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Purpose To ensure that caring, courteous service is provided at all times. In the absence of the Manager and Assistant Manager (if applicable), responsibility for facets of the premises in order to maximize unit profitability and continually strive for improvement. To set a good example to the whole unit by upholding a high degree of Company discipline, whilst at the same time creating a fun, team environment. Key Responsibilities Profit and Turnover To assist with the management of variable costs such as wages, heat and light, and to ensure that equipment is properly used to avoid unnecessary repair or replacement. Business Planning To provide ideas, suggestions and feedback to the Manager with regards to promotions and entertainment. To actively promote the sales for functions / events etc, and to ensure that staff are also involved in promoting such events. Provision of Excellent Customer Service To ensure a high level of customer service at your premises at all times, ensuring that the customer always comes first and that there is management presence on the floor during peak trading hours. To encourage the team to upsell by identifying selling opportunities and handling customer's needs individually To ensure that the basic service duties are in compliance with Company standards. Stock Control To maintain strict control over all stock in line with established Company procedures including handling, portioning, wastage and administration. To ensure that deliveries are received in good condition and checked and any discrepancies followed through as appropriate. Staffing To assist the Manager in maintaining control of man-hour costs by reacting to increases / decreases in trade. To lead by example, approaching work professionally with a supportive and caring attitude to staff. Team Development and Performance Management To identify training needs of staff and provide accurate information to Manager. To participate in staff training to the standards set by the Company in order to consistently achieve the required level of performance. To identify poor performance / conduct issues and reporting these to the Manager. Health and Safety To assist in monitoring all statutory requirements and Company policy relating to hygiene, including food safety, health and safety, ensuring that accurate records are maintained. Administration To ensure that Company reporting is adhered to promptly at all times, such as the completion of Incident Report Forms. Housekeeping To maintain good housekeeping procedures in order that the premises is always well presented and maintained to the standards set by the Company To ensure that the appropriate POS material is displayed Security To ensure the premises are secure at all times whilst on duty and to manage the safekeeping of all assets such as fixtures, fittings, stock and monies. To ensure compliance with all cash handling procedures whilst on duty. Licensing Laws To be fully conversant with all current licensing legislation and to assist in their implementation in line with Company policy Miscellaneous Any other duties relevant and related to the post Educational qualifications Good standard of secondary education essential, ie, Maths and English GCSE or equivalent, Grade C or above NVQ Level 3 in Hospitality Supervision or equivalent preferred. Basic Food Hygiene Certificate essential Level 1 Wine Certificate preferred Skills and Experience Minimum 1 year's experience at a management level within a busy licensed premises. Knowledge of Microsoft Word & Excel preferred. Knowledge of Micros or equivalent touch screen system preferred. Proven track record of stock management on a day-to-day basis Proven track record of staff training on a day-to-day basis Personal Qualities An excellent problem solver with the ability to work on your own initiative as well as part of a team. Leadership qualities - must be able to set a positive example and deal with situations as they arise, and manage staff, to maintain standards. Good communication skills, e.g., proven ability to deal effectively with both internal and external customers in potentially difficult situations, maintaining a professional level of customer service at all times. Have the ability to sustain consistent performance even under pressure, and willing to take on extra responsibility when required A team player who will help staff with tasks rather than delegating when appropriate Main Points of Contact - internal and external Customers All staff, including bar and waiting staff, kitchen porters and all chefs on premises, door personnel and cleaners. Other relevant information Flexibility will be required with hours of work, and this position involves daytime, night and weekend work. Note: Pending the number of applications, the criteria for the position maybe enhanced to facilitate shortlisting. #NIJobs To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.

