Customer experience jobs in Loughton - Page 3Create job alerts

Customer Experience Manager (CEM) is responsible for carrying out all key inspections with the customers from Pre Completion Visits / New Home Demonstrations through to the end of the 2 year warranty. London to appoint a Customer Experience Manager (a newly created post). The CEM acts as the custome

They are seeking an experienced Customer Experience Director on a 12 month fixed term contract to lead a high profile project within their Global Product Innovation team. Provide leadership and strategic direction for customer experience initiatives and research programmes to support new product inn

A nationally recognised, market-leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of their customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Cus

We are now looking for a strategic, analytical Customer Experience Manager to "level up" the function. While the brand is community-led and care-focused, your primary objective is to turn the "voice of the customer" into a sophisticated insight engine that influences the entire b

We are working with a Corporate Investment bank based in the City of London who are seeking an experienced professional to join the team in their London office.

We're looking for a Customer Experience Engineer to join our team and help us maintain our high bar for technical support as we scale. You'll be taking technical escalations from our Customer Experience Specialists and going deep into the issues our users face. We need someone who can help us keep p

The Customer Experience Lead should have experience understanding existing customer experience and mapping and reporting on journey as well as key touchpoint and metrics. The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end cus

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

A nationally recognised, market‑leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of its customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Customer Ex

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

A leading retail company in Greater London seeks an Assistant Store Manager to oversee operations and support the Store Manager in enhancing customer experience and store performance. The ideal candidate will have management experience in a fast-paced retail environment, strong leadership abilities,

You will be responsible for delivering customer-centric strategies, partnering with various departments to enhance customer experience, and shaping the organization’s customer proposition. A market-leading organization in Central London is seeking a Customer Experience & Proposition Lead to redefi

We're looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact centre team. This position is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering a great customer experience. Minimu

We are looking for an experienced and inspiring leader to join our team as Head of Customer Experience on an interim basis. Experience in delivering customer satisfaction frameworks and leading cultural change. Head of Customer Experience – six‑month fixed term.

The ideal candidate will have a strong focus on operations and customer experience, ensuring a welcoming environment for both staff and customers. This full-time role is suitable for individuals with experience in retail management who are passionate about delivering exceptional customer experiences

A leading retail brand in Greater London is looking for an Assistant Store Manager.You will support the Store Manager, drive sales, and lead a high-performance team, ensuring exceptional service.Candidates should have a proven track record in a fast-paced environment and possess strong leadership qu

Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficial. Support in building the feedback loop between quality, customer service, training and operations to continuously improve standard

This entry-level part-time position involves providing excellent customer service, ensuring store presentation, and engaging customers in an approachable manner.

The ideal candidate will have over 8 years of experience in customer experience management within the tech industry, excellent leadership skills, and a proven record of improving customer service. This position involves developing comprehensive customer experience strategies and overseeing customer

A financial technology company in the UK is looking for a Customer Experience Specialist to enhance customer interactions that lead to financial fitness. You will assist customers in resolving overdue accounts using excellent communication skills. Join a team where you can make a positive impact on

Join our dynamic team and drive extraordinary experiences for our customers. A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. The role requires expertise in account management

The ideal candidate will lead a team to deliver excellent customer service while managing store operations.

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

This role involves developing the team, providing exceptional customer service, and managing store operations.

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

This pivotal role involves driving customer experience, sales order processing, quality management, and logistics operations. A leading recruitment firm seeks a Director of Customer Service to inspire and lead teams towards excellence. The ideal candidate will have a strong background in change mana

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative (Remote). Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through pos

Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience. As a Sales Customer Experience Specialist at Tesla, you will be the face of our bran

Deliver a great experience with our new and used customers and manage enquiries through all channels including digital, phone and walk-ins. Provide customers with an unrivalled level of customer service from qualification to handover.

Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills. The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies.

A leading global financial service provider is seeking a Vice President Experience Design Lead to shape user experience through strategic design initiatives. Ideal candidates will have proven experience in inclusive design, exceptional visual design abilities, and the capability to lead significant

A global mobility service provider is seeking a passionate and customer-focused individual for a role in customer service and sales. You'll ensure customer satisfaction, manage vehicle rentals, and provide tailored solutions. Ideal candidates will have experience in sales, be communicative, and thri

This hybrid position involves mentoring product managers and ensuring alignment with company strategy to enhance customer experience and revenue growth. A leading home services company based in London is looking for a Director of Product to lead a team of Product Managers and drive the development o

The ideal candidate has significant Design Research experience and a customer-focused mindset, equipped to analyze complex data and deliver meaningful results. A leading financial institution in the UK is seeking a Senior Researcher to lead mixed methods market and user experience research. This rol

Customer Insights : Utilise data and customer feedback to gain insights into customer behaviour and preferences, and use this information to drive improvements across our service experience. Technology / Tooling Integration : Leverage technology and digital tools to enhance the customer experience,

A leading technology company in the United Kingdom is seeking a Service Delivery Manager to enhance customer experience. This full-time role requires a strong focus on customer service and experience with networking technologies. Candidates should have 5 years in support roles, strong problem manage

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past due accounts. Handle inbound customer communications through live chat, email, text message and phone calls, focusing on assistin

A leading financial platform provider in Greater London is seeking a Senior Analyst for Customer Support within its EMEA team. The ideal candidate will engage with customers, provide solutions, and collaborate with both local and global teams. Required qualifications include 2+ years in customer sup

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment.

Customer Experience Specialists act as the welcoming face of the dealership, ensuring every customer receives a first-class experience whether they are visiting for sales or aftersales. We are recruiting for a Customer Experience Specialist to join a customer-focused car dealership, working across b

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. Commercial judgement: connects customer experience to retention, renewal, and long‑term value. We’re hiring a Head of Customer Experience.

This role involves delivering exceptional customer service, meeting sales targets, and participating in team training.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. You will oversee customer support strategy, CX operations, and insights programs, building scalable systems and best‑in‑class experiences for

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the abili

You will be responsible for ensuring an outstanding customer experience and managing store operations. A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location.

Customer Experience Specialist – Chief Client Office UK & EMEA CIB – LevelUp. We are working with a Corporate Investment bank based in the City of London who are seeking an experienced professional to join the team in their London office. Customer Relationship Management.