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Hotline Technical Support Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets while providing excellent consistent customer service. Knowledge and Skills: • IT network design skills, knowledge and experience, • IT troubleshooting skills, knowledge and experience, • IP CCTV system design skills, knowledge and experience (desirable), • IP CCTV troubleshooting skills, knowledge and experience (desirable), • Analogue CCTV system design skills, knowledge and experience - desirable for existing systems and migration) (desirable), • Analogue CCTV system troubleshooting skills, knowledge and experience - desirable for existing systems and migration) (desirable), • Door Entry System Design skills, knowledge and experience (desirable), • Door Entry System troubleshooting skills, knowledge and experience (desirable) Competences: • Studying or Completed the CompTIA IT certification or an equivalent qualification, • A good team player who is able to work with other team members to achieve team targets, • Attention to detail, • Good communication skills as well as interpersonal skills to understand customers’ needs and meet their expectations, • Good problem solving skills and resilience, • Positive attitude towards work, • High integrity

As Social Media Channel Manager at Sanderson Design Group, you will lead strategy and execution of social media across our portfolio of 6 interiors brands. With a particular focus on leveraging both paid and organic tactics to drive engagement, brand equity, and conversion. The role spans both direct-to-consumer and trade-focused brands, with a strong emphasis on performance marketing and digital innovation. You will be responsible for creating and executing robust channel strategies, managing our influencer and affiliate programmes, and owning community engagement. Working closely with brand, digital trading, performance marketing, and customer teams, you’ll ensure our social presence supports commercial goals and brand storytelling. You will manage a small team and collaborate with internal and external partners to continuously evolve our approach in a fast-changing social landscape. Ultimately positioning our brands as leaders in the luxury interiors industry. Responsibilities. Drive measurable growth, engagement and conversion through owned social media channels, supporting both D2C and trade objectives. Social Strategy & Planning • Lead and evolve the social media strategy for all brands across organic and paid channels -aligned to both brand and commercial objectives, • Develop platform-specific strategies for Instagram, Pinterest, TikTok, YouTube and LinkedIn -ensuring content is tailored to each platform's format, audience behaviour and brand fit, • Manage and adapt a forward content calendar that supports new collection launches, campaigns, key commercial moments and peak trading periods., • Ensure consistent brand storytelling while maximising cross-brand and cross-platform opportunities, • Maximise synergy between organic and paid efforts. Influencer & Affiliate Marketing • Lead the influencer strategy across all brands, managing relationships, briefs, contracts, and performance, balancing long-term brand advocates with performance-driven partnerships that support growth and conversion., • Ensure influencer content quality and ensure partnerships align with brand values and commercial objectives., • Oversee affiliate marketing activity onboarding creators, managing content, and reporting on ROI, • Deliver measurable reach, engagement, and conversion through a blend of organic partnerships and performance-led collaborations Performance, Reporting & Optimisation • Define and own KPIs for audience growth, engagement, reach, social-led traffic, sample requests, and ecommerce revenue, • Produce weekly and monthly performance reports, including channel-by-channel insights and optimisation recommendations, • Use data to drive ongoing refinement of social content, format testing, and campaign planning, translating insights into strategic actions including content format shifts to paid optimisation., • Partner with digital trading, CRM, and media teams for integrated performance tracking Team & Cross-Functional Collaboration • Line manage a small team, supporting prioritisation, training, and professional development, • Collaborate closely with Digital Trading Manager, CRM, Customer Service, and Brand Marketing teams to deliver an integrated customer experience, • Liaise with agencies and external partners to ensure aligned messaging, reporting, and best practice Innovation, Market Awareness & Industry Trends • Stay informed on emerging social trends, platform updates, and industry benchmarks, particularly in the interiors and lifestyle sectors, • Continuously test and adopt new content formats across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Monitor emerging formats, trends, and behaviours across platforms, experimenting and sharing best practices., • Share learnings and innovations with internal teams to foster a test-and-learn culture Community Management & Engagement • Develop and implement a proactive community management strategy to foster relationships, brand loyalty, and advocacy., • Oversee engagement across all social platforms, responding to queries, reacting to UGC, and escalating issues as required., • Identify and nurture brand advocates and micro-communities within our audience base., • Partner with the Customer Service team to ensure timely and brand-aligned responses across platforms. Content & Campaign Execution • Collaborate with content team, stylists, designers and brand teams to ensure product launches and seasonal campaigns are social-first. Aligning on content formats with campaign objectives, from awareness to conversion, • Ensure products are presented with a strong call-to-action, from sample requests to D2C sales and stockist referrals Measures of Success. • Channel and audience growth across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Increased traffic, sample requests, and sales driven via social channels including ecommerce conversions and trade enquiries, • ROI from influencer and affiliate partnerships, • Timely delivery of social support for campaigns and launches, • Insight-led planning and cross-functional collaboration, • Integration of organic and paid social strategies with overall marketing objectives Skills & Experience. • Degree in Marketing or related discipline or equivalent industry experience., • 5-10 years proven experience managing social for direct to consumer and trade luxury or lifestyle brands., • Strong working knowledge of organic and paid strategies across Instagram, Pinterest, TikTok, and YouTube — including format best practice and platform tools, • Demonstrated success in driving community engagement, conversion, social-led traffic, sample activity and brand advocacy, • Strong background in influencer management, affiliate relationships with measurable performance outcomes, • Proficient in analytics tools (Meta Business Suite,, • Pinterest Analytics, TikTok Insights, etc.)., • A commercial thinker with an analytical mindset, confidence in using performance data to drive decisions, • Exceptional communication, creative briefing, project management, content planning and copywriting skills. About Us. Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products. In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V. We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.

