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About the Role An international organisation is seeking to hire a Loyalty & Partnerships Manager to lead the development and execution of its customer loyalty strategy. This role will manage the organisation’s loyalty programme, driving member acquisition, campaign performance and strategic partnerships to enhance customer experience and commercial outcomes. You’ll be responsible for creating compelling content and campaigns, managing relationships with internal stakeholders and external partners and ensuring the loyalty programme delivers measurable value across multiple channels. Key Responsibilities Loyalty Campaign Strategy & Planning • Support the development and execution of loyalty programme strategy., • Manage campaign calendars, creative briefs and content development., • Lead partnership initiatives to grow and engage the member base., • Maintain reporting frameworks to measure campaign performance., • Ensure GDPR compliance and best practice in all communications. Product & Service Ownership • Oversee lifecycle and trigger-led campaigns., • Act as the point of contact for loyalty content across internal teams and external partners. Budget Accountability • Ensure campaigns meet budget and ROI targets. Subject Matter Expertise • Share insights on emerging loyalty innovations with internal and external stakeholders. Stakeholder Management • Collaborate with commercial teams to integrate loyalty into broader propositions., • Manage partnerships and ensure contractual compliance and performance., • Coordinate with data and creative agencies to deliver campaigns effectively., • Support retailers with system integration, issue resolution and training. What We’re Looking For • Proven experience managing or working within a loyalty programme., • Background in CRM, direct marketing or similar fields., • Experience writing briefs and managing agency relationships., • Strong understanding of data protection legislation., • Analytical mindset with experience in data insights., • Familiarity with CRM and loyalty technology platforms., • Experience in travel, hospitality, retail, or loyalty sectors is highly desirable. Benefits Package • Salary: Up to £50,000 per annum, • Bonus: 10% performance-based, • Pension: Competitive employer contribution, • Private Health Cover: Included

The Resident Associate is responsible for supporting the Resident Manager in ensuring the smooth operation of the buildings and providing an optimal customer experience from move-in, all the way through to move-out. This will involve managing the resolution of all reported issues from residents. This role involves working front of house and will include a lot of resident interaction to enhance resident experience. Key Accountabilities: Customer Service and Team • Ensure full knowledge of apartment and communal area systems and operation in order to deliver customer service in line with company living standards, • Assist the Events team when needed, to set up and present customer social events & activities, • Work closely with 3rd party suppliers/in-house departments (i.e. Night concierge, Leasing) supporting the Resident Manager deal with resident requests in line with departmental deadlines escalating more complex customer issues to the Resident Manager as necessary, • Work closely with the Defects Resolution Team to ensure customer work orders are validated prior to reporting as defects during contractor warranty period, arranging contractor access as required, • Delivering great customer service while adapting to customer/resident feedback to ensure we consistently strive to deliver on company living resident engagement targets Commercial • Drive and promote ancillary revenue in line with company Living Targets (i.e. storage pods, lounge hires etc.), • Network and regularly interact with customers to build customer relations and confidence in order to aid customer renewals and generate referrals, • Continually work with your Resident Manager to implement cost and time efficiencies to deliver on your P&L targets Operational/Compliance • Ensure cases received are acknowledged, actioned and closed out within agreed SLA, • Support Resident Manager to collate data for weekly/monthly reports as required by the Operations Manager, • Carry out daily inspections of development to ensure they are to standard and support the Development Manager with required health and safety compliance, • Ensure that all move in's & move out's are co-ordinated with the relevant living function and third parties, • Enable all specialist contractor/3rd party company access to buildings as required in line with departmental procedures, • Carry out daily and weekly checks keeping records to ensure apartments are always lease ready, • Attend and carry out all required apartment inspections to deliver the required living expectations, • Ensure post-PC snagging items are kept to a minimum and are dealt with in a timely manner, • Complete all salesforce activity related to the customer/resident journey in line with the operational SOP's, • Support the Resident Manager in the maintenance and admin of the development assets H&S • Ensure all matters relating to H&S compliance are adhered to and reported where required, including statutory checks as directed by the Resident Manager General Accountabilities: • Undertake additional relevant duties which fall under the general scope of the role, as directed by your Manager, raising any issues with capacity so they can be properly managed, • Participate in the full year and half year Performance Development Review process as reviewer and reviewee, meeting the standards and timescales required by the Company, • At all times ensure that your understanding and skill level regarding the Company's IT systems are up to date, as applicable to your role. Undertake IT training as required to ensure full and proper use of the available technology, • Demonstrate commitment to and align actions with the Company's values: Creative, People-First, Pioneering, Sustainable and Proud, • Work within the Company's policies and procedures, governance framework and standards, as detailed on the Company's intranet, • Remain knowledgeable about Group activities, benefiting from all forms of internal communication provided and acting as a positive ambassador for the Company at all times, • Use materials and resources effectively and efficiently to minimise waste and always consider the impact of potential actions alongside our Sustainability policies and goals before taking business decisions Qualifications/Experience/Skills: • ARLA/AIRPM qualifications or similar - desirable but not essential, • IT literate with CRM software and Excel experience, • Excellent communication and people skills Please note that working hours may vary due to business demands and availability to assist in resolving problems with customers outside of normal working hours may be required, especially by telephone. This role may involve an element of lone working or working alone which will be discussed between you and your line manager. Training will be provided, where required.

