Work remotely jobs in New York - Page 3

Job Description Ripple is looking for an experienced Level 2 Support Engineer. That means you probably have around 5 years of IT experience. You are definitely enthusiastic about both people and IT. Here’s the mission of the job, and what you can expect. Mission for the Ripple Support Engineer: To make Ripple clients feel human, especially when they are having an IT problem. To solve problems - and prevent future ones - using smart thinking. To become a better person in the process, and help us become better people for knowing you. Core Values • Assume Good Intentions, • Best is Best, • Freedom to do your best work, • Ask why, not just how, • Commitment to each other, • Celebrate loudly, • Team performance, family feel The kind of stuff you’ll do: As a Senior IT Support Technician, you’ll be a key player in delivering excellent technical support and project execution for our clients and teammates. Here’s what your days will look like: • Provide Tier 2 and Tier 3 support for desktops, laptops, mobile devices, printers, servers, and networks across Mac and Windows environments., • Troubleshoot and resolve issues involving Microsoft 365, Google Workspace, VPNs, file servers, cloud services, security tools, and other line-of-business applications., • Handle escalations from junior technicians and serve as a technical escalation point for more complex issues., • Provision, deploy, and manage new Macs, PCs, mobile devices, printers, and other office technology., • Install and configure software — from line-of-business apps to antivirus, security tools, VPN clients, and productivity platforms., • Deploy and maintain networking gear like firewalls, switches, access points, and routers — both onsite and remotely., • Use RMM, PSA, and documentation platforms to manage tickets, log work, and keep records up to date., • Monitor and respond to alerts, resolving issues proactively before the client even notices., • Work with vendors and third-party support to troubleshoot and escalate product-specific issues as needed., • Travel onsite as required for client visits, installations, or urgent troubleshooting, • Ripple customers will sing your praises often. They will say things like: “Pat is so friendly.” “Pat is so helpful.” “Pat helped me understand something technical without sounding technical.” “Pat never speaks down to me.”, • Ability to communicate empathetically, logically, and clearly in a boatload of different situations. Calm under pressure, graceful under fire, and able to bring the funk at all times, • Natural troubleshooting skills, • Reliable transportation and a good driving record, • Ability to find answers, • Unquenchable desire to grow - personally, and professionally, • A “roll up your sleeves and let’s get to it” work ethic, • Both Mac and PC skills, • Use - and create - documentation, • Previous MSP experience a big plus What we’ll bring: • A workplace of unrivaled flexibility, • Challenging work, • A team that cares about you and your goals, • Good pay, • Very good benefits (full health, 401k, etc.), • Amazing clients and coworkers

Job Description Responsibilities: • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals., • Documents, maintains, upgrades or replaces hardware and software systems., • Supports and maintains user account information including rights, security and systems groups., • Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution., • Escalates tickets when issues are not easily identified or corrected., • Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers., • Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested., • Relies on experience and judgment to plan and accomplish goals., • Performs a variety of IT related tasks as assigned., • Works under general supervision; reports to the Director of IS Support Services., • Evaluates documented resolutions to analyze trends for prevention of future problems., • Alerts management of emerging trends in incidents., • A certain degree of creativity and latitude is required., • Experience in industry-standard technologies and methodologies., • Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives., • Assist with development and improvement of in-house software applications training programs and related courseware., • Provide End-User Training as required., • An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area., • A certain degree of creativity and latitude is required. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Purpose of Position: To provide high-quality IT support and services that enable Bank employees to seamlessly access technology, empowering them to effectively serve the Bank’s clients. Provision and manage user access, including account creation, modification, and deactivation, ensuring appropriate permissions and security protocols are followed.To serve as the first tier of support, using analytical problem-solving skills to troubleshoot and appropriately escalate issues. Essential Job Functions: • Troubleshoot, diagnose and resolve technical hardware and software issues remotely and in person., • Open and close IT service requests and manage the classification, assignment, tracking, escalation, and completion of requests., • Provide Windows end-user hardware (desktop/laptop), software, and smartphone/tablet support., • Provide technical support, deployment, configuration, and installation of computers., • Perform hardware diagnostics and coordinate repairs., • Install and test computers, printers, and other