Are you a business? Hire customer relation candidates in London

About RIV Worldwide RIV Worldwide Ltd is a UK-headquartered international freight forwarding company with operations in India, Canada, and the United States. We provide customised air and ocean freight solutions, working in partnership with major airlines, carriers, and global clients. With our expanding international operations, we are seeking a Business Development Executive to strengthen client relationships, win new business, and contribute to revenue growth. Role Purpose The Business Development Executive will be responsible for identifying and securing new business opportunities in freight forwarding, maintaining strong client relationships, and supporting revenue growth across RIV’s international markets. The role requires generating sales leads, preparing quotations, negotiating rates, and ensuring successful handover of new accounts to operations. Key Responsibilities ● Identify and pursue new business opportunities in air and ocean freight forwarding. ● Build and maintain long-term relationships with clients to ensure repeat business and account growth. ● Prepare quotations, pricing proposals, and service presentations in line with company guidelines. ● Negotiate rates and service agreements with clients, balancing profitability and competitiveness. ● Maintain a structured sales pipeline and provide accurate forecasts and activity reports to management. ● Collaborate with operations and customer service teams to ensure smooth implementation of client accounts. ● Conduct market research to monitor competitor activity, industry trends, and customer requirements. ● Achieve agreed sales targets and contribute to the company’s overall growth objectives. Qualifications & Experience ● Degree in Business, Marketing, Sales, or related field (advantage). ● Proven experience in B2B sales (experience in logistics, freight forwarding, or transport is desirable). ● Strong communication, negotiation, and interpersonal skills. ● Ability to prepare professional sales proposals and present to clients. ● Organised and target-driven, with the ability to manage multiple opportunities simultaneously. ● Proficiency in MS Office; familiarity with CRM systems is an advantage. Why Join RIV Worldwide ● Opportunity to grow the sales function in a dynamic international freight forwarder. ● Exposure to global operations across the UK, India, Canada, and the US. ● Competitive base salary with performance-based incentives. ● Hybrid working arrangement with flexibility. ● Collaborative team environment where your contribution directly impacts company growth.

Receptionist: No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

Key Responsibilities: Design and execute purchasing strategies for premium fashion and lifestyle products, ensuring alignment with overall business goals. Knowledge of Mandarin is advantageous for effective engagement with East Asian clients and suppliers. Identify, source, and secure popular luxury items from the UK market, coordinating both online and offline purchasing channels while nurturing relationships with key vendors. Establish long-term supplier partnerships, lead negotiations on pricing and terms, and manage performance reviews to ensure service quality and reliability. Conduct ongoing market intelligence and product assessments, preparing analytical reports on items, trends, and pricing to inform strategic procurement choices. Take responsibility for procurement budgets, implement cost-efficiency measures, and ensure compliance with internal policies and external trade regulations. Supervise purchasing documentation, from order processing to receipt and inventory tracking, ensuring accuracy and regulatory compliance. Monitor industry developments, attend seasonal brand events, outlet sales, and private shopping opportunities to capture early access to in-demand products. Share product knowledge and brand insights with colleagues and clients, assisting in strategic decision-making and enhancing customer experience. Work closely with cross-functional teams to support smooth operations and client service. Provide seamless communication with Mandarin-speaking stakeholders to ensure accurate product selection and timely fulfilment. Represent the Company with professionalism, upholding its reputation within the luxury goods sector. Qualifications, Experience & Skills: Bilingual proficiency in Mandarin and English, with excellent intercultural communication skills. Strong organisational skills with a meticulous approach to documentation and workflow management. Passion for luxury fashion, with awareness of current trends, product lines, and brand heritage. Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Adobe software is a plus. Self-driven, dependable, and capable of independent work in a high-pressure environment. Willingness to travel within the UK for store visits, outlet sourcing, and brand events. 1–2 years of experience in luxury retail, buying, or operational roles. Exposure to product sourcing, fashion-related marketing, or creative industries is an asset. Experience in areas such as visual merchandising, brand presentation, or showroom planning is beneficial. Degree in Fashion, Business, or a related field. Previous experience in luxury retail is a significant advantage.

