Client services manager jobs in Haywards HeathCreate job alerts

Event Support ExecutiveHaywards Heathup to £28,000 DOE + benefitsLloyd Recruitment are working with an established multi-use event venue, hosting a wide range of corporate, private, public, and agricultural events throughout the year.We are looking for an Event Support Executive to work alongside the Business Development Manager, supporting clients from the initial booking through to the successful delivery of their events.This is a varied, hands-on role involving client liaison, event planning, administration, and on-site event support. You will be the key point of contact for clients, helping to ensure every event is well organised and delivered to a high standard.Key ObjectivesClient & Event SupportActing as a key contact for clients throughout the event planning processCoordinating event requirements, schedules, and documentationLiaising with clients, suppliers, and internal teamsSupporting event set-up and delivery on siteWelcoming clients and resolving any issues that ariseSupporting occasional evening and weekend eventsAdministrationManaging event records, bookings, and the venue inboxPreparing event documentation, contracts, and operational informationSupporting invoicing and monitoring paymentsEnsuring required event and health and safety documentation is in placeCandidateExperience in events, hospitality, administration, or customer serviceHighly organised with excellent attention to detailConfident and personable when dealing with clients and suppliersAble to manage multiple priorities and remain calm under pressureProactive, professional and a natural problem solversGood Microsoft Office skills, particularly Outlook, Word, and ExcelPrevious events or venue experience is advantageous, but attitude and customer service skills are keyExtra InformationRefer a friend and earn a retail voucher worth up to £500!Due to the high volume of applications, only shortlisted candidates will be contacted.By applying for this vacancy, you accept Lloyd Recruitment Services' Privacy and GDPR Policy.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.TPBN1_UKTJ

Job Description eXPD8 are excited to be recruiting for a District Team Leader based in the Horsham area. You will looking after the Guildford, Haslemere, Hassocks and Dorking areas. \n Weekly hours : Minimum 30 hours per week. \n Availability: Monday to Friday, with occasional weekend work required to meet business coverage needs. \n \n Team supervision: £14.25 per hour, approximately 18+ hours per week. \n Client merchandising : £12.85 per hour, approximately 12+ hours per week. \n \n The District Team Leader is responsible for delivering operational plans across a defined district. This role leads day-to-day execution, supports Display Representatives, and ensures client activity is completed safely, consistently and to the required standard. \n The role provides visible leadership, coaching and support to field-based colleagues, while helping the Regional Field Manager maintain strong performance, clear communication and reliable delivery \n What you will do \n \n Lead day-to-day district activity so client work is completed safely, on time and to the right standard. \n Plan schedules and allocate field resource using Wixxy and other tools. \n Support, coach and communicate with Display Representatives so they are confident and effective in role. \n Help with recruitment, including interviews, induction, training and onboarding, identifying any gaps or support needed. \n Monitor delivery, resolve issues early and escalate risks where needed. \n Build strong working relationships with Client Services, central teams and the Regional Field Manager. \n Keep plans, records and administration accurate and up to date. \n Support new initiatives and suggest practical improvements to ways of working. \n \n What You will need \n \n Strong planning, organisation and time management skills. \n Ability to lead, motivate and coach field-based colleagues. \n Clear and confident communication skills. \n Strong relationship-building skills with internal and external partners. \n Retail, merchandising or customer service experience. \n Confident using mobile and desktop systems for scheduling, reporting and communication. \n Full driving licence and access to a vehicle. \n \n eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 & 2026 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. \n People are our business, so we work hard to ensure they are supported, rewarded, and valued. \n If you're looking for a role where you're trusted to run your own patch, and supported to grow, this is it. \n Based in or around the Horsham area and ready for your next role? Apply today! \n \n JBRP1_UKTJ

