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Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Account Executive – AI MarTech (Retail / Ecommerce) About the company • AI-driven SaaS marketing technology start-up, reinventing how ecommerce teams create and manage product content at enterprise scale, • Platform uses advanced AI agents to optimise product titles, descriptions and metadata across large catalogues, • Trusted by leading retailers including M&S, Argos and OnCloud to improve discoverability and performance across traditional search and emerging AI-led search environments, • Series A, venture-backed and scaling fast, with a product-led approach and a lean, high-performance culture About the role • Own end-to-end sales cycles from prospect to close across mid-market retail accounts, and partner closely with the founder on larger, more complex enterprise opportunities, • Run outbound and inbound sales motions in parraell, with multi-channel prospecting, • Sell a category-defining AI platform into sophisticated ecommerce environments, demonstrating credibility with senior retail leaders, • Run consultative, value-led sales processes focused on ROI, impact and commercial outcomes, • Operate in a founder-led environment with high autonomy and accountability Your previous experience • 2+ years full 360 closing experience in B2B SaaS, • Comfortable selling into ecommerce/retail/martech environments and navigating complex multi-stakeholder buying groups, • Strong at value-led selling, ROI modelling, and strategic positioning vs competitors and internal build options, • Actively uses AI tooling to improve productivity, messaging, and sales performance, • High IQ and EQ, resilient, and thrives in selling emerging technology in a fast-moving, founder-led environment Package • £60,000–£85,000 base DOE, double OTE (uncapped), • Hybrid working: 2–3 days per week in Central London office, • High autonomy, high visibility, and strong progression as the business scales Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics and Consulting. Arius Recruit Ltd is acting as an employment agency in relation to this vacancy. This is a permanent and full time position.

LGC Ltd () is a global life sciences company serving government, academia, pharmaceuticals, agriculture, food, environment, security, and sports sectors. Its Grant Management Group (GMG) works closely with the NIHR and other UK government bodies to support medical and health research. GMG manages funding calls, contracts and intellectual property, ensuring research projects are delivered efficiently and in line with strategic priorities, while collaborating with stakeholders across the NHS, academia, government and industry to advance health innovation. Health and Care Research Wales funds fund high-quality research that provides robust evidence for policy development and health and social care practice, that has clear public benefit. GMG is administering one of the Health and Care Research Wales’ funding schemes, the Integrated Funding Scheme. Job Description Reporting to the Assistant Director, this part time role 0.5FTE will involve overseeing some of the team's commissioning and/or monitoring activities and will require a strong leadership style, along with the ability to work collaboratively. The post provides the opportunity for external liaison, with interfaces to the customer, Welsh Government, and the research community in Wales. Key Deliverables • Overall responsibility of the team’s commissioning and monitoring activities, and overseeing the team in these activities, • Drafting SOPs, work instructions and template documents and issuing guidelines, • Attending Board and Panel meetings, both to facilitate and in a supervisory capacity, providing advice to the Board and Panel when required, • Liaising regularly with internal and external stakeholders, including the customer. Attending, organising and leading meetings, representing the customer’s perspective at meetings and promoting and representing the funding scheme at external events, • Identifying enhancements to working practices and defining, implementing and supporting the processes to deliver operational excellence, • Developing and maintaining excellent professional relationships with other GMG teams, applicants and award holders and with colleagues within Health and Care Research Wales and across customer organisations, and acting as a role model to colleagues at all levels, • Operationalising ad hoc special project work; assisting in the preparation of regular programme reports and papers, • Monitoring the quality and timelines of the work of Research Managers within the team in line with the agreed indicators Qualifications Candidate Profile Required Criteria • A degree in biomedical, health or social sciences, • Experience of working in a research management environment, • Health research commissioning experience, • A track record in successful management of projects and programmes, • A higher degree in a medical, scientific, technical or social discipline, • Knowledge of the UK’s health and care research landscape, • Excellent interpersonal skills, • Excellent writing skills and meticulous attention to detail, • Excellent planning and organisational skills, able to prioritise and manage multiple tasks, working to challenging targets and deadlines, • Excellent analytical and complex problem solving skills, with a solution based approach, • Highly developed communication skills and customer focus, including experience of external liaison, • Committed team player with an ability to build effective working relationships Additional Information Compensation, Benefits & Working Arrangements: Salary: £24,300 Location: Twickenham, London / Hybrid working model Contract Type: Permanent, Part Time 0.5 FTE Working Hours: 18.75 hour per week Annual Leave: 12.5 days, plus 4.5 UK public holidays Employee Benefits Include: Annual, discretionary bonus Enhanced Contributory Pension Scheme Life Insurance Cover Benenden Healthcare Membership Training and Development Opportunities Season Ticket Loan NB: We offer a range of work life balance and family friendly, flexible working arrangements. This is an office based, hybrid role with an expectation for all employees to attend our offices 1 day each week, this may increase, subject to team requirements. Application If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Required and Desired Criteria' outlined in the job description. Additionally, share your enthusiasm for working with the NIHR. Inclusion and Diversity LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have any accessibility requirements please contact Carl by email to arrange appropriate support.

