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COORDINADOR/A DE CALL CENTER (m/f/d) ¿QUIÉNES SOMOS? En Albali Centros de Formación y Albali Business School creemos que la formación puede cambiar vidas. Llevamos más de tres décadas ayudando a miles de personas a reinventarse profesionalmente, acceder a nuevas oportunidades laborales y desarrollar carreras con futuro en sectores clave para la sociedad. Hoy somos una compañía en plena evolución. Con más de diez centros en España, un equipo multidisciplinar en crecimiento y el respaldo del grupo europeo Eureka Education, iniciamos una nueva etapa marcada por la innovación, la expansión y el desarrollo del talento. Buscamos personas con ganas de construir, aportar ideas y crecer junto a una organización dinámica, cercana y con la ambición de seguir dejando huella en el sector de la formación especializada. ¿A QUIÉN BUSCAMOS? Buscamos incorporar a dos Coordinadores/as de Call Center para liderar y acompañar a nuestros equipos de Asesoras Comerciales. Se trata de una posición clave dentro de nuestra estructura comercial. No buscamos únicamente buenos vendedores. Buscamos líderes capaces de desarrollar personas, mejorar resultados y generar equipos de alto rendimiento. Queremos incorporar profesionales con experiencia real en gestión de equipos comerciales inbound y outbound, acostumbrados a trabajar con objetivos exigentes, analizar indicadores de rendimiento y acompañar a sus equipos en la mejora continua. Si disfrutas ayudando a otros a vender más y mejor, desarrollando talento y liderando desde la cercanía, pero con exigencia, queremos conocerte! ¿CUÁL SERÁ TU MISIÓN? Asegurar el máximo rendimiento comercial de tu equipo de asesores-as comerciales, acompañándolas en su desarrollo profesional, ayudándolas a alcanzar sus objetivos de venta y garantizando una excelente ejecución de los procesos comerciales. Serás una figura de referencia en el día a día del equipo y actuarás como primer nivel de liderazgo y soporte para el equipo comercial. ¿QUÉ HARÁS EN TU DÍA A DÍA? Liderazgo y desarrollo de equipo • Gestionar un equipo de aproximadamente 20 Asesor@s Comerciales., • Realizar reuniones individuales periódicas de seguimiento y desarrollo., • Identificar fortalezas, áreas de mejora y oportunidades de crecimiento., • Elaborar y ejecutar planes de mejora individuales., • Participar en procesos de onboarding y acompañamiento de nuevas incorporaciones., • Realizar evaluaciones de desempeño y seguimiento continuo de resultados., • Gestionar incidencias operativas y situaciones complejas del equipo., • Seguimiento disciplinario cuando resulte necesario. Seguimiento comercial • Supervisar la actividad diaria y el cumplimiento de objetivos., • Analizar KPIs comerciales como conversión, contactabilidad, matriculaciones, productividad y seguimiento de oportunidades., • Detectar cuellos de botella y oportunidades de mejora., • Revisar y optimizar argumentarios y procesos de venta., • Realizar escuchas y auditorías de llamadas., • Asegurar la correcta utilización del CRM y herramientas comerciales. Venta y soporte estratégico • Participar en operaciones comerciales complejas o estratégicas., • Apoyar al equipo en negociaciones y cierres de mayor dificultad., • Gestionar escalaciones que requieran un mayor nivel de experiencia comercial., • Mantener contacto directo con potenciales alumnos cuando la situación lo requiera. Mejora continua • Proponer mejoras en procesos, herramientas y metodologías de trabajo., • Colaborar con la Responsable de Operaciones de Call Center en iniciativas de optimización y crecimiento., • Contribuir al desarrollo de una cultura de alto rendimiento basada en datos, aprendizaje y mejora continua. NUESTRO/A COLEGA IDEAL Nos encajaría especialmente una persona con: • 3-5 años de experiencia coordinando equipos de ventas telefónicas o Call Center., • Experiencia demostrable gestionando equipos comerciales orientados a objetivos., • Capacidad para desarrollar personas y mejorar el rendimiento de equipos., • Experiencia trabajando con KPIs y métricas comerciales., • Dominio de CRM y herramientas de gestión comercial., • Capacidad para analizar datos y convertirlos en planes de acción concretos., • Excelentes habilidades de comunicación, liderazgo e influencia. Será muy valorable: • Experiencia en empresas de formación, educación privada o cursos profesionales., • Experiencia gestionando equipos de más de 20 personas., • Experiencia en venta consultiva., • Conocimientos de automatización comercial, reporting e IA aplicada a ventas., • Experiencia en productos formativos o programas orientados a empleabilidad. ¿QUÉ TIPO DE PERSONA TRIUNFA EN ESTA POSICIÓN? • Líder cercano pero exigente., • Orientado a resultados sin perder de vista a las personas., • Capaz de tomar decisiones y asumir responsabilidades., • Acostumbrado a trabajar bajo presión y con objetivos ambiciosos., • Con mentalidad de mejora continua., • Con pasión por las ventas, los datos y el desarrollo de equipos. Si disfrutas más viendo crecer a tu equipo que cerrando una venta individual, probablemente encajes muy bien en esta posición. ¿QUÉ TE OFRECEMOS? • Incorporarte a una compañía en plena expansión y profesionalización., • Un rol con impacto real en los resultados del negocio., • Posibilidad de liderar equipos amplios y participar en la construcción de una estructura comercial escalable., • Entorno dinámico, exigente y orientado a resultados., • Autonomía para proponer mejoras y generar impacto., • Plan de desarrollo profesional dentro de una organización en crecimiento., • Salario fijo competitivo y sistema de retribución variable ligado a resultados. ¿TE INTERESA? Si tienes experiencia liderando equipos comerciales, disfrutas desarrollando personas y quieres formar parte de un proyecto ambicioso en plena fase de crecimiento, queremos conocerte. En Albali Centros de Formación creemos que los grandes resultados comerciales no se consiguen únicamente con buenos vendedores. Se consiguen con grandes líderes capaces de acompañar, desarrollar e inspirar a sus equipos cada día.

Objective: You are a fundamental piece for us as you will be responsible for contributing to achieve the best state of health and well-being of our guests through comprehensive and personalized medical care. What will be your main duties? • Evaluate previous health questionnaires and communicate with the rest of the areas about indications and contraindications., • Advise appropriately on healthy habits and preventive measures to promote overall health, • Prescribe and interpret laboratory tests to obtain further information on underlying abnormalities and infections, • Foster an atmosphere of trust and understanding with guests, • Participate in daily department meetings such as guest follow-ups, clinical discussions, continuing education, individual critical case reviews and those of the medical team, • Maintain the medical records system up to date at all times: prescriptions and indications, contraindications, and any relevant facts, • Make health recommendations of other specialties practiced in the company that are beneficial to the objective or health of the guests. What should you bring? • Minimum of 5 years of experience in Primary Care, in Internal Medicine., • Degree in Medicine. If foreign degree, it must be validated and approved by the Spanish Ministry of Education and Science., • To be registered in Spain, • Languages: English and Spanish fluent (level test will be performed) What do we offer you? • The best place to develop your career, • Be part of a leading brand in full expansion process (SHA Mexico and SHA Emirates), in a multicultural environment, with first class professionals, providing a great positive impact on the planet. We are Green Globe!, • We take care of your health and well-being through weCare, a program designed for our talents, which includes daily healthy menus prepared by our team of Chefs, free medical consultations, fitness and meditation sessions, bonuses in local businesses and many other activities., • We want you to grow and learn every day and that is why we are committed to your career plan and continuous training with our SHA Academy., • To help people achieve and maintain optimal health, so they can enjoy their full physical, mental and spiritual potential. We are driven to give our best and we want to make a global impact!, • Competitive salary

Objective:You are a fundamental piece for us as you will be responsible for contributing to achieve the best state of health and well-being of our guests through comprehensive and personalized medical care.What will be your main duties?Evaluate previous health questionnaires and communicate with the rest of the areas about indications and contraindications.Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.Advise appropriately on healthy habits and preventive measures to promote overall healthPrescribe and interpret laboratory tests to obtain further information on underlying abnormalities and infectionsFoster an atmosphere of trust and understanding with guestsParticipate in daily department meetings such as guest follow-ups, clinical discussions, continuing education, individual critical case reviews and those of the medical teamMaintain the medical records system up to date at all times: prescriptions and indications, contraindications, and any relevant factsMake health recommendations of other specialties practiced in the company that are beneficial to the objective or health of the guests.What should you bring?Minimum of 5 years of experience in Primary Care, in Internal Medicine.Degree in Medicine. If foreign degree, it must be validated and approved by the Spanish Ministry of Education and Science.To be registered in SpainLanguages: English and Spanish fluent (level test will be performed)What do we offer you?The best place to develop your careerBe part of a leading brand in full expansion process (SHA Mexico and SHA Emirates), in a multicultural environment, with first class professionals, providing a great positive impact on the planet. We are Green Globe!We take care of your health and well-being through weCare, a program designed for our talents, which includes daily healthy menus prepared by our team of Chefs, free medical consultations, fitness and meditation sessions, bonuses in local businesses and many other activities.We want you to grow and learn every day and that is why we are committed to your career plan and continuous training with our SHA Academy.To help people achieve and maintain optimal health, so they can enjoy their full physical, mental and spiritual potential. xhfqzwm We are driven to give our best and we want to make a global impact!Competitive salary

Operational Excellence & Strategic Initiatives Senior ExpertYou’llbe joining a diverse and ambitious team, spread across Germany, Canada, and Spain, all working together to shape the future of sustainable energy. At PowerCo we celebrate collaboration, progress and that spark that turns bold ideas into real impact. From our new gigafactory in Sagunto(Valencia), we’re driving a project that’s transforming both the region and the future of clean mobility in Europe — and you can be part of it.Your role and key responsibilitiesThis position will be part of our Operations Department, the heart of PowerCo — where innovation becomes reality. This area brings together multiple teams working on the construction of our gigafactory and the different stagesof battery cell production. From engineering and design to process optimization and production excellence, Operations is where the future of energy takes shape.In your day-to-day, you will:- Drive strategic projects on behalf of the CEO, ensuring alignment with company priorities and effective cross-functional execution.- Develop, track, and optimize operational cost plans in collaboration with the CEO, CFO, and senior stakeholders.- Identify and assess business development opportunities through market, competitor, financial, and operational analyses.- Lead operational optimization initiatives focused on energy costs, shift systems, organizational efficiency, and overhead reduction.- Manage high-priority special projects, including PV park operations, preparing decision-support materials for senior management.What you bring to the team- Master’s degree in Science, Business Management, or a related field.- Minimum 6 years of experience in operational cost planning, business development, operational optimization, strategy, or special project management.- Proven knowledge of cost structure analysis, financial and operational planning, business case development, and strategic decision-support.- Strong analytical, project management, and cross-functional coordination abilities, with the capacity to prepare reports and recommendations for senior management.- Willingness to work in Sagunto. Please note that while some positions are currently based in Valencia, our operations will progressively move to Sagunto, so we require availability to work there from the start.- Please submit your CV in English.- Willingness to work rotating shifts.What makes you stand out- Experience in PV park operations, energy cost optimization, or company-wide cost management initiatives.- Knowledge of business case development, market and competitor analysis, financial modelling, and operational efficiency methods.- Experience preparing decision-support materials, reports, and recommendations for senior management.- Possession of a disability certificate of 33% or more is valued. At PowerCo, we are deeply committed to diversity and inclusion — embracing neurodiversity, functional diversity, and all forms of individual difference. We believe diverse perspectives make us stronger and ensure everyone feels welcome, valued, and heard.What to look forward to- Competitive salary aligned with the Spanish Chemical Industry Collective Agreement, plus short-term incentives (STI).- 25 vacation days a year + extra PowerCo Days to truly disconnect.- Full health insurance coverage for you.- Gympass membership to keep your body and mind in top shape.- Monthly meal allowance through Cobee.- Permanent contract — we’re building something to last.- Employee discounts, including special rates on vehicles from the Group.Company: PowerCo Battery Spain, S.A.U.Location: Valencia, ESAre you a battery believer?PowerCo was founded in 2022 to become a global battery champion. Headquarteredin Germany, we are currently ramping up gigafactories in Salzgitter, Valencia and St. Thomas in Canada with a total volume of up to 200 GWh. We are integrating the entire value chain and building a supply chain as local as possible. With that we are driving the development of a strong, sustainable battery industry in Europe and North America.Diversity, Equity and InclusionWe believe that the best results are created in a diverse and inclusive environment. Therefore, all qualified applications will be considered for employment regardless of age, race, religion, gender (identity), sexual orientation, national origin or disability.PowerCo is open to hire people of all abilities including those with certificate of disabilities. Our company is deeply committed to fostering an inclusive environment that embraces neurodiversity, functional diversity, and all facets of individual differences. We believe in the strength of diverse perspectives and are dedicated to creating a workforce where everyone feels welcomed and valued.#J-18808-Ljbffr

