Job Role: Customer service coordinator and Clinical administrator Pay: £26,000 Pa pro rata Times: 20 -30hours /week x2 Job description: Private GP & Occupational Health Clinic Overview We are seeking a highly organised and professional Clinic Administrator & Customer Services Coordinator to support the smooth running of our private GP and occupational health services. This role combines administrative duties with frontline patient and client support, requiring excellent communication skills, strong attention to detail, and the ability to work effectively in a busy healthcare environment. Key Responsibilities Patient & Client Services Act as the first point of contact for patients and corporate clients, providing a welcoming and professional service in person, by phone, and via email. Manage appointment bookings, confirmations, and follow-ups for GP and occupational health services. Provide information on clinic services, pricing, and processes, escalating clinical queries to medical staff when necessary. Process patient registrations, consent forms, and documentation in line with GDPR and clinic policies. Handle client and patient feedback, supporting continuous improvement in service delivery. Administration & Operations Maintain accurate patient records, clinical schedules, and occupational health contracts. Support doctors, nurses, and occupational health professionals with administrative tasks. Process invoices, payments, and insurance documentation. Prepare reports, correspondence, and documentation for internal and external use. Ensure compliance with regulatory and governance requirements, including record-keeping for audits and inspections. Monitor stock levels of medical supplies and office materials, placing orders when required. Provide reception cover, ensuring the clinic operates smoothly on a daily basis. Skills & Requirements Previous experience in healthcare administration and/or customer service (private practice or occupational health desirable). Excellent interpersonal and communication skills, with a professional telephone manner. Strong IT skills, including: Microsoft Office including Excel, Word, SharePoint, Teams, outlook Practice management or CRM systems (desirable) Highly organised with the ability to prioritise multiple tasks and meet deadlines. Strong attention to detail and accuracy in record-keeping. Discreet and professional, with a clear understanding of confidentiality and GDPR. Proactive, adaptable, and confident in dealing with patients, clients, and clinicians.
Part time receptionist and book keeper for physiotherapy clinic. Answering calls/emails, scheduling appointments, taking payments, sending invoices to relevant private health insurance providers, daily book keeping. You will be part of a small, friendly and supportive team.
We are seeking an exceptionally organised and proactive Personal Assistant to the CEO of an international fashion brand. This role is ideal for someone who thrives on organisation, enjoys variety, and is eager to grow within a dynamic, stylish, and collaborative environment. Responsibilities: • Managing and organising schedules, appointments, and meetings to support efficient operations across the brand., • Implementing and maintaining effective organisational systems for correspondence, files, and administrative tasks., • Performing regular quality checks to uphold high standards in all areas of work., • Collaborating with team members to coordinate daily operations and ensure seamless workflow., • Keeping workspaces clean, tidy, and well organised to reflect the brand’s professional standards. What We Look For: • A highly organised individual with the ability to manage multiple tasks and priorities effectively., • A hardworking, friendly, and positive attitude with a passion for working in a fast-paced environment., • Strong attention to detail and a drive for creating structure and efficiency., • Willingness to learn, adapt, and grow within a global fashion brand., • A respectful and approachable personality with strong interpersonal skills., • Ability to travel to Bounds Green, London, N11.