Computer operator jobs in United Kingdom - Page 2

The Company At Your Brand Partner, our mission is to provide exceptional quality work and outstanding service to our clients. Our vision is to be a leading player in the industry, known for our craftsmanship, innovation and strong client relationships. Your Brand Partner specialises in manufacturing a wide range of products including Shop Fits Outs, Large POS Displays, Counter Displays, Counters, Signage & Print, Office Fit Outs and Toilet Blocks. All our products are crafted in house using our state-of-the-art machinery to ensure safety, efficiency, and the highest standard of workmanship. At Your Brand Partner, we are more than just a manufacturing company; we are partners in success, working closely with our clients to bring their visions to life. With a strong focus craftsmanship, employee satisfaction, and client delight, we aim to be the go-to choice for all shopfitting and signage needs across the UK The role covers a wide variety of aspects, It is NOT an office job you will be an active member of the production team as well as using a computer programming software, which includes: · Designing and creating new products and ideas · Working from technical drawings to re-create furniture and cabinetry into our manufacturing process · Scheduling & planning of projects Personal Duties · Ability to work as a team member · Work with the production team to ensure we fulfil customer deadlines and quality standards · Good time management with the ability to work to competing deadlines In addition to the elements in this job description, this role also includes such other duties as the management may from time to time reasonably require. Knowledge, Training and Experience Required · Edge banding experience (preferred) · Operational knowledge with CNCs and woodworking machinery · Experience with AutoCad & VCarve software would be beneficial · Ability to interpret and work to CAD drawings is required. · Ability to plan and work from own initiative, with minimum supervision. Key Personal Characteristics · A willingness to take full ownership of the role and to go above and beyond. · In it together with the company ensuring all decisions are for the benefit of the business.

As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.

Responsibilities: · Install, configure, and maintain servers and server applications. · Monitor server performance, conduct regular updates, and troubleshoot server-related issues. · Manage network infrastructure, including routers, switches, and firewalls. · Ensure network security, performance, and reliability. · Install and update software and applications on servers and workstations. · Maintain software licenses and track usage. · Implement data backup and recovery strategies to safeguard critical data. · Test backup and recovery processes regularly. · Implement and maintain security protocols and policies. · Monitor security breaches and respond to incidents. · Create, modify, and delete user accounts. · Manage user permissions and access rights. · Maintain an inventory of IT hardware and equipment. · Plan for hardware upgrades and replacements. · Document configurations, processes, and procedures. · Generate regular reports on system performance and compliance. · Collaborate with project teams to provide IT infrastructure support. · Ensure that project-related IT requirements are met. Skills and Qualifications: · A bachelor's degree in computer science, information technology, or a related field is often required. · One to two years of relevant experience. · Proficiency in operating systems such as Windows Server, Linux/Unix, and sometimes macOS. · Networking skills including TCP/IP, DNS, DHCP, VPN, VLANs, routing, and firewalls. · Knowledge of virtualization technologies such as VMware, Hyper-V, or XenServer. · Strong problem-solving and analytical skills. · Excellent communication skills, both written and verbal. · Ability to work independently as well as part of a team. · Attention to detail and ability to prioritize tasks.

Azura is an Aegean restaurant, bar and terrace with dishes and cocktails inspired from Greece and Turkey. We have devoted ourselves in creating a unique experience combining dining and entertainment in the heart of London. We are looking for Receptionist for our restaurant bar and terrace. The restaurant boasts 150 covers across 2 floors, a VIP roof terrace and an outdoor alfresco area. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Implementing new reception procedures •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms booking system is a bonus

We are looking for a professional Sous Chef to be the second in command in our kitchen, following our Executive Chef’s specifications and guidelines. The successful candidate will employ its culinary and managerial skills in order to play a critical role in maintaining and enhancing our customers’ satisfaction. Responsibilities Help in the preparation and design of all food and drinks menus - Produce high quality plates both design and taste wise - Ensure that the kitchen operates in a timely way that meets our quality standards - Fill in for the Executive Chef in planning and directing food preparation when necessary - Resourcefully solve any issues that arise and seize control of any problematic situation - Manage and train kitchen staff, establish working schedule and assess staff’s performance - Order supplies to stock inventory appropriately - Comply with and enforce sanitation regulations and safety standards - Maintain a positive and professional approach with co-workers and customers Requirements and skills - 2 years of experience as a Sous Chef - Understanding of various cooking methods, ingredients, equipment and procedures - Excellent record of kitchen and staff management - Accuracy and speed in handling emergency situations and providing solutions - Familiar with industry’s best practices - Working knowledge of various computer software programs (MS Office, restaurant management software, POS)BS degree in Culinary science or related certificate would be a plus

Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy

```Duties``` - Perform a variety of clerical and administrative tasks to support the efficient operation of the office - Utilize computerized systems for data entry, record keeping, and document management - Provide administrative support to staff members and management as needed - Type and proofread documents, correspondence, and reports - Maintain office supplies and inventory - Assist with scheduling appointments and meetings - Answer phone calls and direct inquiries to the appropriate personnel - Handle incoming and outgoing mail and packages - Assist with basic bookkeeping tasks using QuickBooks software ```Requirements``` - Proven experience in an administrative or clerical role - Strong organizational skills with the ability to multitask and prioritize tasks effectively - Proficient in using computer applications such as Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides) - Excellent data entry skills with a high level of accuracy - Familiarity with office equipment such as printers, copiers, and scanners - Knowledge of basic bookkeeping principles and experience using QuickBooks is a plus - Professional phone etiquette and strong communication skills - Ability to maintain confidentiality and handle sensitive information with discretion Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet business needs.