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Customer Data & Insight Manager Salary: Up to £45,000 Location: Blackpool (hybrid – 3 days onsite) A UK-based retail organisation is seeking a Customer Data & Insight Manager to support customer analytics, insight delivery, and CRM decision-making across the business. This is a hands-on analytics role focused on customer data rather than a people-management position. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance. Key Responsibilities • Analyse and report on customer data to support CRM and marketing strategy, • Build and maintain dashboards and reports using Power BI, • Use SQL to query and explore customer databases, • Support segmentation, targeting, and campaign insight, • Improve data quality through cleansing and de-duplication, • Ensure GDPR and customer data compliance, • Contribute to customer data transformation initiatives, including building a single customer view Experience Required • Hands-on experience in data analysis or customer insight roles, • Strong SQL skills and experience working with customer databases, • Power BI and Excel experience, • Exposure to CRM platforms such as Bloomreach, Salesforce, or similar, • Comfortable working with incomplete or evolving data environments, • Minimum 2+ years’ experience in a data-driven role (around 5 years ideal, but flexible) Apply via the link or contact Lauren McAlister at Harnham for more info.

Data and Insights Manager Location: Lytham St Annes, Lancashire Salary: £45k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc We are working with a leading organisation in Lytham St Annes who are expanding their dynamicDigital team. They are now seeking a Data and Insights Manager to join their IT department. In this role, you will be responsible for ensuring the business maintains a highly secure and unified data ecosystem. The role bridges data management and insights to deliver impactful customer experiences. Core Responsibilities for this Data and Insights Manager role Ensuring a robust method of customer data collection across all channels. Overseeing customer data flow between business systems. Providing data cleansing and conducting analysis to identify trends and insights. Producing reports for CRM and marketing teams and helping to develop strategies for segmentation for a personalised approach to marketing activity. Working with the tech team to optimise customer data integration. Developing reports/dashboards to keep stakeholders up to date with customer KPIs. Core Experience for this Data and Insights Manager Role Strong experience working in a data management/analytics role. Knowledge of retail-focussed CRM and CDP systems. Strong experience of data integration and hands-on experience with analytics and BI platforms. Strong SQL knowledge and CRM segmentation and modelling strategies. Strong knowledge of data legislation and privacy regulations. Ideally experience with Bloomreach CDP, AB testing strategies and eCommerce platforms. This fantastic opportunity to join a growing and collaborative Digital team , where you will work on work on impactful CRM initiatives within a supportive environment. This is an office-based role in Lytham St Annes , with occasional opportunity to work from home. Keywords: Data & Insights Manager, Customer Data, CRM, Analytics, Excel, SQL, Lytham St Annes, Blackpool, Preston, Fleetwood, Lancashire, IT Change To apply, please send your CV to Alex or call 0161 438 1177 for more details. Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. TPBN1_UKTJ