Job Description eXPD8 are excited to be recruiting for a District Team Leader based in the Horsham area. You will looking after the Guildford, Haslemere, Hassocks and Dorking areas. \n Weekly hours : Minimum 30 hours per week. \n Availability: Monday to Friday, with occasional weekend work required to meet business coverage needs. \n \n Team supervision: £14.25 per hour, approximately 18+ hours per week. \n Client merchandising : £12.85 per hour, approximately 12+ hours per week. \n \n The District Team Leader is responsible for delivering operational plans across a defined district. This role leads day-to-day execution, supports Display Representatives, and ensures client activity is completed safely, consistently and to the required standard. \n The role provides visible leadership, coaching and support to field-based colleagues, while helping the Regional Field Manager maintain strong performance, clear communication and reliable delivery \n What you will do \n \n Lead day-to-day district activity so client work is completed safely, on time and to the right standard. \n Plan schedules and allocate field resource using Wixxy and other tools. \n Support, coach and communicate with Display Representatives so they are confident and effective in role. \n Help with recruitment, including interviews, induction, training and onboarding, identifying any gaps or support needed. \n Monitor delivery, resolve issues early and escalate risks where needed. \n Build strong working relationships with Client Services, central teams and the Regional Field Manager. \n Keep plans, records and administration accurate and up to date. \n Support new initiatives and suggest practical improvements to ways of working. \n \n What You will need \n \n Strong planning, organisation and time management skills. \n Ability to lead, motivate and coach field-based colleagues. \n Clear and confident communication skills. \n Strong relationship-building skills with internal and external partners. \n Retail, merchandising or customer service experience. \n Confident using mobile and desktop systems for scheduling, reporting and communication. \n Full driving licence and access to a vehicle. \n \n eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 & 2026 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. \n People are our business, so we work hard to ensure they are supported, rewarded, and valued. \n If you're looking for a role where you're trusted to run your own patch, and supported to grow, this is it. \n Based in or around the Horsham area and ready for your next role? Apply today! \n \n JBRP1_UKTJ

Job Description eXPD8 are excited to be recruiting for a District Team Leader based in the Horsham area. You will looking after the Guildford, Haslemere, Hassocks and Dorking areas. \n Weekly hours : Minimum 30 hours per week. \n Availability: Monday to Friday, with occasional weekend work required to meet business coverage needs. \n \n Team supervision: £14.25 per hour, approximately 18+ hours per week. \n Client merchandising : £12.85 per hour, approximately 12+ hours per week. \n \n The District Team Leader is responsible for delivering operational plans across a defined district. This role leads day-to-day execution, supports Display Representatives, and ensures client activity is completed safely, consistently and to the required standard. \n The role provides visible leadership, coaching and support to field-based colleagues, while helping the Regional Field Manager maintain strong performance, clear communication and reliable delivery \n What you will do \n \n Lead day-to-day district activity so client work is completed safely, on time and to the right standard. \n Plan schedules and allocate field resource using Wixxy and other tools. \n Support, coach and communicate with Display Representatives so they are confident and effective in role. \n Help with recruitment, including interviews, induction, training and onboarding, identifying any gaps or support needed. \n Monitor delivery, resolve issues early and escalate risks where needed. \n Build strong working relationships with Client Services, central teams and the Regional Field Manager. \n Keep plans, records and administration accurate and up to date. \n Support new initiatives and suggest practical improvements to ways of working. \n \n What You will need \n \n Strong planning, organisation and time management skills. \n Ability to lead, motivate and coach field-based colleagues. \n Clear and confident communication skills. \n Strong relationship-building skills with internal and external partners. \n Retail, merchandising or customer service experience. \n Confident using mobile and desktop systems for scheduling, reporting and communication. \n Full driving licence and access to a vehicle. \n \n eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 & 2026 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. \n People are our business, so we work hard to ensure they are supported, rewarded, and valued. \n If you're looking for a role where you're trusted to run your own patch, and supported to grow, this is it. \n Based in or around the Horsham area and ready for your next role? Apply today! \n \n JBRP1_UKTJ

