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We have an excellent opportunity for a Kitchen Assistant to join our brigade here at Native Places- Kings Wardrobe. About Native Places We are a group of apartment hotels, 4 of them located in London in key locations such as Bankside, St Paul area and Hyde Park and the rest in Manchester and Scotland. We are on the way to open at the end of April our Deli Counter- in a few words a food and beverage offering for our hotel guests with a simple and welcoming service. The Deli Counter is the new addition at Native King's Wardrobe. Our guests' first sense of arrival, is a reception, hotel lobby, café and counter deli during the day, serving small plates and drinks in the evening. As our Kitchen Assistant you will: Working as a part of team on a particular section. Maintain high levels of personal hygiene and immaculate presentation Work well within the team, communicating effectively with all necessary team members to ensure all preparation, closing down, and other associated tasks are completed effectively and efficiently Have an open and approachable manner and thrive on interacting with people Excellent attention to detail Immaculate presentation Experience: ·Previous experience in a similar role, within hospitality industry ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. Friends & Family discount on Native stays. 6 days Company Sick Pay / year Cycle to work scheme. Number of Holidays increasing with years of service (1 day per year). Meals on duty Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
An exciting opportunity has arisen for an Administrative Assistant to join our fast-moving food/catering company based in London. We are seeking a motivated individual to support our expanding team with day-to-day administrative duties. Responsibilities: - Entering invoices accurately into the Xero accounting system - Managing filing systems and maintaining organised records - Handling phone calls and correspondence - Liaising with staff members and external stakeholders Qualifications and Skills: - Enthusiastic and proactive approach to tasks - Ability to work independently and demonstrate initiative - Strong attention to detail, particularly in inputting invoice information - Comfortable working without direct supervision when required Hours and Salary: - Initially 16 hours per week (2 days) with the potential for increased hours as needed - Hourly rate: £13.15 - Eligibility to join the company Pension Scheme after the probationary period This role presents an excellent opportunity to join a dynamic team in a growing company. Please note: Due to the high volume of applications expected, only shortlisted candidates will be contacted. We look forward to receiving your application!
Join the Culinary Excellence at UKAI Portobello - Sushi Chef Position Available! Are you passionate about creating modern Japanese cuisine that captivates the senses? Look no further – UKAI Portobello is calling for a talented Sushi Chef to join our team! About Us: At UKAI Portobello, we are renowned for our exquisite modern Japanese cuisine, featuring signature dishes such as hamachi tiradito, black cod miso, pork belly buns, and a delightful vegetarian selection. Our menu is complemented by handcrafted cocktails and an extensive collection of Japanese whiskies. The icing on the cake? The breathtaking ambience of Portobello Road from our bar counter, enhancing the overall dining experience. Position Available: Sushi Chef Responsibilities: Prepare and execute tiradito, sushi, nigiri, tataki, with precision and creativity. Ensure the highest standards of food quality, presentation, and taste. Collaborate with the kitchen team to maintain a smooth and efficient workflow. Contribute to menu development and innovation. Adhere to food safety and hygiene standards. Requirements: Proven experience as a Sushi Chef, with a focus on Japanese cuisine preferred. Level 2 health and safety certification (can be provided) Creativity and passion for delivering exceptional dining experiences. Ability to work in a high-paced environment. Strong teamwork and communication skills. Able to work in shifts; including evenings, weekends, and bank holidays Holds a valid UK right to work Perks: 28 days holiday Meal on duty £200 bonus after passing 3 months probation A dynamic and vibrant working environment. Opportunities for professional development and career growth. Staff discounts on our delectable menu and beverages. How to Apply: If you have the skills, passion, and commitment to elevate our culinary offerings, we want to hear from you! Send your CV and a cover letter. Join us in creating memorable dining experiences at UKAI Portobello – where culinary excellence meets breathtaking atmosphere!
Join the Culinary Excellence at UKAI Portobello - Hot Food Chef Position Available! Are you passionate about creating modern Japanese cuisine that captivates the senses? Look no further – UKAI Portobello is calling for a talented Hot Food Chef to join our team! About Us: At UKAI Portobello, we are renowned for our exquisite modern Japanese cuisine, featuring signature dishes such as hamachi tiradito, black cod miso, pork belly buns, and a delightful vegetarian selection. Our menu is complemented by handcrafted cocktails and an extensive collection of Japanese whiskies. The icing on the cake? The breathtaking ambience of Portobello Road from our bar counter, enhancing the overall dining experience. Position Available: Hot Food Chef Responsibilities: Prepare and execute hot food dishes with precision and creativity. Ensure the highest standards of food quality, presentation, and taste. Collaborate with the kitchen team to maintain a smooth and efficient workflow. Contribute to menu development and innovation. Adhere to food safety and hygiene standards. Requirements: Proven experience as a Hot Food Chef, with a focus on Japanese cuisine preferred. Level 2 health and safety certification (can be provided) Creativity and passion for delivering exceptional dining experiences. Ability to work in a high-paced environment. Strong teamwork and communication skills. Able to work in shifts; including evenings, weekends, and bank holidays Holds a valid UK right to work Perks: 28 days holiday Meal on duty £200 bonus after passing 3 months probation A dynamic and vibrant working environment. Opportunities for professional development and career growth. Staff discounts on our delectable menu and beverages. How to Apply: If you have the skills, passion, and commitment to elevate our culinary offerings, we want to hear from you! Send your CV and a cover letter. Join us in creating memorable dining experiences at UKAI Portobello – where culinary excellence meets breathtaking atmosphere!
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At Frank Finn Plumbing, we are seeking a proactive full time Administrator to join our small established business based in Teddington. Job Overview The Office Administrator(s) are the first line customer support for all incoming communication with the main task of answering the telephones, checking the voicemails and checking the main mailboxes. They will ensure that customer calls/queries are dealt with in a timely manner, booking jobs, sourcing and ordering parts etc, and where necessary passing to colleagues for response. They are also the main contact for all site related jobs; managing the entire lifecycle, liaising with the building contractors from start to finish, creating quotes, converting to jobs, ordering parts, assigning engineers and issuing invoices. Weekly follow ups should also be carried out with customers regarding outstanding invoices and request reviews. Working collaboratively with the other Administrators, they will maintain the day to day side of the business, ensuring handovers are completed as appropriate each day. It is the responsibility of the entire Office Team to ensure all policies and procedures are adhered to, to ensure the smooth running of the office and in the interest of continuous development, make recommendations to the Managing Director where further improvements can be made. Responsibilities - Be the first line contact for all jobs via all communication channels, ensuring responses are processed in a timely manner - Manage the entire lifecycle of site jobs including creating/agreeing quotes, converting to jobs, following up/rescheduling appointments, raising invoices at the appropriate stages, ordering parts and tracking deliveries, raising extras as appropriate and once complete, issue all relevant paperwork such as gas safety certificate, boiler registration etc - Take the lead on all incoming calls, dealing with them as appropriate or passing them on to colleagues when necessary. Ensure follow up is taken in a timely manner to deliver the highest levels of customer service - Routinely check the voicemails, taking the necessary action and follow up - Review and action emails in the main mailbox. Follow up on the emails as per the procedure in place and once complete, mark as such and move into the corresponding folder. - Progress jobs, source and order parts, liaise with the customer and engineer, while ensuring appropriate return date when necessary - Maintain communication with the site supervisors - Maintain records in SimPro for progress, return visits, billing, providing detailed notes on customer calls/emails/concerns and contacts, especially if tenants are in the property - Ensure that customers are set up as recurring in SimPro following Vaillant service reminders - Manage engineer diaries, moving appointments around if requested and updating the engineers as necessary - Ensure purchase orders are raised, tracked, and receipted, using the accounts mailbox to track quotes, invoices and statements, which provide the necessary detail to keep records up to date and current - Ensure that all invoices are sent to the 'hub’ where appropriate, with job number and customer name. All engineer receipts or other invoices indicate what they are for and possible allocation - Provide office support and cover for colleagues when they are out of the office - Escalate queries/issues as appropriate - Carry out any other adhoc duties as required by the MD
Holding Manager- London We're currently seeking a Holding Manager for our stores in London. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Ensure store compliance with health and safety regulations Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer Create business strategies to attract new customers, expand store traffic, and enhance profitability Responsible for the recruitment and development of the team Train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth Monitor inventory levels and order new items Being the point of call for employee relation queries and issues for your store Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs, at all levels Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues Approachable - for our customers, and your team Lead by example - be an asset to your team and other stores too Resilient - react and embed change Good communicator - manage and engage with all team members What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Looking for a full time receptionist to join our team in our Fine Dining Restaurant at Marylebone Santo Mare As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. You must know how to use Open Table. Salary £15 per hour based on experiences. Full time position up to 40 hours a week, start immediately. You must have Right to work in UK
This role demands a candidate with a hospitality background and proficiency in customer service. We are looking for an individual that has worked with SEVENROOMS and OPENTABLE. Duties encompass managing phone calls, emails, and face-to-face interactions, along with guiding guests to their tables and providing menus, all while ensuring exceptional customer service standards are upheld.
