Customer experience jobs in Loughton - Page 4Create job alerts

Customer Experience Manager (CEM) is responsible for carrying out all key inspections with the customers from Pre Completion Visits / New Home Demonstrations through to the end of the 2 year warranty. London to appoint a Customer Experience Manager (a newly created post). The CEM acts as the custome

They are seeking an experienced Customer Experience Director on a 12 month fixed term contract to lead a high profile project within their Global Product Innovation team. Provide leadership and strategic direction for customer experience initiatives and research programmes to support new product inn

The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end customer experience. The Customer Experience Lead should have experience understanding existing customer experience and mapping and reporting on journey as well as key touchp

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

A specialty coffee shop in London is seeking a full-time Store Manager to oversee daily operations and lead a team dedicated to exceptional customer service. Ideal candidates will have hospitality management experience, preferably in a coffee shop environment, and possess strong leadership skills. T

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service.

Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable cus

A global logistics provider is seeking an Integrated Customer Experience Consultant to enhance customer service offerings. Candidates should exhibit a strong customer service mindset, attention to detail, and preferably have logistics experience.

The ideal candidate will have experience in luxury retail, outstanding communication skills, and a passion for delivering exceptional customer experiences. This full-time position involves developing deep product knowledge, driving sales through exceptional customer service, and maintaining visual m

We’re looking for a Customer Experience Specialist to support customers of a globally recognised automotive brand. Customer Experience Specialist - Automotive. Deliver outstanding customer experiences with ownership and empathy.

A leading retail company in Greater London is seeking a Style Advisor to enhance the customer experience. You will connect with customers, provide product styling options, and deliver exceptional service. The ideal candidate will have excellent communication skills, be motivated, and possess a stron

As a Senior Customer Experience Specialist, you will act as a technical expert and escalation point within the CX team. Identify recurring customer issues and work with CX Engineers to design fixes or process improvements. By leveraging a deep understanding of the platform, integrations, and system

You’ll join the newly formed Customer Experience team, which is focused on building systems that scale capability in service of the customer and giving an exceptional human experience when the customer needs it. Your job to be done is to strengthen the customer experience system as we scale, bring

In this vital role, you will be at the forefront of ensuring exceptional customer experiences by understanding and resolving customer queries and complaints. Our client is seeking a dedicated Customer Experience Representative (Complaint Handler) for a full-time, permanent position located in either

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. Candidates should have leadership experience in retail and a passion for the outdoors.

Ideal candidates will have management experience in a creative, customer-focused retail environment. The role involves achieving sales targets, providing excellent customer service, and ensuring operational effectiveness.

This role involves building user-facing platforms, managing the front-end development for customer journeys, and collaborating closely with design and back-end teams. Ideal candidates will have strong skills in TypeScript and React, with experience in APIs and a passion for developing effective tech

The successful candidate will improve customer satisfaction and lead key projects. Candidates should have experience in managing property services and a good understanding of property legislation.

A customer-focused car dealership in Luton is looking for a Customer Experience Specialist. Ideal for those with a background in customer service or hospitality, the role focuses on enhancing customer interactions and brand representation.

As such, they require a Head of Customer Experience who will oversee the delivery of seamless, efficient, and high-quality client services. Oversee the entire customer journey, from onboarding to ongoing support, ensuring a positive experience. Streamline and optimize service delivery processes to i

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. The successful candidate will lead and nurture a team, driving sales and improving customer satisfaction.

The role involves driving customer experience, managing sales performance, and coaching the team. A well-known beauty brand in Greater London is seeking an experienced Assistant Store Manager.

A leading remote customer support platform is seeking experienced professionals to provide empathetic support to healthcare staff. Candidates must have fluent English and 2+ years of related experience.

A leading retail brand in North London is seeking an experienced Store Manager to join their team. The ideal candidate will lead a high-performing team, deliver exceptional customer service, and drive commercial success in a fast-paced environment.

The ideal candidate will lead a team to deliver excellent customer service while managing store operations.

The role involves ensuring exceptional customer experiences, supporting daily tasks, and collaborating on operational improvements. This temporary position requires a confident leader with solid customer service skills who can motivate a team and manage store operations.

A leading home-building company in the UK is looking for a dedicated professional to enhance customer experience during the home purchase process. Ideal candidates would possess experience in housing sales, exceptional customer service skills, and the ability to manage their work autonomously.

A leading retail brand in Greater London is looking for an Assistant Store Manager.You will support the Store Manager, drive sales, and lead a high-performance team, ensuring exceptional service.Candidates should have a proven track record in a fast-paced environment and possess strong leadership qu

Join our dynamic team and drive extraordinary experiences for our customers. A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. The role requires expertise in account management

Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficial. Support in building the feedback loop between quality, customer service, training and operations to continuously improve standard

This entry-level part-time position involves providing excellent customer service, ensuring store presentation, and engaging customers in an approachable manner.

A leading retail company in Greater London seeks an Assistant Store Manager to oversee operations and support the Store Manager in enhancing customer experience and store performance. The ideal candidate will have management experience in a fast-paced retail environment, strong leadership abilities,

The ideal candidate will have over 8 years of experience in customer experience management within the tech industry, excellent leadership skills, and a proven record of improving customer service. This position involves developing comprehensive customer experience strategies and overseeing customer

A financial technology company in the UK is looking for a Customer Experience Specialist to enhance customer interactions that lead to financial fitness. You will assist customers in resolving overdue accounts using excellent communication skills. Join a team where you can make a positive impact on

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. Proven experience leading engineering teams focused on customer exper

You will be responsible for delivering customer-centric strategies, partnering with various departments to enhance customer experience, and shaping the organization’s customer proposition. A market-leading organization in Central London is seeking a Customer Experience & Proposition Lead to redefi

We're looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact centre team. This position is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering a great customer experience. Minimu

We are looking for an experienced and inspiring leader to join our team as Head of Customer Experience on an interim basis. Experience in delivering customer satisfaction frameworks and leading cultural change. Head of Customer Experience – six‑month fixed term.

The ideal candidate will have a strong focus on operations and customer experience, ensuring a welcoming environment for both staff and customers. This full-time role is suitable for individuals with experience in retail management who are passionate about delivering exceptional customer experiences

A dynamic jewellery retailer in the heart of London is seeking an Assistant Store Manager to support the Store Manager and lead a team in delivering exceptional customer experiences. This role offers an exciting opportunity to drive team performance and enhance customer engagement in a premium retai

Ideal candidates have 5-7+ years in customer experience, a strong educational background, and the ability to deliver on client needs in a fast-paced environment. A leading consulting firm seeks a Consultant, Strategic Advisory to shape transformational change through innovative customer experiences

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative (Remote). Travel Customer Experience Representative.

A prominent retail group in Greater London is seeking a passionate Style Advisor to enhance customer experiences. In this role, you will engage with customers, offer tailored advice, and assist in daily store operations.

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. You will oversee customer support strategy, CX operations, and insights programs, building scalable systems and best‑in‑class experiences for

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.BCG was the pioneer in business strategy when it was founded in 1963.Today, we help clients with total transformation‑inspiring complex change, e