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Client Success Manager Helping organisations make smarter hiring and development decisions, this company is known for its market-leading talent assessment solutions. They’re now looking for a Client Success Manager to ensure clients see real, lasting impact from their tools and insights. Role Overview: • Location: Hybrid/New Malden, Greater London (3 days office, 2 days WFH), • Package: £50,000- £70,000pa, Annual Bonus & Benefits, • Industry: SAAS What You’ll Be Doing: • Build trusted relationships with clients while driving measurable results, not just activity., • Guide HR, Talent Acquisition and L&D leaders to new ways of working that deliver real outcomes., • Spot commercial opportunities and collaborate with Sales to grow accounts., • Anticipate client needs and proactively reduce churn risk before it arises., • Drive adoption, influence behaviours, and ensure solutions are fully embedded., • Identify and empower client champions to increase internal and external referrals., • Feed valuable client feedback into product teams to shape future roadmaps. Main Skills Needed: • Minimum of 3+ years in a client success role, ideally within HR tech or cognitive assessments., • Strong commercial awareness and ability to identify where value can be created., • Confident working across tech platforms, with a track record of turning data into actionable insights., • Experience engaging HR, Talent Acquisition or L&D stakeholders is essential., • CRM experience (HubSpot preferred)., • Curious, consultative, collaborative and driven personality. What’s in It for You: • Work for a recognised leader in the assessment space with innovative, AI-driven tools., • A supportive, collaborative environment where impact and outcomes are prioritised., • Flexible working with a balance of office collaboration and home focus time., • Competitive salary, bonus potential and comprehensive benefits package., • Opportunity to shape how leading organisations hire and develop their people. Call to Action: We’ve saved you a seat. Now we just need the right person to fill it. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

An exciting opportunity has arisen at an for a proactive and ambitious candidate to join a fast-growing and dynamic company where you will be an integral member of the team with unlimited opportunities for progression and growth. Position Overview: They are seeking a versatile Office Manager with experience in travel coordination to join their dynamic team. In this role, you will provide comprehensive administrative support to ensure the smooth operation of their office while also managing travel arrangements for their staff and board members. This is an exciting opportunity for an organized and proactive individual to contribute to the company's success and enhance the overall employee experience. Office & Operations Support • Oversee the smooth running of the Richmond head office, including facilities, supplies, maintenance and hospitality areas, • Coordinate meeting rooms, events, and client visits, ensuring the office presents a premium, welcoming atmosphere, • Manage relationships with vendors, service providers, and maintenance contractors, • Implement and maintain administrative systems to support a growing team (CRM updates, filing, logistics, compliance), • Support the onboarding of new starters, preparing desks, IT access, welcome packs and training schedules Executive & Team Support • Provide high-level administrative assistance to the Directors and senior leadership team — diary management, travel, itineraries, and expense tracking, • Prepare presentations, reports and correspondence for internal and client meetings, • Liaise with internal teams (sales, marketing, operations, client relations) to ensure effective communication and coordination Client & Event Coordination • Arrange client visits and investor events held at the office or external venues, • Ensure client data and documentation (NDAs, contracts, onboarding packs) are accurately recorded and filed, • Support logistics for international trips, and private client events Compliance & Documentation • Manage confidential investment paperwork and ensure compliance with FCA-related and internal governance procedures, • Maintain accurate digital and physical filing systems for contracts, certificates, and client records, • Monitor and update company registers and internal databases Financial & Reporting Support • Assist with invoicing, payments, and expense reconciliation, • Track budgets for office costs, events, and operations, • Prepare management information or performance summaries for Directors People & Culture • Help organise staff events, recognition schemes, and team socials, • Support HR processes such as leave tracking, recruitment coordination, and onboarding, • Be a key culture ambassador, ensuring the office environment reflects the brand’s values — professionalism, warmth, and luxury Qualifications: • Proven experience as an Office Manager or similar role, preferably in a corporate environment., • Previous experience in travel coordination is required., • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks efficiently., • Strong communication and interpersonal skills, both written and verbal., • Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with travel booking platforms., • Ability to work independently with minimal supervision and prioritize tasks effectively., • Discretion and professionalism when handling sensitive and confidential information., • A positive attitude and willingness to collaborate with team members to achieve common goals.

