Trabajos client onboarding en SurbitonCrear alertas

Lead Support Engineer – Azure + M365, Networking (Twickenham or Epsom) - £80,000 • Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations in a dynamic, growing team?, • Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner?, • Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? Here’s a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients. This is a visible, senior support role where you’ll handle escalations, and act as a technical mentor within the business. You’ll be joining a close-knit team in London (Twickenham or Epsom) Key skills: • Proven 3rd Line support experience in a busy MSP or IT Services environment, • Strong skills across Microsoft technologies – Azure, M365, Intune, AAD, Exchange, Entra, • Solid networking experience in Cisco and Fortigate, • Confidence dealing with major incidents, escalations and tricky support issues, • Comfortable with scripting (e.g. PowerShell) and endpoint management tools, • A clear, confident communicator who enjoys solving problems and helping others, • Happy being office-based (5 days per week during probation, then 4 days in) Duties and Responsibilities: • Acting as the final escalation point for complex tickets and service desk issues, • Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services, • Taking ownership of major incidents and problems – including post-incident analysis, • Working alongside professional services during project transitions and onboarding, • Helping junior engineers develop – peer reviews, guidance, and knowledge sharing, • Creating and updating internal documentation and best-practice procedures, • Representing the technical team in client conversations and internal reviews Ideal Certifications: • AZ104 / AZ350 / AZ500 / AZ700 / MS700 / SC300 / MD102 / MS102 This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a senior part in the service desk. If you’re looking for a technically stimulating role in a business that genuinely values training and development – get in touch! Lead Support Engineer – Azure + M365, Networking (Twickenham or Epsom) - £80,000

Programme Quality Engineer Our client operates in the advanced technology and defense sector, delivering complex solutions across land, sea, air, space, and cyberspace domains. Their mission is to solve challenging problems while fostering career development and community impact. Opportunity: The Programme Quality Engineer will deliver Mission Assurance support across assigned projects and programmes. The role ensures technical and process compliance for hardware and electrical system development, with responsibility for oversight, inspection, and acceptance of system deliverables. The engineer has authority to prevent release of deliverables until standards are met. Key Responsibilities: • Conduct Mission Assurance and Quality Assurance activities during project acquisition and execution., • Provide independent oversight to ensure compliance with internal, contractual, and external standards., • Participate in programme and project gate reviews to support project success., • Collaborate with project teams and supply chain staff to ensure supplier quality, including onboarding and ongoing performance management., • Support risk and opportunity management activities., • Assist in subcontract management and ensure programme-specific processes are documented., • Provide QA reports and escalate significant risks or issues., • Ensure deliverables meet quality and contractual standards., • Liaise with customers, suppliers, and third parties regarding Mission and Quality Assurance., • Collect, interpret, and present QA metrics to project leadership., • Follow up on audits to validate resolution of non-conformities. Essential Qualifications/Experience: • Quality Assurance experience, ideally in a systems engineering environment., • Familiarity with defense or government assurance requirements and practices., • Experience delivering defined Quality Assurance requirements., • Experience in quality improvement, lessons learned, and root cause analysis., • Experience in risk identification, reporting, and management., • Willingness to travel within the UK and a valid UK driving license. Preferred Qualifications/Knowledge: • Knowledge of APQP/PPAP methodology, preferably AS9145., • IPC 610/620 Certification for electrical inspection., • Experience creating and interpreting Quality Management Plans (QMPs) to meet defense standards., • Knowledge of defense engineering standards and systems engineering principles., • Familiarity with ISO 9001, AS9100, and ISO 27001. Competencies/Skills: • Self-motivated, able to work autonomously or as part of a team., • Strong interpersonal and stakeholder engagement skills., • Fluent in written and spoken English., • Strong analytical and problem-solving skills., • Proficiency with MS Office, JIRA, ERP systems (e.g., SAP)., • Flexible, dynamic, able to multi-task and work under pressure. Security Clearance: • Must be a sole British National., • Must be able to gain and maintain UK Government security clearance (SC). Benefits: • Flexible and hybrid working options, including compressed schedules., • Career development opportunities, performance bonuses, and healthcare benefits.