Job ref: RF- Location: Belfast - Mount Charles Group Quantity of Posts Available: 1 Salary: £14.50 Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Mobile Food Service Assistant to join our team based in the Belfast area. This is a great opportunity to join a world leading facilities management company. Working Pattern: 37.5 hours per week Monday to Sunday Flexible Rewards: 20 days' annual leave (pro rata) Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events The Role: Assist in the preparation, service and sales of all food and beverages for the unit Preparation of service counter Provide the highest level of customer service in a consistent approach to anyone who uses the facility Work as part of the team to ensure service is delivered on time and to a consistently high standard Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota Carry out cooking duties Ensure kitchen and service areas (including customer tables and chairs) are always clean and tidy and assist with waste removal. Clear and wash dishes in the dining area as required Deliver hospitality orders to meeting rooms Be responsible for cash handling duties under your control Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas. Keep up to date with current promotions and new products Comply with all Health, Safety & Hygiene standards Comply with all HACCP regulations as necessary Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system. Assist with effective management of stock control and portion control. The Person Demonstrable passion for providing good customer service Excellent communication skills Flexibility and adaptability Good navigation and time management Workable knowledge of HACCP regulations Basic food hygiene certificate Full Clean driving licence The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Wed 20 May 2026

Assistant Manager Reports to: Manager Direct Reports: In the absence of the Manager, all employees within the unit, including all bar and waiting staff, door personnel and cleaners Purpose To ensure that caring, courteous service is provided at all times. In the absence of the Manager, full responsibility for all facets of the premises in order to maximize unit profitability and continually strive for improvement. We are looking for a natural leader with a competitive edge that can help us expand and improve our business and to set a good example to the whole unit by upholding a high degree of Company discipline, whilst at the same time creating a fun, team environment. Key Responsibilities Profit and Turnover To assist with the management of variable costs such as wages, heat and light, and to ensure that equipment is properly used to avoid unnecessary repair or replacement. Business Planning To provide ideas, suggestions and feedback to the Manager with regards to promotions and entertainment. To actively promote the sales for functions / events etc, and to ensure that staff are also involved in promoting such events. To recognize niches in the market that will make our brand unique. Needs to be aware of competitor activity. Provision of Excellent Customer Service To ensure a high level of customer service at your premises at all times, ensuring that the customer always comes first and that there is management presence on the floor during peak trading hours. To lead by example and show the high standards that we expect. To encourage the team to upsell by identifying selling opportunities and handling customer's needs individually To ensure that all staff are aware of company products and current promotions, including their origins and main selling points. To ensure that the basic service duties are in compliance with Company standards. To identify customer demands and suggest ideas that make us stand out from our competitors. To be proactive in all facets of social media, including, but not restricted to: Facebook, Twitter and You Tube. Stock Control To maintain strict control over all stock in line with established Company procedures including purchasing, handling, portioning, wastage and administration. To ensure that deliveries are received in good condition and checked and any discrepancies followed through as appropriate. Staffing To assist the Manager in maintaining control of man-hour costs by reacting to increases / decreases in trade. To assist the Manager with the recruitment and selection of staff. To assist in the creation of accurate rosters. To lead by example, approaching work professionally with a supportive and caring attitude to staff. To assist the manager in making the working environment enjoyable. Team Development and Performance Management To identify and act upon the training needs of the staff. To ensure that all staff is trained to the standards set by the Company in order to consistently achieve the required level of performance, including Induction training for new staff. To participate in carrying out staff assessments and appraisals. To identify poor performance / conduct issues and take appropriate action, such as re training, coaching or disciplining, and, in the absence of the Manager, to liaise with the Operations Manager on conduct / disciplinary issues. To participate in team talks in order to encourage a free flow of information, and to accept feedback readily. Health and Safety To assist in monitoring all statutory requirements and Company policy relating to hygiene, including, health and safety, ensuring that accurate records are maintained. Administration To ensure that all Company reporting is adhered to promptly at all times, such as the completion of Incident Report Forms and weekly turnover analysis. To ensure that all company ledgers are filled in on a daily or weekly basis as required. To assist in all staff-related administration, such as timesheets and change of details forms is completed in an accurate and timely manner and remains confidential. Housekeeping To implement good housekeeping procedures in order that the premises is always well presented and maintained to the standards set by the Company To ensure that all cleaning schedules are completed on a daily or weekly basis, as required. To ensure that the appropriate POS material is displayed Security To ensure the premises are secure at all times and to manage the safekeeping of all assets such as fixtures, fittings, stock and monies. To ensure compliance with all cash handling procedures. Licensing Laws To be fully conversant with all current licensing legislation and to assist in their implementation in line with Company policy Miscellaneous Any other duties relevant and related to the post Educational qualifications Good standard of secondary education required BTEC National Diploma in Hospitality Management or equivalent preferred WSET Intermediate Wine Certificate preferred Skills and Experience Minimum 3 years' experience at a management level within a busy licensed environment. Previous working experience of marketing, PR and events. Good knowledge of cocktails and wine Knowledge of Microsoft Word & Excel preferred. Knowledge of Micros preferred. Proven track record of stock management on a day-to-day basis Proven track record of staff training on a day-to-day basis Personal Qualities An excellent problem solver with the ability to work on your own initiative as well as part of a team. Leadership qualities - must be able to set a positive example and deal with situations as they arise, and manage staff, to maintain standards. The ability to organize and prioritize effectively. E.g., able to organize and prioritize daily and weekly tasks in a customer focused environment in order to meet deadlines and timescales. Good communication skills, e.g., proven ability to deal effectively with both internal and external customers in potentially difficult situations, maintaining a professional level of customer service at all times. Have the ability to sustain consistent performance even under pressure, and willing to take on extra responsibility when required A team player who will help staff with tasks rather than delegating when appropriate Main Points of Contact - internal and external Customers All staff, including bar and waiting staff, door personnel and cleaners. Head Office personnel Suppliers Other relevant information Flexibility will be required with hours of work, and this position involves daytime, night and weekend work. Note: Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #NIJobs To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.

Concierge Full Time or Part Time considered A opportunity has arisen within our front office department; we are seeking to recruit a Concierge to join our team at The Fitzwilliam Hotel Belfast. Is the next step in your career to move to a fabulous, five-star hotel in the heart of Belfast? Yes! Then we would love you to apply. THE HOTEL I am sure you have already heard lots about us; we are a luxury property in the very heart of Belfast city, much loved by both our global and local portfolio of guests. OUR FRONT OFFICE/GUEST RELATIONS We have 146 guestrooms within our hotel, offering a range of room types. The Front Office Department is made up of three main areas, reception, concierge and night concierge; our experienced concierge team are responsible for many aspects of our guests experience. THE OPPORTUNITY Working with us, as Concierge will give you the opportunity to join an experienced and passionate concierge team, our Senior Concierge is a long standing member of Les Clefs dOr, the golden keys of Ireland. The team ensure that each guest is in the care of a professional, dedicated to maximising the potential comfort and ease of each visit, whether for business or pleasure. As concierge you will report to the Director of Rooms and be supported by the Senior Concierge and Assistant Front Office Managers. It will be your responsibility to complete all concierge related responsibilities in accordance with the departments standard operating procedures, on a daily basis, and you will showcase your skills and knowledge by: Responding to telephone and email inquiries from internal guests in a timely and respectful manner; Responding to telephone and email inquiries from future guests to ensure they have a comfortable and hassle free stay; Meet and greet our guests and visitors warmly and make them feel welcome; Valet Parking of guest cars; Assist guests to their room ensuring a full room orientation is completed; Offer restaurant and activity recommendations and assist guests in arranging transportation and excursions; Develop an extensive knowledge base of local amenities such as restaurants, shops, attractions, transportation options, and airports; Assist guests in a pleasant, proactive and efficient manner with appropriate follow-up as necessary; Knowledge of all essential aspects of our hotel operations; Receive and redirect all mail, phone calls and packages, etc. Ensure that guest spaces and the lobby are clean and tidy at all times; Act as a liaison between guests and other departments as required including kitchen, housekeeping, etc. Anticipate guests needs in order to accommodate them and provide an exceptional five star guest experience; Maintain inventory of supplies and order new stock as required; and Lifting and handling of guest luggage and belongings. THE IDEAL CANDIDATE ESSENTIAL A full UK clean Driving Licence - Minimum of 2 years driving experience - over the age of 25 years for insurance purposes. A minimum of one years recent experience working in a customer-facing role. A passion for people A high level of confidence, motivation and resilience; The ability to develop strong working relationships with colleagues and guests; Proven ability to contribute to a diverse team; Excellent administrative and organisational skills; Ability to prioritise workload and remain calm under pressure; Ability to address and manage guest issues with a can do attitude; Sharpened attention to detail. DESIRABLE Previous experience working as a hotel concierge Experience of using Opera PMS Understanding AA standards of excellence; Understanding 5* Tourism NI standards; LOCATION Fitzwilliam Hotel Belfast, 1-3 Great Victoria Street, Belfast, BT2 7BQ. DEVELOP YOUR CAREER WITH US In addition to a supportive approach to performance management, we actively encourage learning and development by providing formal and informal skills development opportunities. WORK WITH US To apply please click on the APPLY NOW button below to forward an up to date CV Skills: Concierge A full UK Driving Licence; A minimum of one years recent experience Customer Care

Senior Accounts Assistant Location: Belfast, Co Antrim Job Type: Permanent | Office-based | Full-time or Part-time Annual Salary: £32,000 - £35,000 per annum / pro-rata Reed Accountancy & Finance are working closely with a successful company based in Belfast in the recruitment of an experienced Senior Accounts Assistant to join their busy team. Reporting to the Operations Manager, the successful Senior Accounts Assistant will be responsible for managing multiple supplier and customer accounts, handling complex transactions in various currencies, and ensuring precise financial operations within their dynamic environment. Ideal candidates will have experience in within commerce and industry. Day-to-day of the role: Accounts Payable & Supplier Management: Manage over 50 supplier accounts, process invoices, verify accuracy, and reconcile accounts. Send prompt remittances and maintain clear communication with suppliers. Handle payments in multiple currencies (GBP, EUR, USD) and perform daily foreign currency reconciliations. Accounts Receivable: Conduct weekly customer invoicing and issue statements. Perform daily debtor reconciliation and follow-up to ensure timely payments. Banking & Reconciliations: Perform daily banking reconciliations across multiple accounts. Provide month-end reconciliation support for creditors, debtors, and multi-currency accounts. Email & Workflow Management: Manage the accounts inbox, ensuring fast, organised responses and timely communication. Internal Coordination: Liaise closely with the internal operations team to resolve queries and ensure smooth financial processes. Coordinate internally to support procurement, inventory, and outbound order processing. General Finance Duties: Maintain accurate and organised finance records for audit readiness. Support audit and compliance requirements and assist with budgeting, cash flow tracking, and financial reporting. Required Skills & Qualifications: Previous bookkeeping or senior accounts experience, ideally within commerce and industry. Proficiency in using accounting software and strong experience in multi-currency reconciliations. High organisational ability, exceptional attention to detail, and disciplined inbox management. Excellent communication skills, both written and verbal. Ability to work independently and manage competing priorities in an office-based environment. Desirable: Familiarity with bespoke ERP or stock systems. AAT or equivalent qualification. For more information, including package details, please contact Mary at Reed Belfast, apply via this advert, or contact me confidentially on LinkedIn Skills: Senior Accounts Assistant Accounts Assistant Accounts Administrator

Night Concierge (Awake) Harberton Hall Location: South Belfast Salary: £13.98 per hour Hours: 36 hours per week (3 nights, 8pm8am on a rota basis) Contract: Permanent About Abbeyfield Belfast Charity Jobs NI is delighted to be exclusively partnering withAbbeyfield Belfast, a long-established charity dedicated to enhancing the lives of older people through high-quality accommodation, support, and community engagement. Abbeyfield Belfast operates a number of supported housing schemes across the city, creating warm, friendly, and safe environments where older people can live independently while remaining connected to others. Their flagship development,Harberton Hall, is a stunning supported sheltered accommodation facility located in South Belfast. About Harberton Hall Harberton Hall is more than just a residence its a welcoming community where independence, dignity, and wellbeing are at the heart of everything. Residents benefit from a safe, comfortable environment supported by a caring and dedicated team. About the Role As a Night Concierge (Awake), youll play a vital role in ensuring residents feel safe, secure, and supported throughout the night. Youll be responsible for maintaining the building, responding to any issues or emergencies, and ensuring everything is prepared for the day ahead. This is a hands-on and varied role where no two nights are the same, requiring a calm, reliable, and proactive approach. (This role may also be suitable for candidates searching for positions such as Night Support Worker, Concierge, Night Porter, Residential Support Worker, or Facilities Assistant.) Key Responsibilities Secure the building during night-time hours and ensure a safe environment for residents. Welcome residents returning in the evening, ensuring a friendly and reassuring presence. Carry out cleaning duties across communal areas and assist with laundry tasks as required. Support with basic food preparation and room setup for events when needed. Conduct routine maintenance, health and safety, and system checks (e.g. boilers). Respond appropriately to emergencies, ensuring the safety of residents and staff. Remove waste and recycling from communal and residential areas. Complete clear handovers at the end of each shift, recording any incidents or updates. About You Youll be dependable, observant, and comfortable working independently, with: Good written and spoken English. An understanding of the needs of older people and the challenges they may face. Confidence in handling emergencies calmly and effectively. Experience in cleaning, domestic, or similar practical roles. Strong communication skills and attention to detail. The ability to work on your own initiative as well as part of a team. It would be even better if you also: Have experience working with the public or in a customer-facing role. Have previous experience in awake night work. Why Join Abbeyfield Belfast? Abbeyfield Belfast is a values-led organisation committed to creating supportive communities for older people. This is an opportunity to be part of a team where your work has a real impact, helping residents feel safe, respected, and cared for every day and night. How to Apply To apply, please submit your CV. A member of the Charity Jobs NI team will be in touch to discuss the next steps. Applications are being reviewed on a rolling basis, so early applications are strongly encouraged due to expected high interest in this role. Charity Jobs NI is proud to be the exclusive recruitment partner for this vacancy. Skills: Concierge Facilities Support Residential Care