National Account Manager – Asda Hybrid – London Bridge (2 days every other week) £55,000–£60,000 + car allowance + 20% bonus + benefits We’re delighted to be supporting a values-led food business that’s undergone a significant transformation over the last 15 months. Under the leadership of a new CEO and with a clear strategic direction in place, the company has repositioned itself as a focused, ambitious, and brand-led business with a strong sense of identity and purpose. As part of a newly formed business unit, we’re looking for a commercially confident National Account Manager to lead and grow this strategically important customer. This role is more than just account management – it’s about being part of a collaborative project team, shaping the future of a high-growth channel, and helping embed a culture of openness, accountability, and ambition. You’ll be based remotely with 2 in-person team days per month (week 2 and week 4) at the London Bridge office, where collaboration and planning will take priority over presentism. Key Responsibilities: • Take full P&L ownership of the account and deliver the JBP in line with business targets, • Lead internal cross-functional collaboration to ensure flawless execution across the plan, • Help formalise and embed processes within the newly created business unit, • Work alongside the Controller and wider project team to scale from pilot to success, • Bring strategic and instinctive thinking to the table – always looking for what else is happening in the market, • Act as a brand ambassador who lives the values and contributes to an open, high-performance culture What we’re looking for: • Proven NAM experience in UK Grocery – ideally with Top 4 Retailers, • Confident managing JBPs and building trusted retailer relationships, • Able to thrive in a business that’s still building frameworks and welcomes agility, • Gravitas, commercial acumen, and the instinct to navigate ambiguity with confidence, • Someone who values working with good people and contributing positively to team culture, • Authentic, honest, and not afraid to say “I don’t know” – you’ll be valued for your potential as much as your CV This is a brilliant opportunity to join a tight-knit £70m business at a pivotal stage in its journey – with a great leadership team, exciting growth plans, and a genuine focus on its people. If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with or click “Apply Now” to be considered for this vacancy: Call: 020 7871 8000 Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

ABOUT US Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. THE ROLE Working from our London retail location in Burlington Arcade, you will hold a key role within our fast-growing business, where you will act as an ambassador for the brand, ensuring that all customers receive the best experience and playing a key role in supporting Strathberry’s growing retail presence. Please note: This is a full-time, permanent position, based in London. With 40 hours available, working on a rotating shift pattern over a 7-day week. Previous experience working in a luxury retail service environment is essential. To apply please submit your CV, outlining your relevant skills and experience and interest in this position. KEY RESPONSIBILITIES • Delivering exceptional customer experience., • Driving sales into the store and creating a vibrant atmosphere., • POS transaction processing., • Helping with visual displays within the store., • Management of POS stock control and assisting on stocktakes, when required., • Supporting promotions, events and launches to deliver the intended experience for customers., • Meeting individual and team sales goals., • Keeping the store tidy and clean, clear of any H&S hazards, and contributing to essential sales tasks., • Working with colleagues to monitor store security., • Assisting in all areas of stock shipping/receiving policies and paperwork., • Providing customer service support using the Endear system., • Providing general administrative support when and where necessary. WHAT WE OFFER • Commission, • Employer pension scheme ABOUT YOU To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Previous experience working in a luxury retail service environment (essential)., • Flexible availability in relation to rotating shift patterns and hours. (essential), • Availability to flex hours up on occasion. (preferable), • Exceptional people skills and confidence when dealing with customers., • Understanding the importance of promoting and reflecting the image of a luxury brand., • Interest in the luxury fashion industry., • Self-motivated with a ‘can do’ attitude., • A good level of numeracy and the ability to produce and maintain accurate records. INTERESTED? To apply please submit your CV, outlining your relevant skills and experience and interest in this position.

About us at Hounslow We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form. Our Benefits About The Role This is an exciting opportunity to join our Homelessness, Independence and Preventative Service which adopts a preventative approach across the housing, health and social care agendas. You will be a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough. About The Team You’ll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. 1. If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers., 2. You will contribute to the effective delivery of the integrated preventative service across housing, health and social care, providing a proactive, accessible, efficient and effective front-line service; promote access to preventative services, working proactively to ensure services are accessed in a timely way., 3. You work proactively to prevent and resolve crisis and prevent the loss of accommodation while preventing the escalation of health care needs., 4. You work collaboratively to facilitate discharges from health care settings, enable access to lower level preventative services and prevent repeat and avoidable admissions to acute health care services., 5. You adopt a casework-based approach to complete detailed holistic assessments of housing, health and social care needs, providing practical interventions and support., 6. Maintain an ongoing knowledge and understanding of relevant legislation and the Council’s statutory duties in relation to housing, health and care needs, ensuring advice given is accurate at all times and provide tailored solutions to meet identified needs. About You You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation. 1. You have experience of multi-disciplinary working involving complex and diverse client groups and an understanding of complex legislative frameworks including homelessness, social care, mental health, immigration and welfare benefits., 2. You are a great communicator to engage effectively with a broad range of people to influence, negotiate and persuade and you quickly build trusting relationships with complex individuals to develop a comprehensive understanding of issues faced by vulnerable people., 3. You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve successful corporate preventative outcomes, using proactive and creative solutions., 4. You work independently, proactively and flexibly, being an expert problem solver demonstrating excellent analytical skills, to seek out and implement bespoke solutions to complex issues and make decisions confidently., 5. You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be., 6. You are confident to visit residents in their homes and other health care settings, and work from different locations in the Borough alongside other professionals. You are able to have challenging conversations with other professionals while maintaining a customer focus to achieve successful outcomes across housing, health and social care. Essential for the Role Basic DBS check is required for the role. • Are you passionate about customer services?, • Are you an experienced homelessness professional?, • Are you looking to working in a forward thinking and progressive housing department? If the points above resonate with you, we would like to hear from you. To apply please use the button provided. The key information you need about the role should be in the job description on our website, but if you have any further questions about the role, please contact: Email: Closing date: 18 December 2025. Interviews for this job will be held during December 2025.

