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Job Title: FM Estimating Manager (Planned Preventative Maintenance Bids)\n\nLocation: Liverpool\n\nBase Salary: Up to £60,000.00 per annum\n\nBenefits: Company Vehicle with Fuel Card (work use only) or car allowance, Company pension scheme, 33 days holiday (including bank holidays), Life Assurance, Bonus potential\n\nHours: 40 hours a week – Monday to Friday | 8.00am – 5.00pm\n\nThis role requires national coverage for post tender interviews.\n\nOur client, a national leader in the facilities management & M&E space, are seeking a FM/ PPM Estimating Manager to manage end-to-end bid processes, bid timelines and tenders to prospective PPM contracts nationwide.\n\nJob Purpose\n\nOur client are seeking a highly motivated and experienced FM/ PPM Estimating Manager to join their National Sales Team. A key role in the business, with responsibility for managing and delivering high-quality planned preventative maintenance (PPM) bids that support business growth strategy to win new business.\n\nThe successful candidate will report directly to the National Sales Manager and play a key role in shaping the direction of our business development initiatives.\n\nKey Accountabilities\n\n * Manage bid timelines, ensuring all deadlines are met without compromising quality.\n\n * Lead the end-to-end bid process which encompasses; attending tender site visits, reviewing all tender documentation to ensure all areas of the specification have been considered prior to submission, populating a PPM contract costing model with all asset and task data that forms part of our clients tender specification and raising queries with our clients as part of mid-tender and post-tender clarification periods.\n\n * Attend post-tender interviews and deliver professional PowerPoint presentations to clients.\n\n * Analyse bid outcomes and request Client feedback to ensure continuous improvement. Provide support and cover for the National Sales Manager\n\n * Collaborate with internal stakeholders including Operations, Technical Management Teams & Contract Support Teams.\n\n * Lead and assist with the mobilisation of any contract award where you were assigned as the Bid Lead.\n\n * Working on a mixture of private and public PPM tenders/ bids.\n\nExperience Required\n\n * Minimum of 5 years of experience in PPM estimating within the facilities management or M&E services sector.\n\n * Experience of PPM estimating across multi-disciplines, across multi-contract scope.\n\n * Experience using PPM estimating tools and CRM systems. Solid understanding of SFG20 service specification.\n\n * Bubbly, confident personality that is competent in presenting and persuasion\n\n * Attendance at post tender interviews and delivering presentations\n\n * Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.\n\n * Excellent customer communication skills.\n\n * Education to SQA Nat. 4 Standard or equivalent Standard grade (General Pass) in English and Maths or a relevant National qualification equivalent to Higher level (Grade A-C)\n\n * Self-motivated and dependable, with the ability to work independently and contribute effectively within a team.\n\n * Organised communicator with strong interpersonal skills. High level of verbal, written and numeric skills.\n\n * Be able to prioritise your work, work to tight deadlines, plan, organise and monitor several activities at the same time.\n\n * Reliable under pressure.\n\n * A flexible approach to working hours is essential due to the operational requirements of the business.\n\n * Good time management skills.\n\n * Proactively seeks ownership and accountability\n\n * Proactive problem-solver.\n\nTo apply for this role please submit your full and up to date CV to Andrew Bridges at PDA SEARCH & SELECTION LIMITED

