Business Systems Analyst - D365/Business Central
hace 22 días
Fareham
Our client, an innovative leader in the technology sector, is currently seeking a skilled Business Systems Analyst to join their team in Whiteley on a permanent basis. This hybrid role will see you taking ownership of key business systems, ensuring they support operational, financial, and strategic needs across the organisation. Key Responsibilities: Systems Ownership & Expertise • Administer and optimise RSM (InTime & InPay) and Microsoft Dynamics 365 Business Central, including configuration, permissions, bespoke workflows, and system integrations (Bullhorn > RSM, TLK > RSM, RSM > Sixcel)., • Support Payroll, Billing, Management Accounts, and wider business teams across RSM, Business Central, Continia tools, and Jet Reports., • Manage software releases, updates, and change requests; test and assess impacts; ensure compatibility with custom features., • Provide 2nd/3rd line support for Business Central, RSM, Bullhorn ATS, Power BI, and related applications., • Lead or contribute to system implementations, upgrades, and enhancement initiatives., • Collaborate with developers, analysts, and third-party vendors to deliver improvements and user-focused solutions., • Resolve escalated incidents efficiently and communicate proactively with stakeholders regarding updates, training needs, and new features., • Monitor supplier performance against SLAs, raise and manage support tickets, and escalate when necessary., • Experience as a Business Systems Analyst or in a similar applications-focused role., • Strong knowledge of Microsoft Dynamics 365 Business Central., • Understanding of Payroll, Billing, and Finance process flows., • Competent with reporting., • Awareness of integration processes across systems., • Excellent stakeholder and vendor management capabilities., • Experience with Continia (Document Output & Capture)., • Background in recruitment or staffing industry systems., • Experience with RSM (InTime & InPay) is highly desirable., • Familiarity with Power BI for reporting and analysis.Personal Attributes:, • Analytical thinker with strong attention to detail., • Proactive, solution-driven mindset., • Clear and confident communicator., • Able to work independently and as part of a cross-functional team.