peripherals; configure operating systems and application software packages., • Help maintain and assist in operating all audio-video equipment., • Assist in implementing and deploying telecommunications systems, including VOIP, cell phones, etc, • Support the maintenance of physical IT assets, installed software, and third-party tools to ensure efficient troubleshooting and inventory tracking., • Create, delete, and manage user accounts and access permissions. Resolving user-reported issues related to access, permissions, and account problems., • Support audit processes by providing logs and evidence of access management activities., • Crosstrain network administration tasks., • Onsite branch visits are required for maintenance, IT-related issues, and new setups/installations, • Must be available to work weekends, overtime, and cover for team members when they are on vacation., • Perform other duties as directed. Knowledge, Skills, and Experience Requirements: • Associate degree or minimum 5+ years of equivalent experience in a related field, • At least one-year hands-on experience in a technology support function, • Effective verbal and written communication skills and ability to communicate and interact with senior management and staff at all levels, • Strong analytical and problem-solving skills, • Highly organized, resourceful and results-oriented, • Understanding of and passion for new technology trends

Job Description JCCGCI is seeking a dependable and service-oriented IT Assistant to provide day-to-day technical support to staff and help maintain reliable, secure technology systems. This role supports hardware, software, and network needs; assists with IT projects; and plays an important role in ensuring staff can work efficiently and effectively. Key Responsibilities • Provide first-level technical support for hardware, software, and connectivity issues (in person and remotely)., • Assist with setup, configuration, and maintenance of computers, mobile devices, printers, and other IT equipment., • Support user account management, including onboarding/offboarding, password resets, and access permissions., • Troubleshoot common operating system, application, and network issues; escalate complex issues as needed., • Maintain IT inventory, track equipment assignments, and assist with asset management and procurement., • Assist with system updates, patches, backups, and antivirus monitoring., • Support basic network functions such as Wi-Fi connectivity and peripheral setup., • Document procedures, troubleshooting steps, and issue resolutions., • Assist with IT projects, including software implementations, system upgrades, and technology trainings., • Follow organizational policies related to data security, confidentiality, and acceptable technology use., • Perform other related duties as assigned. Qualifications • High school diploma or equivalent required; Associate’s degree in Information Technology or a related field preferred., • One (1) year of IT support or help desk experience preferred., • Working knowledge of Windows operating systems., • Basic understanding of networking concepts (Wi-Fi, VPNs, printers, Ethernet, shared drives)., • Familiarity with Microsoft 365 and/or Google Workspace., • Strong problem-solving, communication, and customer service skills., • Ability to manage multiple tasks and maintain accurate technical records. This position is Full-Time, 35 hours per week This is an On-Site position with traveling to other JCCGCI sites required Pay: $28.00 - $32.00 per hour We offer a comprehensive benefits package, generous PTO, and free on-site parking JCCCGCI Inc. is an EOE. Company DescriptionA COMMUNITY BASED ORGANIZATION WITH A CITYWIDE IMPACT The Jewish Community Council of Greater Coney Island is an Equal Opportunity EmployerA COMMUNITY BASED ORGANIZATION WITH A CITYWIDE IMPACT\r\nThe Jewish Community Council of Greater Coney Island is an Equal Opportunity Employer

Job DescriptionDescriptionWeCare Centers at Foltsbrook Care Center is seeking an experienced LPNAC to join our team on a full-time basis. In this role, you’ll support our nursing facility by completing MDS assessments and ensuring accurate documentation for quality resident care and proper reimbursement. Key Responsibilities • Complete MDS assessments (MDS experience required), • Prepare and transmit reports to Medicare & Medicaid, • Ensure accuracy of medical records and coding, • Licensed Practical Nurse (LPN) in the State of NY with MDS experience, • Strong attention to detail and accuracy, • Ability to work independently and remotely Benefits • Employee Referral Bonus, • Health Insurance, • Dental Insurance, • Vision Insurance, • Voluntary Benefits, • Same Day Pay, • EAP, • 401k We reward hard working and caring professionals with competitive pay, benefits, and growth opportunities! #SPONSOR123

