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Technical support manager jobs in United Kingdom

  • Onsite/Remote IT Support for Restaurants
    Onsite/Remote IT Support for Restaurants
    2 days ago
    £18000–£20000 yearly
    Full-time
    London

    IT Support Engineer (Restaurants) – London – *Female Applicants Welcome* About NetronEats NetronEats is a fast-growing, AI-powered platform designed to revolutionize the restaurant, takeaway, and delivery industry. We help local restaurant owners take back control of their business by providing the tech they need to save £1000s in commissions usually paid to platforms like Just Eat, UberEats, and Deliveroo. We are a startup with a clear mission: making local businesses more profitable and sustainable. Location: Remote / Field-Based (Work from home + Onsite across London) Base Salary: £18,000 per annum Working Hours: Monday – Saturday | 12:00 – 21:00 (6-Day Week) Benefits: 2 Weeks Paid Holiday + Bank Holidays | Paid Overtime | Mileage Reimbursement Compensation & Commissions (Uncapped) We reward our engineers for the value they bring to our partners. In addition to your base salary, you can significantly increase your earnings through: * Card Payment Bonus: £50 commission for every successful card payment sale/referral. * Hardware & Software Commission: 5% commission on the total sale value of any system upgrades (e.g., Kiosks, Handheld Tablets, Kitchen Displays). * Travel: All business-related mileage is fully reimbursed. The Role This is a "no-office" role: you will provide remote support from home and travel directly to London's most exciting restaurants for installations and networking. Since you will be working the 12:00 – 21:00 shift, you will be the key technical contact for our clients during their most critical dinner service hours. Note to Applicants: At NetronEats, we value diversity and a fresh perspective. As the IT and hospitality tech sectors are often male-dominated, we strongly encourage and welcome applications from female candidates. Key Responsibilities * Onsite Support: Install and troubleshoot Android tablets, Thermal Printers, and Kitchen Display Systems. * Networking: Perform physical CAT5/6 cabling (neat routing and crimping) and configure routers/switches. * Connectivity: Manage TCP/IP settings and Static IP assignments for 100% uptime. * Growth: Help restaurants save more by identifying where they could benefit from extra NetronEats hardware or services. Requirements * IT Experience: Solid background in IT and Networking support. * Hands-on Skills: Proven ability to handle physical network cabling and basic router setups. * London Mobility: Valid Motorbike or Car driving license is essential for travel across London. * Communication: Professional, reliable, and calm—able to help busy restaurant staff who may not be tech-savvy. Why Join NetronEats? * Impact: Work for a startup that is actually helping small businesses survive the "commission squeeze." * Autonomy: Enjoy a field-based role without the daily office commute. * Full Training: We provide comprehensive training on the NetronEats platform and Android ecosystem. How to Apply Ready to help London’s restaurants stop paying high commissions? Apply today.

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  • Head Barista
    Head Barista
    6 days ago
    £13 hourly
    Full-time
    London

