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  • Team Leader
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    Team Leader
    8 hours ago
    £25000–£38000 yearly
    Full-time
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

    Immediate start!
    Easy apply
  • Senior Receptionist
    Senior Receptionist
    22 days ago
    £16–£16.7 hourly
    Full-time
    Richmond

    Job description Gaucho are looking for an enthusiastic and experienced Receptionist to join one of our Gaucho teams! The ideal Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. Key responsibilities of the Receptionist • Maintaining skills and product knowledge as taught at the Gaucho Academy, • Attending and responding to all post-academy company training, • Demonstrating a positive approach to own role and teamwork, • Supporting, training and acting as a role model to new members of the team, • Completing quality preparation of all duties to set up and close the restaurant and shift to standard, • Greeting guests warmly and showing them to the bar or restaurant in accordance with Cycle of Service standards, • Transferring guests elegantly from the bar to the best available table and ensuring they are seated according to Cycle of Service standards, • Updating and monitoring section, cover and status information throughout service and informing the manager of any issues, • Previous experience as a Receptionist, • Enthusiasm for hospitality, and a fast-paced working environment, • 50% off your bill at all Gaucho and M Restaurants, • Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform, • Training in the Rare L.A.B, • Career development and training, • Staff food breakfast and lunchtime of every day worked

    Immediate start!
    No experience
    Easy apply

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