I am currently looking for a Business System Manager who can work full-time on site from Wembley, get in touch if you are interested! The Role This role is responsible for the management, support, evaluation and improvement of our ERP systems, data and processes (Epicor), and overseeing our IT hardware infrastructure, in conjunction with our IT support partners and internal staff. As an Epicor 10/Kinetic Business System Manager (ERP), you will be important in maintaining, customising, and optimising the ERP system to meet our company's evolving needs. You will collaborate with all parties to improve workflows, create solutions, and ensure integration with other systems. Responsibilities • ERP / Epicor, • To provide subject matter expertise of the Epicor system - Understand how Epicor is used in our business and identify opportunities for efficiency and business process improvements, • Day-to-day and on-going management of Epicor ERP for optimum performance, • Identify and resolve issues that will prevent the delivery of business benefits, facilitating open communication and discussion between stakeholders, acting as functional expert for Epicor to resolve issues that are raised., • Direct and manage multiple ERP / Epicor projects of varying complexities from Business Case to full deployment of new or upgraded versions of Epicor into IT, Finance and Distribution while identifying, assessing and managing risks to the success of the project., • Work with third party suppliers to gather information or facilitate conversations to deliver our projects., • Works with Epicor Consultants and Epicor Customer Support to ensure full utilisation of the software, and resolution of user and implementation issues, • Planning/managing future improvements/customisations and upgrades to EPICOR, • Epicor training for employees, • IT Management (in conjunction with IT support partners), • Oversee and direct the service received from our selected IT support partners to ensure excellent availability of IT services for all employees, • Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources., • Ensuring of the smooth running of all IT systems and software on a day-to-day basis Requirements • University degree or equivalent in the field of computer science with around 4 years relevant experience, ideally gained in a logistics, finance or distribution background., • Good understanding of Epicor ERP, ideally with past experience as a Developer or Systems Analyst with strong SQL skills, • Proficiency in C#, SQL, SSRS, REST API, KPIs, development, integration, customisation, dashboards, ERP upgrades and BPM/BAQ, • Solid understanding of developing and implementing solutions for ERP business processes, including production, finance, warehousing, distribution, intercompany and supply chain, • ERP maintenance, support, training, and project management, • Collaboration with ERP consultants and Epicor Customer Support, • Any experience with website e-commerce integration, Marketing, CRM, SharePoint and Power BI, • Any primary IT system skills will be appreciated, • High competence in project and stakeholder management, • Excellent interpersonal, written and oral communication skills, • A ‘hands on’ and practical approach, acts strategically whilst leading and directing on execution and implementation, • Willingness to travel to our Nottingham site from time to time