    We are a specialty and artisan café committed to exceptional coffee, consistency, and genuine hospitality. Every drink we serve reflects care, precision, and craft — from well-executed espresso to beautifully balanced milk drinks and hand-brewed coffee. We are building a team of professionals who take pride in quality, understand the details behind every cup, and want to be part of a café culture centred on standards, learning, and community. The Role We are looking for an experienced full-time Specialty Barista who brings strong technical coffee knowledge, excellent workflow, and a high standard of customer service. This role is for someone who is confident behind the machine, understands espresso recipes and extraction theory, and can consistently produce high-quality coffee in a fast-paced service environment. This is not a basic barista position. We are looking for someone who already has solid specialty coffee experience and can confidently dial in espresso, maintain equipment properly, and deliver consistency throughout service. Responsibilities • Prepare and serve consistently high-quality espresso-based drinks, milk drinks, pour-overs, and other specialty beverages, • Dial in espresso daily and throughout service, adjusting grind, dose, yield, and shot time as needed to maintain flavour and consistency, • Demonstrate a clear understanding of coffee ratios, extraction times, and how to correct under-extracted or over-extracted shots, • Texture milk to a high standard and produce clean, consistent latte art, • Work confidently on a La Marzocco espresso machine, • Operate, clean, calibrate, and maintain a Mahlkönig grinder to ensure optimal performance, • Carry out routine cleaning and maintenance of all coffee equipment, including grinders, group heads, steam wands, baskets, showers, and backflushing procedures, • Monitor espresso quality through regular taste checks and ensure drinks meet expected flavour profile and presentation standards, • Maintain excellent workflow during busy periods without compromising quality, • Keep the bar, equipment, and front-of-house area clean, organised, and fully stocked at all times, • Monitor stock levels, report shortages promptly, and support ordering and inventory control, • Follow all food safety, hygiene, and cleanliness standards consistently, • Deliver warm, professional, and knowledgeable customer service, • Minimum 1–2 years’ experience in a specialty coffee environment, • Strong practical knowledge of:, • espresso recipes and brew ratios, • shot timing and extraction control, • grind adjustment and dial-in, • milk texturing and latte art, • coffee flavour balance and consistency, • Experience working with La Marzocco coffee machines, • Experience using and maintaining Mahlkönig grinders, • Ability to explain how and why to adjust a shot when extraction is running too fast or too slow, • Strong understanding of daily cleaning routines, preventative maintenance, and correct equipment care, • Experience with stock control and café inventory management, • Excellent attention to detail and pride in presentation, taste, and cleanliness, • Calm, organised, and efficient under pressure, • Reliable, punctual, and a strong team player, • Good communication skills and a professional attitude, • Food Hygiene / Food Safety certification preferred; this will be highly valued, • Qualifications, • Previous barista experience is advantageous but not essential; training will be provided for suitable candidates., • Knowledge of food safety standards and procedures is desirable., • Experience in serving customers in a fast-paced environment is preferred., • Basic food preparation skills are beneficial., • Good time management skills to handle multiple orders efficiently during busy periods., • Ability to perform basic maths accurately for cash handling purposes., • Strong interpersonal skills with a friendly attitude towards customers and colleagues., • Competitive pay based on experience, • Flexible scheduling, • Ongoing training and opportunities for growth, • Supportive and quality-driven team environment, • Access to premium specialty coffee, • your CV, • a short cover letter outlining your specialty coffee experience, • the espresso recipe or brew ratio you are most comfortable working with, • how you would adjust a shot running too quickly

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  • Business Analyst
    Business Analyst
    7 days ago
    £45000–£55000 yearly
    Full-time
    London

    Overview We are seeking a highly skilled Business Analyst to join our dynamic team. The successful candidate will play a vital role in analysing business processes, developing data-driven solutions, and supporting project management initiatives. This position offers an excellent opportunity for professionals with a strong analytical background and experience in data visualisation and database management to contribute to strategic decision-making and process optimisation. Duties Analyse complex business requirements and translate them into technical specifications using tools such as Visio and SQL. Develop and maintain dashboards and reports using Tableau, Power BI, and other data visualisation tools to support business insights. Collaborate with cross-functional teams to gather requirements, define project scope, and ensure deliverables align with organisational goals. Manage project lifecycles following SDLC principles, ensuring timely delivery of solutions. Design and optimise database structures, including Oracle, Microsoft SQL Server, and utilise VBA or Bash (Unix shell) scripting for automation tasks. Conduct comprehensive data analysis employing SQL, R, Python, and analyse trends to inform strategic decisions. Support database design activities to enhance data integrity and accessibility. Facilitate effective communication between technical teams and stakeholders through detailed documentation and analysis skills. Assist in the development of project plans, timelines, and resource allocation for successful project execution. Experience Proven experience as a Business Analyst or similar role within a data-driven environment. Strong proficiency in data analysis tools such as Tableau, Power BI, R, Python, SQL (including SQL Server), and VBA. Demonstrable knowledge of SDLC methodologies and project management principles. Experience with database design and management using Oracle or Microsoft SQL Server. Familiarity with Unix shell scripting (Bash) is advantageous. Excellent analysis skills with the ability to interpret complex data sets into actionable insights. Proficiency in Visio for process mapping and documentation purposes. Prior experience in business analysis within a corporate setting is desirable but not essential; relevant internships will also be considered. This role offers an engaging environment where analytical expertise directly influences business strategies while providing opportunities for professional growth within a collaborative team setting. Job Type: Permanent Work Location: In person

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  • Sous Chef
    Sous Chef
    7 days ago
    £38000–£42000 yearly
    Full-time
    Notting Hill, Kensington and Chelsea