Job Title: Programme Quality Engineer Organisation Overview: Our Client, a leading defence technology company, is dedicated to solving complex challenges by shaping cutting-edge technology and innovative solutions. With a focus on continuously redefining what is possible, the company fosters a culture of growth, impact, and excellence within the community. Role Summary: Our Client is seeking a skilled Programme Quality Engineer to join their team in New Malden. In this pivotal role, you will be responsible for providing Mission Assurance support across assigned bids and projects/programmes. Your primary focus will be on monitoring the hardware and electrical aspects of complex system development for technical and process compliance. As a Programme Quality Engineer, you will play a crucial role in ensuring deliverables meet the required standards before release. Responsibilities: • Conduct Mission Assurance and Quality Assurance activities throughout the business acquisition and programme execution phases., • Provide independent oversight to ensure compliance with external standards, internal requirements, and contractual obligations., • Participate in bid and programme Gate Reviews to support mission success., • Collaborate with project teams and Supply Chain staff to ensure Supplier Quality and manage supplier performance effectively., • Assist in cascading MA/QA requirements to suppliers., • Support risk and opportunity management activities on bids, projects, and Programmes., • Develop and document programme-specific processes., • Generate and deliver MA/QA reports as necessary, escalating significant issues or risks., • Ensure customer deliverables meet quality standards and contractual requirements., • Engage with customers, suppliers, and third parties on Mission and Quality Assurance aspects., • Collect, interpret, and present MA/QA metrics to the Programme Manager and Quality leadership., • Conduct follow-up audits to verify resolution of non-conformities. Essential Skills & Experience: • Quality Assurance background, with experience in a systems engineering environment., • Familiarity with UK MOD assurance requirements and practices., • Proven track record of meeting Quality Assurance requirements., • Experience in quality improvement, including lessons learned and root cause analysis., • Ability to travel within the UK, requiring a valid UK driving license. Desirable Skills & Experience: • Proficiency in APQP/PPAP Methodology, preferably AS9145., • IPC 610/620 Certification for electrical inspection., • Knowledge of creating and interpreting Quality Management Plans from AQAP Standards., • Understanding of Defence engineering standards and practices such as Def Stan 05-57, IEC 61508., • Familiarity with ISO standards including ISO 9001, AS9100, and ISO 27001. Competency/Skill Requirements: • Self-motivated and capable of working autonomously and collaboratively., • Excellent interpersonal skills to engage with stakeholders and customers effectively., • Proficiency in written and spoken English., • Strong analytical and problem-solving abilities., • Proficient in IT tools such as MS Office, JIRA, Atlassian Tools, and ERP systems like SAP., • Flexible, dynamic, and responsive approach to work, adept at multitasking and meeting deadlines. Security Clearance: In adherence to programme requirements, candidates must be British Nationals eligible for and maintain UK Government security clearance at SC level. Benefits: Our Client provides a range of flexible work options, including compressed schedules with alternate Fridays off. Benefits also include private healthcare, career development opportunities, and performance bonuses, with further details available through our recruitment team. Why Join Us? • Contributing to building a more secure and connected world across various domains., • Fostering an inclusive work environment where every voice matters., • Offering diverse roles, mentorship opportunities, and pathways for career development., • Providing a supportive work-life balance, health and wellbeing benefits, and future investment in personal growth. Ready to Apply? Yes - Submit your application online to be considered for this exciting opportunity with our exciting client.

