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A growing tech firm in the UK is seeking an IT Support Engineer (2nd Line) to support internal users. In this role, you will diagnose and resolve technical issues, gain exposure to Azure and cloud environments, and develop your PowerShell skills in a supportive team. This position offers the chance

We are seeking a hands‑on 2nd Line IT Support Engineer to join a growing IT function based in Hertfordshire. Proven experience in 2nd Line IT Support. Android / Samsung mobile device configuration and support.

A recruitment agency is seeking an experienced IT Specialist (2nd Line Support) to provide technical support at a busy manufacturing site in Greater Lincolnshire. The role involves delivering IT support, maintaining infrastructure, and ensuring excellent customer service. Ideal candidates have stron

The ideal candidate will have a strong background in customer service and familiarity with IT systems such as Microsoft Active Directory and MS365. The role involves providing technical support, managing IT cases, and maintaining systems in a fast-paced environment. A leading IT services provider is

Candidates should have experience in Application and Production Support, troubleshooting backend systems, and server management. This hands-on role blends technical support with long-term application ownership, focusing on system stability and resilience. Responsibilities include providing 2nd/3rd l

You’ll be responsible for handling escalated support issues, working closely with 1st and 3rd line engineers, and ensuring high-quality service delivery across a diverse client base. Staffing and Recruiting and Technology, Information and Media. Provide 2nd line technical support within an MSP env

A financial services firm located in London is seeking a Service Desk Support Analyst to provide first-line internal support to users, with some second-line assistance as needed. The successful candidate will ensure the smooth functioning of the Firm’s I. Required qualifications include an ITIL ce

A leading SaaS group in Greater London is seeking a 2nd Line Technical Support Analyst to resolve complex technical issues in a fast-growing payments platform. Ideal candidates have knowledge of payment solutions and excellent problem-solving skills. This hybrid role involves providing support for m

A leading financial technology firm in London seeks a Desktop Technician to deliver high-quality 1st and 2nd line support. Candidates should have strong problem-solving skills, a passion for technology, and ideally, a degree in Computer Science or related fields. The role involves troubleshooting te

If you're working in an MSP and enjoy getting stuck into technical issues properly, this role offers the chance to step into a solid 2nd line position with real responsibility and support around you. Taking ownership of 2nd line support tickets and seeing them through to resolution. They're growing

The ideal candidate will have a strong background in IT support with skills in hardware troubleshooting and cloud technologies. You will be responsible for providing effective support for service requests and ensuring business continuity. This role offers a competitive salary and various benefits in

Keywords: 2nd Line, 3rd line, tech support, IT Support, WIFI, network, laptop, Stansted, Essex, Hertfordshire, Helpdesk, internal, windows, Microsoft 365, hardware, software. This is an excellent opportunity for someone with a background in 1st line and 2nd line technical support. Position for a 2nd

The role requires at least 3 to 5 years of experience in 1st and 2nd line support, alongside strong knowledge of ITIL processes. A leading IT solutions provider in the UK is seeking an experienced Application Support Analyst to deliver effective support for the application portfolio. Responsibilitie

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing

An international company is looking for an Application Support Analyst to manage 2nd and 3rd line support for their application portfolio in Peterborough. Candidates should have proven experience in a technical support role and familiarity with ITIL processes. The role offers a salary range of £35K

This position supports end users in secure environments with an emphasis on service improvement and adherence to ITIL standards. A leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. Candidates must have 2–5 years of experience in a support role with a st

A leading tech company in Greater London is seeking an experienced Onsite 2nd Line Support Engineer. This role involves providing deskside and onsite support, ensuring high-level customer service and technical troubleshooting. Qualifications include expertise in Microsoft operating systems, Office 3

The team is hiring a 2nd Line IT Engineer to support a wide range of clients and technologies across networking, Microsoft ecosystems, and project delivery. Provide 2nd Line support for end-users via phone, remote tools, and on-site visits. Backed by one of London’s most ambitious fibre infrastruc

Candidates should have a proven track record in IT Support and a solid understanding of Microsoft tools such as Windows Server and Active Directory. This role involves managing 2nd and 3rd Line support requests autonomously while making contributions to ongoing projects. Additional benefits include

A recruitment agency is seeking an experienced IT Support Engineer specializing in 1st and 2nd line support. The role involves providing high-quality technical support across Microsoft 365, Windows 10/11, Intune, Azure, and more. You will help diagnose issues and troubleshoot problems while supporti

Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast‑paced IT operations — solving real‑world challenges, improving systems, and making a genuine impact every day. Deliver top‑

The successful candidate will have strong 2nd line support experience, a solid understanding of Windows environments, and the readiness to travel across the UK. A UK-based recruitment agency is looking for a 2nd Line IT Support Engineer to join their team in Blackburn. This office-based role involve

Deliver end-user technical support and training. If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services), this could be the ideal position for you. Inventory m

Solid understanding of: Azure identity, access, and resource management; Microsoft 365 administration; Intune / Endpoint Manager; Networking fundamentals (VPN, DNS, DHCP, routing, switching); Experience supporting Windows operating systems and devices; Working knowledge of PowerShell for administrat

The role involves providing both 1st and 2nd line support, managing various technologies including Microsoft Office 365 and helpdesk systems. A leading international company in Greater London is seeking a Service Desk Analyst to deliver technical support to users. The ideal candidate should have str

A well-established MSP in Aldershot is seeking an experienced 1st/2nd Line Support Engineer. This role involves delivering IT support to various clients, troubleshooting issues, and maintaining Windows systems. Ideal candidates have over a year of MSP experience and strong knowledge in Windows & Mic

The ideal candidate should have at least 3 years of IT support experience and possess strong problem-solving skills. A reputable IT services company is looking for an experienced 1st/2nd Line IT Support Analyst to join its team based in Stratford upon Avon. The role involves providing daily IT suppo

This role involves delivering first and second-line support across Microsoft 365 and Windows systems, with responsibilities including troubleshooting hardware and software, and supporting network functions. Candidates should have strong experience in IT support and the ability to work on-site five d

Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. This is front line, customer facing

A technology services company based in Leeds is hiring a 1st- 2nd Line Support / Service Desk Analyst to provide end-user support in a hybrid work setting. Candidates must be eligible for SC Clearance and possess strong communication skills along with proficiency in Microsoft Windows 10/11 and Offic

A Managed Service Provider in the United Kingdom is seeking an experienced 2nd / 3rd Line IT Support Engineer to provide high-level support. The role includes managing escalated tickets, supporting Microsoft 365, and contributing to continuous improvement. This position offers a salary between £35,

Supporting a diverse client base across the Education sector and local SMEs, this role offers excellent variety, responsibility, and the opportunity to work across multiple technologies and environments. Install, configure and maintain Windows desktops, servers and applications. Ensure support ticke

This is an excellent opportunity for individuals with prior experience in 1st and 2nd line support. The successful candidate will manage hardware and software issues, assisting employees with laptops, Wi-Fi, and network concerns. Candidates must have the right to work in the UK and be available to w

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an interim basis.

This role sits firmly at 2nd Line level, supporting a range of client environments and acting as an escalation point from 1st Line. Good understanding of networking fundamentals and security principles. We are recruiting for a growing Managed Service Provider who are looking to add a capable and cus

Our client is looking for a motivated and enthusiastic 2 nd Line Support Engineer to join their growing team. Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or Okta. Understanding of networking fundamentals.

A managed services provider in Sheffield is seeking a 2nd Line IT Support Engineer to manage support tickets and resolve technical issues. The successful candidate will benefit from a supportive team environment and receive training and development opportunities. This role requires previous MSP expe

You will provide 2nd line Mac support, troubleshoot issues, and assist in managing platforms like Addigy and Jamf. A technology services provider is seeking a motivated 2nd Line Support Engineer to join their London office. This role requires strong hands-on experience with Mac devices and MacOS env

This hybrid role involves providing remote and onsite support, managing service desk tickets, and assisting with project delivery across Microsoft 365 and networks. The ideal candidate has strong troubleshooting skills, a proven background in IT support, and a valid UK driving license. A leading rec

They will be expected to provide 1st/ 2nd line support to the business by administering IT systems and implementing support processes and efficiencies using automation. Read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and

Demonstrating a proactive mindset for undertaking any reasonable support task with a time-sensitive element (for example, urgent board meeting and video conferencing support requests). The 2nd Line Support Analyst will collaborate closely with cross-functional IT teams to ensure timely and effective

The position requires at least 5 years of IT experience, focusing on 2nd line support for Windows environments and cloud technologies. A global legal services provider is looking for a skilled Global Systems Analyst to provide advanced IT support. Join their London office to enhance IT service opera

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills. Ideal candidates will have previous experience in a professional

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. The position offers a competitive salary between £30k and £37k and opportunities for career progression. A leading education technology provider in the

A global consulting firm in Greater London is seeking a 2nd Line IT support specialist to join their On-site Technology Support team. The candidate will resolve incidents related to software and hardware, document actions in ServiceNow, and provide top-notch client service. This role requires strong