Quality Manager We have an exciting opportunity for a Quality Manager to play a vital role in providing support at a Mental Health Recovery service in West Sussex. Position: Quality Manager Location: Hybrid, Burgess Hill/service venue Salary: £58,878 per annum, pro rata (£29,439 per annum, 0.5 FTE) Hours: 18.5 hours per week, 0.5 FTE Contract: Fixed-term contract until 31 March 2028 Closing Date: Applications will be reviewed on a rolling basis; early application is encouraged. About As a Quality Manager, you will be working for a people-led organisation whose mission and values are to inspire change across Sussex. About the Mental Health Recovery Service Mental Health Recovery is a 20-place service for adults experiencing mental ill health across two sites in Burgess Hill, West Sussex. Both locations are CQC registered ‘Good'. About the Role The Quality Manager is a new part-time and flexible strategic leadership role with a quality and governance focus, offering the opportunity to improve and support an established specialist mental health service. You will work alongside the long-standing Registered Manager. Key Responsibilities Lead and coordinate quality improvement initiatives across the service. Maintain oversight of operational, quality, workforce and organisational risks affecting the service. Work collaboratively with the Registered Manager to strengthen service performance. Contribute to future service planning and organisational priorities. Maintain effective working relationships with commissioners, safeguarding teams, regulators and partner agencies. Person Specification To be successful in the role of Quality Manager, you will need to have great communication skills and be committed to the values of the organisation. Some of the key skills and experience you will need to bring include: Significant experience within regulated health or social care services. Experience leading quality improvement, turnaround or service recovery programmes. Experience supporting and developing Registered Managers, operational managers or service leaders. Experience supporting people with complex needs within a regulated care environment. Experience identifying, managing and reporting strategic and operational risks. Experience supporting and developing staff. We welcome applications from experienced Registered Managers, Regional Managers, Quality Managers and Improvement Leads with experience of regulated mental health or social care services. In Return In recognition of its commitment to staff, the organisation has been awarded Gold Accreditation from Investors in People. It is also signed up to the Disability Confident employer scheme and has made the Mental Health at Work commitment. You will also receive a fantastic benefits package including: 5.5% stakeholder pension scheme and life assurance scheme. Medical cash plan with BHSF. Access to the organisation's Learning and Development platform. Free and confidential employee assistance helpline for both personal and work-related concerns. Cycle-to-work scheme. Free new starter 28-day Network Saver Brighton bus pass. Generous holiday allowance starting at 27 days per annum pro rata, rising by one day for each year of service to a maximum of 32 days pro rata. The opportunity to participate in wellbeing and fundraising activities throughout the year. The organisation is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010. It is committed to encouraging equality, equity, inclusion and diversity within the workplace. As an employer, the organisation is committed to promoting and supporting its people's social, physical and psychological health at work. Please let us know if you require any special arrangements or reasonable adjustments if called for interview. The organisation welcomes applications from individuals with lived experience. The organisation reserves the right to close this vacancy early if it receives sufficient applicants for the role. Therefore, if you are interested, please submit your application as early as possible. An Enhanced with Adults DBS Check through the Disclosure and Barring Service is required for all successful applicants as a condition of employment for this post. Other roles you may have experience of could include Quality and Compliance Manager, Quality Assurance Manager, CQC Quality Manager, Service Improvement Manager, Quality Improvement Lead, Registered Manager, Regional Manager, Mental Health Services Manager, Social Care Quality Manager, Governance and Quality Manager, or Service Recovery Lead. Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP TPBN1_UKTJ

Event Support Executive Haywards Heath up to £28,000 DOE + benefits Lloyd Recruitment are working with an established multi-use event venue, hosting a wide range of corporate, private, public, and agricultural events throughout the year. We are looking for an Event Support Executive to work alongside the Business Development Manager, supporting clients from the initial booking through to the successful delivery of their events. This is a varied, hands-on role involving client liaison, event planning, administration, and on-site event support. You will be the key point of contact for clients, helping to ensure every event is well organised and delivered to a high standard. Key Objectives Client & Event Support Acting as a key contact for clients throughout the event planning process Coordinating event requirements, schedules, and documentation Liaising with clients, suppliers, and internal teams Supporting event set-up and delivery on site Welcoming clients and resolving any issues that arise Supporting occasional evening and weekend eventsAdministration Managing event records, bookings, and the venue inbox Preparing event documentation, contracts, and operational information Supporting invoicing and monitoring payments Ensuring required event and health and safety documentation is in placeCandidate Experience in events, hospitality, administration, or customer service Highly organised with excellent attention to detail Confident and personable when dealing with clients and suppliers Able to manage multiple priorities and remain calm under pressure Proactive, professional and a natural problem solvers Good Microsoft Office skills, particularly Outlook, Word, and Excel Previous events or venue experience is advantageous, but attitude and customer service skills are keyExtra Information Refer a friend and earn a retail voucher worth up to £500! Due to the high volume of applications, only shortlisted candidates will be contacted. By applying for this vacancy, you accept Lloyd Recruitment Services' Privacy and GDPR Policy.