We are very excited to present this new role, it's perfect for an ambitious leader looking to steer an experienced team to new heights utilising their commercial marketing experience. As a Commercial and Marketing Manager, you’ll play hands-on role to support and lead the commercial strategy across marketing and product functions. Reporting directly to the Director, this position is responsible for executing commercial and marketing plans to build brand visibility, revenue growth, customer acquisition and retention. This role brings together practical execution, data-driven insight, and leadership to achieve commercial success. Key Commercial Responsibilities Strategic Ownership: • Execute marketing and product strategies aligned with company goals., • Support the product portfolio performance, ensuring profitability & market relevance across all product lines., • Assist in forecasting and managing revenue targets across marketing and product lines., • Manage the marketing budget to ensure efficient allocation and strong ROI., • Identify and support delivery of new or expanded revenue opportunities., • Present key performance data to the Senior Management Team (SMT), including lead volumes and campaign metrics, to support strategic decision-making and business planning ensuring marketing activity is delivered on time, within budget, and with clear ROI. Brand and Market Positioning: • Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty., • Oversee paid media, SEO, email, organic social, partnerships, and offline marketing., • Create and manage PR initiatives including media relations, press releases, and press trips., • Contribute to pricing strategies and revenue models for products and campaigns., • Monitor competitor activity and market trends to inform commercial strategy. Partnerships & External Relations: • Build and manage Coop Partnership strategies with tourist boards, cruise lines, and other strategic partners., • Support commercial negotiations with suppliers and external partners., • Manage agencies and retainer partners to ensure commercial value and alignment. Performance & Data-Driven Decision Making: • Use customer and campaign data to refine messaging, product positioning, and performance., • Track and report on campaign and product performance, optimising strategies based on insights., • Conduct strategic marketing and product analysis to guide commercial decisions. Team Leadership & Development: • Lead, mentor, and support a small cross-functional team across the marketing and product departments, • Set clear objectives, provide support, and promote a culture of creativity, innovation, and commercial focus., • Align team objectives with business goals and ensure high performance across all commercial functions. About You You’re the perfect fit if you: o Proven experience in a commercial, product, or marketing management role within the travel industry. o Hands-on marketing experience across digital and offline channels, with a focus on performance and ROI. o Excellent communication and negotiation skills, with confidence in representing the business externally. o Experience leading and developing small teams. o Strong analytical skills, with the ability to interpret data and make commercially sound decisions. o Understanding of product development, contracting, and supplier negotiation. o Bring experience or a strong understanding of the Latin American tourism sector. o Have excellent communication skills and enjoy collaborating across departments. About Us Latin Routes is no ordinary tour operator. What began in a small office above a pizza shop has grown into one of the UK’s leading and award-winning specialists in travel to Latin America. Today, we’re proud to create Truly Individual Holidays tailored to each client. Our passionate team of Travel Specialists use their first-hand knowledge and love of Latin America to design unforgettable journeys and help every traveller plan the trip of a lifetime. The Details The role is offered on a hybrid basis, working from the office in Kingston Upon Thames on Tuesdays and Thursdays. This enables the team to be together for collaboration and support; there is a bright and vibrant atmosphere in our office and the team regularly socialise both at company events and informally. For the other days you are welcome to choose whether you work from the office or at home, currently the majority of the team choose to work from home on those days. The hours are 38.75 per week, predominantly Monday-Friday. Shifts during the week will be 9am – 5:30pm, with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners. In return you will receive a competitive basic salary and employees will also receive holiday and a generous company discount for personal trips. Our Vision & Mission ‘To be recognised as the best in what we do, by all those involved – our customers, our employees, and our partners’ We understand that true success comes from nurturing the people and environments behind the business, as well as those in front of it. It's for this reason that we have clear company values that underpin everything that we do as a business, and how we act as an employer. Each of our five core values has its own team, made up of employees from across the company, and led by an appointed Value Ambassador. These teams are responsible for ensuring their value is consistently upheld and interwoven into everything we do: through actions, activities, policies and other efforts, which are regularly monitored, changed and adapted according to our ever-evolving needs

Assistant Manager | Big Box Retailer | £35 - 37,000 Zachary Daniels is keen to recruit an Assistant Manager to join a highly successful and large format retail business where you will use your skills, experience and personality to deliver results. As an Assistant Manager you will work very closely with the Store Manager and be directly responsible for a strong team. We are seeking a manager who can work at pace but without compromising customer service standards, a leader who can engage their team and thrive in a large store format. If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business. We are looking for an Assistant Manager to join a store and be at the forefront of their success in a big store where you will drive service and standards at all time. The ideal Assistant Manager candidate: • Have a proven track record in a fast-paced retail environment., • Enjoy being on the shop floor with colleagues and customers, • Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills, • Be target driven and customer service orientated, • Be highly motivated and ambitious, • Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance, • Acting as the Lead Manager for the entire store in the absence of Store Management, • Assisting Store Management in achieving company KPI's, • Ensuring your team delivers exceptional customer service, • Complying with all Health & Safety policies and achieving audit standards Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. If this sounds like a role for you, please apply with your most up to date cv for the Assistant Manager role BBBH34771

As the Client Success Manager, you will be responsible for delivering a high-quality, responsive service to clients. We are seeking an experienced and motivated Client Success Manager with strong account management skills and a background in health and safety/compliance or facilities management/supp

As the Client Success Manager, you will be responsible for delivering a high-quality, responsive service to clients. We are seeking an experienced and motivated Client Success Manager with strong account management skills and a background in health and safety/compliance or facilities management/supp

