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  • CANTONESE/ MANDARIN SPEAKING FUNERAL ARRANGER
    CANTONESE/ MANDARIN SPEAKING FUNERAL ARRANGER
    10 days ago
    Full-time
    London

    We are an independent local family owned funeral directors established since 1881. We use our expertise gained from generations of experience, to provide guidance, care and outstanding personal service to families at a difficult times. Due to our success, we are currently seeking another member for our Team. You must be A Cantonese/ Mandarin speaker, compassionate and detail-oriented with good computer literacy skills to join our team. You will be managing the niche/columbarium services, including the administrative work required, as well as assisting bereaved families in making funeral arrangements. Your computer literacy will be essential in managing digital records and coordinating various aspects of the columbarium services, as well as your funeral arrangements. If you speak Cantonese and/or Mandarin, have a strong commitment to providing exceptional customer service during sensitive times, along with good computer skills, we invite you to apply. Responsibilities: • Meet with bereaved families to discuss funeral arrangements and guide them through the process with empathy and professionalism., • Assist families in selecting appropriate funeral services, including caskets, and urns., • Utilise computer software and digital tools to maintain accurate records of funeral arrangements, customer preferences and financial transactions., • Travel to and from embassies to submit or collect relevant documentation., • Collaborate with the other company’s departments to ensure that all aspects of the funeral run smoothly., • Assist with general office duties, such as answering phone calls, scheduling appointments and responding to inquiries., • Maintain a professional and compassionate demeanour at all times, understanding the sensitivity and emotional nature of the job., • There is also opportunity for overtime. Qualifications: • Cantonese and/or Mandarin speaker, with a good understanding of the Chinese culture., • Previous experience funeral arranging or a related field is preferred, but not necessary, as training will be given., • Compassionate and empathetic nature, with the ability to provide comfort and support to grieving families., • Excellent organisational skills with meticulous attention to detail., • Outstanding interpersonal and communication skills, both verbal and written., • Good computer literacy skills, including proficiency in word processing, spreadsheet management and database software., • Ability to work effectively in a fast-paced environment, managing multiple tasks simultaneously., • Be a good team player., • High degree of professionalism, integrity, and confidentiality.

    No experience
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  • Employee Relations Manager
    Employee Relations Manager
    24 days ago
    £45000–£55000 yearly
    Full-time
    London

    As the Employee Relations Manager, you will lead and manage all employee relations matters across the organisation, ensuring fair, consistent, and legally compliant practices. You will act as a trusted advisor to senior leadership and line managers, supporting them in handling complex people matters while fostering engagement, inclusion, and organisational effectiveness. Our organisation places people at the heart of everything we do, and your expertise will directly influence employee experience, organisational culture, and long-term success. Key Responsibilities: • Lead and manage employee relations cases, including disciplinary actions, grievance procedures, absence management, safeguarding-related staff matters, and performance issues., • Provide expert advice on UK employment legislation and internal policies., • Conduct and oversee investigations, ensuring fairness and adherence to best practices., • Support and coach managers to enhance people management capabilities., • Monitor ER trends and offer data-driven recommendations for improvement., • Support organisational change initiatives and formal consultations., • Ensure HR policies remain compliant and aligned with sector best practice., • Promote a positive, inclusive, and values-driven workplace culture. What You'll Bring: • Proven experience in Employee Relations or a senior HR advisory role., • Strong knowledge of UK employment law., • Demonstrated ability to manage complex casework independently., • Excellent communication, influencing, and conflict resolution skills., • Experience within the education, training, or apprenticeship sectors is desirable. What We Offer: • An attractive salary ranging from £45,000 to £55,000 per annum, dependent on experience., • Ongoing professional development opportunities to support your growth., • A clear progression pathway within a growing organisation., • A supportive and collaborative leadership team., • Commitment to employee wellbeing and work-life balance. Galaxy Skills and Training Ltd is committed to equality, diversity, and safeguarding. We welcome applications from all backgrounds and are dedicated to creating an inclusive environment for all employees.

    Easy apply
  • Junior Sales Assistant
    Junior Sales Assistant
    1 month ago
    £1200–£2400 monthly
    Full-time
    Slade Green, Bexley

    Junior Sales Assistant Location: [Dartford / On-Site] Company: Mamba Marketing Job Type: Full-time About Mamba Marketing Mamba Marketing is a growing sales and marketing company focused on delivering high-quality, face-to-face customer engagement for our clients. We pride ourselves on our supportive culture, hands-on training, and clear career development pathways. The Role We are currently looking for motivated individuals to join our team as Sales & Marketing Trainees. This is an entry-level position with full on-site training provided, so no prior sales experience is required. You’ll work closely with experienced team members to learn effective communication, customer engagement, and basic marketing strategies while representing our clients professionally. What You’ll Be Doing Engaging with potential customers in a professional, customer-focused manner Representing client brands positively and confidently Learning sales and marketing fundamentals through structured coaching Working as part of a supportive team environment Developing transferable skills such as communication, confidence, and leadership What We’re Looking For A positive attitude and strong work ethic Willingness to learn and take feedback on board Good communication skills Reliability and professionalism A team-player mindset No previous sales or marketing experience is required — full training is provided. What We Offer Comprehensive on-site training and ongoing coaching Free mentoring from experienced leaders Starting incentives during your initial training period Performance-based incentives and recognition Clear career development program with opportunities for progression Supportive, inclusive team culture where achievements are recognised Why Join Us? At Mamba Marketing, we invest in people. Whether you’re looking to build confidence, gain practical business skills, or grow into leadership, we provide the structure and support to help you progress based on perf ormance and commitment. How to Apply Apply with your CV. Shortlisted candidates will be contacted for an interview.

    Immediate start!
    No experience
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  • Marketing Manager
    Marketing Manager
    1 month ago
    £42000–£52000 yearly
    Full-time
    London

    JD: · Develop, update, and maintain marketing materials that effectively promote our services. · Support the planning and execution of targeted marketing campaigns and measure their effectiveness. · Manage incoming enquiries and assist with the sales process by preparing proposals, quotations, and presentations for potential clients. · Provide support in both English and Mandarin to address client inquiries and follow up on leads. · Prepare regular reports and updates on marketing initiatives and sales performance. · Monitor market developments and identify opportunities to better serve our Chinese client base. Requirements & Qualifications Bachelor’s degree in Marketing, Business, Communications, or related field (or equivalent experience). 3–6+ years of relevant marketing experience (professional services/B2B preferred; accounting/advisory a strong plus). Proven ability to plan and execute measurable campaigns and generate leads in a B2B environment. Strong copywriting and content capability (bilingual communication preferred). Proficiency in common tools (e.g., Microsoft Office; digital marketing tools, CRM/email platforms, analytics). Excellent organisational skills; able to manage multiple priorities and deadlines. Confident communicator who can collaborate across teams and with external partners. Language (Essential) Fluency in both Mandarin and English is a MUST (spoken and written) due to our client base and tailored marketing initiatives. What We Offer Competitive salary and performance-related bonus Career growth in a fast-growing professional services business Supportive team culture and training opportunities

    Immediate start!
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  • Registered Manager - Children's Residential Home
    Registered Manager - Children's Residential Home
    2 months ago
    £50000–£70000 yearly
    Full-time
    Dagenham

    Registered Manager – Children’s Residential Home Location: Dagenham Salary: £50,000–£70,000 Contract: Full-time | Permanent We are seeking a dedicated, experienced, and compassionate Residential Children’s Home Manager to lead the operation of our children’s home and provide outstanding care for the young people we support. This is a senior leadership role with overall responsibility for the safety, wellbeing, and development of children with complex needs. Acting as a strong and committed corporate parent, you will create a stable, nurturing, and therapeutic environment. Key Responsibilities • Lead and manage the day-to-day running of the children’s home, ensuring a safe, warm, and structured environment, • Oversee staffing rotas, recruitment, and deployment to ensure consistent, high-quality care, • Manage budgets, resources, and the upkeep of the home to maintain high standards and financial sustainability Regulatory Compliance • Ensure full compliance with the Children’s Homes (England) Regulations 2015 and Ofsted Quality Standards, • Maintain inspection readiness at all times and respond effectively to Ofsted inspections and action plans, • Ensure all policies, procedures, and records meet statutory and organisational requirements Child Welfare and Care • Oversee the development, implementation, and review of individual care plans, placement plans, and risk assessments, • Safeguard and promote the welfare of all children and young people, • Support children through emotional, behavioural, and crisis situations using trauma-informed and therapeutic approaches Staff Leadership and Development • Lead, supervise, and support a team of residential care staff, • Manage staff performance, supervision, development, and quality of care delivery, • Foster a reflective, supportive, and accountable team culture Partnership Working • Work collaboratively with social workers, local authorities, families, education providers, and health professionals, • Act as the main point of contact for external agencies and commissioners, • Advocate for children and ensure their voices are central to all decision-making What We’re Looking For • Experience as a Registered Manager or Deputy Manager within a children’s residential care setting, • A completed Level 5 Diploma in Leadership & Management for Residential Children’s Services, or enrolment with a commitment to completion within an agreed timeframe, • Strong understanding of safeguarding, Ofsted frameworks, and regulatory compliance, • A child-centred, resilient, and reflective leader with a trauma-informed approach, • Confidence in managing staff performance, supervision, and quality of care Requirements • Successful registration with Ofsted (or the ability to meet Ofsted registration requirements), • Minimum of 2 years’ experience leading, supervising, and managing a staff team within a children’s residential setting, • Completed Level 5 Diploma in Leadership & Management as a minimum requirement (or active enrolment within an agreed timeframe), • Proven ability to ensure compliance with the Children’s Homes (England) Regulations 2015 and Quality Standards, • A clear and demonstrable commitment to safeguarding and promoting the welfare of children and young people We Invite You to Apply If you are a passionate, resilient, and reflective leader who believes in providing children with safety, stability, and care that genuinely changes lives, we invite you to apply for this rewarding and impactful role.

    Immediate start!
    Easy apply

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