Seprotec Multilingual Solutions, empresa líder dentro del sector multilingüe, busca intérpretes de chino mandarín en Alicante. Se trata de servicios de interpretación consecutiva por horas. Tareas Interpretación oral de los idiomas requeridos al español y viceversa. Requisitos Dominio de chino mandarín y buen manejo del español. Valoraremos positivamente contar con experiencia en interpretación. Disponibilidad preferente en horario de mañana; pero valoraremos disponibilidad en otras franjas horarias. Valoraremos positivamente contar con vehículo propio. Información adicional: - Se facilita glosario de términos básicos para asegurar precisión en la interpretación. - Horas variables según demanda (servicios programados y/o urgentes). Seprotec es una compañía que valora la diversidad como motor de talento. Trabajamos a diario para generar un ambiente inclusivo e impulsar una cultura basada en los valores de respeto y colaboración. Promovemos un entorno de desarrollo del potencial individual, por lo que animamos a todas las personas interesadas a inscribirse con independencia de sus circunstancias, trayectorias, habilidades y bagaje.

Senior Manager Operations Gross Margin and Performance Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados. As our Operations Gross Margin & Performance Senior Manager, you will play a critical role in driving profitability and operational excellence across our global manufacturing network. Working at the intersection of Finance, Operations and IT, you will establish greater transparency into manufacturing performance, influence strategic decision‑making, and help shape how we manage gross margin across our global operations. In return, you'll join a collaborative, international environment where your expertise will directly influence business performance while providing outstanding opportunities for professional growth and career development. More about the role • Lead the global Operations gross margin framework, ensuring consistency, transparency and governance across all manufacturing sites and regions, • Drive visibility of operational performance by analysing key cost drivers including productivity, labour, material, overheads and fixed cost absorption, • Partner with Finance, Operations and IT teams to improve data quality, align financial systems and strengthen margin reporting, • Identify opportunities to improve profitability, challenge performance gaps and support cost optimisation initiatives with measurable financial impact, • Develop and maintain global standards for margin reporting, variance analysis and performance governance, • Translate complex operational and financial data into clear business insights that support strategic decision‑making, • Collaborate with cross‑functional stakeholders to support budgeting, forecasting and long‑term operational planning More about you • Bachelor's degree in Finance, Business, Economics or a related discipline, with 8‑12+ years' experience in Operations Finance, manufacturing controlling or gross margin management within a complex, multi‑site manufacturing environment, • Proven experience partnering with Operations leaders to drive manufacturing performance, improve operational efficiency and deliver measurable profitability improvements, • Strong understanding of Operations, including manufacturing processes, standard costing, productivity, labour, material and overhead cost drivers, with the ability to translate operational performance into financial outcomes, • Advanced analytical skills with experience using Excel, financial modelling and data visualisation tools such as Power BI or Tableau to support Operations performance management, • Confident communicator with the ability to influence senior stakeholders across Operations, Finance and Supply Chain, building strong cross‑functional partnerships to drive change, • A proactive, results‑driven mindset with a passion for continuous improvement and a track record of delivering operational excellence in a fast‑paced manufacturing environment, • Proficiency with ERP systems such as SAP, • Fluent in English, with Spanish language skills considered an advantage, • MedTech or healthcare manufacturing experience would also be an advantage More about what we offer As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans. Alicante, Spain Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. xcskxlj We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status. #J-18808-Ljbffr

Senior Manager Operations Gross Margin and PerformanceAs our Operations Gross Margin & Performance Senior Manager, you will play a critical role in driving profitability and operational excellence across our global manufacturing network. Working at the intersection of Finance, Operations and IT, you will establish greater transparency into manufacturing performance, influence strategic decision‑making, and help shape how we manage gross margin across our global operations. In return, you'll join a collaborative, international environment where your expertise will directly influence business performance while providing outstanding opportunities for professional growth and career development.More about the role- Lead the global Operations gross margin framework, ensuring consistency, transparency and governance across all manufacturing sites and regions- Drive visibility of operational performance by analysing key cost drivers including productivity, labour, material, overheads and fixed cost absorption- Partner with Finance, Operations and IT teams to improve data quality, align financial systems and strengthen margin reporting- Identify opportunities to improve profitability, challenge performance gaps and support cost optimisation initiatives with measurable financial impact- Develop and maintain global standards for margin reporting, variance analysis and performance governance- Translate complex operational and financial data into clear business insights that support strategic decision‑making- Collaborate with cross‑functional stakeholders to support budgeting, forecasting and long‑term operational planningMore about you- Bachelor's degree in Finance, Business, Economics or a related discipline, with 8‑12+ years' experience in Operations Finance, manufacturing controlling or gross margin management within a complex, multi‑site manufacturing environment- Proven experience partnering with Operations leaders to drive manufacturing performance, improve operational efficiency and deliver measurable profitability improvements- Strong understanding of Operations, including manufacturing processes, standard costing, productivity, labour, material and overhead cost drivers, with the ability to translate operational performance into financial outcomes- Advanced analytical skills with experience using Excel, financial modelling and data visualisation tools such as Power BI or Tableau to support Operations performance management- Confident communicator with the ability to influence senior stakeholders across Operations, Finance and Supply Chain, building strong cross‑functional partnerships to drive change- A proactive, results‑driven mindset with a passion for continuous improvement and a track record of delivering operational excellence in a fast‑paced manufacturing environment- Proficiency with ERP systems such as SAP- Fluent in English, with Spanish language skills considered an advantage- MedTech or healthcare manufacturing experience would also be an advantageMore about what we offerAs one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.Alicante, SpainSonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.#J-18808-Ljbffr

ph3About the Role /h3 pThis is an office-based role in Alicante (Valencian Community). /p pAlbali Centros de Formación is seeking an Academic Excellence Digital Learning Manager to lead the continuous improvement, standardisation and digital transformation of our academic model across all campuses. /p pThis role combines academic quality, faculty development, learning innovation and digital content creation. The successful candidate will ensure that all students receive a consistent, high-quality learning experience regardless of location, while progressively transforming Albali's know-how into scalable digital learning assets. /p pThe role will play a key part in supporting Albali's ambitious growth plans by creating a robust, replicable and technology-enabled academic model that can scale efficiently across new campuses and programmes. /p h3Reporting Line /h3 ul liReports directly to Management. /li liWorks in close coordination with the Academic Operations Manager. /li liLeads the network of Subject Coordinators functionally. /li liCollaborates closely with HR, Operations and IT teams. /li /ul h3Key Responsibilities /h3 h3Pillar 1 · Academic Excellence /h3 h3Faculty Performance Development /h3 ul liEvaluate teaching quality through classroom observations, feedback processes and performance reviews. /li liDesign and implement improvement plans for faculty members. /li liLead onboarding, training and mentoring programmes for new and existing teachers. /li liFoster a culture of continuous learning and professional development. /li /ul h3Academic Standards Consistency /h3 ul liStandardise teaching methodologies, learning materials, practical activities and assessment criteria across all campuses. /li liDevelop and maintain teaching guidelines and academic best practices. /li liEnsure a consistent student experience regardless of campus or instructor. /li /ul h3Academic Recruitment Support /h3 ul liSupport HR in the academic assessment and validation of teaching candidates. /li liParticipate in interviews and teaching evaluations when required. /li liHelp define faculty competency frameworks and selection criteria. /li /ul h3Leadership of Subject Coordinators /h3 ul liLead and coordinate the network of Subject Coordinators across all disciplines. /li liEnsure continuous review and improvement of content, methodology, practical exercises and assessments. /li liPromote knowledge sharing and collaboration among subject matter experts. /li /ul h3Academic Quality Performance Monitoring /h3 ul liDefine and monitor academic KPIs and quality indicators. /li liAnalyse student satisfaction, academic performance and learning outcomes. /li liIdentify improvement opportunities and implement corrective actions. /li liDrive a culture of evidence-based decision-making. /li /ul h3Compliance Accreditation /h3 ul liEnsure compliance with academic regulations, accreditation requirements and quality standards. /li liCoordinate academic audits and evidence-gathering processes. /li liMaintain readiness for external inspections and accreditation reviews. /li /ul h3Academic Innovation /h3 ul liIdentify and prioritise initiatives that improve teaching effectiveness and student outcomes. /li liEvaluate emerging educational methodologies and technologies. /li liPromote innovation while maintaining academic rigour and operational simplicity. /li /ul h3Pillar 2 · Digital Learning Innovation /h3 h3Digital Content Development /h3 ul liCreate and oversee the production of digital learning assets, including videos, learning capsules, tutorials and supporting materials. /li liConvert classroom-based knowledge into scalable digital resources. /li liEstablish quality standards for digital educational content. /li /ul h3LMS Management /h3 ul liManage and continuously improve the learning management system (Moodle). /li liOptimise the learner experience and platform usability. /li liSupport integrations with other systems and educational tools. /li /ul h3Artificial Intelligence Applied to Learning /h3 ul liIdentify and implement AI solutions to enhance content creation, assessment, tutoring and student support. /li liPromote practical and responsible adoption of AI within the academic model. /li liTrain faculty members on AI-enabled teaching tools and methodologies. /li /ul h3Blended Online Learning /h3 ul liSupport the design and implementation of hybrid and online programmes. /li liAdapt existing face-to-face content into effective digital learning experiences. /li liEnsure consistency of quality across all delivery formats. /li /ul h3Faculty Digital Upskilling /h3 ul liTrain and support teachers in the use of digital tools, platforms and educational technologies. /li liEncourage adoption of best practices in digital teaching and learning. /li /ul h3Pillar 3 · Knowledge Management Scalability /h3 h3Knowledge Capture /h3 ul liCapture and structure the expertise of teachers, coordinators and subject matter experts. /li liCreate repositories of reusable academic resources and best practices. /li /ul h3Academic Asset Creation /h3 ul liTransform individual know-how into institutional knowledge. /li liBuild scalable academic frameworks, templates, assessment models, and learning resources. /li /ul h3Scalability Replicability /h3 ul liDesign academic processes that allow Albali to expand into new campuses while maintaining quality standards. /li liReduce dependency on individual instructors through robust systems and documentation. /li liSupport the creation of a scalable and replicable academic model. /li /ul h3Experience Required /h3 ul li5+ years of experience in academic quality, educational leadership, faculty development, instructional design or learning innovation. /li liExperience managing or coordinating teaching teams, academic departments or educational projects. /li liExperience working with Learning Management Systems, ideally Moodle. /li liProven track record of implementing standards, processes and continuous improvement initiatives. /li liExperience using AI tools such as ChatGPT, Claude or similar technologies in professional or educational environments. /li liExperience within vocational education, professional training, higher education or multi-campus organisations. /li liExperience managing accreditation or quality assurance processes. /li liExperience in blended learning, e-learning or digital transformation projects. /li liExperience working in fast-growing organisations undergoing expansion. /li /ul h3Key Skills /h3 h3Technical Skills /h3 ul liStrong understanding of pedagogy, instructional design and adult learning methodologies. /li liLMS administration and optimisation (preferably Moodle). /li liDigital content creation and basic video production/editing. /li liPractical use of AI tools for education and content development. /li liData analysis and KPI monitoring. /li liAcademic quality assurance and compliance management. /li /ul h3Leadership Skills /h3 ul liAbility to influence and develop faculty members. /li liStrong coaching and mentoring capabilities. /li liTeam leadership and stakeholder management. /li liChange management and transformation leadership. /li liStrategic thinker with strong execution capabilities. /li liHighly organised and process-oriented. /li liAutonomous and proactive. /li liExcellent communication and presentation skills. /li liStrong attention to detail and quality standards. /li liPassion for education, innovation, and technology. /li /ul /p #J-18808-Ljbffr

