Course and Webinar Administrator
hace 16 horas
Southwark
About the role RCOG Events is entering an exciting phase of transformation as we strengthen and expand our global education portfolio. As the College evolves its courses, skills-based workshops, and webinar programme, it is committed to ensuring learning remains innovative, high-quality, and accessible to healthcare professionals worldwide. To support this growth, we are seeking a Courses and Webinar Administrator to play a vital role in the delivery of our education portfolio. Working closely with the Course Development and Delivery team, faculty, and other internal teams, the post-holder will ensure that webinars, courses, and workshops run smoothly and provide a seamless experience for delegates, faculty, and franchise centres. The role combines operational responsibility with a focus on accuracy, customer service, and collaboration, supporting the successful planning, coordination, and execution of events across the College. This position provides the opportunity to contribute to continuous improvement by maintaining accurate records, monitoring administrative processes, and troubleshooting issues efficiently. By supporting the delivery of high-impact education, the Courses and Webinar Administrator helps ensure that RCOGs programme continues to meet the needs of a global workforce, while directly contributing to improving healthcare for women and girls worldwide. Responsibilities: Provide administrative and operational support for courses, workshops, and webinars, ensuring smooth delivery online and in person. Coordinate delegate and faculty communications and manage event materials accurately. Maintain accurate records using registration systems, CRM platforms, and other digital tools. Act as the first point of contact for delegates, faculty, and partner centres, delivering excellent customer service. Support post-event reporting, financial processes, and continuous improvement through feedback analysis. Work closely with the Events Team and wider College departments to ensure seamless, joined-up delivery. This is an exciting opportunity for a passionate events professional, whether you have prior experience or are a recent graduate, to contribute to transformational change, support the delivery of course, workshops and webinars, and help shape the growth of a globally recognised programme. For the full list of key responsibilities, please check the recruitment pack. About you We are looking for a highly organised, proactive, and adaptable individual to support the delivery of RCOGs courses, workshops, and webinar programme, including franchise courses and key online learning events. The ideal candidate will be detail-oriented, customer-focused, and able to work collaboratively across teams and with faculty, franchise centres, and delegates to ensure smooth, high-quality course delivery. Requirements: Experience, or a strong interest, in providing administrative or operational support for courses, webinars, workshops, or events, in-person, virtual, or hybrid. Strong organisational and coordination skills, with the ability to manage multiple tasks, deadlines, and stakeholders simultaneously. Excellent written and verbal communication skills, with a professional and proactive approach to delegates, faculty, and colleagues. Competence with digital platforms, CRM systems, registration tools, and webinar platforms, with a willingness to learn new systems. A customer-focused mindset, delivering high standards of service and anticipating the needs of delegates, faculty, and partner centres. Ability to work flexibly, manage unexpected challenges, and contribute positively to a busy, dynamic team environment. We encourage candidates from all backgrounds to apply, including those with prior experience in course administration or recent graduates who are organised, motivated, and passionate about supporting high-quality learning experiences. If you are excited about joining RCOG Events at a pivotal moment of growth, supporting a globally recognised programme of courses and webinars, we would love to hear from you. Full training and support will be provided, but attention to detail, organisation, and a proactive, collaborative approach will be essential to succeed in this role. Our culture and benefits As a key member of the team, you willbe located inour offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 10% employer pension contribution Life assurance and income protection schemes Employeeassistanceprogramme24/7 confidential advice line and counselling Interest-free season ticket loan Free lunch in our offices in Union Street, London Daily wellness hour to support staff to take breaks and focus on wellness Tailored learning and development Enhanced wellbeing and family support Employee-led diversity networks Volunteering days Lifestyle discounts For a full list of the benefits we offer, please visitour careers site . How to apply Applications close at10.00am on Monday 30 March 2026 We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date. We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer.We welcome applications from all backgrounds andparticularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please seeour Diversity Policy and Equal Opportunities Policy . We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process. Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor peoplerequiringa work visa. About us The RCOG is a professional membership association dedicated to improving womens health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for womens health and health care across their life course. We are a global leader in this specialist area,supporting 18,000 members in the UK and internationally. We are a values-led organisation placinghigh standards, innovation, openness, inclusiveness andtrust at the centre of all we do. TPBN1_UKTJ