Are you a technically minded individual with a keen eye for detail and a drive to develop your skills further? Do you enjoy improving processes, solving technical challenges, and using data to make informed decisions? If so, this could be the perfect opportunity for you. Hours: 35 Salary: £25,386.41plus competitive benefits package Location: Blackpool Status: Permanent The Federation of Small Businesses (FSB) is the leading voice of 5.7 million small businesses and the self-employed across the UK. Since 1974, we've supported people to start, run and grow their own business.With market-leading benefits, local support, financial expertise, networking events and more, we provide our members with all the tools they need to succeed in business. Were also the UKs leading business campaigner, focused on delivering change on issues that matter most. With teams across the UK, we work with governments and decision-makers to make real change happen. We are looking for a technically capable Operations Administrator to work closely with the Operations Manager in our dynamic Contact Centre environment. This role is ideal for someone with good grounding in technical systems who is eager to learn and take on greater responsibility over time. You'll play a key role in ensuring the smooth running of our telephony and workforce management systems, alongside providing operational support across a range of areas. This is a fantastic opportunity to grow your expertise in a technical and operational setting while contributing to the success of the wider organisation. Key Responsibilities As an Operations Administrator , your day will be varied and hands-on, ensuring the smooth running of our Contact Centre operations. Youll be reviewing agent schedules, managing shifts, breaks, and holiday requests in our workforce management system to keep the team running efficiently. Regularly analysing interaction volumes, youll adjust resources as needed and support the planning of daily activities. Some of your time will be spent ensuring the technical systems that underpin the Contact Centresuch as call routing, IVR, and recording softwareare running smoothly. If issues arise, youll troubleshoot and collaborate with internal and external teams to resolve them. Youll also contribute to continuous improvement by suggesting and implementing system enhancements. Supporting our CRM system will be another key aspect of your role. Youll handle administrative tasks, ensure data accuracy, and analyse performance metrics to provide valuable insights. Youll also assist in developing our migration to a new Salesforce platform, playing an important part in its ongoing evolution. Throughout the day, youll provide technical support where required to advisers and managers, helping with system queries and ensuring any disruptions are resolved quickly. Its a role where every task helps keep our Contact Centre running effectively, providing vital support to small businesses across the UK. Essential Qualifications Educated to GCSE level Desirable Experience Experience of working in a Contact Centre environment Working with a variety of systems and therefore technically minded and eager to learn FSB is dedicated to helping small businesses survive through these difficult times, and we value our staff enough to provide highly competitive rates of pay, benefits, and internationally recognised qualifications. We believe your work life balance is important, so our working hours dont include weekend or evening work. We provide you with all the tools, skills and support to help our members every day, and help you develop your skills through teamwork and relationship building. We believe diversity is the key to success, and we encourage people from all walks of life and backgrounds to come and join us. Our inclusive environment allows all our employees to bring their whole selves to work. In addition to a fulfilling career with FSB, youll also benefit from: 26 days holidays per year plus bank holidays with the option to buy 3 days with your Annual Flex Pot* Annual Flex Pot* to spend on benefits including additional pension, additional holidays, additional critical illness cover, additional life cover, cycle to work scheme and discounted gym membership Health cash plan* (Access to claim back numerous benefits, including towards dental treatment, optical, chiropody, physiotherapy, counselling, health and wellbeing) Critical illness and income protection insurance* Enhanced Maternity and Paternity Pay Access to an employee assistance programme and mental health first aiders Group Personal Pension (GPP) *Applicable on completion of probationary period and subject to terms How to apply All applications to be received by18 February 2026.Any applications received after this date will be held on file for a maximum of 6 months and reviewed if the first round of applicants are unsuccessful. Additional Information All applicants must be able to provide at interview stage their highest education certificates as listed on their CV and verification of their eligibility to work in the UK. As an equal opportunities employer, FSB is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and Inclusion agenda and aspire to have a diverse and inclusive workplace, where all employees can bring their whole self to work. We strongly encourage suitably qualified applicants from a range of backgrounds to apply and join FSB. Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date if a high number of applications are received. If you are successful and short listed for interview you will be contacted by email. TPBN1_UKTJ

Forward Role are working with an e-commerce brand operating in the premium home and lifestyle space.Established for over 15 years, the business has experienced exceptional growth in recent years and is now stepping into an exciting new phase.Historically sales-led, the business is now shifting into

CRM & Digital Marketing Manager | Real Estate. As the CRM & Digital Marketing Manager, you will work closely with the Head of Growth and wider teams to develop their digital strategy.

Expedia Group brands power global travel for everyone, everywhere.We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners.Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us?To shape the

CRM Marketing Automation Manager (Salesforce)Term: 12-month contract - with the team having at least a 3 year roadmap ahead of itSalary: £45k to £55k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc. Location: Hybrid, two days a week in office - based out of either Bournemo

A recruitment agency seeks an Account Manager to oversee sales order processing and manage customer communications. The successful candidate will support the sales team, maintain the CRM system, and develop strong, long-term relationships with clients.