As our Operations Gross Margin & Performance Senior Manager, you will play a critical role in driving profitability and operational excellence across our global manufacturing network. Working at the intersection of Finance, Operations and IT, you will establish greater transparency into manufacturing performance, influence strategic decision-making, and help shape how we manage gross margin across our global operations. In return, you'll join a collaborative, international environment where your expertise will directly influence business performance while providing outstanding opportunities for professional growth and career development. Cualquier información adicional que necesite para este trabajo se encuentra en el texto a continuación. Asegúrese de leerla detenidamente y luego envíe su solicitud. * We welcome applications from candidates who are willing to relocate to Alicante, Spain, provided they already have the legal right to work in Spain * More About The Role • Lead the global Operations gross margin framework, ensuring consistency, transparency and governance across all manufacturing sites and regions, • Drive visibility of operational performance by analysing key cost drivers including productivity, labour, material, overheads and fixed cost absorption, • Partner with Finance, Operations and IT teams to improve data quality, align financial systems and strengthen margin reporting., • Identify opportunities to improve profitability, challenge performance gaps and support cost optimisation initiatives with measurable financial impact, • Develop and maintain global standards for margin reporting, variance analysis and performance governance, • Translate complex operational and financial data into clear business insights that support strategic decision-making, • Collaborate with cross-functional stakeholders to support budgeting, forecasting and long-term operational planningMore About You, • Bachelor's degree in Finance, Business, Economics or a related discipline, with 8-12+ years' experience in Operations Finance, manufacturing controlling or gross margin management within a complex, multi-site manufacturing environment, • Proven experience partnering with Operations leaders to drive manufacturing performance, improve operational efficiency and deliver measurable profitability improvements., • Strong understanding of Operations, including manufacturing processes, standard costing, productivity, labour, material and overhead cost drivers, with the ability to translate operational performance into financial outcomes., • Advanced analytical skills with experience using Excel, financial modelling and data visualisation tools such as Power BI or Tableau to support Operations performance management., • Confident communicator with the ability to influence senior stakeholders across Operations, Finance and Supply Chain, building strong cross-functional partnerships to drive change., • A proactive, results-driven mindset with a passion for continuous improvement and a track record of delivering operational excellence in a fast-paced manufacturing environment., • Proficiency with ERP systems such as SAP, • Fluent in English, with Spanish language skills considered an advantage., • MedTech or healthcare manufacturing experience would also be an advantageMore About What We Offer As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans. xcskxlj For this vacancy only direct applications will be considered. #J-18808-Ljbffr

Senior Manager Customer Experience Operations (m/f/d) ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. Drive the transformation of Sonova's end-to-end order management experience At Sonova, we're committed to delivering exceptional experiences at every stage of the customer journey. As part of our Customer Experience Operations team, you'll play a key role in transforming our end-to-end order management landscape, helping shape how we deliver a seamless customer experience across global markets. In this strategic role, you'll lead complex transformation initiatives across the order management lifecycle - from customer order through delivery and after‑sales support. Working at the intersection of Business, IT, Digital and eCommerce, you'll translate business needs into scalable operational solutions, turning strategic priorities into tangible improvements that accelerate digital transformation, simplify operations and enhance the customer experience. More about the role • Shape, design and lead end-to-end transformation initiatives across the order management lifecycle, from concept through successful implementation., • Identify and deliver process improvements that enhance customer experience, operational efficiency and business performance through process optimization, automation and improved data quality., • Lead complex cross‑functional projects, driving stakeholder alignment, governance, execution excellence and successful adoption of new processes and solutions across global markets., • Partner with Business, IT, Digital and eCommerce teams to simplify, standardize and digitize operational processes, creating a seamless and efficient order management experience., • Translate strategic objectives into scalable operational solutions by balancing priorities, connecting cross‑functional teams and driving informed decision‑making throughout project delivery., • Drive value realization by ensuring transformation initiatives deliver measurable improvements in digital adoption, process efficiency and customer experience., • Contribute to the continuous evolution of Customer Experience Operations by strengthening global frameworks, standards and ways of working that enable sustainable operational excellence. More about you Must have • University degree in Business Administration, Operations, Supply Chain or a related field., • 6+ years of experience in operations, business transformation, project management or continuous improvement within a complex business environment., • Strong business acumen with the ability to translate strategic objectives into scalable operational solutions and successfully drive execution., • Proven experience leading complex cross‑functional projects and influencing stakeholders across international matrix organizations., • Solid understanding of end-to-end order management and customer operations, including after‑sales processes., • Experience within the hearing care or medical device industry, or another highly regulated and operationally complex environment., • Analytical, data‑driven mindset with strong problem‑solving skills and a passion for improving customer experience and operational excellence., • Interest in AI and digital solutions, with the ability to identify opportunities for process improvement, automation and smarter ways of working., • Excellent communication and stakeholder management skills, with the ability to influence, prioritize and drive alignment across all organizational levels. Nice to have • Knowledge of Lean methodologies and/or PMP (PMI) certification., • Experience with process mapping and business process improvement initiatives. More about what we offer As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans. Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. xcskxlj We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status. #J-18808-Ljbffr

Objective: You are a fundamental piece for us as you will be responsible for contributing to achieve the best state of health and well-being of our guests through comprehensive and personalized medical care. What will be your main duties? Evaluate previous health questionnaires and communicate with the rest of the areas about indications and contraindications. Advise appropriately on healthy habits and preventive measures to promote overall health Prescribe and interpret laboratory tests to obtain further information on underlying abnormalities and infections Foster an atmosphere of trust and understanding with guests Participate in daily department meetings such as guest follow-ups, clinical discussions, continuing education, individual critical case reviews and those of the medical team Maintain the medical records system up to date at all times: prescriptions and indications, contraindications, and any relevant facts Make health recommendations of other specialties practiced in the company that are beneficial to the objective or health of the guests. What should you bring? Minimum of 5 years of experience in Primary Care, in Internal Medicine. Degree in Medicine. If foreign degree, it must be validated and approved by the Spanish Ministry of Education and Science. To be registered in Spain Languages: English and Spanish fluent (level test will be performed) What do we offer you? The best place to develop your career Be part of a leading brand in full expansion process (SHA Mexico and SHA Emirates), in a multicultural environment, with first class professionals, providing a great positive impact on the planet. We are Green Globe! We take care of your health and well-being through we Care, a program designed for our talents, which includes daily healthy menus prepared by our team of Chefs, free medical consultations, fitness and meditation sessions, bonuses in local businesses and many other activities. We want you to grow and learn every day and that is why we are committed to your career plan and continuous training with our SHA Academy. To help people achieve and maintain optimal health, so they can enjoy their full physical, mental and spiritual potential. We are driven to give our best and we want to make a global impact! Competitive salary

Objective: You are a fundamental piece for us as you will be responsible for contributing to achieve the best state of health and well-being of our guests through comprehensive and personalized medical care. What will be your main duties? • Evaluate previous health questionnaires and communicate with the rest of the areas about indications and contraindications., • Advise appropriately on healthy habits and preventive measures to promote overall health, • Prescribe and interpret laboratory tests to obtain further information on underlying abnormalities and infections, • Foster an atmosphere of trust and understanding with guests, • Participate in daily department meetings such as guest follow-ups, clinical discussions, continuing education, individual critical case reviews and those of the medical team, • Maintain the medical records system up to date at all times: prescriptions and indications, contraindications, and any relevant facts, • Make health recommendations of other specialties practiced in the company that are beneficial to the objective or health of the guests. What should you bring? • Minimum of 5 years of experience in Primary Care, in Internal Medicine., • Degree in Medicine. If foreign degree, it must be validated and approved by the Spanish Ministry of Education and Science., • To be registered in Spain, • Languages: English and Spanish fluent (level test will be performed) What do we offer you? • The best place to develop your career, • Be part of a leading brand in full expansion process (SHA Mexico and SHA Emirates), in a multicultural environment, with first class professionals, providing a great positive impact on the planet. We are Green Globe!, • We take care of your health and well-being through weCare, a program designed for our talents, which includes daily healthy menus prepared by our team of Chefs, free medical consultations, fitness and meditation sessions, bonuses in local businesses and many other activities., • We want you to grow and learn every day and that is why we are committed to your career plan and continuous training with our SHA Academy., • To help people achieve and maintain optimal health, so they can enjoy their full physical, mental and spiritual potential. We are driven to give our best and we want to make a global impact!, • Competitive salary

