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We are Tommi's Burger Joint, founded in Reykjavik, Iceland - we've been serving classic traditional hamburgers since 1981, focusing on quality, speed, and flavour. We only use the best ingredients; Hereford and Angus Chuck Steak from our butcher H.G. Walter, fresh buns from Miller’s Bakery and our delicious house made sauces. We are seeking a driven assistant manager to become a part of our vibrant team at our store in Marylebone, right in the heart of London. If you have a passion for the finest burgers and a knack for spreading smiles and love, this is the job for you! As an assistant manager you will support the GM in ensuring that shifts operate smoothly and that the team is well supported on shift. You should have a keen eye for detail, a passion for great customer service and a can do attitude. Our ideal candidate is someone who has experience leading shifts in busy restaurants, who is proactive and who takes their own initiative. You will be skilled at multi tasking, have excellent time management skills and be accurate in your approach to work. Experience of managing budgets, handling rotas, ordering, stock taking and cashing out is most welcome. Are you're ready to bring your positive spirit, creativity, and love for delicious burgers to Tommi's Burger Joint? We can't wait to hear from you! Full training on our systems and menu will be provided. Apply now and let's rock the burger world together. Smiles, good vibes, and extraordinary burgers await!

Prezzemolo & Vitale is looking for an Assistant Store Manager with outstanding customer service, people management, time keeping, problem solver. We only consider candidates with proven experience in the same field. Monthly payment. Italian Speaking.

• Annual pay up to £29000 • Profit-based bonus • Discretionary Retention bonus two times per year (£500-£750), based on length of service • Christmas and New Year closed • Extra day of holiday for your birthday - 29 days in total • Full time - 40 hours contracted • Financial (Wagestream) • Free healthy food on every shift, generous in-store discounts • New starter training plan • Career development opportunities available • Apply now; start immediately We are currently looking for a high-standard, food, and guest service-focused Assistant Manager to join our fast-paced healthy eating food business. Our mission is to serve “healthy and delicious food, made fresh, with love”; preparing every ingredient and meal with care and passion! If you are a person looking to grow, with a new challenge or a development opportunity, this position is perfect for you!

Opportunity become a Supervisor/ Assistant Manager! Come and join our Burrito Kitchen team. Shifts start 7am most days Come join our Burrito Kitchen store inside Tesco supermarkets, we are looking for people who can work as part of a team helping make bake all our pastries, prepare our salad bar, and our delicious burritos. Manage a team, remain calm under pressure, being in charge or all food safety policies, placing orders and always keeping our brand standards We pay monthly into your bank account

Overview We are seeking an experienced and dynamic Bar supervisor to oversee the daily operations of our bar. The ideal candidate will possess a strong background in hospitality and bartending, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. As Bar supervisor, you will be responsible for managing’ staff, ensuring compliance with food safety regulations, and creating an inviting atmosphere for our guests. Responsibilities Lead and manage bar staff, providing training and support to ensure high standards of service. Oversee the preparation and presentation of beverages, ensuring consistency and quality. Maintain inventory levels, placing orders as necessary to ensure the bar is well-stocked. Ensure compliance with health and safety regulations, including food safety standards. Develop and implement creative drink menus that align with current trends and customer preferences. Manage customer relations, addressing any issues or concerns promptly to enhance guest satisfaction. Collaborate with kitchen staff to ensure seamless service during busy periods. Monitor financial performance of the bar, assisting in budgeting and cost control measures. Experience Proven experience in a hospitality role, preferably within a bar or restaurant environment. Previous leadership experience in managing a team is essential. Familiarity with bartending techniques and cocktail preparation is required Excellent communication skills with the ability to engage effectively with both staff and customers. A passion for the hospitality industry and a commitment to delivering exceptional service. If you are looking to take your career to the next level in a vibrant environment where you can showcase your skills, we encourage you to apply for this exciting opportunity as Bar Manager. Job Type: Full-time Pay: £15.00 per hour Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Sick pay Store discount Schedule: Monday to Friday Weekend availability Experience: Bar Supervising: 2 years (required) Cocktail making: 2 years (required)

Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time

Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're an energetic, team-oriented individual, you might be the perfect addition to our team as an Assistant Manager. Help us bring the best taste to our customers while ensuring our team thrives and our operations run smoothly. That's the way we bowl! Key Responsibilities: Help the General Manager planning and reviewing operations to ensure timely, accurate, and high-quality serving. Ensure every dish meets our high standards of food quality, as well as every customer stay happy and satisfied. Foster a supportive and productive team environment by maintaining strong relationships and effective communication within your team. Strive to boost comparable sales, unlocking your store’s full potential. What We Offer: Competitive Salary: Attractive compensation package designed to reflect your valuable contribution. Continuous Learning: Opportunities for ongoing training and development to help you continue growing professionally. Paid Breaks: Your hard work deserves time to relax and recharge. Staff Meals: Enjoy delicious meals provided during your shifts. Exclusive Discounts: A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team!

We are looking for a passionate Deli Assistant! We are a renowned Grocery and Deli store chain in London, we are looking for a Deli Assistant to join our team! Role and Responsibilities As a Deli Assistant, you will be responsible for selling a wide range of fresh produce, including cheeses and deli meats, in one of our 5 stores in London. This highly specialized role requires in-depth product knowledge and an ability to serve customers in an efficient and courteous manner. You will have the opportunity to interact with a diverse customer base and contribute to the service excellence that sets our brand apart. Benefits Working as a Deli Assistant at Prezzemolo & Vitale offers numerous advantages over other roles in the food industry: - Regular work hours, with no night shifts - Challenging and open work environment, away from the closed environment of kitchens - Opportunities to develop specialized skills and professional growth Requirements To be considered for this role, candidates must possess: - Basic manual dexterity in using working tools such as knives and slicers - Knowledge of English - Passion for food and excellence in customer service Offer - Full-time contract (45 hours per week, 5/7 days) - Competitive hourly wage: £13/hour - Comprehensive training provided by the company to ensure your success in the role Extra Benefit •Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus • In the birthday every employee can request to store manager day off.

ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Holland Park, Saint John’s Wood, Bromley and Lisbon, with a new location just opened this Autumn in Milan. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. JOB DESCRIPTION We are looking for a professional and customer service-oriented Store Manager, for our St John's Wood Gelateria. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. This role is suitable for those looking for a permanent and Full-time position. REQUIREMENTS The perfect candidate will have: - Experience in hospitality at Assistant Manager level or higher - Fluent in English - Maintain regular and consistent attendance, punctuality and professionalism DUTIES As Store Manager you will supervise the operational and organizational standards of the Gelateria. Working closely with the General Manager, your duties will include, but not limited to: - Managing a team of 7 to 9 people - Providing high quality and professional customer service - Assisting in the training and development of new and existing team members - Undertaking administrative tasks such as; but not limited to: - Monitoring stock levels daily (and performing stock counts monthly) - Placing weekly orders (internal orders with production and external orders with suppliers). - Performing and scheduling of cleaning tasks whilst on shift - Planning weekly schedule for the store - Assisting in the development of business strategies - Follow both company and store policies and procedures SALARY Salary starts from £32,000-£35,000

We are seeking a passionate and creative florist to join our team. The ideal candidate will have a strong appreciation for floral design and a keen eye for detail. As a florist, you will be responsible for creating stunning floral arrangements for various occasions, providing excellent customer service, and maintaining the overall aesthetic of the shop. This role requires both artistic flair and organisational skills to manage inventory and sales effectively. Responsibilities - Design and create floral arrangements for events, weddings, and everyday occasions. - Provide exceptional customer service by assisting clients in selecting flowers and arrangements that meet their needs. - Maintain the cleanliness and organisation of the shop, ensuring all displays are visually appealing. - Manage inventory levels, including ordering flowers and supplies as needed. - Communicate effectively with customers in English; knowledge of Spanish or other languages is a plus. - Sell floral products while providing knowledgeable advice on the care and maintenance of flowers. - Stay updated on current trends in floral design to offer innovative ideas to customers. Requirements Previous experience as a florist or in a similar role is preferred but not essential. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written; multilingual abilities are advantageous. A genuine passion for gardening and floral design. Ability to work well under pressure during busy periods. Flexibility to work varied hours, including weekends or holidays when necessary. This role is ideal for someone who is self-motivated, dependable, and passionate about flowers and customer service. If you have a love for flowers and enjoy creating beautiful arrangements while providing top-notch customer service, we encourage you to apply for this exciting opportunity as a florist.

