Education Centre Operations & Student Support Specialist
3 days ago
Estepona
ph3About Boundless Life /h3 pBoundless Life is redefining the way families live, work, and learn by empowering them to embrace a nomadic lifestyle that fosters deeper connections and personal growth. We provide family-friendly accommodations, an innovative education system that travels with you, and vibrant communities of like-minded individuals. Our mission is to create immersive live abroad experiences that balance professional commitments with enriching personal development. /p pSince our founding in 2021, we’ve rapidly expanded to eight locations across Europe, Asia, and Latin America, bringing together over 200 team members from diverse backgrounds. Our growth reflects our commitment to transforming the experience economy and making a meaningful impact on how families integrate work, education, and exploration into their lives. /p pAt Boundless Life, we believe in the power of community and the importance of a holistic approach to education. Our programs are designed to inspire curiosity, build resilience, and nurture a global perspective, preparing children for an ever-changing future. /p pJoin us in pioneering a new way of living that harmoniously blends work, learning, and adventure, enabling families to thrive in a connected and dynamic world. /p h3Role Overview /h3 pThis is a year-round, on-site role built for someone who thrives across seasons and contexts. During the school year, you are the primary student support presence at your Education Center and the operational partner to the Education Center Director. You’ll manage a caseload of students and families with diverse needs, run ECA programming, and ensure the day-to-day life of the EC runs well. You will collaborate between admissions, on-site life, and camp, ensuring that families experience Boundless as one coherent journey across the year. You’ll report primarily to your local Education Center Director and the Student Support Supervisor year-round. /p h3What You’ll Do /h3 ul libStudent Support Caseload Management /bbr/Own on-site student support using the Response to Intervention (RTI) framework, managing a defined caseload of students and families through the school yearbr/Coordinate Tier 2 and Tier 3 interventions with educators and specialists, leading behavioral response, documentation, and family communicationbr/Maintain records in Toddle (Student Referrals, Behavior Incident Reports, case notes) aligned with Boundless Support rating criteriabr/Participate in weekly global Case Review sessions with the Student Support Coordinator /li libSite Operations ECD Partnership /bbr/Serve as the day-to-day operational partner to the ECD, leading arrivals, transitions, escalations, and educator supportbr/Step in as acting site lead when the ECD is unavailable, with full authority over day-to-day decisionsbr/Ensure alignment between education, operations, and family experience at your site /li libECA Program Ownership /bbr/Design and run the site’s extracurricular program end-to‑end: vendor selection, scheduling, family communication, quality oversight, and budget trackingbr/Ensure ECAs reflect Boundless pedagogy and values, and iterate the offering cohort over cohort /li /ul h3You’ll Be Valued For /h3 ul liYou have 5+ years of experience across education, student support, youth development, or camp leadership — with meaningful responsibility in at least two of those areas /li liYou hold a background in education, psychology, social work, or a related field, and postgraduate qualifications and RTI or SEL credentials /li liYou’re equally comfortable writing a policy and resolving a parent escalation, and have a track record of doing this effectively /li liYou work calmly under pressure and bring structure to ambiguous, fast-moving situations /li liYou’re rigorous about documentation and operational detail, not just pedagogy /li liYou thrive in cross-cultural environments and communicate clearly in English; working knowledge of Spanish is a strong plus /li liYou bring genuine joy to working with children, youth, and educators, and can hold both warmth and firm boundaries at the same time /li /ul h3What Success Looks Like /h3 ul liEvery active Tier 2 and Tier 3 student has a documented plan, a consistent check‑in cadence, and no unresolved escalations /li liSummer camp delivered end‑to‑end with no unmanaged safety incidents and strong family feedback /li liECA program running with clear vendor relationships, documented participation, and cohort‑over‑cohort iteration /li liFull operational continuity maintained during ECD absences /li liToddle documentation current and audit‑ready at all times /li liWarm, well‑prepared handoff to on‑site life from the local Case Manager for every incoming family /li /ul h3Who You’ll Work With /h3 pYou’ll report to your local Education Center Director, who leads the full EC team on the ground. /p pDuring summer, you’ll have a dotted‑line relationship with the Global Camp Manager for camp standards, playbook alignment, and cross‑site learning. Year‑round, you’ll connect weekly with the Student Support Lead. /p h3Why Join Us /h3 ul liA front‑row seat in one of the most ambitious family‑education platforms in the world /li liA seasonal arc that combines deep, relationship‑driven school‑year work with a high‑energy summer program /li liCross‑cultural exposure through direct work with families from 30+ countries /li liA mission‑driven environment where your work directly shapes how children learn and how families live /li liRoom to grow as the organization scales — lateral and vertical paths across Education, Hospitality, and Operations /li /ul /p #J-18808-Ljbffr