Chinese Speaking Data Analyst Responsibilities The job holder is responsible for collecting and analysing relevant operational data on various business and requirements; monitoring business performance through analysing and providing support for business growth needs. • Gather the open order, stock data and sale data on a monthly basis and combine them together, • Responsible for monthly analysis of open order, inventory data and sales data on: 1. Hikvision Baseline Products, 2. Marketing Promotion Materials • Create various sales reports in Qlik and maintain the database, • Analyse the answering rate, the number of answers, and the opening and closing status of the case for call centre for understanding the service efficiency of the corresponding department., • Collect customer data of exhibitions, road shows, trainings, etc., summarize and refine valuable data to the CRM system and divert it to the business department, • Combine and promote HQ product promotion strategies to analyze and manage distributors' purchasing data and inventory data., • Manage customers by different levels in POS data (VASP/Sub distributor /unauthorized accounts) and output analysis reports on a monthly basis;, • Carry out other duties assigned by the line manager Ideal Candidate • Have relevant work experience., • Advanced Excel skills, • VBA and Python Programming ability Benefits • Regular Company Events, • Company pension, • Life Insurance, • Sick pay, • On-site parking, • 25 days of annual leave plus bank holidays

As Social Media Channel Manager at Sanderson Design Group, you will lead strategy and execution of social media across our portfolio of 6 interiors brands. With a particular focus on leveraging both paid and organic tactics to drive engagement, brand equity, and conversion. The role spans both direct-to-consumer and trade-focused brands, with a strong emphasis on performance marketing and digital innovation. You will be responsible for creating and executing robust channel strategies, managing our influencer and affiliate programmes, and owning community engagement. Working closely with brand, digital trading, performance marketing, and customer teams, you’ll ensure our social presence supports commercial goals and brand storytelling. You will manage a small team and collaborate with internal and external partners to continuously evolve our approach in a fast-changing social landscape. Ultimately positioning our brands as leaders in the luxury interiors industry. Responsibilities. Drive measurable growth, engagement and conversion through owned social media channels, supporting both D2C and trade objectives. Social Strategy & Planning • Lead and evolve the social media strategy for all brands across organic and paid channels -aligned to both brand and commercial objectives, • Develop platform-specific strategies for Instagram, Pinterest, TikTok, YouTube and LinkedIn -ensuring content is tailored to each platform's format, audience behaviour and brand fit, • Manage and adapt a forward content calendar that supports new collection launches, campaigns, key commercial moments and peak trading periods., • Ensure consistent brand storytelling while maximising cross-brand and cross-platform opportunities, • Maximise synergy between organic and paid efforts. Influencer & Affiliate Marketing • Lead the influencer strategy across all brands, managing relationships, briefs, contracts, and performance, balancing long-term brand advocates with performance-driven partnerships that support growth and conversion., • Ensure influencer content quality and ensure partnerships align with brand values and commercial objectives., • Oversee affiliate marketing activity onboarding creators, managing content, and reporting on ROI, • Deliver measurable reach, engagement, and conversion through a blend of organic partnerships and performance-led collaborations Performance, Reporting & Optimisation • Define and own KPIs for audience growth, engagement, reach, social-led traffic, sample requests, and ecommerce revenue, • Produce weekly and monthly performance reports, including channel-by-channel insights and optimisation recommendations, • Use data to drive ongoing refinement of social content, format testing, and campaign planning, translating insights into strategic actions including content format shifts to paid optimisation., • Partner with digital trading, CRM, and media teams for integrated performance tracking Team & Cross-Functional Collaboration • Line manage a small team, supporting prioritisation, training, and professional development, • Collaborate closely with Digital Trading Manager, CRM, Customer Service, and Brand Marketing teams to deliver an integrated customer experience, • Liaise with agencies and external partners to ensure aligned messaging, reporting, and best practice Innovation, Market Awareness & Industry Trends • Stay informed on emerging social trends, platform updates, and industry benchmarks, particularly in the interiors and lifestyle sectors, • Continuously test and adopt new content formats across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Monitor emerging formats, trends, and behaviours across platforms, experimenting and sharing best practices., • Share learnings and innovations with internal teams to foster a test-and-learn culture Community Management & Engagement • Develop and implement a proactive community management strategy to foster relationships, brand loyalty, and advocacy., • Oversee engagement across all social platforms, responding to queries, reacting to UGC, and escalating issues as required., • Identify and nurture brand advocates and micro-communities within our audience base., • Partner with the Customer Service team to ensure timely and brand-aligned responses across platforms. Content & Campaign Execution • Collaborate with content team, stylists, designers and brand teams to ensure product launches and seasonal campaigns are social-first. Aligning on content formats with campaign objectives, from awareness to conversion, • Ensure products are presented with a strong call-to-action, from sample requests to D2C sales and stockist referrals Measures of Success. • Channel and audience growth across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Increased traffic, sample requests, and sales driven via social channels including ecommerce conversions and trade enquiries, • ROI from influencer and affiliate partnerships, • Timely delivery of social support for campaigns and launches, • Insight-led planning and cross-functional collaboration, • Integration of organic and paid social strategies with overall marketing objectives Skills & Experience. • Degree in Marketing or related discipline or equivalent industry experience., • 5-10 years proven experience managing social for direct to consumer and trade luxury or lifestyle brands., • Strong working knowledge of organic and paid strategies across Instagram, Pinterest, TikTok, and YouTube — including format best practice and platform tools, • Demonstrated success in driving community engagement, conversion, social-led traffic, sample activity and brand advocacy, • Strong background in influencer management, affiliate relationships with measurable performance outcomes, • Proficient in analytics tools (Meta Business Suite,, • Pinterest Analytics, TikTok Insights, etc.)., • A commercial thinker with an analytical mindset, confidence in using performance data to drive decisions, • Exceptional communication, creative briefing, project management, content planning and copywriting skills. About Us. Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products. In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V. We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.

