Ensuring that related customer or service complaints are appropriately investigated, resolved, and responded to within timescales. * Contributing to the development and delivery of the Tenancy and ...
Handling queries and complaints * Organising events Requirements: * As school Administrator you are required to have experience * Available to work Full time, Monday to Friday for 8-5pm * Be flexible ...
Key Responsibilities:- Manage day-to-day running of assigned clients- Ensure clients receive care tailored to their individual needs- Liaise with clients- Investigate complaints and take appropriate ...
Resolve customer complaints and concerns effectively and efficiently * Document all customer interactions and maintain accurate records * Collaborate with internal teams to address customer needs and ...
Consulting and supporting parent concerns such as any complaints or queries. * Liaising with Head Office teams regarding admin, HR, finance, marketing and operational reporting. We're looking for a ...
Taking personal ownership of customer issues i.e. responding to queries, and complaints, and resolving issues. * Ensuring compliance with all relevant regulations and standards during repairs
Deal with Complaints in line with the Group's policy. Strong customer service skills (both in person as well as via email and telephone) is absolutely key for this role. Applicants with a leasehold ...
Assess any customers complaints, reactive issues or reservations, and work with relevant departments to resolve them for the customeer. * Identify opportunities to upsell Annual Recurring Revenue ...
Be proactive in the risk assessment, management, clinical incident reporting and management of complaints. Key Skills / Qualifications needed for this role: * You must hold a relevant ODP ...
... and complaints are handled in line with agreed procedures and timescales, alongside the Administration Service Manager Presenting periodic reports for clients, regulatory and Trustee boards ...
Build a close working relationship with the relevant external agencies and internal teams supporting the marketing team (i.e. investment teams, PR, Retail Escalations (complaints management). This ...
Act as a key point of contact for guests, handling inquiries, feedback, and complaints in a professional manner. About you: * Proven experience in a managerial role within a premium restaurant ...
Investigate and resolve customer and staff complaints promptly * Continually review warehouse operations to identify areas for improvement * Foster a culture of developing and coaching staff to ...
We expect our colleagues to commit to achieving Octavia's agreed objectives in relation to strengthening complaints handling and resident influence; and to drive opportunities for all our customers ...
Resolving possible customer complaints * Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department. * Advising on ...
Customer complaints.* Internal audit scores.* Timely task completion.Experience:* The ideal candidate will have a strong background in a production or warehouse environment coupled with strong IT ...
Resolve customer issues and complaints promptly to maintain trust and satisfaction * Proactively assess and validate customer needs, consistently striving to exceed expectations * Maintain the ...
Respond to and investigate clinical complaints, in line with policy and risk management. Submit clinical reports and updates to CCGs regarding their packages as per contractual agreements. Maintain ...
Managing any queries or complaints accounts may have on product or service. * Cross-Selling: Maximizing opportunities to upsell and cross-sell additional products within the range. Requirements
Following the receipt of any customer complaints, assist in investigation of the cause and recommend/implement appropriate corrective action. Work with managers to complete a trend analysis of ...
Respond to complaints in line with procedures. Provide advice to residents and signpost to other agencies where necessary. Manage the tenancy end process Lead on dealing with anti-social behaviour ...
Report all incidents and complaints in line with Company Policy. * Participate and comply with the Oryon Imaging review and appraisal system. * To participate in the induction and training of new ...
You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a ...
Resolve Quality Assurance issues, site problems, customer disputes, and complaints. Ensure appropriate labour resourcing and minimize waste. Keep sites stocked with necessary materials and access ...