Applications Support Manager (North London On-SIte) We’re working with a leading UK private higher education provider with campuses in London, Birmingham, Manchester, and Leeds, as well as international sites. They deliver vocational, undergraduate, and postgraduate programmes in partnership with UK universities, with a strong focus on widening access to education, supporting diverse learners, and promoting employability through flexible learning and industry-aligned courses. They’re looking for an Applications Support Manager who will be responsible for managing and supporting a portfolio of business applications and technology solutions. This includes oversight of the architecture, support, maintenance, deployment, and enhancement of commercial software applications, with a particular focus on core system software and related integrations in an MS Azure cloud environment. The role also involves planning and overseeing technical development delivered by internal teams and external vendors, ensuring alignment with business objectives. The post-holder will act as the primary point of contact for internal business stakeholders and vendor partners. Responsibilities • Manage the activities of direct reports in application maintenance and development for Software-as-a-Service (SaaS) applications (e.g., Thesis, Zoho, Moodle, EventMAP) and integrations with MS Azure cloud-based systems., • Work with business and IT stakeholders to plan, prioritise, and schedule application enhancement requests, providing guidance to the applications development team., • Take accountability for the availability and performance of the application portfolio, including incident management and release processes., • Maintain stakeholder satisfaction through quality delivery and effective change management., • Communicate defect status to management at various levels., • Partner with technical leaders to ensure proposed solutions align with information, technology, infrastructure, business, and security architectures., • Oversee adherence to technical standards, including reviews of specifications and application code., • Manage relationships with vendors, consultants, IT teams, and internal stakeholders., • Stay engaged with hands-on technical work while also leading the team. Essential Skills & Experience • Degree or equivalent qualification, or significant relevant work experience in a similar role., • Expertise in business process analysis, requirements gathering, solution design, vendor management, enterprise application support (ERP/CRM), and a strong understanding of the student lifecycle., • Experience working with ERP environments; knowledge of Thesis SM is advantageous., • Previous experience in a management or supervisory capacity within an application delivery team., • Strong communication and presentation skills., • Demonstrated project and team management abilities. Key Result Areas • Develop and execute the strategic plan for enterprise applications., • Ensure optimal performance, reliability, and availability of enterprise applications., • Minimise downtime and end-user issues., • Maintain effective relationships with application vendors and internal stakeholders. Additional Information • The Applications Support Manager is expected to:, • Demonstrate commitment to organisational values and regulations, including equal opportunities., • Support social, economic, and environmental responsibilities, including minimising environmental impact in the role., • Contribute to maintaining a safe and secure working environment for staff, students, and visitors.

We're looking for a Key Account Manager for our UK & Ireland business. Maintain CRM focusing on long-term partnerships, especially with key customers.

As CRM Manager you will act as the Area/Regional lead on the CRM system and information held on the system ensuring data is utilised effectively to generate sales. Due to our continued growth strategy, we are looking to recruit a CRM Manager to join our Sales Team covering both the West Midlands (Wo

Tactical and Dealer Marketing Manager to develop and implement Kia UK Limited’s (KUK) Marketing plans to become Leaders in Digital Solutions including Digital Showroom POS, Kia Marketing Portal, Digital media like search marketing and elements of CRM with the aim of building a loyal Kia customer d

Tactical and Dealer Marketing Manager to develop and implement Kia UK Limited’s (KUK) Marketing plans to become Leaders in Digital Solutions including Digital Showroom POS, Kia Marketing Portal, Digital media like search marketing and elements of CRM with the aim of building a loyal Kia customer d

Database Compliance Manager, Kingston upon Thames. Previous Experience as a Database Controller or CRM Administrator / Manager. Data privacy compliance experience.