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. The role Are you organised and take pride in your work? Does the sound of making a difference for vulnerable adults in Lewisham appeal to you? If yes, we have the perfect role for you! Lewisham Adult Social Care is looking to recruit a permanent Senior Business Support Officer’s to join our Business Support Team, and to help play a key role in achieving positive outcomes for vulnerable adults in our Borough. About The Team And Role As a member of Business Support you will be part of a busy administrative team working across Adult Social Care, carrying out a wide range of business processes to support internal and external customers. Working together to achieve our vision, to make our service as efficient and effective as possible. What we’re looking for: A Senior Business Support Officer with experience in organisational tasks, multitasking, communication, and administrative support. The role includes providing clerical and administrative support as needed, such as minute taking for designated meetings held virtually or in person. Candidates should have knowledge of Adult Social Care services and demonstrate a commitment to supporting the workforce. The position requires working in a sensitive and confidential setting, which may involve exposure to difficult information regarding families and individuals. The work environment can be fast-paced, so the ability to think clearly and calmly is essential to maintain accurate systems and processes. Candidates need to prioritise changing workloads and proactively promote efficient working practices to meet service requirements and comply with statutory guidelines. Additionally, effective communication skills are required for providing customer care to service users, internal staff, and external partner agencies. The role also expects candidates to use their initiative, adapt to change, and collaborate effectively within a team setting. What’s in it for you? Excellent training and development opportunities, plus a range of benefits including: • Generous holiday allowance, • Local Government Pension scheme, • Flexible working and family friendly policies, • Season ticket and bicycle loans, • A range of staff discounts including local subsidised gym memberships, • Supportive staff networks Location The job is primarily based in Laurence House, Catford, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. Special conditions • Hybrid working - both in office and from home on a regular basis, • Minute taking - virtual and in person at various locations across the borough, • The job is subject to an basic DBS check The recruitment process is anonymous and we don’t accept CV’s. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact Kristal Boylan (Business Support, ContrOCC & Improvement Manager) Please click here to view the Job Description and Person Specification Salary £37,509-£38,637 per annum (Scale 6) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at The Council has a dedicated employment support service, Lewisham Works , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let’s stay connected, follow us on social media: LinkedIn Facebook Twitter Instagram

We Are Currently Recruiting Only For Following Specialisms: Reproductive Science GI Physiology Urodynamics and urological measurements Purpose Of This Role: The Sector Advisor (SA) will support the verification of the BTEC Level 4 Diploma in Healthcare Science. The SA will remotely sample learner work against the and confirm if the learner has met the standard for particular units of this qualification. The SA will work with the Standards Verifier to recommend whether units are being assessed to national standards. The SA must be occupationally competent and have evidence of Continuing Professional Development (CPD) in the units they are sampling, This role would usually only require remote sampling from the SA and would only require physical travelling in exceptional circumstances. Key Accountabilities: Acceptance of a contract to provide services to Pearson as a Sector Advisor will be regarded as an undertaking to meet the following requirements: • Familiarise yourself with the specification so that you can refer to the unit content and assessment criteria when carrying out sampling, • Provide proof of relevant CPD annually for the specialisms you are appointed in as an SA, • Undertake sampling of learner work to ensure that valid and reliable assessment decisions are made and national standards are met., • Provide sector-specific support, advice and guidance to the Standards Verifier, • Complete the Sector Advisor Report Form (SARF), giving details on whether the assessment decisions are correct according to assessment criteria requirements. The Sector Advisor will then send the report to the Standards Verifier to complete the verification., • Report back to Pearson and the Standards Verifier following sampling within agreed service-level agreements (5 working days), • Under take online supplementary training annually., • Undertake any other duties appropriate to the work of WBL Assessment in relation to this role, • Support centres to understand and implement identified actions through working with the Standards Verifier PERSON SPECIFICATION Essential: Experience Required : In order to be considered for the role, you must be occupationally competent in one or more of the following pathways of the qualification. Each pathway relates to a particular group of units which can be seen in the links below. Please refer to the for further detail on the relevant units. • Bioinformatics, • Reproductive science, • Life Sciences, • Equipment management and clinical engineering, • Nuclear medicine, • Sterile Services, • Audiology, • Cardiac physiology, • Gastrointestinal physiology, • Ophthalmology, • Respiratory physiology, • Urodynamics and urological measurements, • Laboratory Science, • Neurophysiology Desirable: • Experience in delivering and assessing competence-based programmes., • Evidence of Continuing Professional Development (CPD) in the field of assessment and delivery of vocational qualifications. Essential: Skills & Knowledge: • A willingness to engage in online training and standardisation and to use technology-based approaches for communication, • Excellent communication, written, verbal, IT and interpersonal skills, • A good working knowledge of the specifications that comprise the area of expertise for the role, • A customer-focused approach, • Time management and ability to submit sections of reports within service level agreement (5 working days), • Ability to work effectively as part of a team, • Ability to understand the implications of decisions taken on Pearson’s behalf and not to operate outside the sphere of responsibility defined within this job description Desirable: • Word processing and basic spreadsheet manipulation Requirements: Any associate undertaking this role must: • Have personal IT equipment capable of running Pearson required software Have a suitable internet connection, • Have a personal and secure email account, • Have a postal address in the United Kingdom or Republic of Ireland Declare any conflicts of interest that could impact on the role, • Have availability for a minimum of 8 allocations in any given year, • Abide by the terms of conditions as stated in the contract About Pearson: Welcome to Pearson, the world's leading learning company. We provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. We are the UK's largest awarding body and offer qualifications that are globally recognised and benchmarked, with educational excellence rooted in a range of General and Vocational courses. We value the power of inclusive culture and embed diversity and inclusion in everything we do. Pearson promotes a company culture where differences are embraced as strengths, opportunities are equal and accessible, consideration and respect are the norm. Through our talent, we believe that diversity and inclusion make us a more innovative and vibrant company. People are at the centre of our company. We are committed to a sustainable environment and workplace ecosystem where talent can learn, grow, and thrive. Application Information We have a number of opportunities available for teaching professionals to join our growing teams of examiners, moderators and verifiers.