Job Description The Advertising Manager will lead Canting Fusion’s advertising and promotional activities to drive restaurant awareness, customer footfall and revenue growth. This role requires fluency in both English, Cantonese and Mandarin to effectively target and engage multicultural customers, especially within the local community, visiting business and tourist clientele. Key Duties and Responsibilities • Develop, plan and execute comprehensive advertising campaigns across online (social media, Google, WeChat, etc.), print and out-of-home channels to promote the restaurant and special events., • Liaise with media outlets, designers and vendors to coordinate delivery of promotional content in English, Cantonese and Mandarin., • Manage the advertising budget, ensuring maximum ROI and regular reporting on spend and results., • Monitor and analyse the effectiveness of campaigns (using analytics, feedback and sales KPIs), adjusting strategies to meet revenue and customer acquisition targets., • Conduct ongoing competitor and market research and observation to identify promotional opportunities within the hospitality sector and the Chinese community in London., • Oversee the creation, translation and localisation of advertising content to ensure cultural relevance and accuracy for Chinese-, Cantonese- and English-speaking customers., • Support the restaurant’s digital presence by managing website content, online listings and paid advertising campaigns., • Build relationships with local businesses, corporate offices, Chinese community groups and influencers to increase brand visibility., • Organise promotional events, partnerships, or collaborations to boost footfall. Essential Skills and Qualifications • Fluency in English, Cantonese and Mandarin (spoken and written), with strong copywriting ability in these languages., • Minimum 3 years’ experience in advertising, marketing or promotions, ideally within hospitality, food or retail., • Demonstrated ability to plan, execute, analyse and evaluate successful advertising campaigns across digital and traditional media., • Strong skills in data-driven marketing, campaign management, ROI analysis and digital advertising tools., • Excellent organisational, interpersonal and project management skills., • Creative flair with a commercial mindset., • Previous advertising experience in a bilingual or multicultural environment., • Experience with WeChat/Chinese social media, digital ad placements and London hospitality marketing., • Ability to work flexibly, sometimes outside standard hours to support campaign launches or events. This role is crucial for building Canting Fusion’s brand profile and driving measurable increases in revenue and market reach.

About Us UC TRADE LIMITED is a dynamic cross-border trading and purchasing company specializing in sourcing and delivering high-quality products to customers around the world. We work closely with international suppliers and individual clients, offering tailored procurement and logistics solutions with a focus on trust, efficiency, and growth. Job Duties: • Develop and implement commercial strategies to drive company growth and market expansion., • Communicate effectively in both English and Chinese with clients, suppliers, and partners., • Manage supplier relationships, including price negotiation, contract management, and quality assurance., • Identify new business opportunities and build partnerships with distributors and brands., • Monitor sales performance, market trends, and competitor activities to support decision-making., • Lead and coordinate cross-border purchasing, logistics, and order fulfillment processes., • Collaborate with the marketing and operations teams to optimize customer experience and profitability., • Prepare business reports, forecasts, and performance analyses for senior management. Who We’re Looking For: • Bachelor’s degree or above in Business, Marketing, or related field., • Minimum 3–5 years of experience in commercial management., • Proven experience in cross-border purchasing or trading company preferred., • Strong proficiency in Chinese (Mandarin) -both written and spoken., • Strong negotiation, communication, and analytical skills., • Excellent understanding of supply chain, import/export operations, and cost control., • Proficient in English and Mandarin (both written and spoken); Cantonese is a plus., • Detail-oriented, proactive, and able to manage multiple projects simultaneously., • Strong leadership and problem-solving abilities in a fast-paced environment., • Familiarity with digital tools (Excel, ERP systems, and online marketplaces).

About Us: We are a growing service provider offering high-quality Home Maintenance, Private Tutoring, and Day Care services across London and the surrounding areas. As our operations expand, we aim to strengthen our marketing and brand presence to reach a wider audience and promote our trusted services across multiple sectors. Role Overview: We are seeking a motivated and creative Advertising and Marketing professional to join our dynamic team. The ideal candidate will help develop, implement, and manage effective marketing strategies that promote our brand, attract clients, and enhance customer engagement. Key Responsibilities: • Develop and execute digital and offline marketing campaigns., • Manage social media platforms, website content, and online branding., • Conduct market research to identify target audiences and new opportunities., • Collaborate with internal teams to design promotional materials and campaigns., • Monitor campaign performance and prepare regular marketing reports., • Support the company’s advertisement and outreach initiatives. Requirements: • Bachelor’s degree in Marketing, Communications, or a related field., • Proven experience in marketing, advertising, or digital promotion., • Strong communication, analytical, and creative thinking skills., • Proficiency in social media management and digital marketing tools. What We Offer: • Competitive salary (£33K–£42K per annum)., • 28 days paid annual leave., • Supportive and collaborative work environment., • Opportunities for professional growth within a rapidly expanding company.

