Counter Manager - Birmingham
1 day ago
Birmingham
Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time Counter Manager to make real connections in Boots Birmingham. As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences. • Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance., • Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue., • Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals., • Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets., • Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness., • Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities., • Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed., • Efficient Administration: Oversee daily, weekly, monthly and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations., • Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals., • Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times., • Dynamic, enthusiastic, and sales‑driven., • Passion for make‑up and Retail with a focus on achieving sales targets., • Result‑oriented, who likes a challenge and exceeding sales expectations., • Desire to provide a unique customer experience that drives customer loyalty and repeat business., • Flexible availability including weekends, late nights, Bank holidays and holiday periods., • Minimum 6 months retail experience with a passion for sales success., • Minimum 6 months of management experience., • Product Discount, • Staff Sale, • New Launch Gratis, • Annual Leave, • Full Training provided, • Refer a friend scheme, • Competitive Commission Scheme #J-18808-Ljbffr