Adecco is proud to be recruiting for a Regional Development Executive on behalf of one of our well-established clients. Our client is a leading independent company dedicated to delivering exceptional service and a diverse range of products. They are recognised for their commitment to professionalism, innovation, and customer satisfaction.\n\nAre you a driven sales professional with a passion for growth and building strong customer relationships? If so, this is your opportunity to take your career to the next level!\n\nSalary: £35k base + bonus \n\nType: Permanent, Full-Time\n\nKey Responsibilities:\n\nReport directly to the Sales Manager, focusing on driving new sales growth across the North-West.\nConduct both desk and field-based market research to identify growth sectors and regional opportunities.\nCreate and generate leads, setting appointments, and developing a strong sales pipeline.\nEngage in periodic outreach to our existing customer base through targeted sales campaigns via calls and emails.\nTake ownership of our Customer Relationship Management (CRM) database to ensure accurate and timely records. \n\nSkills, Requirements & Experience:\n\nA proven ability to work at pace and under pressure.\nA track record of meeting and exceeding financial targets.\nHigh levels of oral and written communication skills that engage and inspire.\nThe ability to connect with both new and existing customers effortlessly.\nStrong data skills to record and compile key performance statistics effectively.\nFull UK driving licence. \n\nReady to make a move?\n\nApply today and take the next step in your sales career with us! We can't wait to meet you!\n\nFor more job opportunities and general updates from Adecco, please follow us on our new Facebook page: (url removed)> \n\nAdecco aims to respond to all applicants, however, due to the large volume of applications we receive, this may not always be possible. Should you not receive a response within five working days, please accept this as notification that you have not been shortlisted on this occasion.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Are you a Meta Ads Specialist based in Liverpool looking for your next role? Elevation Recruitment Group are exclusively recruiting for specialists within the legal industry. Role: Meta Ads Specialist Salary: £48k- £65k DOE Hours: Monday to Friday 9am-5pm Location: Wirral, Liverpool Benefits: • A competitive salary, • 23 days holiday + your Birthday off + plus 8 bank holidays., • Income protection, dental plan, critical illness cover & death in service cover, • Employee Assistant Programme., • Workplace pension scheme., • Free onsite weekly classes and well-being programmes., • Discounted onsite Restaurant, Coffee Shop / Café., • Secure bike storage., • The opportunity to develop a rewarding and successful career with a wonderful Law firm. We are looking for a Paid Ads specialist to specialise in Meta and to lead the planning, execution and optimisation of digital advertising campaigns that generate high-quality leads, engagement and support the firm’s client acquisition strategy. This role will be responsible for managing paid media campaigns across platforms such as Google Ads, Meta (Facebook & Instagram), LinkedIn and other digital channels, ensuring campaigns are strategically aligned with the firm’s marketing and business development goals. The successful candidate will have strong experience in lead generation, conversion optimisation and funnel-based marketing, with the ability to design and manage end-to-end digital campaigns from initial targeting and ad creation through to landing pages, conversion tracking and performance analysis. Working closely with the wider marketing team, you will use data driven insights to refine campaigns, improve ROI and continually optimise performance to maximise client enquiries. A tech-savvy individual is required who leverages social media marketing with technology to bridge the gap between marketing creativity and technical implementation, managing tools, automation, and data analytics to drive engagement. Responsibilities: Paid Media Strategy & Campaign Management • Develop and implement paid advertising strategies that support the firm’s lead generation and marketing objectives., • Plan, launch and manage paid campaigns across platforms including Google Ads, Meta Ads, LinkedIn Ads and other relevant digital channels., • Manage campaign budgets effectively to maximise ROI and cost-per-lead performance., • Continuously test and optimise targeting, creative and messaging through A/B testing and experimentation., • Leverage social media marketing with technology to bridge the gap between marketing creativity and technical implementation, managing tools, automation, and data analytics to drive engagement. Lead Generation & Funnel Management • Design and manage end-to-end marketing funnels that convert potential clients into qualified enquiries., • Create and optimise landing pages and conversion pathways to maximise lead generation., • Work with internal teams to develop effective lead capture strategies including gated content, forms and call-to-action campaigns., • Ensure accurate tracking of leads through the funnel from first click to conversion. Campaign Development & Execution • Build and manage integrated digital campaigns supporting key services, legal expertise and firm initiatives., • Develop compelling ad copy and collaborate with designers to produce high-performing creative assets., • Align paid campaigns with wider content marketing, SEO and brand activity. Performance Monitoring & Optimisation • Track and analyse campaign performance using tools such as Google Analytics, ad platform dashboards and conversion tracking systems., • Produce regular reports highlighting campaign performance, insights and optimisation opportunities., • Use performance data to refine targeting strategies and improve conversion rates. Collaboration & Stakeholder Engagement • Liaise with internal stakeholders to identify opportunities for targeted campaigns across the firm’s services., • Provide insights and recommendations based on campaign data and market trends. Technology, • Uses software, APIs, and data tools to build and manage the systems that power social media., • Focuses on the efficiency, automation, and technical implementation of social media effectiveness., • Automates repetitive tasks (e.g., social scheduling, auto-responding, customer segmentation) to increase social media efficiency. Uses technology to find innovative, high-impact ways to grow social media presence rapidly., • Reviews social media results to find data-driven insights, often utilising SQL or programming languages., • Manages paid social media advertising, specialising in targeting, pixel tracking, and data analytics (e.g., Meta Ads Manager, LinkedIn Ads)., • Collects, cleans, and analyses data across social platforms to optimise ROI. Skills and Qualifications: • Proven experience in paid digital advertising, performance marketing or campaign management., • Demonstrated experience managing Google Ads, Meta Ads and/or LinkedIn Ads campaigns., • Experience developing lead generation strategies and conversion-focused campaigns., • Experience designing and managing end-to-end marketing funnels., • Experience working with campaign analytics and conversion tracking tools., • Experience in professional services, legal, finance or agency environments is desirable. Skills & Knowledge • Strong understanding of digital marketing funnels and customer journey optimisation., • Experience with lead generation and performance marketing strategies., • Knowledge of conversion rate optimisation (CRO) and landing page best practices., • Strong analytical skills with the ability to interpret campaign data and optimise performance., • Experience using marketing and analytics tools such as Google Analytics, Google Tag Manager and CRM systems., • Understanding of A/B testing, audience segmentation and targeting strategies.