Job Title: Business Development Executive – Nutraceuticals Location: United Kingdom Employment Type: Full-time Job Summary At Swiss Labo, we are looking for a highly motivated and dynamic Business Development Executive with proven experience in the nutraceutical, food supplements, vitamins, or functional beverages sector. The ideal candidate will have at least 2 years of sales experience within the healthcare, medical equipment or nutrition sector, a strong understanding of client relationship management and a passion for driving business growth. This role offers an exciting opportunity to make an impact in a rapidly growing industry, with excellent career progression opportunities. Key Responsibilities Develop, nurture, and maintain strong relationships with existing and potential clients. Identify customer needs and recommend tailored product solutions. Conduct market research to uncover new leads and growth opportunities. Prepare and deliver impactful sales presentations to prospective clients. Collaborate with the marketing team to design and execute promotional campaigns. Monitor and report on sales performance against defined targets. Represent the company at trade shows, networking events, and industry forums. Provide exceptional customer service, addressing client queries and ensuring satisfaction. Qualifications & Skills Minimum 2 years of proven sales experience, preferably in nutraceuticals, food supplements, Healthcare or related industries. Candidates with no experience are not preferred. Strong communication and interpersonal skills with the ability to build trust and rapport. Results-driven with a track record of achieving or exceeding sales targets. Proficiency in Microsoft Office Suite; familiarity with CRM software is an advantage. Ability to work independently as well as collaboratively within a team. Candidates must have the legal right to work in the UK on a permanent basis Benefits Salary: As per industry standards. Attractive incentives on target achievement. Opportunities for professional growth in a fast-growing market. Supportive team environment with direct impact on business success. If you are passionate about sales, thrive in a results-oriented environment, and are eager to contribute to the growth of a thriving nutraceutical brand, we encourage you to apply.

Are you a skilled mixologist with a passion for creating exceptional cocktails? Do you thrive in a lively, customer-focused environment? Our bustling Japanese restaurant in Central London is looking for a talented Bartender to join our team. Role: Bartender As a Bartender, you will be at the heart of our beverage service, responsible for crafting both classic and innovative cocktails that complement our Japanese cuisine. Your key responsibilities will include: Cocktail Creation: Developing and preparing a range of cocktails, both traditional and unique, that enhance our guests' dining experience. Mixology Expertise: Using your deep knowledge of spirits, ingredients, and techniques to consistently deliver high-quality drinks. Guest Relations: Engaging with guests, offering recommendations, and ensuring a memorable experience at the bar. Inventory Management: Keeping track of bar stock, ordering supplies, and ensuring the bar is always well-prepared. Maintaining Cleanliness: Ensuring the bar area is clean, organized, and compliant with health and safety standards. Collaboration: Working closely with the kitchen and service teams to deliver seamless service. Candidate Profile: We are seeking individuals who are: Experienced in Mixology: A strong background in bartending, with an emphasis on mixology and cocktail creation, is essential. Creative and Passionate: You should be excited about experimenting with flavors and creating new drinks that surprise and delight our guests. Personable and Engaging: Excellent communication skills and a friendly demeanor are key to building relationships with our guests. Detail-Oriented: Precision in measuring, mixing, and presenting drinks is crucial to maintaining high standards. Team-Oriented: Ability to work closely with colleagues and contribute to a positive team atmosphere. Flexible and Adaptable: Willingness to work evenings and weekends as needed in a busy restaurant environment. Basic Requirements: Proven experience as a bartender, with a focus on cocktail creation and mixology. Strong knowledge of spirits, liqueurs, and other ingredients used in cocktail preparation. Excellent customer service skills and the ability to build rapport with guests. Right to work in the UK. A passion for Japanese cuisine and culture is highly desirable. Why Join Us? Be part of a creative and dynamic team in a vibrant Central London location. Opportunities to innovate and contribute to our cocktail menu. Competitive salary plus tips. Staff meals and discounts on dining. A supportive work environment with room for growth and development. If you’re ready to bring your bartending skills to our team, we’d love to hear from you! Apply today