Why work for Smart? Benefits: Birthday off, 25 days holiday entitlement + Bank Holidays, Life Assurance, 3 days fully paid volunteering days At Smart Managed Solutions, we combine cutting-edge data-driven technology with a client-focused approach to deliver exceptional Facilities Management services. Specialising in commercial environments, higher education, and the life sciences sector, we partner with the world’s most innovative organisations to keep their facilities running at peak performance. We are proud to be an employer that values your growth and work-life balance. We offer comprehensive training opportunities and clear progression routes to help you build a rewarding career. We are one of the few facilities companies that understand people are at the core of every organisation and are the most important investment we will ever make. Even as technology advances and buildings change, it is our leadership and personal contributions of Smart individuals that ultimately set us apart from competitors. Role Purpose To manage and control the maintenance and repair to M&E equipment across multiple blue-chip contracts within the Mobile Portfolio of Smart. Ensuring appropriate and correct operation of assets and that records are maintained in line with Operational, Regulatory and Statutory practice. Deliver a Smart and world class service, have full confidence of the client and team and be a leader of innovation. Key Duties • Commercial and financial accountability across the contract/account., • Lead a diverse team across multiple skills sets within engineering services., • Monitoring and Controlling of the PPM and reactive statistics through Elogbooks System and producing Reports., • Production of monthly reports and ensuring minutes of meetings are collated with actions closed out., • Production of energy reports for the customer., • Oversee statutory certification is received and available to the customer on request., • Management of team in accordance with SMS Procedures and Policies, including their general well-being and H & S is controlled and monitored., • Ensure Smart Managed Solutions staffing levels for contract, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. PERSON SPECIFICATION: Must have recognised industry qualification in at least one of the following three disciplines: • Electrical (BS7671 18th Edition), • Electrical (C&G2391 Inspection and Testing), • C&G Mechanical & HVAC Knowledges of the following would be ideal: up to date knowledge of current technical standards in relation to Fire Alarm Systems, Generators, Electrical Services, HV & AC and Water Systems Treatment. Up to date knowledge of business-critical services i.e. UPS and MGPS etc.Full understanding of Statutory Compliance. IOSH or NEBOSH preferred. Please apply today to register your interest. Please note, all details are provided for guidance only, and do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms and conditions are provided within Offers of Employment, The Employee Handbook and appropriate policies within the Company. This document does not constitute an Offer of Employment. Offers are only valid when provided in writing through the Human Resources Dept

National Account Executive – UK Retail Remote (occasional monthly travel to Italy HQ) £45,000 + £6,000 car allowance + benefits I’m currently partnering with one of Europe’s most exciting premium dessert manufacturers – a business on a fast-growth trajectory in the UK retail market. With £43m in UK sales this year and a forecast to hit £50m next year, this is a fantastic time to join the team. We’re now looking for a National Account Executive to support the Top 5 grocery accounts (Sainsbury’s, Tesco, Waitrose, M&S, Morrisons) while also taking ownership of a group of regional accounts such as PRM, Spar, Nisa, Dunnes, and Booths. This is a hybrid remote role – home-based in the UK, with the opportunity to visit the Italian HQ once a month. Key Responsibilities: • Support the Sales Manager on Top 5 grocery accounts: portal management, new line forms, promotional trackers and post-promo evaluation, • Manage your own portfolio of regional retail accounts including Iceland, Co-op and others, • Drive the execution of 80–100 annual product launches across branded and own label ranges, • Liaise with internal teams (marketing, supply chain, finance) to ensure flawless delivery, • Monitor sales data, identify performance trends, and support future planning, • Ensure compliance with retailer systems and processes, • Build strong, professional relationships with retail partners and internal stakeholders Qualifications: • 1–2 years of experience in a commercial or sales support role, ideally within FMCG (food preferred), • Highly organised and confident managing multiple projects at pace, • Strong communication skills and comfortable managing internal/external stakeholders, • Able to work confidently with sales data, Excel trackers, and customer portals, • Proactive, adaptable, and keen to develop into full account management, • Experience in own label or manufacturing is a plus If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with or click “Apply Now” to be considered for this vacancy: Call: 020 7871 8000 Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

We Are Currently Recruiting Only For Following Specialisms: Reproductive Science GI Physiology Urodynamics and urological measurements Purpose Of This Role: The Sector Advisor (SA) will support the verification of the BTEC Level 2 Diploma in Healthcare Science. The SA will remotely sample learner work against the and confirm if the learner has met the standard for particular units of this qualification. The SA will work with the Standards Verifier to recommend whether units are being assessed to national standards. The SA must be occupationally competent and have evidence of Continuing Professional Development (CPD) in the units they are sampling, This role would usually only require remote sampling from the SA and would only require physical travelling in exceptional circumstances. Key Accountabilities: Acceptance of a contract to provide services to Pearson as a Sector Advisor will be regarded as an undertaking to meet the following requirements: • Familiarise yourself with the specification so that you can refer to the unit content and assessment criteria when carrying out sampling, • Provide proof of relevant CPD annually for the specialisms you are appointed in as an SA, • Undertake sampling of learner work to ensure that valid and reliable assessment decisions are made and national standards are met., • Provide sector-specific support, advice and guidance to the Standards Verifier, • Complete the Sector Advisor Report Form (SARF), giving details on whether the assessment decisions are correct according to assessment criteria requirements. The Sector Advisor will then send the report to the Standards Verifier to complete the verification., • Report back to Pearson and the Standards Verifier following sampling within agreed service-level agreements (5 working days), • Under take online supplementary training annually., • Undertake any other duties appropriate to the work of WBL Assessment in relation to this role, • Support centres to understand and implement identified actions through working with the Standards Verifier PERSON SPECIFICATION Essential: Experience Required : In order to be considered for the role, you must be occupationally competent in one or more of the following pathways of the qualification. Each pathway relates to a particular group of units which can be seen in the links below. Please refer to the for further detail on the relevant units. • Bioinformatics, • Reproductive science, • Life Sciences, • Equipment management and clinical engineering, • Nuclear medicine, • Sterile Services, • Audiology, • Cardiac physiology, • Gastrointestinal physiology, • Ophthalmology, • Respiratory physiology, • Urodynamics and urological measurements Desirable: • Experience in delivering and assessing competence-based programmes., • Evidence of Continuing Professional Development (CPD) in the field of assessment and delivery of vocational qualifications. Essential: Skills & Knowledge: • A willingness to engage in online training and standardisation and to use technology-based approaches for communication, • Excellent communication, written, verbal, IT and interpersonal skills, • A good working knowledge of the specifications that comprise the area of expertise for the role, • A customer-focused approach, • Time management and ability to submit sections of reports within service level agreement (5 working days), • Ability to work effectively as part of a team, • Ability to understand the implications of decisions taken on Pearson’s behalf and not to operate outside the sphere of responsibility defined within this job description Desirable: • Word processing and basic spreadsheet manipulation Requirements: Any associate undertaking this role must: • Have personal IT equipment capable of running Pearson required software Have a suitable internet connection, • Have a personal and secure email account, • Have a postal address in the United Kingdom or Republic of Ireland Declare any conflicts of interest that could impact on the role, • Have availability for a minimum of 8 allocations in any given year, • Abide by the terms of conditions as stated in the contract About Pearson: Welcome to Pearson, the world's leading learning company. We provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. We are the UK's largest awarding body and offer qualifications that are globally recognised and benchmarked, with educational excellence rooted in a range of General and Vocational courses. We value the power of inclusive culture and embed diversity and inclusion in everything we do. Pearson promotes a company culture where differences are embraced as strengths, opportunities are equal and accessible, consideration and respect are the norm. Through our talent, we believe that diversity and inclusion make us a more innovative and vibrant company. People are at the centre of our company. We are committed to a sustainable environment and workplace ecosystem where talent can learn, grow, and thrive. Application Information We have a number of opportunities available for teaching professionals to join our growing teams of examiners, moderators and verifiers.