Are you a Senior CRM Manager, or could this be your next step? Do you have experience with subscription products or a multi-market remit? Orchestrated acquisition and retention automations and coordinated a schedule in a commercial, target driven environment?. CRM Manager, is preferred but not essen

By leveraging data, automation, and AI-driven insights, you will enable seamless integration of CRM workflows with other digital platforms, ensuring a unified experience for users - your leadership will be instrumental in driving adoption, continuous improvement, and innovation within the CRM ecosys

A leading cryptocurrency platform is seeking a (Senior) CRM Manager to implement data-driven strategies enhancing customer retention and loyalty. Familiarity with AI/ML technologies, CRM platforms, and a proven record in delivering results are essential for success in this dynamic role. This role de

They’re looking for a Senior CRM Manager to own senior enterprise client relationships, with email as the primary CRM channel. I’m working with a leading CRM marketing agency that partners with enterprise brands to drive growth through email-led CRM, lifecycle strategy and personalisation. If yo

Senior) CRM Manager to join our Global CRM team. Reporting to the Global CRM Director, this role is vital in delivering innovative, data-driven CRM strategies to drive customer retention, loyalty, and monetization for our fast-growing Web3 and crypto ecosystem. Focus on achieving and exceeding key p

As Senior CRM Manager, you’ll sit at the heart of the agency’s client delivery, leading strategy, optimisation, and innovation across email and SMS marketing. With growth accelerating and a strong roster of industry-leading clients, they’re now looking for a Senior CRM Manager to lead strategy

As a Product Manager, Associate within Digital Markets you will join our dynamic team supporting our Markets CRM platform. Partner with the senior Product Manager and broader product team to understand the overall product strategy, ensuring that all deliverables align with the bigger picture and sup

A growing fast-food chain in the UK is seeking an experienced CRM & Loyalty Manager to oversee the design and management of its loyalty programme and CRM strategy. Candidates should have proven experience in loyalty programme management and a strong background in CRM.

The CRM Manager will be responsible for:. This is a great opportunity for a talented CRM Manager to join a travel industry leader that is going from strength to strength and expanding into new markets internationally. Working for a market leading travel brand, the CRM Manager will design, deliver an

As an Investments CRM Marketing Manager for J. Manage the end-to-end planning and execution of lifecycle CRM campaigns, delivering comms across owned channels (email, in-app, push).

HubSpot CRM Ownership: Serve as the internal owner of HubSpot; maintain the CRM platform architecture, data structure, fields, rules, workflows and integrations. CRM Integrity and Lifecycle: Ensure CRM integrity, data hygiene, lead routing, and lifecycle stage compliance. We are seeking a highly org

A leading insurance company is seeking a Salesforce CRM Operational Reporting Manager to ensure data integrity and create operational reports. This role offers a dynamic work environment where you can influence CRM platform maturity and drive innovation.

A luxury property brand is seeking a New Homes Admin Manager in Greater London. This pivotal role involves coordinating end-to-end administration for new homes projects, ensuring CRM accuracy, and supporting multiple stakeholders including developers and agents.

A leading consultancy in marketing technology is looking for a Marketing Technology and Solutions - Project Manager to oversee project delivery and ensure client satisfaction.

A leading London law firm is seeking an Interim CRM Manager to lead their Client Relationship Management systems team. This role involves collaboration with the Products Lead and BD leadership for ongoing development of marketing systems and overseeing the firm’s CRM strategy.

We’re seeking a Senior CRM Manager to lead Juniper’s lifecycle and retention strategy. At least 4 years of experience in lifecycle marketing, CRM within fast‑paced or startup environments.

A leading digital marketing firm in the UK is seeking a CRM Manager passionate about customer connections. Key responsibilities include owning the CRM strategy, optimising customer journeys with Adobe Marketo Engage, and collaborating with various teams to implement impactful marketing campaigns. If

A leading health tech company is looking for a Senior CRM Manager to enhance patient engagement through strategic lifecycle marketing. The ideal candidate should have at least 4 years of experience in CRM, be proficient in marketing automation tools, and possess excellent communication skills.