Steadman Hub have partnered alongside a major leisure and hospitality organisation who are on the lookout for a HubSpot CRM Manager. They specialise in providing cutting edge tech solutions to hospitality organisations, becoming a leader in that industry. They on the lookout for a HubSpot CRM Manager to join their ranks on managing, maintaining, and optimising HubSpot across the business - ensuring HubSpot acts as an engine for business growth. You will work across workflow automation, data accuracy and GDPR compliance, and support the management of integrations across their wider tech stack. Key Responsibilities • Own and manage HubSpot as their core CRM platform, across the full HubSpot suite, • Build and manage workflows, automations, lead scoring models, and nurture journeys, • Manage their contact database, ensuring data accuracy and GDPR compliance, • Work with wider teams to align HubSpot processes with real business processes Experience & Qualifications • Strong hands-on experience across HubSpot (Sales and Marketing Hub is the minimum), • Experience handling GDPR compliance, security, and best practise, • Proven record of building effective workflows and automations and lifecycle journeys, • Excellent stakeholder management skills Benefits • Hybrid working, • Growth opportunity

Climate17 are working with a leading provider of Battery Energy Storage Systems (BESS) who specialise in developing and operating advanced BESS and Energy Monitoring Systems (EMS) designed to meet the ever-increasing global demand for renewable power. They are looking for a Senior Business Development Manager to drive business growth, identify new opportunities, and expand their market share in the battery storage sector. Responsibilities • Develop and implement a business development plan for battery storage solutions to achieve and exceed company goals and objectives, • Drive growth through identifying and pursuing new business opportunities, including partnerships, collaborations, and sales leads within the battery storage sector. Develop and maintain a pipeline of potential projects and clients. Always looking to identify new markets, industries, and segments for expansion where suitable and possible. Meet and aim to exceed sales targets and revenue goals., • Engage with potential clients, understand their energy storage needs, and present tailored solutions. Develop and maintain strong client relationships to secure contracts and projects., • Collaborate with tendering and technical teams to create comprehensive and competitive proposals for battery storage projects. Ensure that proposals meet customer requirements and industry standards., • Negotiate contracts, agreements, and terms with clients, partners, and suppliers. Ensure that agreements are favourable and compliant with regulations and that internal limits and approvals are complied with. This will be through purchase, lease or zero capital options., • Work closely with sales, marketing, engineering, and project management teams to ensure a cohesive approach to business development efforts and successful project execution., • Conduct thorough market research to identify trends, emerging technologies, competitors, and potential opportunities in the battery storage industry. Stay updated on relevant regulations and policies., • Attend relevant industry events, conferences, and networking functions to establish and foster relationships. Represent the company in a professional manner to enhance its reputation., • Ensure timely updates and management of CRM system. Provide regular reports and performance metrics to senior management, highlighting key achievements, challenges, and areas for improvement within the business development department. Requirements • 5+ years experience in business development, sales, or related roles within the battery storage or renewable energy industry., • Strong knowledge of battery storage technologies, market dynamics, and industry trends., • Results-oriented with a track record of achieving and exceeding targets., • Proficiency in CRM software and sales analytics tools., • Demonstrated ability to identify and secure business opportunities., • Results-driven mindset with a focus on achieving growth targets. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.

