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Department: Academic/Pearson Location: Birmingham (On-Site) Salary: £51,000 Type of Contract: Full-Time, Permanent (40 hours per week) The role: We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our HND Construction Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Construction Management at Global Banking School, you will deliver modules related to the principles and practices of construction management, including the legal, environmental and technological context of today’s construction industry. You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met, • Developing, updating, and improving course materials as appropriate, • Using a variety of learning and teaching methods/materials, • Actively engaging in staff development activities, peer observations, meetings and other administrative duties, • Understanding and keeping up to date with latest developments in your field and student support practices, • You will hold a Master's degree in a relevant subject area (PhD desirable), • You will have previous UK HE teaching experience in the wider subject area, • You will be able to demonstrate extensive knowledge of relevant subject matter, • You will have experience supervising student work and providing support and feedback, • You will have experience of accurate reporting and ability to maintain thorough and organised student records, • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines, • You will have excellent communication, interpersonal and team-working skills, • You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent), • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic/Bath Spa University partnership (BSU) Location: Birmingham (On-Site) Salary: £51,000 Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. The role: We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Computing programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Computing at Global Banking School, you will deliver modules based around the three main themes of the programme: Technology, Software, and Data. You will develop and deliver comprehensive course materials, that will equip students with an understanding of database systems, internet technologies, data, cyber security, networking, and business information systems. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met, • Developing, updating, and improving course materials as appropriate, • Using a variety of learning and teaching methods/materials, • Actively engaging in staff development activities, peer observations, meetings and other administrative duties, • Understanding and keeping up to date with latest developments in your field and student support practices, • You will hold a Master's degree in a relevant subject area (PhD desirable), • You will have previous UK HE lecturing experience in the wider subject area, • You will be able to demonstrate extensive knowledge of two or more of the following areas:, • Programming and software development, • Web development, • Database systems, • Cloud computing, • Networking, • Cybersecurity, • IoT and emerging technologies, • Business IT systems, • IT management, • AI and Machine Learning, • Operating Systems, • UI/UX, • You will have experience supervising student work and providing support and feedback, • You will have experience of accurate reporting and ability to maintain thorough and organised student records, • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines, • You will have excellent communication, interpersonal and team-working skills, • You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent), • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic/Bath Spa University partnership (BSU) Location: Birmingham (On-Site) Salary: £51,000 Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. The role: We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Computing programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Computing at Global Banking School, you will deliver modules based around the three main themes of the programme: Technology, Software, and Data. You will develop and deliver comprehensive course materials, that will equip students with an understanding of database systems, internet technologies, data, cyber security, networking, and business information systems. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met, • Developing, updating, and improving course materials as appropriate, • Using a variety of learning and teaching methods/materials, • Actively engaging in staff development activities, peer observations, meetings and other administrative duties, • Understanding and keeping up to date with latest developments in your field and student support practices, • You will hold a Master's degree in a relevant subject area (PhD desirable), • You will have previous UK HE lecturing experience in the wider subject area, • You will be able to demonstrate extensive knowledge of two or more of the following areas:, • Programming and software development, • Web development, • Database systems, • Cloud computing, • Networking, • Cybersecurity, • IoT and emerging technologies, • Business IT systems, • IT management, • AI and Machine Learning, • Operating Systems, • UI/UX, • You will have experience supervising student work and providing support and feedback, • You will have experience of accurate reporting and ability to maintain thorough and organised student records, • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines, • You will have excellent communication, interpersonal and team-working skills, • You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent), • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic/Pearson Location: Birmingham (On-Site) Salary: £51,000 Type of Contract: Full-Time, Permanent (40 hours per week) The role: We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our HND Construction Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Construction Management at Global Banking School, you will deliver modules related to the principles and practices of construction management, including the legal, environmental and technological context of today’s construction industry. You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met, • Developing, updating, and improving course materials as appropriate, • Using a variety of learning and teaching methods/materials, • Actively engaging in staff development activities, peer observations, meetings and other administrative duties, • Understanding and keeping up to date with latest developments in your field and student support practices, • You will hold a Master's degree in a relevant subject area (PhD desirable), • You will have previous UK HE teaching experience in the wider subject area, • You will be able to demonstrate extensive knowledge of relevant subject matter, • You will have experience supervising student work and providing support and feedback, • You will have experience of accurate reporting and ability to maintain thorough and organised student records, • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines, • You will have excellent communication, interpersonal and team-working skills, • You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent), • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic/Bath Spa University partnership (BSU) Location: Birmingham (On-Site) Salary: £51,000 Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. The role: We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Computing programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Computing at Global Banking School, you will deliver modules based around the three main themes of the programme: Technology, Software, and Data. You will develop and deliver comprehensive course materials, that will equip students with an understanding of database systems, internet technologies, data, cyber security, networking, and business information systems. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met, • Developing, updating, and improving course materials as appropriate, • Using a variety of learning and teaching methods/materials, • Actively engaging in staff development activities, peer observations, meetings and other administrative duties, • Understanding and keeping up to date with latest developments in your field and student support practices, • You will hold a Master's degree in a relevant subject area (PhD desirable), • You will have previous UK HE lecturing experience in the wider subject area, • You will be able to demonstrate extensive knowledge of two or more of the following areas:, • Programming and software development, • Web development, • Database systems, • Cloud computing, • Networking, • Cybersecurity, • IoT and emerging technologies, • Business IT systems, • IT management, • AI and Machine Learning, • Operating Systems, • UI/UX, • You will have experience supervising student work and providing support and feedback, • You will have experience of accurate reporting and ability to maintain thorough and organised student records, • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines, • You will have excellent communication, interpersonal and team-working skills, • You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent), • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Our client is looking for a highly organised, proactive Business Manager to strengthen their operations team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys a varied workload across administration, operations, and basic HR support. Key Responsibilities: • Managing suppliers, stock ordering and project documentation, • Coordinating customer site visits and installation schedules, • Handling incoming customer queries and support requests, • Overseeing office Health & Safety compliance, • Managing invoicing, payments and credit control, • Scheduling meetings, taking minutes and supporting internal communication, • Assisting with HR duties including onboarding and staff documentation, • Organising company events, travel and logistics, • Managing SLAs, renewals and general project coordination Ideal Background: • 3+ years in a senior administrative or business support role, • Confident liaising with clients, board members and senior leadership, • Excellent written and verbal communication skills, • Proactive, solutions-focused and able to work independently, • Experience with Pipedrive and QuickBooks is highly desirable, • Knowledge of office-based H&S is an advantage Benefits Include: • Company pension, • Flexitime + work-from-home options, • Free on-site parking, • Company events & mentoring programme

