Referrals Manager - Supported Living
20 hours ago
Blackburn
Job Title: Referrals Manager / Business Development Manager (Supported Living) Location: Head Office - Blackburn (with travel required) Salary: £45,000 - £50,000 per annum + mileage allowance Contract Type: Full-time, Permanent About the Role We are seeking a proactive and relationship-driven Referrals Manager / Business Development Manager to lead and grow our supported living referrals pipeline. This role is central to building strong partnerships with Local Authorities and the Integrated Care Board (ICB), ensuring a consistent flow of high-quality referrals and supporting the organisation's growth strategy. The successful candidate will play a key role in developing new business opportunities, maintaining existing partnerships, and promoting our supported living services across the region. Key Responsibilities Develop and maintain strong working relationships with Local Authorities, Integrated Care Boards (ICBs), and other key stakeholders Act as the main point of contact for all referral enquiries, managing the process from initial contact through to placement Identify and secure new business opportunities to expand supported living services Attend and represent the organisation at networking events, provider forums, and stakeholder meetings Monitor referral trends, market activity, and competitor services to inform business strategy Work closely with operations and service managers to ensure suitable placements and high occupancy levels Prepare and deliver presentations, proposals, and service information to external partners Maintain accurate records of referrals, outcomes, and business development activity Contribute to marketing strategies and promotional materials Essential Requirements Proven experience in a referrals, placements, or business development role within health and social care (ideally supported living) Strong understanding of Local Authority and ICB commissioning processes Excellent communication, negotiation, and relationship-building skills Ability to work independently and manage a varied workload Commercial awareness with a proactive approach to identifying growth opportunities Full UK driving licence and willingness to travel regularly Desirable Existing relationships with Local Authorities and ICBs Knowledge of supported living, learning disabilities, mental health, or complex care services Experience using CRM systems or referral management systems What We Offer Competitive salary of £45,000 - £50,000 Mileage allowance paid per mile for business travel Opportunity to play a key role in organisational growth Supportive and collaborative working environment Ongoing professional development opportunitiesSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age