Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Preparing drinks - Committing drink & food specifications to memory - Engaging with our products and offering - Execution of private and corporate events - Delivering uniform drinks as per Clays guidelines - Communicating the business and technology to our guests - Understanding of our technology - Making incredible recommendations based on your knowledge and training - Setting up for service - Maintaining Health & Safety expectations - Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications - 2 - 3 years experience in a cocktail bar. - Excellent knowledge of classic cocktails - Ability to work under pressure - Experience in high volume bars, preferred not essential - Excellent written and verbal communication in English - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Our great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Waterside Café opened in 1995 in the historic pool of Little Venice, Paddington. We welcome customers aboard our café boat to enjoy a choice of teas, coffees, breakfasts, light lunches and afternoon teas in this tranquil and unspoilt waterside location in the heart of London. We are looking for dynamic front of house staff to assist come and join us for the re-opening of the Café, under new management. We are excited to provide elevated experiences for our customers and a fun working environment for our team as we learn, grow and deliver the vision together. ** **Please check your commute before applying You are the face of our brand. You are a proven people-person, greeting every guest with warmth and confidence. With a deep appreciation for hospitality, you take pride in delivering exceptional service and guiding guests through our carefully crafted artisanal menu with passion and precision. Your attention to detail and commitment to excellence ensure that every interaction is seamless. Who You Are Naturally warm, dynamic, engaging, and confident in delivering top-tier service. Able to deliver to standard against the core role requirements including serving café guests at the counter, bringing out food/drinks to tables, maintaining the café environment. A team player who thrives in a fast-paced, high-energy space. Passionate about quality, craftsmanship, and the experience of sharing it with others. Attentive to detail, with a strong sense of professionalism and pride in presentation. ** Requirements** Experience in the hospitality industry or barista Availability that meets the needs of our shift patterns Weekend and bank holiday availability preferred You must be authorised to work in the UK Language: English (other languages are a plus). ** What You Get** 28 days (including bank holidays) Shop discounts off-shift Free coffee on-shift Ongoing training & career growth opportunities 100% of tips are shared with the team £14.00 per hour We welcome applicants from diverse backgrounds.
Greeter The Salad Project: £14.00 per hour We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Greeter 20 hours per week | Monday - Thursday Be a “Sp” champion who is the face of the brand on a day to day basis Assist customers with their orders and answer any questions Package Click & Collect and Delivery orders Making sure the napkins, glasses and cutlery is topped up and continuous maintaining of hygiene standards Expectations | Efficiency, Communication, Energy Strong proficiency in communication, with both our customers and internal teams Friendly and approachable with fantastic customer service skills Ability to work as a team and build interpersonal relationships Ability to work in a fast paced environment Positive energy and dedication to the team, we all have to have each other's back Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect and corners aren't cut Up for a laugh, but know when it’s time to knuckle down Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have some experience working in a customer facing role within the hospitality industry A big smile and warm tone of voice Compensation | £14.00 per hour 30 days holiday package (including bank holidays) £100 ‘Refer a Friend’ scheme 50% all items in store Team social events Opportunities for career progression as the business grows
Room Attendant - Park Plaza London At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join us as a Room Attendant and we will give you the training and support to succeed. As our Room Attendant, you will receive: - Salary: £12.21 per hour (plus incentive of £1.31 subject to meeting productivity and quality targets) - Additionally, you may also be eligible for an hourly rate of £14.52 per hour if you are able to check your own rooms. (inclusive of £1.31 incentive plus £12.21 base rate subject to meeting productivity and quality target + £1.00 for checking own rooms - Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends) - F&B discounts at our restaurants and bars (for your whole party) - Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service! - Two free meals per day - including days off if you wish to come in! - Access to 40% of your pay before payday through Wagestream - Recommend a friend scheme – up to £750! - Vitality at work scheme with great gym discounts & more - Ride to Work scheme & free cycling lessons. - 24/7 employee assistance programme - Rota given 2 weeks in advance. - Departmental productivity & service incentive scheme - Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. - Free dry cleaning for work uniform - Annual Staff parties and events - Company pension plan & award-winning training The ideal candidate for the Room Attendant role will: - Be responsible for cleaning our guests’ rooms at a high standard. - Have a passion for cleanliness and an eye for detail. - Work and multi-task in a fast-paced environment. - Listen to the needs of guests and other team members and adapt to meet them. - Have a courteous and professional attitude with guests and team members. - Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
