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Job Title: Inside Sales Representative Location: Bromsgrove, United Kingdom Employment Type: Full-time Industry: Manufacturing | Mechanical Power Transmission Components | Engineering Services Job Description: The Inside Sales Representative is responsible for the remote management of trade accounts, including quotation and order processing, as well as proactive virtual selling activities. The representative will nurture and develop these accounts and identify accounts that should be considered for outside sales support. Key Responsibilities: Accounts • Make connections and develop relationships with existing trade accounts., • Regularly and proactively engage with key contacts at assigned accounts to identify opportunities for conversion and growth., • Liaise between the inside staff and trade accounts to ensure that key opportunities are prioritized and followed up., • Contribute to commercial decision-making/planning discussions. This includes the evaluation and successful onboarding of new accounts., • May require making occasional site visits when appropriate. Trusted Advisor • Gain trusted advisor status from customers by demonstrating an expert knowledge of the products, applications, and industries., • Support initiatives to identify and implement pricing adjustments by gaining a deeper understanding of the competitive landscape. Lead Generation • Hunt for new leads and develop plans to pursue these opportunities., • Utilize online tools such as Salesforce and LinkedIn to identify and record new sales leads. Collaboration • Collaborate with the Local Division Manager, Territory Managers, and Customer Service Team., • Engages with the following resources to leverage sales growth: Dodge Product Marketing, Product Management, Engineering, and manufacturing Plants. Performance Measurement & Reporting • Timely reporting of sales for assigned accounts. Utilization of Salesforce.com, Power BI, and other sales tools to maximize account growth. Required Qualifications: • Organization skills., • Able to work independently with minimal supervision., • Competent and professional usage of Outlook, Excel, PowerPoint, ERP and CRM systems., • Bachelor’s Degree, preferably technical in nature, or equivalent/relevant job experience. Physical Requirements: • Speak and present in person and virtually to individuals and small groups., • Able to lift and pull up to 50 lbs. Essential Job Functions: • Grow the Dodge business by acting as a trusted advisor to increase volume and capture new business opportunities., • Develop relationships and network within tier 2 distribution channels., • Collaborate, strategize, and formulate a yearly business plan with existing and new key customer contacts.

ROLE OVERVIEW The Events Company delivers all types of events from team building to gala dinners, conferences, and away days. The role of Account Manager is to increase conversion rate by developing and growing a portfolio of clients by taking a proactive, consultative approach to event sales. You will work closely with clients to understand their objectives, identify opportunities to add value, and maximise revenue through upselling and cross-selling of services, including venue finding, AV, and event management. You will own the sales cycle from initial enquiry through to contract, before handing over to the logistics and delivery team to plan and execute the event. Following delivery, you will re-engage clients to gather feedback, strengthen relationships, and secure future business opportunities. KEY RESPONSIBILITIES • Manage and respond to a range of enquiries via multiple channels, following the agreed enquiry handling process, • Take a consultative approach to understand client objectives, budgets, and wider business goals, positioning tailored event solutions, • Proactively grow revenue from existing clients through upselling, cross-selling, and repeat bookings, • Identify and deliver venue finding solutions, sourcing and recommending suitable venues aligned to client needs, • Build and nurture long-term relationships with key clients and agents to drive loyalty and repeat business, • Prepare and present compelling proposals, quotations, and presentations that demonstrate value and maximise conversion, • Ensure proposals align with client budgets while maintaining agreed profit margins, • Arrange and lead client meetings, site visits, and presentations (virtual and in-person), • Successfully convert enquiries into confirmed bookings, • Manage the process through to contract signature, • Ensure all commercial terms, costs, and margins are accurate prior to handover, • Complete a comprehensive handover to the logistics and delivery team, ensuring all client requirements and expectations are clearly communicated, • Raise client invoices and work with the accounts team to manage payment schedules, • Ensure all supplier costs are captured accurately and submitted with relevant purchase orders, • Build and maintain strong relationships with trusted suppliers and partners, • Negotiate best rates and commercial terms to maximise profit margins while maintaining service excellence, • Source new suppliers where appropriate to enhance offering and competitiveness, • Re-engage client’s post-event to gather feedback, review performance, and identify opportunities for repeat or new business, • Keep clients informed of new products, services, and event ideas to drive ongoing engagement, • Work closely with the wider sales team to identify new commercial opportunities, • Maintain accurate and up-to-date information within CRM systems, following all sales processes and procedures, • Ensure all processes are followed consistently and to a high standard JOB QUALIFICATIONS & REQUIREMENTS • Strong consultative selling and account management skills with a focus on relationship building, • Proven ability to grow accounts and drive repeat business, • Strong commercial acumen with experience in supplier negotiation and margin management, • Excellent communication, presentation, and negotiation skills, • Highly organised with strong time management and attention to detail, • Commercially aware with the ability to balance client needs and profitability, • Proficient in Microsoft Office, • Experience of using a CRM (i.e HubSpot), • Experience within live events, hospitality, or venue sourcing is highly desirable LOCATION • Based at our Redditch (Worcestershire, UK) Head Office SALARY • Upon application, • Plus company and individual bonus scheme BENEFITS INCLUDE • 25 days holiday plus bank holidays, • Hybrid working - 3 days in the office, • Flexible working hours (Monday - Friday), • Company bonus Applications: To apply for this role, please send a copy of your CV to recruitment@theeventscompany.co.uk along with a cover email explaining why you would like to work for us and why you think you are the right person for this position. Expected start date: July 2026

