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We are currently seeking a motivated and dynamic individual to join our team as a Commission-Based Letting Agent in Canary Wharf. This position offers the opportunity to work with a diverse portfolio of properties and clients, and to earn generous commissions based on successful lettings. Responsibilities: - Prospect, identify, and engage potential tenants through various channels such as online listings, networking, and referrals. - Conduct property viewings and tours for prospective tenants, showcasing the unique features and benefits of each property. - Assist tenants in the application process, including completing necessary paperwork. Qualifications: - Previous experience in real estate, property management, or sales is preferred but not required. We welcome candidates with a strong sales background and a passion for real estate. - Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. - Self-motivated and results-oriented, with a proven track record of meeting or exceeding sales targets. - Well spoken and written English Benefits: - Competitive commission structure with uncapped earning potential. - Flexible schedule, allowing for a healthy work-life balance. - Supportive team environment with ongoing training and professional development opportunities. - The job requires working from the office, but we offer flexibility on that matter. If you are passionate about real estate and possess the drive to succeed in a fast-paced and rewarding industry, we want to hear from you. This is an excellent opportunity to join a growing and dynamic team in the heart of London.
Experienced media sales professional with at least three years experience. Conference sales experience would be an asset but not necessary. Commission-Only
• Sales of tiles and Bathrooms to retail customers, trade and contract. • answering queries, making leads. Meets with customers in a sales environment to drive product sales and knowledge Demonstrates advanced products knowledge Adheres to any and all company policies and procedures Makes sales appointments with clients Teams with other employees to make sure that product is available and shoppable in stores Generates new leads by meeting with consumers Follows up with any clients to make sure that they are satisfied with product Assembles any and all product displays in a given market Meets with retail associates to help them effectively sell products Finds new target markets and penetrates them to drive sales Discovers how to market products to new users Understands how to make products appeal to consumers based on the environment and current trends Uses the Internet to push products to a given target market Works with the marketing department to develop new sales strategies Teaches other sales consultants how to make sales to potential consumers Discovers target markets and advantages of other companies Demonstrates advanced sales knowledge Always looks for new ways to make products attractive to customers
Have you considered a career in tech sales? We started Entr Tech to improve Diversity across the Tech industry. We have broken traditional hiring structures by making a career in Tech accessible to ALL, regardless of gender, ethnicity, sexual preferences or educational and industry experience. We have created an Online Training platform- The Entr Tech Academy. Which teaches you the fundamentals of the Tech industry, the role itself, and the skillsets needed to forge a successful career in the Tech sector. Upon successful competition of our 6-week Tech Sales Academy, you will be given a professional qualification as well as interview and career support to help you land a job in the industry, alongside a dedicated Mentor. The course is open to applications from career switchers and recent graduates alike. Our Academy is structured to provide the following: - 1-1 training with industry experts. - Micro-learning group sessions with your peers. - Practical Upskill sessions alongside supplementary coursework. - Access to a network of world-leading technology firms. - Minimum starting salary of £30,000 on successful placement alongside a commission structure that would be starting at a minimum of £15K. - Ongoing mentorship from a dedicated mentor. Responsibilities - Research new markets, build pipelines of potential leads, identify points of contact within target companies and reach out to prospective clients via outbound calls, emails, and social media - Nurture relationships with prospective customers by identifying business objectives and pain points that the service can deliver solutions to; eventually delivering qualified appointments to Account Executives - Meet ongoing targets set for product adoption results and for result-oriented activities - Act as the face of the brand in the social media landscape: an expert on our brand - Drive top-of-the-funnel lead generation for sales head - Update and manage all sales activities, opportunities, and account information in CRM - Consistently achieve monthly quota of qualified opportunities Qualifications - No previous industry experience is required – we will train you. - No degree or college qualification required – we will train you. All we ask is that you are organised, curious, coachable, open minded, brave and confident – we will train you on the skillsets required to be successful. Location - UK & EMEA based but depending on your circumstances and desire, Hybrid & Remote roles exist where you can be based to your preference. Job Type: Full-time Salary: £30,000.00-£60,000.00 per year Benefits: - Company pension - Employee discount - On-site parking Schedule: - Monday to Friday Supplemental pay types: - Commission pay - Quarterly bonus Education: - A-Level or equivalent (preferred) Experience: - Retail sales: 1 year (preferred) - Customer service: 1 year (preferred) Work Location: Hybrid remote in London
