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Would you like to be part of the UK's leading supplier of engineering components to the design and engineering industry? Wixroyd is one of the UK's biggest online engineering component suppliers and has gained a reputation for high quality, innovative products. This move offers exciting opportunities for staff to work in a fast paced, dynamic work environment where an employee's hard work and commitment are recognised. We believe in "Delivering a Range of Endless Possibilities" for our customer, our colleagues and the company. As a company we acknowledge the part we play in satisfying the needs of our team members and will do our part to support you. The company has recently made significant investments in business systems designed to enable increased operational efficiencies and enable a digital centric sales strategy. We are looking to recruit a confident and motivated person to join our customer services team. The responsibilities of the Customer Service Representative include providing high levels of service to our customers and fostering our 'hassle free' approach to the customer journey. The successful candidate will be self-motivated and pro-active in the role, whilst dealing with customer enquiries promptly via phone or email and be able to manage and prioritise workloads effectively. Key Responsibilities: • Proactively keeping customers updated on existing orders and advise of delays as necessary, • Processing orders in a timely manner on our internal CRM system, • Liaising with colleagues, mainly our purchasing team, throughout to ensure smooth progress of orders through to distribution, • Co-ordinating customer returns and credits, • Ensure all internal and external customer queries are responded to in the agreed time scales, • Respond to live chat enquiries promptly and resolve efficiently, • Computer Literacy in Microsoft Word, Excel and Outlook with the ability to learn bespoke systems and programmes, • Experience of sales order processing systems useful (full training on the job), • You will be friendly and ambitious with an excellent telephone manner and communication skills, • You will work well under pressure and be able to keep up with a busy office atmosphere and enjoy working in a fast-pace environment, • You will be confident and approachable, • You will be able to deal with a large volume of sales calls/ customer queries, • You will be able to process Sales Orders on our internal CRM quickly, accurately and efficiently, • You will be flexible / multi-tasker, • Great communicator, • Problem solver, • Organised & Process orientated, • You will have the ability to know how to prioritise and deal with tasks as and when they come in, • You will be pro-active and detail conscious / orientated., • Minimum grade C in English and Maths GCSE, • Previous experience of working in a customer facing/focused role (preferred), • Competitive salary, • Employer matched 5% pension contribution, • Life assurance, • Discretionary annual bonus, • 25 days annual leave plus bank holidays, • Reward Gateway, • Eyecare vouchers, • Cycle to work scheme, • Employee Assistance Programme, • Sharesave, • Professional training contributions Our company operates on a two-shift basis (on-site) which rotates weekly, to ensure the best service for our customers. Shift times are: Week 1: Monday to Friday 08:00 to 16:30 and Week 2: Monday to Thursday 09:00 to 17:30. Every Friday 08:00 to 16:30 Daily breaks are 2 x 15 minutes and 1 x 50 minutes. Wixroyd (part of Essentra Plc) is one of the UK's biggest online engineering component suppliers and has gained a reputation for high quality, innovative products. Continued year-on-year sales growth has recently seen the business relocate to a purpose-built facility in Chichester, both the main distribution centre and new modern manufacturing now operate from the same location. This move offers exciting opportunities for staff to work in a fast paced, dynamic work environment where an employee's hard work and commitment are recognised. We believe in "Delivering a Range of Endless Possibilities" for our customer, our colleagues and the company. As a company we acknowledge the part we play in satisfying the needs of our team members and will do our part to support you. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be requested at interview.

(Self-Employed, Commission Only) Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Realistic full-time earnings of £40,000-£50,000+ per year, with uncapped potential beyond that Looking for a role where your income reflects your effort? Join SumUp as a Self-Employed Field Sales Representative and help small businesses in your area access smarter payment and POS solutions, while building serious recurring income for yourself. This Field Sales Representative role is fully field-based and face-to-face. You'll meet business owners, understand how they operate, and recommend solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role, built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your effort directly drives your income. • Average upfront value per business: ~£500, • You earn 50% upfront commission per sign-up, • Plus 25% recurring income from each business for up to 5 years, • Around 75% of a customer's total value is paid in year one, • Meet local SMEs (cafés, salons, shops, restaurants, and more), • Build strong relationships with business owners, • Demonstrate simple, effective payment and POS solutions, • Manage your own territory and pipeline, • Turn conversations into long-term customers

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