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The role This is an exciting opportunity to play a key role in shaping commercial projects across the NRW managed estate in South Wales. As a Specialist Advisor within the Communications, Customer and Commercial Directorate, you'll provide expert forest management advice that enables sustainable, commercially viable projects to progress. Working as part of a small, collaborative team-including environmental specialists, project managers and business support colleagues-you'll contribute your technical expertise while influencing outcomes on the ground. Site visits are a central part of the role, giving you the chance to work directly within the forest estate and see the impact of your advice first-hand. This position offers a strong professional focus with no line management responsibilities, allowing you to concentrate on delivering high-quality technical and advisory support. The role covers South Wales and reports to the Team Leader, Programme Development and Governance, who is based in Aberystwyth. If you're motivated by making a tangible difference to forest management and commercial delivery, and value collaborative working within a specialist team, this role offers both variety and impact. As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact James Laing at Interviews will be face to face on 25 March 2026 in Aberystwyth . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. What you will do Act as the Technical lead to deliver an effective forestry service. Undertake site-based walkovers, assessment, monitoring and supervision of forestry operations (e.g. tree clearance) communicating regularly with Project Managers and Developers and identify risks and issues. Review, analyse and interpret complex information and provide timely advice on forestry issues such as valuations. Procure forestry contract resource and manage contract resources as necessary. Participate in the development of team work plans and deliver any agreed actions to contribute to the facilitation of commercial projects. Contribute to NRW technical / strategic groups ensuring that policy and delivery are consistent and appropriate. Influence the work of others through representation at team and Developer events and build and maintain relationships and lines of communication. Undertake health and safety duties and responsibilities appropriate to the post. Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post. Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Degree in forestry or related subject and / or relevant experience of forest management and working towards professional membership. Extensive knowledge and experience of all aspects of forest practise, including forest planning, forest operations, forest inventory, tree crop valuation and UKWAS. Good interpersonal skills, team working skills and the ability to deal appropriately with people of all levels. Ability to communicate effectively with Developers, explaining complex issues and gaining support by influencing. Ability to be self-motivated and lone work. Good written and spoken communication skills. Full Driving Licence. Welsh Language level requirements Essential: Level A1 - Entry level Welsh language levels Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. TPBN1_UKTJ

NMS Recruit are seeking an Senior Consultant with a strong background in the construction industry with solid financial/commercial experience. The role would be suitable for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to £60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. TPBN1_UKTJ

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You’ll be

Our client has an exciting opportunity to join their organisation as a Customer Service Advisor/ Agent to enhance customer relations, for an organisation based in Chessington. Build relationships with customers. Process customer orders and confirm orders are despatched.

Customer Service & Sales Advisors - Fixed Term Contract. We're recruiting for a client in Birchwood who is looking for Customer Service & Sales Advisors to join their team on a fixed-term contract. This is a fast-paced, inbound customer service role handling approximately 40-80 calls per day.

Metered Customer Service Advisor Fixed Term Contract 23 months. Development opportunities in line with the Metered Customer Service Advisor progression plan. Online GP service, cycle to work scheme, gym membership discounts and many more!.

Dutch-speaking Customer Service Advisors. As a Careline Advisor, you will play a vital role in supporting consumers in the Benelux region affected by a specialised nutrition product recall.

Responsibilities: Join our vibrant team as a Contact Centre Advisor! Your role will be pivotal in delivering outstanding customer service. Here's what you'll do: Handle incoming calls for job bookings, quotations, and queries, ensuring service excellence. Follow up with customers to confirm

French Speaking Customer Service Advisors. This is an excellent opportunity for someone with strong communication skills and a passion for delivering outstanding customer service. This role involves providing exceptional customer care to consumers in the French markets affected by a specialised nutr

Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. You’ll use your energy and ambition from similar roles where

We are looking for a Customer Service Advisor to join our team in our St Clears office Working as part of our Domestic Online Team, our Customer Service Advisors work in a fast-paced environment and face different challenges every single day. Through high performance and putting our customers first,

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE.

CCP are delighted to be working with a well-established and growing brand based in Hampshire, who are looking to recruit a Fluent German Speaking Customer Service Advisor to support their rapidly expanding business. German Speaking Customer Service Advisor - 6-Month FTC Salary: £26,500 - £30,000 L

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

We're excited to be recruiting an experienced, Dutch-speaking Customer Service Advisor to join a thriving global organisation in a full-time, permanent role, where you'll play a key part in delivering outstanding customer experiences. Hybrid and flexible working available!Benefits:Generous holiday a

Customer Service AdvisorLocation: Cumbria Type: PermanentThe CompanyOur client is a prestigious and well-established housebuilder with over 60 years experience in the UK construction industry.

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. You could be helping someone with a simple router question or something that needs a

Handle inbound and outbound customer enquiries via phone, email and ticket systems Assist customers with mobile plans, billing queries, upgrades, device troubleshooting, and account management Resolve issues efficiently while maintaining high levels of customer satisfaction Clearly explain mobile pr

Contract: 3-month temporary contract (withpossible permanent opportunities) Location: Shelton Start Date: 2nd February Hours: Full-time, Monday to Friday, 9:00am–5:00pmJoin

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team i

Our client is looking for a French Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers acro

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team i

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. You could be helping someone with a simple router question or something that needs a

A leading building materials distributor is looking for a Senior Customer Service Advisor - Sales in Greater London. This role focuses on delivering exceptional customer service and maximizing sales through strong relationship building. Candidates should have strong sales and customer service skills

As one of our Customer Service Advisors your main role will be to assist our customers with any questions they may have or obtaining permits and learning how to use the system. We handle anything from permitted parking to cashless parking, you'll be assisting our customers via telephone and email co

A leading recruitment agency is seeking a Customer Service Advisor to join their team in Shefford, Bedfordshire. The ideal candidate should possess customer service experience, ideally in a technical or trade counter role.

CUSTOMER SERVICES - IT'S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there's a place in our Customer Service team for you. As a Hire Desk Admi

Experience in delivering outstanding customer service, preferable as a: Customer Service Advisor, Contact Centre Executive, Call Centre Agent, Contact Centre Adviser, Complaint Handler or similar. Hedin Automotive BMW & MINI has a fantastic opportunity for a part-time Customer Service Advisor to joi

Customer Service Administrator, Sales Support, Retail to Office Transition, Customer Account Executive, Order Processor, Office Assistant, Administration Assistant, Uxbridge, Middlesex. Are you passionate about delivering brilliant customer service? Looking to develop your office-based skills within

As a member of our structured, supportive team, you will support customers across phone, email, and live chat, taking full ownership of queries from first contact to resolution, handling complex and sensitive account queries with confidence, applying financial services policies and processes accurat

If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support role. This role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more t

A dynamic support organization is seeking Customer Service Advisors for a remote permanent role. The position involves providing excellent service via phone and ensuring customer satisfaction.

As a Customer Service Advisor, you’ll be the primary point of contact for customers, providing friendly and efficient face-to-face support for their daily banking needs. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, glob

Making outbound service-related calls to existing customers, including but not limited to; re-assessment callbacks, payment chasing, customer enquiries. Working under the guidance of our Customer Service Manager Lou, and team leaders Chanel, Jo and Jayde you'll become an essential part of our contac

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You’ll be

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