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This role in summary Beko UK&I are looking for a talented and experienced Website and Ecommerce Manager to join our Ecommerce team. Reporting to the Head of D2C, this multi-faceted role will help to deliver a wide range of digital projects and the day-to-day management of our Direct to Consumer Websites and Marketplaces and CMS. Ultimately, the focus of this role is to help drive our business forward by delivering our digital objectives, including improvements to our user experience, website traffic and increased conversion, and Sales. Your responsibilities will include • Day-to-day management of our existing websites and CMS, including adding/updating content, campaign and landing page setup and data management., • Manage four Hotpoint websites (two D2C websites and two internal websites) using multiple content management systems, ensuring seamless content updates, optimized navigation, and enhanced user experience., • Manage analytics (GA4, Fullstory and Hotjar), leveraging analytics to track performance, improve engagement, and drive data-informed content and UX decisions., • Lead conversion rate optimization (CRO) initiatives to enhance onsite performance and drive measurable business growth., • Manage content optimization projects and lead launch of new products in all four websites., • Effective triaging of all incoming requests from multiple business units, assessing their requirements and communicating updates to all stakeholders in a timely manner., • Working with regional team to ensure features and projects are delivered to spec, on time, and budget., • To support the day-to-day trading of the eCommerce website, working closely with key stakeholders to drive conversion and growth., • Track monthly and ad-hoc Digital metrics, reporting progress using Google Analytics, and other tools. Managed in-house and developing insights to make recommendations to increase conversation rate. Sensitivity: Public • SEO management including content optimisation, automated/manual technical checks, page speed optimisations, search console and SEMrush. Working closely with external SEO agencies and content resources (internal/external) to implement recommendations., • Website testing for new feature launches, including regular website audits to ensure an optimal customer journey. Regular use of cross-browser/device testing., • Comfortable using a variety of Digital and Marketing technology tools and services., • Creating and managing documentation of existing/new features and processes., • General admin, such as data updates, raising purchase orders and invoices. Minimum requirements • At least 3 years experience in a similar role within a commercial environment., • Ability to work in a fast-paced, multi-project environment with demonstrable project management skills that facilitate project prioritisation and successful delivery., • Good technical background with understanding of Web technologies and infrastructure, working with and closely managing third party suppliers and internal stakeholders., • A track-record of pro-active collaboration with multiple business units to deliver impact., • Degree-Level or equivalent technical/digital qualification., • Strong HTML and CSS experience, required for CMS management., • Strong understanding of website design and UX to help improve customer journey and brand impression., • Strong SEO knowledge and hands-on experience implementing SEO strategies., • Strong Google Analytics experience and Google Data Studio., • Good knowledge of GDPR and data transfer best practices, • Understanding of eCommerce trading and overall website management., • Basic image editing skills. Nice to Haves: • Previous experience with Vtex ecommerce., • Knowledge of programming concepts is desirable due to working closely with development agencies., • Good understanding of website technologies and infrastructure, including DNS, Cloud., • Exposure to/experience with CRM and email marketing., • Previous experience with large websites and CMS migrations is desirable. Why Join Beko Europe Beko Europe is a leading home appliance company, dedicated to improving the lives of its consumers through a diverse range of innovative and sustainable products and solutions. As part of Beko, recognized as the "Number 1 Home Appliances Company in Europe,"* Beko Europe offers a portfolio of 16 brands including Beko, Hotpoint, Indesit, Whirlpool, Leisure and Blomberg, to name a handful, all providing quality appliances to millions of households. Beko Europe promotes sustainability in the home, using advanced technology, skilled human resources and strong manufacturing capabilities to contribute to a better future. Our design approach focuses on people-centric solutions that seamlessly integrate functionality, sustainability and appealing design. The company is committed to exceeding consumer

80% Existing & Recurring Business | 20% New Business Are you a proven sales professional who excels at building relationships and growing revenue? We’re looking for a proactive Sales Account Manager to join a forward-thinking team on the outskirts of Newark. In this role, you’ll focus primarily on retaining and expanding existing accounts, while also identifying and securing new business opportunities. This is the perfect opportunity for someone who enjoys combining sales, service, and relationship management. What you’ll be doing * manage renewals, proposals, and contracts for your portfolio. * act as a trusted point of contact, building strong, long-term relationships. * secure recurring maintenance contracts and identify upsell/cross-sell opportunities. What we’re looking for * demonstrable track record of delivering results and growing revenue. * confident in closing deals and securing long-term contracts. * natural relationship-builder with a professional, client-focused approach. * able to work independently, manage your time effectively, and thrive under pressure. Essential experience: * Proven sales achievements, ideally in account management or B2B sales. * Experience with CRM systems. * Strong Microsoft Office skills. What’s in it for you * £3,750 OTE annual bonus plus a sales bonus scheme. * 20 days holiday, increasing with se...