Job title: Associate Director: Accounts Reporting to: Director/ Regional Head Hours: Full time Mon-Fri 9am-5.30pm (37.5 hours per week) Location: Orpington / Sidcup or Sutton office Affinia is a leading, UK Top 50 Accountancy firm. Through successful acquisitions and organic growth, the firm has seen significant development within the last 18 months. Last October we launched our new brand ‘Affinia’ (___) which saw the coming together of LB Group and six other likeminded firms across the East & South East of England to form a combined challenger accounting, tax and business advisory firm. With a combined heritage spanning over 300 years, we have more than 400 accountancy professionals based in Stratford, Colchester, Chelmsford, Ipswich, Halstead, Harlow, Leigh on Sea, Orpington, Sidcup, and Sutton. We advise businesses, government and public sector organisations and individuals in the UK and internationally across seven principal practice groups: Accountancy & Advisory, Tax and Planning, Audit Services, Corporate Finance, Digital Solutions, Payroll and Financial Planning. We have invested continuously in technology and gained in-depth knowledge across a broad range of markets, growing through acquisitions and private investment. We offer an exceptional service to our clients, with access to our sector experts to develop the strategy that will help them reach their goals. We keep a finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an Associate Director within our expanding Accounts service line you will lead a high-value client portfolio, delivering strategic, compliant, and commercially successful services. You will act as a key advisor to clients, supporting business development efforts and identifying opportunities to add value. Internally, you will oversee and mentor Managers and Senior Managers, role model the firm’s values, and contribute to service line strategy, operational projects, and change initiatives. You’ll take ownership of process improvements, risk management, and cross-location collaboration, while supporting the Director or Service Line Head in achieving team and firm-wide objectives. You will be supported in your role with line management and leadership training as well as CPD access via Tolley’s, Croner-i, Mercia and LinkedIn Learning as required. Together with your line manager you will craft a development plan that sees you succeed in your role and plan for the next step should you wish to take it. Accountabilities: Client and Portfolio Leadership • Lead service delivery for a portfolio of high-value or technically complex clients, ensuring timely, high-quality, and compliant output., • Act as a trusted advisor to clients, providing strategic, commercially sound advice and proactively identifying opportunities to add value., • Maintain strong client relationships through regular contact, effective communication, and a deep understanding of client needs. Commercial and Financial Management • Monitor WIP, billing, and recovery rates across your portfolio, taking proactive action to maximise profitability and manage overruns or scope creep., • Meet targets for billable hours, utilisation, and portfolio profitability, ensuring jobs are delivered within agreed budgets and timeframes., • Contribute to fee discussions, service scoping, and pricing strategy in collaboration with Directors and Partners. Strategic and Operational Contribution • Contribute insights to the development of service line and group strategy, particularly in any areas of specialism or market knowledge., • Support Directors and Service Line Leaders (SLLs) on strategic initiatives and internal planning projects., • Take ownership of service line projects, driving outcomes that support operational efficiency, quality, or growth., • Stay informed on market trends, competitor activity, and emerging client needs to inform service line positioning. People Leadership and Culture • Provide ongoing guidance and structured development opportunities to junior team members, particularly Managers and Senior Managers., • Act as a role model for firm values and behaviours, fostering a culture of collaboration, accountability, and continuous improvement., • Conduct or support performance appraisals, 1:1s, and feedback processes to drive individual and team growth., • Champion diversity and inclusion within the team, promoting open, honest, and two-way communication across locations. Process Improvement and Change • Identify and lead process improvements that enhance service efficiency, quality, or client experience., • Support the adoption and implementation of new technology or systems, advocating for smarter ways of working., • Embrace and help deliver change projects within the service line or wider group. Risk Management and Compliance • Ensure all services are delivered in line with firm quality standards, ethical policies, and regulatory requirements., • Manage risks associated with client engagements, including reputational, legal, and compliance risks., • Proactively identify and escalate internal risk incidents or concerns in line with firm protocols. Business Development and External Profile • Support Directors and SLLs with business development activities including proposals, pitches, and client onboarding., • Identify and act on cross-selling or upselling opportunities within your client portfolio., • Represent the firm at industry events, networking opportunities, and speaking engagements, contributing to the firm's public profile. Professional skills/qualifications: • ACA, ACCA or equivalent qualification (fully qualified with significant post-qualification experience), • Typically 10+ years in practice with demonstrable experience managing large or complex clients, • Expert technical knowledge of UK GAAP (FRS 102), Companies Act, and tax principles, • Track record in commercial portfolio management, WIP/billing oversight, and client retention, • Strong leadership and coaching skills, including mentoring Managers and future leaders, • Strategic thinker with the ability to contribute to business planning and change initiatives, • High-level communication and interpersonal skills, with credibility to represent the firm. Core Benefits: At Affinia, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: • 27 days holiday (FTE) plus Bank Holidays (Sept-Aug)., • Auto enrolment Pension Scheme with True Potential, • Death in Service, • Professional membership support, • Paycare – claim money back for Dental / Optical / Professional Therapies, • Agile/Hybrid Working Policy, • Dress for your Diary Policy Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.