    £38,000–£42,000 per year + performance bonus Full-time | 40–45 hour contract Notting Hill, London TAQ is entering a bold new chapter in Notting Hill. Relaunched on Westbourne Grove with support from Jackson Boxer and culinary direction from Eduardo Yishima, TAQ is a modern neighbourhood restaurant built around great tacos, tostadas, quesadillas, standout specials, serious ingredients and fast, high-energy service. We’re looking for a Sous Chef who wants to be part of that momentum. This is a hands-on leadership role for a chef who thrives in service, leads from the front, cares deeply about standards, and wants to grow within a kitchen that combines strong fundamentals with a clear point of view. What you’ll do • Work closely with the Head Chef to run a fast, organised and ambitious kitchen, • Lead service with confidence, including taking control of the pass when needed, • Support and supervise chefs across prep and service to ensure smooth running across all sections, • Drive consistently high standards in food preparation, presentation and quality control, • Help manage stock, ordering, GP awareness and day-to-day kitchen organisation, • Maintain excellent standards of HACCP, hygiene, allergens, temperature records and compliance, • Train, support and develop junior chefs, helping build a professional, positive kitchen culture, • Contribute to seasonal specials, ingredient selection and continuous improvement across the menu, • Work closely with the front-of-house team to deliver a sharp, seamless guest experience What we’re looking for • Experience as a Sous Chef, Junior Sous Chef or a strong Senior Chef de Partie in a quality-driven restaurant, • Confidence leading service and supporting a brigade in a busy kitchen, • Strong technical foundations, excellent organisation and calm decision-making under pressure, • High standards in food safety, hygiene and kitchen structure, • A genuine interest in produce-led cooking, flavour, and consistency, • A natural team leader who enjoys coaching others and setting the tone on shift, • Commercial awareness around stock, waste and labour, • Flexibility to work evenings and weekends, • Experience with Mexican food is welcome, but not essential — strong fundamentals, energy and the right attitude matter most What we offer • A full-time 40–45 hour contract with a salary of £38,000–£42,000 per year, depending on experience, • Performance-based bonus structure, • Staff meals on shift, • Generous staff dining discount across the group, • Pension scheme, • Ongoing training and development, • A supportive leadership team with real room for progression, • A kitchen where your ideas are heard and your growth is taken seriously, • A chance to be part of one of Notting Hill’s most exciting current restaurant projects

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  • Director
    Director
    15 days ago
    £80000–£130000 yearly
    Full-time
    London

    A Senior IT Director at NatWest operates at the intersection of technology, business strategy, and regulatory compliance. The goal is to ensure technology platforms enable secure, scalable, and customer-focused banking services. Key Responsibilities • Set IT strategy aligned with business goals and digital transformation, • Lead large technology teams and oversee major delivery programmes, • Ensure system reliability, performance, and scalabilityacross banking platforms, • Drive cybersecurity, risk management, and regulatory compliance (e.g., Financial Conduct Authority, Prudential Regulation Authority), • Manage senior stakeholders, translating business needs into technical solutions, • Own budgets and vendor relationships for large-scale IT operations, • Champion innovation (cloud, data, digital banking) while maintaining stability What We're Looking For NatWest Group is looking for an experienced IT leader with strong strategic vision, proven delivery of large-scale technology programmes, and the ability to lead teams in a regulated environment. The role requires expertise in cloud and enterprise systems, excellent stakeholder management, and a solid understanding of risk and compliance with regulators such as the Financial Conduct Authority and the Prudential Regulation Authority. Why Join NatWest Group? • Work remotely with a collaborative and forward-thinking team., • Be part of a diverse, inclusive, and purpose-driven organization., • Enjoy meaningful work that helps shape the future of banking and customer experience.

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  • IT Quality Assurance (QA) & Testing Professional
    IT Quality Assurance (QA) & Testing Professional
    2 months ago
    £40000–£55000 yearly
    Full-time
    Harrow

    Job Overview We are seeking a highly skilled and detail-oriented IT Quality Assurance & Testing Professional to join our growing technology team in London. The ideal candidate will be responsible for ensuring the quality, performance, security, and reliability of software applications through structured testing processes and continuous quality improvements. This is a 100% office-based role, and only candidates currently residing inside London and able to work from the office will be considered. Key Responsibilities • Design, develop, and execute test plans, test cases, and test scenarios based on business and technical requirements, • Perform manual and automated testing for web, mobile, and backend applications, • Conduct functional, regression, integration, system, smoke, UAT, and performance testing, • Identify, document, and track defects using defect management tools (e.g., Jira, Azure DevOps), • Work closely with developers, product managers, and business stakeholders to ensure quality deliverables, • Validate data accuracy, API responses, and backend logic, • Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives, • Ensure compliance with QA standards, best practices, and security guidelines, • Support release activities and post-production validation, • Proven experience as a QA Engineer / Software Tester / IT Quality Analyst, • Strong understanding of SDLC, STLC, Agile, and Waterfall methodologies, • Hands-on experience with manual testing techniques, • Experience with test automation tools (Selenium, Cypress, Playwright, or similar), • Knowledge of API testing tools such as Postman or SoapUI, • Familiarity with SQL and database validation, • Experience using test management and bug tracking tools (Jira, TestRail, Azure DevOps), • Strong analytical, problem-solving, and documentation skills, • Experience with CI/CD pipelines, • Performance testing experience (JMeter, LoadRunner), • Knowledge of security testing basics, • ISTQB or equivalent QA certification, • Experience testing cloud-based applications (AWS / Azure) Eligibility Criteria (Mandatory) • Must be currently based inside London, • Must be able to work from office (no remote or hybrid option), • Must have the right to work in the UK

