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Help London’s entrepreneurs thrive London is powered by its small businesses — from high street makers to local service providers and digital entrepreneurs. At London & Partners , our mission is to drive resilient, sustainable and inclusive economic growth for the capital. Purpose of role The Small Business Programmes Executive will support the delivery of the Made Smarter programmes as well as other activities within the team. The post holder will support the delivery of governance systems and processes to streamline operations; the inputting of data into our CRM database system to support the delivery of our digital and in-person business support service to SMEs; and the creation of reports based on our data to comply with our reporting requirements as well as, provide insights that can support improvements in our support for SMEs as well as optimise our operations. This is an exciting and unique opportunity to develop your programmes support, governance, compliance, data and digital technology experience at the same time as delivering significant social impact. o Risks and issues, to ensure awareness and understanding of these and implementation of appropriate and timely mitigations • Provide financial support to the team in creating and maintaining budget spreadsheets, raising and processing purchase orders and invoices in compliance with L&P procedures as well as collecting evidence of expenditure from grant recipients and ensuring they are compliant with funding rules, • Support on all aspect of the team governance, arrange the different project meetings and produce meeting documentation such as agendas; minutes and presentations; support the team in producing and maintaining project documentation such as risk and issue logs, action lists and project plans, as directed., • Support the team in tracking project performance against targets, co-ordinating and updating progress of documents, reports for the programme and input and update of quality business support and services data into CRM database and other reporting mechanisms to support the delivery of the Made Smarter programme, • Create reports to meet compliance obligations on a regular basis from data recorded on CRM database. Retrieving and cleansing data as requested to support the timely provision of insights and datasets to inform service improvements, • Contribute to optimising our operations by providing insights from data to guide improvements, • Support the team to liaise with key stakeholders and other organisations to help maintain excellent working relationships; supporting the team with a wide range of stakeholders at various levels, decide on appropriate responses to queries and respond, when necessary, on behalf of the team, • Carry out any other administrative tasks for the project as required, including booking rooms and refreshments and handle day to day enquires and supporting the booking system, • Manage email inboxes as required to ensure that programme queries are dealt with in a timely and professional manner, • Coordination of workshops with delivery partners which could include creating and collecting feedback from partners, venue booking, registering attendees and other associated tasks, • Any other reasonable duties to support the Small Business Directorate., • Knowledge of project management, including data analysis, project planning and evaluation, • Well-developed IT skills, experience of using financial and content management systems and processes and excellent report writing skills, • In-depth knowledge of Excel and other MS Office tools including PowerPoint and Word, • In-depth knowledge of database systems (e.g. Salesforce) including data entry and cleansing and experience using CRM systems, e.g. Salesforce, is desirable, • Knowledge of data collection software (e.g. google forms, smart survey) desirable, • Excellent written and verbal communication skills, • Strong interpersonal and customer service skills, • Ability to effectively develop and implement work plans, • Organise all tasks to be delivered to the required standards., • Ability to achieve deadlines and targets, • Excellent attention to detail with high professional standards, • Proficiency in administrative procedures; and an ability to work effectively within a target-driven, KPI process-driven environment In addition, you will be able to demonstrate attention to detail, willingness to be flexible based on the requirements of the team, ability to multi-task and willingness to collaborate with other team members as well as work on your own initiative when required to do so Personal style and behaviour · Service-driven, with a passion for delivering exceptional stakeholder value · Proactive team player, contributing creative and innovative solutions to projects and objectives. · Adopts an agile approach, remaining productive in ambiguous and fast changing environments. · Helps foster collaboration, constructive dialogue and builds trust with peers. · A learning mindset, using challenges and opportunities to improve team and own performance. · Through good self-awareness, motivates oneself, seeking opportunities to develop own potential. · Takes responsibility and ownership of project tasks, continuously aiming to improve performance. • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

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To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed).

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To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed).

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To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed).

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