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New Hire Incentive Bonus! UniFirst’s Whippany, NJ location is now offering an incentive bonus for $1,000 new hires. The following guidelines must be met to be eligible: • New hire must reach 90 days of employment to receive the full incentive bonus., • New hire must abide by UniFirst’s 90-Day Probationary Period. This includes meeting UniFirst’s attendance and performance policy., • New hire must not have been previously employed by UniFirst. Our Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Maintenance Supervisor to join our UniFirst community! As the Maintenance Supervisor you will ensure all facility equipment is efficiently functioning and identify areas to improve processes, procedures, maintenance practices and on-going training for all maintenance staff. At UniFirst we have a standard Monday - Friday work week with periodic night and weekend overtime. We have an immediate opening and provide on the job training. What’s in it for you? Training: Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Growth: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. Culture: Our culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you’ll be doing: • Diagnose mechanical and electrical problems and determine corrective action by checking blueprints, schematics, repair manuals and parts catalogs., • Inspect, operate, and test machinery and equipment to diagnose machine malfunctions., • Performing basic welding activities to effect repairs on facilities and equipment., • Troubleshoot and repair Programmable Logic Controllers (PLC’s) and associated control systems., • Perform and assign all preventive maintenance on facility and production assets., • Follow blueprints, schematics, operations manuals, manufacturer’s instructions, and engineering specifications using a documented schedule., • Perform boiler chemical and wastewater pre-treatment system testing, record results in logbooks / computer systems and make necessary chemical adjustments as required., • Manage and assign all equipment maintenance, including repairs which cannot be completed during standard hours., • Assume responsibility for all shifts in the maintenance department., • Oversee and implement all maintenance related regulatory and environmental compliance requirements., • Assume responsibility for all aspects of safety within the maintenance department., • Perform Confined Space and Lockout / Tagout procedures where appropriate., • Monitor training status of technicians and provide time for required training as needed., • Utilize a Computerized Maintenance Management System., • Partner with the Production Manager to develop, manage and maintain budget for building, equipment, capital expenditures and parts/labor., • Train and develop maintenance partners., • Perform other duties as assigned by leadership. Qualifications What we’re looking for: • High school and/or GED is preferred., • Two-year technical degree in an appropriate background is preferred., • Must be at least 21 years of age., • Valid driver’s license and a safe driving record are required., • Must pass UniFirst’s maintenance knowledge assessment to be eligible for employment., • Knowledgeable in maintenance equipment. This includes wiring, electrical, mechanical, electronic components, pipe systems and plumbing required., • Minimum of 3 years of work experience repairing industrial processing equipment in a production environment required. Applicable military experience will be considered., • Minimum of 2 years of experience supervising maintenance personnel is preferred., • Maintenance administration experience including planning, scheduling, budgeting, negotiating, parts management, vendor management, maintenance management systems is required., • Ability to read blueprints and schematics is required., • Ability to read and understand maintenance literature printed in English required., • Proficiency in Microsoft Office skills is required., • Experience in Hand & Power tools is required., • Lockout / Tagout experience is required, • Ability to work overtime as needed is required., • Ability to lift up to 80 lbs. The estimated salary for this position ranges from $82,426.14 to $114,480.75 yearly. Actual compensation will vary based on factors including but not limited to the candidate’s skills, experience, and qualifications. Geographic differentials may also apply depending on the position’s location. There is no application deadline for this role; recruitment will remain open until the position is filled. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. There’s a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

Position Summary \n The Director of Research & Intelligence leads the firm's research, intelligence and premium content services across all US offices. The Director understands the firm's practices, anticipates their information needs, and translates those needs into research, intelligence, monitoring and technology solutions. The Director leads a team of research and intelligence professionals, delivers business and competitive intelligence, and is accountable for the research portfolio, its vendors and its value. Serving on the Innovation leadership team, the Director partners with practice group leaders, Client Development and Legal Technology to bring research expertise to the firm's AI strategy. \n \n \n Key Responsibilities: \n Practice engagement and research strategy \n\n • Builds a deep understanding of each practice group's work, clients and priorities, and anticipates its research and information needs.\n, • Meets regularly with practice group leaders to discuss current work, emerging research needs, gaps in current resources, opportunities for automation or current awareness, and overlap among tools.\n, • Translates practice needs into research, intelligence, monitoring and technology solutions, combining people, content, technology and external resources.\n, • Develops strategic plans and policies for research and intelligence that advance practice, departmental and firm goals.\n\n \n Research and intelligence services \n\n • Leads the delivery of high-quality legal, business, regulatory and public records research to lawyers and business professionals.\n, • Leads business and competitive intelligence services, including client, industry, market, litigation and regulatory, and competitor intelligence, in partnership with Client Development where appropriate.\n, • Develops current awareness and monitoring services, such as alerts, docket and regulatory tracking, and market monitoring, tailored to practice needs.\n, • Maintains expert knowledge of research resources, techniques and best practices, and performs complex research as needed.\n\n \n Premium content and AI research tools \n\n • Owns, or holds substantial responsibility for, evaluating research content and products, including AI research tools, with testing for accuracy and value against existing resources.\n, • Manages licensing, content-use rights and entitlements for premium content.\n, • Reviews license terms before licensed content is connected to any firm AI tool.\n, • Partners with Innovation and IT, which own platform and technical decisions, to deliver appropriate and secure access to premium content.\n, • Establishes access rules by role and practice, supports single sign-on where available, and maintains a responsive process for access requests.\n\n \n Resource optimization and value \n\n • Develops, manages and forecasts the research and information budget, covering all research, data and news subscriptions across the US firm.\n, • Analyzes usage and cost to optimize the research portfolio and demonstrate its value, recommending whether to renew, renegotiate, downsize, retire or expand access to each resource.\n, • Shares cost and usage data with practice group leaders as part of regular engagement, and leads an annual subscription review with each, documenting the outcome.\n, • Attributes practice-specific subscriptions to the relevant practice group budgets in partnership with Finance, while managing firmwide platforms centrally.\n, • Reassigns idle seats, eliminates duplication, and supports client and matter cost recovery where engagement terms allow.\n\n \n Vendor management \n\n • Serves as the firm's primary contact for research and information vendors and negotiates contracts, renewals and pricing.\n, • Maintains a contract calendar of renewal dates, notice periods, price terms and license conditions.\n, • Holds regular business reviews with key vendors on usage, service, pricing and product roadmaps.\n, • Maintains current knowledge of product changes, especially AI features, and briefs Innovation, practice leaders and users on changes that affect workflow, cost or permitted use.\n, • Negotiates terms for AI-enabled products that protect client confidentiality and firm data, address data retention and model training, and define permitted use of licensed content.\n, • Monitors license compliance, including seat limits and authorized users.\n\n \n \n Research resource directory \n\n • Builds and maintains the firm's authoritative directory of research and intelligence resources, showing what each resource is and does, who has access, how to obtain access, available training and any restrictions on use with AI tools.\n, • Keeps the directory current as subscriptions, access or terms change, and uses site analytics to identify gaps.\n\n \n \n Training and adoption \n\n • Designs and delivers training on research platforms, including effective prompting and verification of AI output.\n, • Tracks adoption of research tools and reports results to the Senior Director of Innovation.\n, • Participates in onboarding of new lawyers and staff.\n, • Promotes effective, independent use of research resources by lawyers.\n\n \n Team leadership and development \n\n • Supervises, coaches and develops the research and intelligence team, continuing its move from a traditional library model toward a consultative Research Advisor model.\n, • Builds staff capability in practice consultation, competitive intelligence, monitoring, automation and AI-enabled research.\n, • Sets and reports on departmental metrics, including practice engagement, intelligence products delivered, request volume and turnaround, tool adoption, user satisfaction, spend against budget and the value of renewal decisions.\n, • Works with the Eversheds Sutherland (International) research and knowledge leads to share resources, coordinate global agreements and standardize practices where useful.\n, • Participates in firmwide initiatives that support the firm's strategic goals.\n\n \n Leadership standards of performance \n\n • Interacts with personnel at all levels in a tactful, cooperative and professional manner.\n, • Acts with honesty, integrity, courtesy and respect, and represents the firm well in all interactions.\n, • Maintains strict confidentiality of client and firm information.\n, • Delivers outstanding service to internal and external clients.\n, • Embraces diversity and inclusion in all aspects of the role.\n, • Champions change and the firm's initiatives, and adapts readily when priorities shift.\n, • Is fiscally responsible and communicates concisely and effectively with senior management.\n, • Takes initiative, works effectively under pressure, and continually seeks improvement.\n, • Performs responsibilities in accordance with all firm standards, policies and procedures.\n\n \n \n Knowledge, Skills and Abilities \n Education \n\n • Master's degree in Library and Information Science, Information Management or a related field preferred, with law firm experience.\n\n \n \n Experience \n\n • Ten or more years of experience in law firm research or library services, preferably in a multi-office national or global firm, including at least five years in a management role.\n, • Demonstrated success partnering with practice groups or business leaders to anticipate information needs and design research, intelligence or monitoring solutions.\n, • Experience leading business or competitive intelligence work in a law firm or professional services environment.\n, • Demonstrated management of a research or information budget, including usage and spend analysis, forecasting and resource optimization.\n, • Significant experience negotiating and managing contracts with major research vendors.\n, • Hands-on experience evaluating or deploying AI-enabled research tools such as Lexis+ with Protégé, CoCounsel, Vincent AI, Harvey or similar.\n, • Experience developing staff and leading a team through a change in its service model.\n\n \n Skills \n\n • Deep understanding of the business and practice of law, and the ability to consult with lawyers on their research and information needs.\n, • Expert knowledge of legal, business, news and public records research services, and of competitive intelligence sources and methods.\n, • Working knowledge of content licensing, including terms affecting use of licensed content with AI tools.\n, • Strong analytical skills, including use of usage analytics platforms (such as ResearchMonitor or Onelog) and data visualization tools.\n, • Ability to communicate research value, cost and usage clearly to practice group leaders and firm leadership.\n, • Change management and training skills, with experience presenting to lawyers.\n, • Excellent interpersonal, written and oral communication skills.\n\n \n \n This is a hybrid role and will require 3 days in office per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $175,00 - $250,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities. \n \n \n \n Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO

We’re seeking a Director of AI Delivery to lead a focused portfolio of AI and automation initiatives, turning business challenges into practical solutions that deliver measurable results. \n \n This is a business-facing role for someone who can bridge the gap between operations and technology, identifying opportunities, defining requirements and driving AI projects from discovery through to implementation and adoption. \n \n A key role to the business as you help the company take on AI, being an advisory, vendor manager, enabler and eventually coming up your own achievable AI strategies for the business. \n \n Key Responsibilities \n\n • Work with business teams to identify operational challenges and opportunities for AI and automation.\n, • Lead discovery workshops, process mapping and requirements gathering.\n, • Translate business needs into clear technical specifications for internal teams and external partners.\n, • Manage project roadmaps, timelines, budgets, risks and delivery.\n, • Evaluate AI solutions, vendors and implementation partners.\n, • Deliver generative AI training and support business adoption.\n, • Track ROI, measure outcomes and ensure solutions deliver lasting business value.\n, • Partner with IT, data, security and compliance teams to ensure responsible AI implementation.\n\n \n Required Experience \n\n • 10+ years in solutions consulting, business analysis, technology delivery or business transformation.\n, • Experience translating business requirements into technical solutions.\n, • Strong project and program management skills.\n, • Practical knowledge of generative AI and emerging technologies, including AI agents, RAG and intelligent document processing.\n, • Experience delivering training or enabling non-technical users.\n, • Strong stakeholder management and communication skills.\n, • Experience with ERP platforms and complex systems integrations.\n\n \n Preferred: Experience in distribution, wholesale, manufacturing, retail or private equity-backed environments, with exposure to warehouse management and ecommerce platforms. \n \n We need a commercially minded, hands-on delivery leader who understands business operations, communicates confidently with technical teams and focuses on getting AI solutions into production with measurable results. *This is not a technical role, more someone who understands and can talk the tech but will be very much business facing.

Our client, a leading financial services firm, is seeking a highly organized and detail-oriented Learning & Development Operations Coordinator to support the delivery and continuous improvement of global Learning & Development programs. This individual will be responsible for coordinating training logistics, managing participant communications, maintaining program data, and supporting day-to-day training operations. \n \n Key Responsibilities: \n\n • Session Preparation & Logistics: Coordinate training logistics, including booking conference rooms, preparing materials, ordering catering, and processing vendor contracts.\n, • Participant Communications: Manage training registrations, send session reminders, and create and update calendar invitations.\n, • Data Management & Reporting: Maintain attendance records, compile and analyze participant feedback, update dashboards and trackers, and manage distribution lists and participant rosters.\n, • Contract & Vendor Management: Coordinate with external vendors, track contracts, and ensure timely payment processing.\n, • Website & SharePoint Management: Maintain training resources, update session information, upload materials, and manage the firm's training calendar.\n\n Qualifications & Desired Skills: \n\n • Strong project management and organizational skills with exceptional attention to detail.\n, • Excellent written and verbal communication skills.\n, • Self-motivated, proactive, and eager to learn.\n, • Collaborative and adaptable, with a willingness to receive and apply feedback.\n, • Advanced proficiency in Microsoft Office, particularly Excel and Outlook.\n, • Ability to manage multiple priorities and work effectively in a fast-paced environment.\n

Senior Director - ITSM \n FTE \n Salary: $180-200k + Benefits & Bonus \n Hybrid – New York, NY \n \n Overview: \n We are looking for an experienced Senior Director to lead and transform enterprise-wide IT support and service management functions for a global organisation. This is a senior leadership position focused on delivering scalable, high-quality IT services, driving operational excellence and partnering with technology and business leadership across multiple regions. \n \n What will you be doing: \n\n • Lead the global IT service delivery strategy, including Help Desk, Level 1/2 support, infrastructure monitoring and IT service management\n, • Oversee Incident, Major Incident, Problem, Change and Configuration Management processes\n, • Drive ServiceNow or similar ITSM platform optimisation, automation, workflow development and reporting\n, • Lead global transformation initiatives focused on standardisation, scalability, process improvement and operational excellence\n, • Manage strategic technology vendors, Managed Service Providers, SLAs and performance\n, • Partner with senior business and technology stakeholders to improve user experience, service reliability and business continuity\n, • Ensure service delivery aligns with regulatory, risk and governance requirements within a highly regulated environment\n\n \n Experience: \n\n • 8+ years’ progressive experience in IT service delivery, infrastructure operations or a similar environment, with 2+ years in a senior leadership position\n, • Proven experience leading global IT support/service delivery organisations across multiple regions\n, • Strong enterprise ITSM experience with ServiceNow\n, • Strong vendor management, stakeholder engagement and transformation experience\n\n \n For more information about this position, get in contact today!

\n Founding Research Engineer \n Location: New York City — In Person \n Compensation: $150,000–$250,000 Base Salary + Equity \n Company Overview \n We are an early-stage quantitative investment firm building an AI-powered research system that transforms investment ideas into reliable implementations and actionable evidence—while learning from every experiment. \n Our New York-based team consists of researchers and engineers who are curious about how markets work, quick to test new ideas, and willing to challenge their own assumptions. We are building the next generation of systematic investment technology and are looking for an exceptional engineer to join our founding team. \n The Role \n You will build the quantitative research platform powering our AI-driven investment research system. The system implements and tests investment signals, while you will develop and own the infrastructure it depends on—including the backtesting engine, financial-data pipelines, evaluation tools, and the pathway from research to live trading. \n You will work directly with quantitative researchers and engineers to determine what the platform should do and deliver working systems without waiting for perfect specifications. \n Because the platform runs experiments continuously, the backtesting system must serve as a trusted referee: fast, accurate, reproducible, and extremely difficult to fool. \n As an early member of the team, you will have a meaningful impact on the company’s technology, product strategy, engineering standards, and culture. \n What You’ll Do \n\n • Partner with researchers and engineers to build the platform that transforms investment ideas into testable signals, including signal frameworks, reusable feature and model components, and experiment-tracking systems.\n, • Build and own the backtesting engine and research APIs used by researchers, engineers, and AI agents.\n, • Develop walk-forward simulations, realistic fill and transaction-cost models, portfolio-construction capabilities, and precisely reproducible results.\n, • Build and operate data pipelines for large financial datasets.\n, • Ingest and validate complex vendor feeds while maintaining accurate point-in-time data.\n, • Properly account for corporate actions, delistings, and security identifiers across U.S. equities.\n, • Make datasets easy to discover, understand, and use correctly.\n, • Develop evaluation tools that determine whether an investment idea is statistically and economically valid.\n, • Build signal diagnostics, risk-attribution tools, statistical tests, and automated controls that detect look-ahead bias, data leakage, and errors in AI-generated code.\n, • Deploy research strategies and systems into production and take ownership of monitoring and ongoing performance.\n, • Reconcile live trading results against backtested expectations in an environment where errors can have meaningful financial consequences.\n, • Profile and optimize computationally intensive numerical workloads so the research cycle takes minutes rather than hours.\n\n What We’re Looking For \n\n • At least 5 years of experience building quantitative research or trading systems at a quantitative fund, proprietary trading firm, systematic investment team, or a comparable environment.\n, • Expert-level Python skills and deep familiarity with numerical and data-processing libraries such as NumPy, pandas, Polars, and SciPy.\n, • Strong software-engineering fundamentals, including testing, debugging, profiling, and building maintainable systems that others can extend.\n, • Experience developing pipelines for large financial datasets, preferably involving U.S. equities, vendor feeds, point-in-time fundamentals, corporate actions, and security symbology.\n, • Hands-on experience building or maintaining a backtesting platform.\n, • Strong understanding of the systematic investment lifecycle, including signal generation, risk modeling, portfolio construction, execution, and transaction costs.\n, • A solid foundation in statistics and a practical understanding of machine learning.\n, • Experience partnering directly with quantitative researchers and engineers to build reliable research tools.\n, • The ability to clarify loosely defined requests and transform them into systems that researchers can trust.\n, • A bias toward action and the ability to deliver and iterate in an ambiguous, fast-moving environment.\n, • Low ego, high standards, intellectual curiosity, and a strong sense of ownership.\n\n Compensation and Benefits \n\n • Base salary of $150,000–$250,000\n, • Meaningful equity participation\n, • Company-subsidized medical, dental, and vision insurance\n, • HSA, FSA, dependent-care FSA, and 401(k) plans\n, • Wellness, commuter, and professional-development subsidies\n\n The Opportunity \n This is an opportunity to join a well-funded, early-stage quantitative investment firm whose founding team brings deep experience across machine learning, quantitative finance, investment management, and hedge-fund technology. \n You will help build the core research and trading infrastructure behind an AI-native systematic investment platform—and directly influence how the firm develops from its earliest stage.

Position Summary \n The General Manager, Wholesale Operations reports to the Director of Wholesale Food Distribution and oversees day-to-day operations at GrowNYC Wholesale. The General Manager, Wholesale Operations is responsible for warehouse, food safety, inventory, transportation and logistics, equipment and maintenance, and operational systems across a 20,000 sq-ft food facility, a fleet of 6 trucks and vans, and a team of approximately 13 staff. This role ensures that Wholesale Operations runs safely, efficiently, and reliably in support of GrowNYC’s mission to bolster the financial viability of regional farmers and empower New Yorkers with equitable access to fresh, locally grown food. This position requires a seasoned operator already familiar with Wholesale Food Distribution who possesses strong organizational skills, and the ability to work collaboratively with diverse stakeholders to achieve both mission-driven and financial goals. A core part of the role is staff development across the operations: systems, training, accountability, and consistent follow-through Requirements\n General Manager, Wholesale Operations Responsibilities (Include but are not limited to): \n Wholesale Operations \n\n • Manage day-to-day Wholesale Operations, including receiving, storage, inventory, order fulfillment, and outbound delivery\n, • Oversee warehouse operations performance, including inventory control, food safety, workplace safety, compliance and shipping, setting standards and priorities with the Warehouse Manager \n, • Oversee delivery and logistics performance, including on-time delivery, route optimization, driver safety, truck utilization, and compliance, setting standards and priorities with the Outbound Logistics Manager\n, • Own order cycle configuration in the order management system (order periods, lead times, aggregation and delivery cycles) in coordination with Purchasing and Sales\n, • Coordinate with Purchasing and Sales departments on receiving, inventory availability, fulfillment, and delivery service levels. Resolve fulfillment and delivery issues, and escalate customer or supplier relationship issues to the appropriate dept/function lead or the Director of Wholesale \n, • Serve as the designated backup for operational continuity in Director’s absence: make day-to-day operational decisions, serve as point of contact for Wholesale staff on urgent operational matters, and brief Wholesale Director on all decisions upon return \n, • Support operational execution of new service lines as directed by the Wholesale Director (e.g. new activations, expanded distribution programs, third-party cold storage)\n\n Staff Supervision and Development \n\n • Supervise, coach, and develop operations managers and their teams \n, • Establish management frameworks for the operations team, including weekly and monthly priorities, check-ins, owners and deadlines \n, • Oversee hiring for operations roles in partnership with the hiring manager and HR\n, • Support managers in onboarding new Wholesale ops staff, conducting performance reviews, addressing performance issues and ensuring well-documented practices across the operations team in partnership with HR \n, • Partner with operations managers and Wholesale Director to ensure training programs are in place for all operations roles \n, • Maintain a coverage plan for all operations roles, including who steps in when the Warehouse Manager, Outbound Logistics Manager, or a Lead is out; personally cover for either operations manager during absences; and ensure cross-training so all business critical workflows have adequate coverage and redundancy\n, • Work conjunctively with the Outbound Logistics Manager, Warehouse Manager and HR to issue Corrective Action Notices (CANs) and Performance Improvement Plans (PIPs), as needed.\n\n Equipment, Maintenance and Systems \n\n • Oversee repair, preventative maintenance, sanitation and service vendor relationships for Wholesale equipment, including contracts, warranties, and preventive maintenance schedules, for Wholesale equipment, including refrigeration, dock doors and lifts, material handling equipment, and the forklift charging station, when escalated from routine inspections and maintenance by the Warehouse Manager\n, • Maintain the refrigeration temperature monitoring and alarm system, in coordination with the Warehouse Manager, who oversees the maintenance of temperature records as PCQI and the Facilities Manager, who oversees the BMS\n, • Serve as primary after-hours contact for refrigeration and temperature alarms, and maintain an escalation protocol with the Warehouse Manager and Facilities Manager\n, • Manage waste carting and organics collection service agreements and vendor contracts for Wholesale; ensure biodigester SOPs and staff training are current\n, • Coordinate Wholesale fleet maintenance and fleet availability with the Fleet Administrator and Outbound Logistics Manager \n, • Coordinate with the Facilities Manager on building systems and construction, renovation, repair or maintenance activity affecting Wholesale operations\n, • Coordinate with building tenants and the Facilities Manager on shared spaces (including yard and docks), access, workplace safety, and food safety controls \n, • Serve as system administrator for Wholesale operational systems and shared program accounts, including order management, routing, databases, and Wholesale program aliases; maintain user access, credentials, integrations, and automations with a trained backup for each \n, • In coordination with the Wholesale Director and IT, evaluate and implement operational technology, prioritizing process documentation, integration and automation \n\n Performance, Compliance and Continuous Improvement \n\n • Maintain the “Hub Office Policies and Procedures” manual, in partnership with the Director of Wholesale, including evacuation and closure procedures, distribution, staff training and annual review; make operational closure and delay decisions in coordination with the Director of Wholesale \n, • Track and report operational KPIs (e.g. on-time delivery, order accuracy, storage utilization, truck utilization, safety incidents)\n, • Drive continuous improvement across Wholesale operations, setting standards for and approving operational SOPs developed by managers and operational leads\n, • Maintain operational reports and dashboards, with documented processes and a trained backup for each\n, • Manage the Wholesale operations budget and drive cost efficiency across labor (including overtime), fleet, equipment, supplies and services; provide input on the annual operations budget and operational cost reporting, and review and approve operations vendor invoices within delegated authority \n, • Collaborate with Wholesale Director, Facilities Manager, Safety and Risk Management Senior Advisor, and Fleet Administrator to ensure compliance with OSHA, USDA, DOT and any other relevant agency rules and regulations related to Wholesale operations\n, • Ensure a comprehensive warehouse safety program is in place and enforced, compliant with OSHA, covering safety techniques, PPE, equipment certification, hazard communication, emergency response, equipment and workplace safety inspections and recordkeeping including safety data sheets and incident reports\n, • Review all accidents and incidents and implement proper corrective actions and report to the Director of Wholesale and Senior Advisor, Safety and Risk Management\n, • Perform regular spot checks to ensure adherence to food safety protocols (HACCP, temperature logs), hygiene standards, and workspace safety practices with the Warehouse Manager serving as the facility’s PCQI.\n, • Partner with Facilities Manager and Safety and Risk Management Senior Advisor on fire and life safety testing and inspections in Wholesale areas; ensure egress and sprinkler clearances are maintained, deficiencies are corrected and staff trained on safety and emergency procedures\n, • Develop and implement shrink policy, tracking, analyzing, and reporting on shrink / spoilage rates to reduce food waste \n\n Required Qualifications \n\n • Five plus (5+) years of wholesale food distribution, warehousing or logistics experience\n, • Five plus (5+) years of experience in staff management, PIPs, professional development and performance reviews \n, • Demonstrated experience with managing operations budgets and controlling costs\n, • Demonstrable steady leadership and team management skills.\n, • Excellent communication skills and proven ability to communicate with people from diverse backgrounds and knowledge levels\n, • Ability to manage concurrent projects in a fast-paced team environment\n, • Strong interpersonal skills and willing to work with people from diverse backgrounds \n, • Professional proficiency with Microsoft Office products, Google Workspace products, and other ERP, routing, communications, workflow management, and project management applications\n\n Ideal Qualifications \n\n • Ability to speak a second language, ideally Spanish \n, • Knowledge of regional food systems, social enterprises, and food business \n, • Experience in a union environment\n, • Valid NYS Driver’s License with clean driving record is a plus but not required \n, • Experience in the nonprofit sector\n\n Schedule \n This full-time position has a work schedule of Monday-Friday 9am to 5pm, 35-40 hours per week and requires occasional flexible hours including early mornings, evenings, and weekends. \n \n Compensation \n The position is exempt, full-time and salaried. It pays $100,000 - $110,000 per year and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). This position is not union eligible/a part of the bargaining unit. \n \n Location \n This is an on-site position based at GrowNYC’s warehouse in Hunt’s Point Bronx. The role may require occasional meetings at our downtown Manhattan office and off-site visits to customer and partner sites.

Seeking a talented, dynamic, business minded hospitality professional for a Director of Spa/Wellness and Fitness role. \n \n This leadership role is responsible for the opening and day-to-day operation of a comprehensive spa, wellness and fitness experience. Reporting to the Senior Head of Operations, this hands-on leader brings together thermal bathing, fitness, and welcoming social spaces through thoughtful service, strong team leadership, and disciplined operations. The role ensures a seamless member and guest experience from arrival to departure, balancing an engaging social atmosphere with the discretion, care, and attention to detail expected of luxury hospitality. \n \n The ideal candidate is a proactive, business-minded hospitality leader with experience in spa, wellness, fitness, or private-club operations. They are equally comfortable coaching teams on the floor, resolving guest concerns, reviewing business performance, and building practical operating procedures. An opening mindset, calm judgment, and the ability to create warm, personalized experiences are essentials \n \n Requirements: \n • This is a hands-on, on-site leadership role spanning pre-opening preparation, daily service, team development, and operational and financial performance. \n • Lead pre-opening operational preparation, including staffing plans, recruitment, training, service procedures, opening checklists, and trial services in partnership with the Head of Operations. \n • Coordinate with Facilities and project teams on equipment readiness, operational walkthroughs, and the resolution of outstanding issues before opening. \n • Oversee daily operations across the spa, bathhouse, fitness areas, reception, and shared guest spaces, ensuring consistent standards throughout. \n • Lead and develop departmental leaders, supervisors, practitioners, trainers, and guest-services teams, building clear ownership and effective communication. \n • Create a welcoming, refined guest journey through attentive arrival, clear guidance on amenities and services, personalized care, and thoughtful departure follow-up. \n • Maintain a visible floor presence, anticipate member and guest needs, and resolve service concerns promptly with empathy, discretion, and sound judgment. \n • Balance a lively, social wellness environment with appropriate privacy, comfort, and respectful use of shared spaces. \n • Create and maintain written SOPs, treatment-service protocols with qualified specialists, training materials, opening and closing routines, and service-recovery procedures. \n • Manage staffing schedules, coverage, and labor deployment in line with demand, approved budgets, and service expectations. \n • Oversee bookings, fitness programming, and amenity capacity to support smooth guest flow and appropriate staffing. \n • Review revenue, labor, expenses, inventory, and operational reports; monitor performance against budget and provide clear updates to the Head of Operations. \n • Support responsible revenue growth through strong service, retention, appropriate treatment and retail recommendations, and collaboration with Membership and Marketing. \n • Oversee inventory counts, linen and amenity availability, purchasing needs, and vendor relationships within approved budgets and purchasing procedures. \n • Partner with Housekeeping and Facilities to maintain exceptional cleanliness, presentation, equipment condition, and readiness of all guests and back-of-house areas. \n • Work with Facilities, qualified operators, and People & Culture to maintain applicable health, sanitation, water-quality, licensing, safety, and workplace requirements; escalate concerns promptly. \n • Ensure emergency procedures, incident reporting, staff safety training, and guest privacy practices are understood and followed. \n • Coach and evaluate team performance, support onboarding and ongoing development, and foster a respectful, inclusive, service-focused workplace. \n • Use member and guest feedback, utilization trends, and team observations to improve daily operations and the overall experience. \n \n Position Qualifications include • 5+ years of progressive management experience in spa, wellness, fitness, luxury hospitality, or private-club operations, including leadership of managers or multi-department teams. \n • Direct experience managing spa, bathhouse, thermal bathing, or integrated wellness operations strongly preferred; familiarity with fitness operations is important. \n • Pre-opening or launch experience preferred, with the ability to build practical systems, train teams, and adapt as operations evolve. \n • Proven ability to deliver high-touch service, handle guest escalations, and develop confident, accountable teams. \n • Working knowledge of budgeting, labor management, scheduling, inventory controls, and operational reporting. \n • Comfort using booking, membership, CRM, POS, and reporting platforms, along with Microsoft Office or similar tools. \n • Understanding of sanitation, thermal-area safety, treatment-service standards, and applicable operational requirements; ability to partner effectively with licensed and qualified specialists. \n • CPR/AED certification or willingness to obtain; any role-specific safety training will be coordinated with leadership. \n \n Additional Skills • Warm, professional communication and a calm, guest-first approach in a fast-moving environment. • Strong organization, practical problem-solving, attention to detail, and reliable follow-through. • Ability to balance service quality, team engagement, operational efficiency, and commercial performance. • Ability to maintain an active floor presence, including standing and walking for extended periods, with or without reasonable accommodation. • Availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as business needs require. •

Job Details\n Reports to: Director of Operations \n \n FLSA Classification: Exempt \n \n About M&G \n M&G is a boutique catering company based in the East Village. We create vibrant, produce-driven, beautifully simple food with a focus on innovative and sustainable presentation. We are leaders in our field and work with some of NYC’s top brands, media agencies and producers. \n \n As M&G enters its next stage of growth, we are looking for an experienced Operations Manager to join our management team and help drive the business forward. \n \n Job Summary \n We are looking for an individual who shares M&G’s creative vision, work ethic and passion for food and hospitality. As Catering Operations Manager, you will be responsible for overseeing the daily operations of the business and ensuring we consistently deliver an exceptional product and service to our clientele. \n You will lead an operations and delivery team of 10+, with a major focus on delivery strategy, driver management, logistics and the successful execution of daily catering jobs. Strong forward planning is essential—you will oversee pack sheets, delivery schedules, staffing, vehicles and job requirements, ensuring each event is thoroughly planned, and the team is set up for success well before it leaves our kitchen. \n \n People are at the forefront of everything we do, so you will also be responsible for building, developing and nurturing a high-performing team and strong company culture. This role offers significant potential for professional growth as M&G expands, and we are looking for a hands-on leader who can grow with the company. \n \n Core Responsibilities \n \n Operations & Logistics \n · Own the day-to-day operations of the business, ensuring catering jobs are properly planned, packed, dispatched and delivered successfully. \n · Lead and manage an operations and delivery team of 10+, including the daily deployment of staff and drivers based on business needs. \n · Proactively review upcoming jobs and pack sheets to identify operational requirements including staffing, vehicles, delivery windows, equipment, rentals, beverages and special client requirements. \n · Develop and manage daily delivery schedules, driver routes and vehicle allocation, adjusting throughout the day as required. \n · Oversee the expediting and packing of catering orders, ensuring pack sheets are accurate and completed prior to dispatch. \n · Oversee logistics and packing for full-service events, including food, beverages, styling items, kitchen equipment, rentals and other event requirements. \n · Ensure all products leave the kitchen on time, are transported correctly and arrive in perfect condition according to M&G standards. \n · Ensure drivers execute deliveries and client setups professionally, accurately and according to company standards. \n · Act as a central point of communication between the kitchen, operations team, and management to ensure changes and potential issues are communicated quickly and effectively. \n · Proactively troubleshoot delivery, staffing and logistical challenges and make on-the-spot decisions to protect service standards and client satisfaction. \n · Communicate directly with clients regarding delivery timing, changes or issues when required. \n · Order and manage alcoholic and non-alcoholic beverages, disposables, catering hardware and rental equipment required for daily operations and events. \n · Oversee M&G’s beverage program, including inventory, ordering and ongoing menu development. \n · Continually review operational and delivery systems to identify opportunities to improve efficiency, accuracy and service. \n \n Team Leadership & Management \n · Build, lead and develop a strong operations and delivery team. \n · Manage weekly operations and driver schedules based on forecasted business needs. \n · Manage recruitment and hiring for the Operations department as required. \n · Oversee onboarding and training of new team members and ensure appropriate training systems and standards are maintained. \n · Provide ongoing coaching, training and professional development to operations and delivery staff. \n · Set clear expectations and lead by example, creating a team environment that is energetic and positive while maintaining high standards of professionalism, accountability and efficiency. \n · Continually assess team performance, identify strengths and areas for development, and conduct regular performance reviews. \n · Manage employee issues, disputes, injuries and conflict resolution within the department, maintaining appropriate company documentation and incident reports. \n · Hold the team accountable for M&G standards while creating a culture in which employees feel supported and motivated to perform at a high level. \n \n Facility, Fleet & Compliance \n · Oversee M&G’s vehicle fleet, including preventative maintenance, repairs, inspections, cleaning and general upkeep. \n · Manage rental vehicle bookings and ensure appropriate vehicles are available based on upcoming delivery and event requirements. \n · Oversee delivery technology and systems used by the driver and operations teams. \n · Oversee opening and closing procedures for the facility. \n · Conduct regular walkthroughs of the facility and proactively identify maintenance, cleanliness, safety or operational issues. \n · Coordinate repairs and preventative maintenance with outside vendors, ensuring issues are resolved quickly and with minimal disruption to operations. \n · Help maintain a safe, clean and organized working environment throughout the facility. \n · Work with Ownership and management to ensure operational procedures comply with applicable health, safety and Department of Health requirements. \n \n Financial & Cost Management \n · Manage and track key departmental operating costs, including operations labor, vehicles, beverages, disposables, catering equipment and production-related purchasing. \n · Maintain accurate weekly cost tracking and report results to Ownership during weekly COGS meetings. \n · Monitor operational spending and proactively identify opportunities to reduce costs and improve efficiency without compromising product quality or service. \n · Ensure vendor invoices, receipts and departmental expenses are submitted accurately and on time. \n · Maintain accountability for purchasing decisions within the Operations department and ensure spending is appropriate and cost-effective. \n · Collaborate with Ownership to understand operational profitability and make data-driven recommendations around staffing, purchasing, logistics and other controllable costs. \n \n Schedule \n This is a full-time position. The typical schedule is approximately 8:00am–6:00pm, Monday through Friday. \n \n Hours may vary depending on business needs and seasonality, and occasional early mornings, evenings and weekend work will be required. \n \n Qualifications & Experience \n · 4+ years of operational leadership experience within a fast-paced catering, hospitality, events or food-service environment. \n · Proven experience leading and developing operational, delivery or production teams of 10+ employees. \n · Strong experience managing complex delivery logistics, including route planning, driver scheduling, vehicle allocation and multiple simultaneous delivery windows. \n · Exceptional forward-planning and organizational skills, with the ability to anticipate operational requirements and potential issues before they arise. \n · Highly organized and detail-oriented, with excellent time-management skills and the ability to manage multiple jobs, teams and priorities simultaneously. \n · Calm and decisive under pressure, with the confidence to make sound operational decisions independently. \n · Strong leadership and communication skills with the ability to set clear expectations, delegate effectively and hold teams accountable. \n · Strong knowledge of food, catering operations and the standards required to deliver a premium product. \n · Comfortable working autonomously while communicating effectively with Ownership and other department leaders. \n · Experience with inventory management, supply-chain logistics and operational cost management is a plus. \n · Proficient with Google Workspace, Microsoft Word and Excel. \n · Hands-on mentality and willingness to step in wherever needed during busy periods. \n \n Education \n · Bachelor’s degree preferred, but relevant industry and management experience will be strongly considered. \n \n Physical & Work Requirements \n · Comfortable working in a fast-paced, constantly changing environment and tackling challenges as they arise. \n · Ability to be on your feet for extended periods. \n · Ability to move throughout all areas of the facility, including kitchen, food and beverage storage areas. \n · Ability to lift at least 50 pounds. \n · Current and valid New York State driver’s license required. \n · Must be comfortable driving and operating catering vans and box trucks. \n \n Compensation: \n Salary - $80,000 - $90,000 \n \n Benefits - Healthcare package, PTO, sick pay, paid public holidays, company provided laptop, bonus. \n \n Language \n · Fluency in English required.

Job Title: LoanIQ Application Support Engineer \n Location: Jersey City NJ \n \n Job description \n Job Summary \n We are looking for an experienced LoanIQ Production Support Lead to lead endtoend production support incident management and operational stability for the LoanIQ platform and its integrated ecosystem The ideal candidate should have strong handson LoanIQ support experience excellent troubleshooting capabilities and solid technical exposure across NET Oracle SQL Server J2EE UNIX Informatica MQ Mule and OpenShift \n The role requires strong experience in highseverity incident management root cause analysis monitoring release support and continuous service improvement \n Key Responsibilities \n\n • Lead endtoend LoanIQ production support and maintain overall platform stability\n, • Manage highseverity incidents service restoration escalations and problem followups\n, • Troubleshoot LoanIQ batch processing job failures feeds files and integration issues\n, • Investigate upstream and downstream applicationinterface failures\n, • Proactively monitor production health and identify potential operational risks\n, • Analyze business impact and recommend appropriate risk mitigation and preventive actions\n, • Use Splunk and Dynatrace for monitoring troubleshooting log analysis and performance investigation\n, • Support LoanIQ releases upgrades implementations infrastructure changes and production deployments\n, • Troubleshoot application and platform issues across NET Oracle SQL Server J2EE UNIX Informatica MQ Mule and OpenShift\n, • Perform root cause analysis RCA for recurring and critical production issues\n, • Maintain support runbooks operational procedures knownerror documentation defects and workarounds\n, • Provide timely incident status and escalation communication to business and technology stakeholders\n, • Partner with business CIO infrastructure vendor engineering and platform teams\n, • Participate in oncall support for critical incidents weekend deployments infrastructure changes disaster recovery exercises and industry testing\n, • Drive continuous improvement automation operational resilience and service stability\n\n Required Skills \n\n • Proven years of experience in application development andor production support\n, • Strong handson experience supporting the LoanIQ platform in production\n, • Strong experience in L2L3 Production Support and Incident Management\n, • Experience handling P1P2 or highseverity production incidents and service restoration\n, • Strong troubleshooting experience involving batch jobs feeds files interfaces and integrations\n, • Technical knowledge of NET Oracle SQL Server J2EE UNIX Informatica MQ Mule and OpenShift\n, • Strong understanding of application monitoring log analysis and production health monitoring\n, • Experience with root cause analysis problem management and operational risk management\n, • Experience supporting production releases deployments upgrades and environment changes\n, • Strong stakeholder management communication and documentation skills\n, • Ability to participate in an oncall and afterhours production support rotation\n\n Desired Skills \n\n • Strong experience with Splunk and Dynatrace\n, • Knowledge of ITSM ITIL processes including Incident Problem and Change Management\n, • Experience supporting complex financial or banking applications\n, • Exposure to disaster recovery and business continuity exercises\n, • Experience working with infrastructure middleware database product and vendor teams\n\n Primary Skills \n LoanIQ Production Application Support Incident Problem Management UNIX Oracle SQL Server NET J2EE Informatica MQ Mule OpenShift Splunk Dynatrace RCA BatchJob Support \n Skills \n Mandatory Skills : Dynatrace, MySQL, Oracle Linux Administration, Splunk \n Good to Have Skills : Critical Incident Response, Major incident management \n \n We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. \n \n https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

Director, Ad Operations — Independent Creative Agency (Brooklyn, NY) \n Our client is an independent, full-service creative agency built to create the unexpected — with creative, entertainment, media and production operating as one lean, cross-functional company rather than a holding-company patchwork. Compact teams in strategy, creative, media, account management and production work as a single unit, which lets the agency produce and optimize content at the pace modern algorithms demand. \n The agency is intentionally entrepreneurial and highly collaborative. You'll flourish there if you're proactive, hands-on, energized by fast deadlines, and ready to pitch in beyond your core remit. \n \n The Role \n At our client, Ad Operations drives insights and partner accountability. They're looking for a digital ad ops leader with expertise in ad servers, dynamic creative platforms, tag management and data strategy. Embedded in the media team, you'll work daily with planning, buying, analytics, client leads and the LA creative teams, based in the Brooklyn office at least two days a week. \n \n Core Ad Operations \n\n • Own the day-to-day mechanics of taking campaigns live — trafficking, ad serving, QA, pacing and reconciliation.\n, • Direct accountability for all media campaigns across setup, activation, daily management, performance and optimization.\n, • Manage trafficking and campaign setup across programmatic, social, search, CTV, retail media and direct buys.\n, • Ad server management: placements, creative assignments, rotation and flighting.\n, • Creative and tag QA before launch, plus troubleshooting when something breaks.\n, • Monitor pacing and delivery, with fast fixes when campaigns under- or over-deliver.\n, • Resolve discrepancies between ad servers, platforms and publishers.\n, • Partner with finance on billing and budget reconciliation.\n, • Own the platforms and ad tech partners (DSPs, ad servers, verification, tag management) — be the person they know to call.\n, • Set standard operating procedures: naming conventions, taxonomy, QA, launch checklists and documentation for consistency and reliable downstream reporting.\n, • Lead vendor and platform transitions so nothing falls through the cracks, in delivery or in data.\n\n \n Keeping the Data Clean \n\n • Own tracking setup and overall data quality across platforms, establishing consistent standards and taxonomies for cross-channel reporting.\n, • Oversee implementation and QA of tracking pixels, conversion events, UTM parameters and third-party measurement tags, ensuring accurate capture and attribution.\n, • Manage setup and QA of MikMak and other commerce measurement links, including product destinations, tracking parameters and integrations.\n, • Align with planning and analytics before launch on measurement objectives and reporting requirements.\n, • Validate tracking and measurement functionality pre-launch and troubleshoot throughout, working with activation partners, analytics and tech vendors.\n, • Support analytics on tests and lift studies by handling the operational setup.\n\n \n Making Things Simpler \n You'll continually improve ad ops by streamlining workflows, templates and automation across campaign setup, data flows and reporting — easing the media team's workload and giving clients clarity. Working with planning, buying, analytics and account leads, you'll resolve bottlenecks and present process improvements to clients. \n \n Experience Required \n\n • 8+ years in ad operations, media activation or digital media.\n, • Hands-on with major DSPs, ad servers, search/social platforms and verification tools.\n, • Strong knowledge of tracking, attribution and data integrity for reliable reporting.\n, • Able to link operational detail to business outcomes and communicate clearly with stakeholders.\n, • Proven track record streamlining processes and establishing multi-brand standards.\n, • Collaborative mindset and strong communication skills.\n, • Calm, organized and accountable under tight deadlines.\n\n \n Bonus Points \n\n • CPG or food and beverage experience, especially with retail media networks.\n, • Exposure to measurement work such as lift studies, clean rooms or media mix modeling.\n, • Experience leading a platform or vendor migration.\n, • Comfortable getting into the data yourself with SQL or BI tools.\n\n

B. Braun Medical, Inc.\n \n \n Company: B. BRAUN MEDICAL (US) INC\n Job Posting Location: Brooklyn, New York, United States, Hartford, Connecticut, United States, Long Island, New York, United States, Manhattan, New York, United States\n Functional Area: Sales\n Working Model: Remote\n Days of Work: Friday, Thursday, Wednesday, Tuesday, Monday\n Shift: 5X8\n Relocation Available: No\n Requisition ID: 14720\n \n \n B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®. \n Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.bbraunusa.com \n \n \n Position Summary: The ideal candidate will be based in or near Manhattan, Brooklyn, Long Island, NY, or Hartford, CT. \n \n\n The Clinical Success Director serves as a strategic clinical leader and partner to the Director of Health Care Systems, driving customer value through strong executive relationships, clinical expertise, and data-driven strategy. This role ensures long-term customer success by aligning clinical initiatives with business objectives and advancing innovative solutions across health systems.\n\n \n Responsibilities: Essential Duties \n\n • Strategically partners with the Director of Health Care Systems to build strong customer clinical relationships, demonstrate and create value with customer executive stakeholders and ensures long term success.\n, • Participates with internal multidisciplinary teams to improve the operational effectiveness of our Clinical Services Team.\n, • Leads and participates in the creation of new clinical value materials to help improve the performance of our team and customer satisfaction.\n, • Develops and fosters positive working relationships with key customers in an effort to support networking, presentations, publications and sharing of B. Braun success stories.\n, • Continuously innovates on customer support based on internal and external feedback.\n, • Develops clinical strategic plans, analyzes data and trends to set, modify and execute on strategies\n, • Gains input and trend information from major clinical groups through direct contact with such groups, organizations and other vendors.\n, • Remains current with market trend information and competitive landscape.\n, • Leads annual strategic corporate account clinical reviews to discuss, SWOT and business plan 1 year and 3 years out.\n, • Demonstrates fiscal responsibility with allocated budgets and resources.\n, • Gains input and trend information from major clinical groups through direct contact with such groups, organizations and other vendors. .\n, • Maintain key relationships with internal B. Braun departments (i.e., Sales, Marketing, Technical Services, Customer Service, etc.)\n\n The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time. \n \n Limit of Authorization/Authority: \n Please refer to the Corporate Guidelines or BBMUS Guidelines or job specific authorities where applicable. This list is however not exhaustive and may be amended by the Management from time to time. \n \n Expertise: Qualifications -Education/Experience/Training/Etc \n \n Required: \n\n • \n \n Bachelor’s degree.\n \n, • \n \n Active Registered Nurse (RN) license.\n \n, • \n \n 12+ years of clinical or healthcare industry experience.\n \n, • 6+ years of people management experience.\n, • \n \n Advanced knowledge of clinical practices and healthcare systems.\n \n, • Proven ability to present at an executive level, including publications, podium presentations, or similar.\n, • \n \n Proven ability to influence decision-making and solve complex problems.\n \n, • \n \n Strong analytical, communication, and relationship-building skills.\n \n, • \n \n Willingness to travel frequently.\n \n, • \n \n Valid driver’s license and passport.\n \n, • \n \n Flexibility to work non-standard hours as business needs require.\n \n\n Preferred: \n\n • Master's degree preferred.\n, • Relevant clinical or industry certifications.\n\n \n Additional Information: \n\n • Works independently with general direction and uses sound judgment to achieve goals.\n, • May mentor or provide guidance to peers and support team development.\n, • Regular collaboration with internal teams and external customers, vendors, and professional organizations is expected.\n, • Additional duties may be assigned as needed.\n, • Responsible for maintaining a safe and compliant work environment.\n, • Regular and predictable attendance\n\n \n Physical Demands: \n While performing the duties of this job, the employee is expected to: \n\n • Light work - Exerting up to 20 lbs of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.\n\n Lifting, Carrying, Pushing, Pulling and Reaching: \n\n • Occasionally:Reaching upward and downward, Push/pull, Stand\n, • Frequently:Sit\n, • Constantly:N/A\n\n Activities: \n\n • Occasionally:Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, Walking\n, • Frequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick\n, • Constantly:N/A\n\n Environmental Conditions: \n\n • Occasionally:N/A\n, • Frequently:N/A\n, • Constantly:N/A\n\n Work Environment: \n \n The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\n • Noise Intensity:Moderate\n, • Occasionally:Other\n, • Frequently:N/A\n, • Constantly:Office environment\n\n \n Salary Range: $170,000-$185,000 \n \n \n The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. \n It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, “Healthcare Customers”). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers’ clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers’ required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers’ requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law. \n B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com. \n Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. \n We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here. \n \n \nAll qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.\n \n \n Compensation details: 170000-185000 Yearly Salary \n \n \n \n \n PI4e19809351c6-25405-42004589

Job DescriptionAbout Panavision: The Panavision group supports filmmakers working on movies, television series, commercials, and beyond. Our family of brands provide filmmaking equipment rentals for lenses, cinema cameras, grip, and lighting, stage facilities for filming, and much more. Job Scope: Entry level Camera Service Technician. Service equipment to the required standards of safety, functionality, and presentation to meet rental schedules. Follow departmental procedures in an effective, efficient, and productive manner with the minimum amount of direct supervision. This position falls under Local 210. Key Responsibilities: • Perform Service checks of Minor and Wireless Camera Accessories (with an emphasis on Wireless Equipment), • Wireless Camera Accessories Include:, • Wireless Lens Motor Kits such as Preston FIZ and Arri WCU4/Hi-5, • Focus Assists such as the Preston Light Ranger and Cinematography Electronics’ Cinetape, • Wireless Video Kits such as Teradek Bolt 4K and 6, • Minor Camera Accessories include:, • Power Converters, • Time Code Boxes, • Video Converters, • Digital & Analog Zoom Controls, • Respective Cables, • Examine, clean, test and perform basic adjustments of equipment within a specified time. Adjust equipment to client specifications if necessary., • Identify problems with equipment and determine appropriate action: minor repair in-house, refer to Electronics Technician for repair, or send out to vendor for repair or refurbishing., • Maintain detailed documentation of serviced equipment for accurate inventory counts and damage/repair processes., • Assist in the daily transfer of equipment from Logistics to Service, and Service to Inventory., • Use proprietary systems and information to prioritize which equipment needs to be serviced to meet rental schedules., • Notify management of inventory shortages so that complete kits can always be available., • Maintain a working inventory of hardware and replacement parts., • Assist Clients and Staff with technical questions and issues., • Learn and adapt with new technological trends and equipment, • Other tasks and assignments as required. Skills/Experience Required: • Ability to maintain high performance standards and output under strict time constraints, • Ability to operate in a fast-paced environment, • Strong organizational skills and attention to detail, • Proper use of hand tools, • Basic understanding of camera theory, • Basic knowledge of electronics, basic knowledge of mechanical repair procedures, and working knowledge of blueprints, parts lists, and schematics., • Strong interpersonal and communication skills, • Strong computer skills, • Knowledge of common camera rental practices, • General working knowledge of Panavision’s equipment and inventory, • Clear understanding of set call procedures and etiquette, • Ability to remain flexible toward change, • Health & Safety Requirements:, • Safe handling of solvents and other chemicals., • Safe handling of sharp and other potentially dangerous equipment., • Safe manual lifting techniques. Able to lift up to 50lbs. on a consistent basis., • Knowledge of current electrical safety standards., • Enforcement and use of Personal Protective Equipment (PPE) if required. Work Environment and Physical Demands: This job operates in a warehouse environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and reach with hands and arms. The employee may also be required to lift product or equipment weighing up to 50 lbs. Position Type/Expected Hours of Work: Prompt and regular attendance is required, employees are expected to begin work at the start of their scheduled shift and to complete their assigned work shift according to the responsibilities of their position. This position works standard business hours, but may require long hours and some weekend work. Travel: Some out-of-state/country and overnight travel may be expected. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: $18.50 per hour It is the policy of Panavision to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable State and Federal law. Powered by JazzHR ywN6UdOSaH

Job Description Job Title: Senior Service Now Leader Job Id: 26-04451 Location: Newark, NJ (Hybrid 3 days onsite) Duration: 06 Months Contract Description: Driving operational excellence through ServiceNowstrategy, IT asset optimization, and enterprise discovery aligning technology, processes, and teams for measurable business outcomes. We are seeking an experienced ServiceNow expert to lead the design, development, and operational ownership of our ServiceNow platform. This role is ideal for ahighly skilled technical professional who excels at solving complex challenges, driving automation, and ensuring the platform aligns with business objectives ,ITIL processes, and organizational best practices. The successful candidate will partner closely with IT and business stakeholders to deliver efficient, secure, and scalable digital workflows. Key Responsibilities Platform Architecture &Administration • Own configuration, maintenance, and optimization of ServiceNow core modules: Incident, Problem, Change, Request/Service Catalog, Knowledge, CMDB, Discovery, and Asset Management., • Manage update sets, source control, environment strategy, and release deployments across Dev/Test/Prod., • Oversee platform governance, enforce standards, and lead platform roadmap discussions. Custom Development &Automation • Design and implement advanced workflows, custom applications, client/server scripts, and Flow Designer automations., • Develop high quality, scalable scripts using JavaScript and Glide APIs., • Extend platform capabilities through IntegrationHub and scripted REST/SOAP APIs. Integrations & DataExchange • Architect, build, and maintain secure integrations with enterprise systems (REST/SOAP, OAuth, MID Server)., • Support integrations with device management, identity, and infrastructure systems (e.g., Intune, Workspace ONE, vendor ticketing connectors). CMDB, Discovery & AssetManagement • Lead CMDB data modeling, reconciliation, normalization, and CI lifecycle improvements., • Maintain and tune Discovery schedules, probes, patterns, and classification logic., • Support SAM/HAM processes, job runs, and data quality initiatives. Platform Security &Compliance • Implement and maintain RBAC, access controls, audit logging, and platform security standards., • Ensure compliance with organizational and regulatory requirements. Upgrades, Reliability &Observability • Plan and execute upgrades, patches, and hotfixes with minimal business disruption., • Maintain Performance Analytics indicators, collections, and dashboards., • Monitor platform health and proactively resolve performance issues. Documentation, Enablement& Leadership • Produce technical design documents, runbooks, and admin/user guides., • Mentor junior team members and provide SME level guidance to project and operations teams., • Conduct training sessions for engineers, Service Desk, and business stakeholders. Required Qualifications • 7 years of hands on ServiceNow development and administration experience., • Expert knowledge of ITIL based ITSMprocesses., • Advanced proficiency in JavaScript, GlideAPI, Flow Designer, IntegrationHub, and ServiceNow Studio., • Strong background integrating ServiceNow withenterprise systems via REST/SOAP APIs., • Proven experience leading platform levelinitiatives and technical decision making., • Excellent analytical, debugging, and problem solvingskills. Preferred Qualifications • ServiceNow CSA plus one or more CIScertifications (ITSM, ITOM, HRSD, SAM/HAM, or Discovery). Experience with: • Service Operations Workspace, • CMDB/Discovery/Service Mapping, • Performance Analytics, • SAM/HAM job configuration and optimization, • Intune or Workspace ONE integrations, • Familiarity with Agile/Scrum methodologiesand CI/CD for ServiceNow., • Experience in complex, distributed, or public sectorenvironments. Soft Skills • Exceptional communication andpresentation skills., • Ability to partner effectivelywith business leaders, engineers, and vendors., • Strong organization andprioritization skills; capable of managing multiple initiatives simultaneously. Skill Table: Skill Required / Desired Amount of Experience 7 years of hands on ServiceNow development and administration experience. Required 7 Years Expert knowledge of ITIL based ITSM processes. Required 7 Years Advanced proficiency in JavaScript, Glide API, Flow Designer, IntegrationHub, and ServiceNow Studio. Required 7 Years Strong background integrating ServiceNow with enterprise systems via REST/SOAP APIs. Required 7 Years Proven experience leading platform level initiatives and technical decision making. Required 7 Years Excellent analytical, debugging, and problem solving skills. Required 7 Years Compensation: The hourly rate for this position is between $100.00-$109.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations. Contact: Jaya Balaji: jayabalaji.s@sunrisesys.com | (732) 515-5373 | URL: www.sunrisesys.com

Job Description Driving operational excellence through Service Nows trategy, IT asset optimization, and enterprise discovery - aligning technology, processes, and teams for measurable business outcomes. Senior Service Now Leader Location: Newark, NJ (Hybrid 3 days onsite) Contract:6 months We are seeking an experienced ServiceNow expert to lead the design, development, and operational ownership of our ServiceNow platform. This role is ideal for highly skilled technical professional who excels at solving complex challenges, driving automation, and ensuring the platform aligns with business objectives, ITIL processes, and organizational best practices. The successful candidate will partner closely with IT and business stakeholders to deliver efficient, secure, and scalable digital workflows. Key Responsibilities Platform Architecture &Administration Own configuration, maintenance, and optimization of ServiceNow core modules: Incident, Problem, Change, Request/Service CatLog, Knowledge, CMDB, Discovery, and Asset Management. Manage update sets, source control, environment strategy, and release deployments across Dev/Test/Prod. Oversee platform governance, enforce standards, and lead platform roadmap discussions. Custom Development &Automation Design and implement advanced workflows, custom applications, client/server scripts, and Flow Designer automations. Develop high quality, scalable scripts using JavaScript and Glide APIs. Extend platform capabilities through Integration Hub and scripted REST/SOAP APIs. Integrations & Data Exchange Architect, build, and maintain secure integrations with enterprise systems (REST/SOAP, OAuth, MID Server). Support integrations with device management, identity, and infrastructure systems (e.g., Intune, Workspace ONE, vendor ticketing connectors). CMDB, Discovery & Asset Management Lead CMDB data modeling, reconciliation, normalization, and CI lifecycle improvements. Maintain and tune Discovery schedules, probes, patterns, and classification logic. Support SAM/HAM processes, job runs, and data quality initiatives. Platform Security &Compliance Implement and maintain RBAC, access controls, audit logging, and platform security standards. Ensure compliance with organizational and regulatory requirements. Upgrades, Reliability & Observability Plan and execute upgrades, patches, and hotfixes with minimal business disruption. Maintain Performance Analytics indicators, collections, and dashboards. Monitor platform health and proactively resolve performance issues. Documentation, Enablement& Leadership Produce technical design documents, runbooks, and admin/user guides. Mentor junior team members and provide SME level guidance to project and operations teams. Conduct training sessions for engineers, Service Desk, and business stakeholders. Required Qualifications 7+ years of hands on ServiceNow development and administration experience. Expert knowledge of ITIL based IT SM processes. Advanced proficiency in JavaScript, Glide API, Flow Designer, Integration Hub, and ServiceNow Studio. Strong background integrating ServiceNow with enterprise systems via REST/SOAP APIs. Proven experience leading platform level initiatives and technical decision'making. Excellent analytical, debugging, and problem solving skills. Preferred Qualifications ServiceNow CSA plus one or more CIS certifications (ITSM, ITOM, HRSD, SAM/HAM, or Discovery). Experience with: Service Operations Workspace CMDB/Discovery/Service Mapping Performance Analytics SAM/HAM job configuration and optimization Intune or Workspace ONE integrations Familiarity with Agile/Scrum methodologies and CI/CD for ServiceNow. Experience in complex, distributed, or public sector environments. Soft Skills Exceptional communication and presentation skills. Ability to partner effectively with business leaders, engineers, and vendors. Strong organization and prioritization skills; capable of managing multiple initiatives simultaneously.

ANV is a global specialty insurance platform operating across the United States, United Kingdom, and Europe. Backed by AmTrust Financial Services and Blackstone Credit & Insurance, we bring together a portfolio of established MGAs and specialist underwriting businesses delivering innovative insurance solutions across multiple markets. \n \n As a rapidly growing platform, ANV combines the strength of established insurance businesses with the opportunity and energy of a scaling organization. We are committed to underwriting excellence, entrepreneurial thinking, and empowering our people to make a meaningful impact as we continue to build the next generation of specialty insurance businesses. \n \n The Company seeks a commercially astute real estate executive to lead its global real estate and workplace services. Reporting to the CFO, the VP, Global Head of Real Estate will align the portfolio with business priorities, execute commercially competitive transactions, deliver exceptional office environments, and establish a consistently high standard of workplace and client service. \n \n This is a hands-on leadership role spanning portfolio strategy, transactions, design and construction, lease administration, facilities, hospitality, physical security, and health and safety. The successful candidate will combine financial discipline and sophisticated deal-making with strong design judgment and the discretion, responsiveness, and attention to detail expected in a demanding financial services environment. \n \n Key Responsibilities \n Business Partnership and Portfolio Strategy \n\n • Serve as the principal real estate advisor to the CFO and executive leadership, translating business strategy, workforce plans, and growth opportunities into actionable location and occupancy decisions.\n, • Develop a global portfolio strategy that balances cost, flexibility, talent access, operational resilience, and the quality of the employee and client experience.\n, • Present clear recommendations and business cases for investment, consolidation, expansion, and relocation, including real estate implications of M&A activity.\n\n Transactions and Commercial Negotiation \n\n • Lead site selection and negotiations for leases, renewals, expansions, relocations, and exits, directing brokers and partnering with Legal on documentation and risk.\n, • Evaluate total occupancy cost, cash flow, capital requirements, landlord incentives, and alternative deal structures; negotiate favorable economics and terms that preserve business flexibility.\n, • Own landlord and broker relationships and oversee lease administration, critical dates, obligations, and occupancy cost reviews across jurisdictions.\n\n Design and Construction \n\n • Lead projects from feasibility and programming through design, procurement, construction, commissioning, and occupancy, with accountability for budget, schedule, quality, and business continuity.\n, • Set elevated standards for architecture, interiors, furniture, lighting, acoustics, meeting technology, and client-facing environments; translate executive expectations into coherent, practical designs.\n, • Select and direct architects, engineers, project managers, contractors, and specialist vendors. Challenge estimates, procurement strategies, and change orders while protecting design intent and long-term value.\n\n \n Workplace Operations and Client Service \n\n • Oversee facilities, reception, meeting and event support, food and beverage, mail and shipping, and other workplace services through internal resources and external partners.\n, • Deliver high-touch service for executives, employees, and visiting clients, with particular attention to discretion, anticipation of needs, presentation, and prompt resolution of issues.\n, • Establish service standards, preventive maintenance programs, vendor performance measures, and escalation procedures that provide consistent quality across a geographically dispersed portfolio.\n, • Partner with IT on reliable audiovisual and workplace technology, and oversee physical security, access control, and health and safety in coordination with relevant internal specialists and local advisors.\n\n \n Financial Stewardship and Functional Leadership \n\n • Own global real estate operating and capital budgets, forecasts, and reporting. Explain variances, identify savings, and make disciplined trade-offs between cost, quality, and service.\n, • Build an effective operating model with clear accountability, appropriate staffing, strong vendor governance, and practical procurement and approval controls.\n, • Lead the real estate transition from the former parent, including TSA exit planning, knowledge transfer, systems and data readiness, and continuity of services.\n, • Lead and develop employees and service partners; establish meaningful measures of portfolio efficiency, project delivery, service quality, and stakeholder satisfaction.\n\n \n Qualifications \n\n • 12 or more years of progressive corporate real estate and workplace experience, including senior responsibility for a multinational portfolio and direct engagement with executive leadership.\n, • Demonstrated commercial acumen and a strong record of personally leading complex negotiations, evaluating transaction economics, and presenting persuasive investment recommendations to finance leaders.\n, • Substantial experience delivering premium corporate interiors and technically complex office projects, with the ability to assess design quality, scrutinize construction costs, and hold delivery teams accountable.\n, • Experience in hedge funds, asset management, private equity, financial services, or similarly demanding professional environments is strongly preferred. A proven high-touch service orientation is essential.\n, • Broad operational capability across facilities, hospitality, lease administration, vendor management, security, and workplace services, including experience working across countries and cultures.\n, • Executive presence, sound judgment, discretion, and strong communication skills, coupled with a willingness to engage directly in negotiations, project details, and operational issues.\n, • Bachelor’s degree in real estate, business, finance, architecture, construction management, or a related discipline, or equivalent relevant experience.\n, • Ability to travel internationally as business needs require.\n\n

Role Description \n Prime Rok Real Estate is looking for an organized, proactive Project Management Associate to help deliver initiatives across our New York City projects. You will support project managers and cross-functional stakeholders by tracking timelines, coordinating resources, and keeping work moving from kickoff to project completion. This is an excellent opportunity for an early-career professional ready to grow into a full project management role in a fast-paced NYC environment. \n \n Key Responsibilities \n\n • Support the planning and execution of multiple projects, including scope, schedules, budgets, and deliverables\n, • Build and maintain project plans, timelines, and status trackers.\n, • Schedule and facilitate project meetings, including kickoffs, stand-ups, and retrospectives; capture notes and follow up on action items\n, • Coordinate across internal teams (and external vendors or NYC-based partners) to keep tasks on track and dependencies visible\n, • Monitor risks, issues, and changes; escalate blockers to the project manager early\n, • Prepare clear status reports and dashboards for leadership and stakeholders\n, • Help track project budgets, vendor invoices, and resource allocation\n, • Maintin project documentation (i.e. AIA contracts, etc.)\n, • Identify opportunities to improve project workflows and templates\n, • Support compliance with relevant city, state, and industry requirements (e.g., permitting, licensing, or procurement processes where applicable)\n\n \n Required Qualifications \n\n • Bachelor's degree in business, communications, or a related field (or equivalent experience)\n, • 1 or more years of experience in project coordination, operations, consulting, or a similar role\n, • Strong organizational skills and attention to detail, with the ability to juggle several priorities at once\n, • Excellent written and verbal communication skills\n, • Proficiency with Microsoft Excel\n, • Basic budgeting or data analysis skills\n\n \n Company Description \n Prime Rok Real Estate is a Manhattan-based commercial real estate development and investment firm, focusing primarily on the opportunistic acquisition and development of commercial properties throughout the NYC metro area. Prime Rok acquires and develops a diverse range of asset types, ranging from hospitality driven retail/mixed-use properties to large-scale educational and medical facilities. With its own development and leasing arms, Prime Rok is able to maintain a lean, organized and self-sufficient team that can see through every stage of a deal, from initial site selection to construction and asset management.

\n Job Title: Senior SAP Project Manager (S/4HANA & FICO) \n Location: Newark, NJ (Hybrid – 3 days onsite per week) \n \n About the Role: \n \n We are seeking a Senior SAP Project Manager to lead a flagship SAP S/4HANA migration and Finance Transformation program based out of our Newark, NJ office. In this role, you will bridge the gap between complex SAP FICO architecture and disciplined program governance. You will own the roadmap from business case through go-live, partnering directly with Finance executives, technical architects, and system integrators to deliver a seamless transition. \n \n What You Will Do \n\n • Lead End-to-End S/4HANA Delivery: Direct a large-scale SAP S/4HANA migration initiative from initial business case and planning through cutover and hypercare.\n, • Drive Finance Transformation: Partner closely with Finance stakeholders to optimize financial close processes, regulatory reporting, and audit controls.\n, • Master Project Controls & Forecasting: Build and maintain resource-loaded schedules, manage multi-million-dollar budgets, and track actual vs. planned performance.\n, • Deliver Executive Reporting: Provide transparent weekly status reports to leadership, tracking key Earned Value Management (EVM) metrics including ETC, EAC, SPI, and CPI.\n, • Govern Teams & Vendors: Lead cross-functional technical and business teams, manage third-party vendor deliverables, and proactively mitigate risks, dependencies, and bottlenecks.\n\n \n What You Bring to the Table \n\n • Proven Project Leadership: 10+ years of experience managing large-scale IT projects, including full-lifecycle SAP S/4HANA migration or transformation initiatives.\n, • Deep SAP Finance Expertise: Strong functional and technical command of SAP FICO across both ECC and S/4HANA environments, including hands-on experience with SAP Central Finance (CFIN).\n, • Financial Domain Acumen: Solid understanding of corporate finance operations, including financial close, compliance, audit controls, and regulatory reporting.\n, • Rigorous Project Governance: Hands-on experience building resource-loaded project schedules and managing project health using ETC, EAC, SPI, and CPI metrics.\n, • Location Commitment: Ability to work hybrid onsite 3 days per week in Newark, NJ.\n\n \n Nice to Have \n\n • PMP Certification or equivalent project management credentials.\n, • SAP S/4HANA Finance Certification.\n, • Background leading Finance-focused S/4HANA transformations within a Big 4 consulting firm or large enterprise environment.\n\n

Simone Development Companies is a full-service, privately held commercial and residential real estate investment and development company with a distinguished resume and reputation established over five decades. As a full-service developer, we have the ability to rapidly move any project through site selection, acquisition, financing, construction, leasing, property management and maintenance. The core principles that define the Simone organization are the stability, creativity and professional expertise of our management team; an aggressive long-term business plan; a commitment to excellence and tenant service; our close relationships with strategic partners, tenants, lenders, municipalities, and real estate professionals; a consistent ability to add value; and most importantly, our unwavering pursuit of visionary development. \n \n Simone Development Companies is seeking a Construction Project Manager to join the in-house Development Construction department. \n \n Duties and Responsibilities: \n\n • Manage RFIs, submittals, schedules, budgets, scope changes, and other project documents.\n, • Serve as the primary contact for clients, subcontractors, and stakeholders throughout the project.\n, • Conduct regular meetings with key stakeholders to report on project progress.\n, • Communicate project risks and propose mitigation strategies proactively.\n, • Initiate and coordinate critical project meetings with internal staff, stakeholders, and external parties.\n, • Maintain clear and effective communication with the project team.\n, • Develop and manage project schedules.\n, • Oversee construction progress and ensure updates are documented and reported.\n, • Expertly interpret and manage construction drawings and documentation.\n, • Outline and submit specifications as required.\n, • Collaborate with clients and stakeholders to define project scope and delivery methods.\n, • Apply knowledge of construction methods, materials, and industry standards to ensure quality and safety.\n, • Negotiate and manage prime contracts, subcontracts, and vendor agreements while protecting financial interests and fostering positive client relationships.\n, • Communicate effectively with internal and external parties, including customers and vendors.\n, • Manage the design process to ensure timely delivery of quality and budget-conscious documents.\n, • Create and validate financial forecasts for upcoming project activities.\n, • Develop bid packages and solicit proposals as per internal policies.\n, • Identify and address potential risks, developing strategies to mitigate their impact or capitalize on opportunities.\n, • Develop feasible phasing plans and schedules that meet end-user needs\n\n \n Essential Skills and Abilities: \n\n • Cultivate relationships within client organizations to coordinate work and make decisions effectively.\n, • Demonstrate exceptional organization, with the ability to oversee multiple projects concurrently.\n, • Possess strong written and verbal communication skills, along with a proactive and independent work ethic.\n, • Proficiency in Microsoft Project or Primavera P6, Microsoft Office Suite, and Bluebeam.\n, • Ability to comprehend ARCH & MEP drawings and reports, with a focus on identifying potential improvements for project implementation.\n\n \n Required Education & Experience: \n\n • Bachelor’s degree from an accredited institution in Architecture, Engineering, or Construction Management is preferred.\n, • Experience in lieu of a degree is acceptable.\n, • 7-10 years of relevant construction industry experience.\n, • Experience in interiors, mechanical, civil, or utility services.\n\n \n This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. \n \n Additional Comments on Working Environment \n\n • Must be able to lift, carry, push, pull a maximum of 50 lbs.\n, • Ability to walk the job site frequently, including climbing stairs and ladders\n, • Exposure to varying weather conditions typical of active construction sites\n, • Ability to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phone\n\n \n Equal Employment Opportunity Requirements \n It is the policy of Simone Development (SIMDEV) to provide equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity or expression (including transgender status), age, marital status, familial status, citizenship status, disability or genetic information or handicap or status as a Vietnam-era or special disabled veteran in accordance with all applicable federal, state and local laws. \n

Key Responsibilities: Plan and execute marketing campaigns across digital, social media, email, and third-party platforms, ensuring alignment with goals and audience needs. \n\n • Partner closely with sales teams, alongside global marketing, product marketing, and external agencies, to build and execute pipeline-driving programs.\n, • Provide comprehensive event support, including coordinating field events, tradeshows, and other virtual and in-person experiences, handling speaker logistics, creating event collateral, and ensuring alignment with sales and marketing objectives.\n, • Track and analyze campaign and event performance using tools like Google Analytics, Salesforce, and marketing automation platforms, providing actionable insights to improve strategies, pipeline contribution, and ROI.\n, • Coordinate webinars and virtual events using platforms like Notified, ensuring engaging and professional attendee experiences.\n, • Manage external agencies and third-party partners, crafting clear briefs and ensuring high-quality, timely deliverables.\n, • Stay informed on industry trends and bring innovative ideas to enhance campaigns and events, ensuring client remains a leader in the market.\n\n \n Qualifications: Bachelor's degree in Marketing, Business, Communications, or a related field. \n\n • 3-5 years of experience in field or regional marketing, with proven success in managing campaigns and partnering directly with sales teams to drive pipeline.\n, • Proven ability to develop marketing strategies, translate business priorities into execution plans, and deliver measurable outcomes tied to awareness, engagement, pipeline, and ROI.\n, • Working knowledge of Salesforce and a solid understanding of campaign management, partnering with automation teams to bring programs to market.\n, • Strong understanding of event planning and execution, including logistics, vendor management, and audience engagement.\n, • Excellent communication, relationship-building, and stakeholder management skills, with the ability to influence across teams and work effectively with senior leaders.\n, • A self-motivated problem solver with strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.\n\n

Senior Platform Owner & Architect - ITSM \n FTE \n Salary: $170-195k + Benefits & Bonus \n Hybrid/Onsite – New York, NY \n \n Overview: \n We are looking for an experienced ServiceNow Platform Owner to oversee and help grow the IT support and service management functions for a global organisation. This position will oversee the ServiceNow ITSM platform, while being hands-on to support Architecture & Development. \n \n What will you be doing: \n\n • Oversee the ITSM platform, including Help Desk, Level 1/2 support, infrastructure monitoring and IT service management\n, • Oversee Incident, Major Incident, Problem, Change and Configuration Management processes\n, • Drive ServiceNow or similar ITSM platform optimisation, automation, workflow development and reporting\n, • Help support global transformation initiatives focused on standardisation, scalability, process improvement and operational excellence\n, • Partner with the ITSM Director and other technology stakeholders to improve user experience, service reliability and business continuity\n, • Ensure service delivery aligns with regulatory, risk and governance requirements within a highly regulated environment\n\n \n Experience: \n\n • 6+ years’ progressive experience in IT service delivery, infrastructure operations or a similar environment\n, • Proven experience leading global IT support/service delivery organisations across multiple regions\n, • Strong enterprise ITSM experience with ServiceNow\n, • Strong vendor management, stakeholder engagement and transformation experience\n\n \n For more information about this position, get in contact today!

Job Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. The HVAC Technician services, maintains, and repairs the mechanical systems that keep Five Iron Golf's New York venues comfortable and operational. This is a hands-on, detail-oriented role, with the majority of time spent in the field servicing, maintaining, and repairing equipment. The technician is expected to independently troubleshoot and repair commercial HVAC equipment, run seasonal start-up and changeover, and perform preventive maintenance on kitchen, bar, and building equipment. Based in New York City, the technician travels throughout the region to support multiple venues and also assists with HVAC design review, scoping, and bidding for future build-outs. Design and bidding support is a secondary part of the role. Simulator bays carry a heavy heat load from projectors, computers, and guest density, so reliable cooling is critical to the guest experience and to protecting technology assets. Based in New York, NY, this full-time position requires regular travel to venues throughout the region, with occasional overnight travel. Approximate Time Allocation • Approximately 75–80%: hands-on service, preventive maintenance, seasonal start-up/changeover, repairs, and appliance PM across venues., • Approximately 10–15%: regional travel between venues and site coordination., • Approximately 10%: build-out support, design review, and bidding. Seasonal Start-Up (Cooling) and Shutdown / Changeover (Heating) • Spring start-up: inspect and clean condenser coils; verify fan motors, contractors, capacitors, and crankcase heaters; check refrigerant charge (pressures, superheat, subcooling); and test cooling operation under load., • Air handler start-up: inspect blower assemblies, belts, sheaves, and bearings; clean evaporator coils and condensate pans; clear and test condensate drain lines and float safety switches; replace filters., • Fall changeover: transition systems to heating mode; inspect and test gas furnaces, heat pumps, electric heat strips, and hydronic heat (burners, ignition, flue/venting, heat exchangers, safeties, and reversing valves as applicable)., • Verify thermostat/controller programming, setpoints, schedules, damper and economizer operation, and sensor calibration at each changeover., • Complete and document a start-up/changeover checklist for each unit, including readings taken and deficiencies found. HVAC Preventive Maintenance • Perform scheduled PM on condensing units, rooftop units (RTUs), split systems, ductless/mini-split and VRF systems, air handlers, fan coils, and exhaust/make-up air fans., • Take and record electrical and refrigeration readings: voltage, amp draw, suction/discharge pressures, superheat/subcooling, and temperature split., • Replace or clean filters on a defined schedule; inspect ductwork, insulation, dampers, and diffusers for leaks or damage., • Tighten electrical connections, inspect wiring and disconnects, and lubricate motors and bearings per manufacturer specifications., • Inspect and clean condensate systems to prevent water damage and microbial growth. Service, Diagnostics, and Repair • Diagnose electrical, mechanical, refrigerant-circuit, and control failures using multimeter, clamp meter, manifold gauges, micron gauge, leak detector, and thermometers., • Repair or replace components including capacitors, contactors, relays, transformers, fan and blower motors, belts, bearings, TXVs, pressure switches, condensate pumps, thermostats, and control boards., • Perform refrigerant leak detection and repair, evacuation, recovery, and recharge in accordance with EPA Section 608 requirements; maintain refrigerant usage logs., • Perform brazing and basic sheet metal, piping, and ductwork repairs., • Respond to service calls promptly and prioritize by guest and business impact (bays, bar, kitchen, event spaces)., • Document root cause, parts used, and labor for every repair; recommend repair-vs-replace with supporting data (equipment age, repair history, cost)., • Escalate major repairs, compressor or coil replacement, and capital replacement needs to management, and coordinate third-party vendors, including scope review and work verification. Appliance and Facility Preventive Maintenance • Ice machines: scheduled cleaning and descaling, water filter replacement, condenser cleaning, and inspection of water and drain lines., • Walk-in and reach-in refrigeration/freezers: clean condensers and evaporators; inspect door gaskets and heaters; check defrost cycles and fan motors; verify and log temperature performance., • Bar equipment: assist with draft system and glycol chiller upkeep, under-bar refrigeration, and glass washers., • Kitchen equipment: commercial dishwasher inspection, water heater flushing and inspection, kitchen exhaust and make-up air fan checks, and grease filter inspection., • Basic maintenance and troubleshooting on other facility equipment as assigned, with escalation to vendors for specialty repairs. New Build-Outs, HVAC Design Support, and Bidding • Assist with HVAC design review for new venues and renovations, including load considerations for simulator bays, bar, kitchen, and event areas, equipment sizing and selection, zoning, ventilation, and make-up air requirements., • Review mechanical drawings, specifications, and equipment submittals for constructability, serviceability, and maintainability (unit access, filter and coil access, condensate routing, and controls)., • Support the bidding process: help develop scopes of work, solicit and evaluate HVAC contractor bids, and level bids for scope gaps, equipment quality, warranty terms, and cost., • Conduct site walks with architects, engineers, and contractors; identify existing-condition issues and assist with value-engineering decisions., • Observe installation progress, verify work against approved plans, and take part in start-up, testing, and punch-list review before opening., • Help standardize preferred equipment, brands, and specifications across venues to simplify maintenance, parts, and vendor management., • Provide input on budgets and cost estimates for HVAC scope on new locations. Recordkeeping, Compliance, and Safety • Document all work in the work-order/maintenance system with unit identifiers, findings, readings, and photos where appropriate., • Maintain an equipment inventory per venue (make, model, serial, install date, refrigerant type, filter sizes) and flag aging assets., • Follow all applicable local, state, and federal codes; observe lockout/tagout, electrical safety, refrigerant handling, rooftop and ladder safety, and PPE requirements., • Support vendor, warranty, and inspection coordination as needed. Required Qualifications: • High school diploma or equivalent; HVAC/R trade school or apprenticeship preferred., • Minimum 3 years of hands-on commercial HVAC service and maintenance experience., • EPA Section 608 Certification (Universal preferred)., • Demonstrated ability to diagnose and repair commercial RTUs, split systems, condensers, and air handlers independently., • Proficiency with refrigeration gauges, recovery equipment, vacuum pumps, multimeters, and brazing equipment., • Ability to read electrical schematics, wiring diagrams, and equipment manuals., • Working knowledge of commercial refrigeration and food service equipment (ice machines, walk-ins, dishwashers)., • Valid driver's license and reliable transportation; ability to travel regularly to venues throughout the region, including occasional overnight travel., • Ability to read mechanical drawings and specifications, with working knowledge of HVAC load calculation and equipment sizing concepts, and comfort reviewing contractor bids and proposals., • Strong attention to detail: accurate readings, thorough documentation, and careful follow-through on every unit, every visit., • Self-directed and dependable; comfortable working independently across multiple sites with minimal supervision. Preferred Qualifications: • Any locally required HVAC/refrigeration license or certification applicable to work in New York City or the surrounding area, including FDNY Certificate of Fitness where required., • Experience with VRF/VRV systems, building automation systems, and programmable thermostats., • Familiarity with newer refrigerants (such as R-454B and R-32) and associated safety requirements., • OSHA 10/30 certification., • Experience in hospitality, restaurant, or entertainment venues and multi-location facility environments., • Prior experience supporting new construction, tenant build-outs, or HVAC design-build projects., • Comfort using a CMMS or work-order platform and mobile devices for documentation. Physical Requirements • Ability to lift up to 50 lbs. and carry equipment on stairs and ladders., • Ability to work at heights (rooftops, ladders), in confined spaces such as ceilings and mechanical areas, and in extreme indoor/outdoor temperatures., • Availability for occasional after-hours, weekend, and emergency service calls, including seasonal peaks., • Regular regional travel Benefits (*applies to full-time employees): • Health, Dental, and Vision insurance*, • Long and Short-Term Disability*, • Accident and Critical Illness Insurance*, • 401(k)*, • Meals while working are included for free Pay: Salary 85,000–120,000 annually, commensurate with experience and certifications. Job Type: Full Time Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Summit Residential is seeking an experienced Senior Property Manager to oversee daily operations of its NYC multifamily residential portfolio, consisting primarily of rent-stabilized properties. \n \n This individual will lead property managers and field managers, oversee third-party management companies, enforce operational policies and procedures, and ensure the portfolio is maintained in compliance with NYC housing regulations. \n \n Key Responsibilities \n\n • Portfolio Leadership: Direct and supervise property managers and field managers, establish performance expectations, and ensure accountability across daily operations.\n, • Building Operations: Oversee maintenance, building systems, boilers, heating and hot water, elevators, emergency response, and preventive maintenance programs.\n, • Compliance: Oversee HPD, DOB, DHCR, AEP, violations, inspections, and regulatory compliance, ensuring timely corrective action and resolution. Oversee capital improvements, major building repairs, construction projects, environmental remediation and abatement, including lead, asbestos, and mold.\n, • Policies & Procedures: Implement and enforce company operating procedures, service standards, reporting requirements, and internal controls.\n, • Financial Oversight: Monitor operating expenses, vendor performance, repair proposals, purchase orders, and capital expenditures.\n, • Team & Vendor Management: Oversee internal staff, third-party property management companies, contractors, and service providers to ensure operational efficiency and timely execution.\n, • Stakeholder Relations: Represent the company in meetings with tenant associations, elected officials, city agencies, and community representatives.\n, • Reporting & Accountability: Evaluate portfolio performance, identify operational deficiencies, implement corrective action plans, and provide regular reporting to the Director of Operations.\n\n \n Required Qualifications \n\n • Minimum 10 years of NYC multifamily property management experience, preferably within rent-stabilized portfolios.\n, • Minimum 5 years of direct staff management and leadership experience.\n, • Strong technical knowledge of boilers, elevators, building maintenance, capital improvements, and environmental abatement.\n, • Comprehensive understanding of NYC housing regulations, HPD, DOB, DHCR, and building compliance requirements.\n, • Demonstrated ability to manage large residential portfolios, supervise teams, and enforce operational standards.\n, • Experience managing budgets, vendors, capital projects, and regulatory inspections.\n, • Strong communication, organizational, leadership, and problem-solving skills.\n, • Experience with Yardi and property management software preferred.\n\n \n Ideal Candidate \n A hands-on, results-driven leader with strong technical and regulatory expertise who can independently oversee portfolio operations, manage teams effectively, enforce accountability, and proactively resolve operational challenges.

Outsite is seeking a proactive and service-driven Community & Property Manager to oversee our Chelsea location and deliver an exceptional experience for our global community of guests. This role combines hands-on property management with community engagement, ensuring that both the physical space and the member experience meet Outsite’s standards. It is ideal for someone who is highly organized, thrives in a dynamic environment, and takes ownership of both operations and guest satisfaction. \n \n Location: \n Outsite Chelsea \n 19 Rooms \n \n Qualifications: \n \n\n • 1+ years of experience in hospitality and/or operations\n, • Excellent problem-solving and critical-thinking skills\n, • Outstanding organizational and multitasking abilities\n, • Familiarity with and/or passion for the remote work community is preferred but not required\n, • Must have a high level of customer service and a customer-centric disposition\n, • Self-starter who has the ability to work independently\n, • Team player\n, • Detail-oriented\n, • Must be proficient in communication; both verbal and written\n, • Professional demeanor\n, • Must have great social skills and a good sense and sound judgment in practical matters\n, • Must be punctual and reliable\n, • High hustle quotient: willing to get your hands dirty to move fast and get things done\n, • Must be based in New York City\n, • Hybrid: Both on-site and remote work will be required\n\n \n Key Responsibilities: \n \n Guest Experience \n Deliver a high level of service to ensure a seamless and enjoyable guest experience. Welcome and communicate with guests, both in person and through messaging platforms. Serve as a point of contact for guest questions and concerns before and during their stay. Ensure guests follow house rules and policies. Monitor guest feedback and maintain strong satisfaction metrics, including Net Promoter Score. \n \n Property Management & Operations \n Maintain the location in excellent operating condition through consistent oversight. Conduct regular property and room inspections to ensure quality standards are met. Stage and organize spaces as needed to enhance presentation and functionality. Supervise and coordinate with cleaning teams to ensure timely turnovers and cleanliness. Keep essential amenities and supplies fully stocked. Ensure all property items are in good working condition and address any issues promptly. Oversee maintenance, repairs, and improvements, coordinating with vendors as needed. Remain available for property-related emergencies and ensure timely resolution. \n \n Community Engagement \n Foster a strong sense of community and enhance brand presence locally. Moderate and actively participate in the local WhatsApp group, including weekly posts and ongoing engagement. Organize and attend at least one in-person community event per week. Provide local recommendations and support to enhance the guest experience. Engage with members through the Member Hub with at least one post per month and timely responses. \n \n Who You Are \n Based in New York City. A self-starter who works confidently and independently.Highly organized, detail-oriented, and able to manage multiple priorities effectively.A strong communicator with excellent verbal and written skills. Professional, reliable, and solutions-oriented in approach.Comfortable taking initiative and handling hands-on tasks as needed. Aligned with Outsite’s mission and values.A collaborative team player with a customer-centric mindset. Outgoing, personable, and confident in social interactions, with sound judgment in decision-making. \n \n Role Details \n Start Date: November/December 2026 \n Type: Freelancer Independent Contractor \n Time Commitment: Approximately 30 hours per week \n Compensation: Based on experience \n \n What You’ll Gain \n Hands-on experience managing hospitality operations in a dynamic, community-driven environment.The opportunity to directly impact guest experience and satisfaction. Exposure to property operations, vendor coordination, and community building. A flexible, independent role with autonomy and ownership. Growth opportunities within a fast-growing, global hospitality brand.

Job Description Job Description: NOC Engineer Position: NOC Engineer (Network Operations Center Engineer) Job Summary We are looking for a skilled NOC Engineer responsible for monitoring, maintaining, and troubleshooting network and IT infrastructure. The role involves 24/7 monitoring of network devices, identifying incidents, performing first-level troubleshooting, coordinating with internal teams and service providers, and ensuring high availability of services. Key Responsibilities Monitor network infrastructure, servers, applications, and telecom services using NMS and monitoring tools. Perform real-time incident detection, alert analysis, and troubleshooting. Handle network issues related to routers, switches, firewalls, links, and connectivity. Perform first-level troubleshooting for LAN, WAN, VPN, VoIP, and internet connectivity issues. Escalate critical incidents to L2/L3 support teams as per defined procedures. Monitor bandwidth utilization, latency, packet loss, and network performance metrics. Perform device health checks and ensure availability of network services. Create and manage incident tickets using ticketing tools. Coordinate with ISPs, vendors, and internal teams for issue resolution. Follow incident, problem, and change management processes. Maintain daily operational reports, incident reports, and network documentation. Perform configuration checks, backups, and basic network changes as required. Support scheduled maintenance activities and network upgrades. Ensure compliance with SLA requirements and operational procedures. Required Skills & Qualifications Bachelor's degree or diploma in Computer Science, Information Technology, Electronics, or related field. Experience in a NOC, network support, telecom, or IT operations environment. Strong understanding of networking concepts: TCP/IP OSI Model IP addressing and subnetting VLANs Routing and switching DNS and DHCP VPN concepts Basic knowledge of network devices: Routers Switches Firewalls Wireless controllers Experience with monitoring tools such as: SolarWinds PRTG Nagios Zabbix Grafana Splunk Basic troubleshooting skills using tools like ping, traceroute, nslookup, and Wireshark. Knowledge of ticketing tools such as ServiceNow, Jira, or similar platforms. Preferred Skills Knowledge of Cisco, Juniper, Fortinet, or MikroTik devices. Understanding of VoIP/SIP and telecom operations. Basic Linux administration skills. Experience with cloud platforms (AWS/Azure/GCP) is a plus. ITIL process knowledge is preferred. Certifications (Preferred) Cisco CCNA CompTIA Network ITIL Foundation Vendor-specific networking certifications Soft Skills Strong monitoring and troubleshooting ability. Good communication and documentation skills. Ability to work in rotational shifts and handle critical incidents. Ability to prioritize tasks in a fast-paced environment. Experience Level 0 3 years: Junior NOC Engineer 3 5 years: NOC Engineer 5 years: Senior NOC Engineer

Job Description Job Title: Senior IT Specialist Location: New York, NY (in-office) Salary: $100K – $125K + Bonus Prestigious NY law firm seeks a Senior IT Specialist to join their Team Responsibilities: • Administer and maintain on-premises and cloud-based IT environments., • Configure, deploy, and maintain computers, printers, scanners, phones, and other technology., • Set-up new workstations, configure SaaS, and apply system updates., • Set up user accounts, devices, permissions, and access to firm systems for new hires, applying the firm’s security standards, and update the hardware and Saas inventories., • Offboard departing staff promptly: disable accounts and access, recover devices, and preserve email and documents per firm retention policies., • Diagnose, troubleshoot, and fix problems with computers, printers, phones, other equipment, and networks. • Log, track, and resolve support requests using help desk software., • Troubleshoot issues with the firm’s SaaS applications and technology platforms, including email, document management systems, VPNs, legal technology platforms, and others., • Track systemwide outages and issues and provide notifications and real-time updates to staff., • Configure and maintain multifactor authentication and other user access and security systems., • Configure, maintain, and monitor backups of firm data., • Monitor vendor compliance with internal data protection policies, industry standards, and regulatory, • requirements., • Create internal procedure documentation and how-to guides to provide to staff., • Draft and circulate notifications and real-time updates about system outages, repairs, and other issues to staff., • Work with the Manager of Cybersecurity and Technology Strategy to develop technology-related projects and initiatives and make recommendations to firm leadership, • Serve as the primary operational point of contact and liaison with external technology vendors and outside IT providers, • Manage the evaluation, selection, and onboarding process for new IT hardware, SaaS, and service providers, • Track and resolve vendor escalations, service failures, or disputes, • Monitor vendor compliance with internal data protection policies, industry standards, and regulatory requirements Qualifications: • Senior Specialist: 3+ years of progressive IT experience involving infrastructure management, cloud integration (AWS/Azure), or specialized cybersecurity tasks., • Proficiency with the Microsoft 365 administrative environment, including Entra ID, Exchange Online, and related Microsoft 365 administration tools, • Strong working knowledge of Microsoft Office applications, particularly Outlook and Word, • Familiarity with law firm technology or the legal industry, including document management systems, legal research platforms, eDiscovery platforms, accounting systems, and legal AI tools, • A bachelor’s degree in a computer or STEM-related field

Job DescriptionCompany Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com Job Description Support & Operations • Provide onsite support for Customer offices as needed., • Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks., • Facilitate employee onboardings and offboardings., • Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware., • Provide technical support for desktops, laptops, printers, scanners, and other end-user devices., • Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests., • Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions., • Deliver timely resolution while maintaining high customer satisfaction. Ticket & Service Management • Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms., • Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures., • Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes., • Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices. System & Software Administration • Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops., • Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools., • Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses., • Configure user profiles, email accounts, and basic system policies as required. Network & Connectivity Support • Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues., • Configure and support network and local printers., • Coordinate with network and security teams for escalations related to infrastructure issues. Asset, Inventory & Lifecycle Management • Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal., • Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc., • Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares., • Support e-waste management and e-recycling activities in compliance with company policies. User Lifecycle Management • Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery., • Ensure data security and compliance during employee exits by following standard IT procedures. Compliance, Documentation & Continuous Improvement • Follow IT policies, security standards, and compliance requirements., • Create and update technical documentation, SOPs, and knowledge base articles., • Proactively identify opportunities to improve processes, automation, and service delivery., • Collaborate with cross-functional IT teams for projects, upgrades, and rollouts. Qualifications Required Skills & Competencies Experience: 3+ years of experience covering the following: • Must have experience providing onsite support at customer locations., • Strong experience with Windows and Mac OS installation, configuration, troubleshooting, and support., • Hands-on experience with hardware equipment such as helping setup firewalls, server racks, switches, access points, and cabling., • Hands-on experience with software troubleshooting., • Experience with employee onboarding and offboarding., • Experience with laptop setup automation such as Dell autopilot or similar platforms., • Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues., • Experience with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management., • Experience with ITIL processes: Incident, Request, Problem, and Change Management., • Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management., • Strong analytical, troubleshooting, and independent problem-solving skills., • Must have current enterprise (mid to large size organizations) experience in IT support or experience working with an MSP provider., • Must be willing to commute and work on-site at client locations in NY and NJ, 2-3 times per week. Travel expense reimbursement policy provided. Certifications (Preferred) • MCSE, MCITP, MCTS, or equivalent certifications are an added advantage. Education • Bachelor’s Degree in an IT-related discipline or equivalent. Additional Information Applicants must be authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs. Benefits & Perks We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience: • Competitive salary, • Medical, dental, and vision coverage, • 401(k) with company match, • Flexible PTO + paid holidays, • Hybrid work flexibility, • Learning & development support, • Inclusive, team-driven culture, • Opportunities to work with and learn from teams across the world BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.

Job Description$ 50,000 to $ 60,000 per annum The Information Technology ( IT) Department of The New Jewish Home, located in the Upper West of Manhattan, is seeking a full time IT Support Specialist , to join our team. IT Support Specialist Location: New York, NY Department: Information Technology Reports To: Director of Information Technology About the Role The IT Support Specialist plays a critical role in ensuring the efficient operation, maintenance, and security of the organization's technology infrastructure. This position provides hands-on technical support for end users, computer systems, hardware, software, and network connectivity across multiple locations. The successful candidate will serve as a key resource for troubleshooting technical issues, implementing technology solutions, maintaining system performance, and supporting organizational goals through exceptional customer service. This role also acts as a liaison with the outsourced Help Desk vendor, fostering effective communication and identifying opportunities for service improvement. Key Responsibilities Technical Support & Operations • Provide second-level technical support for desktops, laptops, tablets, printers, mobile devices, peripherals, and related technology systems., • Troubleshoot and resolve hardware, software, operating system, and network connectivity issues., • Document, track, and resolve support requests through the ticketing system, ensuring timely closure and communication., • Configure, deploy, and maintain computer hardware, software applications, drivers, and operating systems., • Perform routine maintenance, updates, and repairs to ensure optimal system performance and security., • Collect and analyze technical data to diagnose and resolve computer-related issues. System Administration & Deployment • Develop, maintain, and manage computer imaging solutions for multiple device models., • Set up and deploy new workstations and hardware devices., • Evaluate software compatibility and test new applications prior to implementation., • Maintain inventory and lifecycle management of IT assets. Security & Compliance • Safeguard protected health information (PHI), financial information, and organizational data in accordance with established security and privacy protocols., • Identify, document, and promptly report information security incidents., • Promote and model best practices related to information security, confidentiality, and data privacy. Customer Service & Training • Deliver exceptional customer service to end users across the organization., • Communicate technical concepts in a clear and professional manner to both technical and non-technical users., • Provide training and guidance to help staff maximize technology utilization and prevent recurring issues., • Escalate unresolved concerns and user dissatisfaction to IT leadership as appropriate. Additional Responsibilities • Participate in an on-call rotation to support critical IT issues during evenings, weekends, and holidays., • Collaborate with IT team members and external service providers to achieve departmental objectives., • Support special projects and perform other duties as assigned. Required Skills & Competencies • Strong knowledge of Microsoft Windows operating systems and desktop applications., • Experience troubleshooting hardware, software, and network-related issues., • Excellent customer service and interpersonal communication skills., • Ability to communicate effectively with users, vendors, and colleagues at all levels., • Strong organizational skills with the ability to prioritize multiple tasks and projects., • Ability to work both independently and collaboratively in a team environment., • Ability to read, understand, and apply technical documentation and manuals., • Commitment to maintaining confidentiality and data security standards. Qualifications Required • Associate's Degree in Computer Science, Information Technology, or a related field., • CompTIA A+ Certification., • Minimum of 3-4 years of experience as a Computer Technician, Desktop Support Specialist, or related IT support role. Preferred • Experience supporting healthcare or multi-site environments., • Familiarity with ticket management systems and asset tracking tools. Physical Requirements • Ability to travel between organizational campuses and facilities as needed., • Ability to lift and move computer equipment, monitors, printers, and related hardware., • Ability to bend, kneel, climb, and access network wiring, wall jacks, and electrical outlets when required., • Ability to move furniture when necessary to access IT equipment and infrastructure.

Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary/Function: Use knowledge and skills obtained through education and job experience to continuously support users from multiple business groups within DA Davidson. The position will adhere to ITIL principals and be responsible for the resolution and/or escalation of various hardware and software issues, both in-person and remotely. Qualifications: • Working knowledge of the Service Desk system, phone system, supporting business applications, workflows and processes, • Proficient knowledge of basic computer hardware, • Bachelor’s degree in field of specialty or equivalent IT Support experience, • Proficient computer skills and knowledge of software packages and their applications to include Microsoft Office and Microsoft operating systems, • Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone to people with a wide variety of technical expertise, • Excellent customer service skills; ability to work successfully with a variety of personalities and various management levels, • Familiar with department policies, processes and procedures, • Consistently treat others with respect and maintain professional attitude and behavior, • Ability to work a variety of shifts, • Ability to safely lift and carry as much as 35 pounds, • Experience working in a team-oriented, collaborative environment, • Highly self-motivated and self-directed, • Organized and detail oriented, • Ability to work in a fast paced environment, • Ability to triage and identify when escalation is necessary, • Problem solving skills and critical thinking, • Maintain or ability to obtain ITIL foundation certification within 1 year of start date, • Commitment to maintain client confidentiality and data security, • Communicate in a clear and service-oriented manner; use appropriate, professional language and grammar to effectively exchange ideas and information, • Ability to proactively work with both external and internal clients; relate with others in a professional manner to accomplish work responsibilities and objectives, • Ability to maintain regular, predictable attendance Duties: • Respond, resolve, and escalate incidents or requests, both in person and over the phone, in a timely manner., • Attain performance goals set by management for resolving incidents, • Be logged into the support queue; provide escalation support and satisfactory customer service, • Troubleshoot and assist D.A. Davidson Companies’ employees with using their computer and computer peripherals, applications and security credentials, • Evaluate workload and capacity of computers and computer system to determine feasibility of expanding or enhancing capabilities or performance; recommend improvements to IT management, • Assist in the support of business applications to include but not limited to: patching, testing, software licensing tracking, installing, upgrading, receiving application training, attending internal and external meetings, providing end user training, monitoring application performance, working with vendor support and sales, budgeting and creating documentation to end users and IT staff, • Assist in the support of computer life-cycle and office technology to include but not limited to: patching, imaging, deploying, transferring user profiles, evaluating, securing, receiving training on computer O/S and hardware, maintain inventory, manage printer support agreements, work with vendor support and sales, provide documentation to end users and IT staff and help resolve incidents with computer related to the O/S, core applications or hardware that has been escalated from the Service Desk, • Work with management to improve personal technical proficiency, support and customer service skills; identify and complete technical training and certifications; develop other work or career goals where progress can be tracked and discussed, • Learn and adhere to all D. A. Davidson Companies’ policies and procedures; attend scheduled meetings or training sessions around existing or new policies and/or procedures; recommend changed to IT procedures to improve productivity and/or reduce costs, • Adhere to and educate users of our defined cybersecurity best practices, which include credential management, phishing and malicious vigilance, and physical security measures., • Manage time to adhere to SLAs while maintaining service excellence, • Use ITSM tools and ticketing systems for tracking and contributing to a shared knowledge base, • Utilize ITIL best practices, • Use and improve upon existing tools, services, and procedures, • Other duties as assigned What we offer: Competitive salary plus excellent benefits and perks including, but not limited to: • Medical, Dental and Vision, • Company 401(k)and ESOP contribution, • Generous sick, vacation, and maternity/parental leave, • Paid holidays, • Professional Development Opportunities, • Tuition Reimbursement ($15,000 lifetime cap), • Discounted personal insurance including home, auto and recreational vehicles, • Charitable gift-matching program, • Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work. The potential base pay hiring range for this role is $27.00 - $34.00 per hour. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate. D.A. Davidson has been in business for over 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity, and the belief that our Associates are our most important assets. We hope you will consider joining us! At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ACKNOWLEDGMENT Please answer all questions carefully. By submitting this application for employment, I certify that all of the above information is true and complete and I understand that any falsification or omission of information made by me may disqualify me from further consideration for employment or, if hired, may result in my termination of my employment at any time during the period of my employment, regardless of the amount of time that has passed. California applicants, please see D.A. Davidson’s California Resident Privacy Policy.

Job Description At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal's survey of the nation's largest law firms. Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally. The Position The Application Support Analyst is a mid-level expert in supporting, maintaining, and monitoring systems critical to the firm's operations and its tertiary applications. This user-support-focused role enhances users' experience with the firm's software suites, delivers resolutions to day-to-day issues, and provides end-to-end functional support to attorneys, legal staff, and business professionals. The analyst adheres to the firm's information governance policies and applies ITIL best practices while supporting core legal technology platforms, including iManage Cloud, the Intapp Risk Management Suite (OnePlace for Risk, Conflicts, Ethical Walls, Legal Holds), litigation support systems, and Litera One. The role operates in a cloud-first environment and supports the firm's ongoing digital transformation, with a focus on reliable, practical, and user-centered service. Key Responsibilities • Resolve complex end-user support issues across the firm's core legal technology platforms, including iManage Cloud, the Intapp Risk Management Suite (OnePlace for Risk, Conflicts, Ethical Walls, Legal Holds), litigation support systems, and Litera One., • Provide day-to-day Tier 2 application support, troubleshooting, and issue resolution for attorneys, legal staff, and business professionals., • Train peers and end users on current and new application functionality, ensuring successful adoption of supported platforms., • Manage user access, roles, permissions, and ethical walls across all supported applications., • Support information governance policies including document management, workspace provisioning, lateral transfers, and records retention., • Interact with and support litigation management, e-discovery, and docketing systems that integrate with the firm's technology ecosystem., • Create, update, and maintain system documentation, runbooks, and standard operating procedures., • Assist with data and case mapping across supported platforms., • Understand and support ITIL/ITSM best practices for incident, problem, and user request management., • Engage in using JIRA & Confluence for ticketing, service management, and project work., • Confer directly with end users to ensure a positive experience with supported applications and gather feedback for continuous improvement., • Align with vendor release schedules and prepare end users for upcoming UI, feature, and functionality changes., • Consult with IT Management on application support strategy, user experience enhancements, and information governance best practices. Qualifications • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field required; equivalent professional work experience will be considered., • Relevant industry certifications (iManage, ITIL, ISO 27001, or other IT certifications) are highly valued., • Minimum 3 years of relevant hands-on experience in application support or legal technology systems., • Experience supporting legal platforms such as iManage Cloud, the Intapp Risk Management Suite, and Litera One., • Familiarity with litigation support, e-discovery, and docketing platforms (e.g., Reveal/Logikcull, Milana/eDockets, or comparable systems)., • Proficiency in Microsoft 365 and common integrations for document and email management., • Experience with ethical walls, legal holds, lateral transfers, and new business intake processes, a big plus., • Familiarity with legal financial systems such as Aderant Expert or comparable platforms, a plus., • Proficient in cloud technologies, hybrid environments, and legacy on-premises infrastructure., • Proficient in collaboration platforms such as Box, Dropbox, SharePoint Online, and Microsoft Teams., • Strong understanding of ITIL/ITSM frameworks and best practices for incident, problem, and change management., • Excellent customer service skills with a proven ability to resolve end-user issues effectively and efficiently., • Strong attention to detail with excellent analytical and problem-solving skills., • Excellent verbal and written communication skills with the ability to interact effectively with attorneys, legal staff, and IT colleagues at all levels., • Experience interfacing with vendors and customers in a professional services environment., • Curiosity and passion for legal technology and continuous improvement. Preferred Qualifications • Experience with additional legal industry tools such as iManage, BigHand, scanning solutions, or comparable platforms., • Experience with the Microsoft Power Platform., • Knowledge of information governance policies, non-invasive data governance frameworks, and ISO 27001 best practices., • IT-related certifications (iManage, ITIL, ISO 27001, CEDs, or similar) are a strong plus. Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally. A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $85,000—$105,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement, • Employee Perks: Access to corporate discount plans and other benefitsWilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here. Wilson Elser participates in the federal E-Verify program. With respect to all new hires, we provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.Please review the official posters for detailed information regarding your rights and protections • Download the E-Verify Participation Poster (English & Spanish), • Download the Right to Work Poster (English & Spanish)#ZR

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Computer and Information Systems Managers Type: Contract Compensation: $70–$110/hour Location: Remote Duration: 4–6 weeks Commitment: 20+ hours/week Role Responsibilities • Evaluate AI-generated project plans, technical standards, and incident responses for quality and accuracy., • Compare AI-generated responses based on operational soundness and technical rigor., • Review IT management scenarios involving system prioritization and vendor coordination., • Provide expert feedback on technical support and team assignments., • Work independently and asynchronously to meet deadlines and improve AI model performance. Qualifications Must-Have • 4+ years of experience in IT management roles such as IT Manager, IS Manager, or IT Director., • Experience directing activities across electronic data processing and information systems., • Ability to commit 20+ hours per week., • Strong written English communication skills. Start Date • Immediate Compensation & Legal • Task-based payment upon first task approval. Hourly payment for subsequent tasks. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • 2 years of experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom). Day-to-Day Tasks • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Provide basic ‘how-to’ instruction to users for common desktop functionality/software issues and for establishing video conference calls and use of technology to present or share information. Ideal Candidate Profile • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • End-user environment of approximately 75+ staff. Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job DescriptionCompany Description Job Description This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary. Requirements: 4–6 years’ experience or college degree Windows AD, Office 365, DHCP, DNS, LAN/WAN Ticketing system, asset management, vendor coordination Strong customer service and communication skills Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description$ 105,000 to $ 115,000 per annum The Information Technology ( IT) Department of The New Jewish Home is seeking a full time Technical Operations Specialist to join our team. JOB SUMMARY Reporting to the Director of Information Technology or designee, the Technical Operations Specialist is a non-supervisory, hands-on technical position responsible for supporting the organization's endpoint computing environment. The position installs, configures, images, maintains, patches, and troubleshoots desktops, laptops, tablets, and related endpoint devices. The Technical Operations Specialist also performs assigned Active Directory, Group Policy, endpoint management, inventory, and Windows support activities in accordance with established Information Technology policies, procedures, security requirements, and technical standards. This position does not supervise employees, assign departmental staff, conduct performance evaluations, approve expenditures, establish departmental strategy, or independently manage vendors or departmental operations. DUTIES AND RESPONSIBILITIES • Configures, images, deploys, replaces, and supports desktops, laptops, tablets, and related endpoint equipment., • Creates, maintains, tests, and deploys standardized endpoint images using approved imaging tools, including Dell ImageAssist., • Uses approved endpoint-management platforms, including ManageEngine, to deploy software, apply configurations, monitor device status, and perform assigned remediation activities., • Performs authorized Active Directory tasks, including maintaining user and computer objects, security-group memberships, and endpoint-related access settings., • Provides technical support for Group Policy and Windows Server-related functions within the position's assigned access and responsibilities., • Applies operating-system and third-party application patches according to established schedules, change-control requirements, and security procedures., • Identifies unsuccessful deployments, missing patches, configuration issues, and endpoint vulnerabilities and escalates unresolved or higher-risk conditions to IT management or the appropriate technical team., • Troubleshoots endpoint hardware, operating-system, application, printing, peripheral, and connectivity issues., • Responds to assigned support tickets and documents troubleshooting activities, resolutions, equipment changes, and escalations in the designated service-management system., • Maintains accurate endpoint inventory records, asset assignments, warranty information, equipment status, and stock levels., • Prepares inventory information and supporting documentation for management review and organizational reporting., • Assists with equipment purchasing activities by gathering specifications, confirming compatibility, preparing technical information, and tracking approved orders., • Provides technical assistance during endpoint deployments, operating-system upgrades, security remediation efforts, and other assigned IT initiatives., • Coordinates assigned technical activities with the Service Desk, Infrastructure, Applications, Security, and other IT teams., • Communicates technical status, risks, service interruptions, and unresolved issues to the appropriate manager., • Provides technical information to approved vendors when directed by IT management and reports vendor-related issues to management for resolution., • Follows organizational requirements concerning cybersecurity, privacy, HIPAA, change control, documentation, and appropriate access to systems and information., • Performs other non-supervisory technical duties consistent with the scope of the position. SPECIALIZED SKILLS AND COMPETENCIES • Working knowledge of Windows endpoints, desktop applications, peripherals, and device lifecycle support., • Experience with endpoint imaging and deployment tools such as Dell ImageAssist., • Experience using endpoint-management and software-deployment platforms such as ManageEngine., • Working knowledge of Active Directory, security groups, computer objects, Group Policy, and Windows-based enterprise environments., • Knowledge of operating-system patching, third-party application patching, vulnerability remediation, and endpoint security practices., • Ability to diagnose and resolve technical problems using established procedures and escalation paths., • Ability to maintain accurate technical, asset, and service-ticket documentation., • Ability to carry out assigned technical work independently while operating within established priorities and management direction., • Strong organizational, analytical, customer-support, and written and verbal communication skills., • Ability to manage multiple assigned technical tasks without exercising supervisory authority over other employees. JOB QUALIFICATIONS • Bachelor's degree in information technology, computer science, or a related field preferred. Relevant technical education, certifications, and experience may be considered in lieu of a degree., • Three to five years of hands-on experience supporting endpoint devices and Windows-based enterprise environments., • Experience with endpoint imaging, software deployment, patching, Active Directory, asset tracking, and technical troubleshooting preferred.

Job Description Field Operations Specialist Duration: 12 months (Contract – NO BENEFITS) Location: New York, NY (100% onsite, no remote). Covers Brooklyn and the Bronx. Job Description The organization’s Office of Information Technology seeks a Field Operations Specialist who will be responsible for managing IT Technology Rooms (MDF, IDF, Datacenter). Background: Office of Information Technology The Office of Information Technology provides IT services for the organization. These services include Systems Development, Database Management, Network and Telecommunication Services, and Technical Support. The department provides IT solutions to address the organization’s overall business and operational needs. It is also responsible for coordinating with state and city agencies on IT-related issues, and for implementing and enforcing compliance with citywide cybersecurity requirements and IT policies. Infrastructure The infrastructure unit is responsible for IT infrastructure management and is made up of five operational areas: Server Operations, Network Operations, Datacenter & IT Operations, Systems Design & Architecture, and Specialized Applications Support. • Server Operations oversees and manages a server environment of 400+ physical and virtual servers at the datacenter and remote sites (configuring, patching, provisioning, vendor management, etc.)., • Network Operations oversees and manages the entire network landscape. This includes the datacenter, switching, routing, LAN/WAN/WWAN connectivity, VPN/remote access, storage (SAN/NAS), data security, and the IT footprint across all 37 offices in five boroughs, with 200+ pieces of network gear. Scope of Work The Field Operations Specialist is responsible for managing IT Technology Rooms (MDF, IDF, Datacenter). Specific duties will include: • Validate daily operations of the equipment installed in the IT Operations Rooms in offices across the assigned borough., • Install, connect, and configure backup power supplies (UPS) and Power Distribution Units (PDU) to connect hardware equipment., • Maintain an updated inventory of all hardware equipment installed in the IT Operations Rooms in offices across the assigned borough., • Keep the IT Operations Rooms in offices across the assigned borough clean and organized., • Act as the point of contact with vendors for all hardware equipment installed in the IT Operations Rooms across the assigned borough, for equipment deliveries and equipment replacement., • Work with other Infrastructure groups to identify and resolve any issues affecting the hardware equipment installed in the IT Operations Rooms across the assigned borough., • Perform hardware equipment replacement for failed components (hard disks, power supplies, RMAs) in coordination with Infrastructure groups and product vendors., • Rack and stack hardware equipment (servers, switches, routers, hardware appliances, wireless access points) as required., • Perform commissioning of UPS, PDU, and environmental monitoring devices (cooling, humidity)., • Perform network patching (connecting patch cords to switches, routers, data circuit CPE, servers, and hardware appliances)., • Complete circuit cutovers in coordination with city technology teams and the Infrastructure Network and Telecom groups., • Un-rack and remove retired hardware as part of refresh projects, and follow the decommission process in coordination with the Directors of Infrastructure and Asset Management. Qualifications • Preferably 5 years of proven experience in Field Operations in Information Technology., • Experience managing MDF and IDF technology rooms., • Experience with various tools (e.g., MS Office including Project, PowerPoint, Visio, MS Teams, PPM, SharePoint)., • Working knowledge of IT infrastructure: Windows Servers, VMware, Cisco network gear, Wi-Fi, VoIP, on-prem datacenter, desktops, laptops, smartphones, EPL data circuits, UPS, PDU, and security surveillance systems., • Excellent interpersonal and communication skills., • Ability to multitask and perform in a fast-paced, high-pressure environment., • Ability to work independently or within a group to solve complex problems., • Strong team player with a service-oriented attitude and customer focus., • Vendor management skills., • Must be able to lift and move equipment weighing up to 50 lbs., • Must be able to travel as needed between 37 sites across the five boroughs of NYC, including 24x7x365 sites and secure facilities.

Job DescriptionCompany Description Job Description Position: Desktop Support Engineer Location: Newark, NJ Schedule: 5 days per week, onsite. Interview Process: Initial phone screening, followed by an in-person interview. You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues. Requirements: • 4–6 years’ experience or college degree, • Windows AD, Office 365, DHCP, DNS, LAN/WAN, • Ticketing system, asset management, vendor coordination, • Strong customer service and communication skills, • Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM. Note: • Fully onsite role requiring presence 5 days a week, Tuesday to Saturday from 8:00 AM to 4:30 PM., • Must be available to work Saturdays and certain holidays as part of a 24/7 support team.Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description 1. Working experience in a Japanese company is a plus., 2. Any involvement of Project Management is a plus. Industries Computer/IT Services Salary $65,000 - $75,000 Working Hours 9:00 am to 6:00 pm Monday to Friday but required to be flexible to stay late night as needed. Career Level Required At least 2 Years Experience Required Experienced, Non Manager Education Required Bachelor's Degree Job Type Employee Job Status Full Time Exempt ====================================================================== Japanese IT currently have an opening for Helpdesk Engineer (TIER 2 level). This position assesses and troubleshoots computer support problems and resolves problems of users. We are looking for self-motivated, team-oriented and highly organized individuals with excellent communication. A work location will be at a client's site in NY/NJ area. In response to our client's request, this position does not have an established work schedule. You will be required to work a flexible schedule based on the client's needs. Please understand that the position will require flexibility on your part. PRIMARY RESPONSIBILITIES: 1. Serving as the escalation point from Tier 1 engineer to provide the troubleshooting for the users., 2. Very good knowledge of Microsoft Windows OS (Windows 10), Microsoft Office, E-mail (Exchange/Outlook), Microsoft Office 365, Adobe Acrobat related, and Database (basic skills are OK)., 3. Support users by using Helpdesk tickets, follow-up with users., 4. Maintaining and creating technical documents, such as user manuals and procedures., 5. Software installations, configurations, and troubleshooting for users., 6. Hardware (PC, Printer, etc.) setup, installations and configurations for users., 7. Needs to communicate with our vendor and manufacture for the new order, product replacement, and/or technical support from them., 8. Planning and conducts the user trainings at the client's site. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Excellent skills of Microsoft OS and Office products., 2. Good PC knowledge and skills., 3. Basic Network and cloud knowledge., 4. Excellent communication skills. If you know Japanese, it would be a plus., 5. Excellent customer service skills., 6. Strong team orientation skills., 7. Must be authorized to work in the U.S. REQUIRED EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in MIS or CIS., 2. At least 2 years of experience in IT Helpdesk Engineer or a similar position. SUPPLEMENTARY QUALIFICATIONS: 1. Working experience in a Japanese company is a plus., 2. Any involvement of Project Management is a plus.

Job Description Industries Computer/IT Services Salary $60,000 - $70,000 Working Hours 9:00 am to 6:00 pm Monday to Friday but required to be flexible to stay late night as needed. Career Level Required Entry level Experience Required Experienced, Non Manager Education Required Bachelor's Degree Job Type Employee Job Status Full Time Exempt ====================================================================== Japanese IT company currently have an opening for Helpdesk Engineer (TIER 1 level). This position assesses and troubleshoots computer support problems and resolves problems of users. They are looking for self-motivated, team-oriented and highly organized individuals. A work location will be at a client's site mostly in NY/NJ area. In response to our client's request, this position does not have an established work schedule. You will be required to work a flexible schedule based on the client's needs. Please understand that the position will require flexibility on your part. PRIMARY RESPONSIBILITIES: 1. Serving as the first point of contact for customers seeking technical assistance over the phone or email., 2. Good knowledge of Microsoft Windows OS (Windows10), Microsoft Office, E-mail (Exchange/Outlook), Microsoft Office 365, Adobe Acrobat related, and Database (basic skills are OK)., 3. Support users by using Helpdesk tickets system and follow-up with users., 4. Maintaining and creating technical documents, such as user manuals and procedures., 5. Software installations, configurations, troubleshoot for users., 6. Hardware (PC, Printer, etc.) setup, installations and configurations for users., 7. Needs to communicate with our vendor and manufacture for the new order, product replacement, and/or technical support from them., 8. Planning and conducts the user training at the client's site. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Excellent skills of Microsoft OS and Office products., 2. Good PC knowledge and skills., 3. Basic Network and cloud knowledge., 4. Excellent communication skills. If you know Japanese, it would be a plus., 5. Excellent customer service skills., 6. Strong team orientation skills., 7. Must be authorized to work in the U.S. REQUIRED EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in MIS or CIS., 2. Entry level of experience in IT Helpdesk Engineer or a similar position is a plus. SUPPLEMENTARY QUALIFICATIONS: 1. Working experience in a Japanese company is a plus., 2. Any Microsoft Certification is a plus., 3. Any involvement of Project Management is a plus.

Job DescriptionFull Time Contract Title or Role: Network/Infrastructure Specialist Compensation: Up to $75.00/hour commensurate with experience Location: Onsite NYC Length of Contract: 24 monthsPosition Description This dual-scope role combines project management with network and infrastructure oversight for Information Technology Services (ITS) infrastructure and communications initiatives. The position requires prior hands-on networking experience to lead capital project coordination and oversee vendor and contractor installation and configuration of network infrastructure. Working collaboratively with internal personnel, architects, engineers, construction project managers, vendors, and contractors, this role ensures ITS requirements, technical standards, and project objectives are met throughout the planning, design, bidding, construction, and implementation lifecycle. Responsibilities: • Serve as the primary point of contact between the client’s IT department and project stakeholders, including architects, engineers, construction project managers, vendors, and contractors, throughout planning, design, bidding, construction, and implementation., • Develop, review, and contribute to Statements of Work (SOWs), technical specifications, and project documentation for competitive bidding and procurement., • Maintain and update project databases, tracking systems, and IT infrastructure records, including communications, wireless, structured cabling, and IP camera systems., • Review contractor and vendor bids and provide recommendations on qualified vendors and contractors, including coordination with the project’s engineering firm of record., • Monitor project progress, timelines, and budgets; assist with invoice, billing, and change order reviews; and identify and help resolve risks and technical issues., • Review project designs, drawings, and specifications to identify conflicts, gaps, or deficiencies that may affect IT infrastructure or operations., • Oversee installation and configuration of Cisco switches and Cisco Wireless Controller-based wireless equipment, coordinating with vendors, contractors, and technical teams to support successful implementation., • Support the transition of completed infrastructure into operations by ensuring documentation and standards are maintained and identifying opportunities to improve infrastructure design, deployment, and reliability.Qualifications:, • Proven experience combining project management with network and infrastructure oversight, including prior hands-on networking experience., • Prior hands-on experience with Cisco switching and wireless infrastructure, with the ability to oversee implementation activities., • Prior experience with Cisco Wireless Controllers., • CCNA certification preferred., • Experience managing IT or technology capital projects, including SOW development, bid evaluation, and vendor or contractor coordination., • Experience maintaining project documentation, database and tracking systems, and infrastructure records., • Strong written and verbal communication skills, with the ability to liaise effectively with architects, engineers, contractors, and internal stakeholders. Education & Certifications: • Bachelor's degree preferred.

Project Account – Construction Management \n \n Rapidly growing Newark based construction management firm has an opening for a Project Accountant. This person should have experience with construction project cost accounting, percentage completion accounting, AIA requisition processing, AP, AR, reconciliations, month, and year-end experience. \n \n We are seeking an experienced Construction Project Accountant to join our team. This is a permanent position that requires a strong understanding of percent completion accounting. This applicant should have a background in Vista Viewpoint software. You will work closely with our project managers and other team members to ensure financial transparency and accuracy throughout the life cycle of our construction projects. \n \n Responsibilities: \n \n As a Construction Project Accountant, your main responsibility will be to manage all financial aspects of our construction projects. This includes but is not limited to: \n \n 1. Managing all aspects of project accounting, including job cost tracking. \n 1. Utilizing Vista Viewpoint software to input and track financial data. \n 1. Preparing and updating AIA requisition, project budgets and forecasts. \n 1. Reviewing and approving subcontractor and vendor invoices. \n 1. Ensuring accurate and timely percent completion accounting. \n 1. Preparing financial reports for project managers and senior management and clients. \n 1. Assisting with internal and external audits. \n 1. Working with project managers and other team members to ensure financial accuracy and transparency. \n 1. Identifying and resolving accounting discrepancies and irregularities. \n 1. Ensuring compliance with accounting policies and regulatory requirements. \n \n To succeed in this role, you will need: \n \n 1. A minimum of 4 years of experience in construction project accounting. \n 1. Experience with percentage completion accounting. \n 1. Proficiency in using Vista Viewpoint software. \n 1. Experience with AIA requisition processing. \n 1. Excellent analytical and problem-solving skills. \n 1. Strong communication and interpersonal skills. \n 1. The ability to work well in a team and independently. \n 1. A keen attention to detail and a high level of accuracy. \n 1. The ability to manage multiple projects and meet deadlines. \n

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job DescriptionScope of Work The Telecom Management unit is responsible for telecom infrastructure and services to 7000 users across all 37 locations. These services include the management and support of Telephone lines, Phone instruments, Data circuits, Interactive Voice Response Systems, Video Teleconferencing, and Voice over IP (VoIP) phone system, Voicemail, Instant Messaging and Public Announcement Systems. The candidate specific duties will include: " Provide Telecom Support, telephone repairs, moves, adds, and changes at various field offices including 2 Secure Detention Center facilities. " Interface with Telecom vendors to resolve issues and system upgrades " Perform site surveys and participate in walk throughs to diagnose problems for moves, adds, changes, repairs, and telecom solutions " Perform required tasks for conversion of Centrex phone system to VoIP i.e. stations reviews, placement of instruments, interact with system integrator, testing and training " Manage data circuits (WAN, Internet, PRIs); interface with carriers, network team for the installation of new circuits and troubleshooting of existing circuits " Use of Telecommunications provisioning software and Cisco Hosted Collaboration Solution (HCS) to administer moves, adds and changes on Client end users Centrex phones, VoIP phones and Voice Mail Systems " Use videoconference (VTC) infrastructure to connect multiple parties to video conferences and assist with the installation and troubleshooting of endpoints. " Design and maintain the MDF, IDF, cable infrastructures at all locations. " Install, terminate, and test cabling of moderate distance. " Coordinate & implement backbone cabling where necessary. Oversee cabling work performed by the vendors. " Use Telecom Inventory Management System to keep up to date inventory on voice and data lines, phone instruments assigned to locations/users. " Utilize Service Desk software to create problem tickets, manage assigned workload and update assigned problem tickets with detailed resolution. " Conduct end user technical training or provide instructions as needed on Telecommunications instruments, VoIP, videoconferencing, and peripherals. " Required to work at any location within the five boroughs of NYC to support 24x7 operations " Required to work in 2 secure detention center facilities in Brooklyn and Bronx Vendor Qualifications " Preferably 5 years of hands-on experience as Telecom Engineer managing telecom services " Working knowledge of Microsoft Windows 10, Office 365/Exchange online, Browsers, MS Visio, and Project " Experience with Telecommunication Enterprise Direct, Telecommunication CMAC, VMM, Interactive Voice Response Systems, Cisco Hosted Collaboration Solution (HCS) " Working experience in recognizing and resolving Telecom (hardware, software, application) problems " Must have good verbal and written communication skills, problem solving skills, customer service and interpersonal skills " Ability to multitask and perform in a high-paced/high pressure environment " Ability to work independently or within a group to resolve an issue " Ability to communicate with different levels of the organization " Strong team player with service-oriented attitude and customer focus " Ability to provide effective and efficient real-time support for a variety of Telecom issues, and users proven experience with solving telecom related issues via the phone. " Ability to work in small IDF closets " Must be able to lift and move equipment weighing up to 50lbs Thank you! Jackie Jackie Flynn Director of Recruiting TNT Staffing LLC 70 Kinderkamack Road, Suite 100 Emerson NJ 07646 (201) 497-6305 x 403 Office (201) 574-3889 Cell (201) 754-9755 Fax Jackie@tntstaffing.com

Job Description • 4-7 years of experience in Desktop Support Engineer., • 4-7 years of experience in Desktop Management - Infrastructure Services (IS), • Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required., • Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues., • PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer., • Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc., • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software., • Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations, • Provide onsite and remote technical assistance to End Users., • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement., • Respond to end-user requests for updates on ticket status and promptly follow up as needed., • Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs), • Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement), • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades., • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support, • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites., • Good understanding of O365 and related support activities? Good understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and Firewall, • Providing 2nd line technical support, incident & problem management through effective management of Service Desk Tool, • Experience of working within SLAs and ITIL processes, • Effective written and verbal communication skills, • Very strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.

Job DescriptionCompany Description Job Description We’re hiring a Desktop Engineer for our 3rd shift (Tues–Sat, 12am–8am, onsite in Newark, NJ). Please share your updated resume. You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues. Requirements: • 4–6 years’ experience or college degree, • Windows AD, Office 365, DHCP, DNS, LAN/WAN, • Ticketing system, asset management, vendor coordination, • Strong customer service and communication skills, • Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description▶︎ Job Details ・Job Title: IT Help Desk Support Specialist ・Client: Japanese Corporate thorugh Cinter (Staffing) ・Working Location: New York NY, 10016 (Onsite) ・Employment Type: Non-Exempt, W-2 ・Salary: $26-30 / Per Hour (DOE) ・Benefit: 401K match, No insurance ・Working Hours : 9:00AM to 5:30PM (Include unpaid 1 hour lunch break) = 37.5 hours / per week ▶︎ Key Responsibilities: • Provides technical support for end-user customers and maintains communication via phone, email, or in-person, by analyzing and troubleshooting problems, as well as performing hardware and software installation and testing., • Maintains user manuals and internal documents to document processes, solutions, and environment for continuous improvement in operations., • Perform Server Administration support, such as monitoring., • Monitor network environment, including desktop and network maintenance, software installation, and troubleshooting., • Performs server administration, user account management, basic administration and troubleshooting activities., • Prioritizes incoming requests or issues, escalating to designated support teams as necessary., • Provides periodic IT training to users and participate in regional and global IT projects. ▶︎ The right candidate will possess: • Ability to work effectively based on management direction as well as to work as a strong team contributor., • Ability to communicate effectively with customers, internal technology teams and users with various skill levels., • Strong organization skills and be capable to deliver high quality of work., • Ability to learn quickly and efficiently as a team player, with minimum supervision., • Ability to multitask based on priority; Customer focused and detail oriented. ▶︎ Skills & Qualifications: • Bachelor’s degree in Computer Science or related field; or equivalent work experience in the IT field., • At least 1-2 years of experience in end user support with Windows based LAN/WAN/Remote Access Support experience., • Extensive knowledge of various business software: Windows OS, Office365, Adobe Acrobat., • Experience with managing and troubleshooting iOS-based devices, Conference System, MS Surface and HP laptops., • ITFL Foundation, A+, Network+, Microsoft Product related certifications or other IT vendor certifications preferred but not required., • Proficient English communication skills are a must. Powered by JazzHR Zq1LShCU91

Job DescriptionAt CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client has a new opportunity for a qualified Deskside Support Technician to join their team onsite in New York, NY. The ideal candidate is independent, resourceful, and comfortable being the face of IT for the office. They take ownership, prioritize on their own, and know when to escalate to remote teams. Deskside & End-User Support • Provide hands-on deskside and walk-up support for macOS, accounts and access, SaaS applications, network connectivity, printing, and peripherals, • Own Jira tickets from first touch through resolution, escalating to remote specialist teams as needed, • Provide high-touch support for local leaders and VIPs when required Onboarding & Offboarding • Prepare, enroll, and deploy devices for new hires; run onboarding tech orientations, • Recover, wipe, and redeploy equipment for departing employees, • Maintain local inventory, loaners, and stockroom accuracy; coordinate shipping and vendor pickups Meeting Rooms & Events • Perform room readiness checks and troubleshoot conferencing, displays, and audio, • Set up and support technology for office events, all-hands, and hybrid meetings, • Travel within NYC to support offsite events, partner locations, or temporary spaces as needed Site Ownership • Act as the primary IT point of contact for workplace, facilities, and local leadership, • Coordinate with vendors, ISPs, and building management on onsite work, • Maintain site documentation, runbooks, and knowledge base content; communicate site status and issues to remote IT leadership Skills and Qualifications: • Minimum 3+ years of IT support, desktop support, or end-user computing experience, • Experience working independently as a sole or primary onsite IT resource, • Strong troubleshooting experience with macOS and enterprise end-user technology (MDM such as Jamf, SSO/identity tools such as Okta, Google Workspace, Slack, Zoom), • Experience with device onboarding/offboarding and asset management, • Experience supporting conference rooms, video conferencing, and live events, • Experience supporting executives or VIP users preferred, • Basic networking knowledge (Wi-Fi, switching, ISP troubleshooting) preferred, • Experience with Jira or similar ITSM/ticketing systems and structured escalation workflows preferred, • Experience contributing to runbooks and knowledge bases preferred, • Strong prioritization, ownership, and judgment without onsite supervision, • Excellent communication, professionalism, and discretion, • Ability to travel within NYC and lift up to 50 lbs. Wage Range: The rate for this position is between $24.75 - $33.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. Equal Employment Opportunity: CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com. Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship. AI Usage: Please note, artificial intelligence (AI) may be used to screen and/or assess applicants for this position but will not be used to substantially replace human decision making regarding this position. Arizona Applicants: TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE. California Residents: PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE. We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance. Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY. Rhode Island Applicants: THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.