Job Description Job Title: Business Operations Manager Reporting To: CEO Department: Company Operations Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. JOB PURPOSE The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment with strategic business goals. Key responsibilities include vendor management, contract oversight, quality assurance, risk mitigation, and continuous improvement of operational frameworks. DUTIES AND RESPONSIBILITIES • Support international office compliance and reporting, ensuring alignment with client requirements across all Penta entities., • Lead the development and execution of operational strategies to drive business growth and efficiency., • Map, document, and monitor operational procedures and processes, establishing robust controls and performance metrics., • Oversee business continuity planning, quality assurance programs, and operational audits to identify and implement improvements., • Manage end-to-end onboarding of new partners, including contract reviews and due diligence in collaboration with legal and commercial teams., • Maintain and expand Penta’s domestic and international partner network., • Identify operational risks and implement mitigation strategies and controls., • Provide training and guidance on operational best practices across departments., • Monitor industry trends and regulatory changes, updating internal programs and policies accordingly., • Coordinate cross-functional efforts to ensure operational excellence and adherence to standards., • Act as the primary liaison for external audits and assessments., • Investigate and resolve operational issues, complaints, and inefficiencies., • Prepare and submit operational reports and filings as required., • Collaborate with legal, commercial, and sales teams to ensure operational alignment and compliance., • Liaise with external consultants to drive operational improvements., • Implement tools and processes to enhance productivity and efficiency across departments., • Lead regulatory compliance efforts, presenting audit findings to the board and ensuring adherence to internal standards and external regulations., • Escalate risks and ensure compliance with special provisions across entities. EXPERIENCE / QUALIFICATIONS • Extensive experience in operations or commercial roles at an international level., • Proven experience working with international sales teams., • Strong proficiency in Microsoft Word, Excel, and PowerPoint., • Demonstrated success in operations management, including compliance and risk oversight, preferably in a regulated industry., • Knowledge of relevant laws and standards across EMEA (e.g., GDPR, ISO, ESG)., • Strong analytical skills and ability to interpret complex regulatory requirements., • Excellent communication and interpersonal skills across diverse teams and entities., • Sound judgment, prioritisation skills, and ability to manage multiple deadlines., • High integrity and commitment to ethical standards and operational excellence., • Minimum of degree level education or equivalent., • Additional certifications in compliance, project management, or ISO standards are advantageous. THE IDEAL CANDIDATE • Integrity: Upholds ethical standards in all actions., • Attention to Detail: Ensures accuracy in regulatory interpretation and compliance., • Adaptability: Responds effectively to changing regulations and priorities., • Leadership: Inspires trust and promotes a culture of compliance., • Problem-Solving: Develops practical solutions to operational challenges., • Communication: Clearly conveys complex concepts to varied audiences., • Collaboration: Works effectively across functions to achieve shared goals., • Accountability: Takes ownership and ensures completion of responsibilities.

Recruitment & Training Coordinator Twickenham – Office based £28,000 – £30,000 About the Client This well-established organisation operates within the Transport sector. They are dedicated to nurturing a culture of continuous improvement, where learning is a lifelong journey, and challenges are opportunities for growth. About the Successful Applicant My client is looking for someone who has strong organisational and time management skills, excellent communication abilities, and experience in customer-facing or administrative roles. Proficiency in Microsoft Office is essential, alongside a proactive and adaptable attitude. Experience in recruitment or training support will be highly beneficial but not essential. You will be confident, resilient and a strong communicator. This is an ideal role for someone looking to develop a career in recruitment and people development! About the Job Working closely with the Recruitment Officers, this role is pivotal in ensuring smooth coordination of recruitment for high-volume driver roles. The successful candidate will manage candidate bookings, invigilate tests, deliver training support, and keep recruitment operations running efficiently across various London depots. This role will report into the Recruitment Manager. Duties will include: • Coordinating medical bookings, test drives, and DVLA theory test sessions, • Preparing contracts, collecting compliance documentation, and maintaining GDPR standards, • Delivering classroom-based training to support theory test preparation, • Managing candidate databases and compiling weekly recruitment reports, • Assisting with screening, application reviews, and open days/job fairs, • Liaising with internal stakeholders to schedule training and onboarding, • Deputising for the Recruitment Officers when required What You Will Receive in Return You will join a collaborative and inclusive team within a respected organisation. The role offers meaningful responsibilities, opportunities to grow within recruitment operations, and involvement in key training activities. This is an ideal role for someone looking to develop a career in recruitment and people development within a large, mission-driven organisation.

Key Responsibilities Respond to client enquiries and guide them through the onboarding process Clearly explain the range of services available to ensure clients understand how they can be supported Manage discussions regarding fees, confirm bookings, and process payments Liaise with the scheduling t

Are you passionate about delivering exceptional client experiences and ensuring operational excellence? We’re looking for a Senior Coordinator, Customer Success to join our global team and play a key role in onboarding, retaining, and supporting clients across our services. You’ll also support t

You will be responsible for the end-to-end management of client services, including onboarding new clients, conducting ongoing due diligence and regulatory checks, opening and maintaining client accounts, handling remediation and exits, and ensuring all service experiences are of the highest quality

The Client Onboarding and KYC teams have a mandate to proactively support the Front Office in relation to the onboarding of all prospective new clients, with specific responsibility for documenting clients in line with derivative regulation, as well as assisting in the Periodic Client Review space.

Graduate Operations role within the Client Onboarding Team of a boutique investment company in West London - up to £37,000 plus benefits. London HQ are looking for a bright and detail orientated graduate to join their Client Onboarding team of 4. You will be

We’re on the hunt for a proactive, personable and client-focused individual, with exceptional attention to detail and accuracy and 1 year+ experience in a similar financial services role, to join a fantastic investment organisation based in stunning offices in Central London as their Client On

Client Onboarding Executive will provide exceptional levels of service and support to clients, investors and financial advisors; you will also undertake detailed checks, complete risk assessments and audits and produced detailed correspondence, so we’re looking for an incredibly accurate, detail-m

Key Responsibilities Respond to client enquiries and guide them through the onboarding process Clearly explain the range of services available to ensure clients understand how they can be supported Manage discussions regarding fees, confirm bookings, and process payments Liaise with the scheduling t

We’re on the hunt for a proactive, personable and client-focused individual, with exceptional attention to detail and accuracy and 1 year+ experience in a similar financial services role, to join a fantastic investment organisation based in stunning offices in Central London as their Client Onboar

Reporting into the Client Onboarding Manager, you’ll be the primary post-sale contact, establishing a deep understanding of client requirements, you will support to advise the Onboarding Team, Business Development and Account Management Teams on best practices. As a Senior Client Onboarding Execut

We’re on the hunt for a proactive, personable and client-focused individual, with exceptional attention to detail and accuracy and 1 year+ experience in a similar financial services role, to join a fantastic investment organisation based in stunning offices in Central London as their Client Onboar

Client Onboarding KYC Associate. Forensic review of client documentation in conjunction with FCA Know Your Customer and Anti-Money Laundering Rules. Diligent preparation of client application packs for Anti-Money Laundering, Compliance, Credit and Risk review.

The Onboarding Manager will support the sales process in product overviews and demos, manage end-to-end client onboarding processes, collaborate with various stakeholders and provide feedback to enhance client experience across various FIA Tech Brokerage and Documentation products. Manage end-to-end

Proven experience owning or delivering Client Onboarding solutions, with strong understanding of KYC/AML processes, regulatory requirements, and digital onboarding best practices. Stay abreast of market trends, regulatory changes, and industry best practices in client onboarding within the banking s

Join our Global Client Service Operations team and play a pivotal role in delivering exceptional onboarding and implementation services for institutional clients. As a Client Onboarding Manager, you’ll lead complex projects, collaborate with stakeholders across the business, and ensure seamless de

Our client, a Wealth and Asset Management company based in the City of London, is looking for an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team to deliver high quality client service to clients as well as suggesting improvements to workin

The Onboarding Manager will support the sales process in product overviews and demos, manage end-to-end client onboarding processes, collaborate with various stakeholders and provide feedback to enhance client experience across various FIA Tech Brokerage and Documentation products. Monitor client sa

We're expanding our Client Enablement function to strengthen our client onboarding and technical support capabilities. Client Enablement Analyst (Technical Support & Onboarding). Client Onboarding & Platform Enablement:.