Strategic Client Success Manager. You’ll be responsible for developing strategic partnerships with our clients, engaging with their BAU goals to increase adoption and engagement, while also working with clients in a strategic sense - multi-threading to board level and leveraging the resource at Pe

The Client Success Manager (CSM) for the Technology Team is responsible for driving client satisfaction, adoption, and retention of our technology solutions across global and local accounts. This role bridges the gap between our clients, technology teams, and internal stakeholders to ensure seamless

The Client Success Manager (CSM) for the Technology Team is responsible for driving client satisfaction, adoption, and retention of our technology solutions across global/local accounts. Extensive experience of client success, account management, or technology program management experience (preferab

We are seeking a Client Success Manager to take ownership of key client relationships across varied sectors,including manufacturing, retail, logistics, finance, and public sector, ensuring successful delivery, retention and commercial growth. We are seeking a Client Success Manager to take ownership

Client Success Manager at Insurtech Insights. Client Success Manager at Insurtech Insights. Collaborate with internal teams (sales, marketing, operations) to coordinate resources and deliver exceptional client service.

Strategic Client Success Manager (Fixed-Term Contract). Client‑facing experience with Strategic clients (25,000+ employees and/or $1mm+ in recurring revenue); total responsibility/ownership of client relationship. Function as the lead for the most strategic B2B Headspace clients; convey and claim

We are looking for a results‑driven Customer Success Manager to lead a team and support scaling our Customer Success team. The ideal candidate will have strong leadership skills, a customer‑first mindset, and a proven track record in customer success. Lead, develop and hold to account a team of

Act as the primary point of contact for day-to-day client interactions, collaborating with Global Client Partners across your portfolio. Collaborate with sales, marketing, operations, product, and engineering to deliver client solutions and relay feedback to align company priorities with client need

The Client Success Manager (CSM) for the Technology Team is responsible for driving client satisfaction, adoption, and retention of our technology solutions across global/local accounts. This role bridges the gap between our clients, technology teams, and internal stakeholders to ensure seamless del

The Client Success Manager will work with the Travel Sales team and management in the execution of strategies and tactics designed to increase growth of the our current client base, improve client retention, upsell to increase revenue, identify opportunities for improvement, provide accurate and tim

As our Client Success, you get the unique opportunity to take ownership of our success. Collaborate with internal teams, including sales, marketing, and operations, to coordinate resources and deliver exceptional service to clients. Maintain accurate records of client interactions, contracts, and ag

As the Client Success Manager, you will be responsible for delivering a high-quality, responsive service to clients. The Client Success Manager will be accountable for managing service deliverables and ensuring compliance with health and safety requirements for individual contracts. We are seeking a

Customer Growth Manager, you will have leadership and hands-on-experience in analyzing and refining customer success processes and implementing the best practices with a direct impact on sales and revenue success. You will partner with Sales, Product, Commercialization and Regional Marketing Teams t

The experience gained will prepare you to manage and grow your own portfolio of clients as a Client Success Manager. You'll shadow and support Client Success Managers in onboarding, training, and consulting the world's largest brands in their Search Experience Optimization efforts using our industry

Enterprise Client Success Manager. You will be the strategic partner and trusted advisor to our most important hospitality clients, driving their success by ensuring seamless implementation, accelerating product adoption, and cultivating long-term relationships that deliver measurable, transformativ

Work with the Client Partner on renewal strategy and identify upsell and expansion opportunities by aligning client goals with product capabilities. Client Success, Account Management, or Enterprise Support, ideally within a SaaS or FinTech environment. We are proud to serve over 175 clients, includ

Were hiring for a Client Delivery & Success Manager to take ownership of our first paid customer engagements, ensuring they deliver measurable value while becoming referenceable case studies. Established professional experience (approx 3-7 years), ready to step into ownership of client delivery an

Join our Client Success team as an Enterprise Client Success Manager (CSM), where youll be pivotal in building lasting client partnerships, ensuring client satisfaction, and driving revenue retention. Client Success Manager (London). Collaborate with sales, marketing, operations, product, and engi

Client Success Manager at SetSales. As our Client Success, you get the unique opportunity to take ownership of our success. Collaborate with internal teams, including sales, marketing, and operations, to coordinate resources and deliver exceptional service to clients.

We are proud to serve over 175 clients, including 25 of the top 50 alternative asset managers, managing more than $6 trillion in assets, 750 funds, and 90,000 LPs. Work with the Client Partner on renewal strategy and identify upsell and expansion opportunities by aligning client goals with product c

We are looking for a Junior Client Success Manager to be the point of contact for a portfolio of emerging clients, building strong relationships and ensuring they see the full value of our product ecosystem. As our Client Success Representative your focus will be on driving client satisfaction, secu

The Client Success Manager (CSM) for the Technology Team is responsible for driving client satisfaction, adoption, and retention of our technology solutions across global / local accounts. Extensive experience of client success, account management, or technology program management experience (prefer

Client Success Manager (Insurance – Property Claims). Engage the client in proactive dialogue of feature enhancement and development, demonstrating value and benefit. Manage release schedules and clear communication regarding feature function, aligning to client business objectives (where applicab

As a Client Success Manager, you’ll collaborate closely with our Commercial, Product Management, and Solutions Engineering teams, while working directly with clients to ensure seamless delivery and long‑term success. Advocate client needs internally: Work closely with Product, Solutions Engineer

Ensure client satisfaction – by ensuring any ops requests get resolved, coordinating internal teams – and turn clients into advocates. Proven experience in a senior Customer Success, Account Management, or Client Services role, ideally within a payments fintech or a bank platform environment. We

Introducing the Client Success Manager at Trainline. Lead seamless onboarding experiences and ensure new clients are positioned for long-term success from day one. Help evolve our client success methodology, contributing to the creation of scalable, high-impact processes and frameworks as we grow as

The Client Success Manager is an integral part of the Account Management team that focuses on providing an exceptional client experience from onboarding throughout the time the client remains with Thrive. University degree with Minimum 2 years client facing experience in a client success or account

The Client Success Manager will work with the Travel Sales team and management in the execution of strategies and tactics designed to increase growth of the our current client base, improve client retention, upsell to increase revenue, identify opportunities for improvement, provide accurate and tim

The Client Success Manager is an integral part of the Account Management team that focuses on providing an exceptional client experience from onboarding through the duration of the client relationship. University degree with a minimum of 2 years of client-facing experience in a client success or acc

Client Success Manager at Retail Insights. As our Client Success, you get the unique opportunity to take ownership of our success. Collaborate with internal teams, including sales, marketing, and operations, to coordinate resources and deliver exceptional service to clients.

Client Success Manager at Private Equity Insights. As our Client Success, you get the unique opportunity to take ownership of our success. Maintain accurate records of client interactions, contracts, and agreements using our CRM.

Client-Centred: you build trust quickly and make clients feel heard, even in challenging conversations. The chance to make a measurable impact on both Popmenu's growth and the success of our clients. High client adoption of platform features by day 90.

As our Client Success, you get the unique opportunity to take ownership of our success. Client Success Manager at Private Equity Insights. Collaborate with internal teams, including sales, marketing, and operations, to coordinate resources and deliver exceptional service to clients.

The Client Success Manager is an integral part of the Account Management team that focuses on providing an exceptional client experience from onboarding through the time the client remains with Thrive. University degree with minimum 2 years client‑facing experience in a client‑success or account

Client Success Manager – Food Service Vertical. Manage 3–5 key client accounts as a trusted strategic growth partner. Ready to drive success for the world’s most loved food brands?.

Each team will consist of Client Success Managers, Client Success Executives and Client Success Administrators, and our aim is for the teams to have a fun, close-knit mentality, ensuring a high standard of professional service and client care. The Client Success Manager will maintain a portfolio of

Collaborate cross‑functionally with Product, Operations, Sales, and Clinical Care to advocate for clients and ensure successful adoption of Modern Health. Partner with clients to define and execute a custom program strategy for Modern Health that integrates within their broader benefit offerings.

As the Client Success Manager, you will be responsible for delivering a high-quality, responsive service to clients. We are seeking an experienced and motivated Client Success Manager with strong account management skills and a background in health and safety/compliance or facilities management/supp

As a Client Success Manager, you will own Modern Health’s employer relationships from launch through contract renewal across EMEA. Collaborate cross-functionally with Product, Operations, Sales, and Clinical Care to advocate for clients and ensure successful adoption of Modern Health. This role re

As our Client Success, you get the unique opportunity to take ownership of our success. Collaborate with internal teams, including sales, marketing, and operations, to coordinate resources and deliver exceptional service to clients. Serve as a primary point of contact for clients, once they have sig

Help evolve our client success methodology, contributing to the creation of scalable, high‑impact processes and frameworks as we grow. Stay up to date with trends in digital advertising, martech and client success best practices to ensure we stay ahead of the curve. Bring experience in client succ