At Tosca, we’re not just leaders in reusables—we’ve been pioneering sustainable solutions for over 60 years. We empower our partners with tailored innovations that drive efficiency and sustainability while reducing environmental impact. If you’re passionate about sustainability and Customer Services, we invite you to join our team! At Tosca, customer satisfaction is at the heart of everything we do. We are looking for a Customer Support Specialist to join our team in Dudley, supporting customers across the UK and Ireland. In this role, you will deliver reliable day-to-day service by handling enquiries, processing orders and managing customer accounts with speed and accuracy. Acting as the first point of contact, you will take ownership of customer accounts end to end, combining strong relationship management with operational and administrative excellence. You will play a pivotal role in ensuring smooth order flows, accurate invoicing and timely communication. By working closely with Sales, Logistics/Operations and Quality, you will help prevent issues before they impact customers, while also contributing to service KPIs and Monthly Business Reviews. Responsibilities • Act as the main point of contact for customer enquiries via phone and email; log, triage and resolve requests within agreed SLAs., • Handle orders, queries and simple claims with clear and solution-oriented communication; manage urgent or sensitive situations professionally., • Prepare and participate in customer reviews (remote or on site); share concise actions and follow-ups., • Escalate early warning signs (delays, dissatisfaction, unusual volumes) and coordinate with Planning, Sales and Logistics to secure service continuity., • Process orders end to end entry, confirmation, delivery follow-up and closure; provide proactive status updates to customers., • Set up accounts and maintain accurate customer master data (contacts, parameters) in Dynamics 365 and Pool IT. You support customer onboarding and training on Tosca’s online tools., • Perform period-end account checks to support correct invoicing; resolve discrepancies with relevant teams., • Monitor and validate First Time Right (FTR) and track cycle time from order to delivery; detect data discrepancies or delays and trigger corrective actions., • Build and update operational dashboards; support Front Office with reporting for client reviews; provide insights to Planning/Sales for decision-making., • Oversee adherence to contractual and operational standards; standardize back-office routines and flag recurring pain points for improvement., • Act as a key user for systems/tools (Pool IT, Web tool, Tableau, Dynamics 365) and coordinate with IT for fixes and enhancements., • Receive and register quality complaints, ensuring follow-up with the Quality team., • Ensure compliance with customer-specific handling instructions and internal SOPs; contribute practical improvement suggestions where gaps are identified. What we are looking for • Degree or vocational training in Business Administration, Supply Chain, Customer Service Management, or equivalent professional experience., • 3–5 years of B2B customer service experience in a logistics/supply chain environment., • Experience managing end-to-end order flows, invoicing checks and CRM/ERP data., • Proficiency in MS Office (Excel, Outlook, PowerPoint) and familiarity with ERP/CRM systems (Dynamics 365 is an advantage)., • Strong organizational skills, problem-solving mindset and the ability to prioritize in a fast-paced environment., • Professional communication skills, both written and verbal, with a collaborative approach. What we offer At Tosca, we believe our people make the difference. We offer a competitive salary package together with a range of benefits designed to support your wellbeing and development, including: • Participation in the company bonus plan, • 25 days of annual leave plus 8 public bank holidays (33 days in total), • Private medical insurance (comprehensive cover for you, with the option to add dependents at a competitive rate, available after probation), • Life insurance (coverage equivalent to one time your base salary, effective from day one), • Workplace pension scheme (employer contribution 3%, employee contribution 5%, after probation), • A collaborative, international and supportive work environment Location: Dudley, UK – this is a full-time on-site role About us We continuously invest in your personal and professional development through our training & coaching programs. You will join a dynamic and fast-growing company that is part of a strong international group. We take pride in our green service and encourage our employees to participate in our growth and help us co-define the path to success. You will work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV, we’re looking forward to meeting you! External recruitment services/agencies will not be used for this position. We value diversity and equal opportunity. Applicants are welcomed on the basis of their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us.

We are currently seeking a highly organised and detail-oriented Accounts Administrator to join our client based in Dudley. This is a varied role that combines core accounts responsibilities with general administrative duties and customer service, providing essential support to both the companiesfina

A dynamic staffing firm in the UK is seeking an organised and proactive Administrator. This role involves coordinating engineer schedules, managing customer bookings, and providing essential administrative support to ensure smooth operations.