Customer Experience Manager with a track record of CX, developing and optimising the supporter and customer journey across all touch points. Experience with CRM systems and customer feedback platforms and tools to gather and analyse customer input. NB - this role is not an opportunity in Customer Se

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. Please provide a brief outline explaining why you should be suitable for a position with Miller

We’re looking for a proactive CRM & Marketing Manager to help shape and execute campaigns that connect with our guests and grow our loyal customer base. As the CRM & Marketing Manager, you will play a key role in developing and delivering customer-centric marketing initiatives across both digital

Are you passionate about unlocking the full potential of Salesforce to drive sales excellence and operational efficiency? We're looking for a CRM Solution Design Manager to lead the way in optimizing our Salesforce ecosystem across the GMO and Intacct instances. Lead the Salesforce strategy - overse

As our CRM & Digital Manager, you'll be the driving force behind our digital guest experience, leading initiatives across platforms and data to enhance engagement and fan satisfaction. We're looking for a talented CRM & Digital Manager to lead our fan communication strategy, manage multi-channel jou

Finance & CRM Manager (3-Month Contract) – Charity Sector. Lead on CRM (ThankQ) management and reporting. Confident using CRM systems, ideally ThankQ.

Our ideal candidate is an CRM Manager that. Do you have 3+ years experience managing CRM systems (ideally Bloomreach). Strong analytical capability with a commercial mindset able to link CRM performance to revenue.

We're looking for a strategic and detail-oriented CRM Manager to lead guest engagement and retention strategies across a collection of design-led lifestyle hotels. As CRM Manager, you'll oversee everything from database segmentation and campaign planning to automation and post-stay journeys. Key Res

CRM, retention or lifecycle marketing experience in betting/gaming. Hands-on with CRM tools (Playtech IMS = big bonus). Casino, Betting, Gaming, CRM, Marketing, Playtech.

To help us continue on our already impressive growth trajectory, we’re on the lookout for an experienced Senior CRM Manager to own our CRM strategy across our English speaking markets, delivering second to none CRM marketing campaigns that help position our brands as the number one betting and cas

CRM Manager– Online Gaming & Sports Betting. CRM experience in iGaming or similar online gambling industry. You’ll also design and run A/B tests to continually refine CRM.

We're looking for a strategic and detail-oriented CRM Manager to lead guest engagement and retention strategies across a collection of design-led lifestyle hotels. As CRM Manager, you'll oversee everything from database segmentation and campaign planning to automation and post-stay journeys. Monitor

You’ll manage and mentor a team of three CRM specialists, act as the go-to expert on Klaviyo, and oversee CRM execution across up to 20 ecommerce accounts. Oversee all CRM briefs and execution across 20+ client accounts. Ambition to step into a Head of CRM role, with a roadmap for progression in p

Effective people manager across x 2 CRM Managers and x 1 CRM Exec. We’re looking for an experienced and strategic Senior CRM Manager to join our Digital Marketing & CRM team driving the end-to-end CRM strategy across acquisition, activation, retention and cross sell of our customer audiences. You�

Walker and Sloan are working exclusively with a top award winning marketing agency in London, seeking a talented Senior CRM Manager to join the team on a full-time basis. As a Senior CRM Manager within the Customer Experience team, you will play a vital role in the delivery and growth of Customer Ex

SENIOR CRM MANAGER (STEP-UP TO HEAD OF CRM). As Senior CRM Manager, you will:. Lead and develop a team of 3 CRM executives.

We offer a full suite of software options for our clients, but in particular specialise in CiviCRM, the dedicated nonprofit CRM, the Drupal CMS platform, and we are also the creators of the CiviPlus platform. We are looking for a talented and ambitious new Project Manager to join the Compuco team. M

As Senior CRM Manager at Bulk, you'll be the architect of the channel's strategy. TEAMBULK ARE HIRING A SENIOR CRM MANAGER. Define the multi-market CRM strategy across email, SMS, push/in-app (and direct mail where effective), aligned to brand and commercial goals.

Are you ready to step into a senior role where you’ll act as the number two to the Head of Marketing? We’re looking for a Senior CRM Manager to own CRM strategy, lead projects end-to-end, and gain significant exposure across the business. You’ll not only oversee multi-channel CRM campaigns but

Hands-on experience with CRM tools like. Clear development path in a growing CRM function. Work with modern CRM tools and forward-thinking teams.

The role focuses on strengthening and developing CRM & clienteling initiatives in store and supporting the sales staff with a strong focus on driving business through CRM campaigns, client outreach initiatives (client interactions) and private appointments. The CRM Manager must be comfortable with d

We are keen to appoint a Junior CRM Manager to support the Manager in driving the delivery and development of our customer retention and acquisition activities across all of our brands and markets. CRM specialist with experience managing and optimising CRM campaigns for retail businesses with a glob

Own & drive Digital CRM channel – develop the CRM Lifecycle strategy to drive customer loyalty and retention. Experience in accelerating delivery and implementation of CRM systems in a successful CRM team. The CRM Manager at Stella will oversee the development of programs, roadmaps, and Customer R

You’ll oversee a team of 3 CRM specialists, act as the go-to expert for lifecycle strategy, and directly shape CRM activity across 20+ client accounts. You’ll own CRM KPIs, lead on campaign optimisation and testing, and collaborate with designers, copywriters, and account managers to deliver cut

We are looking for a tech-savvy and proactive GoHighLevel & CRM Manager to support a coaching and digital services brand. About the job Go HighLevel CRM Manager & Funnel Specialist. This person will be responsible for building, maintaining, and optimizing the clients GHL workspaceincluding CRM setup

You'll be an adept CRM manager, used to collaborating across teams and maintaining a critical path. CRM background with demonstrable knowledge of CRM planning and delivery, end-to-end campaign management, ideally within retail. You'll be an adept CRM manager, used to collaborating across teams and m

CRM Insights & Innovation Manager. Build and evolve a centralised CRM reporting framework: dashboards, scorecards, and reporting that empower the business to act. A chance to shape the future of data-led CRM in a business that’s investing heavily in innovation.