floLIVE is rewriting the playbook for the global IoT Connectivity landscape. Our groundbreaking Connectivity Management Service is reshaping the way Enterprises, Cloud providers, IoT service providers, and Mobile Operators connect and manage their devices across the globe. Our global presence includes the United Kingdom, United States, Israel, Bulgaria, and China, solidifying our commitment to local, secure, and compliant connectivity solutions. With our innovative software-defined connectivity technology, floLIVE delivers seamless connectivity management across boundaries. Position Overview We are looking for people who enjoy new domains like IoT, exploring new technologies, developing new skills, using industry-leading development techniques, and building systems that matter to our customers. We need you if you like a wide variety of work, enjoy a challenge, and are passionate about high-quality software engineering. Responsibilities • Troubleshooting of deep technical issues, • Solve Tier2/Tier3 connectivity problems in the telecom domain, • Participate in troubleshooting sessions with customers and other floLIVE teams, • Following up on technical queries and providing prompt feedback, • Deep understanding of mobile core networks (2G/3G/4G/5G), • Experience with Telecom networks – (HLR/HSS; GGSN/PGW; Diameter; GTP; SIGTRAN) is an Advantage, • Experience with the European MNO market is an advantage, • Experience with solving IoT devices/Connectivity issues, • Excellent customer relation expertise, • Minimum of 3 years of experience in similar positions, • Excellent communication skills: Capable of explaining technical issues and successes to other members of the team and the clients., • Creating documentation: We follow a strict documentation process, • Improvement focus: Have a proven ability to learn new technologies and put them into practice., • Fluent written and spoken English - a MUST

Claims Technician TT Club Function: Claims Role: Claims Technician Reports to: Regional Claims Director [Deputy Claims Director] Overall Objective of Role: To support claims executives with technical and administrative back-up, in order that they may deliver a quick and accurate service. To be involved with team claims handling over time as led by the Regional Claims Director. Main responsibilities: • To undertake all Claims administration., • Good working knowledge of claim systems and claims reports, • Working alongside staff to assist on the administration of more complex claims in order to build experience., • Learning about policies and procedures of the TT Club as well as IT applications., • Gaining an understanding of loss prevention,., • Regularly attending internal training events and as well as some external events., • Developing productive relation through and assistance with account management tasks. Person Specification: • Organised and enthusiastic individual with excellent attention to detail and ability to prioritise., • Good communication skills both verbal and written., • Ability to develop relationships with key stakeholders., • An good customer service focus., • Flexible and adaptable with ability to work under pressure., • A team worker but also able to work on own initiative., • Self-motivated with good problem-solving skills and an acquisitive mind-set looking to enhance their knowledge base further., • Good IT skills – both bespoke systems and Microsoft and particularly excel., • Experience of marine insurance (liability and marine/non-marine property) is an advantage., • Knowledge of the marine mutual sector and/or understanding/experience of the marine transport market is an advantage., • Awareness of current regulatory environment/compliance issues.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Ciena, "Advance Technical Support Team", has a vacancy in EMEA region for an Advanced Technical Support Engineer with a strong networking and software background. In this role, you will work very closely with our Global Telecommunication and Enterprise Customers, Global Engineering Community, R&D Engineering and PLM teams. As part of this team, you will be involved in supporting applications being integrated into Ciena’s Blue Planet Orchestration products. This is a post-sales technical role with a focus on assisting customers in using the Blue Planet Orchestrator and Inventory products. This role is focused on providing post-sales support, will require a person to have a good breadth of knowledge as well as a sense of urgency to help resolve customer issues at the earliest, interest in learning various applications and showing self-motivation in understanding and making attempts to resolve customer problems, good understanding of Linux operating systems, including Red Hat, CentOS and Oracle. The candidate should be able to troubleshoot and review logs based on the symptoms of the problem. Your Responsibilities • Prime Ciena contact for any Blue Planet customer case/issue opened, • Interact with customers daily, identifying, analysing and resolving issues, working on production and non-prod deployment– providing feedback into the larger Ciena team for resolution., • Raise issues with the Engineering teams as required to get issues resolved and delivered to the customer., • Come up with workarounds to minimise customer dissatisfaction with functionality shortcomings., • Provide feedback back into the account/PLM/R&D community to help improve product functionality in future releases., • Ensure overall customer deployment plans and timelines are driven to success, and any limiting issues are successfully addressed through the Ciena team., • Act as the customer advocate internally to Ciena, and the Ciena support person to the customer., • Availability to travel if required Required Skills: • Detail-oriented with strong analytical and problem resolution skills in a customer-facing role., • Expert monitoring, debugging and troubleshooting skills to collect all the needed information with minimal access and provide information to engineering/PLM for resolution., • Good automation skills to come up with tools that will help in collecting the required information from the Customer site with minimal downtime., • Strong written and oral communication skills. Good communication is a must for this role at a high-end technical level (general product overview), down to deep dive root cause type analysis., • Should be able to work independently and be able to work with a globally distributed team (Occasional weekend support and extra hours needed)., • Good understanding of telecom evolution, like 3G,4G and 5G, along with exposure to RAN architecture., • Customer-facing experience with data networking and/or IT applications solutions at OSI layers 2-7 and CLI/configuration knowledge for one or more Telco vendors. Desired Experience in below: • Strong Linux skills with some scripting a plus, • Strong Network Troubleshooting experience, • Knowledge of the OSS/BSS/Network Management solutions/Systems., • Languages: JAVA, Python, Shell Scripting., • Database(s): PostgreSQL, Neo4j, Mysql, • Knowledge of SNMP, Syslog, ICMP, and SSH is recommended, • Hands-on experience on RESTful APIs – interconnected software components interaction, engineering and testing (e.g. NMS applications, controllers, orchestrators, supervisory systems, etc.)., • Experience and understanding of the Kafka messaging bus., • Understanding of Business Process Management Notation (BPMN), • Understanding of Topology and Orchestration Specification for Cloud Applications (TOSCA), • Experience with the following open-source technologies:, • Logstash, Kibana, Elasticsearch, • Nagios, • Grafana, • Swagger API, • Open-API and knowledge of TM Forums, • haproxy, • Deployment environment: Kubernetes, Docker, microservices., • Deployment experience in cloud-based environments, such as AWS/Azure/GCP/OpenShift/WRCP, • Experience with CI/CD pipeline – Jenkins, etc, is an advantage., • Source Control (SVN, GitHub) and Ticketing systems (JIRA, Salesforce, others) Education & Experience: • Bachelor’s degree in a related field from a college or university with 5+ years related experience (or master’s with 3+ years)., • Preferably of 5+ years’ experience supporting software solutions, • Preferably has experience in an Engineering or technical support role with an equipment vendor in the Telco industry Not ready to apply? Join our ___ to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Bank Project Worker Defoe Court, 87 East Street, Epsom, Surrey, KT17 1AQ £14.68 per hour Hours as and when required Sanctuary Supported Living is committed to safeguarding and promoting the welfare of everyone that we support and care for and we expect all employees and volunteers to share this commitment. Therefore, all appointments are made subject to satisfactory Disclosure and Barring Service, qualification and pre-employment checks. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Bank Project Worker will include: • Regularly assessing the needs of customers by writing and updating support plans, and signposting access to education, training, and employment, • Supporting customers in their day to day living i.e., with cooking and cleaning, • Offering advice in relation to fulfilling tenancy conditions, • Assisting customers with managing finances and welfare benefits, • Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem, • Proven experience of working with vulnerable people, • A positive approach to working with young people who have a range of needs, • Good interpersonal and customer care skills, with an approachable attitude, • Effective communication skills, • Sound knowledge of action/support planning, key working, risk assessment and safeguarding, • Ability to work on your own initiative, • Basic knowledge of Microsoft Word and Excel or similar Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • A variety of online discounts and rewards from major retailers, • Health and well-being plans We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Customer Service, Healthcare