Automotive Parts Business Development Manager (Cars, Vans & Trucks) Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. Territory: Leicester, Peterborough, Thetford & Cambridge Salary: Competitive + Bonus Benefits: Hybrid/Electric Company Car, Phone, Laptop Hours: Monday Friday We are currently recruiting for an Automotive Parts Business Development Manager to join a growing automotive business covering the Leicester, Peterborough, Thetford and Cambridge areas. This role is focused on developing and growing parts sales across a range of cars, vans and trucks. Its a great opportunity for a target-driven sales professional who understands the full sales process and is confident selling and closing deals face-to-face. Full product training will be provided. The Role * Develop and grow automotive parts sales within your territory * Identify and win new business opportunities with garages, fleets and trade customers * Build and maintain strong relationships with existing and new clients * Manage the full sales process from prospecting to closing deals * Promote a wide range of car, van and truck parts * Increase brand awareness and market share within your region * Work closely with internal teams to ensure customer needs are met * Spend approximately 85% of your time in the field meeting customers What Were Looking For * Proven sales or business development experience (35 years preferred) * Strong face-to-face sales experience and closing ability * Experience within an automotive parts, motor factor, commercial vehicle or dealership parts environment * Good understanding of the xrnqpay sales process and relationship management * Strong communication, negotiation and organisational skills * Experience using CRM systems and Microsoft Office * Ability to manage and develop a sales territory independently Whats On Offer * Competitive salary + performance-based bonus * Hybrid or electric company car * Company phone and laptop * Full training on products and systems * Opportunity to grow within an established automotive business

ABOUT YOU We are looking for a commercially driven professional with strong experience in the global food industry, ideally with a background in food testing, assurance, auditing or related services. You will have a proven ability to develop strategic client relationships and identify opportunities to grow revenue across complex multinational organisations. You will be confident engaging with senior stakeholders across retailers, manufacturers and food service organisations, building trusted partnerships and positioning Intertek as a strategic partner for quality, safety and compliance solutions. You are a proactive self-starter with strong business development skills and the ability to manage multiple international accounts simultaneously. You will be comfortable working in a fast-paced, global environment and collaborating with technical experts and regional teams to deliver solutions that meet customer needs. The successful candidate will bring a strong commercial mindset, excellent communication skills and the ability to translate technical services into value-driven solutions for clients. Required skills and experience: • Significant experience working within the food industry, ideally within food testing, assurance, certification, auditing or supply chain services, • Strong understanding of food safety, quality assurance, and regulatory requirements within global food supply chains, • Demonstrated success in business development, strategic account management or solution selling, • Ability to engage, influence and negotiate with senior decision-makers and executive stakeholders, • Experience managing international or multinational customer accounts, • Strong organisational and planning skills with the ability to manage multiple opportunities simultaneously, • Experience using CRM systems and reporting tools to manage pipelines and client relationships, • Excellent communication, presentation and relationship-building skills, • Develop and implement a global sales strategy for assigned strategic food accounts, • Identify opportunities to expand Intertek's services across multinational retailers, manufacturers and food service organisations, • Lead commercial discussions and negotiations to secure long-term contracts and strategic partnerships, • Promote and sell Intertek's full Food Services portfolio, leveraging the expertise and capabilities of global Intertek affiliates, • Develop and deliver high-quality commercial proposals and client presentations, • Collaborate closely with technical teams, regional sales teams and Global Key Account Managers to ensure successful service delivery, • Support the implementation of Master Service Agreements and Statements of Work for multinational clients, • Maintain strong engagement with customers to identify new opportunities and strengthen long-term relationships, • Accurately manage pipeline activity and client interactions using Intertek CRM systems, • Ensure smooth coordination between global teams to deliver integrated solutions to key clients This is an exciting opportunity to take a strategic role within Intertek's global Food Services organisation and contribute to the continued growth of our international customer portfolio. WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. • Competitive salary/benefits, • Development and career opportunities around the Globe JBRP1_UKTJ

Junior Business Development Manager Position Title: Junior Business Development Manager Salary: Up to £32,000 per year + Company Commission & Performance-Based Bonus Location: Peterborough Reports To: Sales Manager Job Type: Full-Time office based – 9:00am to 5:00pm, Monday to Friday (30 min lunch break) A growing technology solutions provider is looking for a Junior Business Development Manager to support the sales team in driving new business and expanding market presence. This is an excellent opportunity for someone with some sales or business development experience who wants to build their career, develop their skills, and gain hands-on experience in a professional sales environment. As a junior team member, you will be focused on supporting the sales process, generating leads, and learning how to engage and manage client relationships under the guidance of senior colleagues. Key Responsibilities Lead Generation & Market Research • Identify potential clients and new business opportunities through research, networking, and outreach., • Assist in generating leads via email, phone calls, social media, and other channels., • Maintain and update the CRM system with new leads and client information., • Monitor industry trends and competitor ...

Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team. We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so. The Role: Crystal Care Collection is delighted to announce an exciting opportunity for an experienced Customer Relations Manager to join our team at Gillingham Grange. As we continue to expand and innovate in the Care sector, were seeking an individual who is passionate about promoting our services, enhancing brand visibility and fostering strong relationships with our target audience. Key Responsibilities: Keep an updated mailing list of potential customers and regularly engage them through newsletters and digital marketing platforms. Elevate the care homes profile using social media, care home reviews, and by sharing stories with the PR team. Generate quality enquiries through community engagement, build a robust network of professional contacts, and maintain regular communication. Support the local community by hosting events at the home and attending local events to promote the care home. Ensure showrooms reflect the luxurious home environment by keeping them available and presentable. Serve as the main contact for all new potential residents and their families during show rounds, offering guidance and support. Train team members to confidently conduct home tours during weekends and evenings. Foster positive and trusting relationships with enquiries by understanding their needs and addressing any concerns. Nurture each enquiry from initial contact to final decision, ensuring the CRM system is updated and provides a detailed overview of the customer journey. Use a Marketing Plan to demonstrate support for achieving occupancy targets. Respond to all enquiries promptly, manage the central enquiry inbox and phone, and train team members to uphold high standards of call handling. Support the conversion of respite residents by maintaining relationships and contact with residents and their families. Who are we looking for? The successful Customer Relations Manager will have effective communication and exceptional interpersonal skills. Its essential to build professional relationships with prospective residents, families, suppliers, and professionals. Teamwork is crucial, with members aligning with and supporting the companys values of compassion, thoughtfulness, integrity, and excellence at all times. Are you someone who thrives in a fast-paced environment, is eager to take on new challenges, and has a track record of delivering results? If youre ready to make a meaningful impact and contribute to the success of our mission in providing exceptional care, we encourage you to apply for this exciting opportunity with Crystal Care Collection. £40,000 per annum. Hours of work: Monday to Friday, 09:00-17:00, which equates to 40 hours per week. Place of work: Gillingham Grange, Chard.

Job Description: Business Development Manager – Trade Mastermind Location: Peterborough HQ Salary: £40,000 Base + £48,000 OTE (Uncapped) Package: Monthly Bonuses | Uncapped Commission | Full Training | Car Allowance Private Health | Pension | Career Progression Join the UK’s Fastest-Growing Education Business for Trades and Become a 6-Figure Sales Performer. Founded in 2020 by BBC Apprentice Winner Joseph Valente, Trade Mastermind is the UK’s leading business education and coaching company for the construction industry. We teach tradespeople how to become businesspeople giving them the tools, systems, and strategies to build 7-figure companies and beyond. Since launch, we’ve trained over 5,000 trade business owners, with an average 370 % growth in their first year. In 2026, we’ll open our 20,000 sq. ft. Trade Mastermind University Headquarters in Peterborough the first-ever university for trades featuring a 300-person event arena, state-of-the-art podcast studio, and Peterborough’s first rooftop bar for our team and our clients. Now, we’re expanding our elite sales division and hiring driven Business Development Managers to sell our flagship 7-Figure Construction Business Academy the UK’s only City & Guilds-accredited, 3-year business qualification for trades. The Role Reporting to a High-Performance B2B Sales Manager, you’ll be responsible for enrolling ambitious trade business owners into our academy programmes high-ticket education packages that transform companies nationwide. You’ll manage the full sales cycle from lead to close, both face-to-face at national events and virtually via Zoom or phone, presenting one of the most powerful business training offers in the UK. Performance Metrics • Target: 2 sales per week, • Average order value: £10,000, • Equivalent to £80,000 revenue per month per rep, • e.g.: 2 sales per week x 4( AOV 10,000) =£80,000 x 5% = Bonus £4000 per month What You’ll Do • Convert qualified leads from events, marketing campaigns, and inbound enquiries., • Run high-impact discovery calls, business consultations, and closing presentations., • Attend and sell at national Trade Mastermind events., • Manage your pipeline proactively using CRM and daily KPIs., • Collaborate with your Sales Manager and team to smash monthly and quarterly targets., • Represent the Trade Mastermind brand with professionalism, energy, and belief. What’s In It for You: • £40,000 Base + £48,000 OTE (Uncapped), • Monthly Bonuses & Accelerators for over-achievement, • Car Allowance, • Private Health & Pension Scheme, • World-Class Training & Mentorship directly from CEO Joseph Valente, • Clear Career Pathway to Senior BDM, Team Leader, or Sales Manager, • 25 days holiday + bank holidays + birthday off, • Access to our brand-new 20,000 sq. ft. HQ and national events Who You Are • Proven closer in B2B or high-ticket sales (education, events, or construction experience a plus), • Track record of hitting and exceeding monthly revenue targets, • Confident communicator with strong presentation and objection-handling skills, • Coachable, ambitious, and thrives in a fast-paced, performance-driven environment, • Motivated by personal growth, competition, and financial success The Bigger Vision Trade Mastermind’s three-year vision is to: • Achieve a £100 M + valuation and £10 M + EBITDA, • Serve 1,000 + trade business owners annually, • Launch the Trade Mastermind University the first of its kind globally, • Build the most powerful sales and coaching organisation in the UK Joining now means becoming part of an elite sales force at the forefront of a movement transforming the trade industry and earning life-changing income along the way. Ready to Sell, Earn and Grow? If you’re a high-energy closer who wants to earn six figures, work with elite performers, and be part of the fastest-growing education brand in the UK this is your opportunity