Counter Assistant - Builders Merchants We are seeking a motivated and friendly individual to join our team as a Counter Assistant at our builders merchants shop. The ideal candidate will have a strong knowledge of Microsoft Word and Excel, enabling them to handle various administrative tasks efficiently. Key Responsibilities: - Provide excellent customer service by interacting with customers daily, assisting them with their inquiries and purchases. - Process orders and manage transactions accurately. - Maintain a clean and organized counter area. - Collaborate with team members to ensure smooth operations. Requirements: - Proficiency in Microsoft Word and Excel. - Strong communication skills and a customer-oriented attitude. - Previous experience in a retail or customer service role is preferred but not essential. If you are passionate about providing great service and have the skills we are looking for, we would love to hear from you!

As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway already based in Downham /Newcross and now Wandsworth road . Shift starts from 6pm -4-am weekends Weekday 6pm- 2an Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £12.00 per can increase due to experience

The role of a kitchen assistant is crucial in supporting the kitchen staff and ensuring that daily operations run smoothly. Kitchen assistants work under chefs, cooks, or kitchen supervisors, and their responsibilities often include a range of tasks that contribute to cleanliness, food preparation, and organization. Here’s a breakdown of their typical roles and responsibilities: 1. Food Preparation Support • Basic Prep Work: Washing, peeling, chopping, and cutting vegetables, fruits, and other ingredients as directed by the chef. • Assisting with Recipes: Helping to measure and weigh ingredients, portioning food items, and preparing simple dishes as per instruction. • Preparing Garnishes and Sides: Preparing sauces, garnishes, or simple side dishes for service. 2. Maintaining Kitchen Cleanliness • Dishwashing and Equipment Cleaning: Washing dishes, pots, pans, and kitchen utensils using industrial dishwashers or by hand, as well as cleaning cooking equipment. • Sanitizing Surfaces: Keeping countertops, prep stations, and other kitchen surfaces clean and sanitized in compliance with health and safety regulations. • Cleaning Floors: Sweeping, mopping, and maintaining kitchen floors to ensure a clean and safe environment. 3. Stock and Inventory Management • Storing Ingredients: Properly storing food and ingredients according to food safety guidelines, including correct labeling and rotation to prevent spoilage.

Job Overview We are seeking TURKISH SPEAKING experienced, dedicated and enthusiastic Kitchen Porter to join our dynamic team in a fast-paced environment in Knightsbridge. The Kitchen Porter plays a vital role in supporting the culinary team by ensuring that the kitchen operates smoothly and efficiently. This position is ideal for individuals looking to gain experience in the hospitality industry, particularly within hotels and restaurants, while contributing to food preparation and maintaining high standards of cleanliness. Responsibilities - Assist with food preparation tasks as directed by chefs and kitchen staff. - Maintain cleanliness and organisation of the kitchen area, including washing dishes, pots, and pans. - Ensure all kitchen equipment is cleaned and stored properly after use. - Help with the delivery and storage of food supplies, ensuring proper stock rotation. - Support chefs during busy service periods by providing assistance as needed. - Adhere to health and safety regulations, including proper food handling practices. - Report any maintenance issues or hazards to the kitchen management team promptly. Qualifications - Previous experience in a hotel, restaurant, or hospitality environment is advantageous. - Strong organisational skills with an ability to work efficiently under pressure. - Excellent teamwork skills with a positive attitude towards helping others. - Ability to follow instructions accurately and maintain high standards of cleanliness. - Flexibility to work various shifts, including evenings and weekends as required.

Seeking a Team Member for our store in St Pancras International Station - Bread&Truffle's store! Bread&Truffle are a gourmet focaccia sandwich brand with a grab and go concept. The focaccia's will be made from scratch in our Victoria location, so an ability to work under pressure with a smile is essential! We are looking for someone organised and self motivated, who can provide outstanding customer service and is eager to progress and grow! Candidates must be fully flexible and able to work weekends/early mornings/evenings as required. Full training will be provided but the successful candidate would have some hospitality experience and be able to provide references. Responsibilities will include but are not limited to; - Opening and closing of the store to the standards set by manager. - Preparing focaccias that are made to order. - Preparing a variety of beverages(barista skills preferred). - Taking payments accurately through our POS system. - Preparing orders for our catering service. - Assisting with daily stock counts. - Adhering to high health and safety standards and standards of cleaning. Pay from £11.50-£12ph dependant on experience. There are opportunities to progress for those who apply themselves.

Assisting with Food Preparation & Cooking: Assist in the preparation, cooking, and presentation of meals under the supervision of senior chefs. Learn and apply culinary techniques and recipes to maintain consistency in the quality of food. Ensure that dishes are prepared in a timely manner and meet the restaurant’s standards. Assist with inventory management, ensuring proper stock levels and assisting in ordering supplies. Ensure food safety and hygiene standards are maintained in accordance with regulations. Work closely with kitchen staff (line cooks, prep cooks) to oversee day-to-day kitchen operations. Participate in training sessions and learning opportunities to improve culinary skills. Support the maintenance of a clean, safe, and organised kitchen environment. Ensure that equipment is properly cleaned, and food is stored and labelled correctly. Comply with health and safety regulations, including proper handling of food and safe use of kitchen equipment. Communicate effectively with the front-of-house team to ensure smooth service and meet customer expectations. Help address any issues that arise during service, ensuring that food quality is never compromised.

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference

Hello Everyone, We are Uncommon, a popular and established coffee shop/ delicatessen. We are growing our team in our newest shop near Tate Modern museum in the hearth of London’s South Bank. We are looking for new happy individuals to join our team. You must have previous experience as a barista ( Latte art is a plus) :) You must have previous experience as a shop assistant/ shop keeper and passion about food and drink produce. Your duties will be as follows: - Greeting guests and customers who enter the shop - Provide Excellent Food and Drink standards - Be involved in stock control and management - Assisting guests to find the goods and products they are looking for - Being responsible for processing cash and card payments - Stocking shelves with merchandise - Reporting discrepancies and problems to the supervisor or manager - Giving advice and guidance on product selection to customers - Balancing cash registers with receipts - Keeping the store tidy and clean( this includes hoovering and mopping) - Responsible dealing with customer complaints - Keeping up to date with special promotions and putting up displays We are offer a very competitive pay rate, discounted food for staff and monthly bonus based on sales targets. All the best Uncommon team.

We're looking for a Host Hostess to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Host Hostess! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS: Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED 6 months+ experience in a similar high-end venue as Host Hostess or floor staff Spotless communication skills and natural guest interaction (Ideally)Knowledge of reservation platform such as Open Table and Collins Ability to manage seating arrangements Immaculate presentation WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. Why not check us out on social media? Search @ETMCollectionldn and @Sport_ldn on Facebook, Instagram or LinkedIn and find out what it's like to work with us. If you are interested in being our new Host Hostess please click apply! R

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you we would love you to join our team. Benefits include: - Christmas and Boxing Day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The ideal candidate will: - Have good attention to detail - Be comfortable working in a fast-paced environment - Enthusiastic - Hard working - Friendly - Want to always provide exceptional hospitality - Taking responsibility - Excellent presentation skills - Eager to learn - Aways ensuring guests are at the heart of what we do. The main responsibilities for the CDP will include: - Consistent service - Keeping all working environments clean and tidy - Have mise en place for all services - Ensure food stored correctly and of correct standards - Assist other sections when necessary - Maintain good team work - Assist managers in training of staff and compliance - Comply with health and safety - Can do attitude - Sense of urgency Salary: £16 per hour

We are seeking a reliable and friendly Store Assistant to join our team. As a Store Assistant, you will be responsible for ensuring the smooth daily operations of the store, assisting customers, and maintaining stock levels. Responsibilities: Greet and assist customers with their purchases Stock shelves and ensure products are neatly displayed Process transactions and handle cash or card payments Ensure store cleanliness and organization Assist with inventory management and stock replenishment Handle customer inquiries and resolve any issues promptly

TEAM MEMBER - MONDAY TO FRIDAY Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilise the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Key responsibilities: · Extend a warm welcome to guests. · Share your food knowledge with guests to assist in their choices. · Handle payment transactions. · Manage stock efficiently to reduce wastage and report shortages. · Maintain cleanliness and order in your area. · Adhere to daily cleaning schedules. · Uphold high standards in appearance, uniform, punctuality, and conduct. · Safely store and rotate deliveries (FIFO). · Prepare salads as required, etc. Your Benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Full-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference