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A leading financial institution in the UK is looking for a Senior Insights Analyst to drive improvements in customer experience. The successful candidate will analyze customer journeys and support strategic initiatives to enhance digital adoption. Responsibilities include performing detailed analysi

SET_ANALYTICS_WITH_TYPING_TRUE With a focus on professionalism, transparency, and customer‑centric service, we work diligently to ensure the best outcomes for our clients.

Experience: 1–3 years of experience in customer support, help desk, or similar role, preferably supporting software or SaaS products; Proven ability to handle high volumes of inquiries while maintaining accuracy and customer satisfaction. Get notified about new Customer Support Analyst jobs in. We

Application Support Analyst – Customer Engagement Applications. The role provides Level 1 and 2 support for Peak’s Customer Engagement Applications including CRM (SAP Sales Cloud v2), Emarsys Marketing and Zendesk. Assist CX teams with workflow issues and customer communication problems.

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Identify patterns and trends

A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. Senior Customer Analyst – Loyalty, Retention & Growth. Translating analytical findings into actionable recommendations that improve customer performance.

IT Business Analyst (CRM Focus). This is a fantastic opportunity to work closely with cross‑functional teams, influence how they serve customers, and help deliver a CRM experience that truly adds value. As the CRM-focused Business Analyst, you’ll be the vital link between business stakeholders a

The Customer Insight & CX Analyst acts as a bridge between customer data and business decision-making, ensuring that customer needs and preferences are at the forefront of business strategies. The Customer Insight & CX Analyst gathers and interprets data on customer satisfaction for their business.

CRM Analyst / Customer Analyst. CRM and customer data to support smarter marketing decisions for a key client. CRM, customer or marketing analytics.

Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services.

A fantastic opportunity has arisen to join Optical Express at a really exciting time, we are currently looking to recruit two experienced Servicedesk Analysts. The role will involve supporting both the head office and operational areas of the business; as such an understanding of diverse infrastruct

Our Digital and Technology Solutions department plays a vital role in enabling that mission, delivering customer‑centred, data‑driven digital services that transform how people live, work and engage with us. We are now looking for a talented and motivated Digital Business Analyst to join our hig

Previous moderate experience in a customer related service industry together with excellent communication skills and customer care skills are essential. Based in Airdrie Leisure Centre, Airdrie, your main task will be to assist our customers within the busy venue and ensure that they enjoy their vis

The Business Analyst will work across product teams to define requirements, support delivery, and ensure solutions meet business needs in a fast‑moving environment. Strong experience as a Business Analyst within the gas/electricity industry, knowledge of trading environments is advantageous.

Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. Adding a Business Analyst Foundation certifi

In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business

Business Analysts - must have Life Insurance and / or Pensions experience - 6+ months, 2 days in office Edinburgh or Cheshire - ONLY APPLY IF YOU HAVE THIS!!. You will be an experienced Business Analyst with Insurance and / or Pensions experience (Defined Benefit pensions preferable).

Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. Adding a Business Analyst Foundation certifi

Experienced Business Analyst required to join a busy PMO supporting a range of transformation projects including system improvements, process redesign and organisational change. Business Analyst experience, ideally in the public sector.

Job IntroductionCooking OperativeHourly rate £14.Shift PatternMonthly Rotation: 3 weeks working 3 x 12 hours, 1 week working 4 x 12 hours (rotating days & nights 05.Why 2 Sisters?When you join 2 Sisters, you will become part of one of the UK’s largest food manufacturers, with an annual turnover o

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You should be efficient, proactive, friendly, and confident

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed.

No customer service representative experience required.

At Costa Coffee, we’re all about crafting great coffee and memorable moments.As a Team Leader, you’ll bring energy, confidence and support to every shift.We also offer flexible shifts to suit you and the store.More perks: committed to diversity, equity and inclusion, a

Service Desk Analyst (Hybrid Edinburgh). Head Resourcing is pleased to bring you an exciting Service Desk Analyst position based in Edinburgh. The position is hands-on and suited to someone with strong technical ability and a customer-focused approach.

Team Leader – Bishopbriggs Strathkelvin RP – 30 hours per week – Permanent.At Costa Coffee, we’re all about crafting great coffee and memorable moments.As a Team Leader, you’ll bring energy, confidence and support to every shift.We also offer flexible shifts to suit you and the store.More

Process payments for brokerage customer accounts including salaries, HMRC, and pensions. Organise and deliver payroll training for staff and customers.

Business Analyst Trainee – No Experience Needed. Looking for a career change? Currently employed but want more progression and better pay? Or between jobs and ready for a fresh start? The Business Analyst Traineeship is designed to get you into one of the UK’s most in-demand professions – with

Showing our customers, they’re valued by understanding their situation, keeping the conversation constructiveUsing detailed scripts to gather information from the call and apply logic to assess the best course of actionPushing for better by using resources available to offer the best customer serv

CRM Business Analyst - EdinburghJob Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareho

LI-HybridThis is the jobAs a Business Investment Analyst, you will play a pivotal role in ensuring The AA’s strategic investments deliver measurable and sustainable value. The AA values diversity and the difference this brings to our culture and our customers. Today, as the nation's leading motori

Customer Service & Sales Representative. You'll represent leading UK brands through face-to-face customer interactions, helping to deliver top-class service while driving sales and brand awareness. Engaging directly with customers to understand their needs and offer tailored solutions.

Company descriptionJob Title: Business Change AnalystLocation: Tunbridge Wells – Hybrid – Three Days in OfficeEmployment Type: PermanentHours: Monday-FridayAA SummaryThink the AA is just about roadside assistance? Think again!As one of the UK's most trusted brands, we provide a wide range of ser

This is a hands-on leadership role where you will be responsible for driving team performance, ensuring high-quality customer outcomes, and supporting daily operations.

We are committed to bringing medicines to the world at a faster pace without compromising on excellence and integrity.Navigating the ever-changing regulatory environment compliantly requires forward-thinking and meticulous attention to detail.Your dedication and expertise are vital in expanding and

We're looking for an experienced incident handler to join our Digital team as a Business System Support Analyst, based at our Kilbirnie Street and Hillington offices in Glasgow. Due to continued growth in the department, we have a new job opportunity as a Business Systems Support Analyst.

Anderson Knight is seeking a Customer Service Advisor for a reputable company in Glasgow. Main Duties and Responsibilities: • Delivering consistent high-quality customer service. Coordinating with customers and contractors on ETAs.