Join our Global Client Service Operations team and play a pivotal role in delivering exceptional onboarding and implementation services for institutional clients. As a Client Onboarding Manager, you’ll lead complex projects, collaborate with stakeholders across the business, and ensure seamless de

As a Senior Client Onboarding Executive, you will deliver an exceptional end-to-end implementation and onboarding experience for new clients. Reporting into the Client Onboarding Manager, you’ll be the primary post-sale contact, establishing a deep understanding of client requirements and supporti

As a Senior Client Onboarding Executive, you will deliver an exceptional end-to-end implementation and onboarding experience for new clients. Reporting into the Client Onboarding Manager, you’ll be the primary post-sale contact, establishing a deep understanding of client requirements and supporti

Compliance – Ensure under direction, all works comply with NG Bailey IT Services Company standards and to meet and exceed client expectations, as well as the requirements to meet/exceed international standards and manufacturers installation guideline systems. Technical – Ensu

Experience of working in a client-side Project Manager role, desirably within a working operational environment.

Senior Project Manager – Building ServicesLondonPermanentCompetitive + Car/Car Allowance + Flexible Benefits.We have an exciting opportunity for an Senior Project Manager to join our team, delivering high-value building services projects in the Infrastructure / Rail division up to £50 million.Thi

Interim Capital Works Project Manager, 6-month contract, £450 p/day Outside IR35.Join a forward-thinking organisation committed to delivering high-quality projects across a commercial and corporate property portfolio for a London Borough.You’ll be part of a dynamic Programme Management Office dri

Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full.The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.Ou

Known for its collaborative approach and commitment to quality, the business has built a strong reputation for delivering technically demanding projects with a focus on client satisfaction. Liaise with clients, consultants, and local authorities.

Compliance - Regulatory Obligation Management Compliance Officer.Bloomberg's Legal & Compliance Department plays a critical role in supporting our businesses and operations around the world.We move quickly and thoughtfully to help address a variety of complex issues that come with being the world's

Our client is an Established top tier contractor, focusing on projects in and around London.

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE.As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services.We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing

You may have a building surveying or project management background, and could have worked for a contractor, or on the client-side.

Engage directly with clients and assist with client queries. Respond to client enquiries, assisting on client calls when necessary. Engage with different internal stakeholders for smooth review of clients or other compliance related approvals.

The role demands technical competence, independent decision-making, and clear communication skills to provide expert guidance and effective support to clients and stakeholders, always aligned with the values. The Billable Works Project Manager is a key contributor to maintaining and enhancing infras

Assisting with the analysis and oversight of the regulated sales process within the Private Bank Wealth Management Business (PBWM) and with the overseeing and reporting of key regulatory components for qualifications relating to the Front Office individuals in line with their roles and client engage

We are seeking an experienced and passionate Senior Project Manager with client-side construction delivery experience to work for a public sector organisation in the Gloucestershire region.

We are seeking a highly skilled Business Analyst to join our team for a project involving the migration from a legacy Order to Cash platform to Oracle R12.The successful candidate will play a crucial role in partnering with business and product teams to document current business processes, identify

This client is committed to providing you with exceptional career and development opportunities to help you unleash your full potential. Renowned for their unrivalled success in securing extraordinary CIF funding for their clients, they are leading the pack with an impressive portfolio of projects.

Compliance - Programme Officer - Screening.Bloomberg's Legal & Compliance Department plays a critical role in supporting our businesses and operations around the world.We move quickly and thoughtfully to help address a variety of complex issues that come with being the world's leading financial news

Project Manager – CivilLocation: Suffolk - Hybrid (Possible travel to London).Salary: £ Depending on Experience.Clearance: BPSS required; SC clearance preferred.OverviewA leading engineering consultancy is hiring a Project Manager – Civil to support major nuclear infrastructure projects.The rol

Solid Business Analyst skills, including experience interviewing clients to gather and document business requirements, develop process maps and functional specifications. Experience leading client teams through testing and training exercises, followed by successful cut over for go live.

This role will initially focused on supplier onboarding but will have the chance to transition to a more advanced role over the course of the contract. Experience with supplier onboarding.

This is working on a large consolidation of Client Portals. Good Digital experience, specifically working on Client Portals. Client Portal Consolidation experience.

Founded over three decades ago, this Top 40 UK accounting firm has established itself as a trusted advisor to a diverse client base ranging from owner-managed businesses to mid-market corporates and international groups. With a strong regional presence and a growing national footprint, the firm is k