Job Description Reports to: Head of IT Direct Reports: None FLSA Status: Non-Exempt Location: New York, NY ORGANIZATIONAL OVERVIEW Foundation for a Just Society (FJS) envisions a world where all people are equally valued and lead self-determined lives. FJS advances the rights of women, girls, and LGBTQI people and promotes gender and racial justice by ensuring those most affected by injustice have the resources they need to cultivate the leadership and solutions that transform our world. FJS makes grants to local, national, regional, and global organizations and networks with an emphasis on Francophone West Africa, Mesoamerica, South and Southeast Asia, and the US Southeast. FJS supports efforts that advance long-term, structural change and/or meet immediate needs that enable women, girls, and LGBTQI people most affected by injustice to be leaders, strategists, and agents of change. POSITION SUMMARY The IT Specialist provides hands-on support to ensure the smooth daily operation of technology for our small team of about 35 staff, while also contributing to strategic IT initiatives and system improvements. The (title) will be responsible for day to day management of our IT ticketing system, MDM system, events support, and other projects as needed. This role reports to the Head of IT and helps with the management of IT infrastructure and support services for FJS as well as affiliated in-building entities and staff through service agreements. This is a highly collaborative role that blends direct user support with systems monitoring, documentation, participation and some leadership in IT projects. It’s an excellent opportunity for a tech-savvy problem-solver who enjoys working across teams and contributing to a mission-driven organization. ESSENTIAL DUTIES & RESPONSIBILITIES Responsible for providing technical assistance, project management, and support for our small but growing team related to our computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions. Additional responsibilities include, but are not limited to: Technical Support: • Provide technical assistance and support for incoming inquiries and issues related to computer systems, software, and hardware by responding to support tickets and other inquiries via chat, email, or phone. Ask questions to determine the nature of the problem and walk staff through problem-solving processes., • Diagnose and resolve system errors, network problems, and other computer systems issues., • Remotely access hardware or software for staff to make changes and fix problems., • Follow up with staff to ensure full resolution of issues., • Install, update, configure, or repair hardware, software, and operating systems., • Resolve low level technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems., • Install, configure and maintain computer peripherals for users., • Maintain optimal daily performance of computer systems., • Monitor operations of devices and systems such as MDM, copy machines, data backups, and antivirus., • Generate reports to analyze common complaints and problems., • Request feedback and other methods of correspondence to improve support and training methods., • Regularly test shared equipment such as copy machines, AV equipment, etc., and proactively flag or resolve issues., • Train staff members on ways to self-troubleshoot and self-diagnose problems., • Train staff on proper use and best practices for any software and hardware used., • Review training manuals and other IT documentation to suggest edits as needed., • Stay informed on current related news, trends, and best practices., • Research and suggest new ways to improve systems., • Update knowledge base articles., • Keep the MDM system’s apps and policies updated., • Inventory tracking., • Assist Head of IT with testing and deploying IT projects., • Ad hoc projects – work with the Head of IT and other departments to assist with various projects., • Lead AV system and video conferencing setup for onsite or remote events or meetings QUALIFICATIONS Required • Minimum of four years’ experience in IT support role., • Excellent customer service and communication skills., • Excellent troubleshooting skills., • Experience in configuring and troubleshooting Apple products including MacBook, iPad, and iPhone., • Experience in working in a professional workplace environment, experience in non-profits or foundations preferred., • Experience working with software packages and platforms such as Microsoft Office, Google Workspace, video conferencing solutions, and remote desktop software., • Experience with MDM platforms such as jamf or Mosyle., • Working knowledge with networking configuration., • Strong familiarity with digital security best practices., • Highly professional and able to maintain tact and confidentiality at all times., • Experience managing Google Gemini and/or other artificial intelligence platforms., • Experience working or volunteering in the women’s human rights and social justice movements and/or philanthropy., • Associate degree in computer science or related field. Salary range: $74,990 - $93,738, depending on experience. FJS offers a benefits package that includes: • 100% employer-paid medical, dental, and vision insurance for all eligible employees and their spouses, domestic partners, and eligible dependents., • Paid vacation days, and closed Christmas Eve through New Year’s Day., • 401(k) retirement plan (with generous employer match)., • 100% employer-paid life insurance, supplemental short-term disability, and long-term disability., • Generous parental leave with full salary continuation., • Educational support benefits – tuition reimbursement, student loan repayment, dependent tuition assistance., • Supplemental benefits for adoption, reproductive health, surrogacy, and transgender and intersex health. WORK LOCATION & SCHEDULE This is a New York-based position, classified as Essential Staff. It is primarily in person, with the option to work from home up to two days a week based on business needs. Occasional travel may be required for staff retreats or special projects. Deadline to apply is January 31, 2026 FJS is committed to cultivating an organizational culture where everyone is able to bring their full, authentic selves to work. The foundation believes a diverse, inclusive, and equitable workplace is one where all employees, no matter their gender, race, ethnicity, national origin, age, sexual orientation, gender identity, gender expression, education or disability, are valued and respected. Powered by JazzHR eqT5LnNQqF

Job Description The Chautauqua School of Music provides students from across the world the opportunity of studying with world-renowned teachers. Whether it is faculty, administrative or residence hall staff, our employees provide caring and nurturing support toward the growth of the students. The Chautauqua Symphony Orchestra is the professional orchestra of Chautauqua Institution, performing major symphonic repertoire and collaborating with Opera and visiting dance companies. The school and orchestra are part of the Performing and Visual Arts department, whose mission is to expand the lives of our audience (and employees) within and beyond the Institution’s gates through the power of the performing and visual arts. About Your Compensation Compensation for this position starts at $17.50/Hour and, with demonstrated experience and qualifications, candidates may earn up to $20.00/Hour. About Your Work Day • Music Procurement:, • Serves as primary point of responsibility for all tasks related to procurement, preparation and maintenance of MSFO, School of Music, and Community Band music. Procurement may be done remotely prior to being on-site in June., • Works closely with the Programming Office and MSFO Music Director, guest artists and Chautauqua Opera staff to determine the need purchase or rental of music for the season, in accord with budgetary limitations., • Effects all music rentals and applies for grand rights, as needed. Communicates with publishers regarding broadcasts or streaming., • Performs inventory on all music at retrieval/receipt and prior to return., • Distributes parts to principal strings for bowings., • Provides access to scores and parts to the orchestra with accurate rehearsal markings, appropriate transpositions, bowings and indications for beginning, ending, cuts and repeats., • Sets out and collects music for all MSFO services. Delivers and retrieves scores for conductors and soloists., • Organization, • Organizes and prioritizes all processes of the MSFO library and part markers., • Organizes information and maintains archive of all season repertoire using Chautauqua Institution’s licensed software, currently Sharepoint and Artsvision., • Compiles musicians’ program sheets, including instrumentation and clarifications of stop, start, cuts and repeats. Maintains record of any music borrowed in advance by musicians or conductors., • Maintains stock of materials for printing, binding, marking music and oversees any other library staff in those efforts., • Communication and Planning, • Supports work of all musicians and staff to achieve successful MSFO performances., • Works with string principals in managing the coordination of bowings., • Interaction and work with CSO Library, • Works under the guidance of the CSO principal librarian in completing MSFO work, as needed., • Works in collaboration with student librarians who are supervised by Manager of Student Services Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August. About Your Schedule Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement. While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position: Will be scheduled to work an average of 37.5-hours/week. Scheduled hours may include evenings, weekends, and holidays based on business needs. About Living on the Grounds Chautauqua Institution may provide limited housing options on our grounds or assist you with locating nearby housing arrangements for selecting opportunities based on business needs. Housing is not an option for many positions and may be of a cost to you. Candidates should assume there are no employer-provided or employer-assisted housing options available for this position unless it is otherwise stated. Employer may provide housing for out-of-area candidates. About Chautauqua Institution Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization. Discovering Your Chautauqua Experience There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. Our Commitment to IDEA Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA. Joining Our Talent Community Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Training & development Responsibilities: • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians., • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures., • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards., • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations., • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery., • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date., • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality., • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities., • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.Knowledge, Skills, & Qualifications:, • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus., • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS)., • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar., • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk., • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization., • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion., • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service., • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.

Job Description Employee Status: Full Time, Exempt Location/Office: New York, NY (CAI has a hybrid work schedule of working 2 days in the office and 3 days remote.) General Statement of Responsibilities: The Addiction Public Health Specialist - Tobacco works in partnership with a multidisciplinary team to provide leadership, direction, and day-to-day management for all activities associated with achieving the goals of the New York State Center for Health Systems Improvement (C-HSI) project, funded by the New York State Department of Health Bureau of Tobacco Control (BTC). This includes overseeing the design, implementation, evaluation, and continuous improvement of capacity-building strategies that strengthen the ability of state public health, stakeholders, and the 8 BTC Health Systems for New York contractors (HSTFNY) to improve access to and utilization of evidence-based and innovative tobacco use treatment (TUT) services in healthcare settings across New York State to reduce tobacco-related morbidity and mortality. In addition, this position partners with the Director of Tobacco Control Health Initiatives to develop and sustain strategic partnerships, convene and facilitate stakeholder meetings, and contribute expertise to broader tobacco-related initiatives. The Addiction Public Health Specialist – Tobacco also plays a key role in advancing CAI’s organizational portfolio in behavioral health and addiction, of which tobacco is a central focus, by identifying opportunities, supporting program development, and cultivating collaborations that expand CAI’s impact in this field. Major Tasks and Responsibilities (include, but are not limited to): • Provide strategic vision and day-to-day direction for all activities associated with administering the C-HSI, including oversight of daily operations, staff, and project deliverables., • Lead the design, delivery, and evaluation of proactive, on-demand, and group technical assistance (including communities of practice), delivered virtually and in-person, to support regional contractors in integrating tobacco use treatment (TUT) into health and behavioral health systems., • Identify, cultivate, and maintain strategic partnerships toward achievement of project goals and objectives., • Facilitate and provide leadership for statewide workgroups, advisory bodies, and issue-specific committees that advance BTC and HSTFNY health systems improvement goals., • Collaborate with partners, consultants and project staff to develop practical resources and training curricula and materials that enable contractors and healthcare organizations to strengthen their delivery of TUT., • Serve as a subject matter expert on health systems change, evidence-based frameworks, and implementation strategies that accelerate the translation of research into practice., • Provide leadership in planning, facilitation, and follow-up for all project-related meetings, including internal team, partner, funder, contractor, and consultant convenings., • Develop and oversee communication products such as website content, newsletters, letters of opinion, reports, and press releases to advance project visibility and stakeholder engagement., • Ensure compliance with BTC reporting requirements, support fiscal management of project budgets, and contribute to funder communications., • Identify, pursue, and support the development of new opportunities to expand CAI’s portfolio in behavioral health, addiction, and health systems change initiatives., • Masters-level degree and/or a minimum of 7 years combined (training and field) experience in health policy, public health, and/or health care operations., • In-depth understanding of the current healthcare delivery, including behavioral health systems, and financing landscape in New York State, including familiarity with Medicaid, New York State Delivery System Reform Incentive Payment (DSRIP), meaningful use, electronic health records, and billing and reimbursement., • Familiarity with evidence-based smoking cessation interventions, Electronic Nicotine Delivery Systems, and health systems improvement principles., • Applied and practical experience in the design and delivery of technical assistance to facilitate policy and systems change., • Knowledge of quality improvement and performance management principles to improve patient and community outcomes., • Excellent analytic, strategic thinking, and presentation skills, including interpersonal as well as oral and written communications skills., • Excellent planning skills, extremely organized, and ability to multitask., • Demonstrated skills in project coordination and project management., • Ability to work both independently and as part of an interdisciplinary team., • Advanced knowledge of Microsoft Word/Excel/Access/PowerPoint/Outlook. PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Addiction Public Health Specialist - Tobacco job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Addiction Public Health Specialist - Tobacco job. While performing the Addiction Public Health Specialist - Tobacco responsibilities, the employee is required to talk and hear. This position requires the employee to be on-site at a CAI office. The employee is often required to sit and work at a desk for prolonged periods of time and use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl. Must be able to lift up to 15 pounds at times. Vision abilities required by this job include close vision. This job description is intended to convey information essential to understanding the scope