ph3Overview /h3 pbCapitole sigue creciendo y queremos hacerlo contigo! /b /p pEstamos buscando un/a bFullstack Engineer /b para formar parte de una iniciativa que impulsa la beficiencia en la gestión del agua y la generación de energía limpia a partir de residuos /b — dos de los retos más importantes de nuestra generación, en manos de una bmultinacional referente en el sector medioambiental /b. /p pTécnicamente, el equipo está en un momento muy interesante: brediseño de componentes críticos, migración de bases de datos, optimización de rendimiento y evolución hacia una arquitectura cloud-native en Kubernetes /b. /p h3Responsibilities /h3 ul libEl core del rol es desarrollo backend con PHP y Symfony /b — diseño, refactorización y evolución de servicios críticos con foco en calidad, rendimiento y código limpio. /li liEn la parte del bFrontend /b buscamos experiencia preferentemente bcon Vue.js /b, aunque React/Angula se pueden valorar. /li libMigración de MySQL a PostgreSQL /b y soporte en upgrades de Symfony y .NET. /li liTrabajo con bRabbitMQ en arquitecturas de mensajería asíncrona /b. /li liExperiencia con bHelm en la gestión de despliegues /b. /li liDesarrollo de servicios escalables y resilientes en entorno cloud-native (Kubernetes/AKS), integrando prácticas de observabilidad. /li liCultura real de code review, testing y mejora continua del producto. /li /ul h3Qualifications /h3 ul liTenga b+5 años de experiencia sólida en PHP y Symfony /b. /li liCuente con bexperiencia en frontend /b, preferiblemente con bVue.js /b. /li liHaya trabajado con bRabbitMQ en arquitecturas de mensajería /b. /li liTenga experiencia con bHelm en gestión de despliegues /b. /li liExperiencia con BBDD bPostgreSQL, MySQL y Docker /b. /li liHaya trabajado en entornos Kubernetes o tenga experiencia en cloud-native. /li liTenga base en arquitecturas distribuidas y microservicios. /li /ul h3Location Perks /h3 pbUbicación: Alicante /b (modalidad híbrida: 2 días/semana en oficina durante los primeros 2 meses, pasando a 1 día/semana a partir del tercer mes). /p ul liPresupuesto individual de formación de 1.200€ /li liGrandes descuentos en centros deportivos. /li liRevisiones mensuales con tu equipo para recibir feedback continuo. /li liTeam buildings. /li liDescuentos en marcas internacionales para empleados (Club Capitole). /li /ul p¿Aún no nos conoces? Descúbrenos! /p p¡No dudes en enviarnos tu perfil; estamos deseando conocerte! /p /p #J-18808-Ljbffr

Data Scientist, Retrieval & Agentic Systems Department: Engineering Employment Type: Full Time Location: Madrid Compensation: €85,000 - €95,000 / year Responsibilities Owning and evolving Corestream, Kharon's risk intelligence feed — a dynamic platform that surfaces entity-level insights and topic-based risk narratives to customers Redesigning and improving Kharon's semantic search capabilities, opening new avenues for content discovery — drawing on modern approaches including BM25 tuning, semantic distance, RAG, and reranking Integrating Kharon's risk analysis outputs into the search layer, ensuring that graph-based insights surface meaningfully within search results and sub-network exploration Driving the evolution of Kharon's narrative generation pipeline — how we take graph and analytical data and transform it into compelling, accurate written intelligence for customers Partnering with Product and Engineering to take ownership of the Corestream roadmap and push it to its next stage Tweaking and optimizing the metrics that define search quality and narrative relevance Qualifications A proven interest or experience in global security, financial crimes, sanctions, export controls, or related domains 3+ years of experience in a Data Science or AI Engineering role Hands‑on experience with semantic search — including familiarity with BM25, vector search, reranking, and retrieval evaluation Experience with RAG pipelines and working with agentic systems in production Proficiency in Python and SQL Strong product alignment — able to read a roadmap, take ownership of tickets, and drive initiatives forward independently Bonus: Experience with graph‑aware search or integrating knowledge graph outputs into retrieval systems Additional Information Kharon requires that applicants have right to work in Europe and Spain and does not offer visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, sexual orientation or identity, neurodiversity, appearances, age, protected veteran status, or status as a qualified individual with disability. #J-18808-Ljbffr

Spanish Speaking B2B Solutions Consultant ¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar. About Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected and trusted international recruitment and business process outsourcing firms, with a proud track record of connecting exceptional multilingual talent with world‑class organisations across the continent. We specialise in placing skilled professionals into high‑impact customer support services roles, helping both candidates and client companies achieve outstanding results. At Mercier Consultancy Group, we believe that the right opportunity can transform a career — and we are committed to making that transformation happen for you. Job Overview We are currently seeking a motivated and professionally driven Spanish speaking B2B Solutions Consultant to join our dynamic customer support services team on‑site in Sofia, Bulgaria. This exciting role is ideal for a fluent Spanish speaker who thrives in a fast‑paced B2B environment and has a genuine passion for delivering exceptional client experiences. Key Responsibilities • Serve as the primary point of contact for Spanish‑speaking B2B clients, delivering professional, solutions‑oriented customer support across all communication channels including phone, e‑mail and live chat., • Identify and understand the unique business needs of each client, offering tailored service solutions that drive satisfaction and long‑term loyalty within the customer support services sector., • Proactively manage and maintain a portfolio of business accounts, ensuring all client queries, escalations and service requests are resolved efficiently and to the highest standard., • Collaborate closely with internal departments including technical support, account management and operations teams to ensure seamless end‑to‑end service delivery for B2B clients., • Document all client interactions, feedback and case resolutions accurately within the company CRM system, maintaining detailed and up‑to‑date client records., • Monitor client satisfaction metrics and contribute to continuous improvement initiatives designed to elevate the overall quality of customer support services provided., • Support onboarding processes for new B2B clients, guiding them through available service solutions and ensuring a smooth and positive start to the business relationship., • Participate actively in team meetings, training sessions and performance reviews, contributing ideas and insights to help drive team goals and individual development. Requirements • Native or fluent Spanish language proficiency (both spoken and written) is essential for this role — all B2B client communication will be conducted in Spanish., • Valid EU passport (mandatory requirement for employment eligibility)., • A strong background in customer support services, B2B client relations or a related field is highly desirable., • Excellent interpersonal and communication skills, with the ability to build trust and rapport with business clients at all levels., • Proficiency in Microsoft Office Suite and familiarity with CRM platforms or customer support ticketing systems., • A proactive, problem‑solving mindset with the ability to work independently and as part of a collaborative multicultural team., • Good command of English for internal communication purposes is an advantage. Benefits • Competitive monthly salary reflective of your skills, experience and contribution., • Fully paid training programme to ensure you are set up for success from day one., • Comprehensive health insurance coverage for your peace of mind., • Fully paid relocation package including return flight, airport transfer and hotel accommodation to get you settled comfortably in Sofia., • Monthly performance bonus rewarding your hard work and achievements on an ongoing basis., • €1,500 signing bonus (one‑time payment) exclusively for new hires joining Mercier Consultancy Group., • A vibrant, inclusive and multicultural work environment within a leading European customer support services organisation., • And much more — including ongoing career development, mentorship opportunities and a clear path for professional advancement. Life in Bulgaria Relocating to Bulgaria means embracing a lifestyle that effortlessly blends rich cultural heritage with modern European living. Sofia, the capital of Bulgaria, is a vibrant and cosmopolitan city surrounded by stunning mountain landscapes, offering residents an enviable quality of life at an affordable cost. Bulgaria's mild climate, dynamic arts scene, historic architecture and welcoming community make international professionals feel at home from day one. Beyond work, Bulgaria offers world‑class ski resorts, beautiful Black Sea beaches and an incredible culinary scene featuring fresh Mediterranean and Balkan cuisine at budget‑friendly prices. The low cost of living allows your salary to go significantly further than in most Western European countries, enabling you to enjoy a premium lifestyle without compromise. Whether you are considering Spanish‑speaking jobs in Bulgaria for the first time or you are a seasoned expat professional, Bulgaria offers a truly unique and fulfilling place to build your career and your life. How To Apply Are you ready to take the next step in your career and secure a standout Spanish Speaking B2B Solutions Consultant position in Bulgaria? Click Apply Now to submit your application today, and a dedicated member of the Mercier Consultancy Group talent team will be in touch to guide you through the next steps. xcskxlj We look forward to welcoming you to the Mercier Consultancy Group family — your new career adventure starts here. #J-18808-Ljbffr

ph3Who we are /h3pAt Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them. /ppGuided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change. /ppHere you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters. /ppAlicante, Spain /ph3Customer Service (Temporary) /h3 pFormando parte del equipo de Atención al Cliente, serás el punto de contacto clave para nuestros clientes, gestionando sus necesidades de acuerdo con los procedimientos de la compañía y colaborando estrechamente con diferentes áreas internas. A cambio de tu orientación al cliente, habilidades de comunicación y capacidad de organización, encontrarás un entorno colaborativo que impulsa tu desarrollo profesional y la excelencia en el servicio. /ppbMore about the role /b /pulliAtención telefónica para consultas, reclamaciones, incidencias y pedidos /liliGestión y procesamiento de abonos administrativos en el sistema /liliResolución de incidencias en coordinación con otros departamentos (logística, comercial, order entry, entre otros) /liliSoporte a los delegados comerciales en la gestión con clientes y coordinación de envíos de material /liliRegistro, seguimiento y resolución de incidencias en CRM (Salesforce), contribuyendo a la mejora continua /li /ulpbMore about you /b /pulliFormación media o superior en Administración Comercial o similar /liliExperiencia mínima de 2 años en funciones administrativas generalistas y atención al cliente /liliExcelentes habilidades de comunicación, con orientación al cliente y atención al detalle /liliCapacidad para construir relaciones, trabajar en equipo y gestionar prioridades /liliPersona organizada, proactiva y orientada a la resolución de problemas y objetivos /liliNivel de inglés B2 /liliUsuario/a medio de Office; conocimientos de SAP y CRM (Salesforce) valorables. /li /ulpbMore about what we offer /b /ppAs one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans. /ppFor this vacancy only direct applications will be considered. /ph3Sonova is an equal opportunity employer /h3pWe team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status. /p /p #J-18808-Ljbffr