Connect CRM performance to broader commercial metrics using Google Analytics alongside Klaviyo and Shopify data, providing a clear picture of CRM's contribution to overall business performance. You will take primary responsibility for CRM at Antler — our flagship British travel brand — while als

UK Limited is looking for a UK CRM Manager to design and execute innovative CRM campaigns across multiple channels, enhancing customer engagement and driving repeat purchases. You will leverage your expertise in CRM platforms, particularly Braze, to develop personalized customer journeys.

A major UK retailer is looking for an experienced CRM Manager with a strong broadcast and Ometria background to join a fast-paced team on an initial 3-month contract. Creating a time-tracking and capacity framework for CRM builds. Supporting and coaching three CRM builders, helping evolve build appr

CRM/lifecycle marketing, including 1+ years in a manager capacity, with a proven ability to structure and solve ambiguous business problems. We are seeking a Marketing Analytics Manager to define and execute the analytical strategy for our global CRM program, supporting both Personal and Business cu

Lookers plc is seeking a Customer Lifecycle Manager to join their team in East Midlands on a 6-month fixed-term contract.

We’re looking for a commercially driven CRM Manager to lead customer retention, engagement and lifecycle marketing across a portfolio of exciting late‑night hospitality venues. This role would suit someone with experience in CRM, email marketing, customer lifecycle marketing or retention‑focus

CRM & Loyalty Manager | DTC & B2B | West Midlands | Competitive Salary + Benefits. Plan, execute and optimise CRM campaigns across email, SMS and other direct communication channels. Rare opportunity to take ownership of CRM and loyalty within a growing retail business.

Fanatics is looking for an experienced marketing professional specializing in lifecycle and CRM marketing to join their team in Greater London. The ideal candidate has over 3 years of marketing experience, proficiency in CRM tools like Braze, and strong organizational skills.