Our Belfast building surveying service has thrived since its launch in 2022, growing to a team of 6 surveyors in the last 4 years, supporting a range of public and private sector clients in the local region and delivering various commissions to high standards. Chartered Building Surveyor Permanent | Full-time | Hybrid working As the Belfast team growth continues, we’re offering an excellent opportunity for a chartered building surveyor to join them in a position with variety, autonomy and a rewarding career pathway following the launch of our Built Asset Solutions service. As chartered building surveyor you will work as a key member of the team delivering a variety of survey and project work, supporting senior staff and providing guidance & advice to junior team members, with direct management of an assistant or graduate surveyor. Joining Gleeds Built Asset Solutions you will receive more than just a salary. You’ll have access to a wide range of benefits, perks and provisions that include: • Car/travel allowance, • Paid professional subscriptions (1 per annum), • 25 days annual leave plus holiday buy/sell options, • Health cash plan, • Corporate partnership perks including discounts & exclusive offers on: phones / tech, entertainment, travel, food & drink, experiences and more, • Cyclescheme and discounted gym memberships, • Progression pathways & structured professional development plans, • Additional training and qualifications options, • A contributory pension scheme, • Employee Assistance Programme, • Our global travel scholarship programme, • Hybrid working & flexible working options, • A leading, people focused culture, as a certified great place to work, • Supporting business unit directors in delivering business objectives, • Positively engaging with customers and developing, growing, and maintaining customer relationships, • Delivering high quality services and ensuring that building surveying deliverables meet customer’s requirements, • Managing projects to deliver high quality services and deliverables in accordance with business procedures, • Managing building surveying commissions, including surveys, dilapidation advice, party wall advice, and construction projects for new builds, renovations and maintenance works – from feasibility through to design, contract administration to handover and post completion reviews, • Quality monitoring of construction projects, • Planning service delivery in conjunction with the Director with overall responsibility for the project, • Agreeing with the director and client the right sub-consultants to assist with delivery of a commission. Following the approved procedures for appointing Sub-Consultants, • Communicating with and providing good sound professional advice to both clients and other project team members, • Ensuring that all quantitative and financial information has been independently checked before issue, including maintaining evidence of independent checks, • Remaining in the remit of your role and when additional responsibilities need to be carried out, conduct this in a fully informed manner with the approval of your line manager, • Producing and presenting to customers, • Mentoring and coaching employees to their full potential, • Preparing bids for services, • Managing services delivery for profit, • Advising directors promptly of any issues that have arisen, or that might arise, on projects; in particular those that might impact on Gleeds professional indemnity (PI) insurance, • Identifying new business development opportunities and driving growth across the Business Unit activities, • Opportunities to develop and grow your career, • A contributory pension scheme, • Employee Assistance Programme, • Flexible working arrangements, • Sound Building Surveying experience post MRICS qualification, • Sound knowledge and practical experience of delivery of building surveying tasks, • Cohesive knowledge of construction methods and materials, • Thorough knowledge of construction procurement strategies, including tendering and contract strategies, • Ability to administer construction contracts as Contracts Administrator and Employers Agent, • Clear understanding of legislation impacting on building contracts, • Clear and effective communication skills – both oral and written, • Good organisational skills and the ability to quickly adapt to changes, • Excellent problem solving, negotiating skills, financial and numeracy management skills, • Ability to absorb complex information and assess requirements readily, • Sound ICT Skills, with a high level of proficiency in MS Outlook, Word, Excel and PowerPoint, • Ability to work as part of a team and lead teams #J-18808-Ljbffr

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