Barista - Store# 85511, HERTFORD - LEA WHARF Brand Starbucks Coffee Company Location Hertford - Lea Wharf (Store# 85511) 12 Bircherley Green Hertford Centre Bircherley Street Hertford Hertford SG14 1BN Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you’ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that’s why you’ll also have access to our partner networks, because here you belong. You don’t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store. The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support center So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong. What is our process? Application > CV review > interview and in store experience > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more Job Number: 240106908
Job description Position Details Full-time Permanent Monday to Friday Experience & Qualifications • Preferred A-Level or equivalent qualification • Required Accounts & Office Experience of 3 year+ Job Description ACCOUNTS ASSISTANT, FINANCE This is a role where the applicant will be expected to support the team by performing accounting and finance administrative level tasks. Payable and Accounts Receivable related tasks and a knowledge of bookkeeping would be essential. RESPONSIBILITIES: • Report to the Head of Finance and offer support and collaboration with the other Finance team members • Ensure that supplier invoices are posted and coded correctly • Bank reconciliations. • Assist in collecting payments on all outstanding accounts by letter, email and phone. • Allocation of invoices and payments to the relevant customers and suppliers. • Creating ad-hoc Finance reports • Assisting with internal Finance related queries COMPETENCIES & EXPERIENCE: • This role requires a minimum 3 years accounting experience Finance/Operations/Administrative team also welcome • Ideally the applicant will have or be currently studying numerical based qualifications either at A-Level or higher (started AAT desirable) • A good understanding of debits & credits, purchase ledgers and sales ledgers. • The applicant must be IT literate (Microsoft Office apps), numerically minded, a logical thinker and good at problem solving • Excellent written communication and verbal presentation skills • A collaborative approach to working with others and be committed to an inclusive environment Position: Full-time, Permanent Salary: Negotiable Job Types: Full-time, Permanent Schedule: • Monday to Friday Ability to commute/relocate: • London, NW10 7GJ: reliably commute or plan to relocate before starting work (required) Experience: • Accounting: 3 years (required) Language: • Fluent English (required) Work authorisation: • United Kingdom (required) Work Location: In person
We're seeking an experienced Bank Technician to join our team. As a payments and core banking expert, you'll be responsible for ensuring seamless transaction processing, integrating with various banking systems, and providing technical support for our banking operations. Key Responsibilities: 1. Transaction Processing: Manage and monitor transaction processing for various payment types, including SEPA, SWIFT, and domestic payments. 2. Core Banking System Integration: Integrate and maintain connections with core banking systems, such as Finacle. 3. API Integration: Develop and maintain API integrations with various banking systems, including N26, Starling Bank, and Solaris Bank. 4. Technical Support: Provide technical support for banking operations, including troubleshooting and resolving technical issues. 5. Compliance and Risk Management: Ensure compliance with regulatory requirements and manage risk associated with transaction processing and core banking system integration. Requirements: 1. Education: Bachelor's degree in Computer Science, Information Technology, or related field. 2. Experience: Minimum 5 years of experience in banking technology, payments, and core banking systems. 3. Knowledge: In-depth knowledge of: - Payment systems (SEPA, SWIFT, etc.) - Core banking systems (Finacle, etc.) - API integration and development - Banking regulations and compliance - Risk management and security measures 4. *Skills* : Proficient in: - Programming languages (Java, Python, etc.) - API development and integration - Database management (Oracle, MySQL, etc.) - Operating systems (Windows, Linux, etc.) 5. *Certifications* : Relevant certifications, such as ITIL, Agile, or banking-specific certifications. Nice to Have: 1. Experience and familiarity with banking systems and their APIs. 2. Knowledge of cloud-based banking platforms: Experience with cloud-based banking platforms, such as Amazon Web Services (AWS) or Microsoft Azure. 3. Certifications in banking and finance: Additional certifications, such as CFA, FRM, or banking-specific certifications. What We Offer: 1. Competitive salary*: A highly competitive salary based on experience and qualifications. How to Apply: If you're a motivated and experienced banking technology professional looking for a new challenge, please submit your resume and cover letter to me .