Our client is looking for passionate individual to support learners through the delivery of Functional Skills who is looking for a career progression in education. If you don’t currently hold a teaching or assessing qualification, they are able to support you through the appropriate qualifications and assessments. As a Maths Functional Skills Tutor, you will be responsible for planning and teaching the Functional Skills curriculum, as well as differentiation, and will be required to ensure work is marked, records are kept, and assessment is on-going, ensuring all learners are ready for exams and maintaining a high level of successful pass rates. Main Tasks & Responsibilities • Create effective schemes of works that clearly supports the learning process of individuals, • Prepare and develop innovative lesson plans, designing and delivering group activities, • Diagnose learner’s literacy, numeracy and ICT needs and requirements by using various diagnostic testing and mock tests, • Deliver training to individuals and groups following the programme curriculum, setting objectives and targets for achievement, • Provide one to one support to learners where necessary, • Manage small groups of learners, • Provide appropriate encouragement, guidance, and support to learners to help them progress, • Manage any behaviour issues that arise, with support from the centre manager, • Prepare and submit up to date assessments of learners, across all relevant activities, • Monitor and maintain appropriate paperwork and records of progress and to report all cases of learner sickness and absence, • Complete review paperwork and record learners' progress, • Follow the education inspection framework., • Undertake regular CPD and record it using company documents., • Undertake qualifications where suitable as part of your own learning and development., • Take proactive approaches to ensure Safeguarding and Prevent is embedded into the delivery and ensure issues are raised accordingly, in line with Safeguarding Policy using the appropriate recording and reporting tools., • Prepare for and attend monthly caseload review meetings with your line manager, • Prepare for and attend standardisation meetings as instructed by Quality Assurance, • Ongoing management and administration tasks relating to the CRM and ePortfolio systems, including but not limited to session planning, logging results and providing feedback to learners, • Liaise with relevant team members to ensure learners achieve their targets and progress into appropriate outcomes, • Establish, develop and maintain effective working relationships with other external organisations involved with the service and learners, • Attend monthly team meetings with line manager to discuss feedback Qualifications: • Qualified to DTLLS/Cert Ed/ PGCE (or equivalent), (desirable), • Qualified to PTLLS AET/ CTLLS (or equivalent), • Assessor qualifications (desirable), • GCSE (or equivalent) in English and maths at grade C or above, essential Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

MorePeople have partnered with a not-for-profit organisation based in Peterborough to lead the recruitment of the next Business Support and Event Manager. This is an exciting, multi-faceted role within a small but highly effective team that consistently delivers above and beyond in both influence and impact. There is plenty of room for creative thinking and an opportunity to directly shape the future success of the organisation. Key Responsibilities: Membership Engagement and Administration Act as the primary point of contact for members and potential members Manage membership applications, daily liaison, and general office administration Maintain and update the membership database to ensure accuracy and completenessEvent Management Plan, manage, and deliver high-quality events, awards, forums, and workshops Oversee all aspects of event delivery, including budgets, suppliers, venues, AV, entertainment, sponsors, and guest management Develop and execute marketing campaigns to promote events and maximise attendance Take ownership of event profit centres, including financial administration and reporting Maintain and update event websites and coordinate with external agencies as requiredMarketing and Communications Create and distribute regular newsletters and marketing materials to members Develop creative campaigns to raise the profile of events and membership offerings Monitor industry trends and competitor activity to inform marketing and event strategyStrategy and Development Identify opportunities to expand regional events, workshops, and forums to increase member value Build relationships with partners and sponsors to enhance event offerings Lead or support special projects to drive business development and innovation Maintain a strong understanding of the sector, market trends, and organisational servicesRequirements and Skills: Proven experience in event management, membership services, or marketing Strong project management skills with the ability to manage budgets and timelines effectively Excellent communication and relationship-building skills Experience with CRM systems, CMS website management, and email marketing tools such as Mailchimp Flexible, proactive, and able to work collaboratively in a small team environmentIf you are interested in learning more and want to work with a business making a real impact, please contact Angus on (phone number removed) or (url removed)

