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As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. You will be able to demonstrate leadership skills, and have a re

Compile all service impacting processes from VMO2 related to nexfibre service delivery and assurance in customer operations, including main customer operations processes related to customer service delivery and customer incidents resolution or customer requested works. Management of customer service

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

A leading retail company in Greater London is seeking a Style Advisor to provide exceptional customer service and enhance the shopping experience. In this role, you will act as a brand ambassador and connect with customers through personalized styling advice. Responsibilities include assisting custo

This role focuses on building rapport with customers, meeting sales targets, and providing an outstanding buying experience. The ideal candidate will have a strong retail sales background and exceptional customer service skills. Previous automotive sales experience is a plus, but full training will

Key responsibilities include managing operations, ensuring safety and efficiency, and leading the Customer Experience Team.

Ideal candidates will have customer service experience, fluency in English, and strong communication skills. Responsibilities include processing customer orders using Oracle, managing customer complaints, and ensuring excellent service delivery. A global medical technology company is seeking a Custo

In this full-time position, you will engage with customers, promote the benefits of BMW / MINI, and ensure exceptional customer service. Ideal candidates will have retail experience and a passion for customer service.

The GreyNoise Customer Experience Specialist (CXS) is part of the GreyNoise Customer Experience (CX) team, which provides our customers with an industry-leading experience. Act as the customer advocate within GreyNoise to ensure customer needs and requests are reviewed and responded to promptly, wor

Join our team to play a vital role in our customer experience and contribute to our brand success. In this role, you will deliver exceptional customer service and handle orders and quotes. The position requires strong interpersonal skills and a proactive approach to enhance customer satisfaction.

The position is part of a vital initiative aiming for efficient and consistent customer experiences in Birmingham. A local government council in the UK is offering a secondment opportunity for individuals to join the Customer Experience Programme. This role focuses on transforming services to ensure

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. The role involves managing various store operations, including customer service and clinical activities like patient pre-screening.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

A retail company located in Greater London is seeking a Customer Host Supervisor to lead the team and deliver exceptional customer experiences.

A leading debt resolution firm in the United Kingdom is seeking a Customer Experience Specialist to enhance customer journeys and support them in resolving past-due accounts. Responsibilities include negotiating with customers through various channels and aiding them in creating effective repayment

Ideal candidates have 5-7+ years in customer experience, a strong educational background, and the ability to deliver on client needs in a fast-paced environment. A leading consulting firm seeks a Consultant, Strategic Advisory to shape transformational change through innovative customer experiences

Applicants should have substantial experience in User Experience design and strong skills in prototyping and layout. This role focuses on crafting the end-to-end user experience while balancing business requirements with user needs.

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.

As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products without ever touching or trying them on. Proven experience leading engineering teams focused on customer exper

This role demands a strong leader who is accountable and has experience in retail management. You will oversee store operations, ensuring exceptional customer service and compliance with safety standards.

A leading fashion retailer in Greater London is seeking a dedicated Style Advisor to enhance the customer experience. In this role, you will connect with customers, promote products, and provide tailored styling advice. Responsibilities include greeting and assisting customers, operating the POS sys

Join to apply for the senior portfolio manager - brand & customer experience (EMEA) role at Starbucks EMEA. Programme or project management experience highly desirable.

A technology company is seeking a Head of Customer Experience & Contact Center Operations in London. The role requires senior leadership experience in multi-site customer service and contact center operations, focusing on service performance and workforce planning.

The role involves optimizing clients' CRM strategies, leveraging technology for enhanced customer experiences, and collaborating with project teams. Ideal candidates will have experience in CRM, strong problem-solving skills, and excellent interpersonal abilities.

A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. You will foster a customer-first culture, ensuring a high-quality aftercare experience. The ideal candidate should have a proven track record in customer care leadership, excellent communication skil

Customer Experience Specialist. Phillip Jeffries is expanding our International Sales team and hiring a Customer Experience (CX) Agent based in London. At least 2 years of experience in customer service, sales support, or data entry.

Working as a Customer Experience Agent, this is an exciting opportunity to contribute to the growth and success of Maersk, a leading provider within the Shipping industry. Integrated Customer Experience Consultant. As a global company with over 100 years’ experience in shipping, Maersk offers exce

Global Customer Experience Specialist.

Luxury Travel Consultant – Customer Experience (Remote). Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. Customer service experience in travel, hospitality, or a related fiel

The role involves providing exceptional customer service, maintaining a welcoming store environment, and connecting with customers in a genuine manner. A global specialty retailer in Greater London is seeking a Brand Representative who is stylish, outgoing, and customer-focused.

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. Every action taken by each member of your team increases customer sati

The role involves supporting store management, delivering exceptional customer service, and driving sales growth. Candidates should be passionate about customer expectations, self-motivated, and possess strong communication skills.

Join us to help enhance our customer experience in a growing industry. Experience with SQL is desired.

A technology-driven debt resolution company is seeking a Customer Experience Specialist to provide outstanding support to customers resolving past-due accounts. This role offers a competitive salary and a chance to positively impact customers' lives.

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email,

You will manage training for Customer Experience Associates and ensure compliance with cash handling protocols while enhancing customer loyalty. The ideal candidate will possess strong leadership skills, a solution‑oriented mindset, and at least 2‑3 years of managerial experience in a retail env

The role involves managing operational performance, inspiring a diverse team, and ensuring a high-quality customer experience. Successful candidates will have significant leadership experience and a passion for improving customer journeys. This position offers a rewarding opportunity to drive both c

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

The role involves providing outstanding customer service, maintaining a friendly atmosphere, and engaging with customers.

A leading retail brand in Greater London is seeking an enthusiastic Assistant Store Manager to motivate teams and ensure exceptional customer experiences. Ideal candidates will have relevant retail or hospitality management experience, excellent people skills, and a focus on achieving sales goals.

A leading beauty and wellness platform in London is seeking Customer Experience Specialists to deliver exceptional support via various communication channels. Successful candidates will find opportunities to enhance partner experiences and drive retention.

As a Digital Customer Experience & Loyalty Specialist, you’ll play a key role in shaping how Starbucks connects with customers across EMEA through digital channels. If you’re passionate about digital customer experience and loyalty and ready to bring your expertise to a brand that inspires milli

A well-known footwear company in London seeks an experienced Store Manager to lead a team, drive sales, and enhance customer satisfaction. Ideal candidates will have experience in retail operations and mentoring.

Customer service experience in travel, hospitality, or a related field preferred. Travel Experience Specialist (Luxury & Leisure). Provide responsive and professional customer support via phone, email, and online messaging.

Minimum 2 years of experience in a customer support, claims, or administrative role within an insurance or compliance‑related organization. We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal

Ideal candidates will possess consulting experience, knowledge of CRM platforms, and a passion for innovation in customer care. A leading global consulting firm seeks a Customer Service Transformation Consultant to enhance client operations. The role focuses on optimising customer service strategies