Head of Financial Control and Continuous Improvement Salary: £90,000 Location: Ealing office base with hybrid working Contract: Permanent, 35 hours per week DBS check required: Basic Role Overview We are looking for a Head of Financial Control and Continuous Improvement to join our dedicated Finance department. The Head of FC & CI will play a pivotal role in achieving improved integrity in financial reporting. This will include establishing strong financial controls, mitigating reporting risk and supporting strategic financial planning. This role combines technical expertise with change management and leadership, offering the opportunity to enhance financial decision-making and ensure regulatory compliance across the organisation. Key responsibilities: Financial Reporting & Control • Transform the monthly closing and consolidation process to achieve best in class standards including “right first time” data entry, • Document the full suite of financial control processes and implement improvements to ensure that our financial information is accurate and complete and correctly recorded and classified, • Design and implement effective balance sheet reconciliation processes, • Redesign the chart of accounts, and hierarchies to support improvements in data quality. Tax Compliance & Strategy • Fully document and risk assess existing tax compliance processes and implement changes to create a high performing tax function, • Overall responsibility for all tax matters Audit & Risk • Create risk assessed procedure documentation for all key finance activities, • Draft group statutory accounts and lead the annual audit process Leadership & Collaboration • Supervise and mentor finance team members, fostering a culture of continuous improvement, • Collaborate with operational teams to provide financial insight and support decision-making, • Collaborate with various transformation teams – including as customer to the longer term plans for Finance transformation, • Contribute to strategic projects including funding, investment appraisal, and financial modelling. More about you • Educated to GCSE level or equivalent in Math’s and English (Grades A*- C), • Holder of a recognised accounting qualification (ACA, CIPFA, ACCA, CIMA), • Experience of senior finance role in the social housing sector, • Knowledge of IFRS and FRS102 (Expert), • Knowledge of tax in relation to social housing sector (Proficient), • Skilled in implementing strong financial controls (Expert), • Strong Excel skills About us We’re a UK housing association committed to a vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership. Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers. We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis. Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: • 30 days’ holiday (Plus Bank Holidays), • Up to 8% contributory pension, • Flexible working, • Private Medical Insurance Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. Resourcing Partner - This vacancy is being managed by Ryan Loasby –

Location(s)- Birmingham, Bristol, Manchester or London (3 days a week in the office) As a Commercial Analyst Outdoor, you’ll work within the Network Readiness Commercial team in ESN and interfaces with the Home Office and 3 Emergency Services (3ES) Users to facilitate and deliver ESN network coverage Outdoor. You’ll own and manage commercial relationships with the Home Office and be a key interface between the Coverage Teams at the UK Home Office and a number of teams across BT Business and Networks. This role will lead the commercial relationship on a number of programmes including the Power Resilience, Air to Ground, RAN refresh and EAS. The ability to build strong effective relationships with customer and suppliers to deliver key ESN services is critical to the success of this role. You will be required to undergo National Security Vetting to SC or NPPV level. • Supports Home Office relationships and ensures plan in place for Outdoor Coverage related projects, • Administer all Outdoor coverage related change within the ESN contract, • Administer price and scope changes to support the delivery of Change Requests, • Provide commercial support for contractual deliverables within the ESN contract, • Stakeholder management, internal and external., • Support agreement of deals and commercial terms with Home Office other ESMCP partners in relation to Outdoor Coverage., • Risk administration for Network Readiness, • Proven internal and external stakeholder experience and relationship management up to senior manager, • Contract and Change Management experience with experience administering contract changes., • A background in finance, commercial, or procurement., • Experience preparing PowerPoint presentations Commercial Acumen Benefits At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. • 10% on target annual bonus, • BT Pension scheme, minimum 5% employee contribution, BT contribution 10%, • X4 Salary Life Assurance, • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice, • 25 days annual leave (not including bank holidays), increasing with service, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks paid carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes, • Discounted broadband, mobile and TV package, • Access to 100’s of retail discounts including the BT shop Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Competitive salary to be discussed Analytical Pricing Manager Competitive salary to be discussed 12 month FTC Hybrid In this role, you’ll have the exciting opportunity to work in the Saga pricing team to support with data, modelling and performance of our home and motor product portfolios. We are looking for an experienced pricing manager who has strong analytical skills, expertise in data analysis and an understanding of pricing strategies. You will work closely with the Head of Pricing and wider business to use your data and pricing expertise to support key aspects of the group's strategy and key shareholder objectives. If you are looking for a role with a wide variety of work and opportunities for development, we would love to hear from you. We offer flexibility over where you work, you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London or Folkestone. The Pricing team comes together twice a month, usually in our London office. Role Responsibility As our new Pricing Manager, you will be accountable for the following areas: • Collecting, organising and managing pricing data from various sources ensuring accuracy and consistency, • Working closely with cross-functional teams to gather pricing insights and support the development of pricing strategies, • Creating and maintaining pricing reports and dashboards for senior leadership, • Proactively use data to identify areas of opportunity to drive commercial value and competitive advantage, delivering profitable growth for Saga’s insurance business., • Modelling, interpreting and monitoring business data to identify and confirm market trends., • Providing subject matter expert support to various business areas., • Taking a role in the development of pricing models utilising Emblem, Radar, and other software tools., • Providing recommendations to improve pricing models based on data-driven insights., • Ensuring adherence to regulatory requirements, pricing fairness rules and data usage policies., • Supporting the Head of Pricing by influencing and shaping the team’s priorities, resourcing, strategy, pricing policies and direction. The Ideal Candidate As our new Pricing Manager, we require personal lines experience, ideally focused in the Motor or Home markets. Other industry experience would include: • Experienced in some programming languages such as SQL, R and Python., • Strong numerical and statistical capabilities., • Excellent oral and written communication skills., • Knowledge of General Insurance pricing processes and methodologies., • Strong influencing and relationship management skills., • Possesses strong team coaching/management abilities and actively motivates others to win., • Proactive, enthusiastic, and self-motivated., • Strong organisational skills, e.g. time management, documentation etc., • Knowledge of modelling software, such as Radar, Emblem, or similar systems., • Understanding of regulatory requirements in relation to pricing. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3384

Job Type: Full-Time. Starting Salary: £37108 - £40166 per annum + plus benefits plus benefits To find out more about the job please click the ‘apply for job’ button to be taken to Imperial job site About the role We are currently looking for an impassioned and self-driven individual to join our activities team to deliver exceptional service to our students, through engaging with the 350+ student groups, which deliver an incredible range of world-class opportunities to their members. You will act as the first point of contact for student-led groups and will drive improvements of activities and events including administering risk management, facilities, finance, training, and a wide range of administrative processes. A significant part of the post includes supporting the safe delivery of activities through risk management steps and working within our sports partnership to ensure Imperial Athletes sporting activities are safe. You will develop strong communities and networks within the university and maintain key working relationships. The role sits within the Directorate of Membership Services and the post will have a cross-departmental focus to ensure our training package, volunteer support and all processes are equitable and effective for all student groups. What you would be doing The Student Activities Coordinator (Events) is tasked with coordinating the delivery and development of events run by student-led groups. The role is responsible for ensuring that student volunteers are able to deliver their activities and events safely, and ensure students have a high-quality service and experience on their journey as a volunteer. The role is responsible for supporting the: • delivery of student-led groups, tours / trips, and activities Please job description for full list of duties and responsibilities. What we are looking for The successful candidate will be committed to using their skills and knowledge to empower student-group leaders and will have personal experience of higher education. The role will require excellent administration and organisational skills, a methodical approach to managing information and sophisticated interpersonal skills. Ideally you will have experience with event and trip administration, providing exceptional customer care and working with and training volunteers. You will be able to operate with autonomy as well as be able to balance competing priorities. Please see person specification in job description for further details. What we can offer you Please note this role is with the Students' Union. We're a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you'll also be joining a wider community of staff working within higher education. If you've never worked in a students' union, or are unsure why it's different, we urge you to get in contact. It's a brilliant place to work. As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer: • flexible working hours, • generous pension scheme, • 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures), • bicycle loan scheme, • season ticket loan, • health benefits Further information To apply for the role please complete the online application form. We are running a characteristic anonymised application process for this recruitment as part of the College's commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants' names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement. Should you require any further details on the role please contact the People team on . Closing date: 11 January 2026 Interviews (In-Person) will be expected to take place week commencing 2 February 2026. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible. As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.