GBR Recruitment Ltd are delighted to be working exclusively with a highly progressive, modern green energy services business based in East Anglia, that works with companies & individuals UK wide, supporting them with energy & carbon savings utilising green energy to help meet the government's target to become net-zero by 2050. We have been tasked with recruiting an experienced energy sector based Business Development Manager, to strategically increase new business wins, to manage existing energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales Manager) that is seeking a varied role where you get to work with commercial businesses, private landlords, estate agents, housing associations, home owners & tenants, passionately promoting & delivering green energy solutions for a more sustainable greener future for all. You will be selling energy services such as Domestic & Commercial EPC certificates, plus giving consultative advice on Energy & Money saving techniques supporting landlords, tenants & homeowners (Energy saving measures & Tariff options advice). You will also sell void property energy management solutions, along with selling commercial green energy solutions such as LED lighting, EV charging points & solar PV to UK wide commercial businesses in order to aid them in successfully reducing their carbon footprint & to allow them to be more sustainability focused / eco-friendly. You will be passionate about sustainability & eco-friendly focused solutions that help to combat climate change, improve air quality, reduce pollution & that offer longer term energy solutions, without having a negative impact on the World we live in today. Sales professionals with knowledge of green energy, renewable energy or clean energy or similar solutions, would be most likely suited to this key BDM role. For instance you maybe be a Business Development Manager from within solar power, wind energy, hydro-power, geothermal or biomass industries. Duties: • Sales opportunity Identification & pursuit. Identify & pursue new business opportunities across target markets & target industry sectors., • Sales strategy development & execution. Develop & implement effective sales strategies to meet business goals & to achieve sales targets., • Stakeholder relationship management. Build, nurture & maintain strong, long lasting business relationship partnerships., • Market & Competitor intelligence. Conduct ongoing market research & competitor analysis to anticipate industry trends & uncover opportunities., • Sales presentations & proposals. Prepare & deliver persuasive presentations & tailored proposals., • End-to-end sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale, • Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams, • Industry networking & representation. Networking events, exhibitions etc., • Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional customer experience. With measurable targets & milestones, taking, • full accountability for execution & sales performance delivery., • Diversify & expand the company’s client base across the energy sector., • Client acquisition across all product service areas. Proactively seeking & engaging with potential clients through both in-person & Virtual meetings., • Professionally promoting the company services to prospective clients through presentations, networking & strategic marketing initiatives to, • Stakeholder communication & collaboration, • Achievement of business plan objectives, • Product services expertise, across all of the companies service offerings, • Client relationship management / CRM system updates, • Client documentation & compliance, • Monthly sales reporting & data analysis (MI / KPIs) Attributes: • Strong business development manager / sales management professional with proven experience working within the energy sector., • 360 degree sales professional, strong in sales, business development, account management, customer service, negotiating contracts & more., • Experience in compiling tenders & bids (beneficial), • Strong with CRM systems (Salesforce, HubSpot or similar), • Project management skills, • Passionate about all things green energy & the greener more sustainable ways of living, • Used to covering UK wide & happy to stay away from home when needed in order to meet the needs of the business, • Strong in delivering sales pitches & delivering professional presentations This role is open to anyone living within 1.5 hours of Cambridgeshire, as it will involve 1 day a week in the head office that is situated in this county. Want to work for a modern business & to make the World a healthier place, then apply today! Interviews to take place in February

You don’t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise. At Khaos Control, that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we’re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office – Hybrid £54,000 – £58,000 DOE + Bonus Full-Time | Monday – Friday | Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control – Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That’s where you come in. As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. You’ll own service standards, influence product decisions, and ensure customers don’t just use Khaos Control – they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We’re Looking For: An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What’s on Offer: £54,000 – £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you’re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we’d love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR

Because "good enough" won't cut it! This is a Head of Sales at a business that's already successful - and now wants someone who knows how to build on that success without breaking what works. We operate across the construction, built environment and utilities sectors. Customers range from main contractors to specialist subcontractors. The opportunity is to take a capable sales team and turn them into a consistently highperforming, commercially confident unit. BASIC SALARY: £55,000 - £65,000 BENEFITS: · c£10,000 - £15,000 Bonus · Company car or car allowance (£5k) · 25 days holiday · Contributory pension · DIS x3 · EAP · Health Cash plan LOCATION: Northampton - office/field split of c70%/30% COMMUTABLE LOCATIONS: Leicester, Wellingborough, Kettering, Corby, Market Harborough, Peterborough, Milton Keynes, Rugby, Daventry, Towcester, Bedford, Huntingdon JOB ROLE: What you'll really be doing .... Let's skip the corporate jargon. · Leading a sales function that delivers - not one that just "tries hard". You'll own revenue, margin and pipeline discipline like your reputation depends on it. · Turning a good team into a great one. You'll set standards, enforce them, and coach every week - not once a quarter. You'll be in the office, in the field, on calls, in meetings and everywhere you need to be to show people what great selling actually looks like. · Fixing forecasting (properly). No guesswork. No wishful thinking. Evidencebased forecasts only. · Creating a sales process people actually follow. Clear pipeline stages. Accurate probabilities. Proper nextstep discipline. CRM used as a performance tool, not a graveyard of halfupdated opportunities. · Working shoulder to shoulder with operations and marketing. Selling what can actually be delivered. Improving lead quality. Feeding real customer insight back into propositions and strategy. The team that you'll lead to become sharper, more consistent, and more commercially confident are: · Account Manager - responsible for major / key accounts · Sales Manager - drives deskbased account management / growth · 3 x Business Development Managers - field-based, focusing on larger-ticket opportunities. PERSON SPECIFICATION: What 'Great' looks like (to us and to you) As our Head of Sales, you'll be a leader who can demonstrate the ability to balance motivating and creating a highly engaged successful team with the culture of collaboration, trust and humility. We have the desire to grow, but not at any cost. We want to be informed and knowledgeable but not by micromanaging. Succeeding the right way, is the only way. You'll thrive here if you: · Have proven B2B sales leadership experience (Head of Sales, Sales Director, Senior Sales Manager level) · Improve conversion rates, forecast accuracy and pipeline forecasting wherever you go · Coach by demonstrating, not just by talking · Bring strong commercial judgement and protect margin · Comfortable using CRM and reporting tools to diagnose performance · Learn fast - sector familiarity helps but isn't essential · Have real bid / tender experience and know how to structure a winning submission Your Leadership Style - you don't lead by being the loudest voice in the room. You don't swoop in to "save" deals. Instead, you: · Build trust through consistency, charisma, and knowledge. · Collaborate across functions to strengthen "one team" · Bring humility (and expect it from others) · Raise standards every single week · Stay calm, clear and outcome-focused If you are still reading... · You're probably the kind of Head of Sales who doesn't need handholding. · You know how to build a highperforming team the right way - with structure, coaching, discipline and commercial sharpness. If that's you, we'd love to hear from you. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18409, Wallace Hind Selection

Job description: Revenue Operations Manager - Trade Mastermind Location: Peterborough Salary Range: £50,000 £65,000 per annum Package Includes: Pension | Company Car / Car Allowance | Full Training | Career Progression About the Role Trade Mastermind is looking for a Revenue Operation Manager to join our growing team. This is a fantastic opportunity for a skilled and organised professional to help drive our day-to-day operations, improve processes, and support the growth of our business. You will play a key role in ensuring that all teams work efficiently, projects run smoothly, and our high standards of service are maintained. The ideal candidate will be proactive, solution-focused, and have excellent leadership and organisational skills. Key Responsibilities Operating Model & CRM Architecture - Design, manage, and optimise Trade Masterminds CRM (HubSpot, Entrepot or similar). Own the structure, workflows, automations, reporting, and system governance. Implement & Enable - Lead the implementation of CRM systems across Sales, Customer Experience, Marketing, and Finance. Ensure data integrity, training, and widespread adoption through scalable processes and playbooks. Process & SOPs - Build documentation, SOPs, and workflows to turn verbal tribal knowledge into systems that scale. Work with departmental leads to streamline handoffs, automate where possible, and reduce failures. Data, Reporting & Governance - Build dashboards (e.g. HubSpot reports, spreadsheets) that track KPIs across customer journey, revenue growth, renewal, and operations performance. Set governance on data entry, tagging, and lifecycle stages across the organisation. Cross-Functional Enablement - Partner with the VP of Experience, Sales/CRO, CFO, and CEO to drive sales velocity, retention, upsells, and forecasting via data-driven workflows. Continuous Optimisation - Run audit cadences for CRM hygiene. Identify friction points in onboarding, upselling, reporting, and automate or fix where needed. Desired Experience & Profile Proven background in building, managing, and scaling CRM systems (HubSpot and/or Ontraport preferred) within SaaS or education businesses. Strong track record of implementing RevOps frameworksdeal stages, automation, reporting, and inter-departmental alignment. Skilled in transforming ad hoc operations into scalable playbooks, and training diverse teams for adoption. Data-first thinkercomfortable building dashboards, monitoring accuracy, and establishing governance. Continuous Improvement expertise CI / Lean / Six Sigma Green Belt strongly preferred, with demonstrated experience in process optimisation and reducing operational inefficiencies. Hands-on, scrappy, and builder-mindedwilling to get into the weeds but also lift to strategic oversight. Collaborative and communicativeable to influence across Sales, CX, Finance, and executive leadership. What We Offer Competitive salary: £50,000 £65,000 Continuous professional development with a clear pathway for progression. A fast-paced, entrepreneurial environment with a high-performance culture. Opportunity to work with a nationally recognised brand that delivers tangible business results. Company Equipment Provided Everything you need to succeed Tailored Training & Development Aligned with your personal career goals Vibrant Company Culture Join a motivated, passionate and supportive team Company Events Regular team-building and social occasions Health & Wellbeing Programme Designed to support your physical and mental wellbeing Modern Office Environment High-spec facilities designed to foster productivity Free On-Site Parking Convenience for all staff Sponsored Development Opportunities Courses and qualifications funded for your progression On-Site Gym Access Stay active at work Canteen with Subsidised Food Options Fresh, affordable meals and snacks Company Pension Scheme Secure your long-term financial wellbeing Opportunity be part of a business reshaping the construction sector Trade Mastermind Style Why Its Exciting Youll be joining at a pivotal moment. Weve outgrown verbal-only operations. Were ready to architect our future. Youll own the systemsthe blueprint that powers repeatable growth, scales our coaching, and ensures our teams run like a well-oiled machine. Were a founder-driven, fast-paced, scaling education SaaS business. If you like the idea of turning complexity into systems, building your legacy from ground up, and seeing your work multiply revenue and impactthis is the place for you. TPBN1_UKTJ

