... client's complaints with a high standard of customer service care Reporting - Track enquiries to identify trends and understand Brixton House's potential in terms of conversion rates, income ...
... or complaints from the client ensuring their expectations and requirements are met · Promote and maintain a good business relationship with suppliers and resolve conflicts concerning goods or ...
Manage and resolve any conflicts, disputes, or complaints that may arise from the stakeholders and customers and escalate them as necessary. Build and maintain positive and productive relationships ...
Ability to take ownership and manage complaints through to completion * Good IT skills particularly in the Microsoft Packages * Highly personable and energetic * Hard-working and organised * Ability ...
Letters/complaints * Newsletters * Answering phone * Minute taking * Team meeting planning * Other admin tasks as required Skills and attributes of our Administrator: * Desirable - Certified course ...
... Complaints · General Block Management Administration Candidate requirements: · Must have previous Leasehold Block Management experience · High Customer services skills · Highly organised and able ...
To escalate all complaints and safeguarding investigations to the Quality and compliance Manager. * To assess Care/Support Workers again Skills for Care Common Induction Standards during shadow ...
Address and resolve complaints and feedback professionally and efficiently, creating positive outcomes. About You: * Qualifications : Registered Nurse (NMC Registered) with a management qualification ...
... complaints • Lead by example and encourage continuous team presence within guest communal spaces • Lead the implementation of A-mazing Hosting programme • Hotel specific website monitoring to ...
You'll also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dis-satisfaction. About You Candidates will have significant ...
... complaints and ensuring prompt and effective resolution of issues • Coordinating with maintenance staff and contractors to ensure timely completion of repairs and maintenance projects • ...
... complaints, comments and suggestions. A key part of the role is enabling customers to gain necessary support from other agencies so you will need to be able to network/build relationships with those ...
Managing customer complaints, customer service reports, feedback, and surveys. * Maintaining replenishment and issuing of PPE stocks, Oversee the ordering of staff uniforms and workwear. * Maintain ...
Experience of handling complaints - Essential * Possess excellent empathy skills being able to handle customers who have had losses / damage to their homes via fire, flood & water impact Salary ...
The role includes providing social work practice guidance and management oversight relating to case progression and management of - often complex - discharges, complaints and disputes, safeguarding ...
Investigate and resolve complaints regarding anti-social behavior in accordance with the housing association's policies. * Safeguarding : Identify and address safeguarding concerns, working with ...
Manage and resolve complaints and document defects to prevent disrepair claims. Process and manage claims under the Council's insurance policy. C onduct post inspections of building structures ...
Handle complaints and queries, ensuring timely resolutions and service improvements. * Develop and implement cost recovery models, innovative procedures, and income-generation strategies. * Lead the ...
Support client facing activities including audits, complaints, quality checks and care plan updates. * Support with quality improvement plans. * Coach and develop field base staff. * Step into new ...
Respond to and investigate clinical complaints, in line with policy and risk management. Submit clinical reports and updates to CCGs regarding their packages as per contractual agreements. Maintain ...
Analyzes end to end transaction processing, troubleshoots issues and acceptance complaints, and support issuer launches. * Mentors team members. Executes department initiatives. Leads the department ...
Compliment the work of the supported Housing officers by providing advice and guidance to young people on benefits, local service provision and the service complaints procedure * Respond in a ...
Painting and Decorating Assist with office moves (minor office churn) including furniture movers Liaising with the contract management team Investigating complaints and taking appropriate action ...
Answer complex member queries which have been escalated to the London team such as Lifetime and Annual Allowance queries, SSPP queries, complaints and queries which require in depth pension knowledge