experience and knowledge of the IT and Networking market and any competitors, • Strong relationships with key executives and sponsors within the region, • History of Awards/Recognition for exceptional sales initiative and ability, • Bachelor's degree or equivalent, • Experience working with Salesforce or a similar CRM, • Expertise using Microsoft Office, • Proficient with emerging Agentic AI tools that can assist in the prospecting and sales cycle

Job Description Looking for CDL A truck driver position? We're actively hiring in Charlotte, NC (28202). Only 3 months of tractor-trailer experience required to start your journey with us. What makes a great driving job? Is it consistent home time? Modern equipment? Steady miles? At CK Transportation, our CDL A truck driver positions offer all three, creating an ideal environment for professional drivers who value both career success and personal time and a weekly pay of $1,250 to $1,550 per week. What will your schedule look like? • 12 days on the road followed by a guaranteed 48-hour reset every other weekend, • Routes covering all 48 states (except NYC boroughs) with typical hauls of 700-750 miles, • Freightliner or Kenworth trucks (2021 or newer) with automatic transmissions, APUs, 1500-watt inverters, refrigerators, and entertainment options What makes our CDL A truck driver positions different? Professional drivers choose us because we understand what matters on the road. Our dispatchers work to keep you moving with consistent miles while respecting your need for home time. The no-touch freight system means you spend your hours driving, not waiting for loading or unloading, maximizing your earning potential as a CDL A truck driver. How do we support your professional growth? Every CDL A commercial driver has unique goals and preferences. Some value maximum miles, while others prioritize home time or specific route types. We offer various positions including dedicated routes, solo driving, team opportunities, and regional options to match your ideal driving career. Your professional development as a CDL A truck driver matters to us. What about flexibility for your lifestyle? You'll appreciate the choice to either take your truck home during resets or park at one of our terminals - whatever works best for your situation. This flexibility extends to our pet and rider policies, allowing you to bring approved companions on the road, making those 12-day stretches more enjoyable for many of our CDL A drivers. What do current drivers say? Many of our professional CDL A truck drivers highlight the reliability of our freight, the quality of our equipment, and the respect they receive from our team. They appreciate driving modern trucks with comfort features that make life on the road more comfortable, along with the consistent weekly pay that provides financial stability. Ready to advance your CDL A truck driver career with steady miles and regular home time? Let's discuss our opportunities and discover why professional drivers choose CK Transportation for long-term success on the road. Job Posted by ApplicantPro

Job Description Manager of Customer Success About us… At VLogic, we’re dedicated to simplifying Facility Management with a powerful, intuitive solution to help our customers improve efficiencies, streamline operations, and reduce costs. As a leader in cloud-based IWMS software and space/asset management, we work with clients across a number of industries including healthcare, government, education, and more. We’re a dynamic, collaborative, fully remote team and we’re always excited to speak with candidates who want to have a meaningful impact on our growth. What you’ll do… As our Manager of Customer Success, you’ll play a key role in leading the Customer Success team within VLogic to ensure client satisfaction and retention, drive product adoption, and contribute to revenue growth. You’ll be the expert in building strong relationships with clients and developing strategies to maximize value for our customers. You’ll work with the CSM team and cross-functionally to address client needs and feedback. Your key responsibilities will include: * Leadership- managing and mentoring a team of Customer Success Managers, providing guidance and support to help them succeed * Client Relationship Management - build and maintain relationships with key clients, acting as a point of escalation for complex customer issues * KPI Monitoring - keep track of key performance indicators such as customer satisfaction, churn rate, product usage, and make data-driven suggestions for areas of improvement * Customer Advocacy - act as the voice of the customer within the organization, providing feedback as needed to product and engineering teams to drive product features and improvements * Upselling and cross-selling- identify and communicate opportunities for upselling and cross-selling within our customer base What we’re looking for… We’re looking for someone who thrives in a high-growth and team-oriented environment. We don’t expect you to check every box, but the ideal candidate will have: * 7+ years in Customer Success roles * 3+ years experience managing teams, preferably in Customer Success of Customer Support * Excellent communication skills, and the ability to develop strong relationships with clients * Strong analytical skills, and experience in analyzing data and making data-driven decisions and developing effective solutions * A proactive mindset, and the drive to identify problems before they escalate * Strong technical proficiency, and the ability to learn new products quickly * Strong project management skills and experience managing multiple customer relationships simultaneously * Proven ability to work independently and manage competing priorities * Familiarity with tools such as Hubspot and Monday.com * Familiarity with Government contracting process and timeline * High growth SaaS experience is a plus! Benefits and Perks… * 🌎 A remote-first environment - we have employees across the US, and provide all work equipment, a monthly internet stipend, and a one-time stipend to help you set up your home office * 🩺 Generous healthcare coverage for you and your family, including medical, dental, vision, and short- and long-term disability coverage. * 🏝️ Flexible time off - we offer 10 paid holidays annually and have an unlimited PTO policy, so no need to worry about accruals! * 📈 401k matching - VLogic provides up to 4% 401k matching on employee contributions to help you invest in your future. * 🥗 Annual Wellness Benefits, which can be used towards gym memberships, fitness classes, workout equipment, etc. * 🐾 “Furternity” Leave - we understand that pets are an important part of our employee’s lives. Personal time can be used to adopt or care for a furry friend. Our Culture At VLogic, we’re building more than a product - we’re building a team where people can do their best work and be a part of our shared success. Here are some the values that guide us day-to-day: * Mindful Collaboration: We value thoughtful honesty, treating each other with respect, and embracing both victories and failures * Creative Problem-Solving: We believe that for every problem, there is a solution, especially with great teamwork, out-of-the-box ideas, and imaginative thinking! * Ambitious Success: We challenge ourselves as a growing organization to excel by setting goals, prioritizing accountability, and recognizing results. * Ownership: Everyone at VLogic is empowered to take initiative, make decisions, and drive outcomes. We hold ourselves accountable for results. * Growth Mindset: We’re always looking for ways to improve and grow. We have an open culture and a leadership team that values communication and feedback. If you like what you hear, we’d love to talk! Compensation: $110k base plus bonus. Salary ranges are determined by location, level, experience, and skills. This will be discussed further with the Talent team during the interview process. At VLogic we believe that a diverse workforce leads to better outcomes, broader perspectives, and a stronger team. We are proud to be an Equal Opportunity Employer and do not discriminate on the basis of race, gender, age, disability, veteran status, sexual orientation, or any other protected status. If you need assistance or accommodation due to a disability during the application or interview process, please contact us at .

Job DescriptionCompany Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at . Job Description ProSidian Seeks a Animal Care Aide | Animal Services [COC0091288] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 288 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Animal Services Functional Area Professional - Animal Care Support Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Animal Care Support (Animal Care Aide) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Animal Care Aide | Animal Services [COC0091288] Feed, water, and clean animal enclosures. Observe animal behavior for changes in health. Assist in enrichment activities. Wash and sanitize food/water containers. Record daily care logs. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 683 East 4th Street Charlotte, NC 28202 Qualifications Desired Qualifications For Animal Care Aide | Animal Services [COC0091288] (COC0091288) Candidates: Comfort with animal handling and sanitation practices. Education / Experience Requirements / Qualifications High school diploma or equivalent. Comfort with animal handling and sanitation practices. This position aligns with functional/technical service requirements and client engagements in the Government And Public Services Client Industry Sector: Government And Public Services (GPS) Sector Group: Driving Excellence In Service Delivery Through Government And Public Services Innovation And Partnership. Animal Care Aide | Animal Services [COC0091288] Candidates shall work to support requirements for Animal Services Functional Area Services and shall work as a Animal Care Aide | Animal Services [COC0091288]. Skills Required Primarily focused on Professional and Management Development Training initiatives and aligned with 288 activities 288 Functional Area Activities. Time management, cleaning procedures. Competencies Required • Dependability, compassion, attention to detail. Ancillary Details Of The Roles • Assists with transportation of animals between shelter and clinics., • Supports public adoption interactions. Other Details Reports to Animal Care Supervisor. #TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership – ability to guide and lead colleagues on projects and initiatives Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people Communication – ability to effectively communicate to stakeholders of all levels orally and in writing Motivation – persistent in pursuit of quality and optimal client and company solutions Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization – ability to manage projects and activity, and prioritize tasks OTHER REQUIREMENTS Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital