Perkins Restaurant & Bakery - CyHawk Hospitality Inc.
Restaurant Server
27 days ago
Ankeny
Job DescriptionPerkins Restaurant is now hiring morning and evening shift Servers for our Perkins Restaurant in Ankeny. This could be a part-time or full-time position. Stop in any time to apply at: 714 SE Oralabor Rd. - Ankeny Benefits of working for us include: 1. Supportive ownership that believes in family, 2. Closed on Christmas Day, 3. Yearly anniversary checks for continued employment*, 4. Free Employee Meals and family discounts*, 5. Competitive wages for your experience, 6. Paychecks delivered weekly, 7. Flexible hours & schedules, 8. Structured training program for all positions, 9. Referral bonus for great employees who recruit other great employees, 10. Career path that rewards you financially for your advancement within the company*Ask manager for details SUMMARY OF POSITION Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows quests genuine hospitality while providing them with a memorable experience. Look like a professional and show sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. POSITION ACTIVITIES AND TASKS • Guest Interactions, • Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene., • Greets guest in a courteous and respectable way when seated at station., • Welcomes guests immediate upon seating with a non-scripted greeting, • Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests needs., • Deliver Hot Food Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately., • Deliver Perkins Service Show a desire to please with your genuine hospitality, personality and specific suggestions at every step. Actively engage Guests who have concerns and remedy them. Ensure that each Guest is 100% satisfied with his/her dining experience., • Clean Keep tables/station, pantry line area and dining room common areas clean. Complete assigned Perkins cleaning system duties., • Attends to any additional guests needs or requests, • Maintains dining area pre-bussing, detailing etc., • Maintains cleanliness of his/her stations and pantry., • Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc., • Executes the service cycle and team responsibilities at all times. Ensures 100% guest satisfaction on every visit., • Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc., • Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration., • Processes Orders, • Writes guest check and/or operates POS equipment pursuant to company policies., • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction., • Assists Team Members, • Maintains service stations, garnish line, service bar and common areas of the restaurant, • Restocks service station with glasses, tea, ice and plates, • Restocks garnish line, • Fills condiments, • Sorts, polishes and rolls silverware, • Cleans mirrors and artifacts, • Runs food for all servers to ensure hot food is served hot