of the Addiction Public Health Specialist - Tobacco position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. Compensation The salary range for this position is $80,000 - $90,000. CAI offers the following benefits: • Medical, dental and vision insurance, • Employee Assistance Program (EAP), • Flexible spending Account (FSA), • Dependent Care Account (DCA), • Transit Reimbursement Account, • Life Insurance – company sponsored up to $50,000, • Long term disability (LTD), • Short term disability (STD), • 401K retirement plan after three (3) months of employment, • Semi-monthly payroll, the 15th and last day of each month, • Flexible and Hybrid work schedules, • 11 Holidays per year, • 2 Personal days year, • 12 Sick days per year, • 10-15 Vacation days per year increasing after 4 years of service, • 1 Cancer Screening Day per year, • Bereavement Leave, • Jury Duty Leave, • CAI is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description UBMD Orthopaedics & Sports Medicine is seeking full time Clinical Support Assistant to support Dr Christopher Hamill's Office This position will support providers and serve our patients at the following location; • Williamsville Office; 111 N Maplemere Rd, Williamsville NY 14221 **Administrative Days on Monday, Thursday, and Friday 8am to 4pm; have the option to work remotely. Office hours are 8am to 4pm Tuesday and Wednesday at the Maplemere Office. The Clinical Support Assistant supports providers and patients by performing a variety of administrative and clinical duties to ensure continuity of patient service and workflow within the office. Job duties to include, but not limited to: • Verifies patient demographic information is complete and correct including address, phone number, email, pharmacy, referring Doctor and PCP information and ensures required "Meaningful Use" fields are complete. Changes the location and doctor patient is seeing as applicable., • Ensures patient has signed any required documents including HIPAA and Financial Policies., • Rooming Patients/Checking patients out-generating work notes, orders, etc. based on the providers directive., • Patient chart prep for day of appointments: enter x-ray orders, verify patient demographic/insurance information, obtain any necessary medical records, • Ensure Patient IQ and MIPS compliance, • Review & distribute daily progress notes to primary doctors and referring doctors., • Complete & distribute disability paperwork. Log forms & form fees following office protocol, • Answers and directs incoming calls promptly and appropriately; listen and return voicemails., • Scheduling/Rescheduling patient appointments, to also include internal referrals and Orthocare follow-ups., • Sending/responding to triages, emails, teams messages (Medent, Outlook, MS Teams), • Respects and protects the confidentiality of all patient and Company information through the adherence of all HIPAA guidelines and regulations., • Other team-related responsibilities as needed, • Education Requirements** High School diploma or equivalent required., • Experience Requirements** One to two years of experience in healthcare provider’s office or hospital setting preferred., • 401a, • Dental insurance, • Disability insurance, • Employee assistance program, • Flexible spending account, • Free parking, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Retirement plan, • Tuition reimbursement, • Day shift, • Monday to Friday Experience: • Medent: 1 year (Preferred), • Medical office: 1 year (Preferred)

Job DescriptionSalary: 64000 Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, were creating a legacy that goes beyond businessone thats changing the world for the better. In this role, you will be responsible for providing expert technical support to customers and technicians, troubleshooting mechanical, electrical, and building automation system issues remotely. You will act as a liaison between the customer and the engineering team to ensure timely resolution of product-related concerns, and you will coordinate field service visits when issues require on-site attention. With a strong focus on customer satisfaction, you will also be involved in performance tracking, process improvements, and collaboration with internal teams to enhance products and services. Your expertise in troubleshooting and product optimization will be key in driving energy-efficient solutions and reducing environmental impacts. Key Accountabilities: Technical Support & Troubleshooting • Answer queue calls from technicians and customers on site to troubleshoot mechanical, electrical, and Building Automation System (BAS) issues remotely., • Assist customers with problematic equipment and recommend appropriate solutions., • Determine whether reported issues are product-related or site-related, and take appropriate action for product-related concerns, • Work closely with QA and Engineering teams to identify and resolve underlying product issues and prevent recurring failures., • During troubleshooting calls, provide guidance and recommendations to optimize product usage, improving performance and energy efficiency, • Load programs to PLCs and HMIs on control panels, as well as configure and program VFDs as needed., • Conduct troubleshooting related to mechanical issues with pumps, electrical issues with VFDs, control panels, and communication problems with building automation systems. On-Site Support & Coordination • If an issue cannot be resolved remotely, coordinate and schedule a field service technician or authorized service partner (ASP) for an on-site inspection and diagnosis, ensuring they have a detailed scope of work., • Travel to local project sites (~10% of the time) for hands-on troubleshooting, start-up assistance, and commissioning of Armstrong supplied equipment., • Review field service reports from technicians and ASPs, update customers on findings, and communicate any necessary recommendations or required actions., • Provide customers with quotes for additional work or replacement parts based on field service reports and recommendations. Customer Support & Service Request Management • Respond to customer-submitted tickets for warranty claims and service requests, determining the nature of the issue and whether it qualifies as a warranty concern., • Take ownership of assigned tickets, ensuring timely resolution and proactive communication with customers., • Follow up with logistics teams on service-related tickets, ensuring prompt handling and shipment of required parts., • Recommend appropriate replacement part numbers to customers based on troubleshooting findings and service history. Performance & Process Improvement • Maintain and improve KPI targets, including average response time and ticket closure time., • Multitask efficiently by logging cases in the system while actively troubleshooting with customers., • Work with service coordinators and the National Service Manager to ensure effective scheduling and dispatch of field technicians and ASPs., • Collaborate with internal teams and vendors to enhance products and service processes, implementing improvements to reduce cycle times and enhance customer experience., • Provide feedback on new products received from customers, working with product owners to drive enhancements from a service perspective., • Participate in value stream meetings to provide feedback from a service perspective for product development and improvements. What Were Looking For To thrive in this role, you should bring: Education & Experience • Diploma or degree in Electrical Engineering, Building Controls/Automation, HVAC, or a related field, with at least three (3) years of relevant experience, • Alternatively, five (5) years of experience in the HVAC/Controls industry may be considered, • At least two (2) years of experience working in technical support, customer service, or a related role in an industrial environment., • Experience with engineering, manufacturing, and distribution operations is an asset., • Public speaking and training experience is a plus. Technical Expertise • Strong knowledge of centrifugal pumps, heat exchangers, and building automation controls., • Familiarity with building automation communication protocols such as BACnet and Modbus., • Experience with Tridium Niagara and wireless networking is a definite asset., • Hands-on experience with troubleshooting VFDs, PLCs, HMIs, and control panels. Skills & Abilities • Strong technical aptitude with the ability to work independently and collaboratively in a fast-paced, evolving environment., • Creative problem-solving skills and ability to conduct root cause analysis., • Ability to break down complex problems into simplified solutions and provide clear, well-thought-out recommendations., • Strong team-oriented leadership skills with a proactive, action-driven approach., • Customer-first mentality with a commitment to taking ownership of support tickets and ensuring customer satisfaction., • Excellent communication skills with the ability to engage in open and authentic discussions in all situations., • Ability to multitask effectively, balancing phone support, case documentation, and coordination with internal teams simultaneously. Why Armstrong Fluid Technology? By joining us, youll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. Youll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrows solutions today.

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job DescriptionSalary: $50,000 - $60,000 Title: Onsite Support & Hardware Engineer Location: Brooklyn, NY Department: Projects Job Type: Full-Time Ready to Escape the IT Grind? Come Build Something Greater with My IT Crew. AtMy IT Crew, we believe every team member deserves a voice. Since 2016, weve been a leader in the Managed Service Provider (MSP) space by doing things differentlyempowering our people, embracing innovation, and delivering exceptional service. We are looking for anOnsite Support & Hardware Engineerto join our Brooklyn team.This role is designed with a structured transition: You will begin your journey with a dedicated23 months immersion in Hardware & Inventory. During this initial phase, you will work internally to diagnose repairs, organize the stockroom, and master the equipment that powers our clients' businesses (from desktops and laptops to kiosks). Once this foundational period is complete,you will transition to your primary role as an Onsite Support Engineer.You will then serve as the trusted face of My IT Crew, traveling to client sites to build relationships and solve technical problems, utilizing the deep hardware expertise you gained during your initial training. This position is ideal for someone who wants to know the "nuts and bolts" of the hardware before becoming the hero who keeps our clients up and running onsite. What Youll Do Phase 1: Hardware Engineering & Inventory (Office-Based / First 23 Months) • Diagnose and repair a variety of hardware systems including desktops, laptops, kiosks, and networking equipment., • Manage the full lifecycle of hardware assets: receiving, labeling, storing, shipping, and tracking., • Coordinate with vendors for warranty claims, RMA processing, and hardware replacements., • Maintain accurate inventory logs and service records in ConnectWise and asset systems., • Ensure the workspace and equipment areas remain clean, organized, and secure., • Deploy to client locations to resolve critical system downtime, hardware failures, or network outages that cannot be fixed remotely., • Perform onsite installations, upgrades, and physical maintenance of IT systems., • Serve as the face of My IT Crew during site visits, collaborating with client staff to reassure them and resolve issues efficiently., • Act as a liaison between the client and the internal service desk during complex onsite troubleshooting. What You Bring Experience & Education • 3+ years of Windows-based IT support, systems administration, or hardware repair experience., • Associates or Bachelors degree in Computer Engineering/IT (Preferred) or equivalent experience., • Proven experience with hands-on hardware troubleshooting (component replacement, diagnostics)., • Strong understanding of PC components, operating systems (Windows/Linux), and networking basics (TCP/IP, switching)., • Familiarity with ticketing systems (ConnectWise preferred), documentation practices, and asset tracking., • Adaptability: Ability to switch gears between detailed bench work and high-pressure onsite client service., • Communication: Excellent interpersonal skills to work effectively with clients during outages., • Organization: Detail-oriented mindset for tracking inventory, RMAs, and documentation., • Problem Solving: A proactive mindset with strong critical thinking skills. Why Youll Love It Here • Useful, living documentation at your fingertips., • A team that listensand learns from each other., • Weekly collaborative trainings, not boring lectures., • New tools, new tech, and no gatekeeping., • A company that rewards initiative and values growthboth personal and professional. Sound like you? Lets talk. My IT Crew isnt just a place to workits a place to grow, contribute, and thrive. Come be part of a team thats redefining what IT support can be.

Job Title: Administrative Assistant Employment Type: Contract Work Hours: 37.5 hrs./week Work site: 100% Onsite Location: Riverview Innovation Center, 150 Broadway, Albany, NY 12204 Job Duration: 2 Years Closing: 12/22/2025. #CB Job Duties and Responsibilities: • Prepare requests for medical records including identifying correct template letter, identifying complete patient information, identifying appropriate treatment dates, identifying correct facilities or practice locations, and including appropriate enclosures., • Prepare Quality Assurance requests including identifying the correct subject information, identifying the appropriate time period and including the appropriate enclosures., • Preparing complainant contact letters within required time frames., • Prepare subpoena including the appropriate subject information, outline of investigative material and correct assigned case investigator., • Pull and scan all appropriate files, as identified in documentation and complete certification process with Director of Investigations or their delegate., • Track all requests and follow up within statutory timeframes including ensuring appropriate certified mail documentation meets the due process timelines and place documentation in electronic and physical investigative files., • Coordinate, prepare, and execute scheduling of meetings, agendas, meeting minutes, and memos., • Prepare response letters for executive correspondence, communication with other agencies, or other external parties., • Complete and submit confidential data requests as assigned, including tracking and following up to ensure receipt of all data elements., • Schedule investigative meetings both in person and remotely., • Update investigative requests in investigative management electronic system- iTrak, • Coordinate the provision of medical records and documentation to Medical Expert consultants in the investigative process utilizing HCS SFT or encrypted USB Flash, • Drives and follow up within required timeframes to ensure secure receipt., • Manage incoming investigative telephone calls, oversee all certified mail and tracking, oversee the tracking and distribution of all investigative mail, complete the scanning and processing of investigative documentation, and maintaining the OPMC calendars., • Create and manage all tracking logs., • Working knowledge and experience with Microsoft Office; may include Word, Excel, Access, Outlook and Power Point., • Strong verbal communication skills., • Good organizational skills and attention to details., • Ability to work on multiple tasks within a given day., • Work Hours: Full-time, 7.5 hours daily, 9AM to 5PM, • Transportation Options: Public transportation available., • Free parking facility available at the job location., • Interview will be conducted in person or online based on the availability., • There is a cost of $13.00 to obtain a NYS ID badge that is required for access to the OPMC Suite., • Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us., • We offer weekly payments via ACH (Automated Clearing House)., • Serving as Prime Vendors to New York State and New York City for over 10 years.

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The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Insurance Verification Representative to work remotely. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by th