We’re looking for a highly motivated and commercially driven CRM Assistant Manager to help deliver best‑in‑class customer communications across email, push, SMS, and in‑app channels. As a Assistant CRM Manager you will. This role will play a key part in executing and optimizing CRM campaigns

As part of this growth, we are seeking an experienced HubSpot CRM Manager to take end‑to‑end ownership of our CRM environment and ensure our systems, data, and reporting support a scalable and high‑performing revenue engine. You will own CRM architecture, including pipelines, lifecycle stages,

Search is seeking a CRM Manager in London to lead lifecycle marketing strategies within a dynamic digital marketplace. This high-growth role emphasizes designing multi-channel CRM campaigns and driving customer engagement through data-driven insights. Candidates must have hands-on experience with CR

We are partnering with a highly recognisable, mission-led consumer brand undergoing an exciting transformation phase and seeking a CRM and Loyalty Manager to help shape the future of customer engagement. Working closely with an experienced brand strategist and senior leadership team, this role offer

Senior Manager, CRM Orchestration. As Senior Manager, CRM Orchestration, you will lead the evolution of our orchestration strategy across One-to-Many and One-to-One communications. Sitting at the intersection of strategy, technology and customer experience, this role calls for strong CRM expertise,

We’re hiring a CRM & Lifecycle Manager to own email and SMS execution day to day. Hands‑on experience building and sending campaigns in CRM platforms (Klayvio, Ometria). You'll be responsible for making sure CRM supports key trading moments, drives repeat purchases and works closely with paid an

Wir entwickeln KI-gestützte E-Commerce-Plattformen für B2B-Kunden und suchen Dich als CRM / Revenue Operations Manager (m/w/d) zur Verstärkung unsere Go-to-Market Teams. In dieser Rolle hebst Du unser CRM / Go-to-Market-Engine technisch, datenbasiert und prozessual auf das nächste Level. Sichers

Oversee the management of client relationship management (CRM) systems, developing effective segmentation strategies to optimize targeting and engagement. Own CRM Marketing Automation & Lifecycle Roadmap that aligns account engagement and campaign marketing activity across prospect, pursuit, bid, on

Customer Operations Project Manager (CRM, Email Marketing, Lifecycle Campaigns). Deliver CRM and email marketing campaigns end-to-end. CRM project management or email marketing delivery experience.

A leading international insurance group is seeking a Programme Manager to lead technology transformation initiatives.

As a senior leader within the marketing organisation, the Senior CRM Manager will own the CRM vision and long-term strategy, ensuring CRM is a core growth engine for the business. We are looking for a Senior CRM Manager to support TFG London who will be responsible for the strategic leadership and p

You'll own the CRM and loyalty function end-to-end - from strategy through to execution - driving revenue across tables, rooms, events and the loyalty club. Experienced in CRM strategy and delivery - owning campaigns, segmentation, automation and loyalty programmes end-to-end. Commercially sharp - a

This role reports to the Senior CRM Manager and is responsible for key CRM activity to support our Smart Meter booking targets. Effective CRM Strategy Execution: Successfully design and implement engaging and effective CRM programmes that drive Smart meter bookings. The CRM team is responsible for e

You will manage customer journeys and adapt CRM strategies for diverse regions while ensuring global messaging consistency.

The Salesforce Product Manager combines strong product and operational process expertise with creative problem‑solving, translating complex commercial needs into scalable solutions in line with the CRM roadmap and vision. Support the definition, maintenance, and delivery of the CRM roadmap, workin

Energy Jobline ZR is seeking a Programme Manager to lead large-scale programs and manage multiple projects effectively. Key responsibilities include ensuring projects meet quality standards and timelines, managing resources, and mentoring project managers.

While CRM expertise and the design and management of CRM led journeys are the primary focus of the role, the Digital Growth & CRM Manager must also have a strong understanding of end to end digital journeys. The Digital Growth & CRM Manager ensures that leads generated from partnership sources, paid

Search is seeking a CRM Marketing & Insights Manager to enhance how marketing data informs client engagement and support strategic growth. You will take ownership of CRM systems, segmentation strategies, and analytics, ensuring meaningful insights that drive business growth.

Business Change Manager, IT Change Manager, Sales and Marketing Projects, D365, CRM, Salesforce, People and Process Change, Impact Assessment, Training, West Midlands, UK Wide, London.

Title: Salesforce Marketing Cloud Audience & CRM Manager. Hands‑on Audience & CRM Manager needed to support the marketing function of a rapidly growing organisation. The role sits at the intersection of CRM, audience strategy, marketing technology and data, acting as the bridge between local marke

We’re looking for a highly capable and hands‑on Digital Marketing Manager to support the delivery, execution, and optimisation of CRM‑driven communications across a complex, multi‑brand portfolio. The fixed‑term maternity cover role reports into the Senior Digital Marketing Manager and foc

Biscuiteers, a luxury gifting brand in Greater London, seeks a hands-on Digital Marketing Manager to drive their paid media and CRM strategy.

Proven experience in lifecycle CRM, ideally within a consumer‑facing business. Working knowledge of CRM platforms such as Braze (hands‑on expertise welcome, but not essential). As our Member Engagement Manager, you’ll lead the planning, delivery and optimisation of end to end lifecycle communi

The CRM & Impact Manager plays a central role in strengthening how MFL delivers and demonstrates its impact for young Londoners.

We’re looking for a CRM & Loyalty Manager to shape how we connect with our guests at every stage of their journey. CRM & Loyalty Manager, based in Kensington, London. This is a role for someone who understands that great CRM is more than campaigns and data, it’s about building genuine relationsh

Havas CX helia seeks a Senior Account Manager in London/hybrid to support flagship accounts across CRM, paid media, event activations, and more. The ideal candidate will have 4-6 years’ experience in integrated marketing, excellent CRM management skills, and be adept at handling multiple workstrea

Gold Care Homes is looking for a CRM to manage enquiries and build relationships with stakeholders and prospective residents.

Join our expanding Product Growth team! We're actively recruiting another Senior CRM Manager from MVNO, super‑app, mobile gaming, or high‑frequency subscription backgrounds as we continue to scale our growing FinTech division at M-KOPA. Build CRM from the ground up: Design and scale lifecycle pr

Partner with commercial owners to build and own the CRM roadmap for mid & late stage customers, covering proactive churn deflection, upsell campaigns, engagement programmes, and always‑on lifecycle comms. At least 3 years of CRM/lifecycle marketing experience, ideally within a direct‑to‑consum

The CRM Manager will lead the strategy, definition, delivery and measurement of all KidZania digital comms. This role will benefit from leveraging CRM insights, marketing technologies and best practice expertise. Create and implement the CRM Strategy for KidZania London.

You will have the primary managerial responsibility for delivering business value from CRM activity. You will have primary responsibility for the budget and team members supporting Microsoft Dynamics CRM. You will lead relationships, as influencer, collaborator and trainer, with IT, all Business Pil

Defence Relationship Management seeks a CIS Manager to oversee their CRM system, focusing on enhancing databases and ensuring data quality.

Ziff Davis, LLC is looking for a CRM Executive to join their team. This hybrid role focuses on delivering impactful CRM campaigns that enhance customer engagement and support advertising revenue goals. The ideal candidate has a background in CRM, email, or digital marketing, strong organisational an

Wolviston Management Services is seeking an IT Project Manager to join their team in the East Midlands. You will manage the delivery of complex software projects, primarily for ERP and CRM solutions, ensuring timely completion and compliance with quality standards.

The ideal candidate should have proven experience in eCommerce, CRM, and the ability to manage Agile engineering teams. A leading recruitment agency is seeking a proactive Delivery Manager for a stylish British fashion retailer.

Charlotte Tilbury Beauty is seeking a motivated CRM Assistant Manager to optimize customer communications via email, SMS, and in-app channels. The ideal candidate will have experience with CRM tools like Braze and analytics platforms like Looker.

Vitality is seeking an Internal Sales Product Manager based in Greater London. This role will focus on improving internal sales CRM performance and driving measurable outcomes.

As a Product Managerworking on our internal sales CRM, you will own the evolution and performance of this experience. Own and improve key metrics across the sales and CRM journey (e. Experience with B2B sales or CRM tooling.