YOUR JOURNEY WITH US STARTS HERE...... Welcome to our family As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact you’ll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What we’re looking for A warm, people-oriented demeanour A team-first attitude A gift for paying attention to the smallest details Positive outlook and outgoing personality Flexibility, problem-solving skills, and multi-tasking ability Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns Answer, respond to and process all guest calls, messages, questions, or concerns Give guests information and directions regarding property and local areas of interest Process check-outs and resolving any disputed charges Confirm reservations and cancellations, running daily reports on the number of arrivals and departures This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. MUST HAVE RIGHT TO WORK IN THE UK
We are seeking a detail-oriented and organized Office Assistant to join our team. The ideal candidate will assist in daily administrative tasks to ensure efficient office operations. Duties: - Answer and direct phone calls in a polite and professional manner - Perform computerized data entry tasks accurately and efficiently - Provide administrative support such as filing, copying, and scanning documents - Maintain organized records and files - Assist with clerical tasks as needed - Type and distribute correspondence, reports, and other documents - Utilize Google Suite for various office tasks - Familiarity with QuickBooks for basic accounting functions Experience: - Proven experience in an office environment - Strong phone etiquette skills - Proficient in computerized data entry - Excellent organizational abilities - Knowledge of clerical procedures - Familiarity with general office operations - Ability to type accurately and efficiently - Proficiency in Google Suite applications - Basic understanding of QuickBooks for accounting tasks This position offers the opportunity to work in a dynamic office setting with room for growth and development. we encourage you to apply for the Office Assistant position.
Professional Lift Services are looking to recruit a reliable Trainee Lift Engineer to work with one of our Senior Engineers across our full lift portfolio, but primarily working in the Barking and Dagenham Area. Trainee Lift Engineer Your role will include working closely with a Senior Lift Engineer and with a wider team of engineers across our Service and Repair Department. Daily duties would include driving from job to job, assisting the senior engineer with role, including carrying out lift maintenance visits, attendance to breakdowns, carrying out fault finding and carrying out small repairs. Key attributes the perfect candidate would have is: Reliable Enthusiastic Willing to Learn Attention to Detail Keen to work as part of a wider team Must be 21 years or older. Must have a full driving licence and be willing to drive (as the senior engineer does not). Ideally located within the Basildon, Essex area, but not required. Career progression is offered, with training packages. No experience necessary, but an enthusiasm to enter an engineering industry would be beneficial.
Key Accountabilities: • Responsible for complex diary management • The Executive Assistant will administer the planning and co-ordination necessary to ensure the company’s successful attendance at specific corporate and industry events on a global scale. • The role is required to work closely with the Executive Management Team’s individual Executive Assistants who are based in London • Arranging travel, visas and accommodation and, occasionally, travelling with the CEO to take notes or dictation at meetings or to provide general assistance during presentations • Managing the CEO’s inbox and responding to emails on her behalf • Screening phone calls, enquiries and requests, and handling them when appropriate • Carrying out background research and presenting findings • Producing documents, briefing papers, reports and presentations • Fulfilling certain legal requirements for the company such as government reporting, contract management, and intellectual property management In addition to supporting executive management, additional duties may include: • Carrying out specific projects and research • Responsibility for accounts and budgets • Taking on some management responsibilities and working more closely with management • Being involved in decision-making processes.
Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. Want to be part of the team? Right now we are looking to find our next Night Manager to join our Kings Wardrobe Team in St Paul. About Native London King’s Wardrobe At Native London King's Wardrobe, history meets modern luxury in 92 spacious serviced apartments nestled within the Grade II-listed The Kings Wardrobe in St. Paul’s. Our property is located a 5-minute walk away from St. Paul’s and Mansion House Underground stations, granting easy access to a variety of tube lines. Be part of the jewel in our crown, as our on-site reception and housekeeping teams work in harmony to ensure guests experience the epitome of convenience and service in a setting that pays homage to pioneering British designers. If you're ready to be part of crafting unforgettable moments in the heart of historic London, apply now! What the job entails? You’ll be responsible for the property overnight and making sure we meet our guests and visitors expectations and ensuring their safety. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Read, understand, and comply with product labels, safety, policy, and procedure manuals. ·Demonstrated ability to solve problems in a variety of practical solutions and follow standardized procedures. ·Proficiency in customer service and interpersonal communication skills to effectively interact with guests, clients, team members, and other business contacts. ·Excellent written and spoken English. ·IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system) Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us; 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. Friends & Family discount on Native stays. 6 days Company Sick Pay / year Cycle to work scheme. Number of Holidays increasing with years of service (1day per year). Meals on duty Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Born in 1985, our 61-bedroom California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar and terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 4 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have a to-do attitude and will be a hospitality professional, passionate about customer service and guest journeys. The role reports directly to the Front of House Manager and requires someone with superb organization and communication skills. The Hotel Receptionist will: - ensure arrivals, check-in & check-out are managed smoothly and efficiently to the highest customer service level. - have great attention to detail. - have great communication skills. - have an excellent command of English, both verbal and written. - be extremely knowledgeable regarding the company's services, standards & products. - flexible on working hours and duties. - have a great eye for details and will maintain guests’ records up to date at all times. - provide exceptional customer service and unforgettable experiences. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
We are looking for a full time receptionist to join our front of house team. We operate across several buildings in the Aldgate and Liverpool Street area and your role will be allocated at either of these. Your duties will include welcoming guests, answering calls, completing administrative work and above all else ensuring a positive visitor and tenant experience. We are looking for staff to work Monday to Friday, however weekend overtime may also be available. Staff are required to have an SIA Licence, however if you don’t currently have one we can provide the training on completion of your probation period. This is a monthly paid role.
We are now seeking to recruit for the following post: Specialist Domestic Abuse Support Worker. Hours: 21 per week (This will be on a rota to include 2 Sundays per month, the rest of the hours will be Monday- Weds exact hours to be agreed with the successful candidate.) Salary: £24, 952 FTE pro rata (Actual £14,162) Plus £21 per on call session The post is permanent subject to funding. Responsible to: Service Manager/Management Committee DA support worker application pack Nottingham Central Women’s Aid is working to put an end to violence against women and girls by providing safe accommodation, survivor intervention programmes and support to recovery following the trauma of being subjected to abuse. We specialise in working with women and families who face multiple disadvantages and complexity of needs. The role of Support Worker will be responsible for providing advocacy and support for women and children who have been subject to domestic abuse. The successful candidate will be part of a team providing a great supported living environment within our communal and dispersed accommodation and in the community settings. You will provide personal welfare support and ensure that families are provided with a safe, supportive and welcoming environment along with practical, emotional and safety planning. A full Enhanced Disclosing and Barring Service check will be required for this post. Our team thrive on achieving positive outcomes for all beneficiaries who make contact face to face or seeking support on the phone or by email. As a part of our core support team you be flexible to meet the needs of a wide variety of women and individuals in a fast paced environment and capable of working with minimum supervision. You must be prepared to manage a wide range of duties and able to work within a confidential and safeguarding environment. You should have the willingness to take part in a rota to cover the on call duty which will be additional to the basic salary. Availability to attend the Refuge located in Nottingham in an emergency situation is essential and this post will be subject to a full DBS check. We are an equal opportunities employer and we encourage applications from all suitably qualified or experienced persons of any age, race, colour, nationality, ethnic origin, disability, marital status, sexual orientation or religion. We will particularly welcome applications from people with lived experience of domestic abuse and those who speak another language as well as English. It is an Occupational Requirement that applications are open to women only, as permitted under Schedule 9, Part 1, Paragraph 1, of the Equality Act 2010. Applications are preferred and CV’s will only be accepted if they cover all aspects on the Job description and person specification. No agencies please.
Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. We are excited to be part of a company culture that values radical inclusivity, & is keen on green & where we want your personality to shine. Join the team & be part of our journey!! Right now we are looking for a skilled Receptionist/ Customer Service Agent for our small property in Marylebone area. What the job entails? Every day is different. You will play a crucial part in the delivery of the guest experience. The role will be the first point of contact for our guests and will work to personify the brand, act as an expert on the neighbourhood and deliver a consistent, welcoming experience for all guests. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service ·Excellent written and spoken English ·Computer literate - solid experience of working with Microsoft office packages and in-house reservation/operating systems Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels. As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: - 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. - Friends & Family discount on Native stays. - 6 days Company Sick Pay / year - Cycle to work scheme. - Number of Holidays increasing with years of service (1 day per year). - Meals on duty - Employee of the month perks - Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Automatic Door Service Engineer required to cover the West Midlands – Working knowledge of automatic door systems and practices is required. We are seeking a motivated engineer with a positive attitude and excellent interpersonal skills to join our team. This is a great opportunity to become part of a company with over 30 years of industry experience and contribute to the exciting launch of our new Servicing Department. Duties to include: - Conducting fault finding, stripping down, and the repair of all manufacturers’ automatic doors and equipment. Ensuring all equipment is left in safe working order, restored in-line with BS 7036 and BS EN16005 safety standards. - Providing scheduled maintenance cover and where required, out of hours call-outs. - Completion of work in a timely manner, aiming to rectify faults on first attendance to site. - Housekeeping tasks to be carried out during all visits and customers to be made aware of the work that has been completed on site, and any recommended/required works going forwards. - Submission of detailed reports on the work carried out, findings, details of stock used, and a video of the doors left in working order. - Consulting with customers on their door requirements, promoting all intercompany/group products where possible. - Adhering to health and safety systems at all times to ensure the correct and safe servicing of our products. Personal Profile: - Self-motivated with a can-do attitude and great interpersonal skills. - Ability to work autonomously, as well as part of a team. - Willingness to learn and undertake training to further develop your skillset and role within the business. Requirements: - Full, clean UK Driving Licence - Working knowledge of automatic door systems, aligned industry technologies and practices. - CSCS Card holder - ADSA or ADIA Card Holder Preferred: - NVQ Level 2 accredited Skilled Worker - Understanding of BS 7036: 1996/2014 and BS EN16005: 2012 safety standards Package: - 20 days’ holiday entitlement, increasing by 1 day per each full year of service completed – up to a maximum of 25 days. Plus, Bank Holidays and a 3-day Christmas shut down - Optional enrolment into the company healthcare scheme after successful passing of probationary period. - Death in service benefit Provided by the company: - All required uniform and PPE - Mobile phone - Company van, required stock, and necessary power tools
About us We are professional and agile. Our work environment includes: Modern office setting Food provided Hotel Receptionist Duties: - Greet and welcome guests upon arrival - Check-in and check-out guests using the hotel's computer system - Provide information about hotel facilities, services, and local attractions - Answer phone calls and respond to guest inquiries - Handle guest complaints or concerns in a professional and timely manner - Assist with reservations and room assignments - Process payments and maintain accurate records - Coordinate with other hotel departments to ensure guest satisfaction - Maintain a clean and organized front desk area Requirements: MUST HAVE OPERA EXPERIENCE - Excellent communication and customer service skills - Proficient in using phone systems and computer software - Strong organizational and multitasking abilities - Ability to work well under pressure in a fast-paced environment - Attention to detail and accuracy in handling guest information - Previous experience in a similar role is preferred but not required Join our team as a Hotel Receptionist and be part of creating memorable experiences for our guests. We offer competitive pay, flexible scheduling, and opportunities for career growth in the hospitality industry. Apply now to join our team!
We're currently seeking a Store Manager for our brand new store opening in Hampstead Heath! Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counselling support provider
Perform general reception duties, including photocopying, scanning, and mailing - Maintain filing systems - Manage calendars, contact parents when children are ready to leave after class - Handle incoming calls and emails, providing excellent phone etiquette and customer service - Support other team members with class assistant work such as marking papers, recording, pulling sheets and dating them keeping them ready for children ahead of their weekly sessions
Holding Manager - Ilford We're currently seeking a Holding Manager for our new store in Ilford. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counseling support provider