Retail Store Manager
2 days ago
Newbury
Overview We are looking for an outstanding Store Manager to join the team in Newbury. The ideal candidate will have a genuine passion for quality products and a natural warmth that inspires both customers and colleagues. Our client is a unique retailer, selling imaginative gift ideas, Stationery, Wellbeing Items along with Home & Garden innovative Products. This role will suit somebody from a relatively small store background, with a huge hands-on focus towards Merchandising, Customer Service and Team Leadership. About You The most important aspect of this role is the ability to confidently create and lead a happy, engaged and motivated team. As a Store Manager, you will ideally have: • At least two years of store management experience, • An excellent work ethic and positive attitude, • Strong leadership and team management skills, • The ability to create a welcoming environment for customers, • Experience ensuring the smooth day-to-day running of a store Key Responsibilities • Maintain outstanding customer service standards, • Take responsibility for achieving financial targets and KPIs without pressure selling, • Follow company policies and procedures, • Complete staff rota’s and administrative tasks in a timely manner, • Maintain excellent product presentation and product knowledge, • Ensure the store and staff areas remain clean and tidy at all times, • Attend and participate in management training sessions, • Carry out Health & Safety checks and ensure compliance, • Follow all security procedures as a keyholder, • Lead by example with professionalism and kindness Rewards & Benefits • Competitive salary from £30,000+ depending on experience, • Every other weekend off, • Healthcare cover after successful completion of probation, • Additional paid day off if your birthday falls on a working day, • 30% staff discount, • 30 days annual leave, increasing annually with service up to 35 days Hours of Employment A fantastic work-life balanced rota is on offer! You will work on a 2-week rota. Mon – Fri in Week 1 and Tues – Sat in Week 2 • Business hours: 9:00am – 6:00pm, no late nights!, • Hours are subject to change in line with business needs As part of a management role, additional hours beyond regular contracted hours may occasionally be required to support the business.