We’re growing our fantastic CRM and Retention team at Yoto, and looking for 3 new Senior CRM Managers; if you don’t meet every single criteria we encourage you to apply and we can discuss the best fit for your experience during the interview process. This role blends hands‑on CRM execution wit

Salesforce CRM Success Manager. The Salesforce CRM Success Manager provides high‑impact analytical, strategic and operational support to the Head of GTM Strategic Initiatives. This role sits at the heart of our Salesforce CRM evolution, offering hands‑on involvement in strategy, design, intellig

Senior) CRM Manager to join our Global CRM team. Reporting to the Global CRM Director, this role is vital in delivering innovative, data-driven CRM strategies to drive customer retention, loyalty, and monetization for our fast-growing Web3 and crypto ecosystem. This role requires deep expertise in C

A leading leisure marketing firm is looking for a Digital Marketing Manager to elevate their brands and drive customer engagement through a hybrid-focused role. You will manage all aspects of digital marketing, including strategy, CRM, and performance analytics, contributing to a fast-growing team.

A leading cryptocurrency platform in the United Kingdom is looking for a highly skilled (Senior) CRM Manager to join their Global CRM team. Candidates should have at least 8 years of experience in online retention marketing, proficient in CRM platforms and data analytics, and passionate about drivin

By leveraging data, automation, and AI-driven insights, you will enable seamless integration of CRM workflows with other digital platforms, ensuring a unified experience for users – your leadership will be instrumental in driving adoption, continuous improvement, and innovation within the CRM ecos

We have a fantastic opportunity within the Group CRM team, for a Senior CRM Manager (12 FTC Maternity Cover), to manage all the CRM activity supporting the marketing plan, including key strategic messages, promotions, seasonal events, and new ranges for our Halfords Motoring Club members and non-mem

Leading the CRM product team and wider Regional Admissions and CRM managers, to manage the roll-out schedule or new releases and evaluation of proposed solutions in terms of cost, timelines and quality (fit-for-purpose), including scope sign-off, agile development, UAT sign-off and training plans. C

We are looking for a CRM & Email Marketing Manager to support in enhancing our digital function. What will you do as a CRM and Email Marketing Manager?. What will you need to succeed as a CRM and Email Marketing Manager?.

A global entertainment company seeks a Senior Manager in Marketing to lead a dynamic team.

A leading global digital agency in London is seeking a Campaign Manager to join their innovative team. In this role, you will serve as the primary point of contact for clients, executing data-driven CRM campaigns and collaborating with various departments.

A growing SaaS company in the UK seeks a Marketing Manager to lead their full-service marketing efforts.

Manage the end‑to‑end planning and execution of lifecycle CRM campaigns, delivering comms across owned channels (email, in‑app, push).

An innovative marketing agency in Bristol is seeking a Senior Account Manager to facilitate agency growth and manage client relationships.

A luxury fashion retailer is seeking a Customer Retention Manager to enhance connections with customers and deepen loyalty.

An innovative audio platform for children is seeking a Senior CRM Manager to own and execute the multi-channel lifecycle marketing strategy. The ideal candidate has extensive experience in B2C CRM marketing, strong skills in data-driven personalization, and is comfortable in a fast-paced environment

A luxury jewellery brand in Central London is seeking a skilled Store Manager. The ideal candidate will have proven retail management experience, strong CRM abilities, and a passion for coaching.

We're working with one of Europe's fastest-growing DTC brands, and they're looking for a Customer Retention Manager to join them!. Leading their email & CRM strategy and implementation.

We’re seeking a Senior CRM Manager take the lead in shaping Juniper’s lifecycle and retention strategy. At least 4 years of experience in lifecycle marketing, CRM, ideally within a fast-paced or startup environment.

Marketing CRM Campaign Manager. CRM/marketing automation platform). Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike.