Facilities Manager
2 days ago
Brighton
Facilities Manager (Hard FM) Fully site based Salary - Up to £55,000 plus £5k car allowance As a Facilities Manager, you will lead the team responsible for building operations and maintenance while helping shape a workplace that is seamless, welcoming, and high-performing. You will play a central role in delivering an exceptional environment by balancing global standards with local needs, ensuring every space and interaction reflects a commitment to excellence. This role calls for a leader who can manage facilities operations while also fostering a positive, engaging workplace culture. What You’ll Do Workplace Team Leadership & Program Adoption • Lead, inspire, and develop the on-site facilities team, promoting a high-performance culture centered on service excellence and continuous improvement., • Adapt global workplace programs to local requirements while maintaining brand and service consistency., • Drive successful adoption of workplace initiatives across workplace experience teams, facilities and engineering, mailroom, housekeeping, and other service partners., • Mentor and support team members through coaching, training, performance evaluations, and recruitment., • Use data and feedback to improve service delivery and enhance employee engagement. Operational Efficiency & Cost Management • Manage operational budgets responsibly, identifying efficiencies that deliver high-quality facilities at competitive costs., • Oversee procurement processes and vendor relationships to ensure strong value in services, supplies, and equipment., • Develop and maintain preventive maintenance programs that ensure building systems operate at peak performance and longevity., • Proactively identify and mitigate operational risks while ensuring regulatory compliance, safety, and business continuity., • Coordinate and manage facility repairs, maintenance tasks, and minor improvement projects with technicians and third-party contractors., • Conduct routine facility inspections and quality assurance checks in accordance with local, state, and federal regulations. Workplace Experience & Stakeholder Relations • Serve as the primary point of contact for employee inquiries and service requests, resolving issues efficiently to create a seamless workplace experience., • Collect and analyze occupant feedback to continuously improve services and the overall workplace environment., • Build strong relationships with local leadership and stakeholders, providing updates, insights, and operational guidance., • Prepare clear and impactful reports that translate performance data into actionable improvements and measurable workplace outcomes. What Success Looks Like • Program Adoption: Workplace standards and initiatives are consistently and effectively implemented., • Operational Efficiency: Daily operations run smoothly with minimal disruptions and proactive planning., • Problem Resolution: Complex issues are identified early and resolved quickly and effectively., • Engagement Impact: Measurable improvements in employee satisfaction related to the workplace environment., • Relationship Strength: Strong, collaborative partnerships with stakeholders and service partners., • Values in Action: Leadership that demonstrates respect, integrity, service, and excellence. What You Bring • Strategic Ownership: Ability to take initiative and maintain full accountability for the workplace environment., • Problem-Solving Skills: Confidence in managing complex challenges and making sound, timely decisions., • Service Mindset: Strong commitment to delivering a people-first workplace experience., • Relationship Building: Proven ability to influence and collaborate with diverse stakeholders., • Facilities Expertise: Solid knowledge of building systems, regulatory compliance, safety standards, and facility management best practices, including HVAC, plumbing, electrical, and life safety systems., • Financial Acumen: Experience managing operating budgets, driving cost efficiencies, and overseeing procurement., • Leadership Experience: Background in hiring, training, coaching, and performance management preferred., • Communication Skills: Strong ability to lead discussions, set expectations, and motivate teams., • Education & Certifications: Bachelor’s degree preferred with 3–5 years of relevant experience, or an equivalent combination of education and experience. Valid driver’s license required. Facilities management certifications (such as CFM or FMP) are a plus.