Experteer Overview In this strategic role, you will lead end-to-end transformation initiatives across the order management lifecycle to deliver a seamless customer experience. You’ll work at the intersection of Business, IT, Digital and eCommerce to translate strategic priorities into scalable operational solutions that accelerate digital transformation and simplify operations. You’ll drive cross-functional programs across global markets, delivering measurable improvements in adoption, efficiency and customer experience. This is an opportunity to shape how Sonova manages orders from capture to delivery and after-sales support, with a strong focus on data quality and process standardization. Compensaciones / Beneficios • Shape, design and lead end-to-end transformation initiatives across the order management lifecycle, from concept through implementation • Identify and deliver process improvements to enhance customer experience, operational efficiency and business performance via process optimization, automation and better data quality • Lead complex cross-functional projects with stakeholder alignment, governance and successful adoption across global markets • Partner with Business, IT, Digital and eCommerce teams to simplify, standardize and digitize operational processes • Translate strategic objectives into scalable operational solutions by balancing priorities and driving informed decisions during delivery • Drive value realization by delivering measurable improvements in digital adoption, process efficiency and customer experience • Contribute to the evolution of Customer Experience Operations by strengthening global frameworks, standards and ways of working Responsabilidades • University degree in Business Administration, Operations, Supply Chain or a related field • 6+ years of experience in operations, business transformation, project management or continuous improvement within a complex business environment • Strong business acumen with ability to translate strategic objectives into scalable operational solutions and drive execution • Proven experience leading complex cross-functional projects and influencing stakeholders across international matrix organizations • Solid understanding of end-to-end order management and customer operations, including after-sales processes • Experience within the hearing care or medical device industry, or another highly regulated and operationally complex environment • Analytical, data-driven mindset with strong problem-solving skills and a passion for improving customer experience and operational excellence • Interest in AI and digital solutions, with ability to identify opportunities for process improvement, automation and smarter ways of working • Excellent communication and stakeholder management skills, with ability to influence, prioritize and drive alignment across all organizational levels • Fluent English skills Requisitos principales • flexible hybrid working model • training opportunities • growth opportunities with individual development plans • inclusive culture

ppAt KidsUs, we are the trigger that ignites the new generations to discover the world through their senses. We are passionate about changing the education landscape by building a world full of meaningful English educational experiences. /p pWe are proud to have a wonderful and diverse community of teachers all over the world. /p pFor our schools in Alicante Playa and Alicante Gran Vía we are looking for energetic and fun English teachers to join our team! /p h3What We’re Looking For /h3 ul liA positive attitude and an energetic “can do” approach to children’s learning. /li liExcellent communication skills. /li liWell organized with good time management skills. /li liFlexibility with work hours and availability. /li /ul h3What You Will Do /h3 ul liPrepare your classes using KidsUs’ lessons, music, games, stories and arts and crafts. /li liMonitor your students’ progress and guide learners towards their goals. /li liDevelop strong, meaningful relationships with students, their families, and your peers and mentors to support the growth of the children. /li liCarry out different kind of activities with kids ages 1-7, from theater to cooking workshops, the possibilities are endless! /li liCommunicate in an efficient, effective, and professional manner. /li /ul h3Requirements /h3 ul liTeaching experience is a plus, but not required. /li liAdvanced or Proficiency level in English (C1 or higher). Official certificate not required but you must prove your level through internal testing. /li liCertificate of Sexual Offences with no previous record. /li liCommitment from September 2026 to June 2027. /li liBeing a team player: if you've played on a team, you'll fit right in. /li /ul h3We Offer /h3 ul liFixed‑term contract. /li liBetween 8-18 hours per week. /li liYoung and stimulating work environment. /li liStart in September 2026 and finish in June 2027. /li /ul pKidsUs embraces diversity and is committed to attracting qualified candidates who also embrace and value diversity and inclusivity. KidsUs is an Equal Opportunity Employer. We stand against discrimination or harassment of any kind. We embrace the uniqueness in everyone, and we encourage each individual to be their true selves. /p pResponsible for processing: KidsUs English, S.L. address at Avenida Tudela, 12, 08242 Manresa (Barcelona). Purpose: management of CVs, profiles, and professional applications. Addressees: KidsUs English, S.L. and its network of schools and franchises. Rights: you have the right of access, rectification, deletion, opposition, limitation of processing, data portability, not to be subject to automated individual decisions, and revocation. To exercise the aforementioned rights, as well as for any query related to the processing of your data, you may contact the data controller at the email For more information go to /p /p #J-18808-Ljbffr

Gestor TallerCandidatar-seremote type: Totalmente no locallocations: El Altet (Alicante)time type: A tempo inteiroposted on: Publicado hojejob requisition id: JR113883 La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto. **Europcar Mobility Group **At **Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: *We are happy to help *, *We embrace change *, *We take responsibility *, *We act with respect • and *We move as one *. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. **Job Description Join Our Team as a Maintenance Coordinator I – Keep Our Fleet Running Smoothly! **Are you passionate about vehicle maintenance, operational efficiency, and supporting essential business functions? We are looking for a talented Maintenance Coordinator I to join our Mechanic & Repairs team within the broader Fleet function. In this role, you will play a vital part in ensuring our vehicles remain in top condition, supporting the seamless operation of our network. **Key Responsibilities: * Support the coordination of vehicle repairs within the operations network, ensuring all repairs are scheduled and completed in a timely manner. • Track the progress of ongoing repairs and maintain accurate, up-to-date administrative records for each vehicle., • Ensure compliance with defined service levels and escalate repair issues or delays to senior team members as necessary., • Communicate effectively with mechanics, service providers, and internal teams to ensure clear understanding of repair needs and status updates., • Assist with monitoring and reporting on fleet maintenance activities to help identify recurring issues or process improvements., • Contribute to maintaining a safe and compliant fleet by following company policies and industry best practices. **What We’re Looking For: * Strong organizational and administrative skills with a keen eye for detail. • Ability to coordinate multiple repair tasks and prioritize effectively in a fast-paced environment., • Comfortable working both independently and as part of a collaborative team., • Excellent communication skills to liaise with internal stakeholders and external service providers., • Willingness to escalate complex issues to senior team members when necessary. **Ideal Experience * Previous experience in a business support, administrative, or fleet maintenance coordination role is preferred. • Familiarity with vehicle maintenance processes or repair tracking systems is an advantage., • Experience working within a structured operations or logistics environment is beneficial. **Skills & Competencies * Proficiency in record-keeping and administrative tasks. • Strong time management and task prioritization abilities., • Effective problem-solving and issue escalation skills., • Team-oriented with a proactive approach to supporting business operations., • Basic understanding of fleet maintenance or repair procedures is a plus. **Why Join Us? **At our company, you’ll be part of a dynamic team that values your contribution and supports your professional growth. We offer a collaborative work environment where your attention to detail and organizational skills will make a real impact. Join us to help keep our fleet running efficiently and support the smooth operation of our business. If you’re ready to take on a role that offers variety, responsibility, and the chance to develop your career, we want to hear from you!We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future. **Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. *“We help to change the way you move” • is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar, • a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar, • a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. xcskxlj Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at: J-18808-Ljbffr

pEn Sephora, la belleza consiste en sentirse visto, valorado y empoderado, tanto a nivel individual como colectivo. Se trata de conectar profundamente con los demás, celebrar la diversidad y la inclusión, liberar tu potencial y marcar la diferencia cada día. Juntos, formamos parte de algo hermoso. /ppDesde su creación en 1969 en Limoges, Francia, y como parte del Grupo LVMH desde 1997, Sephora ha revolucionado el sector minorista de la belleza de prestigio. Hoy en día, Sephora sigue rompiendo con las convenciones para impulsar su misión: promover un mundo de inspiración e inclusión en el que todos puedan celebrar su belleza. /ppBuscamos incorporar un/astrongArea Manager para la región de Levante /strong, dentro del Departamento de Retail Omnichannel Iberia. /ppLa posición estará basada en strongAlicante/Valencia /strong y requiere strongdisponibilidad para viajar de forma habitual por los distintos puntos de venta de la región /strong. /ppstrong¿Cuál será tu misión? /strong /ppCrear una experiencia excepcional para nuestros clientes, garantizando el cumplimiento de los objetivos comerciales de la región y desarrollando el potencial de los equipos a tu cargo. Serás responsable de trasladar la cultura Sephora, nuestros estándares y nuestra visión de liderazgo a cada uno de los puntos de venta de tu área. /ppstrongExperiencia Cliente /strong /pulliGarantizar una experiencia de cliente excepcional en todos los puntos de venta de la región. /liliAnalizar indicadores de satisfacción y experiencia cliente (Love Meter, Mystery Shopper, etc.). /liliDetectar oportunidades de mejora y definir planes de acción adaptados a cada tienda. /li /ulpstrongVentas /strong /pulliAsegurar la consecución de los objetivos de venta regionales y de cada tienda. /liliAnalizar resultados y proponer acciones para impulsar el rendimiento comercial. /li /ulpstrongOperaciones /strong /pulliVelar por la correcta aplicación de políticas, procedimientos y estándares Sephora. /liliGarantizar la correcta ejecución de merchandising, pricing, gestión de testers, caja, stock y control de merma. /liliDetectar necesidades formativas y oportunidades de mejora operativa. /li /ulpstrongGestión de Negocio /strong /pulliSupervisar la cuenta de resultados de la región (PL). /liliGestionar presupuesto, productividad, stock y rentabilidad. /liliAnalizar el mercado local, la competencia y las oportunidades de crecimiento. /li /ulpstrongGestión de Personas /strong /pulliLiderar, desarrollar y acompañar a los equipos de tienda. /liliParticipar en procesos de selección, evaluación y desarrollo del talento. /liliIdentificar potencial interno y asegurar planes de sucesión. /liliImpulsar el compromiso de los equipos a través del seguimiento de indicadores de engagement. /li /ulpstrongColaboración Transversal /strong /pulliTrabajar de forma cercana con diferentes departamentos y stakeholders. /liliParticipar en proyectos transversales para optimizar procesos y mejorar la eficiencia de la región. /liliActuar como punto de conexión entre tiendas y equipos de otros departamentos de la compañía /li /ulpstrongControl y seguimiento de los siguientes KPI´s (del total de la región y de sus puntos de venta) /strong /pulliVentas. /liliReclutamiento y desarrollo de equipos. /liliExperiencia previa como strongArea Manager /strong, gestionando múltiples puntos de venta. /liliExperiencia en retail; se valorará especialmente experiencia previa en el sector beauty o premium retail. /liliCapacidad para gestionar simultáneamente múltiples KPI y objetivos de negocio. /liliSólidas habilidades de liderazgo, organización, planificación y análisis. /liliAlta orientación a resultados y experiencia cliente. /liliDisponibilidad para viajar de forma frecuente. /liliPermiso de conducir. /liliUna comunidad en la que se valora la autenticidad y donde la fuerza de nuestras diferencias alimenta nuestro espíritu colectivo. /liliUna cultura de empoderamiento, aprendizaje y crecimiento que te ofrece las herramientas, el espacio y la oportunidad para aprender, innovar y desarrollarte. /liliUna experiencia profesional con impacto real en el negocio, las personas y la experiencia de cliente. /liliLa oportunidad de liderar una región estratégica dentro de una compañía líder en el sector beauty. /li /ulpÚnete a nosotros y forma parte de algo hermoso. /p #J-18808-Ljbffr