101 West, Westbourne Grove We’re looking for a Front of House team member to join our friendly crew at 101 West – a bakery & deli that feels like home to our customers and team alike. As a family-run business, we care deeply about service and creating a warm, welcoming environment. If you're upbeat, reliable, and love good food and great coffee, this could be the perfect role for you. Your role will include: • Greeting and serving customers with warmth and efficiency, • Keeping shelves and deli displays tidy and well-stocked, • Assisting with open and close cleaning routines, • Washing dishes related to the coffee bar and deli, • Monitoring stock levels and communicating with the kitchen, • Supporting the team with general front-of-house duties (clearing tables, taking orders, helping with takeaway flow, etc.) About you: • You enjoy working with people and have a strong sense of hospitality, • You’re a team player with a proactive attitude, • You have a good eye for detail and cleanliness, • Experience in a café/deli/hospitality environment is a bonus, but not required if you’re enthusiastic and ready to learn What we offer: • A positive and supportive work culture, • Daytime working hours, • Opportunity to grow with a passionate, community-focused team

We are looking for a skilled barista to work with us bringing high quality coffee to our customers. We are a house of modern food and drinks, inspired by science, experimentation, and always with a creative flow through everything we do. We focus on high quality organic ingredients, avoid the use of sugar in our produce, and are always gluten-free. We have a strong commitment to bringing adaptogens to the wider market, so besides the normal coffee range, we have a speciality range unique to our place. We are looking for a barista to fit into our team and maintain our excellent coffee service and customer relations. We are on a fantastic location on Golborne Road, in the heart of the authentic Portobello market, so we get visited by a lot of creatives and a local crowd. We are looking for the following skills: -A friendly, easy-going, people-person with a desire to serve others. -Ability to dial in espresso to a given recipe. -An understanding of coffee extraction -An ability and knowledge of how to get the best out of different milks, dairy and plant-based alike -Preferably experience of experimenting with different methods of brewing filter coffee -A commitment to go the extra mile to help the customer. Due to our customer base this requires an interest (or willingness) to learn about diet and nutrition or bio-hacking/optimisation. -An ability and willingness to learn about our product range to be able to provide personalised recommendations to the customer. -A confident self-starter who is comfortable running a shift on their own (this is rare but sometimes required) Responsibilities include: -Dialling in the coffee each morning, and throughout the day. -Cleaning and maintenance of coffee equipment, and cafe environment -Service of all drinks, including teas and filter coffees, and the sale of goods -Maintaining a clean and hygienic work environment -Helping the cafe meet food safety and hygiene standards through temperature checking of fridges and date checking of products -Regular stock take -The preparation of premixes for our range of adaptogenic lattes -The grinding of bags of filter coffee, specific to the desired brew method of the customer -The provision of tailored food and drink recommendations based on the individual requirements of the customer -Liaising with the head barista or owners with regards to troubleshooting any problems that may arise. If you can match these skils then we would love to hear from you! Please note that only applicants with these skills will be considered. Due to the volume of applications we may not manage to respond to applicants who does not match these criteria.

Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

Key Responsibilities: Develop and implement marketing campaigns to promote seasonal menus, events, and delivery platforms (e.g. Deliveroo, Uber Eats). Analyse customer trends, local demographics, and competitors to identify growth opportunities. Manage online presence including social media, website updates, and digital advertising. Coordinate promotional activities such as loyalty programmes, influencer partnerships, and cultural festival campaigns. Identify and build partnerships with local businesses, corporate clients, and event organisers. Monitor and report on marketing ROI and commercial performance metrics. Oversee branding, advertising, and visual merchandising aligned with the restaurant’s image. Manage supplier relationships and negotiate terms to improve cost efficiency. Prepare commercial strategies, including pricing, product positioning, and sales forecasting. Collaborate closely with the operations team to ensure marketing strategies align with customer service and kitchen capacity. Skills and Qualifications: Bachelor's degree in marketing, business, hospitality management or a related field. At least 3 years of experience in marketing or commercial management, ideally within the food & beverage or hospitality industry. Strong knowledge of digital marketing tools, CRM systems, and performance analytics. Proven track record of growing brand visibility and driving sales. Bilingual in English and Mandarin is a must. Excellent communication, negotiation, and organisational skills.