Looking for a well spoken and ambitious candidate who will be assisting in calling and emailing leads for our company and follow up with them to finalise calls with our director. Great opportunity offering commissions with salary as well. Based in central London
As the luxury hospitality leader since 2016 in France, Onestaff is now expanding into the UK, to help hospitality professionals to work freely whilst earning £14 to £23 per hour. Onestaff is seeking qualified professionals to work in restaurant kitchens. You will undertake assignments within prestigious hospitality establishments in London. Previous experience is essential for the roles of: • Head Chef • Sous Chef • Pastry Chef • Station Chef • Commis Once receiving your application, our team is going to contact you within 48 hours to validate your profile. Previous experience is essential for the roles ✔ LONDON ► MAKE BETWEEN £10 & £20 / H ↪ Joining Onestaff, means becoming a member of the first and best freelancers club in Europe, freely. Pioneer and precursor in the hospitality, retail and healthcare. ✔ FRANCE ► GAGNEZ ENTRE 13,5 et 25 € / H ↪ Rejoindre Onestaff, c’est devenir membre du premier club des meilleurs extras indépendants d’Europe, en toute liberté. Pionnier et précurseur sur les métiers de l’hôtellerie-restauration et la grande distribution. ✔ BARCELONA ► GAGNAD ENTRE 11 y 23 € / H ↪ Unirse a Onestaff significa convertirse en miembro del primer y mejor club de autónomos de Europa, libremente. Pionero y precursor en la hostelería y gran distribución Vous souhaitez réaliser des extras à temps partiel ou en extra entre 15 et 25 € de l'heure au sein d'établissements prestigieux ? Que vous soyez en poste, étudiant ou en recherche d'emploi, si vous avez de l'expérience en hôtellerie restauration et/ou grande distribution, rejoignez Onestaff (le nouveau nom du Club des Extras). Inscrivez-vous en 1 clic sur le site ou l'appli pour recevoir des missions d'extra autour de vous et acceptez les selon vos disponibilités. Contrairement aux autres plateformes, tout est et restera gratuit pour vous. Onestaff est présent sur tous les métiers : - ACCUEIL : hôtesse, réceptionniste, night auditor, bagagiste, voiturier... - SALLE : commis, runner, serveur, barman, chef de rang, maitre d'hôtel, sommelier... - CUISINE : commis, écailler, chef de partie, pâtissier, second de cuisine, chef de cuisine... - CHAMBRE : lingère, femme de chambre, gouvernante... - GRANDE DISTRIBUTION : caissière, agent libre service, préparateur de commandes, inventoriste et tous les métiers de bouche... - SANTÉ MÉDICO-SOCIAL : Infirmière, Aide Soignante, Auxiliaire de vie, Agent service hospitalier... Rejoignez la communauté composée de plus de 30 000 extras et 5 000 établissements partenaires. www.onestaff.eu
Job Summary: As a kitchen porter, you will be responsible for ensuring the cleanliness and hygiene of the kitchen area, as well as assisting with basic food preparation tasks. You will work closely with the kitchen staff to maintain a clean and orderly workspace, uphold food safety standards, and contribute to the efficient operation of the kitchen. Responsibilities: 1. Dishwashing: Wash dishes, pots, pans, and other kitchen utensils by hand or using commercial dishwashers. Ensure that all items are thoroughly cleaned and sanitized according to food safety regulations. 2. Cleaning and Sanitizing: Clean kitchen surfaces, equipment, and appliances regularly to maintain a hygienic environment. This includes countertops, stovetops, ovens, refrigerators, and floors. Use appropriate cleaning agents and sanitizers. 3. Waste Disposal: Dispose of kitchen waste and recyclables properly. Sort and separate garbage, recycling, and compostable materials according to waste management guidelines. 4. Assisting with Food Preparation: Assist chefs and cooks with basic food preparation tasks, such as peeling, chopping, and washing fruits and vegetables. Follow recipes and instructions accurately. 5. Stocking and Inventory: Keep track of inventory levels for kitchen supplies, such as cleaning products, dishwashing detergent, and disposable items. Notify the kitchen manager or supervisor when supplies need to be replenished. 6. Compliance with Health and Safety Standards: Adhere to health and safety regulations, including proper handling of hazardous materials, use of protective equipment, and safe operation of kitchen machinery. 7. Team Collaboration: Work collaboratively with other kitchen staff members to ensure smooth workflow and efficient operation of the kitchen. Communicate effectively with team members and follow instructions from supervisors. Qualifications: - Prior experience in a similar role preferred but not required. - Basic knowledge of food safety and hygiene practices. - Ability to follow instructions and work well in a fast-paced environment. - Physical stamina to stand for extended periods and lift heavy objects. - Good communication skills and a positive attitude. - Willingness to learn and adapt to new tasks and responsibilities. Working Conditions: - Kitchen environment with exposure to heat, steam, and loud noises. - Requires standing, walking, bending, and lifting throughout the shift. - May involve working weekends, and holidays as needed.