We’re looking for a proactive CRM & Marketing Manager to help shape and execute campaigns that connect with our guests and grow our loyal customer base. As the CRM & Marketing Manager, you will play a key role in developing and delivering customer-centric marketing initiatives across both digital

SENIOR DIGITAL MARKETING MANAGER. As a Senior Digital Marketing Manager, you can expect to be involved in the following:. You’ll lead a team of 5 covering CRM, paid digital, social, and content, and work closely with the brand & campaigns team.

CRM Project & Delivery Manager. At Ministry of CRM, we create data-driven eCRM strategies and email marketing campaigns for some of the world’s most iconic brands. As we continue to grow, we’re looking for a skilled and client-focused eCRM Project Manager to join our team and lead the delivery o

Senior CRM Project Manager (12-Month FTC). CRM transformation project from start to finish. Define and lead the CRM strategy and roadmap, aligning with broader transformation goals.

CRM, email, and retention strategy. CRM, retention, and email marketing experience. First Stage: Teams call with the hiring manager.

We are looking for a Senior Customer Engagement / CRM Manager who is confident using Braze?.

To help us continue on our already impressive growth trajectory, we’re on the lookout for an experienced Senior CRM Manager to own our CRM strategy across our English speaking markets, delivering second to none CRM marketing campaigns that help position our brands as the number one betting and cas

You’ll own CRM strategy and execution, working cross-functionally to build campaigns, optimise flows, and ensure the customer experience keeps subscribers engaged and loyal.

First Stage: Teams call with the hiring manager. CRM, email, and retention strategy. CRM, retention, and email marketing experience.

CRM Platform Manager, Salesforce. CRM Platform Manager ideally with a background in Salesforce is sought by investment banking business. You will be an expert in CRM platforms and data management ideally with a strong grasp of financial services business processes.

The CRM team at Motorway supports the rest of the business with communications to sellers and dealers across multiple channels, in particular via email, SMS and push notifications. In this role, you'll join our Seller CRM team, and your main areas of focus will include:. Acting as the main CRM conta

We're looking for a strategic and detail-oriented CRM Manager to lead guest engagement and retention strategies across a collection of design-led lifestyle hotels. As CRM Manager, you'll oversee everything from database segmentation and campaign planning to automation and post-stay journeys. Design

You'll manage two CRM managers and a CRM exec, collaborating closely with Marketing, Product, Data and Sales to ensure our CRM initiatives are insight led, customer centric and aligned with broader business objectives. Effective people manager across x 2 CRM Managers and x 1 CRM Exec. We're looking

You'll own CRM strategy and execution, working cross-functionally to build campaigns, optimise flows, and ensure the customer experience keeps subscribers engaged and loyal. CRM experience, ideally in a D2C or fast-paced environment.

The CRM & Loyalty Manager Mission:. Proven experience in CRM, retention marketing, or loyalty management — ideally in retail or ecommerce. Commercially minded, understanding how CRM activities link to business KPIs.

CRM, email, and retention strategy. B50;️ 3+ years of hands-on CRM, retention, and email marketing experience.

Senior Operational Client Relationship Manager (OCRM) & Project Manager – Director. We are seeking a dynamic CRM Campaign Manager to deliver our CRM efforts within our in-house Marketing team. Placemaker Manager (Customer Service and Membership Manager).

SENIOR DIGITAL MARKETING MANAGER. As a Senior Digital Marketing Manager, you can expect to be involved in the following:. You'll lead a team of 5 covering CRM, paid digital, social, and content, and work closely with the brand & campaigns team.

As a CRM Campaign Manager for HOKA and Teva in Europe, you will lead the execution of data-driven, brand-enhancing CRM campaigns across our key European markets. As a CRM Campaign Manager for HOKA and Teva in Europe, you will lead the execution of data-driven, brand-enhancing CRM campaigns across ou

A prestigious investment banking firm is looking for a CRM Platform Manager with deep configuration expertise in DealCloud or Salesforce. CRM Platform Manager - DealCloud/Salesforce. CRM, DealCloud, Salesforce, Configuration, Platform Management.