ph3Role Overview /h3 pTimeleft is on a mission to fight loneliness by bringing strangers together through shared experiences, connecting people across 200+ cities in 52 countries. Behind every dinner, every match, and every message is a Customer Experience team making sure people feel safe, heard, and looked after — increasingly supported by AI as we scale. /p pAs our QA Analys, you’re the objective eyes on quality across Customer Support and Trust Safety, covering both human agents and AI‑assisted responses. You review interactions, score them against clear standards, run calibration sessions, and turn what you find into trends and improvements that raise the bar across the team. Your work directly shapes how much our community can trust every interaction they have with Timeleft. /p h3Quality Assurance (Human) /h3 ul liConduct regular ticket quality reviews across Customer Support and Trust Safety, assessing tone, accuracy, policy adherence, and resolution quality. /li liScore and document reviews consistently, maintaining clear QA scorecards and records (target QA review rate ≥5% of transactions). /li liHold regular calibration sessions with the Managers and Team Leads to agree scoring standards, and periodically re‑check past reviews to keep their own scoring consistent over time. /li /ul h3Quality Assurance (AI) /h3 ul liReview the quality of AI‑assisted and automated responses across support and moderation, assessing accuracy, tone, policy adherence, and appropriateness. /li liIdentify and flag AI errors, incorrect tagging, hallucinations, or unsafe outputs, and feed them back to the CX leadership to improve prompts, automation rules, and safeguards. /li liTrack AI response quality over time as automation scales, helping ensure it stays trusted and reliable. /li /ul h3Insight Coaching Support /h3 ul liSurface coaching opportunities, quality trends, and recurring risk patterns to Team Leads and Managers. /li liTranslate individual reviews into patterns that inform training, content, and process improvements. /li /ul h3Collaboration /h3 ul liContribute to macro improvements by flagging gaps found in reviews and drafting updates. /li liSupport wider enablement and operations initiatives as needed. /li liOptionally handle a small number of live tickets to stay close to the real work. /li /ul h3Expected Outcomes /h3 ul liHuman and AI interaction quality is measured consistently and improves over time, with reliable tone and decision‑making. /li liAI‑assisted responses are monitored, trusted, and continuously improved through clear quality feedback. /li liTeam Leads and CX leadership have a clear, evidence‑based view of quality trends and coaching needs. /li liQuality insights translate into concrete improvements in coaching, content, and process. /li /ul h3Skills Competencies /h3 ul liHighly detail‑oriented and quality‑focused, with sound judgement on tone and policy. /li liComfortable assessing both human and AI‑generated responses against clear standards. /li liStrong written English and the ability to give clear, structured, constructive feedback. /li liAble to spot patterns across many interactions and translate them into useful insight. /li liOrganised, consistent, and comfortable working to defined standards and frameworks. /li liCollaborative and proactive. /li /ul h3Required Experience /h3 ul li2–3+ years in Customer Support or Customer Experience. /li liExperience in Quality Assurance or quality review within a support environment. /li liFamiliarity with Zendesk. /li liExposure to AI‑assisted support or moderation tools is a plus. /li liStrong fluency in English required. /li /ul /p #J-18808-Ljbffr

Gestor TallerSolicitarremote type: Régimen de oficina totallocations: El Altet (Alicante)time type: A tiempo completoposted on: Publicado ayerjob requisition id: JR Europcar Mobility GroupAt Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.Job DescriptionJoin Our Team as a Maintenance Coordinator I – Keep Our Fleet Running Smoothly!Are you passionate about vehicle maintenance, operational efficiency, and supporting essential business functions? We are looking for a talented Maintenance Coordinator I to join our Mechanic Repairs team within the broader Fleet function. In this role, you will play a vital part in ensuring our vehicles remain in top condition, supporting the seamless operation of our network.Key Responsibilities: Support the coordination of vehicle repairs within the operations network, ensuring all repairs are scheduled and completed in a timely manner. Track the progress of ongoing repairs and maintain accurate, up-to-date administrative records for each vehicle. Ensure compliance with defined service levels and escalate repair issues or delays to senior team members as necessary. Communicate effectively with mechanics, service providers, and internal teams to ensure clear understanding of repair needs and status updates. Assist with monitoring and reporting on fleet maintenance activities to help identify recurring issues or process improvements. Contribute to maintaining a safe and compliant fleet by following company policies and industry best practices.What We’re Looking For: Strong organizational and administrative skills with a keen eye for detail. Ability to coordinate multiple repair tasks and prioritize effectively in a fast-paced environment. Comfortable working both independently and as part of a collaborative team. Excellent communication skills to liaise with internal stakeholders and external service providers.* Willingness to escalate complex issues to senior team members when necessary.Ideal Experience Previous experience in a business support, administrative, or fleet maintenance coordination role is preferred. Familiarity with vehicle maintenance processes or repair tracking systems is an advantage.* Experience working within a structured operations or logistics environment is beneficial.Skills Competencies Proficiency in record-keeping and administrative tasks. Strong time management and task prioritization abilities. Effective problem-solving and issue escalation skills. Team-oriented with a proactive approach to supporting business operations.* Basic understanding of fleet maintenance or repair procedures is a plus.Why Join Us?At our company, you’ll be part of a dynamic team that values your contribution and supports your professional growth. We offer a collaborative work environment where your attention to detail and organizational skills will make a real impact. Join us to help keep our fleet running efficiently and support the smooth operation of our business. If you’re ready to take on a role that offers variety, responsibility, and the chance to develop your career, we want to hear from you!We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at:

Role Overview Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil. Timeleft is on a mission to fight loneliness by bringing strangers together through shared experiences, connecting people across 200+ cities in 52 countries. Behind every dinner, every match, and every message is a Customer Experience team making sure people feel safe, heard, and looked after — increasingly supported by AI as we scale. As our QA Analys, you’re the objective eyes on quality across Customer Support and Trust & Safety, covering both human agents and AI‑assisted responses. You review interactions, score them against clear standards, run calibration sessions, and turn what you find into trends and improvements that raise the bar across the team. Your work directly shapes how much our community can trust every interaction they have with Timeleft. Quality Assurance (Human) • Conduct regular ticket quality reviews across Customer Support and Trust & Safety, assessing tone, accuracy, policy adherence, and resolution quality., • Score and document reviews consistently, maintaining clear QA scorecards and records (target QA review rate ≥5% of transactions)., • Hold regular calibration sessions with the Managers and Team Leads to agree scoring standards, and periodically re‑check past reviews to keep their own scoring consistent over time. Quality Assurance (AI) • Review the quality of AI‑assisted and automated responses across support and moderation, assessing accuracy, tone, policy adherence, and appropriateness., • Identify and flag AI errors, incorrect tagging, hallucinations, or unsafe outputs, and feed them back to the CX leadership to improve prompts, automation rules, and safeguards., • Track AI response quality over time as automation scales, helping ensure it stays trusted and reliable. Insight & Coaching Support • Surface coaching opportunities, quality trends, and recurring risk patterns to Team Leads and Managers., • Translate individual reviews into patterns that inform training, content, and process improvements. Collaboration • Contribute to macro improvements by flagging gaps found in reviews and drafting updates., • Support wider enablement and operations initiatives as needed., • Optionally handle a small number of live tickets to stay close to the real work. Expected Outcomes • Human and AI interaction quality is measured consistently and improves over time, with reliable tone and decision‑making., • AI‑assisted responses are monitored, trusted, and continuously improved through clear quality feedback., • Team Leads and CX leadership have a clear, evidence‑based view of quality trends and coaching needs., • Quality insights translate into concrete improvements in coaching, content, and process. Skills & Competencies • Highly detail‑oriented and quality‑focused, with sound judgement on tone and policy., • Comfortable assessing both human and AI‑generated responses against clear standards., • Strong written English and the ability to give clear, structured, constructive feedback., • Able to spot patterns across many interactions and translate them into useful insight., • Organised, consistent, and comfortable working to defined standards and frameworks., • Collaborative and proactive. Required Experience • 2–3+ years in Customer Support or Customer Experience., • Experience in Quality Assurance or quality review within a support environment., • Familiarity with Zendesk., • Exposure to AI‑assisted support or moderation tools is a plus. xcskxlj, • Strong fluency in English required. #J-18808-Ljbffr

WorkNomads is seeking a Sales Coach to elevate performance across our remote sales teams. You will analyze call recordings, KPIs, and coaching opportunities to boost individual and group outcomes.You’ll run one-on-one coaching, group trainings, role-plays, and real-time support, while developing materials, briefs, and scripts to drive revenue and product knowledge in a globally distributed, remote-first environment.#J-18808-Ljbffr

The resource MUST have the following skills and experience:- Strong background and knowledge in cybersecurity risk management processes.- Strong understanding of cybersecurity standards such as ISO27001, SOC2, NIST, SWIFT, PCI-DSS.- Good experience in technical assessment of applications, IT systems, networks and services.- Familiarity with various network operating systems (e.G. Cisco, Meraki, Checkpoint, Juniper, Fortinet) and cloud service providers infrastructure (e.G. Azure, AWS, GCP).- Excellent knowledge of best practices around management, routing and switching protocols, and monitoring of network infrastructure (e.G. SDN, SD-WAN, DIA, BGP, MPLS, TCP/IP).- Expertise with production deployments and practical functionality of various network elements including routers, switches, firewalls, load balancers, WAN optimization devices, DNS servers, authentication servers, server network interfaces.- Knowledge of virtual networking concepts in VMware, OpenStack, and/or other network virtualization platforms.- Ability administering and troubleshooting firewalls and load balancers such as Checkpoint, Cisco, Meraki, Fortigate, Palo Alto, F5, NetScaler.- Ability to configure and provide support for load balancer solutions such as F5 and/or Citrix NetScaler’s Load Balancers and Application Delivery Controllers.- Proven experience in administering and troubleshooting different networking solutions and components (next-generation firewalls, routers, campus and DC switches, VPNs and WIFI solutions).The resource SHOULD have the following skills and experience:- Relevant experience with a focus on routing and switching, and security in the following areas:- Deep knowledge of network protocols (e.G., TCP/IP, BGP, OSPF) and virtualization technologies.- Work experience in managing enterprise LAN, Data Centre, and WAN environments, using Cisco and other vendors’ technology, in a complex multitenant and heterogenous environment.- Proven experience in deploying, managing and troubleshooting different network solutions and components.- Proven experience in deploying, managing and troubleshooting different security solutions and components (firewalls, VPNs, IDS/IPS, and security protocols).- Deep critical thinking skills demonstrating analytical and systematic approach to problem solving.- Critical thinking and analytical skills to assess threat relevance, impact and risks.- Teamwork- Communicating- Respecting and promoting individual and cultural differences- Knowing and managing yourself- Producing results- Moving forward in a changing environmentDesirable certifications:- Certification in network management and network security like CCNA, CompTIA Network+.- Training and certification in at least one of the following areas: CCNP, Cloudsecurity, CISSP, Zero trust architecture, relevant GIAC certifications.Teleworking Option:Yes, up to 4 days per week.On-call requirements:One week per month (rotation is subject to the number of team members).#J-18808-Ljbffr

ppEn Quirónprevención, seleccionamos perfil de bTécnico/a de PRL /b para desempeñar las funciones de bRecurso Preventivo /b en obra de forma temporal en Finestrat, Alicante. /p h3Funciones /h3 ul liLas propias de esta figura que vienen establecidas por la legislación vigente en España (Real Decreto 1627/1997). /li liInformar del estado de la prevención de los trabajos asignado. /li liRealizar inspecciones periódicas de seguridad y salud. /li liElaborar el Informe Semanal del Recurso Preventivo en obra. /li liControlar que existan métodos y procedimientos seguros de trabajo. /li liControlar que los medios de protección colectiva e individual son adecuados y se mantienen en correcto estado. /li liBrindar charlas diarias de seguridad, entre otras funciones. /li liIdentificar y evaluar los riesgos asociados con los trabajos en la obra, asegurándose de que se tomen las medidas adecuadas para mitigarlos. /li liActuar en caso de incidentes, asegurando que se sigan los protocolos de emergencia y se minimicen los riesgos para los trabajadores. /li liBrindar asesoramiento técnico a los trabajadores y a la dirección sobre cómo mejorar la seguridad en los trabajos. /li liMantener registros de las inspecciones, capacitaciones y cualquier incidente relacionado con la seguridad. /li liColaborar en la elaboración de planes de seguridad específicos para trabajos, incluyendo procedimientos de emergencia. /li liRealizar inspecciones periódicas de las instalaciones y de los equipos utilizados en la obra para detectar posibles fallos o riesgos. /li liProporcionar formación a los trabajadores sobre prácticas seguras en el manejo de equipos y el uso de herramientas adecuadas. /li liAsegurarse de que se cumplan todas las normativas y regulaciones de seguridad eléctrica, así como las políticas de la empresa. /li /ul h3Requisitos /h3 ul liTitulación: Técnico Superior de Prevención de Riesgos Laborales y/o Técnico Intermedio en Prevención de Riesgos Laborales. /li liExperiencia en PRL: Al menos 1 año de experiencia. /li liCarnet de conducir B1 /li liDisponibilidad de incoporación inmediata. /li /ul /p #J-18808-Ljbffr