So we’re looking for a Senior CRM Manager to join our CRM team and independently lead, own, and drive strategy and implementation for some of our Key Customer segments. The role will report into the London CRM team and follow the processes and practices agreed within the CRM team. Senior Manager C

We’re looking for a strategic and hands-on Senior Global CRM Programme Manager with proven expertise in Braze, exceptional project delivery skills, and a data-driven mindset. A key leadership role in building and scaling global CRM capabilities. Drive cross-functional teams to implement complex li

Exciting opportunity for a data-driven and creative CRM Manager to join a fast-growing DTC wellness brand. Test, optimise, and report on CRM performance to drive engagement and retention. Evaluate the CRM stack (currently Klaviyo + Shopify) and recommend improvements for future scale.

We’re looking for a strategic and hands-on Senior Global CRM Programme Manager with proven expertise in Braze, exceptional project delivery skills, and a data-driven mindset. Lead end-to-end delivery of global CRM initiatives, from scoping and planning through execution and optimisation. Drive cro

The CRM Insight and Data Planning Manager plays a critical role in elevating the performance and strategic value of CRM activity across the customer lifecycle. At least 5 years or more CRM experience or 3 years in an Insight role (with the ability to demonstrate CRM campaign competency). Oversee the

Working for a market leading travel brand, the CRM Manager will design, deliver and optimise automated marketing journeys that will increase customer satisfaction, drive engagement and unlock commercial value. This is a great opportunity for a talented CRM Manager to join a travel industry leader th

The CRM team at Motorway supports the rest of the business with communications to sellers and dealers across multiple channels, in particular via email, SMS and push notifications. In this role, you'll join our Seller CRM team, and your main areas of focus will include:. Acting as the main CRM conta

We are looking for a talented CRM/Email Manager to join the Ecommerce Team on a maternity cover 12-month fixed-term contract. Oversee the retention strategy to achieve customer retention targets and increase revenue from existing customers through effective CRM strategy, channel execution, and under

Exciting opportunity for a data-driven and creative CRM Manager to join a fast-growing DTC wellness brand. CRM experience, ideally in DTC/e-commerce. In a standalone role but in a wider marketing team, you’ll take full ownership of CRM across all territories, designing lifecycle programmes that sp

Are you ready to step into a senior role where you’ll act as the number two to the Head of Marketing? We’re looking for a Senior CRM Manager to own CRM strategy, lead projects end-to-end, and gain significant exposure across the business. Proven CRM expertise with experience running multi-channe

The CRM Manager will be responsible for enhancing how all our customer-facing teams use HubSpot, driving significant efficiencies, and integrating new processes to streamline and automate operations using AI. Keep up-to-date with the latest HubSpot features, integrations, and CRM best practices, par

Advanced CRM & Systems Integration: Experience configuring and integrating CRM systems (Interaction v9 or similar) with marketing automation tools, ensuring seamless data flow. The Maples Group seeks a London-based CRM Technology Manager to join our team. Lead the implementation and adoption of a CR

CRM Technology Manager (Braze Specialist) at Aquent — London (Hybrid). CRM Technology Manager (Braze Specialist). Partner with CRM, Data, and Engineering teams to configure Braze instances, validate SDK integrations, and manage data schema alignment.

So we’re looking for a Senior CRM Manager to join our CRM team and independently lead, own, and drive strategy and implementation for some of our Key Customer segments. Senior CRM & CX Manager, Global CIX (Mat Cover). Equity Client Relationship Management / CRM Manager.

Work with our Portfolio Manager, Director of IT (WTP Canada), Solution Architect, and Group Platform Managers to deliver new projects for WTP following the Cover-More Group Project Framework. Platform Manager - CRM and Contact Centre. Experience in a senior Platform Lead/Manager role with good expos

Join the Lacoste Team as our CRM Manager!. Define key CRM KPI's andpartner with retail and partner networks to drive success. Plans and executesmulti-channel CRM campaigns (Email/SMS/Wallet), ensuring tailored offers,customer targeting, and brand consistency.