Area Sales Manager Location: Bedfordshire (Field-Based) Salary: £40,000 - £45,000 Are you an experienced technical sales professional with a strong background in castings? Our client, a well-established engineering manufacturer in Bedfordshire, is seeking an Area Sales Manager to drive growth across an established customer base while developing new business opportunities in key industrial markets. The Role As Area Sales Manager, you will be responsible for managing and growing accounts across your region, promoting a range of high-integrity cast components to customers in sectors such as automotive, defence, rail, oil & gas, and general engineering. This is a field-based role requiring regular client visits, technical discussions, and the ability to understand and interpret complex engineering requirements. Key Responsibilities Manage and grow an established portfolio of customers across the region Identify and develop new business opportunities within relevant market sectors Provide technical support and product knowledge during customer meetings Prepare and deliver quotations, proposals and presentations Work closely with internal engineering, quality and production teams Maintain accurate CRM records, forecasts and sales reports Represent the company at trade shows, exhibitions and customer site visits Requirements Minimum 5 years' technical sales experience within the castings industry Strong understanding of casting processes (investment, sand, die, or precision castings) Proven track record in business development and account management Confident interpreting drawings and discussing engineering specifications Excellent communication, negotiation and relationship-building skills Strong commercial awareness with the ability to close deals effectively Full UK driving licence (essential) Self-motivated, target-driven and comfortable working remotely Willingness to travel regularly across the region and occasionally nationwide Benefits Competitive salary of £40,000 - £45,000 Performance-related bonus Pension scheme 25 days holiday + bank holidays Career progression within a growing engineering business WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Brook Street are working with our esteemed client based in Watford to recruit multiple Contact Centre Agents on an initial 3-month temporary contract. We are looking to recruit multiple people to support during an especially busy period for this contact centre, with potential extensions on offer past the initial 3-month period. This is a fully office-based role, so the ability to commute to Watford on a regular basis is essential. Role - Contact Centre Agent Location - Watford Pay Rate - £12.21 per hour Duration - Initially 3 Months Hours - 37 hours per week, ranging from 8am-8pm including weekends We are looking for outgoing individuals who have previous experience working in customer service, which can be over the phone or face to face customer service experience. You will be expected to handle a high volume of inbound calls and log each call on the CRM system, although full training will be given it will be useful for candidates to be comfortable with basic IT systems. Our client are experiencing an increase in demand for their services meaning that there will be a high workload and candidates will need to be able to effectively organise themselves to maintain the service levels expected of this business. Working in the office, you will be joining a dynamic team of Contact Centre Agents, working as a team to provide an exceptional level of customer service to their users. If you would be interested in joining this fantastic team, apply now! Brook Street NMR is acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ

Supporter Services Manager - Fixed Term - Full Time ID: Job Specialism: Non-FrontlineLocation: IslingtonSalary: £40,949 per annumClosing Date: Friday, 19th December 2025 We're looking for a passionate and strategic Supporter Services Manager to join our Fundraising & Marketing Operations team. This will be a full time, 9 month fixed term position based at our offices in King's Cross, London. The successful candidate will lead a dedicated Supporter Services team focused on delivering excellent customer service, whilst managing our relationships with fulfilment agencies which deliver our income processing and merchandise delivery. The role is a hybrid position with an expectation of minimum two days per week in our central London offices. • Provide clear direction to the team regarding their individual and team based KPIs, • Nurture a productive environment with a culture of continuous improvement, in which the team is encouraged to reach and expand their performance ceiling, • Day to day management of all Engagement Operations third party relationships, including but not limited to Elovate, our primary fulfilment partner., • Continually assess the performance of all third parties against agreed levels, addressing any shortcomings in a constructive manner., • Monitor the performance of third-party fulfilment agencies relative to agreed SLA obligations and intervene as and when required., • Develop and maintain a “Sense brand” for handling incoming communications, to be consistent across communication channel., • Ensure that all supporter communications via phone, email, post or social channels are responded to on brand and within agreed timeframes, • Monitor and, in partnership with the Head of Engagement Operations, update SLAs when they do not reflect a fair balance between organisational ambitions and the reasonable capacity of the team., • Actively engage and build relationships with colleagues across the charity, • Use informal connections and formal briefings to ensure that you are a product expert in all aspects of the Engagement directorate’s work, • Periodically assess our merchandising process, recommending improvements where realistic and achievable, • Work with the Head of Individual Giving and Head of Engagement Operations to develop and implement a program of telemarketing and supporter thanking, • Experience of managing and motivating people in a Supporter Care environment, • Hands on and motivating management style, • Experience of managing multiple priorities whilst ensuring deadlines and SLAs are achieved for you and your team, • Experience of working with response handling and fulfilment partners to deliver on mutually agreed SLAs, • To work closely with the Data team to ensure that our supporter database (currently MS Dynamics) is accurate and up to date., • Experienced and confident using CRM databases, with an understanding of how good data use drives efficient and effective organisational performance. Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement. Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying. Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time. No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable. If you require any further assistance, please contact the Recruitment Team on or Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: Precise Location: 101 Pentonville Road, , Islington, Greater London, N1 9LG, United Kingdom

Permanent, Full Time (35 hours per week) About the role This role has been created in the team to provide high-quality customer care and liaison duties to the residents of Derwenthorpe in relation to the district heating and hot water system.You will play a key role in improving customer satisfactio

Customer Service Advisor (Riverside Tower, Belfast (N. I), United Kingdom)Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationshi

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To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. We are recruiting for a permanent Customer Service Advisor to speak both German and English. Dealing with customer quires on our system and translatin

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We are recruiting for a permanent Customer Service Advisor to speak both German and English. Dealing with customer quires on our system and translating replies from English to German and German to English. To deliver customer service / excellence in all aspects of supporting t.

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To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. Hybrid for London office* Main Purpose of role: * Responding to English and German emails, answering English and German calls, * Dealing with cust

Sales Advisor – With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can in

You'll be phoning customers, arranging visits, and guiding them through repairs from start to finish, keeping things clear, calm, and customer-focused. Take full ownership of customer cases, from first call to resolution. Explain responsibilities clearly and support customers every step of the way.

You'll be phoning customers, arranging visits, and guiding them through repairs from start to finish, keeping things clear, calm, and customer-focused. Take full ownership of customer cases, from first call to resolution. Explain responsibilities clearly and support customers every step of the way.

Benefits and Package for a Customer Service Advisor: Salary: £27,000 per annum Hours: Monday - Friday, 8am - 5:30pm Contract Type: Permanent Location: Nailsea 25 days' holiday rising to 28 with length of service Up to 20% combined pension contribution Opportunity to buy or sell holiday Pa

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