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Client services jobs in United Kingdom - Page 6

  • Senior Customer Service Advisor
    Senior Customer Service Advisor
    2 months ago
    £50000–£60000 yearly
    Full-time
    London

    As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

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  • Hair Stylist
    Hair Stylist
    2 months ago
    £13–£14 hourly
    Part-time
    London

    Job Type: Hair Stylist Part-time About the Role Are you a creative and passionate Stylist ready to elevate your career? If so, we’d love to hear from you! We are seeking skilled professionals with a minimum of 2 years of salon experience and an NVQ Level 2 qualification or higher to join our established and welcoming team for our friendly award winning salon in Wood Green. What We’re Looking For: Expertise in cutting, colouring, and styling techniques. A positive, collaborative attitude with a proactive approach. A warm, friendly personality that puts clients at ease. Professionalism and strong multitasking abilities. Excellent communication skills and a focus on exceptional client care. Why Join Us? We pride ourselves on fostering a creative, supportive, and professional salon environment where our team thrives. This is your chance to grow within a dynamic team, develop your skills, and enjoy a fulfilling career. We are a franchise network and growing fast with ongoing career or even salon ownership opportunities. What We Offer: Competitive salary package. 20 days of holiday entitlement. A chance to work in a vibrant salon culture that values creativity and positivity. Application Requirements: Must be able to reliably commute to Wood Green, North London. Minimum NVQ Level 2 in Hairdressing (or equivalent) is required. Minimum 2 years experience. Schedule: must be flexible as successful applicant will need to work Saturdays. Expected hours: 16 – 39 per week Additional Benefits: Tips About Us Hair Evolved is a truly unisex salon targeting men and women for salon and barbering services. Our team built the Headcase Barber brand over 25 years based on providing clients with an experience. We need the best stylists to do the same in Hair Evolved and to build loyal a loyal client base. Ability to commute/relocate: London N22 6YQ: reliably commute or plan to relocate before starting work (required) Experience: stylist: 2 years (preferred) Hairdressing: 2 years (preferred) Licence/Certification: Hairdressing NVQ/SVQ Level 2 (required) Work Location: In person

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  • Beauty Therapist
    Beauty Therapist
    2 months ago
    £13–£15 hourly
    Full-time
    Wembley Park, Wembley

    Urban Rose beauty are looking for a Full Time Beauty Therapist to join our friendly and knowledgeable Wembley Park team. Urban Rose offers nails, facials with elemis, hydrafacial, massages , lashes , Hd brows, tanning and much more. The ideal candidate will be qualified with NVQ 3 in Beauty Therapy with several years in salon experience delivering a wide range of high quality treatments that put the client first. You are passionate about the Beauty industry and willing to deliver the best service and experience to our clients. You will support your manager to maximize revenue through careful diary management and proactive selling of retail products. You will also help to make sure the salon is kept clean and well maintained. With our dedicated in-house training team and close relationship with our brands we ensure that all our therapists are given the latest training and development with recognized industry qualifications to develop beauty expertise and build successful Beauty professionals. We provide a comprehensive Benefits Package which includes : Discounts on products monthly free treatments pension scheme 28 days paid holidays including bank holidays & public holidays. opportunities to grow within the company as we expand. Team monthly rewards, dinners and drinks out. 30-50 hours per week full time or part time positions available. £13.50 per hour, commison plus tips go to the therapist flexible rota Urban Rose Beauty

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  • Live in Carer
    Live in Carer
    2 months ago
    £15 hourly
    Full-time
    London

    LIVE-IN / Day Care Required Location: North West London We are seeking an experienced, kind, and reliable carer to provide high-quality support to a lady in her own home in North West London. This role may be offered as a live-in arrangement or day shifts, depending on availability. Client’s Condition Post-stroke recovery with left-sided weakness Hypertension Pre-type 2 diabetes Allergy: Sulfa (medication) and sensitivity to excessive garlic/onion Pay £15 per hour, paid monthly Schedule Monday – Saturday | 8:00am – 8:00pm Sunday OFF Live-in arrangement Key Responsibilities • Personal care, including washing, bathing, dressing, oral hygiene, and hair care, • Mobility support, including the safe use of mobility aids where required, • Meal preparation and cooking simple, nutritious meals, • Medication support and monitoring, • Skin care and continence support, • Light household tasks related to care, • Accompanying the client to medical appointments and ensuring punctuality, • Providing companionship and emotional support, • Working collaboratively with other staff and communicating effectively to ensure continuity of care The Ideal Candidate Will Be • Experienced in personal care and mobility support, • Calm, patient, discreet, and trustworthy, • Comfortable working within a private home environment, • Respectful of confidentiality, dignity, and personal boundaries, • Reliable, proactive, and able to work well as part of a care team Essential Requirements 📄 Right to Work in the UK 🛡️ Enhanced DBS (DBS Update Service preferred) 📚 Relevant training 🗣️ References – minimum of two Two from the most recent care employer One professional or character reference NO SPONSORSHIP/NO STUDENT VISA PLEASE

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  • Coach Driver
    Coach Driver
    2 months ago
    £37000–£40000 yearly
    Full-time
    Hayes

    City Circle UK is recruiting experienced Touring Coach Drivers to operate our modern fleet of Scania Irizar i6 coaches for UK and international tours. This role is suited to drivers who enjoy long-distance work, multi-day tours, and delivering outstanding experiences across Europe. Responsibilities • Operate PCV vehicles on UK and European touring routes., • Manage multi-day itineraries including overnight stops., • Provide excellent customer care to tour groups., • Perform daily vehicle checks and report defects., • Comply with EU drivers' hours and tachograph rules. Requirements • PCV Category D licence., • Current Driver CPC., • Digital tachograph card., • Previous touring or long-distance coach experience preferred., • Professional, customer-focused approach. Compensation & Benefits • Up to £46,000 per year plus overtime., • Guaranteed year-round work., • Allocated vehicle, free on-site CPC training., • 28 days paid holiday., • Company pension and free parking. We are also seeking professional Corporate/Executive Coach Drivers for high-end transport services for corporate clients, VIPs, and private charters. Responsibilities • Operate luxury PCV coaches for corporate and executive travel., • Deliver professional service to high-profile clients., • Maintain vehicle cleanliness and presentation., • Conduct daily vehicle safety checks., • Represent the company to the highest professional standards. Requirements • PCV Category D licence, current Driver CPC, and digital tachograph card., • Preferred experience in corporate, executive, or private hire travel., • Excellent customer service and communication skills. Benefits • Salary up to £46,000 per year plus overtime., • Guaranteed full-time hours., • Allocated modern vehicle, free CPC training., • 28 days paid holiday with a company pension, on-site parking, and uniform provided. Experience in CPC driving for at least 2 years is required, and applicants must have work authorization in the United Kingdom. Work is primarily on the road with the benefits of a flexible contract type (full-time, part-time, permanent, or fixed-term).

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  • Hairdresser
    Hairdresser
    2 months ago
    £13–£15 hourly
    Full-time
    South Kensington, London

    Welcome to Imenio Hair Salon! For over 30 years, Imenio Hair Salon has been a cornerstone of the Kensington community, offering exceptional hair care and styling services. We pride ourselves on our dedication to quality and our ability to meet the diverse needs of our clients. Our client base spans all ages and backgrounds, reflecting the vibrant diversity of our neighbourhood. Location: We are conveniently located next to High Street Kensington Kensington, just a short walk from both Gloucester Road Station (Piccadilly, District & Circle lines) and High Street Kensington Station (District & Circle lines). About the Position: We are seeking an experienced and passionate Hair Stylist to join our talented team. The ideal candidate will be confident in their skills and eager to contribute to our Imenio's legacy of excellence. Key Responsibilities: • Provide high-quality hair styling, cutting, and coloring services., • Perform blow dries, haircuts for both men and women, colouring, and various hair treatments., • Consult with clients to understand their needs and preferences., • Stay updated on the latest hair trends and techniques., • Maintain a clean and organised workspace., • Build and maintain a strong client base through excellent customer service. Qualifications: • Minimum of 5 years of experience as a Hair Stylist., • Proficiency in a variety of hair styling techniques, including blowdries, and cutting both short and long hair., • Strong communication and customer service skills., • Ability to work well in a team-oriented environment., • Passion for the hair industry and a commitment to ongoing professional development.

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  • Marketing Manager
    Marketing Manager
    2 months ago
    £42000–£52000 yearly
    Full-time
    London

    JD: · Develop, update, and maintain marketing materials that effectively promote our services. · Support the planning and execution of targeted marketing campaigns and measure their effectiveness. · Manage incoming enquiries and assist with the sales process by preparing proposals, quotations, and presentations for potential clients. · Provide support in both English and Mandarin to address client inquiries and follow up on leads. · Prepare regular reports and updates on marketing initiatives and sales performance. · Monitor market developments and identify opportunities to better serve our Chinese client base. Requirements & Qualifications Bachelor’s degree in Marketing, Business, Communications, or related field (or equivalent experience). 3–6+ years of relevant marketing experience (professional services/B2B preferred; accounting/advisory a strong plus). Proven ability to plan and execute measurable campaigns and generate leads in a B2B environment. Strong copywriting and content capability (bilingual communication preferred). Proficiency in common tools (e.g., Microsoft Office; digital marketing tools, CRM/email platforms, analytics). Excellent organisational skills; able to manage multiple priorities and deadlines. Confident communicator who can collaborate across teams and with external partners. Language (Essential) Fluency in both Mandarin and English is a MUST (spoken and written) due to our client base and tailored marketing initiatives. What We Offer Competitive salary and performance-related bonus Career growth in a fast-growing professional services business Supportive team culture and training opportunities

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  • Rental Desk Coordinator (Sound)
    Rental Desk Coordinator (Sound)
    2 months ago
    Full-time
    Brixton Hill, London

    Role Overview To coordinate and oversee the daily activities of the Hire Desk within a professional sound rental company. Acting as a key point of contact for clients and internal teams. The role is responsible for ensuring hire enquiries, quotations, invoicing, and resource allocation are handled accurately and efficiently, contributing to strong customer relationships, the smooth delivery of rental operations, creating new client relationships and opportunities. Main Duties • Act as a primary point of contact for hire enquiries, managing incoming calls and emails in a professional and timely manner, • Prepare, issue, and manage accurate hire quotations, ensuring commercial and operational requirements are met, • Oversee the invoicing of hire jobs, ensuring accuracy, completeness, and adherence to company procedures, • Liaise proactively with clients to confirm requirements, provide updates, and resolve queries throughout the hire process, • Input, manage, and maintain quotations within company systems, • Maintain accurate and up-to-date hire records, including the entry of new stock into the hire management system, • Monitor equipment availability, identifying potential conflicts and coordinating solutions, • Arrange sub-hire of equipment when required, in line with guidance from the Rental Manager, • Assist with purchasing of equipment as instructed, ensuring records and approvals are correctly followed, • Attend and contribute to departmental and company meetings, including the weekly company meeting, • Act as a deputy for the Rental Manager during periods of absence, supporting continuity of service General Duties • Maintain the highest standards of customer service to continually improve the service delivered to clients, • Ensure all work is carried out in accordance with Health & Safety regulations and safe working practices, • Follow and adhere to all company policies, procedures, and systems, • Maintain strict confidentiality at all times regarding the company, its suppliers, and its customers, • Ensure all paperwork, records, and system entries are accurate, up to date, and securely stored, • Actively participate in training and development to enhance skills and knowledge, • Maintain clean, tidy, and organised working areas in line with company housekeeping standards, • Proactively suggest and support improvements to efficiency, processes, and company image, • Provide holiday and sickness cover as required, • Undertake any other reasonable duties necessary to ensure a professional service is provided at all times Skills, Knowledge & Experience • Proven experience working in a rental environment, ideally within the sound, AV, events, or technical production industry, • Solid understanding of professional sound and/or AV equipment and its application within a rental context, • Good practical understanding of rental desk operations, including quotations, invoicing, and equipment scheduling, • Confident communicator with the ability to liaise effectively with clients, suppliers, and internal teams both verbally and in writing, • Demonstrated ability to work independently, using initiative and sound judgement in a fast-paced environment, • Strong organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines, • High level of accuracy and attention to detail when handling quotations, invoices, and system data, • Competent numeracy and ICT skills, with experience using rental / Inventory stock systems, • Enthusiastic, reliable, and flexible approach, with a strong customer-service mindset, Job Type: Full-time

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