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We are looking for a qualified and motivated team player with a passion for supporting service excellence to join our team as Property Accounts, part of the on-property finance team, at The Cavendish London. As a Property Accounts you will: Ensure invoices and credit notes are raised and posted accurately, in a timely manner Process invoices and reconciles delivery notes to invoices received and purchase orders Process commission invoices from travel agents Be responsible for Petty Cash ensuring accurate records and reconciliations Support to the cluster Finance team with monthly reporting Prepare accruals and bad debt provisions Assist with the timely and effective collection of debts The successful Property Accounts has: Minimum of 1-year similar experience A self-motivating attitude to work autonomously yet have a team orientated mindset An AAT Certificate or work toward an ATT Certificate or equivalent preferred Effective communication skills in written and spoken English Proficient level of numerical, administrative and IT Skills Experience with the Property Management System RMS is advantageous In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Organisation, Communication, Time Management, Decision Making, Fluent in English, Customer Service, Microsoft Office, Multitasking, Leadership, Attention to Detail, Customer Focus, Problem Solving The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
Join the Adventure with Buzz Retail as a Self-Employed Toy Demonstrator in Hamleys London/Rome/Milan! Buzz Retail, the UK’s leading company in toy demonstrations, is looking for energetic, self-motivated individuals to join our sales agents team in Hamleys, London, Rome and Milan. If you love toys and aim to maximize your earnings, this is the opportunity for you! What You’ll Love About This Opportunity: • Impressive Earnings: As a self-employed agent, your potential is in your hands. Our agents often earn more than £100/€150 a day (the stars make more than £/€200 daily), with no less than of £70/€85 per day. Our sales commission is the highest in the industry so the sky’s the limit ! • Play While You Work: Spend your days in an incredible environment of the top toy store in the world, standing and playing with the latest toys. It’s all about making work feel like play. • Be Your Own Boss: Enjoy the freedom and flexibility of being self-employed. You decide how to make your day successful, all within a fantastic working atmosphere. We’re Searching For: • Energetic and spirited individuals driven by both fun and financial goals • Enthusiasts who can bring toys to life, captivating both children and adults whilst making great money. - No experience is required apart from willingness to learn, engage with customers and make great money. Suitable for Italian/English speakers. Why Choose Buzz Retail in Hamleys ? We’re not just about toy demonstrations; we’re about creating joyful experiences. Working with us at Hamleys in Rome or Milan means being part of a world where play and profit meet. Get Ready to Transform Your Passion into Profit! If playing with toys all day and earning great money sounds like your ideal path, Buzz Retail is waiting for you. Embrace the flexibility of being self-employed and the joy of working in Hamleys, the place where fun and opportunity meet. Reach out now and Start Your Fun-Filled Journey to Success with Buzz Retail in Hamleys London/Milan/Rome
Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. We are excited to be part of a company culture that values radical inclusivity, & is keen on green & where we want your personality to shine. Join the team & be part of our journey!! Right now we are looking for a skilled Receptionist/ Customer Service Agent for our small property in Marylebone area. What the job entails? Every day is different. You will play a crucial part in the delivery of the guest experience. The role will be the first point of contact for our guests and will work to personify the brand, act as an expert on the neighbourhood and deliver a consistent, welcoming experience for all guests. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service ·Excellent written and spoken English ·Computer literate - solid experience of working with Microsoft office packages and in-house reservation/operating systems Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels. As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: - 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. - Friends & Family discount on Native stays. - 6 days Company Sick Pay / year - Cycle to work scheme. - Number of Holidays increasing with years of service (1 day per year). - Meals on duty - Employee of the month perks - Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Opportunity: Remote Sales Agent (Spanish Speaking) Join our dynamic team as a Remote Sales Agent! We're seeking talented individuals fluent in Spanish to drive sales and expand our customer base. This is a fantastic opportunity to work remotely and make an immediate impact. Requirements: - Fluent in Spanish - Excellent communication and interpersonal skills - Sales experience preferred, but not required - Ability to work independently and remotely - Must be available to start immediately - Trial shift of 2 hours required If you're ready to take on a new challenge and excel in a remote sales role, apply now! Send your resume, cover letter and your trail shift availability. We can't wait to welcome you to the team! Start date: 10/04/2024
🚀 Are you a customer service superstar looking to work from the comfort of your own home? Want the flexibility to choose your hours and earn a competitive rate of £12 per hour minimum? Look no further - we have the perfect opportunity for you! We are seeking enthusiastic and dedicated individuals to join our team as Remote Customer Service Advisors. In this self-employed role, you will have the freedom to tailor your work schedule, starting from a minimum of 15 hours per week, with the potential to work up to 60 hours for those keen to supercharge their earnings! What makes this opportunity stand out? ⭐ Flexible Hours: Tired of the 9-5 grind? With this role, you have the power to choose when you work. Whether you're an early bird or a night owl, you can set your hours to suit your lifestyle and commitments. Want to work around your studies, family obligations, or hobbies? This job allows you to strike the perfect balance. ⭐ Competitive Pay: Say goodbye to low hourly rates! Earn a minimum of £12 per hour, with the opportunity to increase your earnings based on the hours you dedicate to the role. Whether you're saving up for a dream holiday, treating yourself to the latest tech gadgets, or just want some extra cash in your pocket, this role rewards you for your time and effort. ⭐ Remote Working: No more stressful commutes or stuffy office environments! Work from the comfort of your own home, in your PJs if you fancy. Say hello to a more relaxed and productive work environment where you can focus on delivering top-notch customer service without the distractions of a traditional office setting. Ready to embark on this exciting remote customer service adventure? Here's what we're looking for: Excellent communication skills Strong problem-solving abilities Customer-focused mindset Ability to work independently Reliable internet connection Self-motivated and proactive attitude If you're passionate about providing exceptional customer service, thrive in a fast-paced environment, and love the idea of working remotely on your terms, we want to hear from you! Join our team as a Remote Customer Service Advisor and take control of your work-life balance while making a positive impact on our customers' experiences. Apply now to kickstart your journey towards a fulfilling and flexible career in customer service!
We’re looking for a new trainee to become a letting agent at our firm.
We are new a soon to be leading property marketing portal and we’re looking for a dynamic salesperson to join our business development team to further propel brand within the rental market. The successful candidate will be assisting our development team to drive the growth of the business; tasked with business development, calling and on-boarding of estate agents to the platform. We are seeking an enthusiastic, results-driven individual with strong communication skills as well as strong empathy and some knowledge of rental property industry. This is an exciting opportunity to work with one of the most interesting new tech startups within the property sphere. Responsibilities: - Be the frontline in building the agent client base for the platform inline with company targets - Work closely with the founder and development team to craft the Sales strategy for the business Skills and experience: - Excellent communication skills, written and verbal - Property experience would be an advantage but not mandatory. - IT proficient including Microsoft Word, Excel and Power Point Two minute walk from Camden station and Regent's Park - Salary £25,000 - £30,000 per year - 4 weeks holiday (not including bank holidays) - Health insurance - Monday to Friday, based in the office We’re a fun, young, friendly brand, out there to make life easier and quicker for fast-moving urban millennial renters. We’re also there to help landlords and agents move their properties faster and more efficiently. We know that ‘generation rent’ has a short attention span, is impatient and has a desire for instant gratification. That’s why our vision is ‘instant letting’. Young urban renters move often. Current providers don’t work at their pace. But we do
Want be part of us? We are now looking for a talented Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.
Title: Sales Agents Wanted – Ignite Your Career in Sales! Join Our Dynamic Sales Team Today! Disclaimer: YOU MUST BE ABLE TO TRAVEL AROUND LONDON AND GREATER LONDON!!! Are you a natural communicator with a flair for sales? We're on the lookout for talented Sales Agents to be a driving force in our expanding team. Responsibilities: Identify and reach out to potential clients to promote our products/services. Conduct effective sales presentations, highlighting key features and benefits. Build and nurture client relationships to understand their needs and provide tailored solutions. Meet and exceed sales targets through a proactive and customer-centric approach. Keep detailed records of sales activities for performance tracking. Requirements: Proven experience in sales, but we welcome ambitious individuals with a passion for sales. Excellent communication and interpersonal skills. Self-motivated and target-oriented mindset. Ability to adapt to a dynamic and fast-paced environment. Strong negotiation and closing skills. What We Offer: Competitive base salary with an attractive commission structure. Comprehensive training program to enhance your sales expertise. Opportunities for career advancement within our growing organisation. Supportive team environment fostering continuous learning and development. Base salary starting at £1500 with uncapped commission! We are looking for people who can travel comfortably on their own all over London and greater London. Please don’t apply if you cant travel! This role is on the road on a weekly basis.
