Technical Account Manager
3 days ago
Cheltenham
Technical Account Manager Tamworth (Office-Based with UK Travel) An exciting opportunity has arisen for a Technical Account Manager to join a well-established and highly respected specialist business within the wood renovation and repair sector. This is a commercially focused, hands-on role combining technical expertise, contractor engagement, and business development. You will play a key role in growing market share, developing partnerships, and delivering high-level technical support and training across the UK. The Role Reporting to the UK General Manager, you will: • Deliver training to contractors and specifiers, • Conduct site inspections, surveys, and produce detailed reports, • Manage technical complaints and quality control, • Develop new contractor users and support distributor partners, • Monitor projects with clients and contractors, • Maintain CRM systems and contribute to case studies and social media, • Confident, tenacious and comfortable approaching new prospects, • Strong relationship-builder at all levels, • Highly organised and able to work to deadlines, • Specialist knowledge in timber repair / rot repair / joinery restoration, • Understanding of paint systems, • Knowledge of the UK application sector, • Strong training and presentation skills, • CRM experience essential, • MS Office proficiency (CAD desirable), • Minimum 3 years’ relevant experience, • GCSE (or equivalent) English and Maths