As a trusted strategic partner to Reapit, Dezrez, Rex, MRI and a number of other prominent CRMs, we provide powerful property data and tools to help agents stay on top of market trends, win new business, and leverage their CRM to its fullest potential. From launching new features, managing the CRM (

The CRM Manager will be responsible for managing and optimising the firm’s Client Relationship Management (CRM) system to enhance client service, drive business development, and enable strategic decision-making. This role is critical in ensuring the CRM system is well-maintained, user-friendly, an

The Senior Marketing & CRM Manager will play a critical role in shaping and executing a consumer-centric marketing strategy that enhances brand loyalty, drives client engagement, and strengthens customer relationships. Proven experience in CRM, marketing strategy, or client engagement, ideally withi

You’ll own CRM strategy and execution, working cross-functionally to build campaigns, optimise flows, and ensure the customer experience keeps subscribers engaged and loyal. CRM experience, ideally in a D2C or fast-paced environment.

We are looking for a Senior Customer Engagement / CRM Manager who is confident using Braze.

As a CRM Campaign Manager for HOKA and Teva in Europe, you will lead the execution of data-driven, brand-enhancing CRM campaigns across our key European markets. CRM Campaign Manager, HOKA page is loaded. Line manage 3-4 CRM Executives, supporting workload prioritization, QA, and development.

Manage a team including CRM Manager, CRM Executive, Digital Marketing Specialist, Social Media & Content Manager, and Content Executive. A well-known UK brand is looking for a Senior CRM & Digital Marketing Manager to take ownership of integrating CRM and digital performance marketing. Senio

Join the Lacoste Team as our CRM Manager!. Retail & CRM experience: Background in premium/luxury retail with hands-on CRM, loyalty, and clientelling expertise. Define key CRM KPI's andpartner with retail and partner networks to drive success.

We offer a full suite of software options for our clients, but in particular specialise in CiviCRM, the dedicated nonprofit CRM, the Drupal CMS platform, and we are also the creators of the CiviPlus platform. We are looking for a talented and ambitious new Project Manager to join the Compuco team. M

Work with modern CRM tools and forward-thinking teams. Get notified about new Customer Relationship Management Manager jobs in. Senior Consultant specialised in CRM, Marketing Automation, Email, Retention & Loyalty professionals.

Continuously optimise offers for increased profitability by experimenting with segmentation audience and reward conditions across CRM, Brand and Acquisition campaigns. Transaction and Account Management Manager. Minimum of 4 years’ CRM experience, ideally from a similar role in the iGaming industr

Run cross-functional workshops and sessions to define CRM needs, customer journeys, and capabilities. Represent CRM at senior meetings, presenting results, investment cases, and transformation progress. Maintain a library of reusable, brand-compliant CRM assets.

We are keen to appoint a Junior CRM Manager to support the Manager in driving the delivery and development of our customer retention and acquisition activities across all of our brands and markets. Duties and responsibilities as Junior CRM Manager will include:. To be successful as Junior CRM Manage

Are you a CRM expert with a passion for transforming customer data into engaging, insight-driven journeys? At PizzaExpress, we're looking for a CRM superstar to own and evolve our customer relationship strategy while creating standout omnichannel campaigns that drive loyalty, increase lifetime value

The CRM Manager is responsible for planning, implementing, managing and optimising Rab’s CRM strategy to increase brand awareness, build customer loyalty and drive sales through D2C. Develop and manage an exciting CRM strategy for Rab’s Pro Program to engage and convert industry professionals wh

Are you an experienced CRM professional looking for an opportunity to make an impact? We’re seeking a skilled individual to join a Financial Services business on a temporary basis to cover some urgent CRM projects. This is an exciting opportunity to lead key CRM initiatives and drive engagement ac

Join our growing team and help us shape meaningful, results-driven CRM strategies that build stronger customer relationships and boost monetization across global markets. Act as the operational lead for CRM initiatives, balancing hands-on execution with strategic input. Familiarity with UX & CRM KPI

A global investment management firm is hiring for a Salesforce CRM Manager in a newly created role in the business. Lead a global CRM Working Group. Our client is looking for a candidate with experience in supporting the Distribution business and driving a CRM strategy throughout the firm.

A well-known consumer financier is seeking a CRM Manager to join their new Growth team!. As the CRM Manager, you will work on the end-to-end campaign lifecycle, specifically focused on new or lapsed customers, offering you the chance to be creative and drive greater personalisation from both a B2B &

The CRM Manager will be responsible for executing and optimising Avant Arte’s email campaigns, in close collaboration with. In addition, the CRM Manager will be responsible for the overall health of Avant Arte’s mailing list, and will take ownership of the testing plan. This role is integral to