Experienced Lettings required for well established and reputable Property Management Agent In Mile End. Start immediately. No Less than 2 years experience in the industry. Salary starting 18k per annum plus Comission.
This is more than just a job; it's an opportunity to play a pivotal role in a bustling upscale London hotel. What's in it for you? A chance to be part of a vibrant team, a rewarding environment, and the perfect platform to showcase and enhance your skills in hospitality management. If you're ready to elevate your career in a fun, fast-paced environment, Sanderson Hotel is your next stop. Apply today and be a part of our story!
This is more than just a job; it's an opportunity to play a pivotal role in a bustling upscale London hotel. What's in it for you? A chance to be part of a vibrant team, a rewarding environment, and the perfect platform to showcase and enhance your skills in hospitality management. If you're ready to elevate your career in a fun, fast-paced environment, Mondrian Shoreditch is your next stop. Apply today and be a part of our story!
Hamptons are currently looking for an experienced Lettings Consultant to join our Muswell Hill office. From the moment you start your career with us as a Lettings Consultant, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things. Key Responsibilities of a Lettings Consultant: Meeting and registering new applicants Organising & carrying out viewings Maintain regular contact with landlords and applicants and note all correspondence and communications Achieve all daily and weekly targets Arrange, organise and conduct all viewings in line with the landlord`s instructions Negotiate where instructed any offers received Have an in-depth understanding of the local market place thus gaining an advantage over our competitors Work closely with the Manager to identify new business opportunities and maximise them Experience & Skills Required to be a sucessful Lettings Consultant: Excellent organisational and prioritisation skills Excellent written and verbal communication skills Full and clean driving licence Previous Estate Agency experience within a negotiator role or in a sales environment, an advantage but not essential Working knowledge of Microsoft Office Benefits for you as a Lettings Consultant: Company car or car allowance An exceptional, uncapped commission structure Continued opportunities for career progression Award winning training Fantastic company culture In the 150 years since we first opened our doors for business as Estate Agents, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people.
We are looking for a motivated, punctual and ambitious skilled commercial person. Someone who can take their own initiative and is comfortable talking to a variety of different people. The position being offered will include mainly commercial tasks for estate agency sector, basic administrative tasks (answering phone calls, completing and performing inventory checks), additional tasks will include traveling to different houses between South west London area mainly (Roehampton, Putney, Hammersmith, and between) to assist viewings, house inspections and Preferably have driving license on place, preferably with sales experience and basic admin tasks. The position would be suitable for someone looking for a full time job, between office and outdoor job with property insoections. Looking for someone able to work on the weekends and proactive enough to earn additional commissions. We are looking for someone who isn't shy, someone who takes pride in how they carry themselves in the way they work. Working hours are negotiable DO NOT APPLY if you are unable to travel around Roehampton or the South West London area. This position would suit someone who already lives in the South West/Roehampton area
Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy
Job Description • Follow daily instructions from higher management to create task list • Documents filling and record keeping of day-to-day activities • Liaising with Company Directors and other management executives to fulfil daily office tasks • Assist with the identification and implementation of process improvements for the team. • You will carry out other duties as assigned. • Receive project calls in a prompt and effective manner. • Take telephone calls, response to the email and report to the management as required • Keep tracks of all calls and queries received and response appropriately • undertakes reception responsibilities by greeting visitors and arranging refreshments; • ensures office supplies such as stationery and equipment are maintained. • Take customer feedback and report to management • Plan company diary and manage all appointments • Set reminders for meetings and send reminder emails to all staff regarding their upcoming appointments • Help management with admin tasks JOB DESCRIPTION OFFICE MANAGER/4161: Duties Include: • Oversee and manage daily office operations, ensuring all tasks are completed efficiently and effectively. • Manage the office budget and procurement of supplies, equipment, and services. • Organize, manage and delegate tasks of scheduling meetings, appointments, and travel arrangements. • Ensure that all employees are following company regulations • Develop and implement office policies and procedures to ensure smooth and efficient operation. • Manage and maintain office equipment, ensuring it is in good working order and that repairs and maintenance are scheduled as required. • Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately. • Coordinate with the IT department to ensure office hardware and software are correctly functioning. • Manage and maintain relationships with vendors and service providers, ensuring they provide quality company services. • Coordinate clients request with management to ensure timely response to the clients. • Identifying and raising any findings from weekly office inspections, escalating as necessary • Provide comprehensive administrative support and assigning duties to the employees • Ensure that Health and Safety and other statutory requirements are adhered to • Regular meetings with managing agents to ensure all compliance documentation is filed and systems are updated • Develop and maintain successful relationships with clients, 3rd party contractors and suppliers