What we're looking for... We are looking for a CDP who is a reliable, hard working team player who will be in charge of their section and help with the running daily of the service. If you are keen to discuss the details further, please apply today What’s in it for you… A competitive salary and extra benefits package 28 days holiday (including bank holidays), pension. A health cash plan to claim money back and get access to lots of ways to support your physical wellbeing. Enjoy a free night at Mama London and a meal for two in completion of probationary period. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Accor and Mama Hotels family for you and your nearest and dearest. Training to get you settled into your role, and development that will help you thrive at work. Regular team get togethers, bi-annual parties – Mama knows how to have a good time!
Jump to main content Our roles Apprenticeships Bar and waiting apprentice Chef Apprentice Team Leader Apprentice Bar & waiting Bar Staff Waiting Staff Team Leader Brewing & Brands Brewing & Engineering Cellar Services Drivers & Logsitics Production & Warehouse Sales & Marketing Head Office Customer service Finance HR IT Legal & Risk Marketing & Digital Property Trading Transformation & Operational Excellence Kitchen Kitchen Manager Chef Kitchen Assistant Pub Management General Manager Assistant Manager Regional & Area Management Franchisee Opportunities Working here Our Benefits Our Culture Our Commitments Our Values & Behaviours Inclusion & Diversity Our employee led inclusion groups pint of Perspective podcast Our brands Chef & Brewer Crafted Pubs Farmhouse Inns Flaming Grill Greene King Pubs Hungry Horse Metropolitan Pubs Pub & Carvery Pub & Dining Pub & Grill Venture Hotels Stories Apprenticeships Bar & Waiting Brewery Kitchen Head Office Management Inclusion & Diversity View all Stories Chef Full time Golden Lion (St James's) , St James's , SW1Y 6QY Upto £12.50 per hour Apply Now Save Job Job description As a Chef, your passion for all things food, and the desire to make the perfect dish every time, is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fast-paced service, you’ll soon become an invaluable member of the kitchen team. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. Wage Stream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… As a Chef, you will… Prepare, cook, and present food that meets specs and customer expectations Maintain hygiene levels and safety regulations in the kitchen to help guarantee the safety of your entire team and visitors Communicate clearly with your team in order to provide high-quality meals to customers on time Keep up to date with new products, menus, and promotions What you’ll bring to the kitchen: Ability to work under pressure in a busy kitchen and pull together as a team when needed A passion for delivering tasty and well-presented meals to customers each and every time Willingness to get stuck in, learn new skills and help out in different areas kitchen when needed Your experience and skills include: Ability to work well under pressure in a fast paced environment Ability to work cohesively and collectively as part of a team to follow food saftey, HACCP and Health and saftey practices a must
What we're looking for... We are looking for a Sous Chef who is a reliable, hard working team player who will be in charge of their section and help with the running daily of the service. If you are keen to discuss the details further, please apply today What’s in it for you… A competitive salary and extra benefits package 28 days holiday (including bank holidays), pension. A health cash plan to claim money back and get access to lots of ways to support your physical wellbeing. Enjoy a free night at Mama London and a meal for two in completion of probationary period. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Accor and Mama Hotels family for you and your nearest and dearest. Training to get you settled into your role, and development that will help you thrive at work. Regular team get togethers, bi-annual parties – Mama knows how to have a good time!
The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.
Scott's Richmond Experience on OpenTable/SevenRooms is a MUST Location: Richmond-upon-Thames Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Open Table and/or Seven Rooms experience. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting. - Experience with either Open Table or Seven Rooms. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.