Promovemos un entorno de desarrollo del potencial individual, por lo que animamos a todas las personas interesadas a inscribirse con independencia de sus circunstancias, trayectorias, habilidades y bagaje. Seprotec Multilingual Solutions, empresa líder dentro del sector multilingüe, busca intérpr

ph3Spanish-Speaking Customer Agent for Messaging App /h3 pMercier Consultancy Group is presenting an opportunity for a motivated and customer‑focused individual to join a client’s dynamic team in Athens, Greece, as a Spanish‑speaking Customer Agent for a global messaging platform. The role involves providing expert support to Spanish‑speaking users of a leading social‑media messaging application via chat, email and digital ticketing systems. /p h3Key Responsibilities /h3 ul liProvide timely, professional, and empathetic customer support to Spanish‑speaking users via chat, email, and digital ticketing systems. /li liAssist users with account access issues, messaging functionality queries, privacy settings, and general platform navigation. /li liIdentify, investigate, and elevate reports of inappropriate content, policy violations, and suspicious activity in alignment with the platform’s community guidelines. /li liGuide users through technical troubleshooting steps for messaging features, notification settings, and app performance issues across devices. /li liAccurately document all customer interactions, feedback, and case outcomes within the internal CRM system. /li liCollaborate with cross‑functional teams including trust and safety, technical support, and content moderation departments to resolve complex user issues. /li liStay up to date with product updates, feature releases, and policy changes related to the messaging platform and the broader social media ecosystem. /li liContribute to a positive team culture by sharing insights, best practices, and user feedback. /li /ul h3Requirements /h3 ul liNative or fluent Spanish language skills (both spoken and written) are essential. /li liValid EU passport or EU citizenship is mandatory. /li liA genuine interest in social media platforms, digital messaging applications, and emerging online communication trends. /li liStrong written communication skills with an ability to convey information clearly and professionally in Spanish. /li liSolid problem‑solving abilities and a calm, patient approach when handling challenging or sensitive customer interactions. /li liPrevious experience in customer service, online support, or a social media‑related role is an advantage, though full training is provided. /li liComfortable working in a fast‑paced, on‑site team environment in Athens, Greece, with a commitment to meeting quality and productivity targets. /li /ul h3Benefits /h3 ul liCompetitive monthly salary reflective of skills and experience. /li liFully paid training delivered by industry experts. /li liComprehensive health insurance coverage. /li liFully paid relocation package including return flight to Athens, airport transfer, and hotel accommodation upon arrival. /li liMonthly performance bonus rewarding dedication, quality of service, and individual achievement. /li liTwo extra salaries per year in the form of a 13th and 14th salary. /li liA vibrant, multicultural workplace within the social media sector. /li /ul /p #J-18808-Ljbffr

ppPresentes en España 1984, somos una de las compañías líderes en el mercado nacional de elevación. Contamos con más 70 oficinas y un equipo humano formado por más de 2.700 profesionales. /p pAtendemos proyectos de movilidad urbana durante todo su ciclo de vida. /p p¿Estás buscando incorporarte a una industria técnicamente emocionante y a un sector estable y sostenible? ¿Te identificas con una forma de trabajar autónoma y flexible? ¿Te gustaría ser parte de una historia de éxito y contribuir decisivamente con tu trabajo, tus ideas y tu personalidad al éxito en el área de ventas? /p pRealizarás la promoción y venta de los servicios de Mantenimiento de Postventa de la compañía. Gestionarás y ampliarás la cartera de clientes, generando nuevas oportunidades de negocio y manteniendo o potenciando los ya existentes, de acuerdo con la estrategia comercial. /p h3Funciones /h3 ul liConstruirás tu propia cartera comercial de posventa y les proporcionarás servicio dentro de tu propio area de ventas, con el fin de conocer mejor sus necesidades /li liTe orientarás a conocer el mercado, para tomar las medidas necesarias de cara a adaptarte a las necesidades o tendencias de los clientes. /li liEmplearás herramientas de ventas digitales avanzadas que te ayudarán a lograr tus objetivos de ventas, realizando el registro y gestión de las oportunidades comerciales de servicios de reparaciones, modernizaciones y sustituciones, tarto de clientes propios con la competencia /li liTrabajarás en equipo, apoyando al Departamento Administrativo en la gestion de la deuda, y al Jefe/a de Servicio Posventa en la mejora de las instalaciones y la satisfacción del cliente /li liGestionarás la documentación relativa a ofertas, presupuestos, contratos, pedidos, reclamaciones, bajas, renegociaciones, cambio de modalidades de contrato, etc. y toda la relativa a la financiación y las subvenciones /li liReportarás al Delegado/a de Zona proporcionando informes periódicos de la actividad comercial /li liGestionarás reclamaciones de cliente para dar solución a las mismas /li liColaborarás en la gestión de concursos públicos /li liGracias a la colaboración y al trabajo en equipo y a tu manager directo, aprenderás algo nuevo cada día y podrás mejorar de manera constante /li /ul p¿Eres una persona comunicadora, capaz de enganchar y entusiasmar a la gente? ¿Sabes escuchar, leer entre líneas y organizar bien? ¿Tienes formación técnica y quieres llevar tu carrera al siguiente nivel? /p ul liPosees una formación de Ingeniería, Arquitectura o experiencia equivalente /li liEres una persona entusiasta con las ventas, te acercas de manera proactiva a las personas y puedes responder de manera adecuada a tus interlocutores /li liPreferiblemente tienes experiencia comercial /li liTienes una forma de trabajar estructurada y habituada al mundo digital y, por lo tanto, puedes organizar tu trabajo diario de forma independiente /li liTe gusta completar tus tareas de forma rápida y exitosa /li /ul h3Qué ofrecemos /h3 ul liContrato indefinido e incorporación en un sector estable y sostenible /li liAtractivo paquete de compensación, incluyendo comisiones de ventas y sistema de retribución flexible /li liAcceso a exclusivo programa TKE#tcuida de bienestar y salud para nuestros profesionales y sus familias /li liTeléfono móvil, vehículo / kilometraje /li liColaboración y trabajo en equipo: una cultura abierta, transparente y orientada al valor /li liBienvenida y formación - programa específico de bienvenida y formación para ayudarte en tu desarrollo profesional desde el primer día /li liDesarrollo individual: feedback frecuente, formación continua y espacio para contribuir con tus ideas /li /ul pEn TKE estamos comprometidos con una cultura corporativa que valora y apuesta por la diversidad. Entendemos que las diferentes culturas, perfiles profesionales, nacionalidades o género nos enriquecen y nos permiten trabajar juntos y alcanzar la excelencia. Estamos adheridos al pacto mundial y a la declaración de Derechos Humanos de Naciones Unidas. /p /p #J-18808-Ljbffr

ph3Spanish Speaking Customer Service Agent /h3pAbout Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, renowned for connecting exceptional multilingual talent with world-class opportunities across the continent. With a deep-rooted commitment to candidate success and employer satisfaction, we have built a reputation for delivering premium staffing solutions across a wide range of industries, including Customer Support Services, technology, finance, and beyond. At Mercier Consultancy Group, we don't just fill roles — we build careers and transform lives. /ph3Job Overview /h3pMercier Consultancy Group is currently seeking a motivated and customer-focused Spanish Speaking Customer Service Agent to join a thriving Customer Support Services team based on-site in Sofia, Bulgaria. This is an outstanding opportunity for fluent Spanish speakers who are passionate about delivering an exceptional customer experience and who are ready to advance their professional career within a dynamic, international environment. If you are searching for rewarding Spanish-speaking jobs that offer genuine growth, stability, and an attractive benefits package, this Spanish Speaking Customer Service Agent position in Bulgaria is the ideal next step for you. /ph3Key Responsibilities /h3ulliDeliver high-quality customer support to Spanish-speaking clients via phone, email, and live chat channels in a professional and timely manner /liliHandle customer inquiries, complaints, and service requests with empathy, accuracy, and a solutions-oriented approach consistent with Customer Support Services best practices /liliAccurately log and document all customer interactions and case resolutions within the company's CRM system, maintaining detailed and up-to-date records /liliEscalate complex or unresolved issues to the appropriate internal departments or senior support specialists, ensuring seamless customer experiences at every touchpoint /liliMeet and consistently exceed individual performance targets including customer satisfaction scores, response times, and first-contact resolution rates /liliCollaborate effectively with cross-functional teams to stay informed of product or service updates and communicate relevant changes clearly to Spanish-speaking customers /liliParticipate actively in ongoing training sessions and quality assurance reviews to continuously sharpen your customer service skills and product knowledge /liliContribute to a positive and inclusive team culture by sharing insights, supporting colleagues, and upholding the high standards of the Customer Support Services environment /li /ulh3Requirements /h3ulliNative or fluent Spanish language proficiency — both spoken and written — is essential for this role /liliValid EU passport is mandatory for eligibility to work on-site in Sofia, Bulgaria /liliA strong customer-first mindset with excellent active listening, communication, and interpersonal skills suited to a Customer Support Services environment /liliBasic proficiency in computer applications and the ability to learn new digital tools and CRM platforms quickly /liliPrior experience in customer service, contact centre operations, or a related support function is advantageous but not strictly required — full training will be provided /liliA proactive, adaptable, and resilient attitude with the ability to thrive in a fast-paced, target-driven setting /li /ulh3Benefits /h3ulliCompetitive Monthly Salary reflective of your skills and experience within the Customer Support Services industry /liliFully Paid Training to ensure you are set up for success from day one /liliComprehensive Health Insurance coverage for your peace of mind /liliFully Paid Relocation Package including your return flight, airport transfer, and hotel accommodation upon arrival in Sofia, Bulgaria /liliMonthly Performance Bonus rewarding your dedication and achievements on the job /lili€1,500 Signing Bonus — a one-time welcome reward paid to all new hires joining Mercier Consultancy Group /liliA supportive, multicultural workplace with genuine opportunities for career progression and professional development /li /ulh3How to Apply /h3pAre you ready to take the next exciting step in your career? If you are a fluent Spanish speaker looking for outstanding Spanish-speaking jobs and a life-changing opportunity, we want to hear from you. Apply Now to submit your application for this Spanish Speaking Customer Service Agent position in Bulgaria and a member of our dedicated recruitment team at Mercier Consultancy Group will be in touch to guide you through the next steps. Your future starts here — we look forward to welcoming you on board. /p /p #J-18808-Ljbffr