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Our client, a long-established family firm with a network of branches in the South and East of England, that supply machinery and services to the agricultural, construction and professional ground care machinery markets, are looking for a Yard Person/ Delivery Driver , to be based at their branch in Albourne, West Sussex. On Offer: Full-time permanent role Working Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1-hour unpaid lunch) Overtime paid at time and a half on completion of 39 hours Monday to Friday Immediate starts available Competitive salary – dependent on skills and experience. 32 days holiday (inc bank holidays) Workplace pension / Life assurance (2 x salary) Country store staff discount / Company sick pay scheme / Flu jabs and employee referral scheme. Main Purpose of the Role: Reporting to the Service Manager, in this varied hands-on role combining yard duties, manual labour work and vehicle driving, you will play a key part in the presentation of the depot, as well as supporting the delivery and collection of machinery and/or parts within a defined geographic area. Duties and Responsibilities the Yard Person/ Delivery Driver: Safely load and unload machinery using appropriate equipment and tie-down methods (Training can be provided). Drive various vehicles including a 3.5T flatbed van to collect / deliver goods to customers, following designated routes to ensure efficiency and punctuality. Carry out general ground’s maintenance such as mowing, strimmer and leaf blowing. Conduct vehicle inspections and perform basic maintenance checks to ensure safety standards are met. Support the stores team including relocation of stock from goods inwards areas to containers. Complete all delivery paperwork and maintain accurate records of trips and deliveries. Carry out basic assembly tasks such as building of wheelbarrows, etc. Assist customers with their purchases / or repairs of horticultural machinery, providing a friendly professional service. Ensure all health and safety protocols are followed during transportation and handling of machinery. Carry out additional yard duties as instructed – such as painting, drain clearance, sweeping. To Be Considered: Full UK driving licence (clean or minimal points preferred). Trailer Towing Experience (Licence Entitlement preferred). Previous experience in a similar delivery or driving role. Good understanding of safe loading / unloading practices and securing of machinery. Physically fit and capable of handling machinery and performing manual labour tasks. Comfortable working outdoors in all weather conditions. Strong communication and time management skills. Ability to work independently and as part of a team. Flexibility to work varying hours, including early starts or late finishes when long-distance trips are required. Experience in horticultural, agricultural, or construction sectors (desirable). Forklift Licence or any other relevant qualifications (desirable). * Good geographical knowledge of East & West Sussex (desirable). For full details, contact Willis Global – Experts in Recruiting

IMPORTANT: You must have experience of working in either an Extra Care Scheme or Domiciliary Care branch in a supervisory role to apply for this position. A leading care provider in Haywards Heath is looking to recruit a Team Leader to join their Extra Care Scheme. About the Team Leader role and what the client is offering: A competitive annual salary of £28,000. A permanent, full-time contract Working Monday to Friday 8.30am to 5pm, with additional on-call duties Occupational maternity pay, adoption pay & paternity pay Occupational sick pay and death in service payment All the above subject to terms and conditionsYou'll ensure their extra care scheme runs smoothly, that their care staff are fully supported, and that medication administration always meets regulatory and internal standards. Key Responsibilities: Roster, template, and monitor care calls using their electronic care management system. Manage and develop the care team through regular supervision, appraisals, and training. Create, review, and update care and risk plans in line with service user needs and CQC best practice. Work with recruitment to maintain safe staffing levels and arrange emergency cover when needed. Handle complaints, compliments, and quality-assurance tasks alongside the Branch Manager. Participate in the on-call rota to support service users and staff outside core hours. Audit and review medication administration records to ensure full compliance with CQC regulations and company policy. Use their electronic medication management (ECM) system to monitor administration and log discrepancies. Deliver training and guidance to staff on medication policies, safe handling, and documentation. Liaise with GPs, pharmacies, and local authorities to resolve queries and prepare for inspections. Report non-compliance, help design corrective action plans, and maintain detailed audit records. If you would like to apply now, please follow the link provided. For further details, please call Sarah Ibbotson at PSR Solutions now on (phone number removed) Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance. PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances. By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation

Quality Manager We have an exciting opportunity for a Quality Manager to play a vital role in providing support at a Mental Health Recovery service in West Sussex. Position: Quality Manager Location: Hybrid, Burgess Hill/service venue Salary: £58,878 per annum, pro rata (£29,439 per annum, 0.5 FTE) Hours: 18.5 hours per week, 0.5 FTE Contract: Fixed-term contract until 31 March 2028 Closing Date: Applications will be reviewed on a rolling basis; early application is encouraged. About As a Quality Manager, you will be working for a people-led organisation whose mission and values are to inspire change across Sussex. About the Mental Health Recovery Service Mental Health Recovery is a 20-place service for adults experiencing mental ill health across two sites in Burgess Hill, West Sussex. Both locations are CQC registered ‘Good’. About the Role The Quality Manager is a new part-time and flexible strategic leadership role with a quality and governance focus, offering the opportunity to improve and support an established specialist mental health service. You will work alongside the long-standing Registered Manager. Key Responsibilities Lead and coordinate quality improvement initiatives across the service. Maintain oversight of operational, quality, workforce and organisational risks affecting the service. Work collaboratively with the Registered Manager to strengthen service performance. Contribute to future service planning and organisational priorities. Maintain effective working relationships with commissioners, safeguarding teams, regulators and partner agencies. Person Specification To be successful in the role of Quality Manager, you will need to have great communication skills and be committed to the values of the organisation. Some of the key skills and experience you will need to bring include: Significant experience within regulated health or social care services. Experience leading quality improvement, turnaround or service recovery programmes. Experience supporting and developing Registered Managers, operational managers or service leaders. Experience supporting people with complex needs within a regulated care environment. Experience identifying, managing and reporting strategic and operational risks. Experience supporting and developing staff. We welcome applications from experienced Registered Managers, Regional Managers, Quality Managers and Improvement Leads with experience of regulated mental health or social care services. In Return In recognition of its commitment to staff, the organisation has been awarded Gold Accreditation from Investors in People. It is also signed up to the Disability Confident employer scheme and has made the Mental Health at Work commitment. You will also receive a fantastic benefits package including: 5.5% stakeholder pension scheme and life assurance scheme. Medical cash plan with BHSF. Access to the organisation’s Learning and Development platform. Free and confidential employee assistance helpline for both personal and work-related concerns. Cycle-to-work scheme. Free new starter 28-day Network Saver Brighton bus pass. Generous holiday allowance starting at 27 days per annum pro rata, rising by one day for each year of service to a maximum of 32 days pro rata. The opportunity to participate in wellbeing and fundraising activities throughout the year. The organisation is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010. It is committed to encouraging equality, equity, inclusion and diversity within the workplace. As an employer, the organisation is committed to promoting and supporting its people’s social, physical and psychological health at work. Please let us know if you require any special arrangements or reasonable adjustments if called for interview. The organisation welcomes applications from individuals with lived experience. The organisation reserves the right to close this vacancy early if it receives sufficient applicants for the role. Therefore, if you are interested, please submit your application as early as possible. An Enhanced with Adults DBS Check through the Disclosure and Barring Service is required for all successful applicants as a condition of employment for this post. Other roles you may have experience of could include Quality and Compliance Manager, Quality Assurance Manager, CQC Quality Manager, Service Improvement Manager, Quality Improvement Lead, Registered Manager, Regional Manager, Mental Health Services Manager, Social Care Quality Manager, Governance and Quality Manager, or Service Recovery Lead. Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP