Creative it jobs in Welwyn Garden CityCreate job alerts

CRM Marketing Manager Welwyn Garden City | Hybrid - one day a weekCirca £45,000Six-month fixed-term contractYou need to be someone who can do more than manage a CRM project from the sidelines with this opportunity.You'll need strong CRM and customer journey experience, enough hands-on capability to build and adapt HTML email templates, and the judgement to know what a good campaign, journey or automation should look like.Just as importantly, you'll be the person keeping the whole programme moving.There will be multiple workstreams, stakeholders, agencies, developers, operational teams and competing priorities to manage. You'll need to be organised, commercially aware and confident enough to challenge, push back and reset priorities where needed, rather than simply taking requests and passing them on.The CRM strategy and customer journey direction are already in place. Your job is to turn that thinking into something that works.You'll be working principally within Zoho (prior experience with this isn't important), helping build and launch automated customer journeys, workflows, campaigns and communications, while managing the wider implementation through testing, launch and optimisation.What you'll be doing You'll take responsibility for the delivery of CRM activity across the customer journey, working across marketing, operations, creative, technology and external partners.That will include:Managing the CRM implementation plan, milestones, priorities, risks and dependenciesKeeping multiple CRM workstreams moving at the same timeBuilding and rolling out automated customer journeys and campaignsTurning existing journey maps and business requirements into practical CRM activityBuilding and adapting responsive HTML email templatesConfiguring workflows, automation, segmentation, triggers and campaignsCoordinating developers, agencies, platform partners and internal stakeholdersManaging stakeholder expectations and pushing back constructively where requirements, timings or priorities need to changeTesting journeys and campaigns before launch and resolving issuesRunning A/B testing and identifying opportunities to improve conversion and engagementMonitoring customer behaviour, conversion and drop-off through the journeyDeveloping reporting that helps the business understand what is working and what needs to changeWhat we're looking for You'll already have solid CRM experience and be comfortable getting involved in the detail rather than managing delivery entirely through other people.You should have:Good experience delivering CRM, lifecycle or marketing automation activityStrong knowledge of customer journeys, segmentation, automation and campaign deliveryPractical HTML skills, particularly building or adapting responsive CRM/email templatesStrong project management skills and the ability to manage several priorities and workstreams simultaneouslyExperience coordinating stakeholders, developers, agencies or other delivery partnersThe confidence to challenge requirements, manage expectations and keep delivery on trackA good understanding of testing, optimisation and CRM measurementThe judgement to recognise what good CRM execution looks like and identify when something needs improvingExperience with a CRM platforms such as Salesforce, HubSpot, Braze, Bloomreach, Microsoft Dynamics or similar could also translate well - it doesn't have to be Zoho.Experience working within a multi-site, multi-location or multi-brand organisation would also be particularly relevant.This isn't a CRM strategy role where you'll spend six months producing plans. Equally, it isn't a technical developer position.It sits in the middle: CRM expertise, hands-on implementation and strong project delivery skills.Want to apply? You can send me your LinkedIn profile or CV . It doesn't need to be completely up to date. We can sort that out if the opportunity looks right.Alternatively, contact me for a confidential conversation and I can talk you through the role in more detail.Colin Doree | RecruiterBlue Pelican01892 507122TPBN1_UKTJ

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. </span></p> </span></p> We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. </span></p> </span></p> We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. </span></p> </span></p> What’s in it for you</span></b> </span></p> </span></p> • Competitive salary </span></span></li> • Private healthcare for you and your family </span></span></li> • Pension scheme </span></span></li> • Flexible working options including working from home or our Marylebone office </span></span></li> • 60 days’ work anywhere, even outside the UK if you want </span></span></li> • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday </span></span></li> • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget </span></span></li> • Employee Assistance Programme and wellbeing portal </span></span></li></ul> </span></p> The role</span></b> </span></p> </span></span></p> We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.</span> </span></p> </span></p> Key responsibilities: </span></p> </span></p> • Community Strategy </span></span></li> • Customer Education & Content </span></span></li> • Knowledge Management </span></span></li> • Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing </span></span></li></ul> </span></p> Must have: </span></p> </span></p> • Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. </span></span></li> • Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. </span></span></li> • Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. </span></span></li> • Understanding of customer education, self -service and knowledge management best practices. </span></span></li> • Familiarity with B2B customer community platforms, content management systems and digital engagement tools. </span></span></li> • Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. </span></span></li> • Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. </span></span></li> • Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. </span></span></li> • A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. </span></span></li></ul> </div>

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

About Codat Codat is an advisory intelligence solution purpose-built for modern commercial banking. Through rich, specialized data, forward-looking insights, and integrated workflows, Codat empowers banking teams to deepen their relationships, grow their revenue, and simplify their day-to-day work. Founded in 2017 and backed by JPMorgan, PayPal, Amex, Plaid, and Shopify, Codat has successfully powered over 350,000 connections to business customers’ financial systems — and is trusted by industry leaders to turn scattered information into actionable, strategic advantages in real time, every time. We're looking for a Senior Data Engineer to join our Data and Insights team. You'll be hands-on every day, writing production code, building and maintaining data pipelines, and shipping features that turn raw data into intelligence our clients can act on. You'll work across the full project lifecycle, from understanding the problem through to delivery, and you'll care as much about code quality and operational reliability as you do about getting things shipped. This is also a technical leadership role. As a senior member of the team, you'll set and lead the technical direction of our Insights platform. This is a visible position within engineering and across the wider business, so you'll explain your thinking clearly, share the reasoning behind it, and bring people with you. You'll do all of this while staying close to the code: it'll suit you if you want to keep building hands-on, rather than move into pure architecture or people management in the near term. Write production code every day, most likely in Python, building and maintaining the data pipelines that power our Insights products. Own the full lifecycle of your projects, from understanding the data domain through to pragmatic design, shipping, and keeping things running reliably in production. Set and lead the technical direction of the Insights platform, and communicate it openly across engineering and the wider business, so product and commercial colleagues understand the choices you are making and why. Help raise engineering standards across the team and improve technical quality through strong engineering practice, including testing, observability, data quality checks, and clean, maintainable code. Make AI your default way of working, and find opportunities to apply it across our products and pipelines where it delivers real value, from research and prototyping through to more operational uses such as agents that help diagnose and fix pipeline issues. Help lay the foundations for our emerging MCP and semantic layer, so our data becomes something both people and AI systems can query and reason over. Strong software engineering fundamentals: you write well-tested, production-ready Python and care about maintainability, observability, and operational excellence. A track record of building data pipelines and production systems from the ground up, rather than mainly configuring managed services or wiring off-the-shelf tools together. You can describe complex logic you've written and the engineering problems you had to solve. Solid experience with modern data engineering tools and patterns, with real depth in several of SQL, Spark, Databricks/Delta Lake, orchestration tools (Dagster, Airflow, Temporal), and dbt. Comfort with modern deployment practices: CI/CD, containerisation (Docker), and cloud-based infrastructure. It's a bonus if you've shaped these for a team, not only worked within them. A product mindset: you want to understand the business domain and use that understanding to shape what gets built, not only how. You're comfortable pushing back or proposing a different approach when your read of the data and the domain calls for it. Strong communication skills: you can explain and build support for your ideas with peers, managers, and non-technical stakeholders, and you're comfortable holding a visible technical position and bringing people with you. AI as a default part of how you work, with evidence of real efficiency gains and creative use beyond code generation, such as research, building domain knowledge, or prototyping. Nice to have: exposure to the building blocks of AI-ready data, such as semantic layers, ontologies, or text-to-SQL, plus any experience applying AI operationally within data platforms or pipelines. This won't be your main focus, but it will help as our platform grows to support an MCP. Please note, this role is remote - UK only and we cannot provide sponsorship for this position. Anyone not based in the UK or that requires sponsorship to work in the UK will not be considered at this time.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. At Roche we are here to deliver better outcomes to more patients, faster. Our achievements help to transform the lives of millions of people. We’ve been supporting patients for over 100 years in the UK, building a reputation that we’re intensely proud of. Through this success, we’ve set an incredibly high standard. Those expectations continue to grow. The environment in which we operate changes at an ever-increasing pace. The industry is never going to stand still. As one united team at Roche UK, we know we need to boldly respond to these changes whilst keeping our customers and our patients at the heart of everything we do. So, we’re shooting for the stars, transforming ourselves into a much more open, dynamic, transparent, inclusive, collaborative and agile business. Purpose • You will be responsible for the operational management of all key Pharmaceutical Quality Management System (QMS) processes and supporting the Qualified Persons in fullfiling their company and legal obligations., • You will be responsible for maximising the potential of the pharmaceutical business by ensuring external and global GxP Quality requirements are translated simply into Roche policies & procedures., • You will need to be adaptable to change and entrepreneurial in nature in order to identify opportunities, while maintaining a laser focus on ensuring compliance; therefore playing a key role in retaining Roche UK’s Licence to Operate., • You will utilise skills and capabilities to work exibly as part of an empowered, self-managed, multi-skilled team to ensure Foundational and Squad-prioritised work is delivered in line with Organisational principles., • You need to be authentic and self-accountable, a creative problem solver, a critical thinker and able to cultivate collaborative relationships across the organisation. This is a temporary position at Roche (initial 12 months) Career Opportunities • You will use broad and comprehensive expertise within the GxP Quality environment to lead “Foundation work” and partner with the business to solve complex quality issues that impact the Chapter and/or wider business., • You will complete “Foundational work” with continual review of ‘how’ it is done to drive efciency and minimise resources required to do it (without compromising on necessary standards)., • You will act as a guardian for high standards of compliance, ethics and safety; putting patients at the centre of all actions by consistent business behaviour that complies with applicable laws, industry codes and Roche’s Code of Conduct., • You will collaborate with internal and external parties to anticipate trends and impact to QMS, mitigate GxP compliance risks, address gaps and enable the resolution of unique or unprecedented issues., • You will own your development to ensure continuous skills and capabilities growth in line with your passion and the needs of the Organisation (present and future). Qualications and Experience • Bachelor Degree in Science, • Experience of:, • Working in a GxP Quality Assurance role providing quality and compliance expertise in support of Unplanned and Planned Events, CAPA management, Document management, and Quality Risk Management, • Commercial and/or Clinical Batch Record review for product release, • Health Authority Inspections, • Desirable Experience of:, • Customer Complaints processing and management system, • QMS key performance indicators trend analysis and management reporting, • Internal and Supplier Auditing Who we are At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity. Basel is the headquarters of the Roche Group and one of its most important centres of pharmaceutical research. Over 10,700 employees from over 100 countries come together at our Basel/Kaiseraugst site, which is one of Roche`s largest sites. • Besides extensive development and training opportunities, we offer exible working options, 18 weeks of maternity leave and 10 weeks of gender independent partnership leave., • Our employees also benefit from multiple services on site such as child-care facilities, medical services, restaurants and cafeterias, as well as various employee events. We believe in the power of diversity and inclusion, and strive to identify and create opportunities that enable all people to bring their unique selves to Roche. Roche is an Equal Opportunity Employer. A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work. #J-18808-Ljbffr

Location: Hertford Salary: £30,000 - £35,000 Job Type: Full Time, Permanent Our client is a successful and growing organisation specialising in digital experiences, technology and creative solutions for leading brands. They are looking to recruit an experienced Project Manager to join their Projects team in Hertford. This is a key role responsible for managing multiple projects from initial brief through to successful delivery. You will work closely with clients, internal teams and suppliers to ensure projects are delivered on time, within budget and to the required standard. This role would suit an organised and proactive Project Manager who enjoys managing multiple priorities, building strong relationships and taking ownership of projects from start to finish. Office based role in Hertford Monday to Friday, full time Salary £30,000 - £35,000 depending on experience 21 days' holiday, increasing annually up to 25 days, plus UK Bank Holidays Some international travel, typically 3-4 times per year depending on project requirements Travel may include destinations across the UK and Europe, depending on the client and project portfolio Opportunity to work within a growing and collaborative Projects team Varied project portfolio with responsibility across the full project lifecycle Manage multiple projects through the full delivery lifecycle Create and maintain project plans, timelines and supporting documentation Coordinate internal teams, suppliers and client stakeholders Manage project budgets, costs, stock and other resources Monitor project progress and ensure key deadlines are achieved Identify, manage and elevate project risks and issues Take appropriate action to keep projects on track Act as a key point of contact for clients throughout the project lifecycle Communicate clearly with clients and internal stakeholders Maintain accurate and up-to-date project information across internal systems Manage competing priorities across multiple projects Work closely with Sales, Design, Technical and Operations teams to ensure successful delivery Previous experience within Projects Highly organised and methodical, with strong attention to detail Excellent communication and collaboration skills Strong planning, prioritisation and problem-solving abilities Confident managing multiple projects and competing priorities Experience managing project budgets, costs and resources Comfortable identifying and managing project risks and issues Strong stakeholder management skills with the ability to communicate confidently at all levels Proactive approach with the ability to take ownership and keep projects moving Strong IT skills and confidence using project management systems and tools Willingness and ability to travel internationally when required #J-18808-Ljbffr

Woodhouse Workspace designs and delivers workspace projects, and their brand runs on the same high standard they hold their design to. Their Marketing Manager goes on leave in December and they’re looking for someone to keep the whole programme running while she's out, not just hold the fort. There's a full marketing plan already in place, brand, digital, content, campaigns, events, all mapped out before the handover starts. What the brand needs is someone who can pick that plan up and actually run it: HubSpot, the website, social, the events calendar, agency relationships, all of it. This carries more scope than a typical Executive role. You'll report to the Managing Director during the cover period, make the day-to-day calls yourself, and know when something needs escalating rather than guessing. Once the Marketing Manager returns, you stay on as part of a two-person marketing function. You'll own HubSpot end to end, emails, landing pages, workflows, database quality, reporting. You'll run the external events programme from invite to follow-up. You'll support three different go-to-market channels with campaign material and content. And you'll be the one keeping external agencies (brand, web, film, PR) on brief, on budget and on brand. • Build, test and send emails, eshots and newsletters, from list selection through to scheduling, • Build and maintain landing pages, forms and calls to action, • Set up and improve automated workflows for lead nurture and follow-up, • Keep the database clean, segmented and GDPR compliant, • Report on campaign performance, engagement and conversion, • Update website content and flag trends from analytics, • Deliver integrated campaigns to plan, timeline and budget, • Support account based marketing, building target lists and tracking engagement, • Write and edit copy for eshots, social, case studies and award entries, • Plan, schedule and post LinkedIn content, including paid activity, • Coordinate and run events end to end: venues, suppliers, guest lists, on the day delivery, follow-up, • Brief and manage external agencies and suppliers, checking their output before it goes out, • Track marketing spend, raise POs, report monthly against KPIs, • Relevant experience in B2B marketing, ideally in a small team where you've worn more than one hat, • Hands-on HubSpot experience (or a comparable platform), building emails, landing pages, forms and workflows, • Confident copywriter, you'll be trusted to write without heavy sign-off, • Comfortable running LinkedIn for a business, organic and paid, • Can read campaign and website data and do something with it, • Organised and able to manage competing projects and deadlines, • A good eye for design, this is a design-led business and it shows in everything they send out, • Genuine self-direction, comfortable deciding within a plan and knowing when to escalat, • Experience in workplace design, fitout, architecture, construction or commercial property, • Webflow, Adobe Creative Suite or Canva, • Experience briefing external agencies directly, • PR or media relations exposure #J-18808-Ljbffr

Role: Bid Manager - Social Housing / Property Services Location: 1 day required in the Hertfordshire office Salary: up to £75k + car allowance Benefits We are working with a leading National contractor to recruit a Bid Manager to join their highly successful work-winning team, driving the SQ and tender process and producing exceptional qualitative submissions. You must have recent demonstrable experience in winning planned, and project works within social housing/property services sectors, the end clients being Housing Associations, Local Authorities and RSLs. You will have experience in leading and preparing bids in your own right with a proven track record of scoring highly on quality for term contracts in the value range of £10m - £100m. We are looking for someone with experience in winning strategic bids within the social housing/property services markets including planned maintenance, decarbonisation and EWI. Bid Manager Key Duties: • Project manage the SQ and Tender process to meet client deadlines, • Develop and agree strategies and unique selling points to win individual bids through creative thinking and understanding each client's requirements, • Work proactively with the business/supply chain to gather information to produce exceptional written SQ and tender responses, • Research and write responses that reflect each client's requirements, • Manage the launch and mid-bid review meetings, • Demonstrate a commercial understanding and liaise with estimators, • Maintain an excellent relationship with clients and consultants throughout, • Attend bidder conferences and dialogue sessions as required, • Review completed bids before submission, • Manage all post tender clarifications in line with the client's timescales, • Prepare, manage, attend and lead / support site visits in support of each tender opportunity and to meet each client's requirements, • Work with the Business Development Director and Operations/Commercial teams to identify the interview team and brief them on the opportunity and submission, • Prepare the presentation and attend / lead if required Bid Manager Essential Experience • Significant bid writing & tender management experience, • Leadership and project management experience, • IT proficient in Word and Excel, • Excellent communication skills (both written and verbal), • High levels of attention to detail, • Ability to fully engage with all levels of employees For more info please call Dave on 07375046586. JBRP1_UKTJ

CRM Implementation & Journey Manager Location: Welwyn Garden City, hybrid working with two days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. Building and optimising customer journeys, segmentation, automation and using data/testing to improve performance. Working in an organisation where CRM is relatively immature and needs to be properly established. Taking the customer on a journey, not hard-selling them, but to reassure and support them. Giving them the information they need, when they need it to enable them to make the right decisions for their family and child's needs. You need to be somebody who can combine CRM/marketing and customer journey skills with a very hands-on implementation capability – getting into the platform, helping build the initial journeys and workflows, working through the data/technical dependencies and reducing reliance on the wider tech team wherever possible. You'll demonstrate solid stakeholder management skills and a desire to get things delivered. Working across a range of teams including marketing, creative, operational and senior stakeholders, managing activity through to implementation. The platform you'll be working with is Zoho, and it's worth noting this is not a strategy role from a blank page, and it is not a heavily technical development position either. It is about implementation, project management, testing and optimisation. What you'll be doing You'll manage the delivery of CRM journeys across email, web, telephone and other customer channels, working with internal teams, external agencies and developers. Your responsibilities will include: Managing the implementation plan, milestones, risks and dependencies The build and rollout of automated customer journeys, including developing wireframes Translating existing journey maps into clear delivery requirements Coordinating stakeholders, developers and platform partners Manage the A/B testing of new campaigns and customer journeys. Looking to ensure they deliver a seamless experience and required outcomes, such as new customer conversions, retention, or enhance customer value Defining how journey and channel performance will be measured Monitoring conversion, engagement and customer drop-off Building reporting that supports commercial and operational decisions Experience you'll bring - You'll have delivered CRM, customer journey or marketing automation projects within a multi-site, multi-location or multi-brand organisation. - Are comfortable taking an agreed strategy through technical build, test, launch and optimisation, while coordinating a range of stakeholders and delivery partners. - Experience of Zoho would be useful, although experience with Salesforce, HubSpot, Microsoft Dynamics or a similar platform may also be relevant. - You'll also need a practical understanding of workflows, automation, segmentation and CRM reporting, without needing to be a developer. - Good knowledge of test and learn, as well as how to implement a measurement framework for CRM to understand how it's performing across channels Want to Apply? Here's how: You can share your Linkedin profile or email me a CV – it doesn't have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree | Recruiter Blue Pelican 01892 507122 TPBN1_UKTJ

Welwyn Garden City | Hybrid - one day a week Circa £45,000 Six-month fixed-term contract You need to be someone who can do more than manage a CRM project from the sidelines with this opportunity. You’ll need strong CRM and customer journey experience, enough hands‑on capability to build and adapt HTML email templates, and the judgement to know what a good campaign, journey or automation should look like. Just as importantly, you’ll be the person keeping the whole programme moving. There will be multiple workstreams, stakeholders, agencies, developers, operational teams and competing priorities to manage. You’ll need to be organised, commercially aware and confident enough to challenge, push back and reset priorities where needed, rather than simply taking requests and passing them on. The CRM strategy and customer journey direction are already in place. Your job is to turn that thinking into something that works. You’ll be working principally within Zoho (prior experience with this isn't important), helping build and launch automated customer journeys, workflows, campaigns and communications, while managing the wider implementation through testing, launch and optimisation. You’ll take responsibility for the delivery of CRM activity across the customer journey, working across marketing, operations, creative, technology and external partners. That will include: • Managing the CRM implementation plan, milestones, priorities, risks and dependencies, • Keeping multiple CRM workstreams moving at the same time, • Building and rolling out automated customer journeys and campaigns, • Turning existing journey maps and business requirements into practical CRM activity, • Building and adapting responsive HTML email templates, • Configuring workflows, automation, segmentation, triggers and campaigns, • Coordinating developers, agencies, platform partners and internal stakeholders, • Managing stakeholder expectations and pushing back constructively where requirements, timings or priorities need to change, • Testing journeys and campaigns before launch and resolving issues, • Running A/B testing and identifying opportunities to improve conversion and engagement, • Monitoring customer behaviour, conversion and drop-off through the journey, • Developing reporting that helps the business understand what is working and what needs to change You’ll already have solid CRM experience and be comfortable getting involved in the detail rather than managing delivery entirely through other people. You should have: • Good experience delivering CRM, lifecycle or marketing automation activity, • Strong knowledge of customer journeys, segmentation, automation and campaign delivery, • Practical HTML skills, particularly building or adapting responsive CRM/email templates, • Strong project management skills and the ability to manage several priorities and workstreams simultaneously, • Experience coordinating stakeholders, developers, agencies or other delivery partners, • The confidence to challenge requirements, manage expectations and keep delivery on track, • A good understanding of testing, optimisation and CRM measurement, • The judgement to recognise what good CRM execution looks like and identify when something needs improving, • Experience with a CRMplatforms such as Salesforce, HubSpot, Braze, Bloomreach, Microsoft Dynamics or similar could also translate well - it doesn't have to be Zoho., • Experience working within a multi-site, multi-location or multi-brand organisation would also be particularly relevant. This isn’t a CRM strategy role where you’ll spend six months producing plans. Equally, it isn’t a technical developer position. It sits in the middle: CRM expertise, hands‑on implementation and strong project delivery skills. #J-18808-Ljbffr

The role could suit a Marketing Graduate with some work placement experience and confidence at dealing with customers. Jump IT Recruitment in the United Kingdom is seeking a Marketing, Account Executive for a new permanent role based in Kent. The position requires experience in marketing and account

Responsibilities for Meica Project Manager: Manage and deliver Meica projects safely, to specification, on programme, and within budget Lead NEC contract administration including early warnings, compensation events, and cost control Manage and report on operational and financial targets, programme m

Our products – from award-winning smartphones to expressive audio and wearables – blend iconic design with intuitive engineering to put people and creativity back at the centre of consumer tech. Collaborate with the Creative, Product, and Marketing teams to deliver high-impact visual content tha

Expert in the use of Microsoft PowerPoint, Adobe Creative Suite (Photoshop, InDesign, Illustrator, After Effects, Premiere Pro). Input into the prequalification/tender process to ensure a creative presentation of the information is incorporated in the final submission, with the use of visual guidanc

The ability to take a brief and develop creative ideas independently. You’ll work closely with our creative and eCommerce teams across a wide variety of projects, including:. This is a hands-on creative role focused on how our products show up on the digital shelf - from Amazon listing imagery and

Excellent hands‑on experience with the full Adobe Creative Suite is essential, with Blender, Cinema 4D, Mailchimp or Hootsuite beneficial. You will develop brand identity for events, produce logos and assets that fit within client brand guidelines, and deliver event branding, graphic walls, prin

A genuine chance to shape the visual identity of a new digital platform at a pivotal stage – with the creative breathing room of a startup and the stability of a major organisation behind it. As an agency, Propel is dedicated to promoting diversity, equity, and inclusion in every recruitment proce

This permanent full-time role offers a salary of £45,000 and requires significant experience in multi-channel design, creativity in integrated campaigns, and expert skills in Adobe Creative Cloud. A charitable organization in the UK is seeking a talented Senior Graphic Designer to deliver exception

You’ll be experienced and skilled in all of the industry creative software packages and if you come with digital skills that’ll be a welcome advantage. This opportunity won’t start until September as this is a maternity cover, we are keen to get you introduced way beforehand so that you have t

Strong background in creating high-quality visual designs with unique aesthetics. Write, review, and validate prompt-based questions to train. Excellent verbal and written communication skills.

This full-time position emphasizes attention to detail and a collaborative attitude within a fast-paced environment. Ideal candidates have 2–5 years of experience in graphic design and are proficient in Figma and Adobe Creative Suite. You will adapt and localize global campaign designs for various

Familiarity with paid ads, email designs, and product pages. You will be responsible for producing visually captivating designs across various digital platforms, campaigns, and print materials. Designing assets for digital and print.

Proven ability to work well within a team and use own initiative. Jump on any task without hesitation. Demonstrate excellent time management, prioritising workload whilst working on multiple tasks with varying deadlines.

Requirements include the ability to manage projects independently, confidently present work to clients, and collaborate with the artwork team to realize design concepts. We are seeking a talented Graphic Designer with expertise in large format graphics for an office-based role in Hertfordshire. Seni

Yours Clothing Limited is seeking a designer to help with the design, update and upkeep of our websites, plus online and offline marketing design including customer campaign emails, social media posts, app design, store artwork and packaging. You will deliver tasks while inspiring and collaborating

This full-time position offers 25 days of holiday plus bank holidays, enhanced maternity, and the opportunity to contribute to a luxury retail brand. A leading luxury beauty brand is seeking a talented graphic designer to create captivating designs for various digital platforms, campaigns, and print

Work closely with the Social Media and Editorial teams to understand the story, hook and audience proposition behind each video. You will work closely with Producers, Directors, Editors, Social Media and Commercial teams to develop graphics that support the storytelling, personality and commercial o

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply. Assistance across departments to produce high quality power point presentations in line with company br

Expert user of Adobe Creative Cloud (InDesign, Illustrator, Photoshop, After Effects/Premiere) and familiarity with Figma or similar for components and libraries. Salary of £45,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunit

Strong eye for detail and composition, with the ability to maintain consistency and quality across a range. Increases with length of service and the option to purchase additional days to suit your needs. Collaborating closely with Apparel Designers, Product Management, and Materials teams to align g

A creative recruitment agency is seeking a Senior Graphic Designer in Gloucestershire to lead design projects across various media.

You’ll collaborate closely with Growth, Product, and Creative to scope needs, align on priorities, and deliver work that supports adoption of Ultralytics tools — from the open‑source ecosystem on GitHub to the developer experience across our Documentation and Community. Proactive, adaptable, a

A digital performance agency is seeking a Creative Graphic Designer - Ads Specialist to create compelling content for paid campaigns. Responsibilities include designing assets for various platforms, collaborating with strategists, and maintaining brand alignment. The ideal candidate has 2 years of e

Managing Creative projects end-to-end, planning and scheduling the team's workload, capacity and resourcing in line with project goals and department priorities, and coordinating workflow with the wider Creative and Marketing teams, to keep every project on budget, scope and timeline. Monitor costs

Expert in the use of Microsoft PowerPoint, Adobe Creative Suite (Photoshop, InDesign, Illustrator, After Effects, Premiere Pro). Input into the prequalification/tender process to ensure a creative presentation of the information is incorporated in the final submission, with the use of visual guidanc

Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. Exceptional numeracy, literacy, and communication skills (or

The Fix Creative Ltd in Essex is seeking an experienced Project Manager to own multiple fit-out projects from handover through manufacture, installation and final completion. This hands-on role requires surveying sites, coordinating workshop production and onsite installation, managing budgets and p

This is an exciting opportunity for a designer who loves working at the heart of a fast‑moving brand — bringing global creative concepts to life across our local shopper, customer service, social media and advertising touch‑points in the United Kingdom and Ireland. Expert in Figma and Adobe Cr

This full-time position offers a dynamic work environment and opportunities for creative expression. The ideal candidate has extensive experience in 2D design, exceptional skills in typography, and proficiency in the Adobe Creative Suite. You will manage design projects from conception to execution,

You will craft presentations, brochures, and digital assets, while staying aligned with Barhale’s branding and communication goals. You will work closely with Marketing, Communications, and Business Development teams to produce engaging visuals, videos, and signage for external and internal audien

Benefits include competitive salary, generous holiday, health perks, and a flexible working environment, supporting creativity and a focus on sustainability. This role focuses on developing innovative graphics and prints that align with brand identity and trends. A global fashion and activewear comp

We also recruit for Developers and Coders, Marketing, Account Handling, Digital Marketing, Social Media Marketing, SEO positions, PPC job roles Marketing Strategist, Marketing Communications including Content writing, creative marketing, digital, executive and sales jobs across Birmingham and the We

You will coordinate around 15 projects annually, working with designers, technical specialists, contractors and consultants across the UK while managing time, budget and client satisfaction. This role requires strong organisational skills, robust knowledge of construction processes and UK regulation

This is a full-time role suited to candidates with strong creative ability, technical design knowledge and the capacity to produce high-quality commercial design work to client briefs, brand standards and project deadlines. Commitment to equality, diversity and inclusion in the workplace. CloudNet T

We’re partnering with a global creative agency that sits at the heart of sport, entertainment, and lifestyle to find a. You’ll work in Adobe Creative Cloud, experiment with AI‑powered tools, and stay tuned into cultural and digital trends to ensure everything you create feels fresh, relevant,

You will deliver creative design work to promote Barhale’s brand, supporting internal and external communications with a wide range of materials. A degree in graphic design and strong Adobe Creative Suite proficiency are essential. You will manage multiple design projects, maintain brand consisten