Business Development Account Manager Role Overview As a Business Development Account Manager, you will be responsible for identifying, winning, and growing new high-value accounts. Your primary goal is to drive profitable revenue growth by tailoring solutions that meet customer needs, adding expertise to achieve customer goals, and positioning the company as a trusted long-term partner. Key Responsibilities • Win & Develop High-Value Accounts: Proactively identify and target major potential clients to exceed annual sales and gross profit targets., • Strategic Planning: Build and execute tailored account plans to ensure consistent growth and ROI., • Bespoke Solutions: Uncover customer pain points, decision-making processes, and procurement strategies to offer specialized solutions., • Relationship Management: Establish and maintain relationships with key decision-makers and stakeholders through regular on-site visits and virtual touchpoints., • Strategic Partnerships: Highlight value-added services and industry expertise to position the company as a strategic partner., • Data & Insights: Maintain detailed CRM records and monitor client initiatives and market trends to inform sales tactics., • Stock & Fulfillment: Manage special customer stock levels, negotiate call-off orders, and source materials that meet client specifications while maintaining cost-efficiency. Candidate Profile Essential Competencies: • Drive & Resilience: A proactive "door-opening" mindset with the ability to handle rejection as a natural part of the sales process., • Confidence & Energy: High levels of self-belief and a competitive spirit., • Interpersonal Skills: Determined to be the best while remaining humble enough to build authentic relationships., • Growth Mindset: Self-driven, willing to learn, and a collaborative team player. Desired Skills: • Sales Mastery: Proven ability to identify, engage, and convert new business opportunities., • Negotiation: Strong results-driven mindset; knowing when to hold firm and when to leverage trade-offs., • Communication: Ability to deliver polished, compelling presentations and communicate professionally in writing and verbally., • Commercial Awareness: Basic understanding of how stock, pricing, and payment terms affect profitability and ROI. Benefits & Culture • Financial Incentives: Competitive base salary, profit share schemes, and salary increases throughout the year upon meeting targets., • Rewards: Monthly incentives (such as driving a high-performance sports car for the top salesperson), vouchers, days out, and yearly sales awards., • Career Progression: Clear opportunities for professional development and promotion into management roles., • Supportive Environment: A collaborative team culture with strong leadership and mentoring. If interested, apply now.

Minimum 3 years’ experience as a Dental Practice Manager. This is a unique opportunity for an experienced manager to play a key role in. Ensure effective use of dental software, CRM systems, and IT platforms.

Junior Digital Marketing Manager (Paid Marketing) - Fast-Growing Business. Due to continued growth and a recent move into new, larger premises, we are looking for a hands‑on Marketing Manager to run paid media, support organic social, and improve CRM/email. This is a practical, hands‑on role sui

Who Are We? As part of the wider Panda Recycling Group, we are an award-winning business at the forefront of the UK’s transition to a more sustainable, circular economy. Working with thousands of businesses across the country, we help organisations manage their waste responsibly while improving recycling performance and reducing environmental impact. Our success is built on long-term partnerships, outstanding service, and a commitment to doing things the right way. At Panda, we believe waste has value and the people who help manage it do too. The Role We’re looking for a Desk Account Manager to take ownership of a portfolio of established SME customers. In this role, you’ll act as the main point of contact for your customers, ensuring they receive a high level of service while identifying opportunities to grow each account. You’ll build strong relationships with decision-makers, proactively manage renewals and service changes, and help customers get the most value from their waste and recycling services. This is a relationship-focused, desk-based role where success comes from understanding your customers’ needs, providing solutions, and delivering an excellent experience that drives long-term retention and growth. What You’ll Be Doing Managing and developing a portfolio of SME customers with annual spend between £7,500 and £15,000 Acting as the primary point of contact for commercial and service-related enquiries Building strong relationships with customers and key decision-makers Proactively managing contract renewals, price reviews, and service updates Identifying opportunities to upsell and cross-sell additional services such as recycling, food waste, glass and specialist collections Monitoring account performance, spend and margins to maximise retention and account value Working closely with operations, billing and customer service teams to resolve issues quickly and efficiently Supporting customers to remain compliant with waste legislation and environmental requirements Maintaining accurate customer information and activity records within the CRM system Delivering against retention, revenue growth and customer satisfaction targetsWhat We’re Looking For Experience in account management, customer success, or desk-based sales A track record of managing and growing SME customer accounts Strong relationship-building and communication skills Experience handling contract renewals, price discussions, and retention conversations Ability to identify and convert upsell and cross-sell opportunities Comfortable working with CRM systems and managing customer pipelines A proactive mindset with strong problem-solving skills Experience in waste management, recycling, environmental services or a related sector would be beneficial but not essential We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Contract Manager – Sales & Operations Chase Taylor Recruitment are working on behalf of a company to recruit an experienced Contract Manager to join their Sales & Operations team. This is a full-time, client-facing role managing projects from enquiry through to installation and aftercare, specialising in aluminium folding doors, windows, and glazing systems. Key Responsibilities * Manage incoming enquiries via phone, email, and in person * Qualify leads including scope, budget, and timelines * Conduct site visits and client consultations * Prepare accurate and commercially viable quotations * Present and follow up quotes to secure orders * Manage contracts and finalise project specifications * Coordinate installations including scheduling and logistics * Build relationships with contractors, architects, and stakeholders * Support marketing and business development initiatives Requirements * Experience within construction, glazing, or fenestration * Strong knowledge of aluminium doors, windows, and glazing systems * Commercial awareness including pricing and margins * Proficient in Microsoft Office and CRM systems * Full UK driving licence Desirable * Experience with systems such as Schüco, Reynaers, or Smart Systems * Knowledge of building regulations * CAD or estimating software experience Key Competencies & Performance * Strong client relationship management * High attention to detail and accuracy * Problem-solving and decision-making ability * Maintain high levels of customer satisfaction * Ensure accuracy of project documentation Salary & Benefits * Competitive salary with commission/bonus structure * Company vehicle or car allowance * Phone and laptop provided * Pension scheme * 28 days holiday including bank holidays * Ongoing training and development

The role of Customer Sales Manager within the industrial and manufacturing industry requires a professional to oversee customer relationships, ensuring exceptional service and satisfaction. This position, based in Bromborough, offers a rewarding opportunity for a proactive individual to make a significant impact. Client Details This is an opportunity to join a small-sized business operating within the industrial and manufacturing sector. The company is committed to delivering high-quality products and services to its clients and values strong, results-driven customer relationships. Description Manage and nurture relationships with key customers to ensure satisfaction and retention. Identify new business opportunities. Act as the primary point of contact for all customer-related inquiries and issues. Collaborate with internal teams to ensure customer orders and projects are completed efficiently. Analyse customer feedback and provide actionable insights to improve services. Develop strategies to grow the customer base and enhance customer loyalty. Monitor and report on customer service metrics and performance. Ensure compliance with company policies and procedures in all customer interactions. Proactively identify opportunities to enhance the customer experience.Profile A successful Customer Sales Manager should have: A strong background in customer service or account management within the industrial or manufacturing industry. Proven ability to manage and grow customer relationships effectively. Excellent communication and interpersonal skills. A results-oriented mindset with a focus on delivering exceptional service. Proficiency in using customer relationship management (CRM) tools and software. Strong problem-solving and decision-making skills.Job Offer Competitive salary ranging from £45,000 to £50,000 per annum. Comprehensive benefits package to support your well-being. Permanent role offering stability and career growth opportunities. Chance to work with a dedicated team in Bromborough. Engaging role in the industrial and manufacturing industry.This is an excellent opportunity for a motivated Customer Sales Manager to thrive in a rewarding role. If you're ready to take the next step in your career, apply today

Mortgage Administrator – Specialist Lending If you’re looking to take full ownership of case progression while building expertise in specialist lending, this Mortgage Administrator role gives you the opportunity to manage deals from initial enquiry through to underwriting. As a Mortgage Administrator, you’ll play a central role in ensuring cases move efficiently, accurately, and in line with regulatory standards. You’ll work in a collaborative, fast-paced environment where your input as a Mortgage Administrator directly impacts deal outcomes. The role offers clear scope to deepen your lending knowledge while progressing within a structured and supportive setting. Package & Benefits Salary: £30,000–£35,000 per annum Generous and increasing holiday allowance, with options to buy or sell leave Comprehensive benefits including life assurance, income protection, healthcare cash plan, and wellbeing initiatives Inclusive culture supported by structured behavioural frameworks and dedicated mental health resources Ongoing career development through digital learning and defined progression pathwaysAbout the Company Join a specialist UK lender focused on tailored property finance solutions. The business operates within a quality-driven, compliant environment and is known for supporting employees with the tools and structure needed to develop long-term careers as a Mortgage Administrator. Key Responsibilities Manage mortgage cases from initial enquiry through to underwriting, ensuring all documentation and due diligence requirements are met as a Mortgage Administrator Coordinate with internal teams and external stakeholders to progress deals within agreed service levels Conduct background checks and verification processes in line with internal policies and regulatory standards Maintain accurate CRM records and provide clear updates on case progression to all stakeholdersAbout You Experience within bridging finance or a comparable B2B lending environment Background as a Mortgage Administrator, case manager, or processing role in financial services Proven experience progressing finance cases and handling due diligence requirementsIf you’d like to explore this Mortgage Administrator opportunity, even if your CV isn’t fully up to date, we’d welcome a conversation. Contact Fintelligent for more information or a confidential discussion. JL_FIN

Job Title - Customer Relations Advisor Location - Bromborough Reporting To - Customer Relations Manager We’re on an exciting growth journey where the service we provide is at the heart of what drives our success. In this role you’ll join the Customer Relations team where you’ll play a key part in keeping our customers satisfied. You’ll work closely with customers to understand their needs, resolve concerns and implement strategies to deepen relationships and engagement. If a customer is thinking of leaving us, you’ll work your magic to remind customers of the best parts of working with us to reduce churn and keep customers with us for the long term. You’ll also be proactive and suggest changes to customers account to ensure we’re offering the right services for their need on an ongoing basis. Key Responsibilities: To build strong customer relationships to deepen engagement and reduce cancellations To provide excellent customer service and ensure all queries are managed in an efficient and professional way Engage with at-risk customers via phone or email to understand their concerns and offer tailored solutions To implement Retention strategies and put in place tailored offers to retain customers with us for the long term Collaborate with Customer Service, Service Delivery, Telesales and other Teams within the business to enhance the overall Customer Journey Maintain accurate records of Customer interactions and information using our CRM system To share the voice of the customer internally, or through data, to identify common trends and provide insights to improve retention efforts Help increase cross-selling opportunities to engage the customer base i.e. Simpler Recycling legislation, Heavy Bins, Confidential waste, Additional sites as well as tender opportunities Initiate follow-up contact 6 weeks after agreement signing to check in on the Customer Experience Maintain up to date Customer contracts and documentation as needed Maintain an excellent knowledge of company service offering and the waste management industry. Whilst also being curious and responsive to changes within the sectors/markets of our customers Required Skills and Experiences: Experience in a customer Service or Retention focused role Excellent communication and interpersonal skills Ability to handle objections, negotiate and build rapport quickly Strong Problem-solving skills and a Customer-first mindset Highly organised with good time management skills Ability to deal with people at all levels We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Account Manager Liverpool City Centre Competitive Salary + Uncapped bonus Monday to Friday, 9am -5pm Excellent Benefits Ready to take your client relationship skills to the next level? We are currently recruiting for an Account Manager to join a market-leading financial wellbeing specialist supporting public sector organisations across the UK. We're looking for a dynamic, people‑focused Corporate Account Manager to manage key client relationships, drive engagement for financial education programmes, and help shape the future of financial wellbeing in the workplace. This is an excellent opportunity to join a thriving business with career progression opportunities within the financial services sector. What You'll Be Doing Owning and growing a portfolio of corporate clients Leading client meetings, spotting opportunities, and driving engagement Supporting and mentoring Account Executives Delivering impactful projects and first‑class client service Using data and insights to improve performance and outcomes Attending employee wellbeing eventsWhat You'll Bring Proven account management experience (some financial services experience would be beneficial but the company are open to candidates experienced within different industries) Outstanding communication & relationship‑building skills Project delivery experience Strong organisation, attention to detail & self‑motivation CRM experience + confident with MS OfficeBe part of a forward‑thinking organisation recognised as one of the UK's fastest‑growing companies, where your work directly helps people improve their financial futures. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

