Complaints jobs in Carshalton - Page 7Create job alerts

... related complaints and other sources. * Management and maintenance of all relevant local Patient Safety databases * Ensure that relevant local literature articles are screened as appropriate

Respond promptly to resident queries and complaints, ensuring effective communication and issue resolution. * Monitor and ensure compliance with Health and Safety regulations, including fire safety ...

Handling complaints and providing solutions * Maintaining policies and procedures in accordance with company policies * Ensuring compliance * Completing window cards, Memorandum of Sales and general ...

Handle escalated complaints and ensure continuous improvement in service delivery. * Manage and develop a team of senior managers, facilities, and estate managers. Key Skills: * Proven track record ...

Address and resolve complex customer issues and complaints with professionalism and empathy. * Implement and manage customer support channels, including phone, email, chat, and social media. * Ensure ...

Handling customer returns, refunds and complaints, with the ability to stay calm at all times. * Onboarding your colleagues to adopt a 'customer first' policy across all brands, establishing customer ...

Manage and resolve complaints and document defects to prevent disrepair claims. * Process and manage claims under the Council's insurance policy. * Conduct post inspections of building structures ...

Investigating new client complaints. * Investigating any breaches of regulations and consulting with senior members of the team to ensure material breaches are reported in compliance with applicable ...

Provides exceptional service to guests, addressing any concerns or complaints promptly and effectively. Engages with customers to create a welcoming atmosphere and ensure a memorable experience. 3. ...

Ensure sales processes are efficient and documented and customer complaints are managed effectively. * Update product knowledge through regular discussion and sharing information. * Continuously ...

This role requires precise matching of post and diary entries, as well as keeping the Claims Manager informed of any issues or complaints. You will ensure full compliance with internal standards and ...

Oversee Complaints and Breach Management processes Required knowledge and experience for the Risk & Compliance Manager role: * Extensive knowledge of regulatory compliance in the insurance sector

... complaints). * Present at Council meetings and other high level public meetings. * Take responsibility for the development, coaching and mentoring of individual staff in accordance with the ...

... Resolving complaints raised Management of documentation, recording and storing accurately Valuation of Properties Negotiating deposit returns with tenants and landlords Uploading claims to the ...

Process and coordinate resolution of customer complaints and claims * Proposes technical solutions to customers and drives joint product evaluations. * Review, negotiation, and confirmation of ...

... complaints, emergencies and additional requests. * Provide a visible presence of on-site management at times of peak resident movement, i.e. mornings and evenings. * Be able to valet park residents ...

Demonstrate key account management skills, listening to customer complaints and needs, understanding and addressing concerns in a reliable and efficient manner. * Deliver excellent customer service ...

Report any resident complaints to the Manager on duty What we are looking for: * Strong written and verbal English communication skills * Maintain strict and complete confidentiality relative to ...

Handle complaints regarding service promptly and in-line with the Organisation's complaint policy * Being a Safeguarding point of contact * Being a point of contact for Regulatory bodies

Ensuring fair treatment of customers and handling complaints in accordance with company policy. * Monitoring staff recruitment and training to meet CPD requirements. * Upholding core values in all ...

Take appropriate action to remedy any feedback, complaints, suggestions, stock requirements, breakages, faults, or hazards identified during the course of work. * Previous, relevant working ...

Address any concerns or complaints professionally and promptly. * Regularly review care packages to ensure client satisfaction and quality of care. * Actively promote the service within the community ...

... client's complaints with a high standard of customer service care Reporting - Track enquiries to identify trends and understand Brixton House's potential in terms of conversion rates, income ...

... or complaints from the client ensuring their expectations and requirements are met · Promote and maintain a good business relationship with suppliers and resolve conflicts concerning goods or ...