Gestión del programa de Nóminas, valorable A3- Resolver los conflictos laborales, tanto de carácter individual como colectivo, favoreciendo la negociación, el diálogo y el alcance de acuerdos entre las partes. En Forty Group buscamos incorporar un/a nuevo/a compañero/a que posea experiencia co

WorkNomads is seeking a Sales Coach to elevate performance across our remote sales teams. You will analyze call recordings, KPIs, and coaching opportunities to boost individual and group outcomes. You’ll run one-on-one coaching, group trainings, role-plays, and real-time support, while developing

En Sephora, la belleza consiste en sentirse visto, valorado y empoderado, tanto a nivel individual como colectivo.Se trata de conectar profundamente con los demás, celebrar la diversidad y la inclusión, liberar tu potencial y marcar la diferencia cada día.Juntos, formamos parte de algo hermoso.De

Verisure is seeking a talented, innovative, passionate Senior Quality Assurance professional. The role will be part of a growing and talented Technology team and will report directly to the M2M – IT Reception Systems department. Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren. Do you want to have an impact every day by making people safe and bringing them peace of mind? Interested in being part of a dedicated, passionate team which believes that security is a human right? Looking to join a company where innovation and technology are at the heart of its solutions? We now have the opportunity for a QA Tester to join the Technology HUB in Spain. We are looking for a highly driven, talented and experienced Engineer who manage and develop high quality software applications. Someone ready to contribute to backend and frontend quality through automated testing and cloud infrastructure validation. Responsibilities Will Include • Development of technical analysis and designs as of the specifications of the business requirements and functional analysis documentation (BDD/TDD - Given-When-Then)., • Design, implement, and execute automated tests for backend applications (primarily) and frontend (desirable)., • Ensure code quality and manage technical debt using SonarQube (rules and quality gates)., • Configure and optimize CI/CD pipelines (Jenkins)., • Perform performance, load, and resilience testing., • Validate configurations and deployments in AWS environments (PaaS, IaaS, and SaaS)., • Analyze and propose implementation alternatives, contributing with the technical vision from the QA point of view., • Collaborate in detecting and resolving security, compliance, and cost issues in cloud environments., • Application owner, in terms of Delivery and Service.Location Working under a Hybrid Model, you’ll work from home and at our Alicante offices. Candidate Profile Experiences And Qualifications We see this role as critical for the achievement of Verisure’s growth and organizational transformation goals. As result, we are looking for a high potential / top performer individual who will combine great time management skills as well as an analytical mind-set. The ideal candidate will be a strategic solution provider as well as operational enabler. Required Qualifications • Mid–Senior (5–8 years) of provable experience in IT., • High level of English (B2 or higher)., • Solid knowledge in QA/Testing methodologies (ISTQB, shift-left, test pyramid)., • Hands-on experience with Java, Git, and REST API development (Postman, RestAssured)., • Experience with Infrastructure as Code (Terraform) and validation tools (TFLint, Checkov, OPA), • Knowledge in AWS cloud services and Kubernetes (EKS)., • Experience with relational and non-relational databases (Mongo, Oracle, DynamoDB)., • Previous experience working in agile methodologies (Scrum/Kanban)Will Be a Plus, • Frontend development and testing (Selenium, Angular)., • Testing with Terratest (Go) or equivalent frameworks., • Validations with Kitchen-Terraform + InSpec., • Initiative and ability to work in a team, used to work in multicountry teams with continues changes., • Proactivity and autonomy., • Result and Customer oriented., • Motivation to learn new methodologies and progress at a technical level.Strong Fit With Our Company DNA, • Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly., • Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline., • Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better., • Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win., • With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.Apply today! Verisure Innovation is an equal-opportunity employer and welcomes applicants from diverse backgrounds. We are an international company with offices and colleagues in multiple countries. If you have questions regarding this position, please reach out to our Group TA Specialist, Esther Hurtado, at About Verisure Verisure is the leading provider of professionally monitored security services in Europe and Latin America. As of 31 December 2025, Verisure provides premium monitored alarm services to a portfolio of ~6.2 million families and small businesses across 18 countries, with a team of more than 30,000 colleagues. For the year ended 31 December 2025, Verisure delivered a strong financial performance: Total Revenue of €3,745 million, Adjusted EBITDA of €1,708 million (46% margin) and Adjusted EBIT of €953 million (25% margin). This performance builds on the Company’s track record of resilient, uninterrupted growth over the long-term and highlights the strength of its recurring revenue model. Verisure is majority owned by Hellman & Friedman LLC, a leading private equity investment firm. Beginning October 8th 2025, Verisure is listed in the Nasdaq Stockholm Stock Exchange. With €3.1 billion raised in primary proceeds, this was the largest IPO in Europe since 2022 and the largest in Sweden in over 25 years. Working at Verisure Technology & Innovation in Spain Join a young, international team in a fast-paced and dynamic environment with strong opportunities for learning, training, and internal mobility both nationally and internationally. We offer a smart hybrid model with flexibility in time and location, a competitive compensation package with attractive benefits and high-performance bonus potential. xcskxlj Enjoy our modern offices in Pozuelo de Alarcón (Madrid), lunch included at the canteen, international projects, and regular team-building activities in a vibrant open-plan workspace. #J-18808-Ljbffr

Our client, a prestigious Family Office, seeks a discreet Bilingual PA & Property Manager to provide dedicated support to a busy, high profile family with a broad portfolio of properties. ¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar. Personal Assistant • Proactively manage the personal agendas of family members, anticipating needs and ensuring all commitments are coordinated seamlessly, • Support with personal administrative tasks including correspondence, appointments and other requests as they arise, • Handle all travel arrangements for the family (including extended family) from sourcing destinations and accommodation to booking flights and managing all associated logistics and documentation, • Coordinate all personal purchases with care and discretion, including trusted sourcing, international shipments and customs documentation, • Manage healthcare appointments and relationships with preferred medical professionals, • Project management: manage projects simultaneously and flexibly, oversee timelines and follow up to ensure timely completion, • Coordinate private and professional events including family gatherings, foundation events and dinners, overseeing all logistics and ensuring protocol is observed throughout, • Ad hoc requests for individual and wider family as required Household & Properties • Oversee the management, upkeep and readiness of the family's properties across multiple locations in Spain, travelling to them when necessary, • Ensure each property is immaculately maintained and prepared for occupation, coordinating furniture, soft furnishings, maintenance, etc., • Manage the rental coordination of applicable properties, including listing management, tenant screening and selection (using sound judgement), • Coordinate all maintenance, repairs and any refurbishments across properties, • Oversee relationships with all property related suppliers, ensuring consistent standards are upheld, • Support the management of the family's art collection, including insurance, condition monitoring, transport logistics and sourcing, • Liaise closely with the family's domestic staff, acting as a key point of contact and ensuring household standards are maintained at all times, • Support with the recruitment and onboarding of household staff as required, • Ensure the smooth running of the household in line with the principals' preferences and expectations (an understanding of formal table setting, service standards, care of artwork and fine objects favourable) Candidates will ideally have a bilingual level of English/Spanish whilst additional languages will be viewed favourably. A relevant University degree and previous experience either in a Private Family Office, as a Private PA or luxury hospitality is preferred. Proficiency with standard Tech (Microsoft 365, VC Software, Slack, etc.) required. Familiarity with protocol as well as appreciation of art and interiors is advantageous. The ideal candidate will be flexible, resilient and enjoy a position with a truly elastic remit. They will be calm, well organised, able to build trust and exercise sound judgement. xcskxlj Utmost discretion and strict confidentiality are also paramount for this role. Location - Alicante Salary - Competitive Timetable - Normal office hours however complete flexibility required On site - Mix of working from residence, office and travel to properties in portfolio Travel - Occasional national trips VSS is a recruitment firm committed to merit-based selection and non-discrimination under Spanish and EU law. #J-18808-Ljbffr

Estudiaremos cada candidatura de forma individual para valorar el encaje, la zona de actuación, el modelo de desarrollo y las condiciones de colaboración. A perfiles que quieren liderar una zona, representar una marca, desarrollar cartera y participar en un modelo de expansión con recorrido. La i

En Sephora, la belleza consiste en sentirse visto, valorado y empoderado, tanto a nivel individual como colectivo.Se trata de conectar profundamente con los demás, celebrar la diversidad y la inclusión, liberar tu potencial y marcar la diferencia cada día.Juntos, formamos parte de algo hermoso.En

ph3Customer Service agent - Pilar de la Horadada, Alicante /h3h3Features /h3ulliWhere: bPilar de la Horadada, Alicante /b /liliJob Type: bEmployee - Permanent /b /liliJob Status: bFull-time /b /liliSalary: b£17,100 /b /li /ululliWork Location: bOffice/On-site /b /liliEnglish: bAdvanced /b /liliSpanish: bNone /b /li /ulh3Description /h3pWE ARE HIRING! /ppWhere: Pilar de la Horadada, Alicante /ppJob Type: Employee - Permanent /ppJob Status: Full-time /ppEnglish: Advanced /ppSpanish: Not Required /ppWe are currently looking for motivated people to join our friendly, fast-growing team based in Pilar de La Horadada. /ppWe are an office-based company helping UK resident clients who are currently experiencing financial difficulties. We deal with people who are subject to an Individual Voluntary Arrangement (IVA). /ppWe are looking for new team members to join both our customer services and financial review teams. Both roles require the ability to deliver excellent customer service, whilst handling your own workload. /ppThe customer services agent will be handling a variety of customer and creditor queries in a fast paced environment. A calm and logical approach is required, being able to think on your own initiative and find solutions to issues raised and patience when dealing with vulnerable clients. /ppThe financial review officer will be working with clients who require an income and expenditure review to reassess their affordability. Maybe they have fallen into further financial difficulty. The role requires a calm, sensitive and logical approach, being able to think on their own initiative, problem solve and be able to negotiate an appropriate outcome. /ppA full-time contact of 40 hours per week with a starting salary of €17,100 per annum gross pay, is offered. /ppThere are 2 shift patterns between Monday and Thursday, 2 early and 2 late shifts of: /pulli9:00am to 5:00pm /lili12:00pm to 8:00pm /liliFriday 10:00 to 6:00pm /li /ulpThe skills required are: /pulliExcellent telephone manner /liliExcellent administration and customer service skills /liliGeneral computer skills with confidence to learn internal systems /liliProblem solving initiative /liliA strong character, being able to adapt and build rapport with ease /liliAbility to manage your own workload /liliOffice based experience essential /li /ulpA knowledge of UK financial firms and experience within financial administration is preferred but full training will be provided. /ppPLEASE ONLY APPLY IF YOU LIVE IN THE AREA AND HAVE THE REQUIRED DOCUMENTS TO START EMPLOYMENT STIRT AWAY /p /p #J-18808-Ljbffr

A perfiles que quieren liderar una zona, representar una marca, desarrollar cartera y participar en un modelo de expansión con recorrido. Estudiaremos cada candidatura de forma individual para valorar el encaje, la zona de actuación, el modelo de desarrollo y las condiciones de colaboración. La i

Necesito un servicio de Community manager con las siguientes características:.Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.En qué tareas necesitas al community manager?.Lo que el profes