We are seeking a skilled Development Manager / Head of Product & Development for a fast growing legal company in Liverpool. This role will be based on site in central Liverpool - whilst there hybrid working once settled in, we will not consider candidates looking for full remote! Required Skills: Proven leadership of software engineering in a regulated or professional services environment (ideally legal) Track record delivering complex, integrated systems (case management + finance + M365 + telephony/CRM + data/BI) Deep knowledge of modern engineering practices: Agile, CI/CD, automated testing, IaC, microservices/monolith-modularisation Strong cloud experience (Azure preferred: App Service, Functions, Service Bus, API Management, Key Vault, ADF/Databricks, SQL) Proficiency with one or more stacks: .NET/C#, TypeScript/Node.js, React/Next.js, SQL/NoSQL Excellent stakeholder managementable to translate legal/operational needs into robust technical solutions Understanding of GDPR for confidentiality/integrity/availability Role Purpose: The Head of Software Development leads the firms engineering function with setting the technical strategy, operating model, and standards for secure, reliable, and compliant software delivery across the legal business. The role owns the software development lifecycle, from discovery and architecture through build, test, release, and support. It ensures the portfolio advances business goals (matter velocity, client experience, compliance, and profitability) and integrates effectively with legal platforms (e.g. Proclaim, Access Legal) and Microsoft cloud services. Full spec is available on request. Salary dependent on skills and experience. Fit the bill? Apply now by sending a CV to James via this advert and we will be in touch to discuss the recruiting company, the finer details of the role, as well as the next step in the application process! TPBN1_UKTJ

At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: As a Field Sales Manager at Polypipe, you’ll be at the forefront of driving regional growth through a dual-pronged approach, creating demand via specification with developers and contractors, while building stronger, more valuable partnerships with our merchant customers. This role balances tactical account development with front line sales execution, ensuring Polypipe is the first choice in both the open specification and merchant space. This role will cover the following areas; M, L, WA, CH, SK Key Responsibilities: Specification Sales & Opportunity Conversion Proactively identify and convert specification opportunities across private and social housing developers, local authorities, contractors, groundworkers and site managers. Build trusted relationships with key customer decision makers including technical, commercial, and procurement teams. Track, manage, and win project-based opportunities using early engagement and real time tracking with our CRM platform. Ensure our full product range is positioned at both on-plot and off-plot stages, driving value and volume across the board. Merchant Development & Account Management Manage and grow sales across regional merchants (open market and OTC), maximizing share of wallet, stockholding, and POS visibility. Deliver professional, value-led presentations and campaigns tailored to branch and group level objectives. Build strong working relationships with branch managers and influencers to support pull-through activity, whilst taking share from the competition. Collaborate with internal stakeholders (Marketing, Merchandising, Category Manager and the Desk Based Account Managers) to deliver against trading plans and growth opportunities for your portfolio. Sales Execution and KPI’s Deliver and exceed volume, revenue, and open specification pull through targets across your customer base. Meet weekly customer call expectations. Accurately report, update and manage sales activity through the CRM (Genvue) and business planning tools. Deliver customer messaging and ambitions with clarity and confidence while preserving commercial relationships. Market Intelligence & Continuous Improvement Act as the regional eyes and ears of the business – feeding back market insights, competitor activity, and customer sentiment. Support compliance, auditing, and site reporting where applicable. Maintain up-to-date knowledge of product solutions, regulations, and construction trends. Capabilities and experience required Proven sales experience, exceeding targets, preferably within the construction sector. Preferable experience of working within a manufacturing business in field sales role. Experience of specification and channel sales in commercial building segments. Ability to communicate, present and influence at all levels of the organisation. Ability to analyse data and provide succinct solutions. Excellent listening, negotiation, motivation, and presentation skills. Excellent verbal and written communications skills. A full driving licence as travel to customers and Polypipe sites is required. Commercial savvy with understanding of customer motivations linked to ability to develop tactics for negotiation and solution orientated business development. Proven experience of modern sales enablement tools eg CRM, digital marketing

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