Claims Executive
4 days ago
Colchester
Claims Executive – Marine £35,000 - £40,000 | Colchester, Hybrid | Permanent An exciting opportunity has arisen for an experienced Claims Executive to join a leading and well-established insurance brokerage based in Colchester. This is a full-time, permanent role within a supportive and professional team environment, offering hybrid working and genuine scope for career development. About the Role As a Claims Executive, you’ll play a key role in delivering an efficient, high-quality claims service to a portfolio of corporate and commercial clients, with a particular focus on Marine and Goods in Transit claims. Key Responsibilities • Manage claims of varying complexity from start to finish, including large or contentious cases, • Provide specialist advice and assistance on marine and transit losses, • Liaise with insurers, brokers, clients, and third parties to ensure swift, fair settlements, • Analyse claims data, identify trends, and support continuous improvement in processes, • Support and mentor junior members of the claims team, • Maintain accurate documentation and reporting in line with company and regulatory standards, • Visit clients where necessary to assess losses and strengthen relationships About You • Experience within a brokerage or insurance environment, handling corporate/commercial claims, • A strong understanding of Marine or Goods in Transit claims, • Excellent communication, negotiation, and relationship management skills, • Strong attention to detail, with the ability to prioritise and work to tight deadlines, • A customer-focused and collaborative approach, • Proficiency in Microsoft Office (particularly Excel) What’s on Offer • Competitive salary up to £40,000, • Hybrid working – typically 2 to 3 days in the Colchester office, • Monday to Friday, 9am – 5pm schedule, • Supportive, collaborative culture within a respected insurance group, • Excellent opportunities for long-term progression