Automotive Parts Business Development Manager (Cars, Vans & Trucks) Territory: Leicester, Peterborough, Thetford & Cambridge Salary: Competitive + Bonus Benefits: Hybrid/Electric Company Car, Phone, Laptop Hours: Monday Friday We are currently recruiting for an Automotive Parts Business Development Manager to join a growing automotive business covering the Leicester, Peterborough, Thetford and Cambridge areas. This role is focused on developing and growing parts sales across a range of cars, vans and trucks. Its a great opportunity for a target-driven sales professional who understands the full sales process and is confident selling and closing deals face-to-face. Full product training will be provided. The Role Develop and grow automotive parts sales within your territory Identify and win new business opportunities with garages, fleets and trade customers Build and maintain strong relationships with existing and new clients Manage the full sales process from prospecting to closing deals Promote a wide range of car, van and truck parts Increase brand awareness and market share within your region Work closely with internal teams to ensure customer needs are met Spend approximately 85% of your time in the field meeting customers What Were Looking For Proven sales or business development experience (35 years preferred) Strong face-to-face sales experience and closing ability Experience within an automotive parts, motor factor, commercial vehicle or dealership parts environment Good understanding of the sales process and relationship management Strong communication, negotiation and organisational skills Experience using CRM systems and Microsoft Office Ability to manage and develop a sales territory independently Whats On Offer Competitive salary + performance-based bonus Hybrid or electric company car Company phone and laptop Full training on products and systems Opportunity to grow within an established automotive business TPBN1_UKTJ

You don't just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function – it's a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we're looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office – Hybrid £54,000 – £58,000 DOE + Bonus Full-Time | Monday – Friday | Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control – Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That's where you come in. As our Service Delivery / Customer Support Manager, you'll lead the team that customers rely on when it matters most. You'll own service standards, influence product decisions, and ensure customers don't just use Khaos Control – they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: • Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We're Looking For: • An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: • Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What's on Offer: • £54,000 – £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you're a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we'd love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. TPBN1_UKTJ

Junior Business Development Manager Position Title: Junior Business Development Manager Salary: Up to £32,000 per year + Company Commission & Performance-Based Bonus Location: Peterborough Reports To: Sales Manager Job Type: Full-Time office based – 9:00am to 5:00pm, Monday to Friday (30 min lunch break) A growing technology solutions provider is looking for a Junior Business Development Manager to support the sales team in driving new business and expanding market presence. This is an excellent opportunity for someone with some sales or business development experience who wants to build their career, develop their skills, and gain hands-on experience in a professional sales environment. As a junior team member, you will be focused on supporting the sales process, generating leads, and learning how to engage and manage client relationships under the guidance of senior colleagues. Key Responsibilities Lead Generation & Market Research Identify potential clients and new business opportunities through research, networking, and outreach. Assist in generating leads via email, phone calls, social media, and other channels. Maintain and update the CRM system with new leads and client information. Monitor industry trends and competitor activity to support sales planning. Customer Engagement Support Assist in building relationships with new and existing clients. Support the team in presenting products and solutions to potential customers. Help understand client needs and assist in preparing tailored proposals or solutions. Attend client meetings or site visits alongside senior team members when required. Sales Administration & Support Prepare sales documents, proposals, contracts, and reports as required. Support the Sales Manager with pipeline tracking and reporting. Collaborate with marketing and other internal teams to support campaigns and promotions. Qualifications & Skills 0–2 years of experience in sales, business development, or customer-facing roles, with a demonstrable track record of contributing to business growth, which can be discussed and evidenced during the interview Strong communication and interpersonal skills. Motivated, proactive, and eager to learn. Basic understanding of sales processes and lead generation techniques. Comfortable using CRM software and standard office tools. Full driving licence is desirable for client visits. Interest or some knowledge of technical products or electronics. Ability to work independently while following guidance from senior team members. Ideal Candidate Enthusiastic, reliable, and keen to start a career in business development and take career to the next level Willing to learn, take initiative, and support the sales team. Comfortable engaging with clients under supervision and contributing to lead generation efforts. Team player with a proactive and positive attitude. If you are ready to take your career to the next level and have a genuine passion for sales and building client relationships, then apply today or give Kara a call on (phone number removed) INDPB

B2B Customer Account Manager – Trade Mastermind Location: Peterborough HQ £40,000 Base + £30,000–£50,000 Annual Bonus Potential (OTE £70,000–£90,000) Package: Monthly Bonuses | Private Health | Pension | Car Allowance | Full Training | Career Progression Drive Success Across a Portfolio of Trade Business Clients Combining Account Management, Customer Support, and Commercial Upselling. Founded in 2020 by BBC Apprentice Winner Joseph Valente, Trade Mastermind is the UK’s fastest-growing business education and coaching company for the construction industry. We teach tradespeople how to become businesspeople giving them the tools, systems, and knowledge to scale from the tools to seven figures and beyond. We’ve trained over 5,000 trade business owners, who on average achieve 370% growth in their first year with us. In 2026, we’ll open our 20,000 sq. ft. Trade Mastermind University Headquarters in Peterborough the first-ever university for trades featuring a 300-person event arena, a state-of-the-art podcast studio, and Peterborough’s first rooftop bar for our team and clients. Now, we’re hiring a B2B Customer Account Manager to join our elite customer success division responsible for managing, supporting, and growing a portfolio of up to 100 trade businesses enrolled in our 3-year academy programmes. The Role This is a hybrid of relationship management, coaching, and commercial growth. You’ll be the first point of contact for your portfolio ensuring each customer is fully supported, fully engaged, and achieving measurable results. You’ll also upsell them into the additional in-house services they need from our sister company Trade Group Services (TGS) including websites, recruitment, digital marketing, social media, business funding, and CRM systems to accelerate their growth journey. You’ll work closely with finance and billing to ensure customers receive great service and pay on time, maintaining the financial health of your customer portfolio. The Four Core Responsibilities of a Customer Account Manager at Trade Mastermind • Drive Customer Attendance Make sure your businesses attend every training session and academy day ensuring they stay engaged, accountable, and on track for success. • Deliver Customer Results Track your customers’ monthly progress and ensure they achieve wins and results every month. Celebrate their milestones and keep them focused on growth. • Upsell Growth Services Identify what each business needs next and upsell the right in-house Trade Group Services to help them scale from websites and marketing to recruitment and finance solutions. • Support Credit Control & Billing Work with our finance team to maintain excellent service standards and ensure your clients stay up to date with payments throughout their programme. What’s In It for You • £40,000 Base Salary + £30,000–£50,000 Annual Bonuses (OTE £70,000–£90,000), • Monthly Bonuses & Accelerators for over-achievement, • Private Health & Pension Scheme, • Car Allowance, • Full Training & Continuous Coaching from senior leadership, • Career Progression Pathway to Senior Account Manager, Head of Customer Success, or Business Coach, • Up to 25 days holiday + bank holidays + birthday off, • Access to our brand-new 20,000 sq. ft. HQ and national Trade Mastermind events Who You Are • Experienced Account Manager, Customer Success Manager, or B2B Relationship Executive, • Confident supporting and selling to small business owners, • Naturally organised, structured, and disciplined, • Skilled at building relationships while driving accountability and results, • Comfortable managing multiple accounts, pipelines, and CRM systems, • Commercially aware and confident with billing, credit control, and renewals, • Background in education, coaching, or construction/trades is a plus The Bigger Vision Trade Mastermind’s three-year vision is to: • Achieve a £100 M + valuation and £10 M + EBITDA, • Serve 1,000 + trade business owners annually, • Launch the Trade Mastermind University – the first of its kind globally, • Build the UK’s most impactful business education and service ecosystem for trades Joining now means becoming a key part of our customer success engine supporting hundreds of entrepreneurs to grow while developing your own career inside one of the UK’s most ambitious growth companies. Ready to Manage, Support, and Scale Trade Businesses Nationwide? If you’re a relationship-driven professional with a commercial mindset who thrives in a fast-paced, high-performance environment this is your opportunity to make a real impact

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