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  • Career Opportunities at Red Construction Group Ltd
    Career Opportunities at Red Construction Group Ltd
    2 months ago
    Full-time
    London

    Location: London & Various UK Project Sites Head Office: Dunstan House, St Cross St, Farringdon, London EC1N 8XA Join Our Growing Team Red Construction Group Ltd is a leading main contractor delivering high-quality residential, commercial, and mixed-use developments across the United Kingdom. Due to continued expansion and a strong project pipeline, we are seeking experienced, motivated, and professional individuals across multiple disciplines to join our London division and nationwide project teams. We invite applications for the following positions: 🏗️ Site & Project Management Roles Construction Director Project Director Project Manager Contracts Manager Site Manager Assistant Site Manager Site Supervisor Clerk of Works Works Manager 📐 Commercial & Cost Management Commercial Manager Quantity Surveyor Senior Quantity Surveyor Assistant Quantity Surveyor Estimator Cost Manager Procurement Manager Bid Manager / Tender Manager 🏢 Design & Technical Roles Design Manager Architect Architectural Technologist Structural Engineer Civil Engineer Building Services Engineer (M&E Engineer) CAD Technician BIM Manager / BIM Coordinator 👷 On-Site Trade & Skilled Roles General Operative / Labourer Bricklayer Carpenter / Joiner Electrician Plumber Groundworker Plant Operator Steel Fixer Painter & Decorator Roofer Scaffolder 🛡️ Health, Safety & Compliance Health & Safety Manager HSE Advisor Environmental Manager Quality Assurance (QA) Manager Compliance Officer Fire Safety Officer 📊 Planning & Support Roles Planning Manager Construction Planner Document Controller Scheduler Logistics Manager Office Manager HR Manager Finance Manager Accounts Administrator 🏘️ Specialist Roles Facade Engineer Temporary Works Coordinator Geotechnical Engineer Highways Engineer Utilities Coordinator Facilities Manager Building Control Surveyor Candidate Requirements Relevant academic and/or professional qualifications (where applicable) Proven experience within the UK construction sector Strong communication and organisational skills Commitment to quality, safety, and programme delivery Valid right to work in the United Kingdom What We Offer Competitive salary packages Career progression opportunities Ongoing professional development Dynamic and collaborative working environment Involvement in high-profile London and UK-wide projects Tony O'Farrell Divisional Director – London Red Construction Group Ltd Dunstan House, St Cross St Farringdon London EC1N 8XA United Kingdom

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  • Sommelier
    Sommelier
    2 months ago
    £16 hourly
    Full-time
    London

    Chargal is seeking a disciplined and ambitious Sommelier to join our front-of-house team. This is a unique hybrid role designed for a professional who possesses a deep foundational knowledge of wine and the technical finesse to manage a high-pressure restaurant section. The Role This position requires a dual focus: providing expert wine service and acting as a lead waiter for a dedicated section. You will be responsible for the end-to-end guest experience, ensuring that service standards remain flawless while driving wine engagement at the table. Core Responsibilities: • Section Management: Overseeing a station with professional poise, taking food and beverage orders, and managing service timing., • Wine Service: Recommending pairings, performing professional decanting, and maintaining glassware standards., • Sales Integration: Identifying opportunities to enhance the guest experience through informed wine suggestions., • Cellar Support: Assisting the Head Sommelier with inventory management, bin organisation, and preparation for service. Requirements • Proven Floor Experience: Background in a high-end or fast-paced dining environment. You must be confident in running a section independently., • Wine Proficiency: A strong understanding of international wine regions and service protocols. While WSET qualifications are preferred, we value practical knowledge and a sophisticated palate above all., • Professionalism: Exceptional communication skills and the ability to maintain composure in a demanding Mayfair environment. Investment in Your Future Chargal is committed to the professional evolution of our staff. We don't just offer a job; we offer a career path for those dedicated to the craft. • Competitive Commission System: We offer a highly attractive commission structure that rewards professional salesmanship and product knowledge., • Training & Development: Benefit from structured internal training, regular producer tastings, and masterclasses designed to elevate your technical skills., • Career Progression: We prioritize internal promotion, offering a clear trajectory toward senior sommelier and management roles. Join the Team If you are a service professional with a passion for wine and a drive to succeed in one of London’s most prestigious postcodes, we invite you to apply.

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